Your Questions for UGREEN about their New NAS Solution
IMPORTANT March 22 Update – The UGREEN DXP4800 PLUS NAS Review is NOW LIVE, watch it HERE, read it HERE and learn about the Software HERE and HERE
With UGREEN still in the process of launching their Kickstarter campaign for a new NAS Storage Solution (the DXP NASync series) to market, many users (myself included) have a lot of questions about the product. Let’s face it, we are not talking about a standard ‘over the counter’ purchase where – this is CROWDFUNDING! Therefore, users need to take extra care and caution before considering putting down money (remember, crowdfunding is not the same as eRetail!). Alot of users want to know just what the UGREEN DXP NAS Storage solution can do, what it can’t do, UGREEN’s plans for the future and…at a very basic level… is the UGREEN NAS actually a ‘thing’! People have been burnt by crowdfunding before, plus UGREEN has no previous recognized experience in the world of NAS, They are definitely SIGNIFICANTLY more established in the tech market (12 years) than many other crowdfunded NAS/Private Cloud solutions that have popped up in the last 1-2 years to challenge the likes of Synology and QNAP, but this is their first NAS. Heck, it’s actually 4-5 different NAS’ arriving at launch – that’s a big, big undertaking! So, l asked you guys to fire me over as many questions as possible to ask the brand directly, and you did not disappoint! I have taken the many, MANY questions that were submitted and condensed them into the 20 questions below. With the crowdfunding launch for their product arriving towards the end of the month. many of the questions below represent users’ reservations and dealbreakers before they are prepared to engage with the brand, the solution and the launch! So, let’s go through the brand’s responses to your Questions.
UGREEN NAS Brand Q&A – The TL;DR
IMPORTANT – The Ugreen Q&A Video goes into ALOT more detail in the responses to each question, so if you want MORE detail, then do watch it HERE and use the chapters on the bottom of the video
I GET IT! You are in a rush! So, here is the short version, the skinny, the cliff notes! I asked 20 questions in total (slightly more in the zoom recording coming to YouTube), and here is the summary of their answers in bullet points:
- Kickstarter Launch: UGREEN chose Kickstarter to engage with consumers early, gather feedback before official launch, and because other well-known brands have also launched products via crowdfunding.
- Connectivity: The NAS device supports Thunderbolt connection for host use only, with plans to expand its capabilities. WiFi 6E support on the DXP480T Flash system allows connections both to and from the system, as well as to a router.
- Third-Party OS Installation:
Installing third-party operating systems, like UnRAID or TrueNAS, is not officially supported and voids the warranty.*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24 - Availability: Initially, the product is available only in Germany, with plans to expand to more regions based on demand.
- Security: UGREEN is focusing on financial-grade security standards, working on EN303645 and TruestE certification, and plans to enhance security features continuously.
- Additional Options and Hardware Information: A PledgeBox option will be added during the campaign for adding HDDs and SSDs. Detailed PCIe lane layouts will be available in the product manuals.
- Remote Access: The UGREEN Link service allows remote access to the NAS via a custom domain name after account registration.
- Power Consumption: Details on power consumption will be included in the product manual, with specifics available upon request.
- Kickstarter Campaign Delay: The campaign was delayed to incorporate user feedback on the app for a better user experience.
- UGREEN OS Features: Support for automatic on/off schedules, SSD caching, full phone storage backup, online data scrubbing/checksumming with BTRFS, and basic to complex RAID configurations.
- Native Applications and Functions: The NAS will feature a smart assistant for AI-based smart recognition and classification, virtualization, Docker support, and NFS protocol support, but lacks iSCSI support.
- Future Developments: Some features, like full phone backup and virtualization/Docker support, are still under development.
So, some GOOD news, some BAD news and some ‘TBC’ news. Let’s dig more into the actual Q&A itself and go through those questions, one by one.
The Q&A with UGREEN – Answering Your Questions about their NAS Solution
Below is the written response provided to me by the HQ (handled by Diana An, a Marketing Specialist in conjunction with their product management teams) of UGREEN after submitting my questions, collected from user comments (HERE and HERE) between March 4th and 10th 2024. There is also a Zoom session with UGREEN that will be live soon/now that goes into much greater detail and analysis of these questions and answers, conducted with Hernan Lopez, a U.S.-based UGREEN representative. Questions were provided in advance to UGREEN 48 hours in advance of the Zoom session (timezone dependent) in order to allow UGREEN time to sufficiently source adequate answers. The questions and answers below are provided unedited and unchallenged, but further investigation was conducted in the Zoom recording that is/will be available on the NASCompares Youtube Channel HERE. I should also add that UGREEN has provided me with a DXP4800 PLUS and a DXP480T NAS unit for testing and evaluation, which I will be publishing videos and articles on later this month (hopefully, prior to the launch of the campaign) in order to evaluate these pre-release units and assess the quality of the hardware, software and viability of the solution.
Additionally, I would like to thank the many channel viewers and subscribers for providing the questions for this Q&A. There were around 100+ in total, so I was forced to consolidate them (merging similar/identical questions together, or answering less debated/unanswered questions in those comments of the initial posts (again, see HERE and HERE). Questions below have been credited to numerous YouTube members (denoted by the @ prefix, with my own name there too), but in many cases, the questions were asked by many, many users (eg why Kickstarter?), so I have attributed to just the first 2-3 users). Here is the Q&A:
Why Kickstarter?
- Why Is UGREEN bringing this NAS solution to Kickstarter/Crowdfunding? UGREEN is an established brand, so why use Crowdfunding for this new product line?
@grege9862 , @InspectorGadget2014
Firstly, The UGREEN NASync is our new product line and we can have pre-connection and pre-communication with the consumers and get their feedback in advance before we bring it on Kickstarter. Secondly, many well-known brands also launched their new product line on kickstarter/Crowdfunding.
- How is the Thunderbolt connection handled, is it host-only use, or can you connect to it over Thunderbolt (point to point) with a Mac or Windows system?
@michaelpaolini , @ajrfilm9951
Currently, Thunderbolt connection for our device is host only, and can be used for external storage. But some features like Thunderbolt Networking are in our development plan.
- Same question as above, but for the WiFi 6E support on the DXP480T Flash system – Does this allow connections both TOO the system from a user AND connections for the NAS to a Router?
@DIGIBITE (Eddie!)
The wifi on our 480T device supports both functions above.
- Is installing 3rd Party OS’, such as UnRAID and TrueNAS, possible and will UGREEN still support the user’s hardware 2-year warranty if they do so?
(@LacayoDe , @herbentroost427, @ghostbaleada , @misku_ , @ttuschak
UPDATE 26/03/24 The position of UGREEN on the use of 3rd Party OS Use on their NAS hardware (with regard to hardware warranty) has changed since this Q&A.: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
Unfortunately, modifying the built-in system is not officially supported. It’s not suggested to do so. If users insist on doing it, they will lose the warranty permanently.
- Why is the Product currently only available to buyers in Germany and the United States, and not the rest of Europe, Australia, and more? Will this change?
@TheFric , @rogerwagner8498 , @ghostbaleada , @misku_ , @herbentroost427 , @ajrfilm9951
Our products are still in their infancy, and when expectations are good, we will gradually expand markets in more regions.
- What provisions and plans do UGREEN have in place for their systems with regard to security? i.e what is “Financial Grade Security”, will they be publishing security advisories, pen testing, etc?
@michaelpaolini
We will be referring to Professional-grade security standards and continuously optimizing and improving the system’s security features. Currently we are also working on the certification of EN303645 and TruestE.
NOTE from Robbie – This question was expanded upon in the YouTube Q&A, and I recommend watching HERE for a fuller response to this question
- Will UGREEN be adding a PledgeBox option during their campaign to allow users to add HDDs and SSDs?
@famoussasjohn
Yes, we will add the PledgeBox option during the campaign.
- Can you provide a breakdown of the PCIe lane layout of each system?
@Latino3650 , @GroundDwellerStudioS
We will have hardware product manuals that will contain device information. The product manual is currently in the editing process. Which model of product do you want to know about? We can send it to you separately first.
- How will remote access to the UGREEN NAS be conducted via UGREEN services?
@michaelpaolini
To use the UGREEN Link service, you need to register a UGREEN Link account first, then log in to the control panel of the NAS device and set a custom domain name. After applying the settings, you will be assigned the corresponding domain name for remote access.
- Can you provide further clarification on the power consumption of your devices, even as a level benchmark of a fully populated device during active/passive activity?
@Butyouveheardofme3486 , iVuehl
This information will be described in the product manual, similar to the PCIe issue. If you would like to know about a specific model, we can send it to you separately.
- Why was the launch of your Kickstarter campaign delayed?
@nascompares
During the public beta period, we collected some user experience optimization suggestions for the App. And we hope to deliver a version with a better experience to everyone, so we delayed the launch for half a month.
- Does the UGREEN os allow automatic on/off schedule
@overclocked9033
Yes, UGREEN OS supports this schedule and you can customise it in the control panel.
- Is SSD Cache Supported?
@Fan_de_Parcs
Yes
Yes, you can use a SSD either for cache or storage usage. However, you can’t use the same drive for both caching and storage purposes.
- Will the mobile software support full phone storage backup?
@Fan_de_Parcs
Yes, this backup function is in our plan and still under development.
- Does their native OS use a filesystem that can do online data scrubbing / checksumming to detect errors? e.g. BTRFS or ZoL
@Dreamslacker
UGREEN OS supports BTRFS in terms of data scrubbing / checksumming.
- Will RAID expansion be possible (i.e adding more drives to an existing RAID Pool)
Not possible yet.
(NOTE FROM Me/ Robbie – In a recent software update, I found that a new option is in place for expansions, but it is still WiP. It seems to only reflect INSIDE the system and not a physically connected external expansion however, i.e needs empty bays. See Below)
- Will you be providing/supporting a flexible RAID system (comparable to Synology Hybrid RAID or Terramaster TRAID)?
@doppelherz
Basic,JBOD,Raid0,Raid1,Raid5,Raid6,Raid10 are supported.
- On their Kickstarter page is mention of an AI integrated smart assistant, we are curious to know what that means?
@thomasm964
AI Smart Recognition & Classification(without Internet connection), search Pictures by Text. Search for photos of pets, fruits, vehicles or more simply by entering search keywords. Use smart recognition to create photo albums that intelligently identify and classify faces, places, animals, and more. AI service are going to operate in-system and without internet connectivity. If an app or service is installed on the system that requires internet connectivity, this will be made clear in the app release notes and controllable on the system GUI
- Will there be virtualization and docker support out of the box?
@cyberlando
Yes, virtualization and docker will support out of the box. However, this is still early stage of our beta and these 2 functions are still under development.
- What is the support/status of NFS Support or iSCSI Target/LUNs?
@dozix88
UGREEN NAS supports the NFS protocol, including NFSv3, NFSv4, NFSv4.1, while iSCSI is not supported.
How much will the UGreen NASync Series Cost and When Will It Launch?
The UGreen NASync series is poised to make a notable entrance into the NAS market with a range of devices that cater to different storage and performance needs. With the Kickstarter launch prices set attractively at $239.99 for the entry-level DXP2800 and scaling up to $899.99 for the high-end DXP8800 Plus, UGreen is competitively positioning its products. The mid-range DXP4800 and DXP4800 Plus are tagged at $359.99 and $419.99 respectively, while the specialized NVMe-focused DXP480T Plus is introduced at $479.99. Post-crowdfunding, the retail prices, also known as the Manufacturer’s Suggested Retail Price (MSRP), are expected to be significantly higher—almost doubling for some models, like the DXP2800 with an MSRP of $399 and the DXP8800 Plus which will retail for $1499. This pricing strategy not only provides an incentive for early backers but also underscores the value proposition of getting in early on the Kickstarter campaign. Nevertheless, THIS IS CROWDFUNDING and therefore not the same as buying from your usual retail outlet, be aware. UGreen is tapping into the growing buzz of middle-ground solutions between turnkey options from Synology/QNAP and BYO/DiY options that retire time and knowledge to build. If you are on the fence, there isn’t a tremendous rush, as crowdfunding officially begins on March 26th (see link below). We will be keeping an eye on this one as the weeks go on!
