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Terramaster F4-424 Pro NAS Review

TerraMaster F4-424 Pro NAS Review

We talk about NAS a lot here on NASCompares, and when we discuss ‘value’ and ‘affordable’ servers, more often than not, we will be discussing a TerraMaster NAS system. Long regarded as the more affordable end of the private server market, they have nevertheless come a considerably long way in a comparatively short time when compared to the ‘bigger players in the playground,’ such as Synology and QNAP. Indeed, the subject of today’s review, the TerraMaster F4-424 Pro, is perhaps one of the most powerful 4-Bay turnkey NAS systems on the market! This, alongside their NAS software closing the gap in a few key areas with their competitors (flexible RAID storage that allows mixed drive deployment, BTRFS, a Surveillance platform in beta, and their own AI photo recognition application leaving beta, to name but a few), has resulted in a decent percentage of the NAS buyer market starting to take the plucky TerraMaster NAS brand more seriously. Throw into the mix that this Intel i3 N300, 32GB DDR5, NVMe slot-equipped, 2x 2.5GbE-connected system is rolling out the gate at under $699, and you have a serious contender of a system here! But, all that rhetoric and spec jargon aside, is it any good? Let’s find out in today’s review.

TerraMaster F4-424 Pro NAS Review – Quick Conclusion

The TerraMaster F4-424 Pro NAS is a powerful 4-bay system with an Intel i3 N300 CPU, 32GB DDR5 memory, and 2x M.2 NVMe SSD bays, offering impressive performance for tasks like Plex media streaming and transcoding. Its redesigned chassis, resembling Synology and QNAP models, improves cooling and accessibility, marking a significant design upgrade. TOS 5 software enhances GUI clarity, backup tools, storage options, and security. The absence of 10GbE and memory limitations are notable drawbacks. Nevertheless, it offers great value in the 4-bay NAS market, appealing to budget-conscious users seeking capable private server solutions.

SOFTWARE - 7/10
HARDWARE - 8/10
PERFORMANCE - 9/10
PRICE - 10/10
VALUE - 10/10


8.8
PROS
👍🏻Powerful Hardware:** Equipped with an Intel i3 N300 CPU and 32GB DDR5 memory, delivering robust performance.
👍🏻Redesigned Chassis:** Improved design for better cooling, hot-swapping, and internal accessibility.
👍🏻TOS 5 Software:** TerraMaster\'s TOS 5 software offers a clear GUI, enhanced backup tools, expanded storage options, and improved security features.
👍🏻Affordable Price:** Competitive pricing under $699 makes it an attractive option for its hardware and software capabilities.
👍🏻Flexible RAID Support:** Supports various RAID configurations, including TRAID for flexible disk array setup.
👍🏻Multiple Client Sync:** TerraSync tool efficiently synchronizes data across multiple users and devices.
👍🏻CCTV Surveillance:** Surveillance Manager offers video recording and monitoring features for added security.
👍🏻AI Photo Recognition:** Terra Photos uses AI algorithms to classify and manage photos effectively.
CONS
👎🏻No 10GbE Support:** Lacks 10GbE support, potentially limiting network speed for some users.
👎🏻Memory Over-specification:** The inclusion of 32GB memory may raise concerns, given the CPU\'s maximum support of 16GB.
👎🏻Limited Packaging Quality:** Packaging and presentation are basic and may not match the standards of competitors.


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Terramaster F4-424 Pro NAS Review – Packaging and Presentation

The Terramaster F4-424 Pro NAS arrives in a somewhat bland brown cardboard box, with little to no information about the product on it. This might not come as a surprise, considering that this is primarily an eShop purchase, and the emphasis is more on the product’s performance and features rather than the packaging’s visual appeal.

The internal packaging consists of a foam framework designed to secure the system during transit, which, while functional, feels a bit flimsy. The outer cardboard box is single-layered and doesn’t exude a premium feel. In their defense, Terramaster products are known for offering significant cost savings, often being 20% cheaper or more compared to similar products in the market with similar hardware specifications. Therefore, cost-effective packaging choices like these can be somewhat expected. The accessories that come with the F4-424 are neatly packed in their own cardboard box and include standard items such as a network cable, an external PSU, screws for 2.5″ drives (as the 3.5″ drives are held in screwless trays within the system), drive media stickers (which are rarely used), a screwdriver, and warranty information. However, it’s worth noting that the F4-424 comes with a 2-year warranty, which may disappoint some users when larger brands like Synology and QNAP offer 3-year warranties.

