How to Upgrade the RAM in your Synology DS723+ to 32GB and 64GB RAM Officially/Unofficially
The Synology DS723+ NAS is a NAS system that arrives with an impressive middle ground between Power, Efficiency and Price, thanks to that AMD Ryzen R1600 CPU, flexibility in a 10GbE upgrade, storage expandability and (of course) arriving with ECC memory. The DS723+ is one of the latest generation of Diskstation devices (in the 2022/2023 series) that seems to be targeting the more advanced SMB user, prioritizing throughput and performance, whilst also doubling down on data integrity with things like BTRFS and ECC memory. However, the system arrives with 2GB, but can be upgraded officially to a very impressive 32GB (for the scale of the system)! So, there are users that might want to upgrade that memory on Day 1 in order to remove any kind of potential bottleneck down the line (VMs, Databases, Surveillance, etc) or even just users that have set up the device to their own unique setup – but noticed that Memory usage is constantly hovering at the 60-70%. Synology NAS systems use quite proficient intelligent background memory use and flushing, but nevertheless, there are still plenty of users who want to scale up the base-level memory. In this article, I will show you how to upgrade the memory on your Synology DS723+ NAS, but also I will show several 3rd party (i.e Unofficial modules) that I have tested in this NAS.
Upgrading your Synology DS723+ with Unofficial Memory – Pay Attention
Before we continue with the guide, it is worth highlighting that the DS723+ manufacturer, Synology, strongly recommends that you do not exceed the stated memory limit on their specifications page. They also highlight that using non-official memory in your Synology DS723+ may well result in them being unable to provide technical support, as this would be an unsupported setup. We at NASCompares cannot be held accountable for how you use this guide. However, below I will show you where to buy the individual memory and Synology DS723+ NAS device you will need. ONLY attempt this upgrade if you are comfortable with the terms laid out above by the manufacturer. Finally, it is also worth remembering that just because a system can SEE more than the official maximum memory, there is no guarantee that you will be able to utilize the full visible memory at once. Synology’s recommendations on the maximum memory supported by their NAS systems are often governed by three factors:
- The Recommended Maximum Supported Memory detailed by the CPU Manufacturer (e.g. Intel or AMD), which can also be a case of lanes and bandwidth allocation/availability
- The number of memory slots that Synology add to the system. This can be a case of a NAS only having 2 slots (with only 32GB modules supported by the brand) but the CPU supporting more than that being a physical conflict
- The Synology NAS might arrive with fixed/soldered memory for it’s default memory (e.g. the 2GB in the DS423+ or 4GB in the DS920+) but might also have a free memory upgrade slot – this leads to unusual memory caps such as the 6GB Maximum on the DS423+, despite it’s CPU supporting upto 8GB.
If you choose to go ahead with unofficial memory, afterwards, it is highly recommended to test the full quantity available with VM testing (assigning bulk memory to each virtual image) and running at the same time to see if it is utilized.
Synology Official Memory vs Unofficial Memory from Crucial, Kingston, Sabrent, etc?
Luckily Synology provides a wide range of official memory upgrades that can be purchased from numerous retailers online, however, they are generally more expensive than the 3rd party equivalents (see example above). Now, there could be a few good reasons for this. Firstly, these memory sticks are first-party and specifically selected to work on the Synology NAS systems (taking alot of the searching out of it for people in researching speeds, frequencies and supported PIN numbers), and officially branded components for any hardware manufacturer are always pricier.
