Why can’t I play videos with DTS or EAC3 audio format on Video Station?
Diagnosis
Video Station currently does not support the playback of the audio formats below owing to patent licensing issues:
- All DTS audio formats, including but not limited to DTS and DTS-HD
- Partial Dolby Digital audio formats, including but not limited to Dolby Digital Plus (EAC3) and Dolby TrueHD
Resolution
Try the following solutions when you encounter problems playing videos with the above-mentioned audio formats:
- Move to PLEX
- Convert the unsupported tracks: With third-party audio converters on your computer, such as XMedia Recode for Windows and Remux for Mac, convert the audio tracks to supported formats like AC3 or AAC.
- Play the videos with a third-party media player
- For mobile devices: Download a third-party player and play the videos on DS video; VLC media player is available on both iOS and Android devices.
- For computers: Map a network drive that contains the videos and play them with media players such as VLC media player. Refer to our knowledge base articles for mapping a network drive on Windows or Mac.
What media formats are supported on PLEX?
Media Support
General Video Support
Content matching the following can usually be Direct Played:
ASF
container- Video Encoding:
vc1
,wmv2
- Audio Encoding:
wmav2
- Video Encoding:
AVI
container- Video Encoding:
mpeg4
,msmpeg4
,msmpeg4v2
,msmpeg4v3
,vc1
,wmv3
- Audio Encoding:
aac
,ac3
,mp3
- Video Encoding:
MOV
container- Video Encoding:
H.264
- Audio Encoding:
aac
- Video Encoding:
MP4
container- Video Encoding:
H.264
,hevc
(H.265),mpeg4
,mpeg2video
,vc1
,wmv3
- Audio Encoding:
aac
,ac3
,eac3
,mp2
,mp3
- Video Encoding:
MPEG
container- Video Encoding:
mpeg2video
- Audio Encoding:
mp2
- Video Encoding:
MPEGTS
,TS
containers- Video Encoding:
H.264
,mpeg2video
- Audio Encoding:
aac
,ac3
,mp2
- Video Encoding:
MKV
container- Video Encoding:
H.264
,hevc
(H.265),mpeg4
,msmpeg4v2
,msmpeg4v3
,vc1
,vp9
,wmv3
- Audio Encoding:
aac
,ac3
,alac
,e-ac3
,flac
,mp2
,mp3
- Video Encoding:
WMV
container- Video Encoding:
wmv2
,vc1
- Audio Encoding:
wmav2
- Video Encoding:
Other content will need to be either Direct Streamed or transcoded. We’re working with Microsoft to bring support for more native formats.
Music Support
The following audio formats are currently supported for music playback:
aac
alac
e-ac3
flac
mp3
m4a
wav
Formats
There are many digital audio formats. The most common are:
- MP3: Only carries 2 channels and is relatively low bitrate. Not that common in more recent files.
- AAC: The closest thing we can get to a universal standard these days. The drawback with AAC is that while it can carry 6-channel sound, not many receivers handle it natively and it’s not designed for it.
- Dolby Digital / AC3: Probably the most common multi-channel format. It handles at most 6 channels (5.1) and has very wide native support in televisions and receivers. However, it’s relatively low bitrate, so it might not give the best fidelity. Most TV shows have AC3 tracks.
- DTS: Most common for movies, handles 6 channels at most, and is widely supported in mid-range equipment and up. Low end equipment usually does not support DTS natively since there are licensing fees involved. The Apple TV, for example, supports AC3 but not DTS.
- TrueHD: TrueHD is Dolby’s successor to AC3. This codec is lossless and supports 8 channels. High end equipment is needed to get native TrueHD support.
- DTS-HD MA: The successor to DTS. It is backwards compatible with DTS. DTS-HD MA is lossless and supports 8 channels.
- Vorbis, FLAC: While these are not as common, both support multiple channels, but few receivers natively support them. FLAC is becoming more popular.
Where to Buy a Product | |||
VISIT RETAILER ➤ | |||
VISIT RETAILER ➤ | |||
VISIT RETAILER ➤ | |||
VISIT RETAILER ➤ |
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https://github.com/darknebular/Wrapper_VideoStation
With this wrapper you will be able to play these audio format: DTS, EAC3 and TrueHD.