The Synology Hard Drive and SSD Support Change in DSM 7.3 Explained – What You Can/Cannot Do
With the release of DSM 7.3, Synology has formally introduced its latest and most detailed round of storage compatibility policies to date, outlining exactly which hard drives and solid-state drives are supported across its growing NAS product ecosystem. These updates arrive after several years of gradual tightening in Synology’s hardware validation process, which began in 2021 with the introduction of the HAT5300 and HAT3300 drives and became fully enforced in the 2024–2025 generation of devices. Under DSM 7.2, many of these newer systems—in particular the Plus series—were restricted to using Synology-branded drives only, effectively preventing users from creating storage pools with unverified third-party disks. This limitation led to considerable backlash from the community and power users who had relied on flexible drive choices for mixed or repurposed storage builds.
DSM 7.3 introduces a new structure to this policy, known internally as the HCL 5.0 framework, which partially relaxes those restrictions for 2025 model-year DiskStation Plus and J series NAS systems. It reinstates the ability to use non-listed hard drives and SATA SSDs for pool creation, while maintaining a degree of verification for higher-end systems such as the XS, SA, FS, and HD series. The update is significant because it rebalances Synology’s approach to drive validation, aligning reliability goals with user flexibility. In addition, DSM 7.3’s drive-handling system now displays clearer notifications within Storage Manager, differentiating between listed, unlisted, and incompatible drives, helping users understand the operational impact of their hardware choices before deploying them into active volumes or caches.
For professionals managing larger deployments, DSM 7.3 also provides expanded transparency on what Synology considers “verified reliability,” listing the precise categories of tests that certified drives undergo—thermal stress, power cycle endurance, and abnormal shutdown simulation—before being added to the official compatibility list. These details are especially relevant for IT administrators planning storage upgrades or migrations, as the new compatibility tables make it clear which drive types can be used in different Synology product families. This article breaks down the logic behind these changes, explains how Synology’s updated system reacts to various drive types, and clarifies which NAS lines now support third-party drives under DSM 7.3.
Want to Support What We Do? Use the Links Below to Buy your NAS and/or HDD and SSD Media. Clicking these links will result in a small commission for anything you purchase, heading to me and Eddie @NASCompares and allows us to keep doing this! It’s just us two here and between this and ads, it’s the most passive way to keep us sailing! Thanks |
Why Synology Has Changed Hard Drive and SSD Support in DSM 7.3?
When the Synology 2025 PLUS series launched in spring 2025, Synology’s decision to restrict many newer NAS models to officially approved Synology-branded drives marked a major turning point in the company’s storage policy, triggering widespread criticism across its user base. Systems like the DS923+ and DS1522+ suddenly required drives from Synology’s HAT or SAT ranges for creating new storage pools, leaving long-time users frustrated that they could no longer use trusted third-party disks from vendors such as Seagate or Western Digital. Synology’s explanation at the time centered on reliability: they claimed a growing number of support incidents were linked to unverified drives with unstable firmware, inconsistent temperature readings, or poor power recovery behavior. The aim was to unify performance standards across the portfolio and ensure that every supported configuration met enterprise-grade validation tests already used in their FS and SA lines. However, as the backlash grew throughout 2024 and early 2025, it became clear that many customers—especially small businesses and home users—felt alienated by this rigid policy. Some migrated to alternative NAS ecosystems, while others publicly voiced concerns about the long-term openness of Synology’s platform. In response, Synology developed a new compatibility framework known as HCL 5.0, introduced in DSM 7.3, to strike a balance between reliability and flexibility. This new approach reinstates the ability to use unlisted hard drives and 2.5-inch SATA SSDs for storage pool creation on 2025 DiskStation Plus, Value, and J series models, provided the drives are not explicitly marked as incompatible. Meanwhile, enterprise systems such as the FS, SA, XS, and HD ranges continue to enforce strict compatibility for mission-critical stability. Synology described this as a pragmatic evolution of its policy, aligning with customer expectations while continuing to collaborate with major drive manufacturers to validate additional models under its new testing program. The result is a hybrid policy that protects Synology’s enterprise reliability standards but restores much of the flexibility and user confidence that defined the brand’s earlier systems.
What Happens When a User Installs a Hard Drive That Is Not on the Compatibility List but Is Not on the Incompatibility List Either?
Under DSM 7.3, Synology has overhauled how its NAS systems handle drives that are not officially listed in the compatibility database but are also not explicitly marked as incompatible. This new policy, part of the HCL 5.0 framework, restores the flexibility that was largely lost with DSM 7.2. For users of 2025 DiskStation Plus models, including systems such as the DS1525+, DS925+, and DS725+, these drives are now treated as fully functional and supported for installation, storage pool creation, and volume management. When a non-listed HDD or SATA SSD is installed in these units, DSM 7.3 accepts it without generating warnings, restrictions, or “unverified” messages. The drive behaves identically to a fully approved model, and users can create new RAID arrays, expand existing volumes, and use all standard DSM features such as snapshots, encryption, and Hyper Backup. This marks a significant shift from DSM 7.2, which blocked pool creation entirely if the installed drive was not verified by Synology.
The only distinction that remains is on the support side rather than the user interface. While DSM 7.3 operates normally with these drives, Synology’s technical support team may limit assistance for issues proven to be caused by non-listed hardware. This distinction allows experienced users to use mixed or legacy drives at their discretion while maintaining a clear boundary of responsibility. From a practical standpoint, performance, drive telemetry, and reliability monitoring remain fully available, including S.M.A.R.T. analysis, temperature reporting, and bad sector scanning. Storage pools built with these drives are indistinguishable from those using Synology-validated models, which means users can freely upgrade or migrate without worrying about feature loss.
The only exceptions to this open policy involve M.2 NVMe drives and systems outside the Plus, Value, or J series. NVMe SSDs used for caching or storage pools still require official validation because they endure heavier sustained write loads and generate more heat under continuous NAS workloads. As a result, only listed M.2 models can be used for new cache or pool creation, though previously configured drives can still be migrated. Meanwhile, enterprise-oriented NAS lines such as the RS, FS, SA, and XS series continue to operate under stricter compatibility rules, where only officially listed drives can be used for new storage pool creation. In these systems, non-listed drives can sometimes be recognized for migration, but cannot participate in new arrays or cache volumes.
For most users, this means that DSM 7.3 on the 2025 Plus series finally restores the traditional Synology experience: the ability to use virtually any NAS-grade hard drive or 2.5-inch SSD without restriction. It also removes the previous generation’s unnecessary barriers that alienated long-term customers. Synology has positioned this change as a response to community feedback, reaffirming that flexibility can coexist with reliability. The HCL 5.0 framework is now the baseline for all new consumer and prosumer systems, signaling Synology’s partial return to an open and more user-friendly storage policy.
Drive Type | Listed on Compatibility List | Not Listed (Not on Incompatibility List) | On Incompatibility List |
---|---|---|---|
HDD | Fully supported for installation, storage pool creation, migration, and caching | Fully supported for installation and storage pool creation; no warnings or limits | Blocked from installation and storage pool creation |
2.5″ SATA SSD | Fully supported for installation, caching, and migration | Fully supported for installation, caching, and migration; no warnings or limits | Blocked from installation and storage pool creation |
M.2 NVMe SSD | Fully supported for cache and storage pool creation (on select models) | Not supported for new cache or pool creation; supported only if migrated from an existing system | Fully blocked from all operations |
Warranty Coverage | Full Synology NAS warranty applies | Full NAS warranty applies, but Synology may not provide drive-specific technical support | NAS warranty applies; installation blocked |
How Is Hard Drive Compatibility in DSM 7.3 on the Rackstation/RS and NVR/DVA Surveillance NAS Systems?
While the original restrictions are expected (though not wholy welcome) for enterprise-grade units, DSM 7.3 also applies similar limitations to rackmount Plus (RS+) and DVA/NVR models, which has generated frustration among users expecting parity with desktop Plus series devices. Systems such as the RS2423RP+, RS422+, and DVA1622 remain governed by a more conservative policy, where only drives on the compatibility list can be used for new pool creation, and unlisted HDDs are accepted only for migration. In contrast to the new, flexible policy introduced for 2025 DiskStation Plus models, these rackmount and surveillance systems do not yet benefit from the same relaxed rules. This distinction is particularly disappointing given that many surveillance-optimized HDDs—such as Seagate’s SkyHawk or IronWolf ranges—have not yet been verified by Synology for DVA or NVR units, leaving buyers with fewer officially supported choices despite these drives being purpose-built for similar workloads.
The DVA and NVR product lines further complicate matters because their operating environments rely heavily on consistent write performance and power management behavior. Synology’s internal reasoning is that drive validation for continuous surveillance recording requires more predictable I/O latency and lower error recovery times than typical NAS workloads. However, the practical impact is a reduced range of compatible disks, even when many third-party NAS or CCTV-specific drives are known to perform reliably under similar conditions. Until Synology expands its verification program to include these models, administrators deploying rackmount Plus or DVA systems must continue to rely exclusively on officially listed drives or accept limited migration-only functionality.
NAS Series | Drives on Compatibility List | Drives Not Listed | Drives on Incompatibility List |
---|---|---|---|
RS Plus (e.g., RS2423+, RS422+) | Supported for new installation, storage pool creation, and migration | Supported only for migration; cannot create new storage pools or caches | Fully blocked from all operations |
DVA/NVR Series (e.g., DVA1622, DVA3221, NVR1218) | Supported for installation and migration | Supported only for migration; cannot create new storage pools | Fully blocked from all operations |
Supported Drive Types | HDD and 2.5″ SATA SSD | HDD and 2.5″ SATA SSD (migration only) | All drive types blocked |
Drive Example Notes | Synology HAT5300/HAT3300 verified; select enterprise drives | Seagate IronWolf, SkyHawk, WD Purple not yet verified for use | Drives failing thermal or firmware tests |
Use Case | Rackmount and surveillance workloads requiring consistent write throughput | Data migration or backup restoration | Unsupported entirely |
These restrictions highlight an ongoing inconsistency in Synology’s product ecosystem. DSM 7.3 offers broad flexibility and open drive use on desktop Plus series systems but maintains enterprise-grade rigidity across rackmount Plus and surveillance-focused models. For now, this gap means that users deploying DSM 7.3 on RS or DVA systems cannot benefit from the same simplified, user-friendly drive policy available to standard DiskStation Plus NAS units.
How Is Hard Drive Compatibility in DSM 7.3 on the FS, HD, SA, UC, XS+, XS, and DP Series?
In DSM 7.3, Synology continues to apply the most stringent validation rules across its enterprise and datacenter-class NAS platforms, which include the FS, HD, SA, UC, XS+, XS, RS, and DP series. These systems are built for environments where sustained uptime, predictable throughput, and long-term data integrity are non-negotiable. As a result, they rely entirely on Synology’s Enterprise Compatibility Framework, which only permits the use of drives that have been formally validated and listed on the official compatibility database. These listed drives undergo intensive reliability testing, including extended read/write stress cycles, multi-node redundancy simulations, and controlled recovery from power or network failures. DSM 7.3 enforces this framework to guarantee consistent behavior across RAID arrays and to ensure that firmware-level optimizations, such as error recovery timing and caching algorithms, work as designed with Synology’s proprietary storage stack.
For users of these enterprise models, drives fall into three possible states: listed, not listed, and incompatible. Listed drives are fully supported for installation, storage pool creation, caching, and migration. Drives that are not listed may still appear in Storage Manager but are limited to migration-only use, meaning they can be mounted if they come from an existing Synology system but cannot be initialized for new volumes or RAID groups. This allows data recovery or transition from legacy setups without granting full functionality. Meanwhile, drives on the incompatibility list are blocked entirely and cannot be used in any capacity. These restrictions are designed to prevent firmware mismatches or mechanical inconsistencies that could undermine array stability. In practice, this means that enterprise and rackmount models remain tied to the official drive ecosystem, often limited to Synology’s own HAT or HAS series drives or verified OEM equivalents.
In these product classes, DSM 7.3 also maintains a strict policy for cache and SSD usage. M.2 NVMe drives can only be used for caching or storage pools if they appear on the official compatibility list. Unlisted M.2 drives are detected by the system but cannot be assigned to any cache operation, even for testing purposes. Similarly, 2.5-inch SATA or SAS SSDs that are not verified cannot participate in new array creation, even though they may mount for migration. This conservative approach reflects Synology’s focus on maintaining data integrity over flexibility in its upper-tier systems, where downtime or data corruption can carry substantial business costs. DSM communicates these restrictions clearly during setup: any attempt to use an unsupported drive for new pool creation will trigger a warning explaining that the operation cannot proceed due to compatibility enforcement.
NAS Series | Drives on Compatibility List | Drives Not Listed | Drives on Incompatibility List |
---|---|---|---|
FS, HD, SA, UC, XS+, XS, DP | Fully supported for new installation, storage pool creation, cache creation, and migration | Supported only for migration from existing Synology systems; cannot create new pools or caches | Fully blocked from installation, pool creation, or migration |
Supported Drive Types | HDD, 2.5″ SATA/SAS SSD, M.2 NVMe SSD (depending on model) | HDD and 2.5″ SATA SSD (migration only) | All drive types blocked |
Cache Creation | Allowed only with listed drives | Blocked | Blocked |
Use Case | Enterprise-class virtualization, clustering, and 24/7 workloads | Transitional migration only | Unsupported entirely |
What are the benefits of Buying Synology-branded Hard Drives and SSDs?
In parallel with the policy adjustments introduced in DSM 7.3, Synology has also begun expanding a series of benefits and incentives aimed at customers who purchase Synology NAS systems together with Synology-branded storage media. These initiatives are part of the company’s ongoing effort to strengthen its vertically integrated ecosystem, ensuring optimal performance and reliability when all components come from the same source. In selected markets, buyers who purchase Synology HAT, HAS, or SAT series drives on the same invoice as their NAS hardware now receive extended warranty coverage of up to five years, administered directly through authorized distributors and resellers. In addition, Synology has introduced an Express Replacement program, allowing for immediate drive swaps during the warranty period without waiting for the defective unit to be shipped and inspected, effectively mirroring the convenience of a premium RMA service. These benefits are available at no extra cost when drives are purchased through approved channels. The initiative is designed to make Synology’s validated ecosystem more appealing to businesses seeking predictable lifecycle management and faster recovery in the event of hardware failure, while also providing an incentive for users to standardize on Synology-branded components rather than mixing third-party storage.
Head over to Blackvoid HERE to read Luka’s great write-up on DSM 7.3 below:
DSM 7.3 and Hard Drive / SSD Support Conclusion
DSM 7.3 might well represent the most comprehensive and transparent storage compatibility framework Synology has released to date (after years of obviscation and unclear messaging), but it also reinforces a clear divide between its consumer and enterprise platforms. The introduction of the HCL 5.0 policy marks a pragmatic shift from the heavily restricted DSM 7.1/7.2 model, restoring the flexibility that long-time users had relied on for more than a decade. On the 2025 DiskStation Plus series, users can once again install and operate any third-party NAS-grade HDD or SATA SSD without limitation, bringing back the open and adaptable system design that helped define Synology’s reputation. This balance between openness and validation shows the company’s recognition of user feedback and its effort to rebuild trust after widespread criticism of its earlier drive-locking policy. By maintaining full functionality for unlisted drives while still reserving strict validation for high-end hardware, DSM 7.3 offers a compromise that keeps consumer-grade systems practical and professional-grade systems predictable. Not ideal, but better than what was already in place.
However, DSM 7.3 also underlines the growing separation between Synology’s desktop Plus models and its rackmount Plus, DVA, and enterprise systems. While home and small-business users benefit from restored flexibility, administrators working with rackmount or surveillance solutions remain tied to tightly controlled drive lists. The continued exclusion of common NAS and NVR-grade drives—such as Seagate IronWolf and SkyHawk or WD Purple series—from the verified list limits adoption and drives up deployment costs, particularly for surveillance users who require high-capacity, continuous-write storage. Until Synology expands its validation program or aligns its rackmount Plus systems with the same drive-handling rules as its desktop equivalents, this divide will remain a sticking point. DSM 7.3 is therefore both a meaningful correction and a reminder that Synology’s storage policy continues to evolve in response to user pressure. It moves the platform back toward flexibility without abandoning its enterprise reliability philosophy, but the differences between product tiers are now more visible than ever.
Want to Support What We Do? Use the Links Below to Buy your NAS and/or HDD and SSD Media. Clicking these links will result in a small commission for anything you purchase, heading to me and Eddie @NASCompares and allows us to keep doing this! It’s just us two here and between this and ads, it’s the most passive way to keep us sailing! Thanks |
📧 SUBSCRIBE TO OUR NEWSLETTER 🔔
🔒 Join Inner Circle
Get an alert every time something gets added to this specific article!
This description contains links to Amazon. These links will take you to some of the products mentioned in today's content. As an Amazon Associate, I earn from qualifying purchases. Visit the NASCompares Deal Finder to find the best place to buy this device in your region, based on Service, Support and Reputation - Just Search for your NAS Drive in the Box Below
Need Advice on Data Storage from an Expert?
Finally, for free advice about your setup, just leave a message in the comments below here at NASCompares.com and we will get back to you.
![]() |
![]() |
Gl.iNet Comet PoE Review (GL-RM1PE)
UniFi UNAS Pro 8 Tests - Noise, Power, Performance & Temps
UGREEN DXP4800 PLUS vs DH4300 NAS - Price vs Power?
Sharge Disk Pro Review - Mobile Storage Done Different?
WHERE is the New QNAP TS-464 Follow Up?
Minisforum MS-S1 Max PC Review
Access content via Patreon or KO-FI
Discover more from NAS Compares
Subscribe to get the latest posts sent to your email.
I’ve noticed that DSM 7.3 isn’t respecting my LED’s OFF setting
REPLY ON YOUTUBE
Synology is doing a good work to get customers over to other brands like UGREEN, Terramaster and home built ones
REPLY ON YOUTUBE
You make me want Gregg’s coffee, tea, and sausage rolls… <3
REPLY ON YOUTUBE
I love the fact that users across multiple companies/products are finally making a stand against these greedy companies. No longer can we allow these companies to extort every dollar out of us. I for one love the apps/software my Synology has. I’ve become very dependent on them. But AS SOON as Unifi get their software in order and makes something that can compete with Synology I’m out. This whole ordeal, and now the transcoding thing has been a bad taste in my mouth for Synology
REPLY ON YOUTUBE
2 weeks ago we migrated seven 6tb seagate to an RS2423+ and replaced all hdd’s with Synology ones ….
REPLY ON YOUTUBE
Fool me once shame on you, fool me twice shame on me. Not gonna buy a Synology again.
REPLY ON YOUTUBE
Hubris meets angry customers. Guess who’ll win if you’re NOT a monopolist like Microsoft.
REPLY ON YOUTUBE
You are 100% right about the incentives they should have used to woo enterprise customers. Extended warranties and express replacements are things that enterprises are willing to pay for. They could have added remote support and monitoring too. These are all things that tier 1 storage vendors offer as standard.
