Plex Library Folders Empty – Synology DSM7

Iā€™ve my Synology NAS to Plex and added my content, but the libraries are empty

The Directory Appears to be Empty?

On DSM 7 you need to

  1. go to Settings/Shared folder
  2. Select the media folder you want Plex to have access to
  3. Click Edit
  4. Open Permissions tab and select Internal user
  5. Find PlexMediaServer user
  6. Tick Read/Write permission box and click Save

 



If you like this service, please consider supporting us.
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you. Anything you purchase on the day you click on our links will generate a small commission which is used to run the website. Here is a link for Amazon and B&H. You can also get me a ā˜• Ko-fi or old school Paypal. Thanks! To find out more about how to support this advice service check HERE   If you need to fix or configure a NAS, check Fiver   Have you thought about helping others with your knowledge? Find Instructions Here  

ā˜• WE LOVE COFFEE ā˜•

Or support us by using our affiliate links on Amazon UK and Amazon US
     

locked content ko-fi subscribe

DISCUSS with others your opinion about this subject.
ASK questions to NAS community
SHARE more details what you have found on this subject
CONTRIBUTE with your own article or review. Click HERE
IMPROVE this niche ecosystem, let us know what to change/fix on this site
EARN KO-FI Share your knowledge with others and get paid for it! Click HERE

Leave a Reply to Arian LebedinecCancel reply

44 thoughts on “Plex Library Folders Empty – Synology DSM7

  1. Brand new user here, have the 920+ and installed plex and granted internal user access like the video.

    When opening plex though, itā€™s prompting me to create an account? (Which I did), once logged in, there is no option to Add/Show my NAS???
    REPLY ON YOUTUBE

  2. As a new owner of a Synology DS 920+, your videos have been invaluable. I believe that I am pretty technically capable, but there are so many weird quirks in setting these systems up that I would not have been able to do it without your help. Keep up the great work!
    REPLY ON YOUTUBE

  3. Hi I’ve done this, I have 7.1 Update 1 installed and my Plex isn’t able to find the source video files. I copied my files over manually and the address path matches (“volume 1/…”). any ideas?

  4. its weird, my library is set up and movies uploaded to my DS920+. i am able to stream, however, when I turn of my computer, the library is no longer available. is anyone having similar issue?
    REPLY ON YOUTUBE

  5. error: “No soup for you.” I’m sure all my permissions are correct.
    In my case, PMS was never installed. Running DSM 7.0.1-42218 Update 3. That’s the the app I want the most, and that’s the only app that does not work. Thank you for all the tutorial sir. I bought the DS920+ thanks to you.
    REPLY ON YOUTUBE

  6. I had to give up before I smashed my laptop to bits in frustration. Plex refuses to organise my tv shows, and I have a tonne of them, almost 6tb worth. It’s organising all the episode ones together, all the episode twos together and so on, that’s when it sees them at all. Video station works so much better. I might have another go when I calm down a bit
    REPLY ON YOUTUBE

  7. Glad for anyone that this worked for, but I could not get it to work. For anyone with my problems, I ended up having to download the plex install for DSM 7 from their website, then do a manual install of it and use the claim token method when installing. I then had to open plex form anywhere BUT the NAS menu (just open it from a web browser works). That initiated the server setup for me
    REPLY ON YOUTUBE

  8. Great video. I have just updated to DSM 7 & could not get Plex to find multimedia library, tried following a couple of other videos with no success, your video got me fully sorted, thanks – much appreciated.
    Brian
    REPLY ON YOUTUBE

  9. Yep this didnā€™t help when I go to shared folder volume 1 is Plex I canā€™t open that thru control panel to get to where my media is only thru file station where have I gone wrong
    REPLY ON YOUTUBE

  10. Can you help me? recently i reinstalled the plex. previously my ds918+ have a plex folder where i can sideload other plug-in. after i reinstalled the Plex folder missing. any idea where it go? i wanted to reload some plugin i’m using
    REPLY ON YOUTUBE