Plex Library Folders Empty – Synology DSM7

Last updated on 10 Nov 2022 📧 Subscribe

I’ve my Synology NAS to Plex and added my content, but the libraries are empty

The Directory Appears to be Empty?

On DSM 7 you need to

  1. go to Settings/Shared folder
  2. Select the media folder you want Plex to have access to
  3. Click Edit
  4. Open Permissions tab and select Internal user
  5. Find PlexMediaServer user
  6. Tick Read/Write permission box and click Save

 



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44 thoughts on “Plex Library Folders Empty – Synology DSM7”

  6. Brand new user here, have the 920+ and installed plex and granted internal user access like the video.

    When opening plex though, it’s prompting me to create an account? (Which I did), once logged in, there is no option to Add/Show my NAS???
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  7. As a new owner of a Synology DS 920+, your videos have been invaluable. I believe that I am pretty technically capable, but there are so many weird quirks in setting these systems up that I would not have been able to do it without your help. Keep up the great work!
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  8. Hi I’ve done this, I have 7.1 Update 1 installed and my Plex isn’t able to find the source video files. I copied my files over manually and the address path matches (“volume 1/…”). any ideas?

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  9. its weird, my library is set up and movies uploaded to my DS920+. i am able to stream, however, when I turn of my computer, the library is no longer available. is anyone having similar issue?
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  12. error: “No soup for you.” I’m sure all my permissions are correct.
    In my case, PMS was never installed. Running DSM 7.0.1-42218 Update 3. That’s the the app I want the most, and that’s the only app that does not work. Thank you for all the tutorial sir. I bought the DS920+ thanks to you.
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  16. I had to give up before I smashed my laptop to bits in frustration. Plex refuses to organise my tv shows, and I have a tonne of them, almost 6tb worth. It’s organising all the episode ones together, all the episode twos together and so on, that’s when it sees them at all. Video station works so much better. I might have another go when I calm down a bit
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  17. Glad for anyone that this worked for, but I could not get it to work. For anyone with my problems, I ended up having to download the plex install for DSM 7 from their website, then do a manual install of it and use the claim token method when installing. I then had to open plex form anywhere BUT the NAS menu (just open it from a web browser works). That initiated the server setup for me
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  20. Great video. I have just updated to DSM 7 & could not get Plex to find multimedia library, tried following a couple of other videos with no success, your video got me fully sorted, thanks – much appreciated.
    Brian
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  32. Can you help me? recently i reinstalled the plex. previously my ds918+ have a plex folder where i can sideload other plug-in. after i reinstalled the Plex folder missing. any idea where it go? i wanted to reload some plugin i’m using
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