UGREEN NASync DXP4800 PLUS Review (Pre-Release)
With many newcomers stepping into the network-attached storage arena, aiming to compete with established giants like Synology and QNAP, UGREEN’s entry is one of the most confident I’ve seen to date. UGREEN, a brand that has existed for quite some time in the computer accessories arena, seems to have a head start over other brands trying to enter the private consumer cloud and entry-level business market. The NASync series, also known as the DXP series, features an unusually large number of SKUs at launch, offering seven different configurations of storage capacity, internal hardware, and external connectivity. In a somewhat unconventional move, the brand has opted to use the crowdfunding site Kickstarter to launch its new product range. Although crowdfunding for NAS solutions was once rare, by 2024, several mid to high-profile crowdfunded NAS solutions have emerged with varying degrees of success. Predominantly East Asian-based brands often utilize Kickstarter to introduce their products to a Western audience, and UGREEN is doubling down on this strategy. Today, we’re examining the DXP4800 Plus, a 4-bay prosumer solution aiming to change expectations for server value. It boasts high-demand features like a powerful Intel CPU, DDR5 memory, Gen SSD storage, 10GbE, and flexible OS usage. There’s a lot to like here, but is this brand’s first foray into NAS storage worth your investment? And should Synology and QNAP be concerned?
Important – The UGREEN DXP4800 Plus NAS is still in the early stages of crowdfunding. The unit provided for review by UGREEN might not represent the finished product if/when crowdfunding is concluded and eventual fulfillment begins. UGREEN is an already long-established and trusted brand, but nevertheless, it is important to keep in mind that this is still a product that is initially being made available via crowdfunding and therefore an element of additional care is always advised, compared with a comparable product purchased via traditional retail outlets.
UGREEN DXP4800 PLUS NASync Review – Quick Conclusion
BOTTOM LINE – The UGREEN NASYnc DXP4800 Plus does not feel ‘finished’ yet and still needs more time in the over, but UGREEN have been very clear with me that this product is not intended for release and fulfilment till summer 2024 and improvements, optimization and product completion is still in progress. Judging the UGREEN NAS systems, when what we have is a pre-release and pre-crowdfunding sample, was always going to be tough. The DXP4800 PLUS is a very well put-together NAS solution, arriving with a fantastic launching price point (arguably even at its RRP for the hardware on offer). UGREEN has clearly made efforts here to carve out their own style, adding their own aesthetic to the traditional 4-bay server box design that plagues NAS boxes at this scale. Equally, although they are not the first brand to consider Kickstarter/Crowdfunding for launching a new product in the NAS/personal-cloud sector, this is easily one of the most confident entries I have seen yet. The fact that this system arrives on the market primarily as a crowdfunded solution (though almost certainly, if successful, will roll out at traditional retail) is definitely going to give users some pause for thought. Equally, the UGREEN NAS software, still in beta at the time of writing, although very responsive and nailing down the basics, still feels like it needs more work to compete with the bigger boys at Synology and QNAP. Hardware architecture, scalability, and performance are all pretty impressive, though the performance of the Gen 4×4 M.2 NVMe slots didn’t seem to hit the numbers I was expecting. Perhaps a question of PCIe bottlenecking internally, or a need for further tweaking and optimization as the system continues development. Bottom line, with expected software updates to roll out closer to launch and fulfillment, such as an expanded App center and mobile client, the UGREEN DXP4800 Plus is definitely a device worth keeping an eye on in the growing Turnkey and semi-DIY NAS market. As an alternative to public cloud services, this is a no-brainer and worth the entry price point. As an alternative to established Turnkey NAS Solutions, we will hold off judgment till it is publicly released.
UGREEN DXP4800 PLUS NASync Review – Presentation
You really do have to hand it to UGREEN. The presentation of the DXP4800 Plus is genuinely top-tier. This brand’s experience in computer accessories has clearly influenced the presentation of their NAS system, opting for glossy retail packaging that boldly showcases the system’s capabilities over a standard dull brown box.
Inside the shiny box is a well-organized shipping container, with the system secured by rigid foam and an accessory kit containing everything needed to get started. As previously mentioned, retail packaging and device protection during transit are often overlooked by brands, risking damage. Despite being largely unpopulated, except for an internal 2242 SSD for the OS, minimizing the risk of damage, the extra effort on protection is appreciated.
The DXP4800 Plus includes nearly everything needed for setup, aside from hard drives. Given the early stage of the system’s crowdfunding campaign, additional storage options may later become available. The included kit, while basic, ensures users new to hosting their own servers have everything required.
It’s the attention to detail that impresses – from M.2 NVMe heat pads of notable quality and thickness for thermal dissipation, to the included Cat 7 network cables with high-quality gold/copper ends, differentiating them from standard cables.
Even the instruction manual, a rarity as most NAS brands now direct users online, stands out with its glossy presentation and offers more than basic setup guidance.
However, the choice of an external power supply (PSU) was unexpected, given UGREEN’s reputation for high-quality power adapters and cables. While not a deal-breaker, it’s curious to see a non-branded external PSU used, especially when the DXP480t model reviewed elsewhere came with a branded UGREEN PSU. This inconsistency in their approach to PSUs is puzzling.
Overall, the presentation of the DXP4800 Plus from UGREEN, a newcomer to the NAS market intending to launch via Kickstarter, is exceptionally well done. Despite some accessory quality inconsistencies, the overall package is commendable for a pre-release sample. Now, let’s proceed to discuss the system’s design.
UGREEN DXP4800 PLUS NASync Review – Design
At first glance, the DXP 4800 Plus appears to be a fairly standard four-disk NAS enclosure, and you might be forgiven for thinking it’s just reiterating the typical case design prevalent among numerous companies. However, there’s more to its design and efficiency than meets the eye. For starters, the external enclosure is entirely metal, enhancing heat dissipation directly from the base panel housing the M.2 modules. Additionally, UGREEN has infused the design with their unique stylistic choices, evident in the presentation of individual bays and the arrangement and accessibility of various ports and connections.
The inclusion of small design flourishes, like the rear removable mesh metallic fan panel that magnetically attaches to the casing, is particularly appreciated. While such a feature is familiar to prosumer PC cases, it’s surprisingly rare in NAS designs – puzzling, given NAS systems’ continuous operation and higher likelihood of accumulating dust and debris. Despite being a relatively minor detail, this fan cover’s presence in UGREEN’s first product impresses me.
Handling individual storage bays, however, presents a mixed reaction. The bold numeric design distinguishes it aesthetically from other NAS brands that often opt for bland, nondescript bays. The tool-less, click-and-load trays that forego the need for a screwdriver for drive installation and the inclusion of individual locking mechanisms (with keys) are commendable features.
Yet, these trays feel somewhat flimsy compared to the more robust trays found in desktop solutions from Synology and QNAP. While they secure the hard drives and align with the internal enclosure runners, the internal locking mechanism doesn’t inspire confidence in its security. The trays’ perceived cheap production quality slightly detracts from the overall positive aesthetic. Despite this, the system supports the latest 22TB hard drives, which means daily interaction with these trays will be minimal.
The main storage area features a pre-constructed PCB with four integrated SATA and power connectors. The system documentation indicates that SAS drives are unsupported, a non-issue for this system’s scale and price point.
Upon removing the base’s metallic panel, the two M.2 NVMe SSD bays and upgradable DDR5 SODIMM ports are revealed. Space constraints make heat sink installation challenging, but UGREEN has anticipated this with the inclusion of thick heat pads in the accessory kit, facilitating heat dissipation through the external casing.
UGREEN’s entry into 24/7 service storage with the DXP 4800 Plus is noteworthy, especially for a brand new to this sector. Their effort to differentiate through design and functionality is largely successful, although the storage trays’ quality could be improved. Overall, the system’s design is a strong point, and I look forward to discussing ports and connectivity next.
UGREEN DXP4800 PLUS NASync Review – Ports and Connections
One of the earliest things to notice about the connectivity on offer on the DXP 4800 Plus NAS is that this system brings back support for SD cards. This may seem almost insane to the average photo and video editor, but SD card readers on NAS devices have been largely absent for almost a decade, despite enormous protestations from photo and video editors for years. Therefore, it’s kind of impressive that UGREEN has opted to provide an SD card slot and a front-mounted USB Type-C connection on the DXP4800 Plus when practically every other brand in the NAS industry does not. It’s going to be a tremendously convenient feature for those wanting to ingest media directly into the system via numerous storage methods and camera systems, making it that much more convenient than many others in the market.
Carrying on the subject of convenience, it’s also worth highlighting that the system not only has a front-mounted USB like the majority of other NAS systems but also arrives with USB Type-C connectivity on the front. This is a surprisingly rare feature in most modern desktop NAS devices, even in 2024.
Flipping the device around, we see that the system has even more USB ports that can be utilized by the system in a host-client relationship. That means that the UGREEN NAS system will act as the host device for connected storage drives and supported peripherals. Unfortunately, this does mean that you cannot directly connect to this device using those USB ports, and the USB 2.0 connections are pretty much exclusively designed for connecting printers and office peripherals, uninterruptible power supplies, or keyboard/mouse in KVM setups alongside the visual output.
The visual output of this system is a 4K 60 frames per second HDMI 2.0 connection. The software for the UGREEN NAS system is still in beta, and currently, the HDMI output is limited to command line access. Currently, there is no graphical user interface afforded to the HDMI output, such as you would find on a QNAP or Asustor NAS system, but as this is a relatively niche feature for many, I’m not going to give them too much of a hard time over this.