Next, they do not have the rotation of stock that Crucial or Kingston has and therefore, the flexibility in pricing they might have is not available. Lastly, the Synology memory will often be ECC memory (especially in recent released NAS systems by them) and ECC memory always commands a higher price. However, given this memory is likely manufactured by a 3rd party, that does make it a little painful sometimes for smaller Synology NAS users who look at official memory and its often 2-3x pricepoint of equivalent modules from Kingston, Crucial and Samsung. So, in this guide we talk about upgrading your memory with both official and unofficial memory, what happens when you do and if there are risks to factor in. If you are a little unsure about whether you need to use ECC memory in your specific Synology NAS setup, you can watch the video below detailing the pros, cons and more:
Synology DS723+ Official/Unofficial Memory Upgrade – Step 2, Physical Installation
What you will need:
- A Synology DS723+ NAS – Obviously
- 1/2x Memory Upgrade Modules (Ranging from 4GB to 16GB and 32GB Individual Modules – Link below for Tested RAM modules from Crucial, Kingston, Samsung, Timtec and Synology Official Memory too:
DS723+
(Arrives with ECC Memory) |
DDR4-2466 ECC Unbuffered SO-DIMM 260pin 1.2V | D4ES02-8G (ECC)
D4ES01-16G (ECC) |
Crucial ECC 4GB – Buy Here
Kingston NON-ECC 4GB- Buy Here Crucial NON-ECC 8GB – Buy Here Kingston NON-ECC 8GB- Buy Here Crucial NON-ECC 16GB – Buy Here Kingston NON-ECC 16GB- Buy Here Kingston NON-ECC 32GB – Buy Here Kingston ECC 8GB – Buy Here Arch ECC 16GB – Buy Here vColour ECC 32GB- Buy Here |
VERY IMPORTANT – The Links used in the article below towards the correct unofficial memory are occasionally changed (beyond my control) as it will direct you to the site in your own region/country. MAKE SURE to check that the memory module (especially 16 and 32GB SODIMM modules) are DUAL RANK or ‘DR‘, as Synology NAS typically have trouble with SR/SINGLE RANK modules.
- (OPTIONAL) Anti-static gloves and Envelope – useful to eliminate static charges and also to store the removed older official memory sticks):
First, we need to ensure the Synology DS723+ is completely powered down/off and the mains power has been disconnected. It is recommended that you remove the Hard Drive or SSD that you have installed before accessing the RAM as it may block the slots. Additionally, you should remove the hard drive media as the unit will be moved around a lot during the memory installation and this could damage the drives. Be sure to keep a note of the drives that you remove and the order they were installed (HDD Bay 1, HDD Bay 2, etc) as installing the drives in the wrong slots could damage any existing RAID you have setup internally.
Next, we need to access the memory upgrade panel. Now, if you are just adding the existing memory, you can just add the additional module to the available SODIMM slot. However, if you are upgrading the system’s memory with new pairs of memory sticks (eg upgrading from the default 2GB to 32GB with 2x16GB), you will need to remove the old memory (remember to store it in an antistatic bag afterwards)
If you are removing the original memory, be sure you eject the official memory sticks using the clips on either side of the slot, as well as only holding the memory sticks by the narrow side edges, never touching the chips or board of the money or NAS.
Once you have removed them, they can either be stored away for a later project, installed in a compatible laptop or sold on eBay etc to make a little cash back!
Once they are clear, install one or both of your chosen unofficial DDR4 SODIMM memory modules in the available slots, making sure that you click them both in with the clips on either side.
Synology DS723+ Official/Unofficial Memory Upgrade – Step 2, Checking the Unofficial Memory is Recognized
What you will need:
- A web browser (Chrome, Safari, Firefox, etc) on a Windows, Mac or Android Machine) accessing the Synology DS723+ user-interface as you normally would.
Next, you need to power up your Synology DS723+ NAS and access it as you normally would. If you are buying this NAS first time and have yet to set it up, there are numerous first-time set-up guides and tips on the YouTube channel here – that will get you from the hardware installation to set up the Synology DS723+ NAS for use. Once the NAS user interface (UI) is ready to go, head over to the hardware specification page shown here:
As you can see in the image above, the Synology has recognized the increased memory. It is still recommended to head to Step 4 below to see how to use the official memory test feature of the system.