While one can argue that the shorter hardware warranty is a result of cost-cutting measures to maintain an affordable price point, it does feel somewhat limited given the high-quality hardware within this compact system. The external PSU provided is a 3rd-party, unbranded 90W PSU, which is standard for many 4-Bay systems in this category. In summary, the packaging and presentation of the Terramaster F4-424 Pro NAS are generally unremarkable. While cost-saving measures are evident in the packaging materials and the warranty duration, they are somewhat justified by the product’s competitive pricing and robust hardware.

Terramaster F4-424 Pro NAS Review – Design

The F4-424 Pro arrives with a complete design overhaul in comparison to other 4-Bays released by the brand in the last decade. The previous 4-Bay chassis design had been looking rather dated for longer than many would have liked, as well as featuring a much more closed cooling system and awkward disassembly when assessing upgradable components such as M.2 NVMe slots and RAM slots.

The F4-424 arrives with a smaller but more curved chassis that massively improves passive cooling, hot swapping, and accessing the internal motherboard on the fly. The side panels have now got ventilated ‘Terramaster’ logos, as well as the base of the system have better-placed ventilation points.

Indeed, the rear active cooling has improved vastly over the chunky twin fan block of the previous design and is now a single internally placed 120mm fan that creates a much sleeker look. The new Terramaster chassis in the F4-424 Pro is highly comparable to the likes of the Synology Diskstation 4-Bay series – both in ventilation placement and in color/material, arriving in brush matte black plastic.

The system now features improved click and load SATA media bays, though the means to eject them is at the top and not the bottom, which feels a little counterintuitive. Each tray used removable click and hold panels that hold 3.5” media drives in place (as well as screw holes for 2.5” media), with each tray neatly guiding into combined SATA and DATA connectors internally.

The system storage software also allows users to mix and match storage drive capacities, which may sound crazy on day 1, however if you were to deploy the system with 1-2 drives at the start and years later want to add more drives of a larger capacity, the Terramaster TRAID system will utilize the large capacity available in a way that regular RAID configurations such as RAID 5 would not. Again, TRAID could be compared against the Synology Hybrid RAID configuration which does the same thing, as well as both supporting BTRFS or EXT4 as the system system of choice.

The front of the system has some discreet LEDs that denote storage, system, and network health and activity, however they are perhaps a little TOO discreet and although I could increase the brightness, they were very small! Also, while they are clearly being inspired by their competitors in a number of ways for the design of the F4-424 Pro, the fact the system lacks a front-mounted USB port for convenient external storage or peripheral use is a bit of a shame. Overall, the design is very appealing and a massive improvement over practically ALL other desktop NAS systems to date.

Terramaster F4-424 Pro NAS Review – Ports and Connections

The ports and connectivity of the F4-424 Pro present a mixed bag, and while nothing is particularly bad, there are some omissions that might irk the hardcore network users. The system comes equipped with 2x 2.5GbE network connectivity, and it also supports USB to 2.5GbE network adapters, offering a maximum network throughput of at least 279MB/s on a single port. This can be significantly increased by bonding them with features like LAG, Trunking, SMB Multi, and more, especially when using USB adapters and the right storage media.

However, considering the ‘PRO’ naming convention, the fact that this system is available in a non-pro version with a lesser processor but the same ports, and the price tag, there will be users disappointed by the absence of 10GbE support. Other systems with similar hardware and architecture have addressed this by including a PCIe upgrade slot through creative allocation of PCIe lanes internally. The F4-424 Pro’s lack of 10GbE or the means to add it later might be a sore point for some users.