Across the rest of the UGREEN NAS range, there is a multitude of different connection profiles and options. In the case of the DXP 4800 Plus, the system arrives with a single 10 gigabit ethernet connection and a single 2.5 gigabit Ethernet connection. Although there is a lack of Thunderbolt connectivity afforded to the more expensive Intel i5 options, the inclusion of these two copper network connections means that not only is there support for failover, but there is also support for link aggregation and port trunking. Given that the system already supports SMB Multi-channel, which can be enabled in the control panel of the UGREEN software, it means in Windows environments, there’s potential for 1.25 GB per second network transmission.The saturation of both of these ports is going to be pretty easy for a four-hard-drive and two NVMe system, and the system does support direct connection from a PC or Mac client directly into the UGREEN system if preferred. However, there is no option for upgrading the system via PCIe cards.
Overall, in terms of ports and connectivity, I’m really happy with everything I found on the DXP 4800 Plus, and although it lacks a bit of scalability in terms of improving upon the network connectivity down the line, what you have at this price point is a fantastic base level of network connectivity, combined with a decent degree of functionality and modern storage expandability to boot. However, all of that connectivity isn’t a great deal if you don’t have much to work with inside, so let’s talk about the internal hardware architecture of the UGREEN NAS.
UGREEN DXP4800 PLUS NASync Review – Internal Hardware
As mentioned earlier, it’s surprisingly confident of UGREEN to launch so many different NAS devices simultaneously for their first foray into network-attached storage. Not only have they provided several different storage scales and architectures, but they are also supporting three different internal hardware CPUs in terms of CPU. The scale in terms of price and capabilities of each system varies, but they include the Intel N100, Intel Pentium Gold, and Intel 12th Generation i5. The DXP4800 Plus arrived with an Intel Pentium G processor that is a five-core, six-thread architecture (one power core, four efficiency cores).
Though not the first to utilize this CPU in domestic and prosumer NAS, nevertheless, this processor is remarkably underused. Generally, when most brands opt to play it safe with the N100/N300 or immediately scale up towards the i5. It’s surprising because the Pentium Gold processor does a surprisingly good job of balancing a reasonable price point versus a decent degree of hardware resources at your disposal. This is a 20 lane Gen 4 processor that still manages to be more power-efficient than the i5 in bigger models.
Arriving with integrated graphics, supporting up to 64 gigabytes of memory (arriving with 8GB of DDR5 SODIMM and two slots), there is a lot to like here. It is especially surprising when you realize that the brand already provides closely priced N100 and i5 models either side of this device in UGREEN’s NAS portfolio. This processor performs exceedingly well with Plex Media Server and, thanks to those 20 lanes, also means there’s a decent spread of available hardware architecture across the whole device.
The layout of the internal architecture is still yet to be confirmed at the time of writing this review, but digging a little into the backend via SSH revealed that each of the M.2 NVMe slots on the base of this system are Gen 4 x 4. However, how this all separates out on the system chipset and whether these are being delivered into PCIe switches to spread the architecture out for the rest of the system storage, double network connectivity, and dedicating lanes to all those available connections, is definitely an area that leaves pause for thought.
Returning to that base panel, we find that the system arrives with an 8GB DDR5 SODIMM memory module and the capacity to add an additional module when needed. 8GB for this system is pretty decent, but do keep in mind that this system does not support ECC memory. Indeed, none of the UGREEN systems support ECC memory, and although they make a point of highlighting the on-die checks associated with DDR5, most experienced storage enthusiasts tend to prefer traditional ECC memory support. Nevertheless, 8GB is a good amount of memory to start with, and it’s great to know that you are not locked in with presoldered and fixed memory on the board, which is a move often used by more economical brands to save some money and dedicate lanes more efficiently. There see to be two network controllers, one 10GbE controller located under a heatsink:
Which I had difficulty identifying, but I suspect is a Marvell AQtion Aquantia AQC113/AQC114/AQC114CS/AQC115Cs, comprising (from official pages) a high-performance,Scalable mGig, Ethernet MAC+PHY Controllers designed to support the following network rates: 10GBASE-T/5GBASET/ 2.5GBASE-T/1000BASET/100BASE-TX/10BASE-Te. When equipped with a PCI Express Gen 4 x4, this family of Scalable mGig Ethernet MAC+PHY Controllers easily handle the 10 GbE line-rate performance. The AQC113, AQC114, AQC114CS, AQC115C device family combines a mGig Ethernet MAC Controller with a full-reach, low-power, highperformance, multi-gigabit, single-port Gen 4 Ethernet Alaska PHY transceiver into a single, monolithic device that is designed using the latest 14nm, multi-gate, FinFET process technology.
And an additional 2.5GbE Controller (the Intel S2363L51 SRKTU, instead of the usual Intel i226-V 2.5GbE we have observed in a number of Topton/CWWK boards of late) that very little information is available for online:
The USB controller/manager appears to be an ASM1543, (from the ASmedia pages) a one Four to two differential channels mux switch with integrated Type-C Configuration Channel Logic Circuitry, using for USB3.1 type-C mux and CC detection application. The signal performance of mux switch is up to 10Gbps SuperSpeedPlus USB bus with low insertion loss and return loss, and it also supports USB plug orientation, configurable as DFP role or UFP role through the setting of strapping pins, and implementing the strapping for the setting/detection of Type-C current mode, following USB3.1 Revision 1.0 and USB Type-C Connector and Cable Revision 1.3 standard specification.
Next, we find a Richtek RT3624BE, (from the manf pages) a synchronous buck controller which supports 2 output rails and can fully meet Intel IMVP9.1 requirements. The RT3624BE adopts G-NAVPTM (Green Native AVP) which is Richtek’s proprietary topology derived from finite DC gain of EA amplifier with current mode control, making it easy to set the droop to meet all Intel CPU requirements of AVP (Adaptive Voltage Positioning). Based on the G-NAVPTM topology, the RT3624BE features a new generation of quick response mechanism (Adaptive Quick Response, AQR) to optimize AVP performance during load transient and reduce output capacitors. The RT3624BE integrates a high accuracy ADC for platform and function settings, such as ICCMAX, switching frequency, over-current threshold or AQR trigger level.=
In terms of the SATA storage management, I found a ASMedia ASM116 SATA host controller(AHCI). Which is upstream PCIe Gen3 x2 and downstream four SATA Gen3 ports. It’s a low latency, low cost and low power AHCI controller. With four SATA ports and cascaded port multipliers, ASM1164 can enable users to build up various high speed IO systems, including server, high capacity system storage or surveillance platforms.
Finally, we find the two M.2 NVMe slots. Each of these slots supports a 2280 length SSD, which, at launch, can be utilized as a storage pool. As the software, and indeed the system as a whole, is still in early development, features such as caching or even tiered caching appear to be absent at this time. Initially, I was really pleased and impressed that the DXP4800 Plus box arrived with twin NVMe four lanes architecture on each individual slot.
This means that this four-hard-drive system also comes with two super-fast 8000 megabytes per second bandwidth SSD upgrade slots – which is tremendously rare and hugely appealing.
Additionally, digging a bit more into the backend of the system via SSH showed that there had been no downgrade on this speed either! Typically, for reasons of lane allocation, consumption, or heat generation in a system, M.2 slots will often be internally downgraded to a lower performance speed (as is often the case with the likes of Synology and QNAP). There was no sign of this here, and this was a genuine breath of fresh air to see such a high speed and high bandwidth connection afforded to these SSD slots.
Earlier in March when I was testing the (late alpha, early Beta) version of the NAS software, system and services, the performance numbers I got were not hugely encouraging internally. However, there have been numerous improvements on the system software and I am pleased to confirm that the M.2 NVMe slots were indeed 4×4 bandwidth and that some brief 1GB transfer/creation testing showed some early 7GB/s benchmarks on the Gen 4×4 SSD I has inside the system. Now we cannot rule out the impact of caching internally and these tests are NOT reflective of everyday (i.e non synthetic) use, but it was definitely an encouraging sign.
However, when I tried to repeatedly move 1GB of data between each of the NM,2 NVMe, the performance would drop down to 2.4Gb/s, which further suggested some lane sharing and a possible bottleneck by a controller perhaps. Again, this is a beta software/system and UGREEN repeated that this system is still undergoing optimization.
External performance over 10GbE was also an area that I really, REALLY hope this is sees significant optimization. I was hitting a bottleneck of around 500-600MB/s on upload and download (on a 10Gbe / 1,000MB/s connection). The performance numbers below were over 10GbE (with the MTU set at 1500 – As the software is currently not allowing me to scale it to 9000 MTU/Jumbo frames) and for 4x HDDs in a RAID 5, I would be happy with 600MB/s realistically. however…
When I was hitting the SAME numbers when I was accessing a Gen 4×4 M.2 NVMe over 10GbE, I would FULLY expect this to be 999MB/s up and down! Instead, the 10GbE connection, using AJA, on a Seagate Firecuda 530 SSD, was still hitting that bottleneck.
Switching to a Windows transfer test, moving 5GB of data to the m.2 NVMe SSD, over 10GbE saw similar results. My test PC in this case was running on a Gen4x4 SSD, so there was no meaningful storage bottleneck on my PC, and the connection was established via a clear 10GbE connection (via a managed Netgear switch) and using a Sonnet Solo 10G adapter over Thunderbolt.
Further testing confirmed performance dips when transferring data between SSDs, indicating a shared pathway. Despite this being a pre-release sample, and acknowledging potential future optimizations, the observed SSD performance, though still faster than many market alternatives, fell comparatively short of expectations given the hardware capabilities (though still higher than the majority of M.2 SSD performance offered by other brands providing HDD SATA + M.2 solutions right now).