REPLY ON YOUTUBE
Naw. I had a SMB that wanted to role out Synology but their branded HDs took 3 weeks to arrive. They asked why we explained and they said after this we are done.
REPLY ON YOUTUBE
This should not be a surprise. A company tired something and changed their mind. We can speculate all day about reasons. Maybe they thought the manufacturers would jump on validation to get their drives on the list. Maybe this, maybe that. It doesn’t matter. I never ruled them out of my next purchase, and this decision hasn’t changed much for me. I’ll make that decision when I come to it. I have an 1821+. I want a second 8 bay to back it up to in a different location. Maybe that will be an 1825+, maybe it will be the new Ubiquiti 8 bay that was just announced, maybe something else. I still don’t know, and that decision is a next year decision anyway. I have reasons right now to go either way.
For those saying it is too late, it isn’t. Companies have made much larger mistakes and survived. Companies have killed people and survived. Here’s the thing, if it really is too late, there is no need for them to change. They have lost the customers that are lost, and kept the ones they will keep. New customers will look at this past decision and buy or pass on the brand. No, it isn’t too late. Many new customers will buy now that would not have before. Others that decided not to will come back. Those who will never forgive or trust have exist, but just because some will never guy the brand again, it does not mean it was too late. Even some of those that say never again today, will say yes tomorrow.
I’m not defending what they did. I didn’t like it. However, I attempt to be objective and less feeling about what I think about such things. When my feels get involved, I get super opinionated.
The reactions at the time were warranted, and probably helped drive the ultimate decision to change, but now its over. We should all move on. Hate them and never support them again, or forgive them and consider the brand an option. Either way, let it go.
REPLY ON YOUTUBE
I no longer care. I moved off my 1621+ to my own NAS running True NAS Scale under Proxmox.
REPLY ON YOUTUBE
My biggest question with this has been, with a brand new empty NAS like a DS1525+, can you upgrade it to 7.3 without a Synology drive in it?
I assume they still ship with v7.2 DSM atm presumably with the old drive restriction already in place, so is there a chicken or the egg problem here?
Can you update the system with all of the bays empty as it comes from the factory?
edit: I see you did address this in the video at around 17:00
REPLY ON YOUTUBE
Glad that I wait and DON’T BUY a UGreen.
REPLY ON YOUTUBE
they really thought they could strongarm this market with competition like Minisforum, Ugreen and yes, even QNAP out there, lol. not intelligent! now they try to backpedal after having burned all their bridges with their small/medium business customers. just a massive unforced error.
REPLY ON YOUTUBE
As others already said, to little to late, after a long time (15+years) for just using as primary and backup NASes only Synology the next one would be either a ugreen hardware with truenas or something similar.
REPLY ON YOUTUBE
For someone who doesn’t have a good word to say about Greggs, you seem to visit them quite a lot.
REPLY ON YOUTUBE
That “argument” about thermals on ssd is almost funny.
Yeah sure Synology, talk to me again when you actually create your very own flash chips and controllers.
Until then, dear Synology, please stop talking you are embarrassing yourself with this bullshit.
Also, not allowing RS series to use all disks, basically kills that segment.
They are highly resistant to common sense over there at Synology it seems and will need another round of sales failures to grasp the concept that alienating your customers is not the smart business move.
REPLY ON YOUTUBE
Synology has done long-term damage to their reputation. I would have forgiven them if they were quicker to start letting additional drives in. Say maybe one to two months max. I have a 923 that I’m quite pleased with, but I’m not sure I will ever get another Synology. Just too much chance of them making another stupid turn.
REPLY ON YOUTUBE
They really f@cked up, big time. I wonder if if they will ever be able to recover from the damage they caused.
REPLY ON YOUTUBE
Fuck shitology
REPLY ON YOUTUBE
I was just curious: a Synonlogy 8TB drive is $100 more than a WD Red Pro. I only have 2 8 TB WD Red Pro’s in my DS220j but you’ll never find a sale on a Synology branded drive.
REPLY ON YOUTUBE
Too late, I have purchased a Ugreen DXP6800 Pro and a DXP8800 Plus to replace my Old DS410J. I will never go anywhere near Synology again for home or work use.
REPLY ON YOUTUBE
Too little too late. I already went with UGreen for my most recent NAS purchase.
REPLY ON YOUTUBE
Too late, they have showed their colours, won’t be buying Synology again!
REPLY ON YOUTUBE
too late… and don’t forget that hdds wasn’t only problem, problem is hardware 15+ years old being sold as new
REPLY ON YOUTUBE
DS2422+ is still grumping about unverified drives with 7.3. Hmmf.
REPLY ON YOUTUBE
I only just heard about this. I’ve been buying Synology for years but my next upgrade will be a different brand. Fuck them for even trying this bullshit.
REPLY ON YOUTUBE
The damage has been done already. Also, who’s to say they don’t walk this decision back again like they have before? BYEEEEEE!!!
REPLY ON YOUTUBE
Unfortuantely, Synology cannot be trusted anymore. They tried it once, and they will try it again as soon as they think they can get away with it. Trust has been broken. I’ve already pivoted our company away from Synology and won’t be returning.
REPLY ON YOUTUBE
Well, from Australia and seeing the lineups at Greggs… something must be good. Seagulls like their sausage rolls????
REPLY ON YOUTUBE
I figured this would happen. Especially since in reality they made no real effort to make it difficult to bypass originally. Personally, not going to stand on my soapbox and proclaim because they did something I didn’t like originally, I will never use them again.
REPLY ON YOUTUBE
It’s good news that Synology will ease-up on their stringent HDD & SSD restrictions. However, it’s not uncommon for a drive manufacturer to discontinue an HDD for a newer model after a few years. I’ve had lots of trouble finding any listed compatible disk drives that are still sold and on Synology’s compatibility list a few years after the list is released. Synology is not known for updating their compatibility lists and the HDD entries on their lists are extremely specific. What’s their commitment to maintaining and updating their compatibility lists with newer drives that are replacements for listed drives no longer on the market?
hey @nascompares, please i bought a pair of WD Red Plus 4TB CMR HDDs, do you think that Seagate makes something of similar quality? or should i just stick with WD HDDs, thanks mate You are awesome and so is Your channel
REPLY ON YOUTUBE
I’m jealous of your 2×30 Seagates. I’m currently using 20+24 (I know, inefficient), but they’re nearing their limit.
REPLY ON YOUTUBE
I’ll throw it away but i will use mine until it dies, and get a proper replacement somewhere else
REPLY ON YOUTUBE
I use NVME caching on my DS423+. Will this be a problem if I update to 7.3?
REPLY ON YOUTUBE
i also changed to UGreen it was cheaper and i could use the hard drives i already had
REPLY ON YOUTUBE
Too late, Synology. Too late.
REPLY ON YOUTUBE
It’s good Synology U-turned on this. however, remember, they didn’t do it for you, they did it for themselves. Not listening to their customers is what got them into this mess in the first place.
REPLY ON YOUTUBE
Bought a 925+, found out about the squeeze play, and returned it. Not going to trust them again. This is just a short-term appeasement and they’ll go right back to it as soon as they think they can get away with it. Earning an honest profit was just too much work for them.
REPLY ON YOUTUBE
I believed them when they told us what they wanted. So i got the UNAS Pro. Hope they go broke
REPLY ON YOUTUBE
reputation already damaged, never buying a synology
REPLY ON YOUTUBE
If they can do this once, they can do it twice. I’m never gonna trust Synology ever again. I’m building my DIY NAS with a mini pc + trueNAS scale
REPLY ON YOUTUBE
Is it good they’ve u-turned on drive compatibility? Absolutely.
Is it bad they’re still artificially locking out NVMe? Definitely. We know they work as a cache – the last version of hardware was no different to the current one.
REPLY ON YOUTUBE
Stop drinking coffee NasChuck, for a moment I thought I’m watching Network Chuck, same energy, must be the coffee..
REPLY ON YOUTUBE
As Synology’s competitors are adding features, Synology is taking them away. Returning 1 doesn’t tilt the balance back in their favor. My DS918+ will have been my last Synology product.
REPLY ON YOUTUBE
I literally just purchased a ugreen yesterday during prime day sale ????. I was originally going to buy a Synology but then they went and did all this
REPLY ON YOUTUBE
Too late
REPLY ON YOUTUBE
Bridge burned, drive block, drive basic reporting (SMART) block, codec removal and outright hostile blocking (kernel), lack of hardware upgrades…
REPLY ON YOUTUBE
Dumped Synology for Unifi. Done deal. The trust is gone Synology.
REPLY ON YOUTUBE
Ha, ha, your persistence in justified Robby, but too late Synology – you lost my trust ages ago! Earlier this year I had planned to invest in Synology but their exclusive disk policy pushed me to QNAP and I’m very happy with my decision. I’m using my own choice of HDD’s and SSD’s without having to wrestle with hacks.
REPLY ON YOUTUBE
no Sausage rolls?
REPLY ON YOUTUBE
I will still refuse to buy a Synology again. If they can add support they can take it away as easily.
REPLY ON YOUTUBE
10:33 So they 80% fixed it. All that does is continue to highlight their greed and failure. Hello, Ugreen
REPLY ON YOUTUBE
FYI – I’d say that the current £84.99 price on a LEXAR 2TB Sata SSD ( _ama _*_B0FBV6734F_* ) is good in the Amazon ‘Big Day’ (???) sale at UK prices. However … I cannot go with 3 year warranties … even if I never use them. ????
REPLY ON YOUTUBE
????????????????just bought a 224+ instead of 225+
due to hardisk compatibility issue which cost
HKD$100 higher
REPLY ON YOUTUBE
Too late, I ll never buy Synology again.
REPLY ON YOUTUBE
Loving my Ugreen NAS. Could have been a Synology, but glad they screwed the pooch.
REPLY ON YOUTUBE
There’s going to be so. Many. Reddit. Posts. With the same questions over and over and over again.
REPLY ON YOUTUBE
i’m very kindly ask you about a review of the space aries nas case. thank you very much
REPLY ON YOUTUBE
Ok, so Synology have begrudgingly given something back, but the question is, what have they taken away?
REPLY ON YOUTUBE
Too late, I built two TrueNAS servers to replace my two Synology servers, which I sold on eBay. There was definitely a learning curve, but I’ve now got everything up and running perfectly. What happens to all the people who were forced to buy their branded drives initially reluctantly? ????
REPLY ON YOUTUBE
So still no nvme cache/storage… ok.
REPLY ON YOUTUBE
Thanks for posting. I will say this, if Synology was looking for 10-15x media/news exposure for 2025, they succeeded in spades. I stay hopeful that Unifi will find their stride in this segment and cause even more people to not only move NAS/Storage stuff but also their firewall/routers, access points and switches. Synology could lose entire installations to Unifi. Also hopeful for more from Minisforum.
REPLY ON YOUTUBE
I appreciate the effort Synology is making with the “decision reversal”, but them showing such disregard for consumers/prosumers (in so many ways!), they will never be my primary unit again, I don’t trust them. I have a DS923+, and will keep that for my access to DSM features and sunken cost of the upgrades, but given that it’s an AMD CPU and their very lackadaisical approach to bringing their hardware to a competitive level, companies like UGreen, Orico, etc. are getting a chance at my wallet and technology focus.
REPLY ON YOUTUBE
Hot dogs generally have less than 10% meat.
This is a crap way of eating meat . . . a bit like SMR (Shingled Magnetic Recording) hard drives.
REPLY ON YOUTUBE
Ffs I bought a qnap a few months ago because of this nonsense… however at least I can use plex, transcode and whatever hdd I want…
REPLY ON YOUTUBE
Ffs I bought a qnap a few months ago because of this nonsense… however at least I can use plex, transcode and whatever hdd I want…
REPLY ON YOUTUBE
Ffs I bought a qnap a few months ago because of this nonsense… however at least I can use plex, transcode and whatever hdd I want…
REPLY ON YOUTUBE
Ffs I bought a qnap a few months ago because of this nonsense… however at least I can use plex, transcode and whatever hdd I want…
REPLY ON YOUTUBE
In July, I replaced my aging DS918+5 bay expansion with a DS 1821+. Virtually the same hardware as DS1825+, and I use a dual PCIe 10 gig card so don’t miss 2.5 gig. Very happy with my purchase, but after 15 years this will likely be my last Synology. They finally enshittified me out of their ecosystem…
REPLY ON YOUTUBE
It still a shame, dispite i got all hd syno plus series, i also got wd red sn 700 ,nvme, specific for cache nas drive, and can’t use it anymore? syno nvme are waaay to expensive for home. Syno already lost me, slowly, bit by bit…next deployment will be synology free.
REPLY ON YOUTUBE
That’s Greggs. Yes, their operating procedures are first class. But the physical hardware is blatantly cheap, stale and overpriced.
Um…. I think I’ve gotten myself a bit mixed up.
Apologies.
P.s. Is Wenzels any good? I see it, but not had the courage to try. Worried about my data being shared with the Chinese Government……
…. again, I think I’ve gotten mixed up. Might go have a walk.
REPLY ON YOUTUBE
Smells like they’ve changed it a bit for certain models so that they confuse the issue and muddy the story in the media. Divide and conquer strategy.
REPLY ON YOUTUBE
I’ve had a Synology DS1621+ for several years and built a server in a box (Jonsbo N5).
I can say that I’m very happy and well served with my NAS/Server (Operating System TRUENAS).
These days, with the amount of hardware and software available, I can say that I don’t miss Synology at all.
Best Reggards
REPLY ON YOUTUBE
I’ve had a Synology DS1621+ for several years and built a server in a box (Jonsbo N5).
I can say that I’m very happy and well served with my NAS/Server (Operating System TRUENAS).
These days, with the amount of hardware and software available, I can say that I don’t miss Synology at all.
Best Reggards
REPLY ON YOUTUBE
I’ve had a Synology DS1621+ for several years and built a server in a box (Jonsbo N5).
I can say that I’m very happy and well served with my NAS/Server (Operating System TRUENAS).
These days, with the amount of hardware and software available, I can say that I don’t miss Synology at all.
Best Reggards
REPLY ON YOUTUBE
I’ve had a Synology DS1621+ for several years and built a server in a box (Jonsbo N5).
I can say that I’m very happy and well served with my NAS/Server (Operating System TRUENAS).
These days, with the amount of hardware and software available, I can say that I don’t miss Synology at all.
Best Reggards
REPLY ON YOUTUBE
What’s stopping them from rolling back to wanting their own brand once again?
REPLY ON YOUTUBE
What’s stopping them from rolling back to wanting their own brand once again?
REPLY ON YOUTUBE
What’s stopping them from rolling back to wanting their own brand once again?
REPLY ON YOUTUBE
What’s stopping them from rolling back to wanting their own brand once again?
REPLY ON YOUTUBE
It is too late for me. My old Synology was in need of a replacement and due to the drive restrictions, I purchased a UNAS instead.
REPLY ON YOUTUBE
It is too late for me. My old Synology was in need of a replacement and due to the drive restrictions, I purchased a UNAS instead.
REPLY ON YOUTUBE
It is too late for me. My old Synology was in need of a replacement and due to the drive restrictions, I purchased a UNAS instead.
REPLY ON YOUTUBE
It is too late for me. My old Synology was in need of a replacement and due to the drive restrictions, I purchased a UNAS instead.
REPLY ON YOUTUBE
It’s too late, i’m going with UGREEN , I would never even have considered them if synology didnt pull this stunt
REPLY ON YOUTUBE
It’s too late, i’m going with UGREEN , I would never even have considered them if synology didnt pull this stunt
REPLY ON YOUTUBE
It’s too late, i’m going with UGREEN , I would never even have considered them if synology didnt pull this stunt
REPLY ON YOUTUBE
It’s too late, i’m going with UGREEN , I would never even have considered them if synology didnt pull this stunt
REPLY ON YOUTUBE
I dont trust them or want to use their products anymore. I had a 920+ and a older 2-bay I used as backup of backup. Sold both, I use Unraid as main NAS now and a Proxmox server as second device. Very happy about it and leaned a lot along the way. I recomend Unraid for anyone. Very flexible and great community!
REPLY ON YOUTUBE
I dont trust them or want to use their products anymore. I had a 920+ and a older 2-bay I used as backup of backup. Sold both, I use Unraid as main NAS now and a Proxmox server as second device. Very happy about it and leaned a lot along the way. I recomend Unraid for anyone. Very flexible and great community!
REPLY ON YOUTUBE
I dont trust them or want to use their products anymore. I had a 920+ and a older 2-bay I used as backup of backup. Sold both, I use Unraid as main NAS now and a Proxmox server as second device. Very happy about it and leaned a lot along the way. I recomend Unraid for anyone. Very flexible and great community!
REPLY ON YOUTUBE
I dont trust them or want to use their products anymore. I had a 920+ and a older 2-bay I used as backup of backup. Sold both, I use Unraid as main NAS now and a Proxmox server as second device. Very happy about it and leaned a lot along the way. I recomend Unraid for anyone. Very flexible and great community!
REPLY ON YOUTUBE
Can you take 8 drives or so from an old system and put them in a new NAS with 7.3.
REPLY ON YOUTUBE
DSM 8 will require a subsription…wait and see, synology not done yet….
REPLY ON YOUTUBE
DSM 8 will require a subsription…wait and see, synology not done yet….
REPLY ON YOUTUBE
DSM 8 will require a subsription…wait and see, synology not done yet….
REPLY ON YOUTUBE
DSM 8 will require a subsription…wait and see, synology not done yet….
REPLY ON YOUTUBE
Hi
REPLY ON YOUTUBE
If you read the DSM7.3 statement carefully: “Synology is collaborating with drive manufacturers to expand the range of certified storage media, delivering more reliable options. In the meantime, 2025 model-year DiskStation Plus, Value, and J Series running DSM 7.3 will support installation and storage pool creation with third-party drives”
Sounds more like they postponed their vendor lock in move to eg next year.
REPLY ON YOUTUBE
Too late Synology. Greed never works. Already moving all our clients and several facilities elsewhere.
REPLY ON YOUTUBE
Too late Synology. Greed never works. Already moving all our clients and several facilities elsewhere.
REPLY ON YOUTUBE
Too late Synology. Greed never works. Already moving all our clients and several facilities elsewhere.
REPLY ON YOUTUBE
Too late Synology. Greed never works. Already moving all our clients and several facilities elsewhere.
REPLY ON YOUTUBE
I hope they will bring back integrated graphics also.
REPLY ON YOUTUBE
I hope they will bring back integrated graphics also.
REPLY ON YOUTUBE
I didn’t even know Synology did this. Good to know they can’t be trusted. For me, it takes about 5 years to trust a brand. Better to buy something else with less risk.
REPLY ON YOUTUBE
I didn’t even know Synology did this. Good to know they can’t be trusted. For me, it takes about 5 years to trust a brand. Better to buy something else with less risk.