Synology DS723+ Official/Unofficial Memory Upgrade – Step 3, Unofficial/Unsupported Memory Tested
As mentioned earlier, Synology is pretty clear about its position on users opting for non-Synology memory in their systems or exceeding the officially stated maximum capacity of the DS723+. They feel this is using the system in a configuration that is outside of the guaranteed performance and stability that they advertise. This means that if your system encounters issues as a result of these unsupported configurations, they (at best) will have difficulty recreating this configuration to provide support or (at worst) refuse to provide support as they have been pretty clear on the setups that they state the DS723+ can run with. However, there is no avoiding that there have been countless examples of Synology NAS systems functioning perfectly well with 3rd party memory (YouTube Playlist of Synology NAS 3rd Party memory Tests HERE), so here are some examples of memory modules we tested on the Synology DS723+ NAS (including model ID and links as needed – again, DOUBLE CHECK THE MODEL ID before you buy, as retailers will check page links):
Synology DS723+ NAS + with 2x Sabrent Rocket 8GB 3200Mhz DDR4 SODIMM (16GB & 32GB also tested)
Sabrent Memory 2x DDR4 SODIMM SB-DDR8 8GB HERE – (8/16/32GB Available):
After installation, I checked the Synology Resource Monitor and the Sabrent memory was recognized:
Heading into the system information, once again, the 16GB Memory was recognized as recognised in total available physical memory:
Heading into the Virtual Machine Manager and assigned a massive chunk of the available memory to an Ubuntu VM to see if the system would have any issue with assigning it. No barriers or hurdles were raised.
Booting the VM, We were able to head into the Ubuntu System Monitor and see that the memory quantity was successfully allocated to the Virtual Machine:
Synology DS723+ NAS + with 2x Crucial 16GB 3200Mhz DDR4 SODIMM
Crucial Memory 2x DDR4 SODIMM CT16G4SFRA32A – (8/16/32GB Available):
After installation, I checked the Synology Resource Monitor and the Crucial memory was recognized:
Heading into the system information, once again, the 32GB Memory was recognized as recognised in total available physical memory:
Heading into the Virtual Machine Manager and assigned a massive chunk of the available memory to an Ubuntu VM to see if the system would have any issue with assigning it. No barriers or hurdles were raised.
Booting the VM, We were able to head into the Ubuntu System Monitor and see that the memory quantity was successfully allocated to the Virtual Machine:
Synology DS723+ NAS + with 2x Kingston 32GB 3200Mhz DDR4 SODIMM
Kingston Memory 2x DDR4 SODIMM KCP432SD8/32 – (8/16GB Available):
After installation, I checked the Synology Resource Monitor and the Kingston memory was recognized:
Heading into the system information, once again, the 64GB Memory was recognized as recognised in total available physical memory:
Heading into the Virtual Machine Manager and assigned a massive chunk of the available memory to an Ubuntu VM to see if the system would have any issue with assigning it. No barriers or hurdles were raised.
Booting the VM, We were able to head into the Ubuntu System Monitor and see that the memory quantity was successfully allocated to the Virtual Machine:
So, those were the three unofficial memory types that I tested on the Synology DS723+ NAS. However, it is VERY important that (regardless of whether you choose official or unofficial memory for your NAS upgrade) you check that your memory is working perfectly. Do check this; you should use the built-in Memory Testing facility of Synology Assistant for PC/Mac. Below is how to conduct the test.
Synology DS723+ Official/Unofficial Memory Upgrade – Step 4, Checking the Memory is Usable
There are several ways to check the memory is working on your Synology DS723+ correctly. One easy method that can be done very quickly is using the Synology Memory Test tool.
To run a memory test:
-
- Download and install the Synology Assistant, where you can find the memory test function. The application is available at Download Center.
- Open Synology Assistant, click and enable the memory test service.
-
- Select the device where you wish to run the test and click Memory Test.
During the memory test, your Synology NAS will be rebooted. It will recover after another reboot if its memory is normal and passes the test. However, if the memory test fails to finish or shows that there is an error, the memory may be faulty. In this case, you are strongly recommended to return your Synology NAS for repair. Just in case you have installed a non-Synology memory module, please remove it and rerun the memory test.