The UGREEN NAS’s software, still in beta, promises further insights into the brand’s direction with their NAS solution and its accompanying software and services, warranting a closer examination as development progresses.
UGREEN DXP4800 PLUS NASync Review – Software
At the time of writing, the UGREEN NAS software is still in beta, with the mobile application is live now. Reviewing the software included with the DXP4800 Plus—as a final product—feels somewhat premature. The NASsync software beta reveals many baseline functions and long-term plans, detailed in the video below in our initial overview and first impressions of the UGREEN NAS software:
You can read the MASSIVE Software review (covering the Desktop and Mobile experience) HERE on the NASCompares Review Article.
Alternatively, you can watch the video version of the UGREEN UGOS NAS Software Beta Review in the video below:
The TL;DR on the UGREEN NAS software (UPDATED)
it’s on track to become a smooth and user-friendly experience, comparable to giants like Synology and QNAP, especially in terms of the web browser experience. Unlike opting for the complexity of TrueNAS or the streamlined, container-focused UI of UnRAID, the UGREEN NAS software is more akin to Synology DSM. The foundation is clearly laid out for expansion in terms of features and tools for the user’s disposal. However, there are notable absences of baseline applications such as container or virtual machine support, and a multi-tiered backup solution within the web GUI (though the UGREEN NAS mobile and desktop clients are in development, expected to preview in March). Basic services for file management, shares, user account control, and an app center—soon to be linked to a repository—are all user-friendly but present some inconsistencies, likely due to its beta status and ongoing development. The physical product may be closer to final development, but the software needs more time for optimization. SMB services were less consistent than desired, and settings changes sometimes didn’t save or recall correctly. This is common for beta software finding its footing, yet it’s important to note that the hardware feels more refined than the software at this stage, months before user delivery. In brief:
What I liked:
- Intuitive UI with services located logically and responsive controls.
- The mobile application for iOS and Android is one of the best I have ever used in NAS!
- Baseline services such as network interface management, user account control, firewall handling, and SSH interface control are all present.
- A clearly defined app center awaiting connection to an online repository.
- Helpful tips and guidance are available on most pages, aiding new users.
- Support for modern services like SMB3 multi-channel and domain services in the beta.
- Clear account and resource management accessible from the desktop, likely appealing to most users.
- The inclusion of a remote access relay service and UGREEN account creation from day one, simplifying remote access for new users with built-in firewall and domain tools.
- UPDATE 5/4/24 – The HDMI output is now full controllable via the mobile application and is intiuative
- UPDATE 5/4/24 – A Docker application has now been added with access to numerous repository options!
- UPDATE 5/4/24 – SSH is now disabled by default
What I disliked:
- Absence of two-factor authentication in the software.
- Lack of virtualization applications at this stage.
- Sporadic SMB performance.
- The Security Advisor tool is only suitable for Antivirus and Anti-Maleware protection, not to scan the system for security weaknesses and advisory actions
- The HDMI output cannot be used by the desktop/browser user to the same extent as the mobile application + cannot be used by container tools (Plex, Home Automation, etc)
- In-progress language integration, leading to occasional default displays in Chinese or error messages in Chinese despite English settings.
Improvements needed:
- Expansion of app integration and desktop client tools for easier system-client bridging.
- Introduction of a default application for device discovery on the local network, a basic service offered by many NAS brands.
- More information on UGREEN account and remote access security.
Acknowledging this is a beta, it’s fair to reserve full judgment until the software fully rolls out. As it stands, this beta is promising yet lacks some established NAS software fundamentals. Hopefully, we’ll see significant advancements as the release approaches.
UGREEN DXP4800 Plus NAS Storage Review – Verdict and Conclusion
BOTTOM LINE – The UGREEN NASYnc DXP4800 Plus does not feel ‘finished’ yet and still needs more time in the over, but UGREEN have been very clear with me that this product is not intended for release and fulfilment till summer 2024 and improvements, optimization and product completion is still in progress. Evaluating the UGreen NAS systems, particularly the DXP4800 PLUS, presents a unique set of challenges, given its status as both a pre-release and a pre-crowdfunding sample. This NAS solution stands out not just for its robust construction but also for its exceptional entry price, which seems quite competitive even against its Retail Price Point for the array of hardware it brings to the table. UGreen’s initiative to infuse their extensive experience in computer accessories into a NAS product has resulted in a distinctive aesthetic that sets it apart from the conventional 4-bay server box designs that dominate the market. Their decision to launch through Kickstarter, while not entirely novel in the NAS or personal-cloud arena, signifies one of the most assertive and bold market entries observed to date. The strategy of arriving on the market primarily through crowdfunding will undoubtedly prompt potential users to carefully consider their investment. However, it’s worth noting the significant potential this approach offers for bringing innovative products directly to those who would most benefit from them. The current state of the UGreen NAS software, still in its beta phase, showcases a solid foundation with much promise, despite needing further refinement to stand toe-to-toe with industry giants like Synology and QNAP. The hardware’s scalability and overall performance metrics are commendable, though there’s an observed need for further optimization, particularly concerning the Gen 4×4 M.2 NVMe slots, which didn’t quite meet expected performance benchmarks. This could potentially be attributed to internal PCIe bottlenecking or other factors that may be addressed as the system progresses through its development phase. With the hope of significant software updates and enhancements, such as an expanded App center and a more integrated mobile client, the UGreen DXP4800 Plus is positioned as a noteworthy contender in the burgeoning turnkey and semi-DIY NAS market. Its compelling value proposition as an alternative to mainstream public cloud services, coupled with its attractive pricing, renders it a formidable option for those seeking robust data storage solutions. Yet, in consideration of its potential as an alternative to more established turnkey NAS solutions, a final verdict is reserved until the product’s full public release. The expectation is that, with continued development and user feedback, the UGreen DXP4800 Plus will not only refine its offerings but also significantly influence user expectations and standards within the NAS market.
| PROS of the UGREEN DXP4800 PLUS NAS | CONS of the UGREEN DXP4800 PLUS NAS |
| Exceptional Hardware for the Price 4 HDDs + 2x Gen 4×4 M.2 in 1 box under $400 Good Balanced CPU choice in the Pentium Gold 8505 10GbE and 2.5GbE as standard An SD Card Slot (wielrd rare!) 10/10 Build Quality Great Scalability Fantastic Mobile Application (even vs Synology and QNAP etc) Desktop/Browser GUI shows promise Established Brand entering the NAS Market Not too noisy (comparatively) Very Appealing retail package+accessories |
10GbE Performance was underwhelming Crowdfunding choice is confusing Software (still in Beta) is still far from ready 22/3/24 non-UGREEN PSU is unexpected |
Click the Link Below to find out more about the UGREEN NASync NAS Series on the brand’s official Site:
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Hello, i have a question to the dxp2800 with N100 CPU: in jellyfin (Docker Container) it can do Hardware transcoding. Can it also Hardware transcoding with plex in docker Container ?
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It would be nice if the NAS allowed you to install 3rd party VPN software. Many times it is beneficial to have anonymity to your IP identity
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can you upload other software? can you install unRaid or TrueNAS?
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Is there a way to access the nas server from outside?
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Mine is showing up tomorrow. We will see what happens
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If it is the retail version, would you recommend to buy? (Since the price in south-east Asia is very competitive with around 300 pound)
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Can you do a new video setting up Plex on a DXP4800 Plus utilizing a Mac? I tried to follow your tutorials but there is a newer UI for the docker container setup that looks very different than your other tutorial and a BUNCH of new environmental values that i believe are keeping it from running properly. Please help!
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is it possible to ssh-connect on the system?
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DXP6800 Pro, with 6x2TB Ironwolf SSD’s plus 2x4TB Crucial P3 Plus NVMe’s + 64GB RAM. Set up single storage pool w/ 6 SSD’s (12TB, 8TB usable). Updated to newest FW. Rebooted a couple of times. Problem – in Storage Manager, there is no option to add SSD Cache. Should be found by clicking the 3 dots to the right of the storage pool. That pull-down menu does not list SSD caching at all. Further, under Hard Disks it shows the 2 NVMe drives and says they are both “normal”. Are these NAS incompatible with Crucial P3+ NVMe’s?? This is frustrating.
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If I just use it as aNetworkdrive with two NVMEs for writing and reading cache + HDDs, and turn anything else off, make it not reachable, I should be fine? Or is the certificate breach a problem still?
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Don’t work with seagate exos 18 16tb hdd!!!!!!!!
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Please explain how you disassembled the server casing. I removed the rubber caps from the back and unscrewed the 4 screws, but I still cannot remove the server casing. I want to replace the UGREEN disk with another one and install a different OS. Video Chapters 19:24 – Internal Hardware
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That power draw is horrendous
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Any idea how can I install UGOS back to my NAS? on ugreen downloads all I can get is .img files but I don’t know how to load it to the m.2 drive
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Great video! Hi everyone, I am a newbie to this type of thecnology, but I would lie to set up Plex on my NASync 480t Plus so that I can copy all my UHDVD movies on the NAS to easily access it from anywhere. Can someone point me in the right direction/video on how to actually set it up step by step – again newbie. Thank you in advance.
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I got my DXP4800+ a few days ago (as of this post) and while the default software looks more polished, I’m now struggling with network speed issues (facepalm). Latest software version is not helping. Goes full throttle for a few seconds, then it drops to a crawl (kb/s) I may have to give a 3rd party software a go at this rate. But I knew what I was getting myself into, so it’s just annoying, not game breaking xD
Can’t say the same for innocent people who only wanted an off the shelf experience though.
