QNAP TS-464 Plex Media Server NAS 4K & 1080p Tests – H.264 & HEVC

How Well Does the QNAP TS-464 NAS Perform as a Plex Media Server?

When it comes to buying your first NAS drive, very few NAS brands provide the level of hardware vs value that QNAP does. The new TS-464 is the latest release by the brand to produce a mid-range/prosumer NAS solution that can do a little bit of everything – and many users are wondering how well it can run Plex Media Server. Arriving with an embedded graphics enabled Intel Quad Core CPU, plenty of memory and numerous options for scalability, the TS-464 is going to be a solid system for 1080p and 4K multimedia natively, but then Plex is very different to typical/bog-standard media playback – stylizing itself much more than most. The appeal of accessing all the movies, boxsets, music and home movies that you physically/digitally own in the style popularized by Netflix, Disney+ and Prime Video (flashy GUI, summary, all the box art, trailers, cast details, reviews and more) is undeniable. The rise in popularity of streaming platforms like Netflix has also been accompanied by rising monthly subscription costs and rising concerns about never truly owning the media that you want o watch. Even when you buy movies and TV boxsets in digital download forms from Amazon Video etc, you are still at the mercy of 1) needing somewhere to store it if you do choose to download it and 2) potentially losing access to it if the site/platform you purchased from has lost the license to host it (a common complain of the increasingly digital world of PC/Console gaming, as games are pulled from eStores). Hosting your media in a subscription-free form, whilst it still being presented in the universally accessible and premium GUI form of Plex is one of the most compelling reasons for many home/prosumer users deciding to make the jump towards buying their own plex media server. However, NAS drives have grown incredibly diverse in terms of hardware design and therefore one NAS might not play media in plex as well/efficiently as another – and the QNAP TS-464 NAS is no exception to this. Today I want to detail my tests of the TS-464 as a Plex Media Server and I hope this will help you decide whether a QNAP NAS deserves your Multimedia in 2022/2023.

What is the Hardware of the QNAP TS-464 NAS Drive?

The QNAP TS-464 NAS drive is quite similar in architecture to most PCs or Laptops (in that it features a CPU+Memory+Storage), but differs in that it’s components are designed to be more efficient (as they will be in operation 24×7) and have a larger degree of focus on storage-related applications (where as the hardware in a PC/Laptop is designed more for the applications you run with storage service concerns/provisions being far more rudimentary). The TS-464 is made up of a popular mid-range server CPU, DDR4 memory and supports Hard Drive and SSDs in SATA. although most of the specifications of QNAP NAS drives are unrelated to Plex, below I have picked up the hardware specifications of the TS-464 that are relevant to Plex:

• CPU: Intel N5105 Celeron, 4-Core / 4-Thread, 2.0-2.9Ghz
• Embedded Graphics: Yes
• Memory (Quantity & Maximum): 4-16GB DDR4 SODIMM (upto 3200Mhz)
• Number of Storage Bays: 4x SATA Bays
• M.2 NVMe Caching Bays: 2x NVMe M.2, PCIe 3 x1
• Network Connectivity: 2x 2.5GbE + Optional PCIe Upgrade Slot for 10GbE

Next, let’s quickly touch on how we measure how good/bad the QNAP TS-464 NAS is for Plex Media Server.

Understanding the Plex Media Server Tests of the QNAP TS-464 NAS

Important Terms to Understand in Plex/NAS/Multimedia that will make the TS-464 NAS Plex Tests Easier to Understand.

