HexOS NAS Software Beta Early Review – TrueNAS for Noobs?
HexOS is a NAS operating system in its infancy, introduced as a beta product with the aim of revolutionizing how home users, small businesses, and creative professionals manage data storage and applications. Unlike established solutions such as TrueNAS Core or Unraid, HexOS prioritizes simplicity and accessibility, targeting users who find traditional NAS setups too complex or time-consuming. While it is built on the reliable foundation of TrueNAS Core, HexOS diverges significantly in its approach by emphasizing automation and guided workflows. This overview explores HexOS Beta 1, analyzing its current features, usability, and areas for improvement. We will evaluate the feedback it has received from the community, compare it with competing solutions, and provide insights into its potential as a mainstream NAS option.
TL;DR: HexOS Beta Overview (2/12/24)
What’s in the Beta:
- Setup Wizard: Streamlined configuration for home servers, including automatic storage pool setup and system health analysis.
- Storage Management: Basic tools for managing storage devices, replacing failed drives, and expanding pools incrementally.
- Apps: One-click installation of Plex and Immich, with automatic folder and permission setup.
- Dashboard: Web-based Command Deck for monitoring CPU, memory, network, and storage usage, designed for mobile and desktop.
What’s Missing:
- Advanced Features: No custom RAID setups, snapshots, or replication yet.
- App Ecosystem: Limited to two curated apps (Plex and Immich); no Docker or third-party app catalog.
- Local UI: Currently relies on a cloud-based interface, with no offline management options.
- Additional Tools: Lacks SMART testing, email/SMS alerts, and advanced data import/export tools.
Planned for the Future (2025):
- Snapshots and Replication: Data protection features, including innovative “Buddy Backups” for encrypted peer-to-peer storage.
- Virtual Machines: Simplified hybrid VM setup for Windows desktops or media players.
- Expanded Apps: Larger catalog via partnerships with developers and container creators.
- Local UI: Full offline management for system configurations, even during cloud outages.
- Cloud Backups: Integration with StorJ/TrueNAS for enhanced remote data protection.
What Is HexOS?
HexOS is built on TrueNAS Core, a well-known and robust open-source storage operating system designed for enterprise and advanced home use. However, where TrueNAS Core excels in power and flexibility, it also requires technical know-how, creating a barrier for casual users. HexOS seeks to bridge this gap by offering an intuitive and simplified interface tailored to individuals who want the benefits of a NAS without a steep learning curve. For example, HexOS automates the creation of storage pools based on best practices. If a user connects two hard drives, the system automatically configures them in a mirrored layout, providing redundancy without requiring the user to understand RAID or ZFS. Similarly, its Command Deck interface consolidates system health, resource monitoring, and storage management into a unified dashboard accessible via web browsers or mobile devices.
While the beta release of HexOS shows promise, it lacks some advanced features that TrueNAS Core users might expect. For instance, custom RAID configurations are not yet supported, and the app ecosystem is currently limited to two curated applications. These trade-offs reflect HexOS’s focus on accessibility at the expense of flexibility, positioning it as an entry-level NAS solution.
Feedback on Initialization of a TrueNAS Scale server with HexOS?
One of HexOS’s standout features is its guided setup process. The system’s initialization wizard walks users through the configuration of their NAS, automating tasks such as hardware detection, storage pool setup, and network configuration. For many users, this is a welcome change from the often intimidating, multi-step setup processes of traditional NAS software.
For instance, a Reddit user who transitioned from TrueNAS Core to HexOS highlighted how the initialization process “took under 10 minutes, and I didn’t even need to Google anything.” This simplicity is particularly beneficial for individuals who are new to NAS systems or who have limited technical knowledge. The software also alerts users to potential hardware issues, such as SMR drives, ensuring that they are aware of potential performance bottlenecks before proceeding.
However, some users have noted the lack of customization during initialization. Advanced users who require specific RAID configurations or filesystem layouts may find HexOS’s automation limiting. For these users, the inability to manually override the default settings can be frustrating, though the development team has promised greater flexibility in future updates.
App Installation in HexOS?
HexOS currently supports one-click installation for Plex and Immich, a personal photo library application. These apps are designed to integrate seamlessly with the system, with HexOS automatically creating storage folders and assigning appropriate permissions. This streamlined process is ideal for users who want their NAS to “just work” without having to navigate the complexities of manual app setup.
For example, installing Plex on HexOS involves selecting the app from the Command Deck and clicking “Install.” Within minutes, the app is ready to use, and users can begin uploading and streaming media. Similarly, Immich allows users to back up photos from their smartphones to their NAS with minimal configuration. A Reddit user praised this simplicity, stating, “I uploaded my entire photo album to Immich within an hour of setting up HexOS. It just works.”
Despite these advantages, the limited app catalog has drawn criticism. Competing platforms like TrueNAS Core and Unraid offer extensive app ecosystems, supporting everything from Docker containers to virtual machines. While HexOS does allow users to manually install apps via the TrueNAS interface, this process undermines its goal of accessibility. Expanding the app catalog will be crucial for HexOS to compete with established NAS solutions.
Web GUI at the Moment and Long Term Access?
The HexOS Command Deck is a web-based interface that serves as the control center for the NAS. It is designed to be user-friendly and mobile-responsive, allowing users to manage their system from a variety of devices. Key features include real-time monitoring of CPU, memory, and network usage, as well as tools for managing storage pools and connected devices.
While the interface is visually appealing and intuitive, it is currently cloud-dependent, requiring an internet connection for access. This reliance has raised privacy and reliability concerns among some users. One Reddit thread criticized the cloud-based design, with a user stating, “What happens if the server goes down? I need a local option for peace of mind.” In response, HexOS has committed to introducing a local UI/UX in its 2025 release, ensuring that users can manage their systems even during Command Deck maintenance windows.
