I can’t seem to connect to the Nas while away from home using my mobile

Last updated on 14 Jun 2022 📧 Subscribe

Mobile data with Synology nas

Hi I can’t seem to connect to the Nas while away from home using my mobile data allowance. Is there a setting I need to enable. I’m trying to watch my videos on the DS video app on my phone
Any help would be great. Thanks again I’m a YouTube subscriber but I can’t seem to find a specific topic on this. Any help would be much appreciated. Thanks

 

QuickConnect allows client applications to connect to your Synology NAS via the Internet without the hassle of setting up port forwarding rules. QuickConnect can also work with Synology-developed packages, such as Audio Station, Video Station, Download Station, Surveillance Station, Synology Photos, File Station, Note Station, CMS, Synology Drive, and mobile applications.

To enable QuickConnect:

  1. Go to Control Panel > External Access > QuickConnect.
  2. Check Enable QuickConnect.
  3. If you have not logged in to your Synology Account, a login window will pop up. Enter your existing Synology Account information or register a new account on the window.
  4. Specify a new QuickConnect ID. Make sure it is easy to remember, so you will be able to access your Synology NAS anytime.
  5. Click Apply.

You can then use this ID instead of the IP address.

 

 


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2 thoughts on “I can’t seem to connect to the Nas while away from home using my mobile”

  1. Dear Sir/Mam,
    For a number of months after getting DS923+, the NAS wouldn’t go in hibernation. After months of trying to work it out I found out that if I disabled the Quickconnect, the NAS would hibernate. The problem with that is I cannot access my NAS anywhere else but home. So I still want to access my NAS but have it go into hibernation mode. How can I do this?
    Cheers.
    Martin

    Reply