• SD, 160p, 240p, 480p, 720p, 1080p, 4K : This is the resolution that the media is being displayed at. The higher the resolution, the larger number of pixels that are available and depending on the original recording quality of the media in question. High resolutions, such as 1080p and 4K require more work to be done by the NAS hardware in order to playback the file. More often than not, a NAS with weak embedded graphics or no embedded graphics at all will be unable to play 4K very well or indeed at all. It is important to remember that just because a NAS brand like QNAP says that their latest NAS can natively play back 1080p or 4K media (natively = played using their own NAS software, software client tools and/or DLNA), that does not mean that the TS-464 will play to the same standard in Plex, as Plex is a 3rd party tool
• Transcoding, Encoding, Decoding : These are all different techniques/names for when a file needs to be changed in order to be better suited to the connected client device connection, strength or hardware. If you are accessing all your media on the local area network (i.e only accessing your plex media at home), then transcoding will rarely be something you will use (unless your media is largely H.265/HEVC based, see earlier). However, perhaps you are accessing your plex library on the train to work or from a sun bed whilst on holiday. Perhaps you have a smaller data bandwidth/allowed MB/GB, maybe a weaker internet connection, perhaps you are using a smaller phone device and you might not need to watch your 4K 50GB Blu-ray rip of the latest Marvel Movie – in these situations, you might well want to access the media on your QNAP TS-464 Plex NAS at a lesser quality than the original version, so transcoding/re-encoding on the fly (as in, at the same time it is being played) is what you would want to do. Remember, transcoding is by far the most heavy-weight thing you will need to do on a NAS. It is also worth remembering that in order for Plex o be able to use the FULL resources of a NAS CPU (such as embedded graphics) that you will need to enable ‘Make My CPU Hurt’ in the Encoder Menu of the Plex NAS Settings menu – this also potentially requires a Plex Pass subscription, depending on the NAS in question

• H.264, HEVC, H.265 :  These are compression techniques that are designed to allow large-scale media presentations that were made for a cinema to be viewable from your sofa (with H.265 being the more effective/powerful compression level). H.264 can largely be played by ALL devices, but many devices do not have permission or a license to play H.265/HEVC (they are the same thing). This is because, where H.264 is an easy license and comparatively free to use, H.265/HEVC licencing and patents are spread across multiple providers and allowing a device license to use this compression technique can be complex, expensive or simply impossible. Therefore HEVC/H.265 media will sometimes AUTOMATICALLY need to be converted/transcoded into H.264 etc in order to be played – therefore eating up more system resources. The TS-464, much like the rest of thte QNAP NAS range do not arrive with HEVC support by default
• Bitrate : Bitrate is the amount of data encoded for a unit of time, and for streaming is usually referenced in megabits per second (Mbps) for video, and in kilobits per second (kbps) for audio. Higher quality and higher resolution media tends to be of a much higher bitrate

For more information on the most important terms to understand when discussing/researching a NAS as a Plex Media Server can be found in my video below:

Any further questions, you can use the free advice section at the bottom of the page and ask me and Eddie directly.

How was the QNAP TS-464 NAS Tested in Plex?

The setup for testing the TS-464 NAS for Plex was as follows:

• The QNAP TS-464 NAS was accessed over a 1GbE network, however in order to test how the NAS would cope with transcoding/encoding, I would force the Plex Player client to transcode the file manually
• The TS-464 NAS was used in the default CPU+Memory state that the base model arrives in (no upgraded memory or upgraded caching media)
• Tests were performed one after the other with a short break between each test, so you might see the tail end of the previous test on a CPU graph, but I have pointed at the are of the % utilization that is important as per each test.

Regarding test results, CLEAR PASS means that the file successfully played and there were sufficient resources for the NAS to continue to do other things comfortably, PLAYED BUT HIGH CPU % means that the file played, but it utilized a significant amount of system resources in order to do so in a heavier use situation (i.e other NAS users connected) it might not play and FAIL AND-OR DID NOT PLAY means that the file either did not play or the time taken to play back the files was outpaced by the natural playback of the file – i.e. the file would stop-and-start constantly in order to try and catch up. If you want to watch the FULL video recording of all the Plex tests that I performed on the QNAP TS-464 NAS, you can watch the video below. Be warned, it is quite long! Alternatively, you can scroll past and see each of the test results, one-by-one, detailing which ones worked and which ones didn’t:

What % System Resources did the QNAP TS-464 NAS Use in Plex when Idle?