REPLY ON YOUTUBE
I needed an extra NAS to back up my Synology RS1221+, but Synology’s drive restrictions during Prime Day pushed me to grab a UGreen NAS instead. When companies make abrupt changes like this, they really should consider how it affects loyal customers and long-term sales. Hopefully next time, they’ll think twice before alienating their base.
REPLY ON YOUTUBE
I needed an extra NAS to back up my Synology RS1221+, but Synology’s drive restrictions during Prime Day pushed me to grab a UGreen NAS instead. When companies make abrupt changes like this, they really should consider how it affects loyal customers and long-term sales. Hopefully next time, they’ll think twice before alienating their base.
REPLY ON YOUTUBE
I ordered UniFi Unas Pro two days ago, should arrive today. I also noticed Synology store is “out of stock” on 16 TB drives right now. Largest drive available from Synology is 12TB at the moment. Looks like logistics issues are the real reason for the change in policy, not a change in their thinking. Nothing keeping them from implementing the drive restrictions again.
REPLY ON YOUTUBE
I ordered UniFi Unas Pro two days ago, should arrive today. I also noticed Synology store is “out of stock” on 16 TB drives right now. Largest drive available from Synology is 12TB at the moment. Looks like logistics issues are the real reason for the change in policy, not a change in their thinking. Nothing keeping them from implementing the drive restrictions again.
REPLY ON YOUTUBE
Too late, I was going to get a Synology but switched to UNIFI.
REPLY ON YOUTUBE
Too late, I was going to get a Synology but switched to UNIFI.
REPLY ON YOUTUBE
It appears to me that Synology let greed override customer service, and then became tone-deaf to the rising clamor. While some users will continue to support the platform, many other users (including me) have lost trust in the brand and have moved on. I had a Synology DS-920+ and was planning to purchase a DS-925+. When Synology made this decision to restrict drives, it became easy for me to switch to a UGreen DXP4800Plus. While Synology’s OS is more refined, UGreen is moving fast, focusing on getting the core system just right and not overextending themselves. I am very happy with my decision, and won’t be going back.
REPLY ON YOUTUBE
It appears to me that Synology let greed override customer service, and then became tone-deaf to the rising clamor. While some users will continue to support the platform, many other users (including me) have lost trust in the brand and have moved on. I had a Synology DS-920+ and was planning to purchase a DS-925+. When Synology made this decision to restrict drives, it became easy for me to switch to a UGreen DXP4800Plus. While Synology’s OS is more refined, UGreen is moving fast, focusing on getting the core system just right and not overextending themselves. I am very happy with my decision, and won’t be going back.
REPLY ON YOUTUBE
Far to late. Trust gone and massively dated hardware. I’m a UGREEN fanboy now and have spent £1000’s of customer money with them. Even my own NAS is now a UGREEN DXP6800 Pro (I even have DMS7 running as a VM as the only remotely usefull thing I wanted from DMS was the 360 Active backup)
REPLY ON YOUTUBE
Far to late. Trust gone and massively dated hardware. I’m a UGREEN fanboy now and have spent £1000’s of customer money with them. Even my own NAS is now a UGREEN DXP6800 Pro (I even have DMS7 running as a VM as the only remotely usefull thing I wanted from DMS was the 360 Active backup)
REPLY ON YOUTUBE
Your point at about 8 mins…its a non issue? they wont be impacted as their old systems will never have been restricted… and their old DSM was not a hinderance.. ONLY new device (which prob would have been 7.2 when they bought it) will need upgrade to 7.3 to escape the restriction… i.e. a small update from 7.2 to 7.3… not the major upheaval you make it out to be.
REPLY ON YOUTUBE
Your point at about 8 mins…its a non issue? they wont be impacted as their old systems will never have been restricted… and their old DSM was not a hinderance.. ONLY new device (which prob would have been 7.2 when they bought it) will need upgrade to 7.3 to escape the restriction… i.e. a small update from 7.2 to 7.3… not the major upheaval you make it out to be.
REPLY ON YOUTUBE
The biggest mistake Synology made was that they DID NOT KNOW WHO THEIR CUSTOMERS ARE!!
Most NAS buyers are tech-lovers and “geeks” who hate to be owned by anyone. They always want to make their own decision – no matter how expensive those choices are.
Synology tried to mess with those people who had “chosen” Synology NAS on their own decision, and didn’t know those same people can “choose to leave” also on their own decision. Wonderful case study for the most stupid marketing decision.
REPLY ON YOUTUBE
The biggest mistake Synology made was that they DID NOT KNOW WHO THEIR CUSTOMERS ARE!!
Most NAS buyers are tech-lovers and “geeks” who hate to be owned by anyone. They always want to make their own decision – no matter how expensive those choices are.
Synology tried to mess with those people who had “chosen” Synology NAS on their own decision, and didn’t know those same people can “choose to leave” also on their own decision. Wonderful case study for the most stupid marketing decision.
REPLY ON YOUTUBE
Too late Synology. My new, bigger NAS is a Unifi. The old Synology just sits in a cupboard now and keeps backups of the UNAS
REPLY ON YOUTUBE
Too late Synology. My new, bigger NAS is a Unifi. The old Synology just sits in a cupboard now and keeps backups of the UNAS
REPLY ON YOUTUBE
great storage!! great software!! great options!! but certainly fastest way to loose customers. I am glad to hear but I also jumped on the Unifi and Ugreen (both U companies . . . . .) train and have greatly extended my NAS. However, not leaving Synology yet and looking forward as the NAS market get more and more shaken up.
REPLY ON YOUTUBE
great storage!! great software!! great options!! but certainly fastest way to loose customers. I am glad to hear but I also jumped on the Unifi and Ugreen (both U companies . . . . .) train and have greatly extended my NAS. However, not leaving Synology yet and looking forward as the NAS market get more and more shaken up.
REPLY ON YOUTUBE
I WAS a Synology fanboy since 2006. I bought 4 NAS boxes and 6 routers in that time, along with recommending their kit to many others along the way. This hard drive lock in, low end hardware at premium prices, removal of updates for older but capable equipment and removal of functionality means that they are unlikely to ever see me as a customer again. I still have the routers for now, but have moved on in terms of NAS hardware. Latest machine is a self build with unraid. Future machines to be determined.
REPLY ON YOUTUBE
I WAS a Synology fanboy since 2006. I bought 4 NAS boxes and 6 routers in that time, along with recommending their kit to many others along the way. This hard drive lock in, low end hardware at premium prices, removal of updates for older but capable equipment and removal of functionality means that they are unlikely to ever see me as a customer again. I still have the routers for now, but have moved on in terms of NAS hardware. Latest machine is a self build with unraid. Future machines to be determined.
REPLY ON YOUTUBE
Synology has shown their true colors. I’m not buying anything from them because all it takes is some “investor” to come in and change it again to find margin.
REPLY ON YOUTUBE
Synology has shown their true colors. I’m not buying anything from them because all it takes is some “investor” to come in and change it again to find margin.
REPLY ON YOUTUBE
After decades with Synology, my trust is gone — and I believe many other prosumer users feel the same. DSM remains a brilliant piece of software, but the company’s direction has become impossible to follow: restrictive drive policies, buggy updates, and the sense that small scale users are no longer a priority.
Here’s a tip, Synology: license your still-magnificent DSM OS (and its suite of apps) for third party hardware. Many of us would happily pay a few hundred euros for the software alone — and pair it with hardware that’s much more powerful and available from other producers.
I just don’t think users that have jumped the boat will return otherwise.
REPLY ON YOUTUBE
After decades with Synology, my trust is gone — and I believe many other prosumer users feel the same. DSM remains a brilliant piece of software, but the company’s direction has become impossible to follow: restrictive drive policies, buggy updates, and the sense that small scale users are no longer a priority.
Here’s a tip, Synology: license your still-magnificent DSM OS (and its suite of apps) for third party hardware. Many of us would happily pay a few hundred euros for the software alone — and pair it with hardware that’s much more powerful and available from other producers.
I just don’t think users that have jumped the boat will return otherwise.
REPLY ON YOUTUBE
I would not have a problem using Synology drives, it was just the price of the drives compared to alternative suppliers. Even if it was a little increase that would not be a problem. I use Toshiba Enterprise drives and they have been great. I have 4TB, 8TB and 16TB drives over 2 systems and I went with QNAP due to the ability to use the drives I want, capability to use 2.5Gb and insert Intel 540 10Gb cards.
REPLY ON YOUTUBE
I would not have a problem using Synology drives, it was just the price of the drives compared to alternative suppliers. Even if it was a little increase that would not be a problem. I use Toshiba Enterprise drives and they have been great. I have 4TB, 8TB and 16TB drives over 2 systems and I went with QNAP due to the ability to use the drives I want, capability to use 2.5Gb and insert Intel 540 10Gb cards.
REPLY ON YOUTUBE
I was in the process of trying to decide if I wanted a Synology until they decided to be stupid by restricting hardware use of HDD. Too late for them as I just built my own NAS, and Synology can bite my shiny metal hindquarters.
REPLY ON YOUTUBE
I was in the process of trying to decide if I wanted a Synology until they decided to be stupid by restricting hardware use of HDD. Too late for them as I just built my own NAS, and Synology can bite my shiny metal hindquarters.
REPLY ON YOUTUBE
Did you forget to cut out the intro? get to it already nobody wants to watch you rearrange stuff
REPLY ON YOUTUBE
Did you forget to cut out the intro? get to it already nobody wants to watch you rearrange stuff
REPLY ON YOUTUBE
Lol Synology, the damage has been done you bird brains, you’ve broken the Trust….. Whats your next money hungry move.
BTW Synology you missed out on 4 NAS sales at my end because of your silly money hungry tactic…
Also if Ugreen can supply better hardware at a cheaper price why can’t you? Goes to show you’ve been ripping ppl off for many years.
Whoever is running your circus Synology I suggest you sack him because he’s given you a very bad reputation…
REPLY ON YOUTUBE
Lol Synology, the damage has been done you bird brains, you’ve broken the Trust….. Whats your next money hungry move.
BTW Synology you missed out on 4 NAS sales at my end because of your silly money hungry tactic…
Also if Ugreen can supply better hardware at a cheaper price why can’t you? Goes to show you’ve been ripping ppl off for many years.
Whoever is running your circus Synology I suggest you sack him because he’s given you a very bad reputation…
REPLY ON YOUTUBE
Too late already leaving! Synology have seriously damaged there reputation
REPLY ON YOUTUBE
Too late already leaving! Synology have seriously damaged there reputation
REPLY ON YOUTUBE
Too late for me, already swapped out my ds413 for UGreen DXP 4800 plus. I had placed an order for the DS1525 when I discovered the 3rd Party Disk policy so had to jump ship. If they had said that 3rd Party disks where incoming I may well have stayed with Synology….
REPLY ON YOUTUBE
Too late for me, already swapped out my ds413 for UGreen DXP 4800 plus. I had placed an order for the DS1525 when I discovered the 3rd Party Disk policy so had to jump ship. If they had said that 3rd Party disks where incoming I may well have stayed with Synology….
REPLY ON YOUTUBE
Too late. I invested elsewhere. In about 2 years I’ll be back shopping for a new NAS. Let’s see if synology rebuilds it’s reputation by then
REPLY ON YOUTUBE
Too late. I invested elsewhere. In about 2 years I’ll be back shopping for a new NAS. Let’s see if synology rebuilds it’s reputation by then
REPLY ON YOUTUBE
There is another good reason for the sudden change of heart – Ubiquiti.
REPLY ON YOUTUBE
There is another good reason for the sudden change of heart – Ubiquiti.
REPLY ON YOUTUBE
Thank You! Great news but…… To little too late.
REPLY ON YOUTUBE
Thank You! Great news but…… To little too late.
REPLY ON YOUTUBE
I needed a new NAS and bought a UNAS pro but kept my DS918+. I think this was about Synology thinking (incorrectly) that the power of their brand would keep users under the thumb of their draconian policies. I can only assume the reason for the u-turn is that their sales figures have been poor and they don’t enjoy being characterised as a bully in the market. As you say this will take a long time for people to forget and trust will take longer. They compounded their direction change with messaging that no-one believed about drive quality and reliability. Do they think that we forgot the literal point of their product is to protect against HDD failures. If they had been worried about that, they would have forced users to take more resilience (i.e. raid one in a two or four bay nas) or one of the 2 drive protection strategies in a larger nas. For me it’s the spin on why they were making the change to only support their drives that I never believed and I don’t appreciate
REPLY ON YOUTUBE
I needed a new NAS and bought a UNAS pro but kept my DS918+. I think this was about Synology thinking (incorrectly) that the power of their brand would keep users under the thumb of their draconian policies. I can only assume the reason for the u-turn is that their sales figures have been poor and they don’t enjoy being characterised as a bully in the market. As you say this will take a long time for people to forget and trust will take longer. They compounded their direction change with messaging that no-one believed about drive quality and reliability. Do they think that we forgot the literal point of their product is to protect against HDD failures. If they had been worried about that, they would have forced users to take more resilience (i.e. raid one in a two or four bay nas) or one of the 2 drive protection strategies in a larger nas. For me it’s the spin on why they were making the change to only support their drives that I never believed and I don’t appreciate
REPLY ON YOUTUBE
Synology lost all my trust and I got rid of my Synology Nas.
REPLY ON YOUTUBE
Synology lost all my trust and I got rid of my Synology Nas.
REPLY ON YOUTUBE
Odd business decision… No doubt they cannot get hold of enough HDDs for the to put their sticker on, and know they wont be able to meet demand. This will come back when the HDD market stabilises in a few years.
REPLY ON YOUTUBE
Odd business decision… No doubt they cannot get hold of enough HDDs for the to put their sticker on, and know they wont be able to meet demand. This will come back when the HDD market stabilises in a few years.
REPLY ON YOUTUBE
Too little, too late.
I bought my first NAS a couple of months ago, I was looking at Synology but ended up with a Ugreen due to this policy.
REPLY ON YOUTUBE
Too little, too late.
I bought my first NAS a couple of months ago, I was looking at Synology but ended up with a Ugreen due to this policy.
REPLY ON YOUTUBE
I’ve been looking for a future replacement of my DS918+ which is working fine at the moment. I considered going with Syno HDDs for a bit and just eating this but then did more research on alternatives and I actually now want something that isn’t so locked down both in hardware and software. My next NAS probably won’t be a Synology and I bet the competition will come up with some really compelling offerings in the next couple of years until I need to make a decision. Looking for a solid 4-5 bay purpose built machine that I can run something closer to “regular” Linux on. The Ugreen DX4800 Plus is already a contender for me.
REPLY ON YOUTUBE
I’ve been looking for a future replacement of my DS918+ which is working fine at the moment. I considered going with Syno HDDs for a bit and just eating this but then did more research on alternatives and I actually now want something that isn’t so locked down both in hardware and software. My next NAS probably won’t be a Synology and I bet the competition will come up with some really compelling offerings in the next couple of years until I need to make a decision. Looking for a solid 4-5 bay purpose built machine that I can run something closer to “regular” Linux on. The Ugreen DX4800 Plus is already a contender for me.
REPLY ON YOUTUBE
“What was the point?” -> money (read greed)
“why it was reverted?” -> money (yep, greed again)
I am sure I am one of MANY people who actively disuaded customers from purchasing Synology with this change.
I am equally sure that will have damaged not only their reputation but more importantly their sales.
If Synology changes their approach back, then I may start recommending Synology again sometime in the future.
However for now I will reserve judgement and see if they also change their other shitty actions as of late like gutting DSM functions (e.g. codecs) for absolutely no valid reason.
REPLY ON YOUTUBE
“What was the point?” -> money (read greed)
“why it was reverted?” -> money (yep, greed again)
I am sure I am one of MANY people who actively disuaded customers from purchasing Synology with this change.
I am equally sure that will have damaged not only their reputation but more importantly their sales.
If Synology changes their approach back, then I may start recommending Synology again sometime in the future.
However for now I will reserve judgement and see if they also change their other shitty actions as of late like gutting DSM functions (e.g. codecs) for absolutely no valid reason.
REPLY ON YOUTUBE
I have an old 2016 2 bay Synology that I’ve been planning on swapping out for a while. I do want to stay with Synology because I use their Hyper Backup and the system works as well as a gut feeling that they provide a more robust and secure solution.
The whole drive lockdown has really put me off Synology to a point where I’ve built something else as secondary off-line local storage. I do, however want a newer 4-bay device that I can expand into. I was going to go for a rack mounted system but when they introduced Synology only drives a few years back that was off the cards.
I’ll see what happens over the next couple of months and make a decision – however this has made Synology attractive again. Totally stupid idea to lock the platforms down, but bean counters will be bean counters.
REPLY ON YOUTUBE
I have an old 2016 2 bay Synology that I’ve been planning on swapping out for a while. I do want to stay with Synology because I use their Hyper Backup and the system works as well as a gut feeling that they provide a more robust and secure solution.
The whole drive lockdown has really put me off Synology to a point where I’ve built something else as secondary off-line local storage. I do, however want a newer 4-bay device that I can expand into. I was going to go for a rack mounted system but when they introduced Synology only drives a few years back that was off the cards.
I’ll see what happens over the next couple of months and make a decision – however this has made Synology attractive again. Totally stupid idea to lock the platforms down, but bean counters will be bean counters.
REPLY ON YOUTUBE
Literally got a 2nd hand (basically new in box) DS423+ 4 says ago ???????? paid €275 though
REPLY ON YOUTUBE
Literally got a 2nd hand (basically new in box) DS423+ 4 says ago ???????? paid €275 though
REPLY ON YOUTUBE
In today: Synology admits that it was never about compatibility, but about milking their customers. You’d be mad buying from them ever again.
REPLY ON YOUTUBE
In today: Synology admits that it was never about compatibility, but about milking their customers. You’d be mad buying from them ever again.
REPLY ON YOUTUBE
Too late…many consumers started looking at alternatives for their :
First purchase;
Next upgrade;
fed-up and moved on to another manufacturer.
REPLY ON YOUTUBE
Too late…many consumers started looking at alternatives for their :
First purchase;
Next upgrade;
fed-up and moved on to another manufacturer.
REPLY ON YOUTUBE
I have a couple of DS1821+ devices so it was now problem at this time,
But for the future well….. If they changed as it was. They will keep me as there customer.
There software is the best in my opinion.
REPLY ON YOUTUBE
I have a couple of DS1821+ devices so it was now problem at this time,
But for the future well….. If they changed as it was. They will keep me as there customer.
There software is the best in my opinion.
REPLY ON YOUTUBE
Still have a 412+ on latest DSM 6 and a 920+ on latest DSM 7, the 412+ is basically the Active backup for the 920+ and currently the DSM version difference doesn’t seem to be an issue for that. For the moment they do what I need including Active Backup for Business. Personally I don’t use a lot of the fancy things of DSM, currently my NAS just works as a file server old fashion style + Synology drive on my laptop and mobile (very practical). Nothing another brand can’t offer, so if the time is right I will look at the market and see what is available. It’s not only the disk brand lock in but also the hardware specs behind of the competition that makes me look elsewhere. They have to offer solid software as well though.