Click the Link Below to find out more about the UGREEN NASync NAS Series on the brand’s official Site:
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Is there a way to access the nas server from outside?
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Mine is showing up tomorrow. We will see what happens
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If it is the retail version, would you recommend to buy? (Since the price in south-east Asia is very competitive with around 300 pound)
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Can you do a new video setting up Plex on a DXP4800 Plus utilizing a Mac? I tried to follow your tutorials but there is a newer UI for the docker container setup that looks very different than your other tutorial and a BUNCH of new environmental values that i believe are keeping it from running properly. Please help!
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is it possible to ssh-connect on the system?
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DXP6800 Pro, with 6x2TB Ironwolf SSD’s plus 2x4TB Crucial P3 Plus NVMe’s + 64GB RAM. Set up single storage pool w/ 6 SSD’s (12TB, 8TB usable). Updated to newest FW. Rebooted a couple of times. Problem – in Storage Manager, there is no option to add SSD Cache. Should be found by clicking the 3 dots to the right of the storage pool. That pull-down menu does not list SSD caching at all. Further, under Hard Disks it shows the 2 NVMe drives and says they are both “normal”. Are these NAS incompatible with Crucial P3+ NVMe’s?? This is frustrating.
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If I just use it as aNetworkdrive with two NVMEs for writing and reading cache + HDDs, and turn anything else off, make it not reachable, I should be fine? Or is the certificate breach a problem still?
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Don’t work with seagate exos 18 16tb hdd!!!!!!!!
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Please explain how you disassembled the server casing. I removed the rubber caps from the back and unscrewed the 4 screws, but I still cannot remove the server casing. I want to replace the UGREEN disk with another one and install a different OS. Video Chapters 19:24 – Internal Hardware
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That power draw is horrendous
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Any idea how can I install UGOS back to my NAS? on ugreen downloads all I can get is .img files but I don’t know how to load it to the m.2 drive
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Great video! Hi everyone, I am a newbie to this type of thecnology, but I would lie to set up Plex on my NASync 480t Plus so that I can copy all my UHDVD movies on the NAS to easily access it from anywhere. Can someone point me in the right direction/video on how to actually set it up step by step – again newbie. Thank you in advance.
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I got my DXP4800+ a few days ago (as of this post) and while the default software looks more polished, I’m now struggling with network speed issues (facepalm). Latest software version is not helping. Goes full throttle for a few seconds, then it drops to a crawl (kb/s) I may have to give a 3rd party software a go at this rate. But I knew what I was getting myself into, so it’s just annoying, not game breaking xD
Can’t say the same for innocent people who only wanted an off the shelf experience though.
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Just got my ugreen nas setup and installed plex docker, pulled up the web interface running from the nas, I point it to folders on the nas containing my videos, it will not show any media, not sure what I am doing wrong here!
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Will I be able to use the thunderbolt connection to transfer files from my drobo to the urgreen?
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How do I get plex on my Ugreen Nas? I understand the docker but after that I’m lost
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hello I’ve been wondering if I you could tell me if the the backup program can delete the photos of my iPhone, once they are uploaded to the NAS through wifi?
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How did you get hardware transcoding to work with Plex via docker? I’m running the DXP-4800 Plus and I cannot for the life of me get HW transcoding to work. I have the Plex lifetime subscription and the toggles enabled in Plex. I just be missing something with the docker container config.
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Would you consider making a step by step Docker Plex setup guide for the new Ugreen NASync systems, now that its actually shipping out to the backers of the Kickstarter?
I know that its one of the most asked questions on the Facebook group, is how to get Plex running.
Since there is no native Plex app coming in the near future on UGNAS, it leaves these backers with no other choice but to use Docker.
I find the idea of making a docker compose file very intimidating and would much rather a pro like yourself do all the work, and I just copy what you did. (SORRY IF THAT SOUNDS HORRIBLE)
I have a 2 Bay Synology NAS I have been using for Plex and will need to move my content from the Synology NAS to my new 8 Bay UGreen NAS, do you think this will be a seamless process, or is it basically starting from scratch?
Especially since I am going from the Native Synology Plex app, to Docker.
Thank you!
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Don’t see setup video to get Plex running only crap jellyfish.
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@nascompares Can you PLEASE do an in depth how to set up Plex with docker on UGREEN? A lot of people including me are getting the NAS’s now. I have never used docker. Would love a step by step plex setup on UGREEN. Thanks.
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Just received my nas and started plex via docker on Volume 1 (ssd). Added media folder from Volume 2 (hdd). Plex shows the folder as empty. Anyone got any ideas?
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Been seeing a lot pop up with this new company. Just nervous with new companies that they might end up like DROBO and then you are stuck with no more service or updates.
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That is splendid, but can a dentist sponsor you and fix the grill? What is it with people from the UK always having fucked up teeth.
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Hi, i think it’s a great device, but i have two u.2 server ssd Micron and Intel, can they be used with this NAS?
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I’ll stick with Synology
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绿联真帅！期待在中国也能买到
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Man I just built my own NAS and didn’t even know about this thing. I wish I did.
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UGreen is a Chinese company. If you don’t mind them spying on you, go ahead guys.
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The SD card is useless if you’re using a NAS like a actual NAS
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Here’s a question: If one was to procure the 4-bay NAS, but only populate it at the start with two HDD’s, what level of effort will there be to install additional drives (storage) in the empty bays later on? Thanks!
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TrueNAS Scale compatibility was my sticking point. Looking at other videos that does not seem to be an issue. Ordered it from the kickstarter. Will pair it with 4 16GB Ironwol Pro (don’t need more than that) and 2 4GB NVMe drives. Will just need to figure out the RAM specs so I can bump RAM to 64GB.
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How does these compare with the new Terramaster NAS (F4-424 & F2-424?
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I have 4 Synology’s. This looks very polished with DDR RAM and a 10G NIC! I upgraded my RAM and NIC in my 1621+ and 1821+ to 32GB RAM and 10G
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sadly, pre-order not available for uae customers =(
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Unproven Synology clone late to the party.
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Hey one question how will be this nas to store photos from an android phone can the process be easy to use?
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Can it run unraid?
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The cpu usage is getting higher on playback due to audio transcode, as this is not done using HW. You won´t see an cpu usage increase by hw transcode.
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Will the final released version of the Ugreen NAS’s have any different hardware or other parts inside might be different than these Kickstarter versions?
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Once again Youtubers not knowing wtf they are doing. You mention your dd “benchmark” not being cached, but it is.. That’s why your first two measurement are significantly slower; they are the real Q1T1 read speed and why copying between the drives is similarly slow. Did you really think solid state drives needs a few seconds/runs to “warm up” first, lol? Fast NVMe needs more than QD1 to achieve max sequential performance, which makes dd a terrible benchmark for them.
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That’s perfect NAS for my need
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Testing with AV1 would be amazing.
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1000th like! (if I’m to believe YouTube.)
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I’d be interested to see smart home use cases of the 480T.
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Unfortunately, there’s no RTSP (yet). They replied to a comment in the campaign that it’s in their “need to do” list, which seems like it won’t be available anytime soon.
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What a lame answer the other OS support was ????????????
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hi thanks for clearing up if the mobile app will automatically upload your photos to the Nas or you will have to do it manually… thanks for clearing that up again. thanks for all your reviews. keeping us up to date on the UGreen Nas, it’s very informal. thanks again.
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Your main camera is the only thing you need
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If the host had demonstrated the Plex client app then I believe transcoding would not have been required and smooth playback easily achieved (which would have ended the video much sooner). I tested, at the same time, 4 streams of the Japan at night 8K file and 3 streams of the 4K 400 Mbps file (on repeat) on 7 devices (mix of PC/Mac/iPad/iPhone) using the Plex client app and transcoding was never required even thought the NAS hosting the content for my Plex server has a measly Atom CPU. The key to doing this was the performance of the NAS storage (600 GB/s+) and the overall network bandwidth, not the processing power of the NAS.
Older intel based PCs/Macs are a crap shoot when it comes to 8K content. I have an I5-8500 based system that can play 8K Plex content without transcoding via the Plex client app. My i7-8559U equipped laptop stutters when playing 8K content via the Plex client app. Current gen Intel, AMD, and Apple Silicon based systems have absolutely no need to transcode any content when using the Plex client app when it comes to local Plex content.
TV specific client hardware can be problematic. I did have to upgrade my Apple TV 4K to the current gen as I was network/CPU constrained with my previous device. I did this to avoid transcoding 4K 100 Mbps content. The current gen Apple TV 4K (Wi-Fi only) will play the 250 Mbps HEVC Jellyfish file without transcoding (anything more will stutter) but it will not play the Japan at night 8K HEVC file without transcoding. That is fine with me as my 4K content is currently maxing out at 100 Mbps so I have some headroom if 4K content bitrate increases. I want to avoid local transcoding when it comes to current high quality 4K content and for now that is easy to do.
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I would love to see ZFS on these NAS
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Do a cost comparison between a client device that can handle all Plex supported codecs vs a NAS whose CPU is powerfull enough to transcode. It is a no brainer to buy a cheap client device vs an expensive CPU powerful NAS. My recommendation is that one should not run a Plex server on a NAS. Reuse an old gaming PC or build a cheap PC and run Plex server directly on the hardware under LInux or in a Linux VM under Proxmox and then access the content via the network. I don’t run my Plex server on my NAS. I don’t use transcoding for client devices on my local network. I do use transcoding when I am remote but my Threadripper based server runnning Plex server in a VM can easily handle transcoding. I don’t have to worry that my 6 year old NAS can’t handle transcoding. The NAS just happily delivers the content to the Plex server via my 10 gigabit network. Treat your NAS as a file server, nothing more. Leave the heavy lifting, if required, to seperate hardware. If, for cost reasons, you need to run Plex on your NAS then don’t worry about the CPU of the NAS if all you are doing is local playback. The simplest and cheapest thing to do is to use a client device that can handle content with no need for transcoding whatsoever.
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The desktop client app shows the exact same media info that you referred to at 4:17
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How about a comparison between the zimaboard Nas & this one. They’re both new to the market, both trying to make a name for themselves & create a buzz, so I think it’ll be a good video. I’m curious about purchasing one of them as my first Nas. Primarily interested in speed, value, future expansion & mobile app remote access etc
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The lag was due the ram. Not sure how much ram you have in. But increasing the ram will eliminate the buffer
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Claims that running a different OS would void the warranty, which is illegal under US law. Asked about security and gives vague answers about GPDR and HIPAA compliance, which wouldn’t make sense for a consumer product, have talked about virtualization out of the box. This and the “ongoing process” and “working day and night” tells me this is a half baked product being pushed by “influencers”.
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Great stuff, Robbie. Do you know whether they will offer something like DSM’s surveillance station and automatic sync of selected folders on PC like via Synology Drive? If they promise these two, I’m on board. Tired of waiting for Synology to catch up with more modern CPUs
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I agree with you on two factor security being key. I am going to get a unit ones your pleased. I am 84 years old, Physicist, am spend 54 years working on Eglin AFB.
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is it possible to replace the OS on this like you can on QNAP swapping it out with unraid or TrueNAS?
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What are the physical dimensions?
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Is there possible to install synology on that ugreen? If yes I buy now ????
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sadly you like to hear yourself talking way to much…40 min for this test is crazy.
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An AV1 transcode test would be fantastic! Alder Lake has AV1 decode in hardware so normally it should be able to transcode to h264 and AV1 is surely going to become much popular in the future. Really important for future proofing your setup as many devices don’t support AV1 decode yet.
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They don’t really ship a lot of places in Europe…
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howdy… the NAS has a hdmi port to connect directly to a TV. can you test PLEX PLayer performance also, and how to control it directly from a TV? My Current plex server, a 2011 mac mini, sits direclty under my tv, and needs replacing… it works both as a Plex server to other devices, but also as plex player for my TV as it is a shady brand and hasn’t got a plex client.