Running the Plex Media Server application, even when no multimedia is being played on the TS-464 is still going to require a % of system resources to be occupied, in order to ensure that PLEX can play media from the QNAP NAS as soon as it is requested remotely. Additionally, although Plex runs at its best with at least 2 Cores of CPU power and 2GB of Memory, many NAS also reserve areas of CPU/RAM for the system itself. So, therefore, knowing how much system resources are being consumed by the QNAP TS-464  NAS when Plex is idle is going to be useful to know how much system power is available when playback actually starts. Here is a screenshot of the TS-464 when Plex is running, but no media is being played/accessed:

Plex Test 1 – QNAP TS-464 Plex NAS – Matrix 720p 0.7Mbps h.264 Original Playback

Here is how the QNAP TS-464 Plex NAS – Matrix 720p 0.7Mbps h.264 Original Playback File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 2 – QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Original Playback

Here is how the QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Original Playback File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 3 – QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Transcode to 720p 2Mbps

Here is how the QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Transcode to 720p 2Mbps File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 4 – QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Transcode to 480p 1.5Mbps

Here is how the QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Transcode to 480p 1.5Mbps File Performed:

RESULT: CLEAR PASS 

Extra Notes: None

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Plex Test 5 – QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Transcode to 160p 0.2Mbps

Here is how the QNAP TS-464 Plex NAS – LSOH 1080p 1.9Mbps h.264 Transcode to 160p 0.2Mbps File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 6 – QNAP TS-464 Plex NAS – Jellyfish 1080p 3Mbps H.264 Original Playback

Here is how the QNAP TS-464 Plex NAS – Jellyfish 1080p 3Mbps H.264 Original Playback File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 7 – QNAP TS-464 Plex NAS – Jellyfish 1080p 3Mbps 10BIT H.265 – HEVC CONVERTED TO H.264

Here is how the QNAP TS-464 Plex NAS – Jellyfish 1080p 3Mbps 10BIT H.265 – HEVC CONVERTED TO H.264 File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 8 – QNAP TS-464 Plex NAS – Jellyfish 1080p 10Mbps H.264 Original Playback

Here is how the QNAP TS-464 Plex NAS – Jellyfish 1080p 10Mbps H.264 Original Playback File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 9 – QNAP TS-464 Plex NAS – Jellyfish 1080p 30Mbps H.264 Original Playback

Here is how the QNAP TS-464 Plex NAS – Jellyfish 1080p 30Mbps H.264 Original Playback File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 10 – QNAP TS-464 Plex NAS – Jellyfish 1080p 10Mbps H.265 – HEVC CONVERTED TO H.264

Here is how the QNAP TS-464 Plex NAS – Jellyfish 1080p 10Mbps H.265 – HEVC CONVERTED TO H.264 File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 11 – QNAP TS-464 Plex NAS – Jellyfish 1080p 100Mbps H.265 – HEVC CONVERTED TO H.264

Here is how the QNAP TS-464 Plex NAS – Jellyfish 1080p 100Mbps H.265 – HEVC CONVERTED TO H.264 File Performed:

RESULT: CLEAR PASS

Extra Notes: None

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Plex Test 12 – QNAP TS-464 Plex NAS – Jellyfish 4K 120Mbps H.264 Original Playback

Here is how the QNAP TS-464 Plex NAS – Jellyfish 4K 120Mbps H.264 Original Playback File Performed:

RESULT: FAIL AND-OR DID NOT PLAY

Extra Notes: None

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Plex Test 13 – QNAP TS-464 Plex NAS – Jellyfish 4K 120Mbps H.265 – HEVC CONVERTED TO H.264

Here is how the QNAP TS-464 Plex NAS – Jellyfish 4K 120Mbps H.265 – HEVC CONVERTED TO H.264 File Performed:

RESULT: FAIL AND-OR DID NOT PLAY

Extra Notes: None

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Plex Test 14 – QNAP TS-464 Plex NAS – Jellyfish 4K 120Mbps H.264 Convert to 1080p 100Mbps

Here is how the QNAP TS-464 Plex NAS – Jellyfish 4K 120Mbps H.264 Convert to 1080p 100Mbps File Performed:

RESULT: PLAYED BUT HIGH CPU %

Extra Notes: The file played, however the time difference between playback and how fast the system could transcode on the fly was a little closer than I would like

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Plex Test 15 – QNAP TS-464 Plex NAS – Jellyfish 4K 200Mbps H.264 Convert to 1080p 20Mbps

Here is how the QNAP TS-464 Plex NAS – Jellyfish 4K 200Mbps H.264 Convert to 1080p 20Mbps File Performed:

RESULT: PLAYED BUT HIGH CPU %

Extra Notes: Very Surprised this file was playable – it needed converting on the fly (HEVC etc), but despite the high CPU usage, it did a very good job

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Plex Test 16 – QNAP TS-464 Plex NAS – Jellyfish 4K 400Mbps H.265 10bit – HEVC CONVERTED TO H.264 1.5Mbps 480p

Here is how the QNAP TS-464 Plex NAS – Jellyfish 4K 400Mbps H.265 10bit – HEVC CONVERTED TO H.264 1.5Mbps 480p File Performed:

RESULT:  FAIL AND-OR DID NOT PLAY

Extra Notes: VERY few NAS dries under £2500 will play this file as it is extraordinarily dense. I did NOT expect this Intel Celeron NAS to play this file.

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Is the QNAP TS-464 NAS Any Good outside of Plex and Where Can I buy It?

If you are interested in learning more about the QNAP TS-464 NAS Drive, I am pleased to confirm that the review here on NASCompares is already live and you can find out more about this device below.

Quick Verdict of the QNAP TS-464 NAS – What We Said in the TS-464 Review:

The TS-464 comfortably arrives with the best hardware in its tier of the NAS market and that is something that QNAP has always been quite good at. Even if you rewind just 5 years, the level of hardware scalability and ease of upgradability that the TS-464 provides is frankly incredible and, fast forward to 2022, is still pretty unmatched. A Desktop 4-Bay NAS (eg Prosumer RAID 5 storage) has always been the next confident step for users who are tired of their hands being tied by subscription cloud services from Google, OneDrive and DropBox, who are looking for their own competent, flexible and fully-featured private server. In the TS-464 NAS, you find a system that is unquestionable the best hardware for your money you can possibly get right now. In software, things are a little less straightforward. QTS 5, although massively software and service-rich, arrives as a complete operating system in your web browser with multiple mobile/desktop clients and hundreds of applications and apps that can be installed at the touch of a button – which can all too often be something of a steep learning curve for many. Lacking the chewable, user-friendly nature of many of their rivals, QNAP and its software/service still have a tendency to be a bit of an information overload that can quickly intimidate the novice. However, for those that are looking for a system that is completely customizable in how/when/where you want data presented to you, as well as a wide degree of 3rd party support, QNAP and QTS 5 still manages to provide a huge degree of brand-unique service that are simply not available elsewhere. Just be prepared to invest your time wisely in its setup and more time ensuring the system is perfect for your needs.

Read the Rest of the Review HERE. Alternatively, you can find out the Pros and Cons below, as a few retailers that sell the QNAP TS-464 NAS. Thanks for reading and if you need any further help choosing the right NAS for your Plex Media Server, use the free advice section linked below. Have a great week.

SOFTWARE - 8/10

HARDWARE - 10/10

PERFORMANCE - 9/10

PRICE - 8/10

VALUE - 9/10

8.8

PROS

👍🏻Very compact chassis design, despite large storage potential
👍🏻A BIG jump in hardware and scale from the TS-453Be and TS-453D, but with a largely identical RRP at launch
👍🏻Easily one of the most hardware packed SMB/Mid-range 4-Bay on the market
👍🏻Up to 16GB of Memory is fantastic
👍🏻m.2 NVMe SSD Bays AND a PCIe Upgrade Slot (no need to choose one upgrade path)
👍🏻8x Included Camera Licenses
👍🏻Includes Anti-virus, Firewall Tool, VPN client tools, Malware Remover, network manager and Security Councilor Tool
👍🏻3 Different Container/VM tools that also feature image download centers
👍🏻10Gb/s (1,000MB/s) USB Ports will be incredibly useful
👍🏻Large range of expansion options in the TR/TL series in 2, 4, 6, 8 and 12 Bays

CONS

👎🏻The PCIe Slot is PCIe 3×2 and the M.2 SSD Bays are PCIe 3×1 (likely limitations of all this H/W on a Celeron+chipset
👎🏻QNAP Has had 3 ransomware hits in 2019-2021 (Qlocker, Qsnatch and Deadbolt). Lots of Security app/changes since, but people remember and QNAP needs to win back that trust in 2022/2023

 

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