The rear USB ports consist of both USB 3.2 Gen 2 10GbE type A and C slots, in addition to supporting USB storage drives, which can be configured in several ways for intelligent backups with the TOS software. These ports can also be assigned to virtual machine environments using the supported VirtualBox app. The HDMI port is 2.0b and supports up to 4K at 60FPS. However, Terramaster has yet to introduce any HDMI parallel GUI platform (similar to Asustor Portal or QNAP HD Station) that would enable an independent local GUI for a KVM setup.

Nonetheless, you can use the HDMI port if you wish to install a third-party NAS OS like TrueNAS or UnRAID, although this may limit the brand’s future warranty support in such cases. In summary, the ports and connections on the F4-424 Pro offer a mix of functionality, and while they are not subpar, the absence of 10GbE or the potential for future scalability to this speed may be a dealbreaker for some users.

Terramaster F4-424 Pro NAS Review – Internal Hardware

Opening up the side panel of the F4-424 PRO is significantly easier than previous releases from the brand in the 4 bay tier and just requires the removal of 2 screws, then simply slides off. This reveals the main controller board of the F4-424, the passive CPU cooler/heatsink covered N300, single memory upgrade slot and the 2x M.2 NVMe SSD bays.

The F4-424 Pro benefits from the continued miniaturization and power efficiency scaling of popular CPUs from Intel and AMD towards smaller mobile revisions. This is also further caused by the recent retirement of the Intel Celeron, Pentium, and some Core processor naming by Intel on their newest releases, merging these families into newer N100, N95, and N300 revisions for 2023/2024.

The N300 inside the F4-424 is an i3 8-Core Processor, with 8 threads, low base frequency with an aggressive boost when needed and an impressively powered integrated graphics component too. In Plex testing, the F4-424 did very well indeed and played pretty much everything we threw at it (even some introductory 8K media) in both native playback and with hardware transcoding enabled.

The extent to which the TOS NAS software is able to fully utilize the i3-N305 CPU is debatable, as that becomes a matter of software efficiency, and that is something that brands need to spend huge percentages of their R&D budget on to achieve – and remember that the F4-424 Pro is still comparatively economical in its pricing.

The system arrives with 32GB of DDR5 memory, which is MASSIVE by the standards of other NAS 4-Bays in the market, arriving on a single SODIMM module and is non-ECC (again, price limitation no doubt, but also a CPU limitation too by Intel). Talking of CPU limitations, the N300 CPU is rated at a maximum of 16GB of memory by Intel, yet Terramaster provides 32GB. Terramaster states that as long as you are using their own SODIMM memory modules, you can fully utilize the full 32GB in their TOS software as they have designed it that way, but I was unable to fully test and verify this.

Then there are the 2x NVMe M.2 bays that allow you to install 1-2 Gen 3 SSDs inside to make this technically a 6 Bay NAS (4x SATA and 2x M.2). You can use these M.2 bays for the TOS operating system (so apps, services, and features run with low, low latency), as caching for the main storage, or even as just standalone storage pools for priority storage.

Digging into the hardware architecture, we were able to see that these are PCIe Gen 3×2 architecture, which was to be expected given the 8 (technically 9) lanes of PCIe afforded to the N300 CPU. This means that you will halve the speed of any PCIe Gen 3×4 SSDs that you install in these bays, which is quite common these days nonetheless and is at least x2 speed when many of their competitors would have spread the lanes out more and restricted these slots to x1.

However, we do need to at least highlight that an alternative allocation of these lanes (1 M.2 perhaps or limiting the lanes/speed in other areas) might well have allowed a x2 or x4 PCIe slot or onboard 10GbE to be available. Overall, for the price tag and capabilities at your disposal in the F4-424 Pro, I am really happy with the hardware inside and it definitely puts it ahead of the majority of other 4-bays available in 2024 so far in terms of internal HW.