Love to see Ugreen and Ubiquiti coming on board, in a few years from now they will be solid competitors and Synology and Qnap will have a run for their money.
REPLY ON YOUTUBE
Still have a 412+ on latest DSM 6 and a 920+ on latest DSM 7, the 412+ is basically the Active backup for the 920+ and currently the DSM version difference doesn’t seem to be an issue for that. For the moment they do what I need including Active Backup for Business. Personally I don’t use a lot of the fancy things of DSM, currently my NAS just works as a file server old fashion style + Synology drive on my laptop and mobile (very practical). Nothing another brand can’t offer, so if the time is right I will look at the market and see what is available. It’s not only the disk brand lock in but also the hardware specs behind of the competition that makes me look elsewhere. They have to offer solid software as well though.
Love to see Ugreen and Ubiquiti coming on board, in a few years from now they will be solid competitors and Synology and Qnap will have a run for their money.
REPLY ON YOUTUBE
Only for the DS 2025 plus series they rolled it back. ????
REPLY ON YOUTUBE
Only for the DS 2025 plus series they rolled it back. ????
REPLY ON YOUTUBE
Unfortunately the response here perfectly highlight why companies try to pull these ‘dirty tricks’ in the firet place. Consumers don’t really reward a company for ‘good’ behavior. And the oversaturation is creating a squize in the NAS market. Sad thing because Synology is still the only company with a good back up solution and and an absolute rock solid OS. Havent had a single issue and ran a NAS sinds 2018. My self built Unraid NAS however was absoluut dogshit, limetech (unraid makers) released so many buggy updates. Even ones that hard crash the system.
REPLY ON YOUTUBE
Unfortunately the response here perfectly highlight why companies try to pull these ‘dirty tricks’ in the firet place. Consumers don’t really reward a company for ‘good’ behavior. And the oversaturation is creating a squize in the NAS market. Sad thing because Synology is still the only company with a good back up solution and and an absolute rock solid OS. Havent had a single issue and ran a NAS sinds 2018. My self built Unraid NAS however was absoluut dogshit, limetech (unraid makers) released so many buggy updates. Even ones that hard crash the system.
REPLY ON YOUTUBE
The problem is that it wasn’t _JUST_ the hard drive lock down situation. It was mutltiple anti-user, hostile actions that they took over the last few years.
One of the most heinous was removing capabilities that were there and advertised for the models, like hardware transcoding, by removing the support modules from their shipping kernel, with zero alternative. Took a bit for some enterprising community members to put it back, and then more recent models hardened the system to be resistant to even that. First it was just HEVC, then it was all hardware transcoding. Forcing indexing processing on to client machines instead of supporting it internally to the system through poorly thought out system apps and browser extensions.
It is clear that Synology was tempted by the money in enterprise solutions, but their roots are in Small Bussiness/Home-Office and ProSumer. They do not have the support or ability to handle enterprise contracts, but they were willing to estrange all of their ProSumer audience through multiple hostile actions, and meanwhile cause all of their Small Business customers to also re-evaluate their position on the brand as well.
In their chase for control and in their greed, they have shot themselves in the foot. They deserve the limp in their sales and budget going forward, and the gigantic black eye to their reputation.
They have sought it and well and truly earned it.
REPLY ON YOUTUBE
The problem is that it wasn’t _JUST_ the hard drive lock down situation. It was mutltiple anti-user, hostile actions that they took over the last few years.
One of the most heinous was removing capabilities that were there and advertised for the models, like hardware transcoding, by removing the support modules from their shipping kernel, with zero alternative. Took a bit for some enterprising community members to put it back, and then more recent models hardened the system to be resistant to even that. First it was just HEVC, then it was all hardware transcoding. Forcing indexing processing on to client machines instead of supporting it internally to the system through poorly thought out system apps and browser extensions.
It is clear that Synology was tempted by the money in enterprise solutions, but their roots are in Small Bussiness/Home-Office and ProSumer. They do not have the support or ability to handle enterprise contracts, but they were willing to estrange all of their ProSumer audience through multiple hostile actions, and meanwhile cause all of their Small Business customers to also re-evaluate their position on the brand as well.
In their chase for control and in their greed, they have shot themselves in the foot. They deserve the limp in their sales and budget going forward, and the gigantic black eye to their reputation.
They have sought it and well and truly earned it.
REPLY ON YOUTUBE
It could be one of the reasons you mentioned. Or simply that money talked. The new models have been out for a few months. Sales were probably hit hard enough for them to realise that it wasn’t sustainable and they had to reverse. Better late than never.
REPLY ON YOUTUBE
It could be one of the reasons you mentioned. Or simply that money talked. The new models have been out for a few months. Sales were probably hit hard enough for them to realise that it wasn’t sustainable and they had to reverse. Better late than never.
REPLY ON YOUTUBE
The only way to fight enshittification is to walk away. They played their hand, and it didn’t go how they expected, but they completely threw away user trust in the process.
REPLY ON YOUTUBE
The only way to fight enshittification is to walk away. They played their hand, and it didn’t go how they expected, but they completely threw away user trust in the process.
REPLY ON YOUTUBE
One of the reasons I didn’t go with synology was because of the hard drive issue. So they’ve probably lost a number of sales opportunities through this.
REPLY ON YOUTUBE
One of the reasons I didn’t go with synology was because of the hard drive issue. So they’ve probably lost a number of sales opportunities through this.
REPLY ON YOUTUBE
They F’d around and found out ????
REPLY ON YOUTUBE
They F’d around and found out ????
REPLY ON YOUTUBE
sorry Synology … I was long loyal to you….. but this is past….
REPLY ON YOUTUBE
sorry Synology … I was long loyal to you….. but this is past….
REPLY ON YOUTUBE
The point is and was always GREED. They thought they’d make more money that way and realized soon after, they wouldnt. Its never about making the best product, providing the best service, let alone taking care of your employees or heck, the environment. Its about making money. Thats capitalism for you.
REPLY ON YOUTUBE
The point is and was always GREED. They thought they’d make more money that way and realized soon after, they wouldnt. Its never about making the best product, providing the best service, let alone taking care of your employees or heck, the environment. Its about making money. Thats capitalism for you.
REPLY ON YOUTUBE
“What was the f***ing point???” sums it up exactly.
REPLY ON YOUTUBE
“What was the f***ing point???” sums it up exactly.
REPLY ON YOUTUBE
Too late. We’ve all arlready moved onto Unraid/TrueNAS/Asustor/Ugreen. Synology is dead. Time to move on.
REPLY ON YOUTUBE
Too late. We’ve all arlready moved onto Unraid/TrueNAS/Asustor/Ugreen. Synology is dead. Time to move on.
REPLY ON YOUTUBE
Synology has taught me a lesson that I’ll never forget, don’t trust closed systems. FOSS software and standard hardware are the way forward for me. It’ll take years before I will look at a closed system again.
REPLY ON YOUTUBE
Synology has taught me a lesson that I’ll never forget, don’t trust closed systems. FOSS software and standard hardware are the way forward for me. It’ll take years before I will look at a closed system again.
REPLY ON YOUTUBE
That doesn’t change anything; the existing devices can be used until they reach the end of their service life. Anyone who makes decisions like that is no longer trustworthy. No more new infrastructure with Synology.
REPLY ON YOUTUBE
That doesn’t change anything; the existing devices can be used until they reach the end of their service life. Anyone who makes decisions like that is no longer trustworthy. No more new infrastructure with Synology.
REPLY ON YOUTUBE
Thing is when people research buying/building a nas the videos saying Synology devices don’t support drives from other manufacturers will still be out there.
REPLY ON YOUTUBE
Thing is when people research buying/building a nas the videos saying Synology devices don’t support drives from other manufacturers will still be out there.
REPLY ON YOUTUBE
Simply: they lost market share and after the Berlin Funkausstellung Ugreen and all the others were on the road of success.
REPLY ON YOUTUBE
Simply: they lost market share and after the Berlin Funkausstellung Ugreen and all the others were on the road of success.
REPLY ON YOUTUBE
Excellent points. I’ve sold my 7-year old 5-bay Synology NAS a couple of weeks ago. The price was relatively high compared to the new systems. Possibly the buyer wanted to avoid the disk compatibility policy shenanigans. They may not feel as great about their purchase now. For myself, I followed the news on the policy from the start and this motivated me to switch to Ugreen and start using TrueNAS.
REPLY ON YOUTUBE
Excellent points. I’ve sold my 7-year old 5-bay Synology NAS a couple of weeks ago. The price was relatively high compared to the new systems. Possibly the buyer wanted to avoid the disk compatibility policy shenanigans. They may not feel as great about their purchase now. For myself, I followed the news on the policy from the start and this motivated me to switch to Ugreen and start using TrueNAS.
REPLY ON YOUTUBE
S A C O
REPLY ON YOUTUBE
S A C O
REPLY ON YOUTUBE
I’m still well put off. I’ll be sticking with my FOSS NAS build, but then I am a nerd 🙂
REPLY ON YOUTUBE
I’m still well put off. I’ll be sticking with my FOSS NAS build, but then I am a nerd 🙂
REPLY ON YOUTUBE
Now can they u-turn on using obsolete woefully underpowered CPU’s in their new hardware.
REPLY ON YOUTUBE
Now can they u-turn on using obsolete woefully underpowered CPU’s in their new hardware.
REPLY ON YOUTUBE
Too little, too late.
Already switched to Ugreen 4-Bay from Synology 2-Bay.
REPLY ON YOUTUBE
Too little, too late.
Already switched to Ugreen 4-Bay from Synology 2-Bay.
REPLY ON YOUTUBE
bloody hell Robbie, now what are you going to make videos about ????
REPLY ON YOUTUBE
bloody hell Robbie, now what are you going to make videos about ????
REPLY ON YOUTUBE
Too little too late.
REPLY ON YOUTUBE
Too little too late.
REPLY ON YOUTUBE
Videos like this make me want to start using AI to summarize videos and watching on 2x speed. This entire topic could have been covered in the horrible 30 seconds of intro
REPLY ON YOUTUBE
Videos like this make me want to start using AI to summarize videos and watching on 2x speed. This entire topic could have been covered in the horrible 30 seconds of intro
REPLY ON YOUTUBE
Too late for me. As you said they’ve demonstrated a willingness to throw the customer under the bus so I, as a new user considering my first NAS will probably be going for the UGREEN dxp4800 plus
REPLY ON YOUTUBE
Too late for me. As you said they’ve demonstrated a willingness to throw the customer under the bus so I, as a new user considering my first NAS will probably be going for the UGREEN dxp4800 plus
REPLY ON YOUTUBE
already get a DS425+ for 218J upgrade, so far my cost isn’t much different as in my location the Segate and WD drives are more expensive than Synology drives at 12TB. But that being said, just updated to 7.3 and yet the NVMe still needing their own drive make me kinda upset.
REPLY ON YOUTUBE
already get a DS425+ for 218J upgrade, so far my cost isn’t much different as in my location the Segate and WD drives are more expensive than Synology drives at 12TB. But that being said, just updated to 7.3 and yet the NVMe still needing their own drive make me kinda upset.
REPLY ON YOUTUBE
NOPE! NO! WE TURN TO UGREEN XD
REPLY ON YOUTUBE
NOPE! NO! WE TURN TO UGREEN XD
REPLY ON YOUTUBE
They’ve done a Unity.
REPLY ON YOUTUBE
They’ve done a Unity.
REPLY ON YOUTUBE
I can’t trust that they won’t do this again.
REPLY ON YOUTUBE
I can’t trust that they won’t do this again.
REPLY ON YOUTUBE
Too late. Damage already done.
REPLY ON YOUTUBE
Too late. Damage already done.
REPLY ON YOUTUBE
The damage is done. They pulled that switcheroo on people, as well as removing hardware decoding on other devices. If they’re willing to do that, their mindset is polluted and they need a change in direction. Until then, synology is not a viable option.
REPLY ON YOUTUBE
The damage is done. They pulled that switcheroo on people, as well as removing hardware decoding on other devices. If they’re willing to do that, their mindset is polluted and they need a change in direction. Until then, synology is not a viable option.
REPLY ON YOUTUBE
I’m afraid now that they’ve lost all trust, they can just go and sincerely fuck themselves. Bridge was burnt, now they can sleep in the bed they’ve made.
REPLY ON YOUTUBE
I’m afraid now that they’ve lost all trust, they can just go and sincerely fuck themselves. Bridge was burnt, now they can sleep in the bed they’ve made.
REPLY ON YOUTUBE
Too late Synology you pissed too many people off, they have all moved to Ugreen, and its way better. Never going back to Synology ever again.
The fact they are going back to allowing any hard drive shows it had bugger all to do with quality and everything to do with controlling the market.
REPLY ON YOUTUBE
Too late Synology you pissed too many people off, they have all moved to Ugreen, and its way better. Never going back to Synology ever again.
The fact they are going back to allowing any hard drive shows it had bugger all to do with quality and everything to do with controlling the market.
REPLY ON YOUTUBE
I got an asustor and am deeply unhappy with how complicated it is too handle, I was tending towards synology for software reasons, are there easier alternatives? After all the devices are still limited in bandwidth and the weak processors
REPLY ON YOUTUBE
I got an asustor and am deeply unhappy with how complicated it is too handle, I was tending towards synology for software reasons, are there easier alternatives? After all the devices are still limited in bandwidth and the weak processors
REPLY ON YOUTUBE
I had a feeling that this crazy rule would have to change, also I could afford to wait a year.
Nervous about the future, but saying that, they will not do anything this stupid for a good ten years.
REPLY ON YOUTUBE
I had a feeling that this crazy rule would have to change, also I could afford to wait a year.
Nervous about the future, but saying that, they will not do anything this stupid for a good ten years.
REPLY ON YOUTUBE
It put me off. I am waiting for Black Friday for the Ugreen system.
REPLY ON YOUTUBE
It put me off. I am waiting for Black Friday for the Ugreen system.
REPLY ON YOUTUBE
Trust comes into town on foot, but leaves on horseback.
REPLY ON YOUTUBE
Trust comes into town on foot, but leaves on horseback.
REPLY ON YOUTUBE
They burned all trust with their customers and now try to earn it back. Good luck with that.
REPLY ON YOUTUBE
They burned all trust with their customers and now try to earn it back. Good luck with that.
REPLY ON YOUTUBE
Yep I was looking at Synology for my nas but I’ve just bought a UGreen nas instead. I guess making a money grab didn’t pay off Synology.
REPLY ON YOUTUBE
Yep I was looking at Synology for my nas but I’ve just bought a UGreen nas instead. I guess making a money grab didn’t pay off Synology.
REPLY ON YOUTUBE
Ha I just bought a competitor device. No regrets! They’ve shown their true face, I don’t trust them at all!
REPLY ON YOUTUBE
Ha I just bought a competitor device. No regrets! They’ve shown their true face, I don’t trust them at all!
REPLY ON YOUTUBE
I’ll be slowly replacing all my Synology devices (DS plus and RS plus series) with UGREEN and Ubiquiti UNAS Pro devices over the next few years. I’ll also advise all my clients to start switching to Ubiquiti and UGREEN from the Synology RS plus and XS devices. It’s been a good run for the last 15 years with Synology. It’s time to say goodbye.
REPLY ON YOUTUBE
I’ll be slowly replacing all my Synology devices (DS plus and RS plus series) with UGREEN and Ubiquiti UNAS Pro devices over the next few years. I’ll also advise all my clients to start switching to Ubiquiti and UGREEN from the Synology RS plus and XS devices. It’s been a good run for the last 15 years with Synology. It’s time to say goodbye.
REPLY ON YOUTUBE
Didn’t brought a Synology because of J4125.
Brought a a ugreen because of Synology’s HDD SSD lock.
Thanks, Synology, I learn how to use Truenas
I don’t need Synology anymore
REPLY ON YOUTUBE
Didn’t brought a Synology because of J4125.
Brought a a ugreen because of Synology’s HDD SSD lock.
Thanks, Synology, I learn how to use Truenas
I don’t need Synology anymore
REPLY ON YOUTUBE
I’ve alluded to this before, but it feels a bit like an Intel moment for Synology. Intel ruled the CPU market for years. As a result, they failed to innovate, made only small incremental improvements, wouldn’t offer more than four cores on mainstream CPU’;s etc. They sat on their laurels, assured they were king. Then, AMD’s Zen CPU architecture launched. Sure, it wasn’t as polished an experience with early chip set drivers etc. However, it disrupted the market, offering users up to double the course at lower prices. Years later, AMD have arguably won the desktop CPU market from a player considered untouchable and too large to fail.
Synology is experiencing its Intel moment.
The question is, how will they respond in terms of future products.
REPLY ON YOUTUBE
I’ve alluded to this before, but it feels a bit like an Intel moment for Synology. Intel ruled the CPU market for years. As a result, they failed to innovate, made only small incremental improvements, wouldn’t offer more than four cores on mainstream CPU’;s etc. They sat on their laurels, assured they were king. Then, AMD’s Zen CPU architecture launched. Sure, it wasn’t as polished an experience with early chip set drivers etc. However, it disrupted the market, offering users up to double the course at lower prices. Years later, AMD have arguably won the desktop CPU market from a player considered untouchable and too large to fail.
Synology is experiencing its Intel moment.
The question is, how will they respond in terms of future products.
REPLY ON YOUTUBE
I’m in the process of getting a new NAS and was already eying Ugreen as an alternative. Don’t think this will change my mind even if DSM is great.
REPLY ON YOUTUBE
I’m in the process of getting a new NAS and was already eying Ugreen as an alternative. Don’t think this will change my mind even if DSM is great.
REPLY ON YOUTUBE
Still cannot find any of the 20 TB+ Ironwolf Drives on their 1825 compatibility list. As long as they are not putting modern high volume third party drives on their compatibility list I am not going to buy any of their products since they might change their policy tomorrow again.
REPLY ON YOUTUBE
Still cannot find any of the 20 TB+ Ironwolf Drives on their 1825 compatibility list. As long as they are not putting modern high volume third party drives on their compatibility list I am not going to buy any of their products since they might change their policy tomorrow again.
REPLY ON YOUTUBE
They did it because sales were down 41%
REPLY ON YOUTUBE
They did it because sales were down 41%
REPLY ON YOUTUBE
Lets face it, if you are a Nas enthusiast, you are also likely to be an intelligent person. Shitty corporate shenanigans may work on the masses, but not on someone with a brain.
REPLY ON YOUTUBE
Lets face it, if you are a Nas enthusiast, you are also likely to be an intelligent person. Shitty corporate shenanigans may work on the masses, but not on someone with a brain.
REPLY ON YOUTUBE
too late!
REPLY ON YOUTUBE
too late!
REPLY ON YOUTUBE
F**k Synology, UGreen is the new king. Nobody should pardon this betrayal attempt to their user community.
