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How to Get Hardware Transcoding BACK on Your Synology NAS

Get Graphics Drivers and Hardware Transcoding BACK for Plex/Jellyfin/Emby on your Synology NAS

Note – the video on this fix will be published soon and I will update this article with images ASAP.

Synology’s 2025 refresh brought the DS225+ and DS425+ with the familiar Intel Celeron J4125, but it also quietly removed the kernel graphics driver support that Plex, Jellyfin, and Emby use for hardware transcoding of H.264 and HEVC. This guide explains what changed, why it matters for real-world streaming, and how you can restore GPU-accelerated transcoding on these models using an unofficial SSH method shared by the community. If you rely on your NAS to reshape 4K or high bitrate files for phones, tablets, hotel TVs, or limited connections, this walkthrough will help you get that efficiency back.

IMPORTANT – Massive credit to RROrg group over on Github for ‘cracking the nut’ on this with their latest repo HERE 

Additionally, credit to Luka @ Blackvoid, who made this great article, covered this first and gave me permission to use his guide here and in my upcoming video. Read his article HERE

What Happened to Hardware Transcoding on the Synology 2025 NAS, and Why Is This a Problem

When Synology launched the 2025 “x25” lineup, users expected a minor refresh of familiar models like the DS225+ and DS425+. Instead, they discovered that Synology had removed the i915 graphics driver from DSM, effectively disabling hardware transcoding on the Intel Celeron J4125 CPU. This meant that Plex, Jellyfin, and Emby could no longer tap into the iGPU’s Quick Sync Video capabilities. Synology confirmed the change in support tickets, explaining that both H.264 (AVC) and H.265 (HEVC) transcoding had been deliberately blocked at the kernel driver level. The company cited licensing costs for HEVC, even though AVC is license-free, and argued that most client devices already support native playback. The earliest and longest discucssions on this topic are HERE on this Plex Forum thread.

The result is a significant downgrade for users who bought these models expecting the same multimedia performance as their predecessors. Instead of 10–20% CPU usage during hardware-accelerated transcoding, users now see 80–100% CPU utilization when reshaping video on the fly. For remote streaming, converting 4K to 1080p or 720p becomes slow, inefficient, and often unworkable. This change undermines the value proposition of the J4125 platform and leaves Plex and Jellyfin users with hardware that is technically capable but artificially restricted, creating frustration across the Synology community.

Disclaimer: This Is Unofficial – Know the Risks!

Before diving into the workaround, it is important to understand that this method is not supported by Synology and involves altering core system modules via SSH. These steps rely on community-compiled drivers and are provided “as is,” without warranty. Making changes at the kernel level can cause instability, break after DSM updates, or in the worst case, lead to data loss if mistakes are made. You should always keep verified backups of your data before proceeding, and only attempt this if you are comfortable working with the command line and root-level access. Proceed entirely at your own risk.

Step By Step Guide to Get J41225  Graphics Drivers Hardware Transcoding Back

  1. Download the Source Code

  2. Create a Folder on Your NAS

    • Log into DSM and create a new Shared Folder (e.g. scripts) on your main volume.

    • Make sure your DSM account has full access, since root privileges will be needed later.

  3. Upload the Archive

    • Use File Station or SMB to upload the .zip file into the new scripts shared folder.

    • Once uploaded, extract it on the NAS by right-clicking and selecting Extract Here.

    • If extraction creates subfolders, move the relevant script files (such as transcode_4_x25.sh) directly into the main scripts directory for easier referencing.

  4. Create a Scheduled Task

    • Open Control Panel > Task Scheduler.

    • Select Create > Triggered Task > User-defined Script.

    • Give the task a name (e.g. Synogfx).

    • Set the User to root.

    • Set the event to Boot-up so the script runs every time the NAS restarts.

  5. Point to the Script

    • In the task settings, paste the full path to the script file, for example:

      sh /volume1/scripts/transcode_4_x25.sh
    • If unsure, right-click the .sh file in File Station, select Properties, and copy the full directory path.

  6. Confirm and Save

    • DSM will warn you about using root and non-standard scripts. Acknowledge this and proceed.

    • Enter your DSM admin password when prompted.

    • The scheduled task will now appear in the list.

  7. Run the Script

    • Right-click the new task and select Run to execute it immediately.

    • Optionally, reboot your NAS to confirm that the driver loads automatically on startup.

  8. Verify Hardware Transcoding

    • Open Plex (or Jellyfin/Emby) and play a file requiring transcoding.

    • Check playback statistics: you should now see HW (hardware transcoding) instead of CPU-only usage.

Conclusion

Synology’s decision to remove iGPU drivers from the 2025 DS225+ and DS425+ left many users frustrated, especially those who rely on Plex or Jellyfin for remote streaming. While the company cites licensing costs and client-side decoding as justification, the hardware itself remains fully capable of transcoding. Thanks to community-driven efforts, it is possible to re-enable Quick Sync on these models with an SSH-based workaround. This fix restores the efficiency and functionality users expected, though it comes with risks and requires maintenance after reboots. For multimedia enthusiasts who value hardware transcoding, this unofficial solution may be the only way to unlock the true potential of these NAS systems.


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