For now, the Command Deck provides a solid foundation but lacks some advanced features, such as detailed SMART testing or granular network configuration. These omissions are expected to be addressed in future updates.
Access issues during the HexOS beta have become a significant pain point for some users, as highlighted in threads like the HexOS community post. A frequent problem revolves around servers getting “Stuck on Connecting” during the initial claim process, preventing users from completing their setup. While some users have suggested network misconfigurations or hardware compatibility issues as potential causes, a larger consensus points to HexOS’s cloud servers struggling to scale with the sudden surge of early adopters.
It appears that the system wasn’t adequately prepared to handle the level of interest generated by the Black Friday promotion, leaving some users unable to connect their devices to the Command Deck. Although a few have found workarounds, like reassigning static IPs or power cycling their network, many remain stuck without clear guidance from HexOS. The issue has led to frustration, especially since the beta depends entirely on remote server access. This situation underscores the challenges of scaling a cloud-based platform to meet demand and raises questions about HexOS’s readiness to handle a wider audience as the beta progresses.
Costs, Early Access Pricing and Value?
HexOS adopts a tiered pricing model, starting at $99 for a lifetime license during the early access phase. This price will rise to $199 and eventually $299 as the software approaches full release. The company also plans to introduce subscription options for features like integrated remote access, which will be optional. Compared to other NAS software, HexOS’s pricing is competitive. For example, Synology’s solutions often require significant hardware investment, while TrueNAS Core is free but demands more time and expertise. HexOS strikes a balance by offering an affordable entry point with minimal setup effort. However, some users have questioned whether the limited features of the beta justify even the discounted pricing. For budget-conscious users, the current pricing represents good value, especially if the promised features materialize. However, those seeking a more comprehensive solution may prefer to wait for the 1.0 release.
The $99 Black Friday deal for lifetime access to HexOS has elicited a variety of responses from the community, particularly due to its requirement for participation in the beta program. Discussions on platforms like Reddit reveal a divided opinion. Some users view the pricing as an appealing entry point for a NAS solution that aims to simplify server management, especially with promises of future feature expansions. However, others express reservations about paying for a beta-stage product, emphasizing the current limitations, such as a lack of advanced RAID options, a minimal app catalog, and the absence of a local user interface. Proponents highlight the potential long-term value of securing lifetime updates at a reduced cost before prices increase to $199 or $299. Nonetheless, skeptics question the practicality of paying upfront for software that is still maturing. The discourse reflects broader concerns about the trade-offs between early adoption and investing in a software solution that may not yet fulfill the expectations of more experienced users.
What’s Missing
As a beta product, HexOS is far from feature-complete. The app catalog is one of its most glaring shortcomings, with only Plex and Immich available for one-click installation. Additionally, the software lacks support for custom RAID configurations, making it unsuitable for users with specific storage needs.
The absence of a local interface is another drawback. While the Command Deck simplifies remote management, it does not cater to users with unreliable internet connections or those who prioritize local control for privacy reasons. Advanced features like snapshots, replication, and detailed SMART testing are also missing, though these are planned for future updates.
These limitations mean that HexOS currently appeals more to casual users than to enthusiasts or professionals. As the development team continues to refine the software, addressing these gaps will be crucial for broader adoption.
Feedback from Reddit Users
Reddit discussions about HexOS reveal a polarized community. Supporters praise its simplicity, with one user summarizing, “HexOS is for when you don’t have time for TrueNAS and just need the NAS to work.” This sentiment resonates with users who value convenience over customization. However, critics have been vocal about the software’s shortcomings. Threads often highlight the limited app catalog and the reliance on cloud-based management as major drawbacks. Some users have also expressed skepticism about HexOS’s pricing, questioning whether it offers enough value compared to free alternatives like TrueNAS Core. These mixed reactions underscore the challenge HexOS faces in satisfying diverse user needs. While it appeals to beginners, its limitations may alienate more advanced users.
What Is Planned on the Roadmap Later
HexOS’s roadmap for 2025 includes several significant updates. The introduction of a Virtual Machine Manager will enable users to run hybrid setups, combining physical and virtual hardware for applications like media servers or dedicated workstations. This feature could make HexOS more appealing to tech-savvy users. Snapshots and replication are also on the horizon, providing advanced data protection and synchronization options. The planned “Buddy Backups” feature, which allows encrypted data sharing with trusted peers, reflects HexOS’s focus on community-driven solutions. Other planned updates include an expanded app catalog, local UI support, and integrated cloud backups. These features aim to address current shortcomings and position HexOS as a versatile NAS solution.
Read HERE for the latest post from HexOS on their ‘Road to 1.0’ Roadmap article.
Verdict of the Beta So Far
HexOS Beta 1 delivers on its promise of simplicity but is not without its flaws. While it excels in accessibility and ease of use, its limited features and reliance on cloud-based management highlight its beta status. For now, HexOS is best viewed as a foundational product with significant room for growth. HexOS is ideal for home users, small businesses, and creative professionals who prioritize ease of use over advanced customization. Its guided setup process and intuitive interface make it an excellent choice for beginners. However, advanced users may find its current limitations restrictive. For families and hobbyists, HexOS provides a straightforward way to manage data and applications. Its focus on accessibility makes it a valuable option for users who want a hassle-free NAS experience. As the software evolves, its planned features could make it a strong contender in the NAS market. For users willing to experiment with a beta product, HexOS offers a glimpse of a promising future. However, those seeking a complete solution may prefer to wait for the 1.0 release.
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