REPLY ON YOUTUBE
F**k Synology, UGreen is the new king. Nobody should pardon this betrayal attempt to their user community.
REPLY ON YOUTUBE
Let me understand correctly this will work on DSM 7.3.
Great! One HUGE issue though; their 2025 lineup come with 7.2 out of the box. How to you update before putting the drives in? This seems like you will need to start with at least 1 proprietary disk… Great job Synology. You shit the bed hard.
REPLY ON YOUTUBE
Let me understand correctly this will work on DSM 7.3.
Great! One HUGE issue though; their 2025 lineup come with 7.2 out of the box. How to you update before putting the drives in? This seems like you will need to start with at least 1 proprietary disk… Great job Synology. You shit the bed hard.
REPLY ON YOUTUBE
I thing they lost a lot of buyers to Ugreen.
REPLY ON YOUTUBE
I thing they lost a lot of buyers to Ugreen.
REPLY ON YOUTUBE
They realised that there market wasn’t going stick around for monopoly, it was a hd rebrand , they didn’t manufacture the drives , it was a custom firmware at double the competition, these were small business or home remote worker /lab markets , they neither have the budget or willing to accept being restricted , so it created Vulnerabilities in there network . or was going to support it I’m sure it will not be a full rollback, they will still limit it’s supported drives or lack the ability to support latest larger drives for pb storage . They killed there market I went to aoostar instead with Linux, proxmox and lime , zero problems , latest hardware, and cheaper than synology devices , it’s does everything I need without the drama , and rua regular drive backup drive cycle for essential, off site disaster recovery , this box rocks
REPLY ON YOUTUBE
They realised that there market wasn’t going stick around for monopoly, it was a hd rebrand , they didn’t manufacture the drives , it was a custom firmware at double the competition, these were small business or home remote worker /lab markets , they neither have the budget or willing to accept being restricted , so it created Vulnerabilities in there network . or was going to support it I’m sure it will not be a full rollback, they will still limit it’s supported drives or lack the ability to support latest larger drives for pb storage . They killed there market I went to aoostar instead with Linux, proxmox and lime , zero problems , latest hardware, and cheaper than synology devices , it’s does everything I need without the drama , and rua regular drive backup drive cycle for essential, off site disaster recovery , this box rocks
REPLY ON YOUTUBE
So my partner/friend/… betrayed me for 6 months. Now she/he says it will not happen again. Sure …
REPLY ON YOUTUBE
So my partner/friend/… betrayed me for 6 months. Now she/he says it will not happen again. Sure …
REPLY ON YOUTUBE
Hi, how does 7.3 affect the stopping of transcoding, will we also see a u-turn?
REPLY ON YOUTUBE
Hi, how does 7.3 affect the stopping of transcoding, will we also see a u-turn?
REPLY ON YOUTUBE
Their potential returning customers already ran away along with newcomers. sigh
Was it a campaign ran by some stupid investment fund? The pattern is so similar. Try to earn a lot and exit without understanding the market.
REPLY ON YOUTUBE
Their potential returning customers already ran away along with newcomers. sigh
Was it a campaign ran by some stupid investment fund? The pattern is so similar. Try to earn a lot and exit without understanding the market.
REPLY ON YOUTUBE
Good lord, what an epic frustrated walk-in you did at the start of the video!
edit: deservedly so
REPLY ON YOUTUBE
Good lord, what an epic frustrated walk-in you did at the start of the video!
edit: deservedly so
REPLY ON YOUTUBE
Too late, my old DS416j is on backup NAS duty now, and I’ve got a Beelink ME Mini for the daily driver.
Synology had their chance and blew it.
REPLY ON YOUTUBE
Too late, my old DS416j is on backup NAS duty now, and I’ve got a Beelink ME Mini for the daily driver.
Synology had their chance and blew it.
REPLY ON YOUTUBE
nobody cares, they lost all trust
REPLY ON YOUTUBE
nobody cares, they lost all trust
REPLY ON YOUTUBE
I have a DS920+. Running fine and no complaints whatsoever. However, given its age, it’s time to think of a replacement. I was looking into DS925+. But with this policy change, I decided I won’t be going with Synology anymore and instead would get a Unifi NAS, since the rest of my network is already with Unifi. I couldn’t care less about the rollback of their policy. The trust is lost and I’m not going back.
REPLY ON YOUTUBE
I have a DS920+. Running fine and no complaints whatsoever. However, given its age, it’s time to think of a replacement. I was looking into DS925+. But with this policy change, I decided I won’t be going with Synology anymore and instead would get a Unifi NAS, since the rest of my network is already with Unifi. I couldn’t care less about the rollback of their policy. The trust is lost and I’m not going back.
REPLY ON YOUTUBE
I already switched to QNAP. Better hardware for the price, and I can run either QTS, QUTS hero or TrueNAS
REPLY ON YOUTUBE
I already switched to QNAP. Better hardware for the price, and I can run either QTS, QUTS hero or TrueNAS
REPLY ON YOUTUBE
very obviously .. the point is purely greed. In most markets companies doe these dirty tricks that make early movers pay premium in some way, and when the amount of sold parts reaches a treshold, they remove either this kinda restrictions, or simply lowering the price to the planned selling price. ????
REPLY ON YOUTUBE
very obviously .. the point is purely greed. In most markets companies doe these dirty tricks that make early movers pay premium in some way, and when the amount of sold parts reaches a treshold, they remove either this kinda restrictions, or simply lowering the price to the planned selling price. ????
REPLY ON YOUTUBE
too late, don’t care
REPLY ON YOUTUBE
too late, don’t care
REPLY ON YOUTUBE
A few weeks ago I replaced my offsite backup DS215j with a DXP2800 and tried TrueNAS for the first time. Very excited to try an open source NAS OS and ZFS on a low power NAS for the first time. And HDD I want, up to date filesystem, and I could move the drives to another computer and still use the data. So now I’m beginning to think about how to replace my synology 8 bay in the next few months.
REPLY ON YOUTUBE
A few weeks ago I replaced my offsite backup DS215j with a DXP2800 and tried TrueNAS for the first time. Very excited to try an open source NAS OS and ZFS on a low power NAS for the first time. And HDD I want, up to date filesystem, and I could move the drives to another computer and still use the data. So now I’m beginning to think about how to replace my synology 8 bay in the next few months.
REPLY ON YOUTUBE
Tooo late now I’ve switched to ugreen and what about video codex
REPLY ON YOUTUBE
Tooo late now I’ve switched to ugreen and what about video codex
REPLY ON YOUTUBE
Already switched to Ugreen, Synology never again.
REPLY ON YOUTUBE
Already switched to Ugreen, Synology never again.
REPLY ON YOUTUBE
I have a 1523 and a 918 as a back up. At that rate, i’ll probably pay attention again about 2028. Until then, I’m happy with using DSM and not at all interested in learning a different OS. I worry more that Synology no longer needs or wants my business, which will impact all sorts of other parts of my set-up.
REPLY ON YOUTUBE
I have a 1523 and a 918 as a back up. At that rate, i’ll probably pay attention again about 2028. Until then, I’m happy with using DSM and not at all interested in learning a different OS. I worry more that Synology no longer needs or wants my business, which will impact all sorts of other parts of my set-up.
REPLY ON YOUTUBE
I sold my Synology NAS and moved to another vendor. I voted already and it was not for them and their business plan.
REPLY ON YOUTUBE
I sold my Synology NAS and moved to another vendor. I voted already and it was not for them and their business plan.
REPLY ON YOUTUBE
The point is, ladies and gentlemen, that greed, for lack of a better word, is good. Greed is right, greed works. Greed clarifies, cuts through and captures the essence of the evolutionary spirit. Greed in all of its forms. Greed for life, money, love, knowledge, has marked the upward surge of mankind, and greed – you mark my words – will not only save Synology, but that other malfunctioning corporation called the Taiwan.
REPLY ON YOUTUBE
The point is, ladies and gentlemen, that greed, for lack of a better word, is good. Greed is right, greed works. Greed clarifies, cuts through and captures the essence of the evolutionary spirit. Greed in all of its forms. Greed for life, money, love, knowledge, has marked the upward surge of mankind, and greed – you mark my words – will not only save Synology, but that other malfunctioning corporation called the Taiwan.
REPLY ON YOUTUBE
The question isn’t what they’re giving us in DSM 7.3. The question is what they’re taking away…..Something for something
REPLY ON YOUTUBE
The question isn’t what they’re giving us in DSM 7.3. The question is what they’re taking away…..Something for something
REPLY ON YOUTUBE
Too little, too late. They showed their true face, same as Microsoft when said that games on DVD will bound to xbox. Let them sink.
REPLY ON YOUTUBE
Too little, too late. They showed their true face, same as Microsoft when said that games on DVD will bound to xbox. Let them sink.
REPLY ON YOUTUBE
Too late and ‘not enough’: I am sooo happy since July with my powerful DXP6800 (powerful i5, 64GB, 2x10Gbit Ethernet, free HD’ (mixed HDDs,& SSD) …and thanks to PCIe Slot: Nvidia Tesla T4 for AI)…my secondary DS723+ will soon become a DXP2800…also free OS choice is great: tried ZimaOS – but UGOS is good so far. What is missing (compared to DSM) i add via Docker
REPLY ON YOUTUBE
Too late and ‘not enough’: I am sooo happy since July with my powerful DXP6800 (powerful i5, 64GB, 2x10Gbit Ethernet, free HD’ (mixed HDDs,& SSD) …and thanks to PCIe Slot: Nvidia Tesla T4 for AI)…my secondary DS723+ will soon become a DXP2800…also free OS choice is great: tried ZimaOS – but UGOS is good so far. What is missing (compared to DSM) i add via Docker
REPLY ON YOUTUBE
So they decided to postpone this artificial limitation.
REPLY ON YOUTUBE
So they decided to postpone this artificial limitation.
REPLY ON YOUTUBE
Synology who? Love it when companies are dumb enough to think they dictate demand not the consumers that buy their products. They have been rolling out minor updates for years. Mediocre product at a high price. They have had great software that has hand its hands tied behind its back with poor hardware selection. No real product development for years. They lost the market they basically created.
REPLY ON YOUTUBE
Synology who? Love it when companies are dumb enough to think they dictate demand not the consumers that buy their products. They have been rolling out minor updates for years. Mediocre product at a high price. They have had great software that has hand its hands tied behind its back with poor hardware selection. No real product development for years. They lost the market they basically created.
REPLY ON YOUTUBE
the damage is done. What happens if in 1-2 years they decide to pull again the support for 3rd party disks.
They just was not expecting this blowback and that the rest of the NAS vendors to gain so much share in just 5-6 months. They thought they were they only ones in market and can do whatever they want.
Synology was always my suggestion since they are easy to use and have great integrations and apps. But trust is gone.
too little too late.
REPLY ON YOUTUBE
the damage is done. What happens if in 1-2 years they decide to pull again the support for 3rd party disks.
They just was not expecting this blowback and that the rest of the NAS vendors to gain so much share in just 5-6 months. They thought they were they only ones in market and can do whatever they want.
Synology was always my suggestion since they are easy to use and have great integrations and apps. But trust is gone.
too little too late.
REPLY ON YOUTUBE
That smile peeking out when you start talking in your intro is worth an oscar (if you believe in that sort of thing)
REPLY ON YOUTUBE
That smile peeking out when you start talking in your intro is worth an oscar (if you believe in that sort of thing)
REPLY ON YOUTUBE
The u-turn doesn’t change the fact that Synology hardware has been lagging behind for the last five years. Other companies has caught up and it’s really just the software that sets Synology apart from the rest (something they have started to erode anyway). I’ve been running a hackology since 2017 and really wanted to buy a real Synology this year, but I’m already looking for another brand…
REPLY ON YOUTUBE
The u-turn doesn’t change the fact that Synology hardware has been lagging behind for the last five years. Other companies has caught up and it’s really just the software that sets Synology apart from the rest (something they have started to erode anyway). I’ve been running a hackology since 2017 and really wanted to buy a real Synology this year, but I’m already looking for another brand…
REPLY ON YOUTUBE
Nope, I can’t trust anymore. Unit is going on eBay and I’ll roll my own.
REPLY ON YOUTUBE
Nope, I can’t trust anymore. Unit is going on eBay and I’ll roll my own.
REPLY ON YOUTUBE
I will be switching to UGREEN I have an old DS216+II that has been great so far and I was looking to get one of the 2025 units until I saw this then I started checking other alternatives. Nothing prevents them from doing that again. No thanks. Also upgrading the memory is locked to synology.
REPLY ON YOUTUBE
I will be switching to UGREEN I have an old DS216+II that has been great so far and I was looking to get one of the 2025 units until I saw this then I started checking other alternatives. Nothing prevents them from doing that again. No thanks. Also upgrading the memory is locked to synology.
REPLY ON YOUTUBE
I have a DSxx16+ unit, which I got months before the xx21’s were released (ugh) so I was going to wait for the next cycle. When they brought out their own branded drives, I kinda liked the idea that they could update firmware on the fly, as opposed to my WD drives. I was considering this path as a nice option, but as soon as the made it mandatory, I nope’d out of that idea. It’s nice to see them back in the right direction, hope it lasts… I still haven’t decided my upgrade path yet, but I have so much more to consider now
REPLY ON YOUTUBE
I have a DSxx16+ unit, which I got months before the xx21’s were released (ugh) so I was going to wait for the next cycle. When they brought out their own branded drives, I kinda liked the idea that they could update firmware on the fly, as opposed to my WD drives. I was considering this path as a nice option, but as soon as the made it mandatory, I nope’d out of that idea. It’s nice to see them back in the right direction, hope it lasts… I still haven’t decided my upgrade path yet, but I have so much more to consider now
REPLY ON YOUTUBE
when they bring video station back i will come back . i like products with a full 1st party ecosystem . if they dont have that you might as well get the best bang for your buck in regards to hardware .
REPLY ON YOUTUBE
when they bring video station back i will come back . i like products with a full 1st party ecosystem . if they dont have that you might as well get the best bang for your buck in regards to hardware .
REPLY ON YOUTUBE
For me it is to late, trust is broken, as i’m already with ubiquiti hardware now, i’m going to go to UNAS Pro 8.
REPLY ON YOUTUBE
For me it is to late, trust is broken, as i’m already with ubiquiti hardware now, i’m going to go to UNAS Pro 8.
REPLY ON YOUTUBE
Woohooo???? I Just woke Up and the first I’ve seen is this video. This is gonna be a great day. Because of Synologys HDD”decisions” in the past I wanted to buy a DS1821+ but NOW I can go with the newer one. Thank you!❤
REPLY ON YOUTUBE
Woohooo???? I Just woke Up and the first I’ve seen is this video. This is gonna be a great day. Because of Synologys HDD”decisions” in the past I wanted to buy a DS1821+ but NOW I can go with the newer one. Thank you!❤
REPLY ON YOUTUBE
Too late im on a UNAS now, scumbags have shown their true colours to the community that made them.
REPLY ON YOUTUBE
Too late im on a UNAS now, scumbags have shown their true colours to the community that made them.
REPLY ON YOUTUBE
never buying a synology product again. I’ll be using QNAP, QuTScloud, uGreen or DSM on my own hardware.
REPLY ON YOUTUBE
never buying a synology product again. I’ll be using QNAP, QuTScloud, uGreen or DSM on my own hardware.
REPLY ON YOUTUBE
Too late. How could I ever take them seriously again.
REPLY ON YOUTUBE
Too late. How could I ever take them seriously again.
REPLY ON YOUTUBE
Too little too late. What’s stopping them to try it again next year? Nothing. I’m not touching Synology with a 10 ft pole, and I’ll advise everyone I know to do the same.
REPLY ON YOUTUBE
Too little too late. What’s stopping them to try it again next year? Nothing. I’m not touching Synology with a 10 ft pole, and I’ll advise everyone I know to do the same.
REPLY ON YOUTUBE
Before this, I was planning on getting a Synology when the time for a NAS came. This sent me down the rabbit hole of looking for alternatives and made me aware of other options. Unlikely to get the Synology now.
REPLY ON YOUTUBE
Before this, I was planning on getting a Synology when the time for a NAS came. This sent me down the rabbit hole of looking for alternatives and made me aware of other options. Unlikely to get the Synology now.
REPLY ON YOUTUBE
Too late for me, I got rid of my synology and went with truenas for my upgrade.
REPLY ON YOUTUBE
Too late for me, I got rid of my synology and went with truenas for my upgrade.
REPLY ON YOUTUBE
Haha..Power of competition…and relationship with drive manufacturers matters a lot to stay afloat. But is it too late!?
REPLY ON YOUTUBE
Haha..Power of competition…and relationship with drive manufacturers matters a lot to stay afloat. But is it too late!?
REPLY ON YOUTUBE
Too late and their true attitude towards we users revealed.
Adios!
REPLY ON YOUTUBE
Too late and their true attitude towards we users revealed.
Adios!
REPLY ON YOUTUBE
For me it is a just in time decision as I am in for a new NAS. Hopefully a potential beta phase of 7.3 will not last too long.
REPLY ON YOUTUBE
For me it is a just in time decision as I am in for a new NAS. Hopefully a potential beta phase of 7.3 will not last too long.
REPLY ON YOUTUBE
Not holding my breath for any explanations, apologies, or acts of contrition.
REPLY ON YOUTUBE
Not holding my breath for any explanations, apologies, or acts of contrition.
REPLY ON YOUTUBE
Synology, those poofter bastards.
REPLY ON YOUTUBE
Synology, those poofter bastards.
REPLY ON YOUTUBE
Synology ignored their customers for months. They became both intransigent and arrogant. Rather than decide quickly to reverse this decision, they clung on, digging their heels in. Even if you discount their user base, choosing to restrict HDD options when the likes of Ugreen and others are challenging Synology like never before beggars belief. It smacks of complacence and a belief that they owned this space.
Months later, their image and sales have taken a nosedive, existing and future customers have turned away from the brand, their recent event saw rows of empty chairs and the rep justifying the lock-insounded flat and unenthusiastic using the usual word-salad excuses.
Now, is when they decide to listen.
The damage is done, their name has been tarnished and I’d love to see their sales figures. Money is why they put this policy in place despite all the flowery corp[orate BS explanations, and it’s money that has forced them to U-turn.
By the time I need to replace my Synology machines, I may well be seeing the likes of Ugreen on parity as far as software, and they’ll certainly be way ahead on hardware.
If I were Synology now, and had suffered this black eye and bloody nose, I’d rethink my future roadmap and start upping their hardware game big time. Only then do I think they can reclaim some of their lost reputation.
It’s a shame we had to shout before they bothered to listen.
REPLY ON YOUTUBE
Synology ignored their customers for months. They became both intransigent and arrogant. Rather than decide quickly to reverse this decision, they clung on, digging their heels in. Even if you discount their user base, choosing to restrict HDD options when the likes of Ugreen and others are challenging Synology like never before beggars belief. It smacks of complacence and a belief that they owned this space.