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I was interested in the 4bay or 6bay options… The 3dP OS capability does not look important compared to their inability to provide delivery to some countries on the planet *apart from two (2!)*… That, also coupled with a strange KickStarter-only nice price, looks like another blatant cashgrab, like several other KickStarter projects.
This is definitely not befitting a company with more than 10yrs presence on the market – it creates a bad precedence for their future product lines and it is a valid reason for many people to stay away .
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0:00: ⚙️ Overview of UGREEN NASync NAS performance and multimedia capabilities.
4:37: ???? Hardware transcoding optimizes video file conversion on NAS devices, enhancing performance and quality for users.
8:54: ⚙️ Testing system performance by playing 4K files and transcoding to 1060p resolution.
13:33: ⚙️ System performance tested with multiple files, maintaining stable utilization levels.
18:12: ⚙️ Comparison of playback performance on different systems with varying hardware capabilities.
22:24: ⚙️ System performance analysis during multiple file playback and hardware transcoding.
26:49: ⚙️ Converting high-density files from h.265 to h.264 to maintain quality and speed up playback.
31:25: ⚙️ Evaluation of 8K file conversion performance using software transcoding in UGREEN NASync NAS PLEX TESTS.
36:13: ⚙️ Plex performance on UGREEN NAS devices needs optimization for handling 8K multimedia.
Timestamps by Tammy AI
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wow, ugreen spends a lot of money into marketing this through youtubers. too bad, i almost really liked this channel.
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check please how much power eating this system. Because on KS I found weird information about it
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Happy to see these results! I was more interested on the hardware than software since finding out that there is a way to install 3rd party OS on this UGreen NAS. My main use case will be as a media server. Even if the software won’t be that great at the beginning, as long as it somehow works like the docker app on this video… I’ll be fine by it. I know my way through ssh and terminal and I feel confident enough I can make it work for my intended use. Hopefully… ????
I backed the 8-bay version btw during Super Early Bird pricing. I also have a lifetime Plex license. I’m not going to abuse this NAS as much as you did so I should be fine getting this. ????
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Thanks Robbie! I think more RAM would definitely improve the CPU performance and SSDs as Cache would add more reliable throughput at higher resolutions. I’ve supported the 4800 Plus and plan to add both NVME and 32GB RAM hardware upon receipt… Keep Smiling! No Seagulls!
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4800 was never meant for 8K – on kickstarter it clearly says 48xx series is for 4K only – for 8K you need to get the 6800 series (6 bay version)
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Hey Robbie, any news about immutable snapshots or 2FA? Trying to decide whether or not to take the plunge.
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I wish you would have compared the results with other past Nas ones you have done. How does this stack up against the current Nas’s Plex performance wise?
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Two things;
1. Please show us how well and if tho photo backup works. Is it similar to Synology?
2. Retest the 8k with at least 16gb of RAM.
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Could you do a more in detail video about the power consumption of this NAS?
Especially with them releasing further updates.
It kind of felt very high. But then again, it could be getting better with updates on the software.
I dont think the cpu is taking all that much power theirself.
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Could you do a more in detail video about the power consumption of this NAS?
Especially with them releasing further updates.
It kind of felt very high. But then again, it could be getting better with updates on the software.
I dont think the cpu is taking all that much power theirself.
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I like UGreen NAS then any other manufactures.
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ty finally i didnt want to put money down until i saw a test at least
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What are some good alternatives for DXP4800 plus from Synology? I like synology better and would like to put my money in who is in the industry for a longer period?
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Can it be installed also on the smallest NAS they offer?
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Pretty sure h.265 (hevc) and h.264 are both licensed thru MPEG-LA even though open source implementations exist. They allow end users free use, but charge for professional use and inclusion in commercial products.
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Nice to see promised important things implemented from Ugreen. Docker is “must have” on hardware like this. Thank you for test.
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I’ve backed the 8 bay, but at the moment I’m trying to spec out a W680 build with Quick Sync, ECC, and IPMI, so I may end up canceling the pledge, as losing ECC and IPMI isn’t worth saving $500 or so to me, when the storage alone will cost me a ton.
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If Mr Ugreen happens to return I’d like to know, as would tens of thousands of others, how long it might be before they fulfil those 9,200 NAS orders from the Kickstarter. Only then we will have even a starting idea how long it might be before they allow people from anywhere other than the US and Germany to consider if we can look at these. I’ll probably end up building my own or getting a Terra Master, but if we were talking another 2-3 months I would be interested. Pricing will also bean issue as being excluded from the Kickstarter will have left a foul taste. I was really impressed with the detail in this video, and with the results – the hardware I think we all agreed appeared very good, the software appears to be making some good progress.
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Finally someone focuses on something that matters to me rather than their software “issues”.
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yeah great as fast as yo tube allows so same in 4K on my ig NAS
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Love seeing that the software is coming along, thanks for taking such early tests
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Great video!
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Glad to see Ugreen updating their NAS’s UI. But I can’t wait for the NASCompares’ Ugreen vs Qnap vs Synology video. IMO I’d rather pay the extra $20-30 and get a near-spec-equivalent Qnap NAS. Qnap UI and app store are solid and worth the few extra bones. I love Ugreen cables, chargers, and battery banks but them entering the NAS market is just weird. The NAS market is going to be tough for Ugreen because there’s already a NAS for pretty much every budget. My biggest question, if Ugreen fails and abandons their NAS systems, how easy is it to install TrueNAS and replace their OS?
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There was no hw acceleration active on the 8k file, could be a limitation of the chip itself.
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Plex is not as good as Emby… Why are you so into Plex?
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12th Gen T.T Intel T.T oh god
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Cries in Australian
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If they refuse to allow 3rd-party OSs on this hardware, that’s an absolute deal breaker. If I can’t install my own Unraid, TrueNAS, Ubuntu, Windows, etc. on it, it’s absolutely worthless to me.
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How would this performance compare with a native Plex app? Do you think performance would improve?
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UGreen NAS is on fire recently ????????
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Looks like each of the slowdowns was where you ran out of memory and perhaps used swap? Or am I missing something and there is a reason you are ignoring the 100% me,Roy utilization that matches the CPU “hangs” you called out?
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Great to see that the announced updates are coming in. Can’t wait for my system to arrive in June (hopefully).
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You mentioned that you were testing it stock with 8GB DDR5 RAM and no NVME SSDs installed for cache. The system utilization during the multiple 4K transcoding at showed the RAM maxed out and the 8K transcoding obliterated the CPU, but it would have been more conclusive determining a true CPU bottleneck if more RAM and NVME SSDs were installed. A PC will hang when it runs out of RAM so the CPU can write parts of the memory back to storage. Will you be testing with 16GB or 32GB RAM in dual channel and M.2 NVME SSDs for cache?
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Lets say my Avatar has built-in subtitles, will the plex client on my nVidia shield be able to access them if the 4k file is transcoded to 1080p? Will I have to export them before hand (.idx .srt…) to have them always available? The Ugreen 6 bay makes my legs weak at the knee. But only US and Germany in the Kickstarter… Bollocks to that!
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Since ugreen have been sending out what seems like finished products when will they officially start selling them?
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Bloody brilliant!
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Hi!
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I know the constant use of the word “Utilised” is intentional – to cater to American audiences’ distorted English. But it does grate!
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I’m interested in the 8 bay variant as I currently have a 4 bay synology and when that fills up I’m going to need more bays. Im hoping for something where I can still slowly upgrade the storage one drive at a time like the synology. Im wondering if the OS or an alternate one can support that since this seems a better value than getting a synology 8 bay.
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Looking at the KS page, it seems this is only shipping to USA & Germany, so can’t actually back it in the UK
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Phenomenal review. Being the first time considering buying a nas what is your opinion on buying this or something else instead?
I want to finally centralise my file system but it does become incredibly confusing.
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A hybrid raid option could make this nas a synology killer for home users.
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Does anyone know the idle power consumption of the just SSD version?
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the 40% early bird discount is what got me to back this product. I have a Ryzen 2700x from a prior system of mine that is mostly sitting unused. I would just need need a new a case and motherboard, preferably RAM as well, but being able to lock in $600 for a six-bay NAS is incredible.
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I want to see the review of the DXP8800 Plus please.
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With the photos backup from the phone, does it allow you to move the photos from your phone to the nas and then allow you to remove the photo from your phone without removing it from the nas ? I can’t recall if the terminology for this is a backup or a sync or something else.
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The move here is to put truenas scale on it and call it a day, probably makes a perfectly competent truenas box, and you get all of the features you could ever want, probably more performant too
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Your are not reviewing the 4800 but the 4800 Plus.
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33:30 38:11 These are not beta issues.
UGreen NASes were manufactured for a non-English market and did not successfully sell. Their kickstarter is a well-veiled fire sale; project -rewardees- backers beware.
Nice video ???? great YT channel. Thank you.
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5 core? 6 threads??? How, what, I’m so curious what is under the hood of that CPU
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6 Bay for 600 bucks is so tempting that I might just spring for it. This was a fantastic in depth review and I greatly appreciate you making it!
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I like this NAS, but compared to the Synology that uses a 12cm fan that is easily replaceable, the ugreen uses a rather custom fan that can be potentially hard to replace if it fails
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Any Statements/Info about a Container App and (K)VM? Why else have an i5 in the NAS
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Would there be any benefits/possibilities of running XPEnology bootloader on this platform (i5 gen12) and boot DSM 7 ?
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Question: Have you enable jumbo frames on your OS NIC settings? Thx
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Hi! Does anyone know if UGOS (and the NAS box) will support “surveillance cameras” – and if so, does it come with perpetual camera licenses and if yes on licenses, how many? Thanks much … love the NASCOMPARES channel! 🙂
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Just a shame it is listed as “Germany and USA only” for me. :/
I’d love the DXP 6800 Pro at that price point.
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Why does the spec sheet list that the 2 bay and 4 bay use 32gig EMMC OS drives? I won’t buy devices that use soldered EMMC storage.
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Why the hell they only send to USA and Germany ?!
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Fuck it. I just backed the 8 bay model. I bought my DS918+ for $547.99 in 2019, so hardware wise, the 8 bay is an absolute steal for $899. I will probably just throw TrueNAS Scale / Unraid on it anyway. Hopefully these issues you’ve had doing that are ironed out by the actual release.
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Will the lower end model with the Type C port instead of TB4 be able to connect directly to a PC in the future? Or will that only be something you can do on the Thunderbolt models?
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Thanks for this. Not sure how I missed the boat about that 40% discount but that alone has gotten me very interested in this, so it seems I have less than 24 hours to decide if I want to pull the trigger or not.
For that price with that hardware, I’m considering just getting the 8 bay and sitting on it a while until I can get good prices on drives and give them time to sort out the software etc. or reverse the decision about voiding the warranty if you install another OS. It’s completely unusable for me without Docker anyway, as I do everything with Docker Compose.
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How does the 2bay compare to the DS124 performance-wise?
I’m looking for a NAS for Plex at home. And both looks like contenders.
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Amazing review as usual!
Regarding mobile app photos backup, does it allow you to choose which folders on phone to backup? Or does it simply back up everything?
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This is amazing!
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If I was able to use unRAID sure. With their software is a very hard pass. I would rather buy a Qnap or Synology.
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Do these units support RAID?
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How does the mobile app work for multi user? For example, I want to backup my photos, but also allow my household members to do so as well from mobile app. If they are not admins, will they be seeing everything I’m seeing in the app as well?
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Design wise it looks clean, I would love to see it shit all over QNAP and SYNOLOGY. ????
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The Synology NAS is absolutely noiseless
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*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
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*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
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*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
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*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
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0 seconds ago
Just wanted to say “thank you” for all of your videos. They were very helpful in my latest NAS upgrade, which I documented and gave you a reference for: https://youtu.be/_hoyGx9zVxE?feature=shared
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Would love for them to reach out to you for consultation on their software – of course, with applicable consulting fees! – so they can make this in to a great competitor in the marketspace. Thanks for the rundown!!