Terramaster F4-424 Pro NAS Review – TOS Software

f you are an existing Terramaster NAS owner, or are someone that has been considering their NAS brand for your private server purchase, then you might have heard that they recently released their latest BIG software update. Upgrading from TOS 4 to TOS 5, this new update brings a huge range of improvements in the GUI, available applications, supported services, security and user controls to their NAS systems.  It is important to note that even though TOS 5 is now fully released and in its non-beater version, some applications are still in beta within this software platform and although I will touch on them throughout this review, I will make a point of highlighting when some applications in full release or are still in Beta. These include Terra Photos, Terrasync tools, Centralized Backup, and elements of Terra Search and Surveillance Manager. Although all of these applications are still available in the app center, the experiences I had with them still demonstrate that they are not in their final form and suffered weak resource sharing with the rest of TOS5. Otherwise, all other elements discussed in this review are in their full-release candidate form. Additionally, at the time of writing, TOS5 is not available for ARM processor NAS devices. I made a MASSIVE review of TOS 5 in it’s own dedicated article below, which I recommend you read if you want to know the FULL scope of what TOS 5 can and cannot do:

Click Below to read the FULL Review of TOS 5 for Terramaster NAS

What I liked in TOS 5

New Features & Improvements in Existing Services in TOS

In TOS 5, not only have the storage structure and data interaction mode been reconstructed but also, compared with the previous generation, it adds more than 50 features and 600 improvements. The new features meet more business requirements, as well as significantly improve response speed, security, and ease of use.

Browser Access to TOS is Now 3x Times Faster

TOS 5 adopts progressive JavaScript language and a lightweight framework with a faster loading speed. TOS 5 features bidirectional data binding, easier data manipulation, and automatic synchronous response to data changes in the page; UI, data, and structure separation make it easier to change data without the need to modify logic codes. Using progressive JavaScript language, TOS 5 has a more lightweight framework. In addition, through two-way binding of data, the view, data and structure are separated. When the page is operated, it automatically responds to changes in data, which makes the system “lighter” and achieves a faster loading speed.

New caching technology avoids network round trips between the server and the database, bypasses the calculation that occupies resources, saves server resources, and improves response time and waiting time, so TOS 5 has the fastest response time in the current TOS family. Compared with the last generation, the TOS 5 response speed has increased by 300%! Use WASM to optimize the calculation method and execute the back-end complex calculations on the front-end, thereby reducing the calculation pressure on the server. In addition, TOS 5 uses the most popular back-end language at the moment, which can support high concurrent requests. Compared with traditional interpreted languages, the compilation speed is faster.

Improved Resource Monitor in TOS 5

The new iconic resource monitor board allows you to grasp the operating status of your TNAS comprehensively and intuitively in real-time; at-a-glance visibility of system load, CPU and memory usage, network traffic, disk I/O, device temperature, storage, processes, online users, listening ports, and system resource occupancy. Historical records of up to 30 days can be easily traced back.

Full One Button System Isolation Mode Available in TOS 5

TerraMaster’s unique security isolation mode completely isolates your TNAS device from the external network through network isolation, digital signature, and file format restriction, providing a safer operating environment and effective protection against virus and ransomware attacks.

Support of the WORM File System in TOS5

Data can be written at one time within the customized protection period and cannot be deleted or modified. This effectively protects your data from malicious damage, deletion, or tampering and provides data protection for up to 70 years; essential for the financial, judicial, medical, and scientific research sectors, as well as other business users.

Improved Storage, Backup & Sync Features in Terramaster TOS 5

TOS 5 features optimized storage architecture to reduce the system space occupation. The file deduplication system, file system compression, TRAID elastic array, and other functions also save you up to 40% of storage space

Single Portal Folder Level Backup for Home and SMB Users

Reduce complexity and embrace simplicity. All backup needs can be completed through a single portal, providing one-stop backup solutions including Central Backup, TerraSync, Duple Backup, Snapshot, USB Copy, CloudSync, and other comprehensive backup tools. This meets your clients’ disaster recovery and restoration requirements, as well as backup policies and destinations.

Business Focused ProActive Backups for Larger Business

To improve management efficiency, medium and larger-sized businesses need a centralized and active backup solution for multiple users, PCs, and servers. Centralized Backup is a business-oriented backup solution that supports backup and restoration for multiple device types. You can centrally backup data of dozens or even hundreds of PCs, servers, or virtual machines with only one TNAS.