Months later, their image and sales have taken a nosedive, existing and future customers have turned away from the brand, their recent event saw rows of empty chairs and the rep justifying the lock-insounded flat and unenthusiastic using the usual word-salad excuses.
Now, is when they decide to listen.
The damage is done, their name has been tarnished and I’d love to see their sales figures. Money is why they put this policy in place despite all the flowery corp[orate BS explanations, and it’s money that has forced them to U-turn.
By the time I need to replace my Synology machines, I may well be seeing the likes of Ugreen on parity as far as software, and they’ll certainly be way ahead on hardware.
If I were Synology now, and had suffered this black eye and bloody nose, I’d rethink my future roadmap and start upping their hardware game big time. Only then do I think they can reclaim some of their lost reputation.
It’s a shame we had to shout before they bothered to listen.
REPLY ON YOUTUBE
You can download DSM 7.3. It has been released already, no beta. But in the release notes there is no mention about the hard drive lock-in removal at all.
REPLY ON YOUTUBE
You can download DSM 7.3. It has been released already, no beta. But in the release notes there is no mention about the hard drive lock-in removal at all.
REPLY ON YOUTUBE
I have synology NAS, about a year ago purchased a Ugreen. I’m very pleased with theUGREEN. Just the UGreen photo app in my opinion is way better than Synology. Won’t purchase synology again, next purchase will also be Ugreen.
REPLY ON YOUTUBE
I have synology NAS, about a year ago purchased a Ugreen. I’m very pleased with theUGREEN. Just the UGreen photo app in my opinion is way better than Synology. Won’t purchase synology again, next purchase will also be Ugreen.
REPLY ON YOUTUBE
I upgraded earlier this year and was going to hold out for the 2025 models but the drive compatibility was a dealbreaker for me. I ended up getting an older model synology and the next upgrade will probably not be a synology. Too little too late.
REPLY ON YOUTUBE
I upgraded earlier this year and was going to hold out for the 2025 models but the drive compatibility was a dealbreaker for me. I ended up getting an older model synology and the next upgrade will probably not be a synology. Too little too late.
REPLY ON YOUTUBE
Too late… i already removed synolgy from any future plans
REPLY ON YOUTUBE
Too late… i already removed synolgy from any future plans
REPLY ON YOUTUBE
Too late. I already designed a DIY NAS that runs TrueNas and bought the parts. Not returning to Synology now.
REPLY ON YOUTUBE
Too late. I already designed a DIY NAS that runs TrueNas and bought the parts. Not returning to Synology now.
REPLY ON YOUTUBE
To late for me. Bought UGreen. Really good so far!
REPLY ON YOUTUBE
To late for me. Bought UGreen. Really good so far!
REPLY ON YOUTUBE
My current NAS, in addition to easy NAS-tasks, also runs hyper backup to another NAS, a few docker images, Dropbox sync, a few PHP scripts, DNS, DHCP. So yes I’m very happy about that, because I’d prefer to avoid to find another product which does all the same and migrates automagically. I’m in that age where a prefer to spend a little more with less headaches or weeks of work on top on my spare time.
REPLY ON YOUTUBE
My current NAS, in addition to easy NAS-tasks, also runs hyper backup to another NAS, a few docker images, Dropbox sync, a few PHP scripts, DNS, DHCP. So yes I’m very happy about that, because I’d prefer to avoid to find another product which does all the same and migrates automagically. I’m in that age where a prefer to spend a little more with less headaches or weeks of work on top on my spare time.
REPLY ON YOUTUBE
Don’t fall for them. They and re-lock anytime soon in the future too.
REPLY ON YOUTUBE
Don’t fall for them. They and re-lock anytime soon in the future too.
REPLY ON YOUTUBE
I didn’t know about this until after I had set up two Synology units with standard NAS specified drives from Seagate and although it did complain about non-supported drives they did what I wanted.
I can however accept if they do list drives proven to be unsuitable, but that’s a different question, and those drives are likely to be unsuitable for other NAS units as well.
If you only have a list of accepted drives then you will discover customers complaining about that they can’t install drives they already have or that the offering of drives from the NAS supplier is lagging behind in capacity.
REPLY ON YOUTUBE
I didn’t know about this until after I had set up two Synology units with standard NAS specified drives from Seagate and although it did complain about non-supported drives they did what I wanted.
I can however accept if they do list drives proven to be unsuitable, but that’s a different question, and those drives are likely to be unsuitable for other NAS units as well.
If you only have a list of accepted drives then you will discover customers complaining about that they can’t install drives they already have or that the offering of drives from the NAS supplier is lagging behind in capacity.
REPLY ON YOUTUBE
well, too late, already purchased a terramaster as secondary nas/backup target for my ds1819, and will wait another 5 years or so to upgrade the main nas if it requires it.
REPLY ON YOUTUBE
well, too late, already purchased a terramaster as secondary nas/backup target for my ds1819, and will wait another 5 years or so to upgrade the main nas if it requires it.
REPLY ON YOUTUBE
Amazon Prime day and I have both Synology and Ugreen in my basket…decisions, decisions!
REPLY ON YOUTUBE
Amazon Prime day and I have both Synology and Ugreen in my basket…decisions, decisions!
REPLY ON YOUTUBE
Too late. Just bought a Synology hdd
REPLY ON YOUTUBE
Too late. Just bought a Synology hdd
REPLY ON YOUTUBE
Awesome! Best news of the year!
REPLY ON YOUTUBE
Awesome! Best news of the year!
REPLY ON YOUTUBE
0:30 video ends.
REPLY ON YOUTUBE
0:30 video ends.
REPLY ON YOUTUBE
I bought an RS2423+ and it was also vendor locked (something I found out after I took delivery of it) – but at the time Synology’s drives were a few Terabytes behind the rest of the industry (in addition to their outrageous prices) – I ended up using the Dave Russell database to get the constant warning state to go away (which also prevented data scrubbing and other automated maintenance from running).
I’m glad to see they’re putting the enforcement on the plus series in the bin, but any word on the RS series? Will we finally get out of the hell we’ve been dealing with for the last couple of years?
At this point, I may continue my plan to add drives to the array, but when this chassis comes due for replacement (My DS1815+ lasted 8 years, so I’ll likely start looking in the next 2-3 years), I’ll likely look at 45 HomeLab or something similar, since it’s open architecture, unless Synology can prove different in the next few years.
REPLY ON YOUTUBE
I bought an RS2423+ and it was also vendor locked (something I found out after I took delivery of it) – but at the time Synology’s drives were a few Terabytes behind the rest of the industry (in addition to their outrageous prices) – I ended up using the Dave Russell database to get the constant warning state to go away (which also prevented data scrubbing and other automated maintenance from running).
I’m glad to see they’re putting the enforcement on the plus series in the bin, but any word on the RS series? Will we finally get out of the hell we’ve been dealing with for the last couple of years?
At this point, I may continue my plan to add drives to the array, but when this chassis comes due for replacement (My DS1815+ lasted 8 years, so I’ll likely start looking in the next 2-3 years), I’ll likely look at 45 HomeLab or something similar, since it’s open architecture, unless Synology can prove different in the next few years.
REPLY ON YOUTUBE
Glad I built my own TrueNAS instead… never liked the overpriced Synology. They won’t be able to wipe themselves clean of this original Syn.
REPLY ON YOUTUBE
Glad I built my own TrueNAS instead… never liked the overpriced Synology. They won’t be able to wipe themselves clean of this original Syn.
REPLY ON YOUTUBE
too little too late, I’m getting the UGREEN.
REPLY ON YOUTUBE
too little too late, I’m getting the UGREEN.
REPLY ON YOUTUBE
lmao this is like when don mattrick destroyed xbox
REPLY ON YOUTUBE
lmao this is like when don mattrick destroyed xbox
REPLY ON YOUTUBE
I have.always loved my synology nas. Active backup and drive are so great for my use. But they have lost me from buying any future products from them I dont trust they won’t do it again. I’ll use mine until it dies just for backup and drive sync..have already been migrating to using TrueNas for more then just my media. Too little too late . Thanks for the video
REPLY ON YOUTUBE
I have.always loved my synology nas. Active backup and drive are so great for my use. But they have lost me from buying any future products from them I dont trust they won’t do it again. I’ll use mine until it dies just for backup and drive sync..have already been migrating to using TrueNas for more then just my media. Too little too late . Thanks for the video
REPLY ON YOUTUBE
It’s good news, but you really have to wonder who’s flying the plane these days. Not a good look for a company selling dusty old hardware as new.
REPLY ON YOUTUBE
It’s good news, but you really have to wonder who’s flying the plane these days. Not a good look for a company selling dusty old hardware as new.
REPLY ON YOUTUBE
The only reason I’d consider them again is bc they aren’t Chinese made. But I became an expert in NAS after their drive locks and feature removal so idk… I think I moved on. I have learned so much.
REPLY ON YOUTUBE
The only reason I’d consider them again is bc they aren’t Chinese made. But I became an expert in NAS after their drive locks and feature removal so idk… I think I moved on. I have learned so much.
REPLY ON YOUTUBE
Hubris isn’t easy to fix. Synology need to do a lot more than just reversing a policy to restore confidence.
REPLY ON YOUTUBE
Hubris isn’t easy to fix. Synology need to do a lot more than just reversing a policy to restore confidence.
REPLY ON YOUTUBE
Please, can we have a review of the space aries nas case? Thank you very much 🙂
REPLY ON YOUTUBE
Please, can we have a review of the space aries nas case? Thank you very much 🙂
REPLY ON YOUTUBE
I am loyal to brands/companies and people who stay true and act moral. Of c, this is a welcome change! I might upgrade my 5 bay sooner now.
REPLY ON YOUTUBE
I am loyal to brands/companies and people who stay true and act moral. Of c, this is a welcome change! I might upgrade my 5 bay sooner now.
REPLY ON YOUTUBE
Synology have shown their true face and their contempt for the users. I myself will not be going back to the brand and will buy something else instead or go full DYI. What Synology have disregarded is that it’s not 2010 any more, and the use of linux is not limited to a handful of sorcerers living in their man caves. We have AI now, so the barrier of entry into a DYI or another linux based solution has never been lower. When an AI can write scripts or entire applications, Synology’s polished DSM suddendly doesn’t differ much from hypervisors or other NAS operating systems. I just hope the people will remember how Synology f.d them not once (with the HDDs) but twice (with the codec). When you have to go online and search for a workaround to use your device (which you had a PREMIUM for because of the software anyway), then there’s no point in sticking with a consumer-unfriendly company like Synology. The sooner Synology get to the FO part of the FAFO acronym, the better.
REPLY ON YOUTUBE
Synology have shown their true face and their contempt for the users. I myself will not be going back to the brand and will buy something else instead or go full DYI. What Synology have disregarded is that it’s not 2010 any more, and the use of linux is not limited to a handful of sorcerers living in their man caves. We have AI now, so the barrier of entry into a DYI or another linux based solution has never been lower. When an AI can write scripts or entire applications, Synology’s polished DSM suddendly doesn’t differ much from hypervisors or other NAS operating systems. I just hope the people will remember how Synology f.d them not once (with the HDDs) but twice (with the codec). When you have to go online and search for a workaround to use your device (which you had a PREMIUM for because of the software anyway), then there’s no point in sticking with a consumer-unfriendly company like Synology. The sooner Synology get to the FO part of the FAFO acronym, the better.
REPLY ON YOUTUBE
The day that they rolled out this policy, is the day that Synology became “SHIT”-nology! There are stupids and there are “STUPIDS”, which Synology took the latter one. If they do go bankrupt, no one will ever care at all, because of the Idiots that runs the company to the ground, is ????% their own fault.
REPLY ON YOUTUBE
The day that they rolled out this policy, is the day that Synology became “SHIT”-nology! There are stupids and there are “STUPIDS”, which Synology took the latter one. If they do go bankrupt, no one will ever care at all, because of the Idiots that runs the company to the ground, is ????% their own fault.
REPLY ON YOUTUBE
I love the casual sit down and hard drive arranging. Gangster as hell.
REPLY ON YOUTUBE
I love the casual sit down and hard drive arranging. Gangster as hell.
REPLY ON YOUTUBE
My WTR Max Pro arrived last Thursday and my new drives show up tomorrow. Even after all the shipping headaches from Aoostar, absolutely nothing is stopping me from leaving my 918+ and going back to Synology. They cancelled video station, stupid no pci slot, 2.5Gbs networking, and the drive debacle just killed them. I’ve been doing hard research for months and your channel has been great!
REPLY ON YOUTUBE
My WTR Max Pro arrived last Thursday and my new drives show up tomorrow. Even after all the shipping headaches from Aoostar, absolutely nothing is stopping me from leaving my 918+ and going back to Synology. They cancelled video station, stupid no pci slot, 2.5Gbs networking, and the drive debacle just killed them. I’ve been doing hard research for months and your channel has been great!
REPLY ON YOUTUBE
My current Synology will be my last, the Ugreen is looking better all the time,
here is a thought, have a “what you can replace your Synology NAS with video” from 2 bays to 8 or something.
REPLY ON YOUTUBE
My current Synology will be my last, the Ugreen is looking better all the time,
here is a thought, have a “what you can replace your Synology NAS with video” from 2 bays to 8 or something.
REPLY ON YOUTUBE
Nope, we still have codec issue to deal with.
REPLY ON YOUTUBE
Nope, we still have codec issue to deal with.
REPLY ON YOUTUBE
Too late. I got a basic Ugreen on sale already. ???? Until it breaks, it could be years.
REPLY ON YOUTUBE
Too late. I got a basic Ugreen on sale already. ???? Until it breaks, it could be years.
REPLY ON YOUTUBE
This is great news but I couldn’t wait any longer and went ahead and purchased one of their competitors NAS solutions. I’m good for now and might consider Synology in 5 years if they still support 3rd party hard drives.
REPLY ON YOUTUBE
This is great news but I couldn’t wait any longer and went ahead and purchased one of their competitors NAS solutions. I’m good for now and might consider Synology in 5 years if they still support 3rd party hard drives.
REPLY ON YOUTUBE
I literally bought DXP4800 because it has better specs and accepts many 3rd party HDD unlike that fking Synology
REPLY ON YOUTUBE
I literally bought DXP4800 because it has better specs and accepts many 3rd party HDD unlike that fking Synology
REPLY ON YOUTUBE
Too right mate. Too bleeding little, too bleeding late. I’ve opted for a UGreen DXP8800Plus 8 bay NAS and a QNAP TS-653D 6 bay NAS. I still have ye ol’ Synology DS1815+ 8 bay NAS and it has served me well but I won’t likely buy another Synology NAS again. There are better options out there for my needs.
REPLY ON YOUTUBE
Too right mate. Too bleeding little, too bleeding late. I’ve opted for a UGreen DXP8800Plus 8 bay NAS and a QNAP TS-653D 6 bay NAS. I still have ye ol’ Synology DS1815+ 8 bay NAS and it has served me well but I won’t likely buy another Synology NAS again. There are better options out there for my needs.
REPLY ON YOUTUBE
even the rollback is half assed ????
REPLY ON YOUTUBE
even the rollback is half assed ????
REPLY ON YOUTUBE
It feels like an abusive relationship at this point I think many of us have moved on
REPLY ON YOUTUBE
It feels like an abusive relationship at this point I think many of us have moved on
REPLY ON YOUTUBE
My DS1817 Net ports seemed to be playing up so had to buy a new NAS. Need a second one soon (some other brand) (may keep 1817 as a backup) but this changes things a bit. Be pretty convenient to just move the 8 x 16TB Exo HD’s to a new Synology 8 bay. But will that work….
REPLY ON YOUTUBE
My DS1817 Net ports seemed to be playing up so had to buy a new NAS. Need a second one soon (some other brand) (may keep 1817 as a backup) but this changes things a bit. Be pretty convenient to just move the 8 x 16TB Exo HD’s to a new Synology 8 bay. But will that work….
REPLY ON YOUTUBE
Well too late for me! Already switch to ugreen and not going back
REPLY ON YOUTUBE
Well too late for me! Already switch to ugreen and not going back
REPLY ON YOUTUBE
I have 2x 1821+s that I would have upgraded down the road, but for now I’ll wait and see what synology does. They still work great for me and have plenty of life left in them. When they need replacement I’ll re-evaluate and see what’s out there. Nice thing about synology still is their devices are so easy to get up and running.
REPLY ON YOUTUBE
I have 2x 1821+s that I would have upgraded down the road, but for now I’ll wait and see what synology does. They still work great for me and have plenty of life left in them. When they need replacement I’ll re-evaluate and see what’s out there. Nice thing about synology still is their devices are so easy to get up and running.
REPLY ON YOUTUBE
will still never buy them
REPLY ON YOUTUBE
will still never buy them
REPLY ON YOUTUBE
This changes nothing. I won’t be buying their products any longer.
REPLY ON YOUTUBE
This changes nothing. I won’t be buying their products any longer.
REPLY ON YOUTUBE
Synology noticed its own mistake and it is difficult to fix it because customers have already chosen a competitor’s product.
REPLY ON YOUTUBE
Synology noticed its own mistake and it is difficult to fix it because customers have already chosen a competitor’s product.
REPLY ON YOUTUBE
How to destroy your brand 101….
They need to add the 10gb port and the nvme for 300$ now. No more respect for this brand. And i owned 6 Nas from them.
Ah also, they are impossible to diagnose when there is a hardware problem, not to mention impossible to repair…. ds409 dead, ds 411slim dead, etc.
REPLY ON YOUTUBE
How to destroy your brand 101….
They need to add the 10gb port and the nvme for 300$ now. No more respect for this brand. And i owned 6 Nas from them.
Ah also, they are impossible to diagnose when there is a hardware problem, not to mention impossible to repair…. ds409 dead, ds 411slim dead, etc.
REPLY ON YOUTUBE
We win? No, they already lost
REPLY ON YOUTUBE
We win? No, they already lost
REPLY ON YOUTUBE
Too late, i just bought 800 units of ugreen.
REPLY ON YOUTUBE
Too late, i just bought 800 units of ugreen.
REPLY ON YOUTUBE
These people never learn, never buying synology ever again.
REPLY ON YOUTUBE
These people never learn, never buying synology ever again.
REPLY ON YOUTUBE
I cannot speak for anybody Else but I’m done with Synology I cannot trust Dat company ever again
REPLY ON YOUTUBE
I cannot speak for anybody Else but I’m done with Synology I cannot trust Dat company ever again
REPLY ON YOUTUBE
I’m still rocking a 1019+ because it’s been working reliably without any issues. I’m still confused as to whether I’ll lose hardware video transcoding if I update to DSM 7.22. Did this apply only to new models or does it apply to older models like mine as well? One of the selling points for me of this unit was the hardware transcoding. They prominently mention it on the PDF brochure, and I don’t want to lose that capability.
REPLY ON YOUTUBE
I’m still rocking a 1019+ because it’s been working reliably without any issues. I’m still confused as to whether I’ll lose hardware video transcoding if I update to DSM 7.22. Did this apply only to new models or does it apply to older models like mine as well? One of the selling points for me of this unit was the hardware transcoding. They prominently mention it on the PDF brochure, and I don’t want to lose that capability.