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Thanks for the review always appreciated. Very disappointed by Ugreen policy to limit starter to Germany and the US. Why many people are getting test units for free outsides of those 2 countries, but was refused to subscribe
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Only in USA and Germany you can get 40% off (Screw them)
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Didn’t like most of the answers, and thought Hernan could have been more succinect in the “Nos”. Too many “wishy washy” answers that increased my fears, not reduced them. I was going to buy the DXP8800 Plus for $900, but will probably downgrade to the DXP2800 for $239 just to stick my toe in the water with their software and customer service experience. Will instead probably buy the Synology DiskStation DS1821+ since it’s on sale on some sites this week for $900. Safer bet for sure.
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Does anyone know if the ones sold during the kickstarter early bird pricing are prototype version or will they be the retail finished version? I emailed them but they don’t seem to want to respond.
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This UI looks almost 1:1 for Synology DSM. I’d love to get my hands on an OS package and compare it to a DSM update package to see if it is the same, or if they’ve simply tried to clone DSM’s look and feel for their OS. If it’s the former, and there’s no licensing agreement between UGreen and Synology, I imagine this product may be dead before arrival.
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by chance does anyone know if this kickstarter is going to be able to be delivered to the UK? I’ve seen contradicting info
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If you don’t like baseline features being in the app center, you’re going to hate the way Synology are going as they are moving exactly in that direction
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Is this NAS generally suitable for first time users? Or will it just be a major pain due to e.g. lack of configuration tutorials and generally the not fully developed OS? The early bird price is of course very compelling, but I am not really sure how much hardware is required for it to run smoothly.
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Thanks for this insanely in-depht review! I’m also planning to buy one of these NAS systems (probably the SSD only system).
Do you have any information on compatibility with MacOS Time Machine Backups?
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I love your review. Thank you!
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What is the pricing for the dxp4800 unit?
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They really need to be ok with people just wiping this and running unraid on it.
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You couldn’t find any way to sideload Plex for a prelim test…. I’m sure it’s running on some basic Linux distro and you can find Plex compatible for all of them.
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If they add a few as certain functionality and improve security and 3rd party support (PLEX and such). Also if they offer something similar to Synology SHR raid configuration I would definitely consider switching from Synology.
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Can you do a guide to HDDs? E.g there are currently several 22TB or 20TB HDDs that have basically the exact same specs on paper, using the same technology yet arte vastly differently priced.
E.g. the Toshiba MG10 is where I live consistently a lot cheaper than preatty much the exact same models from WD or Seagate. (320 USD vs 400USD)
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To be on the safe side, the hardware is absolutely top for the price, but I would install Unraid as software. I know that other operating systems are not supported out of the box, it will void the warranty (however they want to determine that when using a different systemdrive) and also needs a change in the bios. But Unraid should be able to run on it without any problems, right?
Could you maybe even test it? I’m sure some people would be interested. But if you can’t, for example for partnership reasons, that’s fine too.
Best regards! 😀
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A few questions, does it come with 3.5 to 2.5 inch adapters? Also do you have the 6 bay model? curious about the size of the PCIE x4 expansion slot, wondering if one can shove a GPU in there
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SMB Multichannel support?
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I’m seriously regretting my QNAP TS-464 purchase 16 month ago. It looks like Ugreen have done an initial good job. It looks a smart thing, probably the best looking box out of all of the competition if it’s on show. The SD slot, brilliant addition, I don’t regularly use SD cards, but sometimes I do get client video footage on SD cards, and it would be great to just dump straight to the NAS.
Finally, a NAS that has easy access for the RAM and NVME slots, the TS-464 isn’t too bad as you just pull the drive bays to get access, but my hands aren’t great and I struggled to get RAM and the NVMe’s into the slots; the access panel is great, I remember the days laptops had them and upgrading the RAM and drive was a 5 min job. It’s also great to see the OS being an actual removable drive, so if the drive fails, or you need more space for apps etc, you can upgrade it, big thumbs up there, it should increase the life span of the NAS, as I’m sure over the years the OS will get larger.
Onboard 10Gbe is a massive plus, but it needs to be true 10Gbe, 700-900mb/s transfers realistically, otherwise work on a solid 5Gbe the is consistently 500mb’s. I’ve added the 10Gbe NVMe addin card to the TS-464, in hindsight a waste of time and money due to PCIe lane limitations that I didn’t fully understand when I bought the NAS, the best transfer speeds I get is 270-500mb/s (more often than not the lower end of that range), the 2.5Gbe is also great too rather than 1Gbe. How I’ve got my networking set up is, all my containers use the 2.5Gbe port and 10Gbe is restricted to video editing PC interaction.
Software – 100% agree on the UI font, it’s awful, and akin to the 90s/early 2000s, it certainly isn’t on brand with Ugreen branding, on their website they use Poppins font, why wasn’t that used? A modern on brand font needs to be used to fit the overall look of the NAS. The transfer status definitely needs to be in window as well as in the main Tasks menu, QNAP and Synology both have a status icon on the window you started the transfer in, with a popout for all current tasks, including remotely started tasks. Custom folders for media definitely needs to be enabled. The OS definitely has a Synology feel about it, rather than QNAP, I think it’s wise for Ugreen to go for something in between, I’m use to QNAP’s QTS, I find Synology’s OS a little too simplistic, but something in the middle would be nice for the average user. For all the flaws in the software, the good thing is it is software and can be improved with each update, more important is the hardware is right, and I think overall they are offering a far better hardware package than anyone else.
Regardless of the current state and we know it’s not finished, if Ugreen really are serious about getting into the NAS game, this and future products really could shake up the turn key NAS market, I honestly think QNAP and Synology isn’t always the best value for money, and often their hardware choices on stunted their NAS’s.
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The ability to us TrueNAS or another opensource NAS OS is a deal breaker for me. I do like the hardware but the OS is just missing too much to day to day operation.
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0:27: ???? Exploring the beta version of UGreen NAS software with its features, improvements, and limitations.
3:59: ⚙️ User-friendly NAS software interface with familiar layout and intuitive controls.
7:56: ???? Overview of UGREEN NAS UGOS Software Beta features and controls.
11:38: ???? Efficient file management and performance testing capabilities on UGREEN NAS UGOS Software.
15:33: ???? Review of multimedia features including playing video files and viewing photos within the web browser.
19:57: ⚙️ AI models in the photo app are comprehensive and beneficial, despite being limited to one default directory.
23:45: ???? Importance of security measures in preventing ransomware attacks and unauthorized access.
28:03: ???? UGREEN NAS UGOS Software offers various support options, including remote access and offline access point.
32:12: ???? Evaluation of UGREEN NAS UGOS software beta version, including mobile application functionality.
36:05: ⚙️ Efficient photo browsing, sharing, and facial recognition on mobile application.
40:03: ⚙️ Review of UGREEN NAS software beta version highlights need for security enhancements and ongoing SMB performance optimization.
Timestamps by Tammy AI
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I really hope they change the font of the interface from Times New Roman ????
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I was actually about to buy my first Nas Synology ds224+ after I saw Ugreen Nas device . I changed my mind because it has better 2.5g and good cpu .
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After seeing this, I’ll definitely not use this OS. It would be really interesting to see how unraid or TrueNAS runs on these machines. Also a point would be power consumption on different OS, c states and stuff…
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This thing looks like an investment thats has the potential to grow with the demands of the average user thats looking for basic backup & storage features. For more sophisticated users this won’t do. Packed with this hardware this thing neds a docker ui and some hypervisor.
At least now you have a way to generate more content as udates for this OS hit the device.
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I am going to make the purchase based on the hardware specs and Price. Will use as a backup to the back until the software matures
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I’m really glad I watched this because I was falling for the hype and I’ve just saved myself a load of money.
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You have now done 5 videos on this Chinese spyware/vaporware/malware product …..give it up until its released. I don’t trust Ugreen with either the way they have launched this or the security of the product against CCP interference. All they have done with Kickstarter is make themselves look dodgy as F*ck….they look like they are hiding things …. then we can talk about how they wheeled out their employees to shrill for them on YouTube …..
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11:02 that’s maybe on purpose to catch vibrations?
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So many CPU power and RAM only for sharing files and Photo manager?? No VM Manager or Docker is only disappointing.
Yes, its a beta, but if you want play in a big market you must bring more as a really nice phone app.
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Oh god
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???? Plus, since it’s not finished / could have bugs, you don’t want people calling “UHG! OS”
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Thank you, Robbie ????.
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I think they will offer Plex and Emby, BUT let’s stick to the current reality where these doesn’t exist. Do you think it would be possible to install and run Plex server through the console shell ?
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+Like just for saying 4 times 4 and not this stoopit “ex” fad that seems to have taken over most tech channels.
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Why o why does it seem that all chinese apps use Times as default font. It makes every UX look cheap and dated.
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I have never had a NAS before, so I am thinking about making this 6bay pro my first. Therefore, I really appreciate these detailed videos. Thank you.
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Thanks for showing how hard it is to install another OS on it…that was pretty extreme????
37-53W seems like a lot of power for a NAS…and this isn’t even the 1235u 6 bay I’d get ????
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When I look at this as a whole I see an unfinished copy of DSM. Except DSM has had 15 years of refinement and hardening. If they don’t get SSH enablement, 2FA, immutable snapshots, and a useful security scanner sorted I can almost guarantee they will be hit with a malware attack shortly after release. I had very high hopes for this device, even gave them my five bucks, but I’m becoming less sure as time goes on.
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The font type is not consistent in the interface, times new Roman is very dated. The menus do look like my dated DS214, and my old Asustor AS-202TE – now you may understand why I’m looking for a new NAS. The hardware is a real turn on, but the software does seem unfinished, but remember when I bought my Asustor they had only just entered the market, it was a leap of faith, and at times it showed, iSCSI on Synology was reliable, the same on Asustor, initially, was not. Ah, as I’m watching inconsistent fonts was just mentioned, thanks.
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Maybe I missed it, but I didn’t see anything on the use of containers. Without virtualization and containers, to run servers and keep them separate and secure, I would give it a hard no. Not that I don’t think Qnap Container Station doesn’t need work too.
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It looks like a Synology DSM poor ripoff.
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Lack of immutable snapshots is a dealbreaker for me. It’s too bad we don’t know whether they’re going to add it because I won’t buy one on the kickstarter if I don’t know if that feature is going to be there at release. It’s really your final backstop against crypto attacks. If I have to choose between a Synology with an old processor and a 12th gen i5 without immutable snapshots, I’ll take the Synology every time
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Is it real, the campaign is only for US and Germany? What about other EU countries? ???? Do they really want to sell this?
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Anyone other Americans here that think UGOS is too close to “uggos”?
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I like Synology software – with a bit of luck this UGREEN NAS will finally force Synology to put some decent hardware in their next “plus” generation – much better CPU, integrated GPU, 10GbE, more RAM – and also move away from their lock-in on RAM modules and HDD on their higher end gear. If not, as the software evolves, I might just have to make the move.
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Looks great, but UGREEN should stick with their stuff which are good. A Nas is a very complicated product to execute properly. I bought a second hand NAS from QNAP, and this thing is old; and still recieves some updates now and then. I do not see this happening with UGREEN. The cooling, i see no proper vents on the front. So it looks like it will suffocate a bit in warmer weather. Also, a little critisism; the splitscreen video for showing closeups is not really an addition, the right side image is a tad soft and less contrasty. The audio/video lag between the two shots is distracting more than it is worth your time editing this in. Your main camera captures it all just fine in my opinion.
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Can these NAS drives be used for storage and play of 4k UHD Blu-ray Discs? Would I need additional hardware to stream it over my home network through the newest Apple TV? I am quadriplegic and can’t change discs without help so this device could be very helpful and freeing for me. Thanks for reading.
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Does it support truenas?
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This misses the big one ….would you trust a Mainland Chinese company with being the center of your network? …Why do you think they only want their own OS ??? What else is in there????
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Will this get Docker and Plex? It looks like a really attractive option but my main uses would be just for Plex and maybe a minecraft server.