Though once again you should remember that Synology do not recommend using memory modules that are not from Synology themselves, so this test may not be indicative of the health of unofficial memory in your Synology NAS. Alternatively, you can perform as many actions and processes as possible (scans, copy/pastes, thumbnail generation, transcode a 4K file, RAID changes, synchronisation, etc) at once to see how the task manager and resource monitor behaves in the Synology DS723+. It should spike each time and at a greater height as you do more and more and once it exceeds the memory you had previously installed, this is a good confirmation that the installation is working fine. Alternatively, you can temporarily allocate chunks of memory and then that is a much more reliable test. Install the virtual machine application for the Synology DS723+ (P.S. for Synology users it is the Virtual Machine Manager and for QNAP it is the Virtualisation station). Then you can create individual VMs (it is alot easier than it sounds and the Synology DS723+ VM software is very user-friendly) then allocate a large number of GBs (Gigabytes) of memory to each one. When you have created 3 or 4 individual virtual machine containers on the Synology DS723+ software, then you can run them all at once and that will immediately use almost all the memory at once! If there are any issues with the memory, it will show here almost immediately. If no problems, then you know the Synology DS723+ unofficial Crucial/Kingston memory installation as successful. You can then delete the VMs in the virtual machine software and then free up all that memory again.
- Link below for Tested RAM modules from Crucial, Kingston, Samsung, Timtec and Synology Official Memory too:
DS723+
(Arrives with ECC Memory) |
DDR4-2466 ECC Unbuffered SO-DIMM 260pin 1.2V | D4ES02-8G (ECC)
D4ES01-16G (ECC) |
Crucial ECC 4GB – Buy Here
Kingston NON-ECC 4GB- Buy Here Crucial NON-ECC 8GB – Buy Here Kingston NON-ECC 8GB- Buy Here Crucial NON-ECC 16GB – Buy Here Kingston NON-ECC 16GB- Buy Here Kingston NON-ECC 32GB – Buy Here Kingston ECC 8GB – Buy Here Arch ECC 16GB – Buy Here vColour ECC 32GB- Buy Here |
VERY IMPORTANT – The Links used in the article below towards the correct unofficial memory are occasionally changed (beyond my control) as it will direct you to the site in your own region/country. MAKE SURE to check that the memory module (especially 16 and 32GB SODIMM modules) are DUAL RANK or ‘DR‘, as Synology NAS typically have trouble with SR/SINGLE RANK modules.
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Thank you for in-detail info. looking forward to your next videos.
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Asrock AM4 mobos ftw.
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Ryzen 9 7950X supports ECC RAM.
Also, some consumer motherboards, like the ASRock X670E Taichi mention the support for ECC & non-ECC DIMMs.
Will a combo like that work with ECC RAM 100%?
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I’m a software developer. I have tens of thousands of lines of codes stored on my computers, some of the code being decades old. A flipped bit in any of those text files would likely manifest as a syntax error when I compiled the source code. In all those years and all those lines of code I have not once experiences such a syntax error from a flipped bit. I think the problem is overblown for the typical user. For a corporation that keeps a giant multi-terabyte database in memory for months on end maybe it could be an issue.
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“it has no advantages for home users”
Enter AI personal assistants with home nas backup. ????
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I tired a Kingston 8GB KCP426SS6/8 it didn’t work, after googling seems other people with with a synnology nas it didn’t work but the 4GB variant did
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For a few months I have had a DS723+ which I purchased instead of my old DS220+ to which I had put 18 GB of RAM (16 GB + 2 soldered).
On the DS723+ I installed 32 GB of RAM, the 2 old DS220+ IronWolf PRO disks of 8 TB each and 2 x 1 TB SSDs. each configured as cache.
I must say that now the VMM Windows 10 is usable compared to the DS220+ where it could not be used and that I can hardly hear the mechanical disks anymore.
Yes, the CPU is very important when virtual machines. Dual core Celeron was not the best choice.
Any system with long uptimes should be using ECC, almost without regard for the system size (An exception at the microcontroller level, but they use a different kind of memory cell anyway). The longer the uptime the more chance for errors to propagate through the calculations. All modern 64bit machines are large machines, 1GB of memory is substantial in regard to bit flip error rates. A corrupted pixel in a video is inconsequential but if the corrupted bit is within a CPU instruction, a starting constant in a long calculation, or part of some compressed data then the effect can have a chain reaction.
eg. JPG images are very sensitive, due to the high level of compression one bit flip can destroy the color over half or more of the photograph. (While an uncompressed bitmap would only slightly scew one pixel, at the cost of 10 times the data so maybe a few scewed pixels.)