REPLY ON YOUTUBE
Judging by the comments they fully screwed themselves. That said, inept as they are they’re still ahead of their competition in terms of software. UGreen could have done a lot more to get caught up in the six months they had. We’ll see. Don’t really need a replacement yet so it’s been entertaining to watch from the sidelines. ????
REPLY ON YOUTUBE
Judging by the comments they fully screwed themselves. That said, inept as they are they’re still ahead of their competition in terms of software. UGreen could have done a lot more to get caught up in the six months they had. We’ll see. Don’t really need a replacement yet so it’s been entertaining to watch from the sidelines. ????
REPLY ON YOUTUBE
Nope. The reversal changes nothing. Synology is STILL taking features away. Haven’t reversed those.
I will keep my DS923+ for now. I’m waiting to see if Unifi releases something very similar. I feel they will.
Ugreen has definitely got my attention. Waiting to see what their ecosystem turns out to be and if they have any screwups to see how they handle them.
REPLY ON YOUTUBE
Nope. The reversal changes nothing. Synology is STILL taking features away. Haven’t reversed those.
I will keep my DS923+ for now. I’m waiting to see if Unifi releases something very similar. I feel they will.
Ugreen has definitely got my attention. Waiting to see what their ecosystem turns out to be and if they have any screwups to see how they handle them.
REPLY ON YOUTUBE
wow, shame i spent $350 to build a custom platform that works better, is more capable, and more efficient. the main thing that held me back prior to synology ending support of 3rd party drives was I didnt want to spend so much on a case capable of alot of storage. well even though half the budget was on a case, it was well worth it. wont be going back to synology. at least now there is value in selling my ryzen 5 bay synology. so i guess thanks synology, for pushing me over the edge.
REPLY ON YOUTUBE
wow, shame i spent $350 to build a custom platform that works better, is more capable, and more efficient. the main thing that held me back prior to synology ending support of 3rd party drives was I didnt want to spend so much on a case capable of alot of storage. well even though half the budget was on a case, it was well worth it. wont be going back to synology. at least now there is value in selling my ryzen 5 bay synology. so i guess thanks synology, for pushing me over the edge.
REPLY ON YOUTUBE
no more synology, too little, too late
REPLY ON YOUTUBE
no more synology, too little, too late
REPLY ON YOUTUBE
The hard drive policy is just the tip of the Synology iceberg. They’ll have to do a lot more to win back their customers.
REPLY ON YOUTUBE
The hard drive policy is just the tip of the Synology iceberg. They’ll have to do a lot more to win back their customers.
REPLY ON YOUTUBE
The damage is done, as soon as anyraid is ready. . .goodbye Synology
REPLY ON YOUTUBE
The damage is done, as soon as anyraid is ready. . .goodbye Synology
REPLY ON YOUTUBE
Ugreen gave Synology a bad case of FOMO.
REPLY ON YOUTUBE
Ugreen gave Synology a bad case of FOMO.
REPLY ON YOUTUBE
I’m still on my 216+II. NAS aren’t upgraded that often. They’re going to be feeling the pain of this for the next decade.
REPLY ON YOUTUBE
I’m still on my 216+II. NAS aren’t upgraded that often. They’re going to be feeling the pain of this for the next decade.
REPLY ON YOUTUBE
wonder how bad are the sales for the new lineup that they finally decided to u turn. that policy was the perfect kick ppl needed to switch brands for hardware that is actually up to the times and its gonna be awhile before anyone goes back to synology now.
REPLY ON YOUTUBE
wonder how bad are the sales for the new lineup that they finally decided to u turn. that policy was the perfect kick ppl needed to switch brands for hardware that is actually up to the times and its gonna be awhile before anyone goes back to synology now.
REPLY ON YOUTUBE
Too late for me, already replaced it with something else.
REPLY ON YOUTUBE
Too late for me, already replaced it with something else.
REPLY ON YOUTUBE
Synology is back, baby!!
Sure they lost a few months of customers. But new customers can buy now, load up drives and worry about NAS politics 5 years from now.
REPLY ON YOUTUBE
Synology is back, baby!!
Sure they lost a few months of customers. But new customers can buy now, load up drives and worry about NAS politics 5 years from now.
REPLY ON YOUTUBE
This u-turn likes a slap in my face. I’m a wedding photographer. I have been using Synology since 2018. I decided to upgrade my Nas to 8 bays system just right before they release the DS1825+ 2 weeks. I bought the DS1821+ instead the DS1825+ just because of the unsupported third party HDD issue on all 2025 models. I feel I’m so dump to invest all my hard earn money to Synology now. ???? My trust to Synology is completely gone.
REPLY ON YOUTUBE
This u-turn likes a slap in my face. I’m a wedding photographer. I have been using Synology since 2018. I decided to upgrade my Nas to 8 bays system just right before they release the DS1825+ 2 weeks. I bought the DS1821+ instead the DS1825+ just because of the unsupported third party HDD issue on all 2025 models. I feel I’m so dump to invest all my hard earn money to Synology now. ???? My trust to Synology is completely gone.
REPLY ON YOUTUBE
“Feel they have missed out on hardware upgrades like 2.5GbE ….. and …. ”
Synology removed more from the 2025 devices… and DSM 7.3, to add further insult, we can see how this will be spun “The all new DSM 7.3, Now with more choice than ever.. use your favourite HDDs!”.
Personally, I hope the 2025 models flop, and maybe.. just maybe… they’ll realise that trying to peddle antique CPU’s is also bad for business, and the 2026 models will at least come with something that uses DDR5!
REPLY ON YOUTUBE
“Feel they have missed out on hardware upgrades like 2.5GbE ….. and …. ”
Synology removed more from the 2025 devices… and DSM 7.3, to add further insult, we can see how this will be spun “The all new DSM 7.3, Now with more choice than ever.. use your favourite HDDs!”.
Personally, I hope the 2025 models flop, and maybe.. just maybe… they’ll realise that trying to peddle antique CPU’s is also bad for business, and the 2026 models will at least come with something that uses DDR5!
REPLY ON YOUTUBE
who would buy a NAS that is tied to their own drives … lunacy
REPLY ON YOUTUBE
who would buy a NAS that is tied to their own drives … lunacy
REPLY ON YOUTUBE
too late.. moved on
REPLY ON YOUTUBE
too late.. moved on
REPLY ON YOUTUBE
and did you spill your greggs coffee on your stripy shirt?
REPLY ON YOUTUBE
and did you spill your greggs coffee on your stripy shirt?
REPLY ON YOUTUBE
too late
drive lock, cpu lack video acceleration in new model, disable video acceleration
and myself already built pc for nas since last year
REPLY ON YOUTUBE
too late
drive lock, cpu lack video acceleration in new model, disable video acceleration
and myself already built pc for nas since last year
REPLY ON YOUTUBE
why do i all of a sudden want a greggs sausage roll???? Nice work
REPLY ON YOUTUBE
why do i all of a sudden want a greggs sausage roll???? Nice work
REPLY ON YOUTUBE
theyve supercharged a sea of viable competitors
REPLY ON YOUTUBE
theyve supercharged a sea of viable competitors
REPLY ON YOUTUBE
I owe Synology a big thank you – Before that policy, I’d have just stuck with the OS I was accustomed to. But because they dug into their insane customer-last position, I rejected their brand during my upgrade cycle and now have a NAS running much better hardware and software with TrueNAS
REPLY ON YOUTUBE
I owe Synology a big thank you – Before that policy, I’d have just stuck with the OS I was accustomed to. But because they dug into their insane customer-last position, I rejected their brand during my upgrade cycle and now have a NAS running much better hardware and software with TrueNAS
REPLY ON YOUTUBE
The damage has already been done, trust in the brand has been lost. For the next few years, customers and investors will have their fingers on the pulse of the company and will be recording their every move. They need to rebuild their trust because they are now almost at the brink. And the competition has smelled blood in the investor waters.
REPLY ON YOUTUBE
The damage has already been done, trust in the brand has been lost. For the next few years, customers and investors will have their fingers on the pulse of the company and will be recording their every move. They need to rebuild their trust because they are now almost at the brink. And the competition has smelled blood in the investor waters.
REPLY ON YOUTUBE
I am in the market for a larger NAS specifically like a 4 bay currently have a Synology 220J whilst this works fine / ok for what I use for as a server for my digitised music streamed to a player over my home network. I want to do the same for Movies so a 4 bay , originally looked at a newer Synology like the 423 / 923, but they have gone to be replaced by the 25 series. This U turn whilst appreciated I have been looking elsewhere. Not going to run plex, just using to store then send over my home network to a media player to handle upscale to 4K for those non 4k movies.
REPLY ON YOUTUBE
I am in the market for a larger NAS specifically like a 4 bay currently have a Synology 220J whilst this works fine / ok for what I use for as a server for my digitised music streamed to a player over my home network. I want to do the same for Movies so a 4 bay , originally looked at a newer Synology like the 423 / 923, but they have gone to be replaced by the 25 series. This U turn whilst appreciated I have been looking elsewhere. Not going to run plex, just using to store then send over my home network to a media player to handle upscale to 4K for those non 4k movies.
REPLY ON YOUTUBE
I love my UGREEN! #Broadcom #VMWARE #SynologyLovesAOL
REPLY ON YOUTUBE
I love my UGREEN! #Broadcom #VMWARE #SynologyLovesAOL
REPLY ON YOUTUBE
I would assume they sacked the dumbass that came up with this in the first place.
REPLY ON YOUTUBE
I would assume they sacked the dumbass that came up with this in the first place.
REPLY ON YOUTUBE
Let’s wait for version 8 of DSM which introduces DRM again. Seriously, anyone who goes through this loop needs to fire anyone associated in the company with that decision to expunge that group of business drivers. It’s not a “dead” issue, merely outvoted for now
REPLY ON YOUTUBE
Let’s wait for version 8 of DSM which introduces DRM again. Seriously, anyone who goes through this loop needs to fire anyone associated in the company with that decision to expunge that group of business drivers. It’s not a “dead” issue, merely outvoted for now
REPLY ON YOUTUBE
Knew this was coming. They got greedy, those drives are the same ones we can buy anywhere just with their label. They alienated their existing customer base, and now they are gonna piss off every customer that was forced to pay extra for their drives. Good job Synology. I left and turned down all my nas’s and moved to other vendors the day they announced it. Not coming back.
REPLY ON YOUTUBE
Knew this was coming. They got greedy, those drives are the same ones we can buy anywhere just with their label. They alienated their existing customer base, and now they are gonna piss off every customer that was forced to pay extra for their drives. Good job Synology. I left and turned down all my nas’s and moved to other vendors the day they announced it. Not coming back.
REPLY ON YOUTUBE
Money talks, for Synology to revert this change 6 months later is likely due to the hit in profit. In addition to the increased competition, users have more options now as compared to a few years ago.
REPLY ON YOUTUBE
Money talks, for Synology to revert this change 6 months later is likely due to the hit in profit. In addition to the increased competition, users have more options now as compared to a few years ago.
REPLY ON YOUTUBE
One of the nice things about Synology is their Synology Hybrid Raid or SHR. It lets you add drives or replace drives to easily expand your storage space. You can also mix-n-match drives of different sizes. Does any other NAS manufacturer offer something similar? I started with two 8TB drives in my Synology 918+ 4-bay NAS. Then I added another 8TB… and then another. Then I started replacing those 8TB drives with 16TB drives. And it was easy. It’s the main reason I chose a Synology NAS instead of another traditional RAID system where you’re stuck with whatever drives you start with.
REPLY ON YOUTUBE
One of the nice things about Synology is their Synology Hybrid Raid or SHR. It lets you add drives or replace drives to easily expand your storage space. You can also mix-n-match drives of different sizes. Does any other NAS manufacturer offer something similar? I started with two 8TB drives in my Synology 918+ 4-bay NAS. Then I added another 8TB… and then another. Then I started replacing those 8TB drives with 16TB drives. And it was easy. It’s the main reason I chose a Synology NAS instead of another traditional RAID system where you’re stuck with whatever drives you start with.
REPLY ON YOUTUBE
I already brought a UGREEN nas when they messed up the harddrive support. I probably won’t try Synology since I think it’s absolutely possible that they make another U-turn in the future.
Not to mention it’s actually better to set an example for the industry about what’s going to happen if you get too greedy.
REPLY ON YOUTUBE
I already brought a UGREEN nas when they messed up the harddrive support. I probably won’t try Synology since I think it’s absolutely possible that they make another U-turn in the future.
Not to mention it’s actually better to set an example for the industry about what’s going to happen if you get too greedy.
REPLY ON YOUTUBE
I just mentally accepted going with ugreen this week… wtf, oh well , will follow you and spaceRex videos , I think it’s better value for me starting off rather than synology
REPLY ON YOUTUBE
I just mentally accepted going with ugreen this week… wtf, oh well , will follow you and spaceRex videos , I think it’s better value for me starting off rather than synology
REPLY ON YOUTUBE
Guess I’ll check out synology again in another 5 years or so when I need another new NAS…. Great move to make here, but too late for many.
REPLY ON YOUTUBE
Guess I’ll check out synology again in another 5 years or so when I need another new NAS…. Great move to make here, but too late for many.
REPLY ON YOUTUBE
It doesn’t matter. Their “new” hardware is still archaic. I’ve moved on. And so have many others.
REPLY ON YOUTUBE
It doesn’t matter. Their “new” hardware is still archaic. I’ve moved on. And so have many others.
REPLY ON YOUTUBE
I am a consumer, however I use the full OEM stack. For me, security, reliability, maintenance and ease of use are more important as I am storing critical documents. Saving $200 on drives by going third party isn’t worth much if I have to spend time and effort to address compatability/drive loss issues. I have other things I want to spend time on.
My biggest issue with the drive lock-in was the consumer backlash. Would this reduce demand for Synology’s product such that they would not longer be around to provide long term support. I wish they hard just let users use third party drives with a disclaimer of the potential risks.
I am concerned about the long time it took them to pull back on their policy of frive lock-in. It means they are probably going to spend then next couple of years contending with the fall-out when they could have been focused on delivering new products/features instead.
REPLY ON YOUTUBE
I am a consumer, however I use the full OEM stack. For me, security, reliability, maintenance and ease of use are more important as I am storing critical documents. Saving $200 on drives by going third party isn’t worth much if I have to spend time and effort to address compatability/drive loss issues. I have other things I want to spend time on.
My biggest issue with the drive lock-in was the consumer backlash. Would this reduce demand for Synology’s product such that they would not longer be around to provide long term support. I wish they hard just let users use third party drives with a disclaimer of the potential risks.
I am concerned about the long time it took them to pull back on their policy of frive lock-in. It means they are probably going to spend then next couple of years contending with the fall-out when they could have been focused on delivering new products/features instead.
REPLY ON YOUTUBE
already scoped my next NAS and it’s not synology.
REPLY ON YOUTUBE
already scoped my next NAS and it’s not synology.
REPLY ON YOUTUBE
The horse has bolted. They’re screwed
REPLY ON YOUTUBE
The horse has bolted. They’re screwed
REPLY ON YOUTUBE
Too late for me as well. Was going to buy a new Synology to replace my 1817, built a server based on a Dell R730xd instead.
REPLY ON YOUTUBE
Too late for me as well. Was going to buy a new Synology to replace my 1817, built a server based on a Dell R730xd instead.
REPLY ON YOUTUBE
Sunology is synonim of greedy !
REPLY ON YOUTUBE
Sunology is synonim of greedy !
REPLY ON YOUTUBE
I had no issue with them launching their own brand HDDs, but blocking other NAS specific drives (Red / purple ) series, etc was a d!ck move. They took the initiative of flagging incorrect drives used for a nas but implemented it the worst anti consumer possible by blocking.
I’ve seen people using very low TBW ssds for high write applications or using performance drives on NAS just because… which would eventually lead to disasters anyway but that’s users’ own mistakes not on nas maker. They should have stopped at flagging and warning but not blocking.
REPLY ON YOUTUBE
I had no issue with them launching their own brand HDDs, but blocking other NAS specific drives (Red / purple ) series, etc was a d!ck move. They took the initiative of flagging incorrect drives used for a nas but implemented it the worst anti consumer possible by blocking.
I’ve seen people using very low TBW ssds for high write applications or using performance drives on NAS just because… which would eventually lead to disasters anyway but that’s users’ own mistakes not on nas maker. They should have stopped at flagging and warning but not blocking.
REPLY ON YOUTUBE
What about transcoding will that be changed in update 7.3?
REPLY ON YOUTUBE
What about transcoding will that be changed in update 7.3?
REPLY ON YOUTUBE
That intro was epic. ???? I felt that energy as soon as the video started. Hopefully Synology can learn from this and do better going forward.
REPLY ON YOUTUBE
That intro was epic. ???? I felt that energy as soon as the video started. Hopefully Synology can learn from this and do better going forward.
REPLY ON YOUTUBE
Great news, Now if they really want to entice all their customers who are looking elsewhere but haven’t spent anything yet, Synology need a 10% discount on their 2025 lineup, Seeing as the hardware is so outdated compared to competition.
REPLY ON YOUTUBE
Great news, Now if they really want to entice all their customers who are looking elsewhere but haven’t spent anything yet, Synology need a 10% discount on their 2025 lineup, Seeing as the hardware is so outdated compared to competition.
REPLY ON YOUTUBE
Fair start to win consumers back from the mess they created, now they need to apologize and bring Video Station back.
REPLY ON YOUTUBE
Fair start to win consumers back from the mess they created, now they need to apologize and bring Video Station back.
REPLY ON YOUTUBE
Class Action? Customer Refunds? Anyone?
REPLY ON YOUTUBE
Class Action? Customer Refunds? Anyone?
REPLY ON YOUTUBE
On the one hand, I am glad.
People I deal with who will want one in the next year or two it looks like they’ll be able to use more affordable drive options without a lot of scary warnings or other hassles.
As for me, when it comes time to replace my older synology that’s still acting as the local backup box because of the wonderful software they have, this is also good news.
That said…
I recently purchased a ugreen. It’s now my primary server, and dollar for dollar, performance wise, never mind the attention to design details, it’s a very nice piece of kit. It’s been an outstanding home server, and has a nice media suite baked into it. The backups are not everything I want them to be, but hey, that’s why I’ve got the old synology. But as maintenance first line storage, that, or one of the unifi boxes, are outstanding.
REPLY ON YOUTUBE
On the one hand, I am glad.
People I deal with who will want one in the next year or two it looks like they’ll be able to use more affordable drive options without a lot of scary warnings or other hassles.
As for me, when it comes time to replace my older synology that’s still acting as the local backup box because of the wonderful software they have, this is also good news.