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I don’t think we really need yet another NAS OS, especially not a Chinese made one. So can you run Unraid or even better TrueNAS on these UGREEN boxes?
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watched the whole length of this review, thanks! … they need to sort the software issues out quick and at least with a video/streaming app too
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Thank you for your review. Is it possible to connect another computer directly to this nas via cable to open the disks?
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Thank you for your review. Is it possible to connect another computer directly to this nas via cable to open the disks?
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As someone completely new to this space I had a question. The transfer speeds that you showed over 10gbe was slow and again sorry for my incompetence when asking this but, thats transfer stuff over the network so wireless right? I have a mac studio that has a 10gb ethernet port could I plug the ethernet cable directly from my mac to the NAS and receive much fast speeds?
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As someone completely new to this space I had a question. The transfer speeds that you showed over 10gbe was slow and again sorry for my incompetence when asking this but, thats transfer stuff over the network so wireless right? I have a mac studio that has a 10gb ethernet port could I plug the ethernet cable directly from my mac to the NAS and receive much fast speeds?
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Waited so long for you review! Huge fan of yours since I am new to this whole NAS topic and your videos are really helpful!
Is it in general possible to use this NAS (or any other) for hoarding data, especially videos etc and use a Mini PC as the Plex server that accesses the videos from the NAS?
My use case would be mostly for storing digital documents, photos and videos. Since they currently don’t seem to have a Plex app, I wonder if above solution would be possible.
I am currently cheering for this device due to the comparably great hardware/€…
Would rather use synology but cannot believe what kind of hardware they are selling compared to others
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Waited so long for you review! Huge fan of yours since I am new to this whole NAS topic and your videos are really helpful!
Is it in general possible to use this NAS (or any other) for hoarding data, especially videos etc and use a Mini PC as the Plex server that accesses the videos from the NAS?
My use case would be mostly for storing digital documents, photos and videos. Since they currently don’t seem to have a Plex app, I wonder if above solution would be possible.
I am currently cheering for this device due to the comparably great hardware/€…
Would rather use synology but cannot believe what kind of hardware they are selling compared to others
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If the only thing that we miss out on is the warranty but we still have the option to install 3rd party OS options. then I think that’s acceptable. worst case use it stock until the warranty expires then upgrade to a supported 3rd party OS (or sooner if you don’t care about the warranty)
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*Please note that The UGREEN NASync Series Kickstarter campaign currently only supports shipping to addresses in the United States and Germany.
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I hope we can get a stable version of TrueNAS Scale to run into this until the UGOS get better.
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Too bad there’s no AMD version. I boycott Intel processors.
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I’ve been saying for a while that I don’t understand why this processor hasn’t been more popular with these kind of devices. The 5 core 1P+4E benchmarks pretty close to the N100 overall, but it has a bunch more PCIe lanes.
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That mobile app is such a mess. Too many taps to see a photo
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Idle at 60w, it’s crazy! My old 12700k build with proxmox and a few powertop tuning idle at around 30w
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What are the dimensions of the case? Will the 6-bay and the 8-bay model be the same height?
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Looks good I am considering; however …… they should have concentrated on the hardware and put something like TrusNAS on, or allow you to choose an OS when purchasing. Companies shouldn’t keep trying to reinvent systems. Would have been relased quicker and less expensive without their custom software. I would be happy with Ubuntu server with ZFS. But would be overkill, so I should stick to repurposing old hardware I suppose.
I worry about the Drobo situation if they kill this project. Wouldn’t be great running out of date NAS software.
The hardware looks great and mature.
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Thx4ur hard worx! I will get my hands on 6bay variant as an update for my Qnap TS-452-D2-8G only as a secure datavault (raid5, snapshots and backup). So the kickstarter prize triggers me and i love to see further updates of ur intel.
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Great review. I’ll pass now and pick up a QNAP instead since I need Plex support sooner than later and there is no timeline on that, let alone everything else to do with its software. Thank you again!
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Thanks for the great in-depth review <3 I have a DS918+ and am considering to get a 6 or 8 bay solution. UGREEN is also fairly intriguing from a pure pricepoint pov (with the 40% KS discount). I don't seem to find any good alternative around a similar pricepoint these days, any thoughts from a pure $$$ pov?
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Would you buy it to run unraid? I’m looking to replace my aging home built nas.
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What is the direction of the fan in relation to the filter, from front to back or from back to front.
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no ECC support no ZFS?
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so are UGREEN happy for you to take it all apart?… I can only imagine their faces as they watch this…
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The software looks a lot like DSM. We cant tell from this video (for sure, the deep dive will show more) but the visuals of the interface looks like DSM, so much in fact … maybe a bit copy/paste.
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I don’t like external PSU, I don’t mind the NAS itself a bit bigger.
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I feel like a n00b asking this, but is your video of the interface accelerated at all? I have a pretty beefy QNAP and it in no way responds that quickly.
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Commenting before watching: I’m really excited to see Ugreen break in to this space and see what they can bring to the table! I’ve been enjoying their designs in the charger and adapter sector. While I don’t yet see them as a name that’s synonymous with guaranteed quality and the highest standards, they do seem to be pushing competition in value delivered. I think that’s very exciting for us laymen!
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totally agree with you on the sd card slots, it always seemed weird to me how many off the shelf nases don’t have one when they seem to mostly advertise to photographers and other content creators who are mostly moving data from sd cards anyway.
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Can you swap the fan to something like a noctua?
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Yeah, I”m gonna stick with my Asustor.
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way too expensive
if you’re gonna put only 4 drives and an underpowered cpu in the machine just buy a 10 year old secondhand computer.
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I like to see new players entering the market. I feel like Symbology has become lazy in recent years and needs a kick up the bum (Low ram, 1GB ports, etc).
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Awesome review! Many thanks! ????Looking forward to the TrueNAS/Proxmox UGREEN video ????
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60W idle power consumption is a no go. This would cost 160€ in energy per year in germany. No wonder noone else is talking about the power consumption. If it stays like that i am out.
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At least it isn’t storaxa
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Biggest issue for me is it is a custom Linux kernel. From a Chinese company ????
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Wait they put drmos vrm on that thing ????
Hardware looks nice ,just software still need some work to become a turkey nas product
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The thing is, I don’t mind beta products for many uses, but my storage systems need to be solid. My current 3-drive NAS has been running for over 10 years.
I can’t see trusting an incomplete, crowdfunded solution. And, face it, the main reason for crowd funding is when the company doesn’t have the resources to complete the device without getting money up front. My conclusion is that either Ugreen really doesn’t have many resources or they are using crowd funding as a method of marketing.
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Let’s see if this “turkey solution” with their super confident OS works out of the box or not
Yep very confident on OS and restricted plus not very confident and raise as crowds funding … Odd
If it works really great then with the strict OS limitation might still be considerable
If it needs tons of user manual work to make it work and they are still playing stupid OS restriction policy to Dodge support ticket then sorry, skip
Thank you for reviewing this ????
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Ughhh….getting closer to having real ECC memory but still not there. ODECC is not for data retention. When are these manufacturers going to learn a NAS is for long term storage for so many. Would have bought into the kickstarter for the flash version if it supported true ECC memory. Would already have the Asustor flash version if it supported ECC memory.
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Is there a regular UEFI/BIOS that would allow to use an alternative NAS OS such as UnRAID, FreeNAS in conjunction with the USB port?
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Will they allow you to buy 2 units with ONE $5 deposit?
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I hear seagulls. More than the device. Hahaha
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Excellent video.i really like your videos. So what is ur suggestion..do the diy like i9 erying PROJECT or buy the ugreen nas 6 bay and wait for them to do some miracle to software or allow 3rd party O.S?
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im just about ready to transition from a 4 bay to an 8 bay so I think im going to snag the 8 bay for the discount and sit on it while things get ironed out. The price for that hardware is just too good that that price imo. Great review!
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That you have to disassemble the whole thing to get to the drive where the OS is installed is a big NOGO
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Already been burned by a Kickstarter NAS crowd funding, I lost a large sum of cash, be careful.
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I still don’t understand why UGreen needs to crowdfund this product…
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When you backup photos can you make it delete the photos on your phone once those are uploaded?
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Nice hardware specs, but now a total failure unless you live in the US or Germany. I was very excited initially, I was ready to order on the kickstarter, I need a new NAS now, but then found out if you now don’t live in those places then you have no idea when it will come to other regions. The RRP is not in the least competitive so unless you have loads of spare Dosh and don’t care about cost, you will choose a different vendor – Ugreen have no pedigree with NAS devices, they have no track record with NAS systems. I have tons of Ugeen devices, love them, but this NAS release is totally daft and a massive turn off. I will get the Terramaster instead, the 424 has good hardware, a sensible price, and a good pedigree, and if don’t like TOS I can replace with TrueNAS or Unraid, or Proxmox. I feel quite let down, especially as the restriction to US and Germany only appeared later.
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Thank you for the video.
I really like this product, and for me, a 40% discount to essentially be a public beta tester with such good hardware seems reasonable. I think we have to consider the price difference between the Kickstarter campaign and the recommended retail price (RRP). It’s unfinished, the OS still needs some work, but I think that makes the 40% price discount reasonable.
I mean, if we compare this to other NAS devices at the same price segment, we have to overpay for the software on those (bundled with really weak hardware). Although I still think (and I think I mention this all the time) that most of the software options other brands offer are still much worse than 90% of the open-source counterparts, but it is what it is. Most people like it for some reason. Although in my humble opinion, Synology is kind of the Apple of the NAS world. Until you show people that there are much better solutions, they are fine with something mediocre. Like… a usable Docker UI on any one of the NAS OSes?… Anyone?… They should just stop wasting development time on creating limited, useless “apps.” They are in the F league compared to the mature open-source solutions like Portainer, Yacht, heck even DockGE, which is like 4 months old with only a single main developer.
The only thing I really dislike in the Ugreen NAS lineup is the price difference between the 6 and 8-bay models. A 50% price increase for just +2 disk bays? For that $300 price difference, I can pick up a 6-bay USB DAS (for example from Terramaster) and double the number of my bays.
I have two questions, if you have some time. Does the fan in this model have a regular 3 or 4-pin fan connector, or is it something proprietary (like TerraMaster’s mini connector)? Just because with a 5-year life expectancy, it would be cool to be able to swap out the fan for something else in case it has any problems (like wearing out the bearings and starting to be louder).
Also, since you have experience with the TerraMaster F4-424 (Pro), which is probably the only comparable product to Ugreen’s 4-bay models at the moment (hardware-wise), and both have one large fan at the end, is there any meaningful difference regarding noise levels between the two? I don’t need exact measurements; I am just curious if you have any opinion on this topic.
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But, can it run Crysis? (AKA TrueNas)
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I was pretty interested but after I watched a Q&A video where they mentioned if you install any other OS they’d void the warranty… Nah. Currently considering a DIY NAS…
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0:12: ⚙️ Overview of the UGREEN NASync DXP4800 NAS crowdfunding campaign and hardware specifications.
5:17: ???? Unique design with lockable bays, USB ports, and bold text sets the UGREEN NASync DXP4800 apart.
10:10: ???? Issues with tray sturdiness in NASync DXP4800 system despite overall sturdy build and ventilation.
14:59: ⚙️ Overview of design and connectivity features of UGREEN NASync DXP4800 NAS.
19:43: ???? Exploring the internal components of a NAS device, including the motherboard, CPU, and SSD.
24:20: ???? Review of UGREEN NASync DXP4800 software features and client application for local network access.
28:32: ⚙️ User-friendly folder creation and management with comprehensive options, lacking advanced security features.
33:03: ????️ Exploration of geolocation data and AI photo recognition features in NASync DXP4800 NAS.
37:59: ???? Beta features include LED scheduling, language issues, and occasional Chinese notifications.
42:04: ???? Enhancements in system configuration backup and network settings reset needed for UGREEN NASync DXP4800 NAS.
47:21: ⚡ Comparison of data transfer speeds between two NVMe SSDs in UGREEN NASync DXP4800 NAS.