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I’m pretty happy with my DXP4800 plus as far as hardware goes. Thanks for the teardown, that was really helpful.. I pretty much intended to swap out the ODS from the beginning so that wasn’t a deal breaker for me. One thing I don’t understand is the negativity for Huntkey. They are actually a pretty big OEM for power supplies.
Just got my ugreen nas setup and installed plex docker, pulled up the web interface running from the nas, I point it to folders on the nas containing my videos, it will not show any media, not sure what I am doing wrong here!
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Will I be able to use the thunderbolt connection to transfer files from my drobo to the urgreen?
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How do I get plex on my Ugreen Nas? I understand the docker but after that I’m lost
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hello I’ve been wondering if I you could tell me if the the backup program can delete the photos of my iPhone, once they are uploaded to the NAS through wifi?
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How did you get hardware transcoding to work with Plex via docker? I’m running the DXP-4800 Plus and I cannot for the life of me get HW transcoding to work. I have the Plex lifetime subscription and the toggles enabled in Plex. I just be missing something with the docker container config.
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Would you consider making a step by step Docker Plex setup guide for the new Ugreen NASync systems, now that its actually shipping out to the backers of the Kickstarter?
I know that its one of the most asked questions on the Facebook group, is how to get Plex running.
Since there is no native Plex app coming in the near future on UGNAS, it leaves these backers with no other choice but to use Docker.
I find the idea of making a docker compose file very intimidating and would much rather a pro like yourself do all the work, and I just copy what you did. (SORRY IF THAT SOUNDS HORRIBLE)
I have a 2 Bay Synology NAS I have been using for Plex and will need to move my content from the Synology NAS to my new 8 Bay UGreen NAS, do you think this will be a seamless process, or is it basically starting from scratch?
Especially since I am going from the Native Synology Plex app, to Docker.
Thank you!
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Don’t see setup video to get Plex running only crap jellyfish.
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@nascompares Can you PLEASE do an in depth how to set up Plex with docker on UGREEN? A lot of people including me are getting the NAS’s now. I have never used docker. Would love a step by step plex setup on UGREEN. Thanks.
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Just received my nas and started plex via docker on Volume 1 (ssd). Added media folder from Volume 2 (hdd). Plex shows the folder as empty. Anyone got any ideas?
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Been seeing a lot pop up with this new company. Just nervous with new companies that they might end up like DROBO and then you are stuck with no more service or updates.
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That is splendid, but can a dentist sponsor you and fix the grill? What is it with people from the UK always having fucked up teeth.
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Hi, i think it’s a great device, but i have two u.2 server ssd Micron and Intel, can they be used with this NAS?
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I’ll stick with Synology
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绿联真帅！期待在中国也能买到
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Man I just built my own NAS and didn’t even know about this thing. I wish I did.
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UGreen is a Chinese company. If you don’t mind them spying on you, go ahead guys.
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The SD card is useless if you’re using a NAS like a actual NAS
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Here’s a question: If one was to procure the 4-bay NAS, but only populate it at the start with two HDD’s, what level of effort will there be to install additional drives (storage) in the empty bays later on? Thanks!
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TrueNAS Scale compatibility was my sticking point. Looking at other videos that does not seem to be an issue. Ordered it from the kickstarter. Will pair it with 4 16GB Ironwol Pro (don’t need more than that) and 2 4GB NVMe drives. Will just need to figure out the RAM specs so I can bump RAM to 64GB.
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I have 4 Synology’s. This looks very polished with DDR RAM and a 10G NIC! I upgraded my RAM and NIC in my 1621+ and 1821+ to 32GB RAM and 10G
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sadly, pre-order not available for uae customers =(
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Unproven Synology clone late to the party.
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Hey one question how will be this nas to store photos from an android phone can the process be easy to use?
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Can it run unraid?
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The cpu usage is getting higher on playback due to audio transcode, as this is not done using HW. You won´t see an cpu usage increase by hw transcode.
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Will the final released version of the Ugreen NAS’s have any different hardware or other parts inside might be different than these Kickstarter versions?
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Once again Youtubers not knowing wtf they are doing. You mention your dd “benchmark” not being cached, but it is.. That’s why your first two measurement are significantly slower; they are the real Q1T1 read speed and why copying between the drives is similarly slow. Did you really think solid state drives needs a few seconds/runs to “warm up” first, lol? Fast NVMe needs more than QD1 to achieve max sequential performance, which makes dd a terrible benchmark for them.
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Testing with AV1 would be amazing.
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1000th like! (if I’m to believe YouTube.)
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I’d be interested to see smart home use cases of the 480T.
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Unfortunately, there’s no RTSP (yet). They replied to a comment in the campaign that it’s in their “need to do” list, which seems like it won’t be available anytime soon.
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hi thanks for clearing up if the mobile app will automatically upload your photos to the Nas or you will have to do it manually… thanks for clearing that up again. thanks for all your reviews. keeping us up to date on the UGreen Nas, it’s very informal. thanks again.
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Your main camera is the only thing you need
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If the host had demonstrated the Plex client app then I believe transcoding would not have been required and smooth playback easily achieved (which would have ended the video much sooner). I tested, at the same time, 4 streams of the Japan at night 8K file and 3 streams of the 4K 400 Mbps file (on repeat) on 7 devices (mix of PC/Mac/iPad/iPhone) using the Plex client app and transcoding was never required even thought the NAS hosting the content for my Plex server has a measly Atom CPU. The key to doing this was the performance of the NAS storage (600 GB/s+) and the overall network bandwidth, not the processing power of the NAS.
Older intel based PCs/Macs are a crap shoot when it comes to 8K content. I have an I5-8500 based system that can play 8K Plex content without transcoding via the Plex client app. My i7-8559U equipped laptop stutters when playing 8K content via the Plex client app. Current gen Intel, AMD, and Apple Silicon based systems have absolutely no need to transcode any content when using the Plex client app when it comes to local Plex content.
TV specific client hardware can be problematic. I did have to upgrade my Apple TV 4K to the current gen as I was network/CPU constrained with my previous device. I did this to avoid transcoding 4K 100 Mbps content. The current gen Apple TV 4K (Wi-Fi only) will play the 250 Mbps HEVC Jellyfish file without transcoding (anything more will stutter) but it will not play the Japan at night 8K HEVC file without transcoding. That is fine with me as my 4K content is currently maxing out at 100 Mbps so I have some headroom if 4K content bitrate increases. I want to avoid local transcoding when it comes to current high quality 4K content and for now that is easy to do.
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I would love to see ZFS on these NAS
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Do a cost comparison between a client device that can handle all Plex supported codecs vs a NAS whose CPU is powerfull enough to transcode. It is a no brainer to buy a cheap client device vs an expensive CPU powerful NAS. My recommendation is that one should not run a Plex server on a NAS. Reuse an old gaming PC or build a cheap PC and run Plex server directly on the hardware under LInux or in a Linux VM under Proxmox and then access the content via the network. I don’t run my Plex server on my NAS. I don’t use transcoding for client devices on my local network. I do use transcoding when I am remote but my Threadripper based server runnning Plex server in a VM can easily handle transcoding. I don’t have to worry that my 6 year old NAS can’t handle transcoding. The NAS just happily delivers the content to the Plex server via my 10 gigabit network. Treat your NAS as a file server, nothing more. Leave the heavy lifting, if required, to seperate hardware. If, for cost reasons, you need to run Plex on your NAS then don’t worry about the CPU of the NAS if all you are doing is local playback. The simplest and cheapest thing to do is to use a client device that can handle content with no need for transcoding whatsoever.
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The desktop client app shows the exact same media info that you referred to at 4:17
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How about a comparison between the zimaboard Nas & this one. They’re both new to the market, both trying to make a name for themselves & create a buzz, so I think it’ll be a good video. I’m curious about purchasing one of them as my first Nas. Primarily interested in speed, value, future expansion & mobile app remote access etc
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The lag was due the ram. Not sure how much ram you have in. But increasing the ram will eliminate the buffer
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Great stuff, Robbie. Do you know whether they will offer something like DSM’s surveillance station and automatic sync of selected folders on PC like via Synology Drive? If they promise these two, I’m on board. Tired of waiting for Synology to catch up with more modern CPUs
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I agree with you on two factor security being key. I am going to get a unit ones your pleased. I am 84 years old, Physicist, am spend 54 years working on Eglin AFB.
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is it possible to replace the OS on this like you can on QNAP swapping it out with unraid or TrueNAS?
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What are the physical dimensions?
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Is there possible to install synology on that ugreen? If yes I buy now ????
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sadly you like to hear yourself talking way to much…40 min for this test is crazy.
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An AV1 transcode test would be fantastic! Alder Lake has AV1 decode in hardware so normally it should be able to transcode to h264 and AV1 is surely going to become much popular in the future. Really important for future proofing your setup as many devices don’t support AV1 decode yet.
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howdy… the NAS has a hdmi port to connect directly to a TV. can you test PLEX PLayer performance also, and how to control it directly from a TV? My Current plex server, a 2011 mac mini, sits direclty under my tv, and needs replacing… it works both as a Plex server to other devices, but also as plex player for my TV as it is a shady brand and hasn’t got a plex client.
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I was interested in the 4bay or 6bay options… The 3dP OS capability does not look important compared to their inability to provide delivery to some countries on the planet *apart from two (2!)*… That, also coupled with a strange KickStarter-only nice price, looks like another blatant cashgrab, like several other KickStarter projects.