New Flexible RAID Support in TRAID in TOS 5

By optimizing the traditional RAID mode, TerraMaster RAID (TRAID) gives you flexible disk array configuration, flexible online migration, capacity expansion, and redundancy policies. As well as improving disk space utilization, it also provides solutions and security protection for storage space changes caused by new business requirements. Much like Synology Hybrid RAID (SHR) in that you can mix drive capacities for improved storage after the RAID redundancy calculation. I reached out to Terramaster directly on this and they confirm that this function is supported in TOS 5.

Multiple Client Sync with TerraSync in TOS 5

TerraSync, a TerraMaster self-developed synchronization tool, realizes data synchronization between multiple users and multiple devices. It efficiently implements data sharing among branch offices and data synchronization between individuals on multiple devices and platforms, which assists employees in collaborative work and improves work efficiency.

New CloudSync Application for Bare Metal-to-Cloud Live Sync in TOS 5

The new CloudSync app integrates multiple cloud drives and syncs them into one application, including Google Drive, One Drive, Amazon S3, Backblaze, Box, Dropbox, Koofr, OpenDrive, pCloud, Yandex disk, and Aliyun. This allows users to centralize the management of multiple synchronization tasks and add a variety of cloud disk synchronization options including Aliyun and Rackspace. A more flexible, stable, and efficient solution for data synchronization between your TNAS and cloud drives is facilitated by your choice of customized synchronization strategies, such as traffic control, scheduled tasks, and encryption.

CCTV Surveillance in Terramaster TOS 5

TNAS is an ideal video recording storage device. The new Surveillance Manager makes full use of TNAS storage resources to realize camera management, real-time monitoring, video storage, playback, query, event and activity monitoring and recording, providing you with economic and flexible video monitoring management tools to safeguard your personal and property safety.

AI Photo Recognition Now Available in TOS 5 with Terra Photo

Terra Photos is TerraMaster’s brand-new AI photo management application that provides smart solutions for your photo management and sharing; it uses intelligent AI algorithms to identify and classify faces, pets, locations, and other objects in your photos.

Docker Added to Existing Container Tools in TOS 5

Combined with docker-compose and portainer, the new Docker Manager features an optimized operation interface, with multiple new features which provide visual management that meets all your requirements for container customization and flexible configuration.

New Update to Terramaster’s Mobile App, TNAS Mobile 5

To adapt to TOS 5, TNAS mobile has also ushered in a comprehensive update, TNAS mobile 5. Featuring an optimized user interface and interaction, it has also added mobile phone backup, photo management, personal folders, team folders, data safebox, TerraSync, remote administrator, and other functions, which provide more convenience for remote access, mobile office, and remote management of your TNAS. Once again, I need to highlight that the T6-423 NAS needs to be viewed with its price tag always in mind. With software and hardware that is available on other NAS brand devices, it is easy to imagine that this device is a much, more affordable alternative to QNAP or Synology NAS. However, you should always remember that this device is still aimed at those looking for a first dip into NAS and if should be compared with WD NAS and D-Link when making your choice of NAS. it is DEFINITELY better than those and arrives at a better price, but it may still be a year or more before the Terramaster TOS Software platform can compete with DSM and QTS. That said, the Beta is really showing that TOS is going to evolve even further and for more information about the TerraMaster TOS operating System, I recommend visiting my software review here from a couple of years ago.

Key Software and NAS tasks that are supported are:

With a good range of applications to choose from, as well as the support of modern NAS applications in the mix, the TerraMaster T9-450 does give you a good base with which to start your NAS journey, though it may feel a little streamlined for those with greater NAS experience. It is also worth mentioning that TOS 5.1 is currently available in Beta (as of Jan 2023 to now) and includes numerous improvements that include:

1. Upgraded kernel – The TOS 5.1 kernel has been updated from 4.19 to 5.15. Compared to the previous generation kernel, TOS 5.1 Beta optimized EXT4/Btrfs/NTFs file systems and SMB3 file server, used ext4/f2fs/ubifs file system encryption in the encryption API, enabled Apple M1 SoC functionality under Linux and added USB 4 interface support, which greatly improved the performance and security of file system.

2. 4K hardware decoding – The new hardware decoding driver for Intel Jasper Lake GPU is added, which will significantly improve 4K video hardware decoding capability for TerraMaster NAS.