51:33: ???? Detailed overview of the network interface, hardware information, and app management on UGREEN NASync DXP4800.
55:45: ⚙️ Evaluation of UGREEN NASync DXP4800 prototype software and build quality.
Timestamps by Tammy AI
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Can we get the measurements of the retail box it ships in?
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Not open to UK buyers!
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Too many variables and in beta to purchase or kick-start
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Just FYI, you used 10Gbe but kept the MTU at 1500. You should test with jumbo frames (9000 MTU).
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This looks pretty great for a first gen product not going to lie.
As long as they keep pushing good updates to the operating system, things should shape up to be a really great competitor. If they keep the price affordable people will 100% go UGREEN
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First of all, thank you for the detailed test of the hardware and software. I think you are the only yt who does such a great and detailed test, that’s why you got my subscription. I have been waiting impatiently for this video review. As I understand it, the hardware is great and the software is still in beta. Now I don’t know whether I should buy the 4800 plus or 6800 pro or the 480t plus. I want to use the Nas as a Plex Media Server, Portainer, VM, backup of my Apple devices. This should be my 1st Nas with which I don’t want to have any trouble for years. So I trust your suggestions and advice. Would appreciate some advice from you and thanks for the great work ????????????????????????
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All these new devices coming out will force sonology to innovate on the hardware side of things and stop being so particular with low end hardware. Maybe even lower their prices.
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I hope the final product will allow me to use ZFS instead of Btrfs.
Otherwise I could always disable the watchdog, enable UEFI boot and boot unRAID from a USB stick, I guess… ????
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I’m thinking of using the 2 nvme 4+4=8tb with docker and lancache with one of the 10gb nic. Then make a raid with the hard drive for my network share drive using the other 10gb nic.
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That’s a great review and the NAS is very very promissing. Finally seems like some competition for Synology and QNAP. May I ask if it would be possible to do a PLEX review with this device? I’m very curious to see how it performs. Thanks a lot and keep up the great work!
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Great fair review – shame its not available in the UK – Germany and US only. Im sure they will learn and go with third party OS surely.
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Not buying something that might be some day. I’ll check it out when its really for sale.
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Storaxa a ruined me on cheap Chinese hardware. Will not back another. Ever.
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That power consumption would absolutely kill my buying intentions if it stays that way.
Would love to see its idle power with Unraid and powertop.
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Do you know, if on the 6 bay and 8 bay Versions, the Thunderbolt on the front is to connect to the Computer direkt, so the NAS
can be used as a Storage pool, or is the thunderbolt port in front only for a external hard drive to connect?
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Great Review. What’s really a bummer is the idle power consumption of about 55w with 4 drives. That’s about 35w for the nas alone, which sums up to 300kwh a year. In Germany this alone costs 100€ on the energy bill for the nas alone.
Existing products like QNAP TS-464 needs about half of that in idle.
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I will have a hard time forgiving Ugreen for limiting launch (and discounts) to 2 countries. Just my POV.
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This is only available to the USA and Germany right?
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My 6 year old Synology DS1618+, populated with 6 Iron Wolf Pro 7200rpm drives, gets 733 MB/s write and 1026 MB/s read over a 10 gigabit network.
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Which way does the air travel through the system? Is it from rear to front or vice versa? The reason I ask is I suspect that I would assume that the air is coming in from the font and is blown out the back at which point the filter in the back is of no use.
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Hardware is awesome, but the software seems to need some time to mature. Voiding the warranty if you install an alternative OS is a bit disappointing.
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Man the UI looks very similar to Synology.
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For the SSD model review, I think the following would make your review stand out from the rest. Can you test RAM with speeds above 4800? Does it support XMP? Can it do 48GB sticks? What happens when you use 990 EVOs that only use 2 lanes of Gen 4, will all of them run at Gen 4 for speeds then? How well does thunderbolt 4 behave on Unraid. Just some points I think people would like to know, keep up the great work!
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1st. Thanks Robbie for this review!
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@NASCompares Ugreen mentions support of 2 x 4TB nvme drives in the specs. Do you think 8TB will be also supported ? I’m asking as if I purchase this (the DXP2800 model, I mean), I’ll probably start with two 8TB HDDs, but when the nvme prices go down at some moment I’d probably opt to switch to nvme’s if that would be possible. And since we’re on the matter – any recommendations of a fast and reliable but silent 8-12TB HDD ? I’m planning to run this in my living room :-).
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Thunderbolt connection for host use only… What does this mean? I don’t understand the computer jargon. You can’t use thunderbolt to connect this NAS to a Mac or PC, as is normal with Qnap?
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Does it use MDADM for the array setup?
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Is UGOS a proprietary OS? What license does it have? Why don’t post some details on their site? Usually these embedded operating systems are based on a BSD like NetBSD.
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Losing HW warranty with using 3rd party OS is a pretty big letdown
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Allowing 3rd party OS installs by not voiding the hardware warranty will massively drive their sales up, especially if their UGOS is seriously lacking in features and buggy which it will almost certainly be at launch!
It’s a mute point anyway if I can’t get one in the UK ????
Looks like they’re driving a massive proportion of future customers to their more well established competitors by making 2 silly choices, well done UGreen ????????
Look at this video if you want a better look at the OS https://youtu.be/205rlkyK_QE?si=K7pV9st1PLdhTXAI
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OK – I ponied up $5 for the kickstarter and would like the 2-bay N100 NAS for $239. How/when can I expect to get one?
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I like the way UGREEN is handling this development. It demonstrates a very mature and transparent way of presenting a new product to the public. I hope they keep it up and focus on releasing a well polished and well worked product.
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no hardware warranty on 3rd party OS? thank you I finished watching at 14:00 😉
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I’ve been following this since they were first announced, as its the only new product that actually had the brand and pockets to get it of the ground… I went to throw my money at them, so I was a bit shocked to find only open to US and DE at the moment :shrug:
Can understand their position on 3rd party OS… if they allow it, great.. but you do so at your own risk, can’t expect them to provide support for software they have no influence over.
The one question I do have, are they seperating processes, running them under isolated restricted users?
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Trust me Robbie Guarantee
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I was 99% into it after this video I am now at 1% into it. Half of the questions were vague, the other half he answered ” we don’t have the answer because it’s not ready yet”.
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I didn’t quite get if you can still install your own OS if you don’t care about the warranty?
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This is a no-buy unless they can confirm Plex support. Hopefully UGreen gets their messaging on this in order.
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Came back to the comments to check on yesterday’s “thread” about the possibility of a third party OS install, but now the original comment and replies are gone. Don’t delete your comments, guys. Very unhelpful. 😀
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Thanks for the clarification! Yes, the handle is on purpose to be easy to be remembered since I lost my previous handle (Firefox) on most services when the browser came out. ????
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No 3rd party OS support? Not interested, sorry. You can say you won’t support the software without voiding my hardware warranty. Bad decision uGreen
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Only Germany in Europe, no comments… Ok, if i can’t buy at kickstarter, and i must wait for a regular store and price in Spain… I will buy asustor or qnap instead
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UGreen should have launched globally not just keeping only 2 countries
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What will be the pricing for 6 bay
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Will it be available in India
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The 5$ thing is to gauge actual interest. If they make it free, many people would sign up that don’t actually want to buy it.
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Thank you for passing on our questions. Kudos! IMHO it’s a bit of an exaggeration to say that users will lose the warranty when they replace the OS. I hope it was just a mistake. Hardware sometimes breaks no matter the software. He clearly stated it’s actually a support issue, which is fine. I don’t expect UGREEN to support their product with an untested, third-party OS. I don’t need the support. However, I do need hardware warranty if anything breaks, so hopefully this was just a misunderstanding ????
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200 engineers and developers for a NAS? You need a new product manager. No offense, but we release something infinitely more complicated in scale with 10 engineers for a new product. Maybe just develop and sell the hardware, then you wouldn’t need more than 2-3. Actually, you could spec it out in China and they will send you everything you need. Use money saved for QA. You’re welcome. Need to stop with making software you know nothing about.
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Thanks for making this video and forwarding our (and mine!) questions. So no shipping outside the US and Germany (at least for the foreseeable future) which rules it out for me (Netherlands). And I get their stance on other OS support but I’m not really looking forward being a guinea pig for a new NAS OS.
To bad, the little/compact 2/4-bay N100 system looked pretty compelling in combination with Unraid. But I’m seeing some disappointing stuff about the N100 anyway (pretty poor power usage and cpu related limitations)
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I wonder how can people hate this
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0:11: ⚡ UGREEN’s established reputation sets them apart in the crowded crowdfunding market for NAS solutions.
3:55: ???? Discussion with UGREEN representative on NASync NAS Storage Solution and project backing considerations.
7:36: ???? Availability of SKS models post crowdfunding period and transition to regular sales channels.
11:47: ???? Innovative NAS storage solution with new hardware and software for enhanced flexibility.
15:14: ⚙️ UGREEN prioritizes quality control in test environments before global launch.
19:08: ⏳ Progress update on certification process for NASync NAS Storage Solution.
22:44: ⚙️ Discussion on prototype issues and updates for the new NAS storage solution.
26:31: ???? Discussion on power consumption fluctuation in developing NASync NAS storage system.
30:17: ⏳ Update on development progress for upcoming NAS products and explanation for release delay.
34:24: ???? UGREEN NASync NAS storage solution updates and upcoming features discussed.
38:25: ???? Discussion on supported protocols for NAS storage solution and limitations.
Timestamps by Tammy AI
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want native wireguard vpn
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want native wireguard vpn
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want native wireguard vpn
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want native wireguard vpn
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Thank you for the Interview! Good questions asked, some answers predictable, but a few answers where really interesting! As in the comments alteady mentioned, tailscale/zerotier support and my question about the native mac os integration with virtual on demand files would be nice on top. One thing was a bit unclear to me. Full phone backups. Are iPhones also meant by this feature?
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so if not Germany and USA, does this mean no great deals….
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Ugreen launched their NAS systems in the Chinese market since 2022, they are technically not new to it.
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I am loathe to back anything but 3d files on kickstarter largely due to the issues you raised on the crowd funding episode. This campaign might just change my mind.
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Fair chance buddy didn’t know what ‘leccy is.
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Disappointed regarding the lack of third party OS’s. Always a way to bypass operating systems depending on third party support.
Great video though, this is the content I like.
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The number 1 question I have seen everywhere is about native Plex support. It wasn’t brought up and it seems it will not be available. I wont be purchasing if that is the case.
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Does UGOS support HMB, so that one can go for more energy efficient (and cheaper) DRAM-less SSDs for the DXP480T?
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Native Plex support is the only question most of us have.
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Great content as always. Thanks for providing all this info!
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I don’t like this dude… Dodged a shit load of questions. He could have given approximate answers. Ballpark power consumption in line with competition you know stuff like that.
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What is a pledgebox option?
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Wow exclusively price for the reachest part of world? Do I understand correctly? I feel upset hearing such info.
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Warranty voided if you use your own OS? I’ve lost interest. I am so happy for this video.
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I do like the design of the devices but my next nas is a rack mount. Also that tray at 16:32 isn’t new, its a lift from the cooler master case which has a ‘half x’ case that looks like a cube, same tray almost exactly.
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I don’t buy products from crowdfunding until its in stock on amazon or where ever.
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Native tailscale/zerotier support?
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Hi Robbie, thanks! Your guest was very credible – few people are willing to publicly say “I don’t know.” The 8 bay is a good fit for me, particularly as I prefer btrfs. Zfs is fast but lacks immutable snapshots and requires a lot of ram. I’ve been a Synology user forever, but their hardware/ports are so obsolete that it is hard to justify. I put down my $5 placeholder and we’ll see if it still looks this good when the kickstarter launches.
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TLDR: Not sure , in future, to develop , break warranty if third party OS
Ok let’s go to another brand instead ????