This is definitely not befitting a company with more than 10yrs presence on the market – it creates a bad precedence for their future product lines and it is a valid reason for many people to stay away .
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0:00: ⚙️ Overview of UGREEN NASync NAS performance and multimedia capabilities.
4:37: ???? Hardware transcoding optimizes video file conversion on NAS devices, enhancing performance and quality for users.
8:54: ⚙️ Testing system performance by playing 4K files and transcoding to 1060p resolution.
13:33: ⚙️ System performance tested with multiple files, maintaining stable utilization levels.
18:12: ⚙️ Comparison of playback performance on different systems with varying hardware capabilities.
22:24: ⚙️ System performance analysis during multiple file playback and hardware transcoding.
26:49: ⚙️ Converting high-density files from h.265 to h.264 to maintain quality and speed up playback.
31:25: ⚙️ Evaluation of 8K file conversion performance using software transcoding in UGREEN NASync NAS PLEX TESTS.
36:13: ⚙️ Plex performance on UGREEN NAS devices needs optimization for handling 8K multimedia.
Timestamps by Tammy AI
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wow, ugreen spends a lot of money into marketing this through youtubers. too bad, i almost really liked this channel.
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check please how much power eating this system. Because on KS I found weird information about it
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check please how much power eating this system. Because on KS I found weird information about it
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check please how much power eating this system. Because on KS I found weird information about it
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Happy to see these results! I was more interested on the hardware than software since finding out that there is a way to install 3rd party OS on this UGreen NAS. My main use case will be as a media server. Even if the software won’t be that great at the beginning, as long as it somehow works like the docker app on this video… I’ll be fine by it. I know my way through ssh and terminal and I feel confident enough I can make it work for my intended use. Hopefully… ????
I backed the 8-bay version btw during Super Early Bird pricing. I also have a lifetime Plex license. I’m not going to abuse this NAS as much as you did so I should be fine getting this. ????
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Thanks Robbie! I think more RAM would definitely improve the CPU performance and SSDs as Cache would add more reliable throughput at higher resolutions. I’ve supported the 4800 Plus and plan to add both NVME and 32GB RAM hardware upon receipt… Keep Smiling! No Seagulls!
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4800 was never meant for 8K – on kickstarter it clearly says 48xx series is for 4K only – for 8K you need to get the 6800 series (6 bay version)
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Hey Robbie, any news about immutable snapshots or 2FA? Trying to decide whether or not to take the plunge.
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I wish you would have compared the results with other past Nas ones you have done. How does this stack up against the current Nas’s Plex performance wise?
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Two things;
1. Please show us how well and if tho photo backup works. Is it similar to Synology?
2. Retest the 8k with at least 16gb of RAM.
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Could you do a more in detail video about the power consumption of this NAS?
Especially with them releasing further updates.
It kind of felt very high. But then again, it could be getting better with updates on the software.
I dont think the cpu is taking all that much power theirself.
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I like UGreen NAS then any other manufactures.
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ty finally i didnt want to put money down until i saw a test at least
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What are some good alternatives for DXP4800 plus from Synology? I like synology better and would like to put my money in who is in the industry for a longer period?
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Can it be installed also on the smallest NAS they offer?
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Can it be installed also on the smallest NAS they offer?
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Pretty sure h.265 (hevc) and h.264 are both licensed thru MPEG-LA even though open source implementations exist. They allow end users free use, but charge for professional use and inclusion in commercial products.
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Pretty sure h.265 (hevc) and h.264 are both licensed thru MPEG-LA even though open source implementations exist. They allow end users free use, but charge for professional use and inclusion in commercial products.
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Nice to see promised important things implemented from Ugreen. Docker is “must have” on hardware like this. Thank you for test.
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I’ve backed the 8 bay, but at the moment I’m trying to spec out a W680 build with Quick Sync, ECC, and IPMI, so I may end up canceling the pledge, as losing ECC and IPMI isn’t worth saving $500 or so to me, when the storage alone will cost me a ton.
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If Mr Ugreen happens to return I’d like to know, as would tens of thousands of others, how long it might be before they fulfil those 9,200 NAS orders from the Kickstarter. Only then we will have even a starting idea how long it might be before they allow people from anywhere other than the US and Germany to consider if we can look at these. I’ll probably end up building my own or getting a Terra Master, but if we were talking another 2-3 months I would be interested. Pricing will also bean issue as being excluded from the Kickstarter will have left a foul taste. I was really impressed with the detail in this video, and with the results – the hardware I think we all agreed appeared very good, the software appears to be making some good progress.
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Finally someone focuses on something that matters to me rather than their software “issues”.
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yeah great as fast as yo tube allows so same in 4K on my ig NAS
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Love seeing that the software is coming along, thanks for taking such early tests
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Great video!
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Glad to see Ugreen updating their NAS’s UI. But I can’t wait for the NASCompares’ Ugreen vs Qnap vs Synology video. IMO I’d rather pay the extra $20-30 and get a near-spec-equivalent Qnap NAS. Qnap UI and app store are solid and worth the few extra bones. I love Ugreen cables, chargers, and battery banks but them entering the NAS market is just weird. The NAS market is going to be tough for Ugreen because there’s already a NAS for pretty much every budget. My biggest question, if Ugreen fails and abandons their NAS systems, how easy is it to install TrueNAS and replace their OS?
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There was no hw acceleration active on the 8k file, could be a limitation of the chip itself.
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Plex is not as good as Emby… Why are you so into Plex?
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12th Gen T.T Intel T.T oh god
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Cries in Australian
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If they refuse to allow 3rd-party OSs on this hardware, that’s an absolute deal breaker. If I can’t install my own Unraid, TrueNAS, Ubuntu, Windows, etc. on it, it’s absolutely worthless to me.
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How would this performance compare with a native Plex app? Do you think performance would improve?
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UGreen NAS is on fire recently ????????
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Looks like each of the slowdowns was where you ran out of memory and perhaps used swap? Or am I missing something and there is a reason you are ignoring the 100% me,Roy utilization that matches the CPU “hangs” you called out?
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Great to see that the announced updates are coming in. Can’t wait for my system to arrive in June (hopefully).
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You mentioned that you were testing it stock with 8GB DDR5 RAM and no NVME SSDs installed for cache. The system utilization during the multiple 4K transcoding at showed the RAM maxed out and the 8K transcoding obliterated the CPU, but it would have been more conclusive determining a true CPU bottleneck if more RAM and NVME SSDs were installed. A PC will hang when it runs out of RAM so the CPU can write parts of the memory back to storage. Will you be testing with 16GB or 32GB RAM in dual channel and M.2 NVME SSDs for cache?
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Lets say my Avatar has built-in subtitles, will the plex client on my nVidia shield be able to access them if the 4k file is transcoded to 1080p? Will I have to export them before hand (.idx .srt…) to have them always available? The Ugreen 6 bay makes my legs weak at the knee. But only US and Germany in the Kickstarter… Bollocks to that!
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Since ugreen have been sending out what seems like finished products when will they officially start selling them?
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Bloody brilliant!
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Hi!
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I know the constant use of the word “Utilised” is intentional – to cater to American audiences’ distorted English. But it does grate!
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I’m interested in the 8 bay variant as I currently have a 4 bay synology and when that fills up I’m going to need more bays. Im hoping for something where I can still slowly upgrade the storage one drive at a time like the synology. Im wondering if the OS or an alternate one can support that since this seems a better value than getting a synology 8 bay.
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Looking at the KS page, it seems this is only shipping to USA & Germany, so can’t actually back it in the UK
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Phenomenal review. Being the first time considering buying a nas what is your opinion on buying this or something else instead?
I want to finally centralise my file system but it does become incredibly confusing.
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Does anyone know the idle power consumption of the just SSD version?
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the 40% early bird discount is what got me to back this product. I have a Ryzen 2700x from a prior system of mine that is mostly sitting unused. I would just need need a new a case and motherboard, preferably RAM as well, but being able to lock in $600 for a six-bay NAS is incredible.
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I want to see the review of the DXP8800 Plus please.
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With the photos backup from the phone, does it allow you to move the photos from your phone to the nas and then allow you to remove the photo from your phone without removing it from the nas ? I can’t recall if the terminology for this is a backup or a sync or something else.
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The move here is to put truenas scale on it and call it a day, probably makes a perfectly competent truenas box, and you get all of the features you could ever want, probably more performant too
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Your are not reviewing the 4800 but the 4800 Plus.
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33:30 38:11 These are not beta issues.
UGreen NASes were manufactured for a non-English market and did not successfully sell. Their kickstarter is a well-veiled fire sale; project -rewardees- backers beware.
Nice video ???? great YT channel. Thank you.
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5 core? 6 threads??? How, what, I’m so curious what is under the hood of that CPU
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6 Bay for 600 bucks is so tempting that I might just spring for it. This was a fantastic in depth review and I greatly appreciate you making it!
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I like this NAS, but compared to the Synology that uses a 12cm fan that is easily replaceable, the ugreen uses a rather custom fan that can be potentially hard to replace if it fails
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Any Statements/Info about a Container App and (K)VM? Why else have an i5 in the NAS
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Would there be any benefits/possibilities of running XPEnology bootloader on this platform (i5 gen12) and boot DSM 7 ?
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Question: Have you enable jumbo frames on your OS NIC settings? Thx
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Hi! Does anyone know if UGOS (and the NAS box) will support “surveillance cameras” – and if so, does it come with perpetual camera licenses and if yes on licenses, how many? Thanks much … love the NASCOMPARES channel! 🙂
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Why does the spec sheet list that the 2 bay and 4 bay use 32gig EMMC OS drives? I won’t buy devices that use soldered EMMC storage.