Yes the 10% cost may appear huge at exascale but consider the impact of error uncertainty when a single computation set uses weeks of machine time and $100k just in electricity cost.
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If the EU can legally force Apple to switch to USB-C. Why can’t we force manufacturers to make ecc a legal standard?
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I highly doubt third part ddr4 is going to cause much of any problem in these nas even though they are not ECC. I been running normal nas diy for ages hehe
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The Asustor AS6704T NAS that I use has the Intel N5105 which doesn’t support ECC.
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Can I install ecc 2666mhtz 8gb ram on my ds920+?
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Thanks mate ????
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There’s a RAM Megathread with 80+ user submitted RAM tests on the website that rhymes with edit, but my comment keeps being removed.
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Glad we have the 3rd party RAM tests done for everyone to stop arguing about.
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I upgraded my aging DS716+ quite a while ago from 2 to 8GB (the max officially supported by the N3150 inside) and even without any VM’s or Docker’s this makes a major difference. I really can’t get it that Synology does not ship it’s plus models with at least 8GB of memory (and a more modern processor). I would upgrade to a new plus model today if only they were shipping it with decent hardware… Now the difference is just too small.
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Can also confirm that the Lockerstor AS6704T supports 32GB Crucial SO-DIMM DDR4 3200 (PC4 25600) CL22.
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I have DS720+ and 16 GB works very well.
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I have 2x 16 GB Kingston KCP426SD8/16 in Synology DS1821+ . The system runs without problems.
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Kingston do provide ECC memory – I have one stick of KSM26SED8/16MR in my 923+ and will hopefully have another one arrive tomorrow. How important are matched memory modules anyway – I know some models only have one accessible slot?
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thanks for all the work yall put in. Any plans to do a video on the WD Mycloud issue?
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curious why you didn’t test 3rd party ECC ram.
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Hi, great job.
One question, because of the processor in the ds423+ the memory can only go to 16GB non ECC, or can we use 32Gb ECC?
Have a nice day. Best regards.
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Do issues resolve easily if you go back to original synology RAM? Can’t imagine hardware will break. Or is there a chance of bricking the NAS?
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Hello my DS923+ have 4Gb ram it’s possible to add a module off 8Gb? Tanks
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Can I upgrade memory with Samsung pc25600 3200mhz 16 gb to synology 923+?
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3:30 also literal cosmic rays. It’s nuts.
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If I bought the 923 and added a 16gb non ECC stick, would I likely have 20gb useable memory, albeit without any ECC functionality? Ultimately I’ll likely also replace the original 4gb with a second 16gb stick, but initially ideally I’d just like to throw in the single extra 16gb
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By mistake I bought crucial CT8G4S266M instead of CT8G4SFS8266. I tried them instead of factory memory. They work without a problem, NAS had no problem running.
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Which 32 GB ECC RAM from Kingston can I use for having 64 GB on my DS923+ ?
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How important is the ECC memory? What would your suggestion be between (2) 16gb non-ecc modules from Kingston or Crucial (~$52 each) or (1) 16gb ecc module from Arch Memory ($155.00).
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You mention the MB vs GB when you talk about how much memory is shown in the Ubuntu vs what you assigned in the Synology GUI.
I think the more correct way of describing it is the binary vs decimal way of counting the bytes. Meaning 1024 vs 1000 .
Or just not to focus too much on it since the normal user doesn’t care …
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I tried once on DS916+, recommended memory module and i had ad hoc restarts. For private, yeahh no problem, for business na, mission impossible.
Second problem, i lost technical support immediatelly i asked for something and Synology support realized i have non-supported memory, they did not give support.
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Thank you for the timestamps ????
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I am not sure why I am watching this. I don’t plan on buying this particular nas since it doesn’t have an igpu.
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Très intéressant et complet, comme d’habitude! merci
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They’re behaving like they manufactured the chips themselves and it’s “special” memory, just for them.
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ECC is not an acronym, but an initialism. If it were an acronym, we would be pronouncing it as ‘eck’ , not ‘eee cee cee’ ????
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