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First of all, and in contrast to others, I want to thank you for this interview. Although these answers are mostly irrelevant to me as I am mainly interested only in the hardware, I am glad that you conducted this interview. Please don’t forget, there is a really loud minority that is always mad or sad, and for them, everything is just bad. 🙂
Looking at the comments, I’m a bit confused. It seems like both power users, who want to know every detail, and people with less experience in hardware, also want to know everything. As a developer (who usually dislikes PR talk), I’m really glad they haven’t committed to most things yet. I understand how hardware and software development works and the reasoning behind not providing concrete numbers at this stage. But I don’t really understand why people are so keen to know everything RIGHT NOW, especially when the Kickstarter campaign hasn’t even started yet…
To be honest, I don’t even understand why people ask about numbers like power consumption. Like, come on guys… Just throw in two SSDs or four 22TB enterprise-grade drives into any NAS and check the power consumption difference between the two scenarios… I bet you gonna be surprised. Even if they provide a figure, it means nothing because it will depend on the actual use-case.
It would be cool to know the actual PCIe lane structure beforehand, but once again, does it really matter? One lane of PCIe 3.0 provides 800MB/s, which almost saturates a 10GbE connection alone. As long as it’s not crippled by some kind of PLX chip, it should be fine even with one lane. Just use decent quality SSDs that can saturate that lane. In my experience, most people don’t even use anything that really benefits from an SSD in their systems anyways…
Based on the comments, it looks like most people simply want the most powerful system for half the actual price, just to be able to say that they own it, without considering any actual real-world use cases for them…
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He dodged the question about the power draw….. HE CAN provide a general power envelope now, even if its is not exact – because it can never be “100% sure” as he says…. The components are known. He is not saying anything because the software is probably too raw not power tuned and since they are locking the platform to their own OS – this is why it is a problem for him to say anything. I would expect 65-25 for the 4 bay celeron model. i5 6 bay – could be as high as 80-40, no less….
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To be fair from the screenshots the u green os looks promising for a new os hopefully they back it up with there own apps like download station video station.
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Was about to pay the $5 deposit…… and then I heard that cannot install TrueNAS….. what a shame…. great HW NEEDS software freedom. Synology’s HW is sheit, so they pulled off a good SW and it’s market segment is SMB. UGREEN? Come on….. you have great HW – why limit your consumers? Double u, heich, huai???? WHY????
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Can you speak to the hardware specs vs cost of these models?
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I have really been waiting impatiently for this video. So your questions were justified and clearly presented. Unfortunately, the Ugreen spokesperson did not explain clearly and did not sell the product well. He just sipped his coffee and threw out a few unclear phrases and didn’t really respond to the questions. So I’m a bit disappointed and I’m really thinking about turning my back on well-known manufacturers. @nascompares I would like to wait for your hardware and software test. Thanks for the video anyway
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Am signed up for the UGREEN NAS Kickstarter, based on the hardware specs as detailed on their website. I had never heard this chap speaking before but get the strong impression he talks a lot while saying little to nothing of substance, which naturally repels customers.
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Seriously considering the flash storage product. Looking forward to all your content on this. Thanks in advance.
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Nice interview but imo too accepting on a lot of questions… i think you should push more on some questions, e.g. power consumption. Instead of a no-answer and marketing talk you should have pushed for a ball park or range of current testing observations etc. Now most questions are answered with “under development, things are changing, we can’t say for certain”… not much new information for the duration of the vid + quality of Qs
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Too bad they didn’t ask about native Plex support (I DONT WANT TO USE DOCKER)
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Wonder if 2.5 trays will be available
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I can’t stand him talking, he’s so annoying.
I don’t know if it’s because of the terrible quality of his microphone or the irritating PR words in his nomenclature.
You would also think someone in his position would know how to speak properly to MEDIA without so much “ya know?”, “umm”, “uhhh”, “so”, “again”, “so again” etc
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Why does ugreen need crowd funding?
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Okay, watched the video in full;
I do have a couple of red flags;
Using K1ckstarter as a marketing tool? Sorry but IMHO you must be kidding.
You expose consumers to the world of crowdfunding? Unnecessary risks, in my view.
Only to US & Germany? Their arguments are flimsy at best. Sorry.
The ETSI EN 303 645 is just a BASELINE security requirement for (consumer-based) IOT, that is a minimum and is a basic provision, to get STARTED with some level of security, but is by far from being enough. GDPR is just a measure to protect against capturing and abusing user-data by the manufacturer and making sure that is stored safely.
In short: there is still a lot of things (including security!) which are still in development, not everything is ensured. Not even at launch as I understand it.
Using a relay-system to register/activate remote access to your product is a not a really good idea; when uGreen ceases to support the system, you can no longer register/activate remote access?
I do realise some of the above might be too negative, but it is a consumer-product, to which there should be zero risks to the user, when purchasing it, when using it, when enabling remote access. And that is not fully the case, as it stands. As far as I understand it correctly.
So, I’m still quite a bit on the fence of this product & company, in that respect…
Fingers crossed I will be proving wrong and it will become a wunderful product in the end …
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Thanks for the content, and I’m glad I did not back it. Now rooting for Aoostar.
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I’m still watching but regarding the question of being able to install Unraid or TrueNAS, a better question would have been is it possible regardless of whether Ugreen supports it or not? We already know that Ugreen doesn’t officially support anything other than UGOS. So far, about 17 minutes in and not really learning anything I didn’t already know. Seems like a lot of marketing speak.
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Any rumors on new QNAP and Synology NAS models?
How long we need to wait.
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He says “you know” a lot…
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I am waiting patiently for the release. The hardware looks better than Synology NAS of the same size.
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I get that it’s basically an industry standard to use eMMC, but with how cheap NAND controllers are, it bothers me that they’re still in use. ????
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Oh good. I’m glad you’re covering this. I’m signed up on Kickstarter.
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هل يمكنني استعماله خارج الولايات المتحدة الأمريكية
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Completely agree with you on questioning the validity of the software, especially on Day One. I am a software program manager by trade… in my experience, most HW companies consider SW as an afterthought, which is a shame. I like many of the NASync components (i5 12th gen, 10 Gb connection, Thunderbolt connection) but without the 40% discount, going the DIY route may be a better (more flexible) choice.
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Any word on Plex support?
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Got a new question for you. What business is Ugreen in with this NAS? It is in the business of selling hardware? if so then they should have no issues with people putting whatever software they like on it, Are they in the business of software (e.g. the don’t want people to put their own NAS software on it)? Something else?
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Realtalk: is ODECC sufficient ?
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I am so ready for this!!
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Plex compatibility is the big question I have, this will determine whether or not I buy it. I’d also like to know if a RAID 5 storage pool can be expanded as you go or if the initial setup is what you’re settled with. Thank you!
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Maybe ask them why we in the UK can’t buy it on kickstarter, says it only ships to USA and Germany. I am actively looking for a NAS and was interested in the 8 bay thinking at kickstarted price it gave me future proofing to add more drives. But it says it only ships to USA and Germany. Please get Ugreen to answer this problem.
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Hi, here are some questions: Is SMB / NFS Supported from day one? Are the drives going to standby, when they are not used? Can I power down the Nas completely over night and power it on over day? (to save electricity) How long is the OS getting updates?
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Hey guys love this video, great to see a new NAS, went to buy one, maybe you would like to ask UGREEN why no shipping via kickstarter to United Kingdom
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Details on the apps for their NAS OS. When this lands next month, whether the apps are theirs or from someone else, there should be enough info for someone to know best practices require these (here are some apps that do xyz), know what it does and how they can use it, and eventually a ranking system of likes – and compared to similar apps in their ecosystem.
If this is aimed at the storage needs of the home network, we need to also provide native guidance.
A Ugreen road map to successful users is a road map to more informed users and greater sales.
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Will it run Plex on it? ????
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When is the video dropping?
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Is this box supports ZFS?
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Is the OS going to be Open Source / Community driven?
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No thanks on crowd funding. Ive learnt my lesson the hard way.
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what is the power consumption Idle/active
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can you put any os on the internal mmc ?
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how many ram slots available?
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Will it be possible to use those models with thunderbolt ports simply as DAS? Some qnaps can do that.
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Can we use ssd with heatsink,like samsung 990 with heatsink
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there products will bend users over sideways so fast it wont even leave skidmarks
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I’m intrested in this porduct but they aren’t shipping to my country. Theirs ways around that but I want to know if anyone has asked if there are any restrictions to prevent or make it harder to use outside the intended countries?
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In the all NVME unit, there are 20 PCIe Gen 4 lines in the CPU, where is all bandwidth been used if there is only 2 nvme Gen 4?
What the third party compatibility is expected on the OS?
And as you mentioned, why crowdfunding?
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Totally interested in the OS and especially it’s built in security features
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I want to know how important it is to use the SSDs for read/write cache for different scenarios, or whether they can be used to install applications instead. W/ TrueNAS Scale I am not using any read/write caching since it doesn’t seem to be useful for my use case, but since UG is not using ZFS I don’t know if that would still be the same.
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Will this support a raid type like Synology SHR?
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I was thinking about either getting the 4Bay or the 4Bay+ what would you recommend for normal Storage for Content Creators?
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Fantastic hardware specs. Ask if they will (or can) partner with TrueNas/Unraid to create a custom or supported software stack with all the included drivers? Creating a synology like experience from scratch doesn’t sound like it will end up well.
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Question for UG: Can you connect your pc to UG NAS via Thunderbolt, and get Thunderbolt 3/4 -speeds? If not, why. If yes, which models support this and are there some limiting factors?
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Can it run docker or Ubuntu? Looking to do lancache.
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Any plans for On-Demand syncing (virtual file system) on MacOS? Or can you only connect with smb or access files via a web browser?
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Stellar!
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How these compare to Synology software wise ? How would you rate them in terms of security and future proofing ?
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How does the 4 bay compare to the Synology DS423+ for media sharing?
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Ask them if this is gonna be a repeat of the Storaxa debacle????
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What are physical sizes of all boxes? What is connectivity parameter for m.2?
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Are there efforts to offer a flexible solution in addition to the raid/jbod/basic options, such as Synology Hybrid RAID (SHR) or parity with Unraid?
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I know its a simple thing but very important to me. Does the ugreen os allow automatic on/off schedule. Unraid doesnt have this so im asking just in case.Thanks for your hard work. Cheers!
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Which RAM is supported and how much of it. Will their OS support HMB/DRAM less SSD? Does UGREEN support installing alternative OS like Unraid?
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Can you let us know how the plex performance is for this model and if it is worth it over the n100 model for this purpose.
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Hey you have a version thunderbolt ?
Yes: i have 6 questions.
1 have software for save auto a phone, a pc?
2 this thunderbolt transmit a network ? (10Gbps – WAN)
3 what speed transfert in TB3/4 ?
4 what speed for read/write a SD card
5 what speed transfert for 10gbps network ?
6 a cash SSD is good? What different ?
No: 1 question:
1 have software for save auto a phone, a pc?
Thanks you ????
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Does their native OS use a filesystem that can do online data scrubbing / checksumming to detect errors? e.g. BTRFS or ZoL
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Though I prefer the answer to be no, but are they planning on doing a Pledgebox type item to add SKUs that may overcomplicate things (like Storaxa) but possibly allow you to purchase storage drives that will be 100% compatible with the unit?
Separately, what are the current plans for drive support at launch and will this be expanded upon after launch?
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I don’t get the crowdfunding unless they’re using it for market research to determine the interest level. Admittedly the specs sound great but I’ll bet that when (if) this NAS line hits the market it won’t be a smoking deal. Also, Synology, QNAP, Asustor and maybe Terra master already have a mature product line with some decent deals to be had. The only positive I see with Ugreen joinng the fray might be to shake up the big boys like Synology, to get them to come back down to reality and start competing better.
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Will we be able to add drives later without having to reconfigure the storage pool (Similar to Synology) or will we need to have all drives ready to install when initially setting up the unit?
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What is the idle power draw?
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1) Do a software and mobile apps review. are they user friendly just like the Synology software and mobile apps ?
2) Between the the traditional Ugreen internal hard drives vs Ugreen vnme based NAS. which one would you recommend and why ?