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Why the hell they only send to USA and Germany ?!
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Fuck it. I just backed the 8 bay model. I bought my DS918+ for $547.99 in 2019, so hardware wise, the 8 bay is an absolute steal for $899. I will probably just throw TrueNAS Scale / Unraid on it anyway. Hopefully these issues you’ve had doing that are ironed out by the actual release.
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Thanks for this. Not sure how I missed the boat about that 40% discount but that alone has gotten me very interested in this, so it seems I have less than 24 hours to decide if I want to pull the trigger or not.
For that price with that hardware, I’m considering just getting the 8 bay and sitting on it a while until I can get good prices on drives and give them time to sort out the software etc. or reverse the decision about voiding the warranty if you install another OS. It’s completely unusable for me without Docker anyway, as I do everything with Docker Compose.
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Amazing review as usual!
Regarding mobile app photos backup, does it allow you to choose which folders on phone to backup? Or does it simply back up everything?
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This is amazing!
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Do these units support RAID?
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How does the mobile app work for multi user? For example, I want to backup my photos, but also allow my household members to do so as well from mobile app. If they are not admins, will they be seeing everything I’m seeing in the app as well?
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The Synology NAS is absolutely noiseless
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*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
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*Update on the use of 3rd Party OS’ on UGREEN NAS with hardware, with regard to warranty*: “The Ugreen team confirms that whatever is promised in their warranty policy will not change, which only covers the hardware. They also mention that there is a risk of damage if you install a third-party OS, including data loss and compatibility issues, etc.” – Ugreen Representative, 26/3/24
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0 seconds ago
Just wanted to say “thank you” for all of your videos. They were very helpful in my latest NAS upgrade, which I documented and gave you a reference for: https://youtu.be/_hoyGx9zVxE?feature=shared
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Would love for them to reach out to you for consultation on their software – of course, with applicable consulting fees! – so they can make this in to a great competitor in the marketspace. Thanks for the rundown!!
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Thanks for the review always appreciated. Very disappointed by Ugreen policy to limit starter to Germany and the US. Why many people are getting test units for free outsides of those 2 countries, but was refused to subscribe
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Does anyone know if the ones sold during the kickstarter early bird pricing are prototype version or will they be the retail finished version? I emailed them but they don’t seem to want to respond.
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This UI looks almost 1:1 for Synology DSM. I’d love to get my hands on an OS package and compare it to a DSM update package to see if it is the same, or if they’ve simply tried to clone DSM’s look and feel for their OS. If it’s the former, and there’s no licensing agreement between UGreen and Synology, I imagine this product may be dead before arrival.
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by chance does anyone know if this kickstarter is going to be able to be delivered to the UK? I’ve seen contradicting info
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If you don’t like baseline features being in the app center, you’re going to hate the way Synology are going as they are moving exactly in that direction
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Is this NAS generally suitable for first time users? Or will it just be a major pain due to e.g. lack of configuration tutorials and generally the not fully developed OS? The early bird price is of course very compelling, but I am not really sure how much hardware is required for it to run smoothly.
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Thanks for this insanely in-depht review! I’m also planning to buy one of these NAS systems (probably the SSD only system).
Do you have any information on compatibility with MacOS Time Machine Backups?
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I love your review. Thank you!
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They really need to be ok with people just wiping this and running unraid on it.
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You couldn’t find any way to sideload Plex for a prelim test…. I’m sure it’s running on some basic Linux distro and you can find Plex compatible for all of them.
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If they add a few as certain functionality and improve security and 3rd party support (PLEX and such). Also if they offer something similar to Synology SHR raid configuration I would definitely consider switching from Synology.
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Can you do a guide to HDDs? E.g there are currently several 22TB or 20TB HDDs that have basically the exact same specs on paper, using the same technology yet arte vastly differently priced.
E.g. the Toshiba MG10 is where I live consistently a lot cheaper than preatty much the exact same models from WD or Seagate. (320 USD vs 400USD)
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To be on the safe side, the hardware is absolutely top for the price, but I would install Unraid as software. I know that other operating systems are not supported out of the box, it will void the warranty (however they want to determine that when using a different systemdrive) and also needs a change in the bios. But Unraid should be able to run on it without any problems, right?
Could you maybe even test it? I’m sure some people would be interested. But if you can’t, for example for partnership reasons, that’s fine too.
Best regards! 😀
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A few questions, does it come with 3.5 to 2.5 inch adapters? Also do you have the 6 bay model? curious about the size of the PCIE x4 expansion slot, wondering if one can shove a GPU in there
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I’m seriously regretting my QNAP TS-464 purchase 16 month ago. It looks like Ugreen have done an initial good job. It looks a smart thing, probably the best looking box out of all of the competition if it’s on show. The SD slot, brilliant addition, I don’t regularly use SD cards, but sometimes I do get client video footage on SD cards, and it would be great to just dump straight to the NAS.
Finally, a NAS that has easy access for the RAM and NVME slots, the TS-464 isn’t too bad as you just pull the drive bays to get access, but my hands aren’t great and I struggled to get RAM and the NVMe’s into the slots; the access panel is great, I remember the days laptops had them and upgrading the RAM and drive was a 5 min job. It’s also great to see the OS being an actual removable drive, so if the drive fails, or you need more space for apps etc, you can upgrade it, big thumbs up there, it should increase the life span of the NAS, as I’m sure over the years the OS will get larger.
Onboard 10Gbe is a massive plus, but it needs to be true 10Gbe, 700-900mb/s transfers realistically, otherwise work on a solid 5Gbe the is consistently 500mb’s. I’ve added the 10Gbe NVMe addin card to the TS-464, in hindsight a waste of time and money due to PCIe lane limitations that I didn’t fully understand when I bought the NAS, the best transfer speeds I get is 270-500mb/s (more often than not the lower end of that range), the 2.5Gbe is also great too rather than 1Gbe. How I’ve got my networking set up is, all my containers use the 2.5Gbe port and 10Gbe is restricted to video editing PC interaction.
Software – 100% agree on the UI font, it’s awful, and akin to the 90s/early 2000s, it certainly isn’t on brand with Ugreen branding, on their website they use Poppins font, why wasn’t that used? A modern on brand font needs to be used to fit the overall look of the NAS. The transfer status definitely needs to be in window as well as in the main Tasks menu, QNAP and Synology both have a status icon on the window you started the transfer in, with a popout for all current tasks, including remotely started tasks. Custom folders for media definitely needs to be enabled. The OS definitely has a Synology feel about it, rather than QNAP, I think it’s wise for Ugreen to go for something in between, I’m use to QNAP’s QTS, I find Synology’s OS a little too simplistic, but something in the middle would be nice for the average user. For all the flaws in the software, the good thing is it is software and can be improved with each update, more important is the hardware is right, and I think overall they are offering a far better hardware package than anyone else.
Regardless of the current state and we know it’s not finished, if Ugreen really are serious about getting into the NAS game, this and future products really could shake up the turn key NAS market, I honestly think QNAP and Synology isn’t always the best value for money, and often their hardware choices on stunted their NAS’s.
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The ability to us TrueNAS or another opensource NAS OS is a deal breaker for me. I do like the hardware but the OS is just missing too much to day to day operation.
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0:27: ???? Exploring the beta version of UGreen NAS software with its features, improvements, and limitations.
3:59: ⚙️ User-friendly NAS software interface with familiar layout and intuitive controls.
7:56: ???? Overview of UGREEN NAS UGOS Software Beta features and controls.
11:38: ???? Efficient file management and performance testing capabilities on UGREEN NAS UGOS Software.
15:33: ???? Review of multimedia features including playing video files and viewing photos within the web browser.
19:57: ⚙️ AI models in the photo app are comprehensive and beneficial, despite being limited to one default directory.
23:45: ???? Importance of security measures in preventing ransomware attacks and unauthorized access.
28:03: ???? UGREEN NAS UGOS Software offers various support options, including remote access and offline access point.
32:12: ???? Evaluation of UGREEN NAS UGOS software beta version, including mobile application functionality.
36:05: ⚙️ Efficient photo browsing, sharing, and facial recognition on mobile application.
40:03: ⚙️ Review of UGREEN NAS software beta version highlights need for security enhancements and ongoing SMB performance optimization.
Timestamps by Tammy AI
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I really hope they change the font of the interface from Times New Roman ????
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I was actually about to buy my first Nas Synology ds224+ after I saw Ugreen Nas device . I changed my mind because it has better 2.5g and good cpu .
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After seeing this, I’ll definitely not use this OS. It would be really interesting to see how unraid or TrueNAS runs on these machines. Also a point would be power consumption on different OS, c states and stuff…
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This thing looks like an investment thats has the potential to grow with the demands of the average user thats looking for basic backup & storage features. For more sophisticated users this won’t do. Packed with this hardware this thing neds a docker ui and some hypervisor.
At least now you have a way to generate more content as udates for this OS hit the device.
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I am going to make the purchase based on the hardware specs and Price. Will use as a backup to the back until the software matures
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You have now done 5 videos on this Chinese spyware/vaporware/malware product …..give it up until its released. I don’t trust Ugreen with either the way they have launched this or the security of the product against CCP interference. All they have done with Kickstarter is make themselves look dodgy as F*ck….they look like they are hiding things …. then we can talk about how they wheeled out their employees to shrill for them on YouTube …..