3. Storage pool expansion via USB – By connecting TerraMaster USB disk array, users can easily expand the storage space of the storage pool for TNAS. It supports TRAID/RAID 0/RAID 1/RAID 5/RAID 6 array mode and provide 10Gb storage bandwidth. Compared with eSATA or mini SAS expansion enclosures, TerraMaster USB expansion enclosures are more economical and more convenient.

4. Hyper Cache – TerraMaster Hyper Cache is TerraMaster unique SSD cache acceleration tool. Hyper Cache can provide up to 3 cache modes to choose from to suit different usage needs, and can also create disk arrays for SSDs to increase cache speed and security. Such configuration delivers high-speed storage that’s ideal for video editing.

5. Categorized notifications – TOS 5.1 Beta optimizes system messages and divides message notifications into four levels: information, success, error, and warning. Each level of messages is marked with a more eye-catching symbol of different colors. User can always keep track of any abnormalities in the system and ensure the security of the system and data.

6. USB storage management – TOS 5.1 fully optimizes the mounting of USB partitions. The system will record the path of the last mounted USB partition. When re-mounting next time, the original path will be allocated first to provide more storage space for the use and backup of USB.

7. Optimized Docker Manager – TerraMaster launches updated version of Docker Manager and updates the Docker engine to 20.10.17 version. The optimized interface brings it in line with users’ aesthetics and usage habits. Container deployment is more flexible and TerraMaster NAS utilization is optimized.

8. Better AI computing performance – TOS 5.1 replaced the more powerful Intel OpenVINO AI computing engine, combined with the new Terra Photos application, the intelligent photo recognition efficiency increased by 30%. Terra Photo is designed for home users and photography enthusiasts to manage photo storage, share and access photos from anywhere.

Terramaster F4-424 Pro NAS Review – Conclusion and Verdict

The TerraMaster F4-424 Pro NAS is a powerful 4-bay turnkey NAS system that offers competitive pricing and robust hardware. With its Intel i3 N300 CPU, 32GB DDR5 memory, and 2x M.2 NVMe SSD bays, it provides excellent performance for various tasks, including Plex media streaming and hardware transcoding. In terms of design, the F4-424 Pro features a sleek and modern chassis with improved cooling and hot-swapping capabilities. It represents a significant step forward in design compared to TerraMaster’s older 4-bay models, aligning more closely with industry leaders like Synology and QNAP. The addition of TOS 5 software brings significant improvements in GUI clarity, backup tools, storage configurations, and security features. However, the absence of 10GbE support and limited scalability in this regard might disappoint advanced users. Additionally, while the hardware exceeds Intel’s memory limitations, full utilization of the 32GB DDR5 memory is reliant on Terramaster’s own SODIMM modules, and this could be a limitation for some users. Overall, the TerraMaster F4-424 Pro NAS offers excellent value for its price, with competitive hardware and software features. It positions itself as a strong contender in the 4-bay NAS market, particularly for those looking for an affordable yet capable private server solution.

  • Powerful Hardware:** Equipped with an Intel i3 N300 CPU and 32GB DDR5 memory, delivering robust performance.
  • Redesigned Chassis:** Improved design for better cooling, hot-swapping, and internal accessibility.
  • TOS 5 Software:** TerraMaster’s TOS 5 software offers a clear GUI, enhanced backup tools, expanded storage options, and improved security features.
  • Affordable Price:** Competitive pricing under $699 makes it an attractive option for its hardware and software capabilities.
  • Flexible RAID Support:** Supports various RAID configurations, including TRAID for flexible disk array setup.
  • Multiple Client Sync:** TerraSync tool efficiently synchronizes data across multiple users and devices.
  • CCTV Surveillance:** Surveillance Manager offers video recording and monitoring features for added security.
  • AI Photo Recognition:** Terra Photos uses AI algorithms to classify and manage photos effectively.
  • No 10GbE Support:** Lacks 10GbE support, potentially limiting network speed for some users.
  • Memory Over-specification:** The inclusion of 32GB memory may raise concerns, given the CPU’s maximum support of 16GB.
  • Limited Packaging Quality:** Packaging and presentation are basic and may not match the standards of competitors.

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