3) can you install a browser directly from the OS ? or is it a closed system just like Synology OS ?
4) do a quick comparison between the Ugreen NAS vs Synology DS 1522+. what are the pros and cons to get the ugreen over the DS1522 and vise versa
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Lots of companies nowadays use KS not for “crowd-funding” but rather as another marketing channel
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Pricing and compatability with different os offerings (TrueNAS and or OpenMediaVault)
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Ok so the specs hit the spot but will the native apps be updated? ie not docker but in the app store and software updates, I would like to see the top docker apps be ported over to the native software. will it have support for modern protocols Cloudflare or Cloudflare warp?
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I am really interested in the full ssd nas. Can you ask the specs for the pcie lanes ? As in how many per ssd and for the I.O. and what speeds? Also what about power consumption for all the devices?
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So I’m really looking forward to your test. For me, the 6Bay NAS is exactly what I was looking for. Multimedia, Plex server, storage management, compatibility for Apple devices. If all this is right and the software and app management is great, I’ll buy it. Best regards and keep up the good work
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Will the Thunderbolt ports support DAS? Will they support Thunderbolt Networking? If so, will the NAS act as a switch (e.g. Mac Thunderbolt to NAS out to the internet and/or other Thunderbolt devices when may be daisy chained). Will they be bringing any of the functionality of their Thunderbolt Docks and hubs to the NAS? Over time?
Which files systems will they support on the NAS? On the external media connected to the NAS (e.g. APFS?)?
Is Ugreen using Open Source for their OS or Files systems? If so how are they working with the community? If not, how to they expect to keep pace and be secure? (Software is a large and expensive beast – more so for a hardware company used to releasing things that do not require after sale software updates)?
What do these NAS Units do to combat bit rot, for scrubbing, and recovery? Here I’m asking if they are doing anything extra or special. Long ago RAID systems used drives with different sector sizes where the RAID could write extra information about the CRC and parity to help decide what was corrupt and what was not on which drive – this seems to have been lost, or at least migrated to the newer filesystems. Is there anything Ugreen is doing special here? Any innovations?
Who is their target market? How do they envision each unit being used? E.g. if it is for media content creators – will we see DAS functionality via the Thunderbolt Port? Or is this just a toy for people to backup up their iPhone pictures as the commercials suggest? Does Ugreen view themselves as competing with the market leaders here such as Synogoly and QNAP or do they think they are hiding a different segment / customer base and opening a new market?
Ugreen Products to date have all sort of landed in the the short term markets, things that are expected to get replaced often like cables and chargers, applience servers like NAS are an entirely different animal which have long life spans and require dedicated ongoing resources for things like software with no reoccurring revenue. How can the public trust that these NAS units will be supported properly and actually compete with offerings such as Synology and QNAP?
What is Ugreen’s plan for working with the security community? Will they be offering bounties for found and reported security exploits?
Are the softwares and services Ugreen will be offering for these NAS free for the lifespan of the NAS or will they be subscription based?
How much will shipping for Kickstarter be? e.g. how much of that 40% off are they expecting to claw back?
Will they consider doing a bundled purchase with Hard drives for their Kickstarter Users? That is to say, last I heard they were over 8,000 reservations. If the average for that is 4 drives per pers, they the bulk purchasing power here is large and the potential to pass on further saving to their customer base is great – this would also help Ugreen by steering it’s customer base toward specific brand and models of hard drive (and that is good since they seem to be targeting NAS novices) likely reducing the support footprint. Will we also see Ugreen branded Hard drives here? SSDs? Memory? Or do they view themselves as only providing the NAS units.
Are these units doing anything special for energy savings? Fishing for innovations here.
What is their plan to security allow remote access over the internet? What the hell does “Finical Grade Security” that appears in their advertising mean? (Having worked in IT in Finical sector – I know there is no such term. Rather things such as Evaluation Assurance Level (EAL) are used).
What are long term NAS users most likely to be surprised and pleased about? What Innovations is Ugreen bringing to the market that will leave competitors trying to catch up?
Will there be NAS Expansions Units available for any of the models of the Ugreen’s NAS? Say through the Thunderbolt ports? If so will the Ugreen models simultaneously support the expansion units as well as DAS functionality and / or copy and backup support (each port being used differently – or would the ports both be used or have to be in a dedicated mode precluding different functions per port?
Will there be Ungreen NAS to NAS support (for things such as syncing and backing up? If so, will it work remote? Is Ugreen going to be launching a Cloud Backup services for backing up the NAS similar to what other NAS companies are offering?
Are these all the models, or will there be more coming? What do they envision being their release / refresh schedule/cycle to for new hardware, new software, and software updates for existing products? Will these software updates be included with the purchase of the Ugreen NAS, or will they require something like a subscription?
That should get you started. Thanks!
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DAS functionality through Thunderbolt, or not?
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Already asked UG directly, why only selected markets right now, but guess won’t hurt to ask again, when costumers in other markets could potentially join the fun?
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Will it be possible to install proxmox on it?
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Will there be virtualization and docker support out of the box….is it a closed ecosystem or can we install rpm or traditional Linux packages
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Does any one knows if the bays comes empty or the actual 4 drives comes included?
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Can the two 10 GBe ports act like a switch? That is, one going from my router to the NAS via my QNap 10 GBe switch, which has two 10 GBe ports, and my Mac plugged into the other port on the NAS, and my Mac get access to the network?
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DXP480T+ looks really interesting for homelab use. Does it support NFS or iSCSI? Also how strict will they be with shipping, will they accept shipping forwarders in germany?
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What’s interesting about this Ugreen NAS is, that, based on answer of their support team, it will only work in USA and Germany ????. “it can be shipped and used for German and US. however even if you can ship the item to slovenia, you also could not use this product.”
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The Kickstarter is about probing the demand for those products… It’s a tactic not to go into a risky market ???? if taht helps 😉
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Paying $5 to get the 40 percent discount up front makes sense to me. Especially since it is 100 percent refundable.
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Does anyone know how long the desposit is good for?
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The UGreen NASync Series is Coming to Kickstarter – Should You Back It?
Nope. Never back kickstarters. A matter of time before you lose your money. It’s a scam.
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out of curiosity how do you think the 6 bay compares to your 599$ jonsbo N3 build? really considering that one
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Unraid possible ?
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What is the chance that I will be able to use a portion of this capacity. Especially the 2 bay as a Network Video Recorder(NVR)?
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When they first put it up I emailed them some questions, it took them 2 months to write back and the reply was in Chinese, so no thanks lol you answer a english question with Chinese how will the support be on these devices.
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Hi, does the Ugreen NASync series come with web hosting capability?
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I’ve been using kickstarter for a few years now and it’s not uncommon for companies to do this so its really not a big deal. It allows you to lock in the kickstarter price and join the fundraising campaign at any time up until the campaign ends. Your other alternative is not to pay the 5$ and just join the fundraising campaign after it goes live, the downside to this is if your life is busy and you forget then you might miss out on the special offer. If you pay the $5 you get extra time up until the very end even after they close the fundraising part of the campaign ends plus they usually send out an email remainder the last couple of days left. At least that’s my experience with kickstarter.
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The DXP480P plus is really what I’m looking for in every way (full ssd, small size, power, etc). However, the OS is holding me back a little because I don’t know what to expect and whether it can be changed, and the manufacture because my experience with this brand has not been all good.
I’m still very interested and intrigued
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what is the word you are using for nas solutions? “tun[r]key nas” ?
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nope.
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Seems too expensive even with the 40% off. Im thinking they jacked up the msrp to make the discount look good. Should be at least $100 or so less each to make it worrh it. Otherwise they look good.
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Is it possible to host game servers with the dxp480t plus? I really want to make a game server for my friends and me but I can’t really get into the nas topic
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I wonder how the UGreen compares with ZimaCube in terms of cost performance and OS
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Very tempted to return the Qnap 673a I just bought and get the 6-bay Ugreen. It’s a much more capable machine for less money. It would go very well with the new Minisforum MS-10, connected via Thunderbolt.
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Videos on vaporware are annoying. Tell them to come back when they field a real product.
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I was a little interested, but it is apparently geo-limited to the US and Germany so not available to me.
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I’d like to share my takes on this:
– the 5$ deposit could prevent scalpers. It works for the Steamdeck
– some companies go Kickstarter to promote/fund products outside their usual range. One example that comes to my mind is the Cooler Master fanless Raspberry Pi4 case a few years ago
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I do think there is a “gap” in the NAS market for a set of 8/16/24/32 bay 2.5″ SATA SSD based NAS devices (with possibly a couple of NVMe “cache”/accelerator drives for increased performance). For my use case (home media server), I’d like to see a turnkey SSD based NAS that could support a ‘large’ number of SATA SSDs (e.g. 8 x 4TB SATA SSDs, 16 x 4TB SATA SSDs, etc). I don’t need the performance of NVMe gen3/4/5 SSDs, their higher costs and the significant issue of dealing with a lot of heat generated by NVMe disks when heavily utilised. I know some of the main NAS vendors have previously released 2.5″ disk NAS devices but these were 4 bay and I’m not entirely sure if they supported SSDs. Plus I don’t want a 3.5″ bay NAS that I can then install 2.5” drives into. Come on QNAP, Synology, Asustor, Terramaster and now UGreen – fire up your “Design” team’s and come up with a small, sleek large number of bays 2.5″ NAS!!!
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I actually do thing Kickstarter makes sense because it tells them how many they need to initially produce without the risk of over producing
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22TB being the maximum is a little disappointing especially since 30TB have come to market
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It’s hard to get behind this until it is proven honestly
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it is weird that the whole $5 to get the discount is only available in the US pr Germany….Very weird…
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This is exactly the video I was waiting for. As well as any future updates you have. I am really thinking about backing it.
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Regarding ZimaCube – you mentioned it causing the background noise, would you happen to have a new version on hand, or testing a new ZimaOS beta?
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Very much looking forward to getting my hands on these.
All flash version sure thing and also eyeing up the 8 bay, both with the intention of running TrueNAS on them.
As you said, I very much think they are using KS as a marketing tool and possibly to gauge interest, but totally agree, this could also have happened through a pre-order based in their existing online stores.
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Awesome Casio ????
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Wondering what happened to the Aoostar NAS announced last year. It could be a solid competitor to the Ugreen lineup.
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I am on-board for the 4800 Plus.
I using a used 4 bay from $ynology with 4x 14Tb WD Red Pro’s ,its ok, but not worth the $ as new, imho.
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One more thing. Synology and QNAP are both Taiwanese companies. But U-Green is based on the Chinese mainland. You don’t want to find yourself in another Xiaowei situation with the Chinese government spying on your personal data. I know it’s probably an aluminum foil hat thing, but something to think about.
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Really 899 usd kick starter price ? Cmon a similar synology 8 bay nas is close to that price, not to mention diy nas even cheaper
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I think the crowd funding is because it is a new market entirely.
If you see the performance of the zimaboard cf, you will understand the draw.
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Kickstarter can eff right off. Zero response to reports and complaints about the state of the Storaxa campaign. Basically KS took their cut and ghosted everybody
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Because crowd funding allows you to experiment without commitment.
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Exactly.
I noted the similarities to zimacube early.
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23:54 “Johnny Big Bananas, roll out, you know, D1ck on the table … ” This may be the best description I’ve ever heard.????????
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My hope is that their design/motherboard/chipset does support all those PCI-lanes, with so many options like TB, 10Ge etc etc.
An issue was recently discovered on the Zima Cube pre-release model (eventhough that was model #2).
PS: I do like seagulls 😉
But they are considered the “rats” of the sky….
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Good video. Thanks for making it.
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That 6-port with 10GBE device looks pretty perfect for a truenas build, provided they support it
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I want to know if you are able to install other OS on to the machine. I am seriously tempted to give it a go
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only german and usa
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Sad it’s only USA and Germany
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also keep in mind you only get the 40% off kickstarter price if you pay the $5.
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As long as it doesn’t end up like the Storaxa debacle…????
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