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11:02 that’s maybe on purpose to catch vibrations?
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So many CPU power and RAM only for sharing files and Photo manager?? No VM Manager or Docker is only disappointing.
Yes, its a beta, but if you want play in a big market you must bring more as a really nice phone app.
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Oh god
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???? Plus, since it’s not finished / could have bugs, you don’t want people calling “UHG! OS”
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Thank you, Robbie ????.
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I think they will offer Plex and Emby, BUT let’s stick to the current reality where these doesn’t exist. Do you think it would be possible to install and run Plex server through the console shell ?
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+Like just for saying 4 times 4 and not this stoopit “ex” fad that seems to have taken over most tech channels.
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Why o why does it seem that all chinese apps use Times as default font. It makes every UX look cheap and dated.
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I have never had a NAS before, so I am thinking about making this 6bay pro my first. Therefore, I really appreciate these detailed videos. Thank you.
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Thanks for showing how hard it is to install another OS on it…that was pretty extreme????
37-53W seems like a lot of power for a NAS…and this isn’t even the 1235u 6 bay I’d get ????
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When I look at this as a whole I see an unfinished copy of DSM. Except DSM has had 15 years of refinement and hardening. If they don’t get SSH enablement, 2FA, immutable snapshots, and a useful security scanner sorted I can almost guarantee they will be hit with a malware attack shortly after release. I had very high hopes for this device, even gave them my five bucks, but I’m becoming less sure as time goes on.
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The font type is not consistent in the interface, times new Roman is very dated. The menus do look like my dated DS214, and my old Asustor AS-202TE – now you may understand why I’m looking for a new NAS. The hardware is a real turn on, but the software does seem unfinished, but remember when I bought my Asustor they had only just entered the market, it was a leap of faith, and at times it showed, iSCSI on Synology was reliable, the same on Asustor, initially, was not. Ah, as I’m watching inconsistent fonts was just mentioned, thanks.
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Maybe I missed it, but I didn’t see anything on the use of containers. Without virtualization and containers, to run servers and keep them separate and secure, I would give it a hard no. Not that I don’t think Qnap Container Station doesn’t need work too.
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It looks like a Synology DSM poor ripoff.
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Lack of immutable snapshots is a dealbreaker for me. It’s too bad we don’t know whether they’re going to add it because I won’t buy one on the kickstarter if I don’t know if that feature is going to be there at release. It’s really your final backstop against crypto attacks. If I have to choose between a Synology with an old processor and a 12th gen i5 without immutable snapshots, I’ll take the Synology every time
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Is it real, the campaign is only for US and Germany? What about other EU countries? ???? Do they really want to sell this?
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Anyone other Americans here that think UGOS is too close to “uggos”?
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I like Synology software – with a bit of luck this UGREEN NAS will finally force Synology to put some decent hardware in their next “plus” generation – much better CPU, integrated GPU, 10GbE, more RAM – and also move away from their lock-in on RAM modules and HDD on their higher end gear. If not, as the software evolves, I might just have to make the move.
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Looks great, but UGREEN should stick with their stuff which are good. A Nas is a very complicated product to execute properly. I bought a second hand NAS from QNAP, and this thing is old; and still recieves some updates now and then. I do not see this happening with UGREEN. The cooling, i see no proper vents on the front. So it looks like it will suffocate a bit in warmer weather. Also, a little critisism; the splitscreen video for showing closeups is not really an addition, the right side image is a tad soft and less contrasty. The audio/video lag between the two shots is distracting more than it is worth your time editing this in. Your main camera captures it all just fine in my opinion.
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Can these NAS drives be used for storage and play of 4k UHD Blu-ray Discs? Would I need additional hardware to stream it over my home network through the newest Apple TV? I am quadriplegic and can’t change discs without help so this device could be very helpful and freeing for me. Thanks for reading.
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Does it support truenas?
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This misses the big one ….would you trust a Mainland Chinese company with being the center of your network? …Why do you think they only want their own OS ??? What else is in there????
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Will this get Docker and Plex? It looks like a really attractive option but my main uses would be just for Plex and maybe a minecraft server.
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I don’t think we really need yet another NAS OS, especially not a Chinese made one. So can you run Unraid or even better TrueNAS on these UGREEN boxes?
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watched the whole length of this review, thanks! … they need to sort the software issues out quick and at least with a video/streaming app too
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Thank you for your review. Is it possible to connect another computer directly to this nas via cable to open the disks?
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As someone completely new to this space I had a question. The transfer speeds that you showed over 10gbe was slow and again sorry for my incompetence when asking this but, thats transfer stuff over the network so wireless right? I have a mac studio that has a 10gb ethernet port could I plug the ethernet cable directly from my mac to the NAS and receive much fast speeds?
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Waited so long for you review! Huge fan of yours since I am new to this whole NAS topic and your videos are really helpful!
Is it in general possible to use this NAS (or any other) for hoarding data, especially videos etc and use a Mini PC as the Plex server that accesses the videos from the NAS?
My use case would be mostly for storing digital documents, photos and videos. Since they currently don’t seem to have a Plex app, I wonder if above solution would be possible.
I am currently cheering for this device due to the comparably great hardware/€…
Would rather use synology but cannot believe what kind of hardware they are selling compared to others
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If the only thing that we miss out on is the warranty but we still have the option to install 3rd party OS options. then I think that’s acceptable. worst case use it stock until the warranty expires then upgrade to a supported 3rd party OS (or sooner if you don’t care about the warranty)
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*Please note that The UGREEN NASync Series Kickstarter campaign currently only supports shipping to addresses in the United States and Germany.
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I hope we can get a stable version of TrueNAS Scale to run into this until the UGOS get better.
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Too bad there’s no AMD version. I boycott Intel processors.
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I’ve been saying for a while that I don’t understand why this processor hasn’t been more popular with these kind of devices. The 5 core 1P+4E benchmarks pretty close to the N100 overall, but it has a bunch more PCIe lanes.
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That mobile app is such a mess. Too many taps to see a photo
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Idle at 60w, it’s crazy! My old 12700k build with proxmox and a few powertop tuning idle at around 30w
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What are the dimensions of the case? Will the 6-bay and the 8-bay model be the same height?
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Looks good I am considering; however …… they should have concentrated on the hardware and put something like TrusNAS on, or allow you to choose an OS when purchasing. Companies shouldn’t keep trying to reinvent systems. Would have been relased quicker and less expensive without their custom software. I would be happy with Ubuntu server with ZFS. But would be overkill, so I should stick to repurposing old hardware I suppose.
I worry about the Drobo situation if they kill this project. Wouldn’t be great running out of date NAS software.
The hardware looks great and mature.
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Thx4ur hard worx! I will get my hands on 6bay variant as an update for my Qnap TS-452-D2-8G only as a secure datavault (raid5, snapshots and backup). So the kickstarter prize triggers me and i love to see further updates of ur intel.
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Great review. I’ll pass now and pick up a QNAP instead since I need Plex support sooner than later and there is no timeline on that, let alone everything else to do with its software. Thank you again!
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Thanks for the great in-depth review <3 I have a DS918+ and am considering to get a 6 or 8 bay solution. UGREEN is also fairly intriguing from a pure pricepoint pov (with the 40% KS discount). I don't seem to find any good alternative around a similar pricepoint these days, any thoughts from a pure $$$ pov?
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Would you buy it to run unraid? I’m looking to replace my aging home built nas.
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What is the direction of the fan in relation to the filter, from front to back or from back to front.
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no ECC support no ZFS?
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so are UGREEN happy for you to take it all apart?… I can only imagine their faces as they watch this…
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The software looks a lot like DSM. We cant tell from this video (for sure, the deep dive will show more) but the visuals of the interface looks like DSM, so much in fact … maybe a bit copy/paste.
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I don’t like external PSU, I don’t mind the NAS itself a bit bigger.
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I feel like a n00b asking this, but is your video of the interface accelerated at all? I have a pretty beefy QNAP and it in no way responds that quickly.
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Commenting before watching: I’m really excited to see Ugreen break in to this space and see what they can bring to the table! I’ve been enjoying their designs in the charger and adapter sector. While I don’t yet see them as a name that’s synonymous with guaranteed quality and the highest standards, they do seem to be pushing competition in value delivered. I think that’s very exciting for us laymen!
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totally agree with you on the sd card slots, it always seemed weird to me how many off the shelf nases don’t have one when they seem to mostly advertise to photographers and other content creators who are mostly moving data from sd cards anyway.
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Can you swap the fan to something like a noctua?
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Yeah, I”m gonna stick with my Asustor.
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way too expensive
if you’re gonna put only 4 drives and an underpowered cpu in the machine just buy a 10 year old secondhand computer.
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I like to see new players entering the market. I feel like Symbology has become lazy in recent years and needs a kick up the bum (Low ram, 1GB ports, etc).
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Awesome review! Many thanks! ????Looking forward to the TrueNAS/Proxmox UGREEN video ????
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60W idle power consumption is a no go. This would cost 160€ in energy per year in germany. No wonder noone else is talking about the power consumption. If it stays like that i am out.
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At least it isn’t storaxa
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Biggest issue for me is it is a custom Linux kernel. From a Chinese company ????
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Wait they put drmos vrm on that thing ????
Hardware looks nice ,just software still need some work to become a turkey nas product
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The thing is, I don’t mind beta products for many uses, but my storage systems need to be solid. My current 3-drive NAS has been running for over 10 years.
I can’t see trusting an incomplete, crowdfunded solution. And, face it, the main reason for crowd funding is when the company doesn’t have the resources to complete the device without getting money up front. My conclusion is that either Ugreen really doesn’t have many resources or they are using crowd funding as a method of marketing.
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Let’s see if this “turkey solution” with their super confident OS works out of the box or not
Yep very confident on OS and restricted plus not very confident and raise as crowds funding … Odd
If it works really great then with the strict OS limitation might still be considerable
If it needs tons of user manual work to make it work and they are still playing stupid OS restriction policy to Dodge support ticket then sorry, skip
Thank you for reviewing this ????
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Ughhh….getting closer to having real ECC memory but still not there. ODECC is not for data retention. When are these manufacturers going to learn a NAS is for long term storage for so many. Would have bought into the kickstarter for the flash version if it supported true ECC memory. Would already have the Asustor flash version if it supported ECC memory.
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Is there a regular UEFI/BIOS that would allow to use an alternative NAS OS such as UnRAID, FreeNAS in conjunction with the USB port?
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Will they allow you to buy 2 units with ONE $5 deposit?
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I hear seagulls. More than the device. Hahaha
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Excellent video.i really like your videos. So what is ur suggestion..do the diy like i9 erying PROJECT or buy the ugreen nas 6 bay and wait for them to do some miracle to software or allow 3rd party O.S?
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im just about ready to transition from a 4 bay to an 8 bay so I think im going to snag the 8 bay for the discount and sit on it while things get ironed out. The price for that hardware is just too good that that price imo. Great review!
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That you have to disassemble the whole thing to get to the drive where the OS is installed is a big NOGO
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Already been burned by a Kickstarter NAS crowd funding, I lost a large sum of cash, be careful.
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I still don’t understand why UGreen needs to crowdfund this product…
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When you backup photos can you make it delete the photos on your phone once those are uploaded?
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Nice hardware specs, but now a total failure unless you live in the US or Germany. I was very excited initially, I was ready to order on the kickstarter, I need a new NAS now, but then found out if you now don’t live in those places then you have no idea when it will come to other regions. The RRP is not in the least competitive so unless you have loads of spare Dosh and don’t care about cost, you will choose a different vendor – Ugreen have no pedigree with NAS devices, they have no track record with NAS systems. I have tons of Ugeen devices, love them, but this NAS release is totally daft and a massive turn off. I will get the Terramaster instead, the 424 has good hardware, a sensible price, and a good pedigree, and if don’t like TOS I can replace with TrueNAS or Unraid, or Proxmox. I feel quite let down, especially as the restriction to US and Germany only appeared later.
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Thank you for the video.
I really like this product, and for me, a 40% discount to essentially be a public beta tester with such good hardware seems reasonable. I think we have to consider the price difference between the Kickstarter campaign and the recommended retail price (RRP). It’s unfinished, the OS still needs some work, but I think that makes the 40% price discount reasonable.
I mean, if we compare this to other NAS devices at the same price segment, we have to overpay for the software on those (bundled with really weak hardware). Although I still think (and I think I mention this all the time) that most of the software options other brands offer are still much worse than 90% of the open-source counterparts, but it is what it is. Most people like it for some reason. Although in my humble opinion, Synology is kind of the Apple of the NAS world. Until you show people that there are much better solutions, they are fine with something mediocre. Like… a usable Docker UI on any one of the NAS OSes?… Anyone?… They should just stop wasting development time on creating limited, useless “apps.” They are in the F league compared to the mature open-source solutions like Portainer, Yacht, heck even DockGE, which is like 4 months old with only a single main developer.
The only thing I really dislike in the Ugreen NAS lineup is the price difference between the 6 and 8-bay models. A 50% price increase for just +2 disk bays? For that $300 price difference, I can pick up a 6-bay USB DAS (for example from Terramaster) and double the number of my bays.
I have two questions, if you have some time. Does the fan in this model have a regular 3 or 4-pin fan connector, or is it something proprietary (like TerraMaster’s mini connector)? Just because with a 5-year life expectancy, it would be cool to be able to swap out the fan for something else in case it has any problems (like wearing out the bearings and starting to be louder).
Also, since you have experience with the TerraMaster F4-424 (Pro), which is probably the only comparable product to Ugreen’s 4-bay models at the moment (hardware-wise), and both have one large fan at the end, is there any meaningful difference regarding noise levels between the two? I don’t need exact measurements; I am just curious if you have any opinion on this topic.
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But, can it run Crysis? (AKA TrueNas)
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I was pretty interested but after I watched a Q&A video where they mentioned if you install any other OS they’d void the warranty… Nah. Currently considering a DIY NAS…
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0:12: ⚙️ Overview of the UGREEN NASync DXP4800 NAS crowdfunding campaign and hardware specifications.
5:17: ???? Unique design with lockable bays, USB ports, and bold text sets the UGREEN NASync DXP4800 apart.
10:10: ???? Issues with tray sturdiness in NASync DXP4800 system despite overall sturdy build and ventilation.
14:59: ⚙️ Overview of design and connectivity features of UGREEN NASync DXP4800 NAS.
19:43: ???? Exploring the internal components of a NAS device, including the motherboard, CPU, and SSD.
24:20: ???? Review of UGREEN NASync DXP4800 software features and client application for local network access.
28:32: ⚙️ User-friendly folder creation and management with comprehensive options, lacking advanced security features.
33:03: ????️ Exploration of geolocation data and AI photo recognition features in NASync DXP4800 NAS.
37:59: ???? Beta features include LED scheduling, language issues, and occasional Chinese notifications.
42:04: ???? Enhancements in system configuration backup and network settings reset needed for UGREEN NASync DXP4800 NAS.
47:21: ⚡ Comparison of data transfer speeds between two NVMe SSDs in UGREEN NASync DXP4800 NAS.
51:33: ???? Detailed overview of the network interface, hardware information, and app management on UGREEN NASync DXP4800.
55:45: ⚙️ Evaluation of UGREEN NASync DXP4800 prototype software and build quality.
Timestamps by Tammy AI
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Can we get the measurements of the retail box it ships in?
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Not open to UK buyers!
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Too many variables and in beta to purchase or kick-start
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Just FYI, you used 10Gbe but kept the MTU at 1500. You should test with jumbo frames (9000 MTU).
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This looks pretty great for a first gen product not going to lie.
As long as they keep pushing good updates to the operating system, things should shape up to be a really great competitor. If they keep the price affordable people will 100% go UGREEN
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First of all, thank you for the detailed test of the hardware and software. I think you are the only yt who does such a great and detailed test, that’s why you got my subscription. I have been waiting impatiently for this video review. As I understand it, the hardware is great and the software is still in beta. Now I don’t know whether I should buy the 4800 plus or 6800 pro or the 480t plus. I want to use the Nas as a Plex Media Server, Portainer, VM, backup of my Apple devices. This should be my 1st Nas with which I don’t want to have any trouble for years. So I trust your suggestions and advice. Would appreciate some advice from you and thanks for the great work ????????????????????????
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All these new devices coming out will force sonology to innovate on the hardware side of things and stop being so particular with low end hardware. Maybe even lower their prices.
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I hope the final product will allow me to use ZFS instead of Btrfs.
Otherwise I could always disable the watchdog, enable UEFI boot and boot unRAID from a USB stick, I guess… ????
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I’m thinking of using the 2 nvme 4+4=8tb with docker and lancache with one of the 10gb nic. Then make a raid with the hard drive for my network share drive using the other 10gb nic.
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That’s a great review and the NAS is very very promissing. Finally seems like some competition for Synology and QNAP. May I ask if it would be possible to do a PLEX review with this device? I’m very curious to see how it performs. Thanks a lot and keep up the great work!
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Great fair review – shame its not available in the UK – Germany and US only. Im sure they will learn and go with third party OS surely.
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Not buying something that might be some day. I’ll check it out when its really for sale.
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Storaxa a ruined me on cheap Chinese hardware. Will not back another. Ever.
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That power consumption would absolutely kill my buying intentions if it stays that way.
Would love to see its idle power with Unraid and powertop.
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Do you know, if on the 6 bay and 8 bay Versions, the Thunderbolt on the front is to connect to the Computer direkt, so the NAS
can be used as a Storage pool, or is the thunderbolt port in front only for a external hard drive to connect?
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Great Review. What’s really a bummer is the idle power consumption of about 55w with 4 drives. That’s about 35w for the nas alone, which sums up to 300kwh a year. In Germany this alone costs 100€ on the energy bill for the nas alone.
Existing products like QNAP TS-464 needs about half of that in idle.
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I will have a hard time forgiving Ugreen for limiting launch (and discounts) to 2 countries. Just my POV.
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This is only available to the USA and Germany right?
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My 6 year old Synology DS1618+, populated with 6 Iron Wolf Pro 7200rpm drives, gets 733 MB/s write and 1026 MB/s read over a 10 gigabit network.
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Which way does the air travel through the system? Is it from rear to front or vice versa? The reason I ask is I suspect that I would assume that the air is coming in from the font and is blown out the back at which point the filter in the back is of no use.
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Hardware is awesome, but the software seems to need some time to mature. Voiding the warranty if you install an alternative OS is a bit disappointing.
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Man the UI looks very similar to Synology.
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For the SSD model review, I think the following would make your review stand out from the rest. Can you test RAM with speeds above 4800? Does it support XMP? Can it do 48GB sticks? What happens when you use 990 EVOs that only use 2 lanes of Gen 4, will all of them run at Gen 4 for speeds then? How well does thunderbolt 4 behave on Unraid. Just some points I think people would like to know, keep up the great work!
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1st. Thanks Robbie for this review!
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