That said…
I recently purchased a ugreen. It’s now my primary server, and dollar for dollar, performance wise, never mind the attention to design details, it’s a very nice piece of kit. It’s been an outstanding home server, and has a nice media suite baked into it. The backups are not everything I want them to be, but hey, that’s why I’ve got the old synology. But as maintenance first line storage, that, or one of the unifi boxes, are outstanding.
REPLY ON YOUTUBE
Synology chose the wrong timing to screw the consumer just when other brands like ugreen are catching up ????
REPLY ON YOUTUBE
Synology chose the wrong timing to screw the consumer just when other brands like ugreen are catching up ????
REPLY ON YOUTUBE
They have a probation period. They need to regain the trust of their customers and that might take a few years.
Good news though. Not too many people should be angry by this. They will, but they shouldn’t
REPLY ON YOUTUBE
They have a probation period. They need to regain the trust of their customers and that might take a few years.
Good news though. Not too many people should be angry by this. They will, but they shouldn’t
REPLY ON YOUTUBE
Too late. Purchased my first Nas a few months ago and went with Ugreen.
In my opinion this is worst than a data breach. A data breach isn’t anticipated and usually an attack by an outside party. This was an anti consumer choice by them that no one asked for or favored just to pad their profit margins. Consumer trust lost.
While they were innovating new ways to increase profits at their customers expense, Ugreen released their UPS.
REPLY ON YOUTUBE
Too late. Purchased my first Nas a few months ago and went with Ugreen.
In my opinion this is worst than a data breach. A data breach isn’t anticipated and usually an attack by an outside party. This was an anti consumer choice by them that no one asked for or favored just to pad their profit margins. Consumer trust lost.
While they were innovating new ways to increase profits at their customers expense, Ugreen released their UPS.
REPLY ON YOUTUBE
Lol. All the defenders are now silent. I was constantly told that only loud minority of users are complaining. And it benefits the casual user as it helpful for “support”.
Sigh.
REPLY ON YOUTUBE
Lol. All the defenders are now silent. I was constantly told that only loud minority of users are complaining. And it benefits the casual user as it helpful for “support”.
Sigh.
REPLY ON YOUTUBE
To late because I use Toshiba drives ????
REPLY ON YOUTUBE
To late because I use Toshiba drives ????
REPLY ON YOUTUBE
There is no greater danger than underestimating your opponent.
— Sun Tzu ????
(P.S. I got a Ugreen 2-bay and a Minisforum N5 Pro, and trashed my Synology, which is where it belongs ????️)
REPLY ON YOUTUBE
There is no greater danger than underestimating your opponent.
— Sun Tzu ????
(P.S. I got a Ugreen 2-bay and a Minisforum N5 Pro, and trashed my Synology, which is where it belongs ????️)
REPLY ON YOUTUBE
This entire fiasco caused me to re-evaluate and realize that by going with a different brand I can get much better hardware and thus performance.
So no, Synology is dead to me.
REPLY ON YOUTUBE
This entire fiasco caused me to re-evaluate and realize that by going with a different brand I can get much better hardware and thus performance.
So no, Synology is dead to me.
REPLY ON YOUTUBE
떠난 고객은 다시돌아오지 않는다. hdd팔아서 부자되어라. 거짓말쟁이 시놀로지. 역시 대만은 중국인의 피가 흐르내. 돈에 눈먼 시놀로지 경영진.
REPLY ON YOUTUBE
떠난 고객은 다시돌아오지 않는다. hdd팔아서 부자되어라. 거짓말쟁이 시놀로지. 역시 대만은 중국인의 피가 흐르내. 돈에 눈먼 시놀로지 경영진.
REPLY ON YOUTUBE
Good move but as a home user with Plex (transcoding etc), the hardware offerings in the 2025 range is just BAD. Also, are we able to use transcoding in the 2025 range now or is this still being nerfed?
REPLY ON YOUTUBE
Good move but as a home user with Plex (transcoding etc), the hardware offerings in the 2025 range is just BAD. Also, are we able to use transcoding in the 2025 range now or is this still being nerfed?
REPLY ON YOUTUBE
Every time I see this background I expect to see the 8-Bit Guy, but NAS news is also awesome.
I mean not this particular news, but in general yeah.
REPLY ON YOUTUBE
Every time I see this background I expect to see the 8-Bit Guy, but NAS news is also awesome.
I mean not this particular news, but in general yeah.
REPLY ON YOUTUBE
I was happy with my DS916+ But this shows vendors cannot be trusted.
In the past I used DIY solutions based on various linux flavours using samba and nfs. I went to Synology for ease of use. It has served me well.
But I think I’m going back to DIY, but then with TrueNAS or Unraid to make it a bit easier. Even if Unraid or TrueNAS go in a wrong direction.. The hardware is still standard and the OS can be replaced.
There are more and more nas style cases for minit-itx. So plan to go that route to replace my 9 year old synology.
REPLY ON YOUTUBE
I was happy with my DS916+ But this shows vendors cannot be trusted.
In the past I used DIY solutions based on various linux flavours using samba and nfs. I went to Synology for ease of use. It has served me well.
But I think I’m going back to DIY, but then with TrueNAS or Unraid to make it a bit easier. Even if Unraid or TrueNAS go in a wrong direction.. The hardware is still standard and the OS can be replaced.
There are more and more nas style cases for minit-itx. So plan to go that route to replace my 9 year old synology.
REPLY ON YOUTUBE
already bought from ugreen. When you look at people who want to use a nas rather than pay for cloud storage, it is not the kind of group to get trapped into proprietary hardware restrictions for the most part.
REPLY ON YOUTUBE
already bought from ugreen. When you look at people who want to use a nas rather than pay for cloud storage, it is not the kind of group to get trapped into proprietary hardware restrictions for the most part.
REPLY ON YOUTUBE
If I ever do buy a prebuilt NAS. It won’t be Synology period. But really this just makes me more likely to build my own. Screw these greedy companies that constantly see how much they can get away with!!! ✌️
REPLY ON YOUTUBE
If I ever do buy a prebuilt NAS. It won’t be Synology period. But really this just makes me more likely to build my own. Screw these greedy companies that constantly see how much they can get away with!!! ✌️
REPLY ON YOUTUBE
‼ *Synology has lost all credibility:*
‼ *1. I bet Synology will start charging very expensive licenses* for standard services such as backup.
‼ *2. The Synology hardware in the new models is cheap* compared to the competition.
‼ *3. Synology discontinued support for standard apps overnight.* For customers, this is a nightmare!
REPLY ON YOUTUBE
‼ *Synology has lost all credibility:*
‼ *1. I bet Synology will start charging very expensive licenses* for standard services such as backup.
‼ *2. The Synology hardware in the new models is cheap* compared to the competition.
‼ *3. Synology discontinued support for standard apps overnight.* For customers, this is a nightmare!
REPLY ON YOUTUBE
Too little too late.. Synology have shot themselves in the foot with their disappointing hardware and ports and speeds, the deletion of some DSM software/CODECs, then the HDD debacle. I no longer trust what Synology might do next.
REPLY ON YOUTUBE
Too little too late.. Synology have shot themselves in the foot with their disappointing hardware and ports and speeds, the deletion of some DSM software/CODECs, then the HDD debacle. I no longer trust what Synology might do next.
REPLY ON YOUTUBE
In the time I was undecided because of the policy to block hard drives Ubiquuity launched a product that gives me almost everything I wanted and much cheaper, the only reason I was looking at Synology was because it has a flexible RAID or whatever you want to call it when you can have disks with mixed capacities
REPLY ON YOUTUBE
In the time I was undecided because of the policy to block hard drives Ubiquuity launched a product that gives me almost everything I wanted and much cheaper, the only reason I was looking at Synology was because it has a flexible RAID or whatever you want to call it when you can have disks with mixed capacities
REPLY ON YOUTUBE
I backordered Synology drives at the end of September. Something told me I should have waited. The 3rd-party drives I’d been eyeing dropped a special the same day this announcement hit. I could have bought additional capacity or an extra drive and still had them arrive at the same time. ????
REPLY ON YOUTUBE
I backordered Synology drives at the end of September. Something told me I should have waited. The 3rd-party drives I’d been eyeing dropped a special the same day this announcement hit. I could have bought additional capacity or an extra drive and still had them arrive at the same time. ????
REPLY ON YOUTUBE
Too late I’m not going back!!!
REPLY ON YOUTUBE
Too late I’m not going back!!!
REPLY ON YOUTUBE
I entered the world of home servers with a Synology NAS DS410j. Quite a few years ago. Just over a year ago I replaced that one with an RS818+. There’s still juice to extract from it. But my move to a rack mounted NAS was geared towards building my own home lab with more powerful machines. So now I got myself 2 13th generation DELL Poweredge servers which are insane in terms of: storage, RAM, CPU power and network connectivity. So hardware wise I am inclined to plan my next NAS upgrade away from Synology; more so in light of the recent policy changes by Synology: hard drives compatibility, disabling harware transcoding, etc.
Given that open source NAS software solutions are improving, I am looking forward to the moment when migrating from Synology to another platform will be a sensible decision because it will have become just as user friendly.
So congratulations Synology. You had me. You could have got me all the way. Now that prospect is rather bleak.
REPLY ON YOUTUBE
I entered the world of home servers with a Synology NAS DS410j. Quite a few years ago. Just over a year ago I replaced that one with an RS818+. There’s still juice to extract from it. But my move to a rack mounted NAS was geared towards building my own home lab with more powerful machines. So now I got myself 2 13th generation DELL Poweredge servers which are insane in terms of: storage, RAM, CPU power and network connectivity. So hardware wise I am inclined to plan my next NAS upgrade away from Synology; more so in light of the recent policy changes by Synology: hard drives compatibility, disabling harware transcoding, etc.
Given that open source NAS software solutions are improving, I am looking forward to the moment when migrating from Synology to another platform will be a sensible decision because it will have become just as user friendly.
So congratulations Synology. You had me. You could have got me all the way. Now that prospect is rather bleak.
REPLY ON YOUTUBE
This was as predictable as the sun rising in the morning.
REPLY ON YOUTUBE
This was as predictable as the sun rising in the morning.
REPLY ON YOUTUBE
I told my friend to buy a QNAP after the HDD debacle, and he did. A lost sale due to their HDD policy.
REPLY ON YOUTUBE
I told my friend to buy a QNAP after the HDD debacle, and he did. A lost sale due to their HDD policy.
REPLY ON YOUTUBE
I purchased the 923 earlier this year instead of the 925, purely because of the hard drive issues, no regrets as I am using a 10GBe network.
REPLY ON YOUTUBE
I purchased the 923 earlier this year instead of the 925, purely because of the hard drive issues, no regrets as I am using a 10GBe network.
REPLY ON YOUTUBE
I think the brand damage has already been done, you just know they will try it again. Corporate greed came before their loyal customers needs.
REPLY ON YOUTUBE
I think the brand damage has already been done, you just know they will try it again. Corporate greed came before their loyal customers needs.
REPLY ON YOUTUBE
I hope they go broke after pulling that stunt. They deserve it.
REPLY ON YOUTUBE
I hope they go broke after pulling that stunt. They deserve it.
REPLY ON YOUTUBE
i invested heavily in Synology solutions and after their support team couldn’t recover my data from their busted RAID I moved to other solutions. Anyone want to buy lightly used Synology machines from me?
REPLY ON YOUTUBE
i invested heavily in Synology solutions and after their support team couldn’t recover my data from their busted RAID I moved to other solutions. Anyone want to buy lightly used Synology machines from me?
REPLY ON YOUTUBE
Synology got greedy, showed people who they truly are and hurt themselves in the process. This is exactly why I built my own NAS.
REPLY ON YOUTUBE
Synology got greedy, showed people who they truly are and hurt themselves in the process. This is exactly why I built my own NAS.
REPLY ON YOUTUBE
I don’t have strong feelings or preferences about HDDs. Synology branded drives are fine. If the NAS works better, i don’t see a problem.
REPLY ON YOUTUBE
I don’t have strong feelings or preferences about HDDs. Synology branded drives are fine. If the NAS works better, i don’t see a problem.
REPLY ON YOUTUBE
Yeah, I haven’t ever purchased anything from Synology but when they pulled this shit, they made sure that I never will.
With all of the power Corporations have these days, the one card we hold is to punish bad behavior when we can. The NAS space is certainly not a monopoly and we have choices. So, sorry, you F-d up and I hope you feel the pain.
REPLY ON YOUTUBE
Yeah, I haven’t ever purchased anything from Synology but when they pulled this shit, they made sure that I never will.
With all of the power Corporations have these days, the one card we hold is to punish bad behavior when we can. The NAS space is certainly not a monopoly and we have choices. So, sorry, you F-d up and I hope you feel the pain.
REPLY ON YOUTUBE
Sales must have been hit hard. You can’t bite the hand that feeds you. They deserve to fail.
REPLY ON YOUTUBE
Sales must have been hit hard. You can’t bite the hand that feeds you. They deserve to fail.
REPLY ON YOUTUBE
What a weak response. They tried to f‘ck the customers and they couldn’t even do that properly. Synology is DEAD to me, no matter what they do now.
REPLY ON YOUTUBE
What a weak response. They tried to f‘ck the customers and they couldn’t even do that properly. Synology is DEAD to me, no matter what they do now.
REPLY ON YOUTUBE
Never really cared about this at all. I have two 1823’s with only synology drives. There is no actual competition if you need the software… and small business enterprise focus. The only issue i have with synology is the hardware needs huge boost..they need to support AI and docker better, and keep the focus on security and software like mail plus.
REPLY ON YOUTUBE
Never really cared about this at all. I have two 1823’s with only synology drives. There is no actual competition if you need the software… and small business enterprise focus. The only issue i have with synology is the hardware needs huge boost..they need to support AI and docker better, and keep the focus on security and software like mail plus.
REPLY ON YOUTUBE
It’s a bit of a SMOKESCREEN, MISDIRECTION by Synology. Here is why: have a look at their NEW technical support-it appears to ba a BRAINLESS AI BOT! The customer is left having to do the heavy lifting, turning “Tech Support” into “DIY Support”. I spent a small fortune on Synology DS925+, 5 synology HDDs, 16GB ECC RAM and they are unable to solve a straightforward problem with Active Backup for Business. They are a bunch of SCAMMERS, in my opinion. I think the “BRAINLESS AI BOT” is based on CEO DERREN LU’s brain! A few hours ago I threatened Synology with a public campaign against them, including posting on NASCompares, and low and behold they pull this rabbit out of the hat! MISDIRECTION or what????
REPLY ON YOUTUBE
It’s a bit of a SMOKESCREEN, MISDIRECTION by Synology. Here is why: have a look at their NEW technical support-it appears to ba a BRAINLESS AI BOT! The customer is left having to do the heavy lifting, turning “Tech Support” into “DIY Support”. I spent a small fortune on Synology DS925+, 5 synology HDDs, 16GB ECC RAM and they are unable to solve a straightforward problem with Active Backup for Business. They are a bunch of SCAMMERS, in my opinion. I think the “BRAINLESS AI BOT” is based on CEO DERREN LU’s brain! A few hours ago I threatened Synology with a public campaign against them, including posting on NASCompares, and low and behold they pull this rabbit out of the hat! MISDIRECTION or what????
REPLY ON YOUTUBE
Too little, too late!
Trust had been destroyed.
Sold all my Synology units.
Went all in with Ugreen.
One of our my better decisions!
REPLY ON YOUTUBE
Too little, too late!
Trust had been destroyed.
Sold all my Synology units.
Went all in with Ugreen.
One of our my better decisions!
REPLY ON YOUTUBE
4-5 months too late. Also, unverified drives vs a QVL is a very big difference.
REPLY ON YOUTUBE
4-5 months too late. Also, unverified drives vs a QVL is a very big difference.
REPLY ON YOUTUBE
Great news I guess. However, after being violated they have already lost my trust and I have moved on. Trust cannot be so easily rebuilt by flipping a switch. The wounds are deep and still fresh. Perhaps with enough time that may change, but I do not foresee that happening anytime soon.
REPLY ON YOUTUBE
Great news I guess. However, after being violated they have already lost my trust and I have moved on. Trust cannot be so easily rebuilt by flipping a switch. The wounds are deep and still fresh. Perhaps with enough time that may change, but I do not foresee that happening anytime soon.
REPLY ON YOUTUBE
Loving my Ugreen and Unifi NAS’s
REPLY ON YOUTUBE
Loving my Ugreen and Unifi NAS’s
REPLY ON YOUTUBE
Too little, too late. Ordered a UGREEN NAS today using the link you provided to Amazon. Didn’t even consider a current or recent Synology model. Synology is dead to me.
REPLY ON YOUTUBE
Too little, too late. Ordered a UGREEN NAS today using the link you provided to Amazon. Didn’t even consider a current or recent Synology model. Synology is dead to me.
REPLY ON YOUTUBE
Too little too late. And whilst we are talking about wasting people’s time why did you disrepectfully waste 33 seconds on my life at the beginning. No I didn’t think you were being cool or edgy. And as you said in your intro after that waste of time “What was the fucking point ?”.
REPLY ON YOUTUBE
Too little too late. And whilst we are talking about wasting people’s time why did you disrepectfully waste 33 seconds on my life at the beginning. No I didn’t think you were being cool or edgy. And as you said in your intro after that waste of time “What was the fucking point ?”.
REPLY ON YOUTUBE
They have already shown who they are as a company when they dominated the market. Consumers not gonna be fooled again
REPLY ON YOUTUBE
They have already shown who they are as a company when they dominated the market. Consumers not gonna be fooled again
REPLY ON YOUTUBE
Apparently, the best two choices for NAS in 2025 are now **uGreen & uTurn** !!!
REPLY ON YOUTUBE
Apparently, the best two choices for NAS in 2025 are now **uGreen & uTurn** !!!
REPLY ON YOUTUBE
Too late – I’ve already gone over to UGreen – I will use my 8 bay Synology till it dies but will Never buy another Synology Product…..
REPLY ON YOUTUBE
Too late – I’ve already gone over to UGreen – I will use my 8 bay Synology till it dies but will Never buy another Synology Product…..
REPLY ON YOUTUBE
when the excuse to be greedy backfired
REPLY ON YOUTUBE
when the excuse to be greedy backfired
REPLY ON YOUTUBE
Too late. Now I have a Ugreen, and I will never, ever buy a Synology product because of this shithousery.
REPLY ON YOUTUBE
Too late. Now I have a Ugreen, and I will never, ever buy a Synology product because of this shithousery.
REPLY ON YOUTUBE
Stoped using mine, proprietary drives is just ridiculous now a days.
REPLY ON YOUTUBE
Stoped using mine, proprietary drives is just ridiculous now a days.
REPLY ON YOUTUBE
I risked my Data because of this a…… …now i will order a 1525+ ????
REPLY ON YOUTUBE
I risked my Data because of this a…… …now i will order a 1525+ ????
REPLY ON YOUTUBE
I had initially planned on Synology, but scrapped that when they announced their idea to only allow their drives. Any vendor that demands you can only use their solution is an immediate no from me. I opted for QNAP and while it may not be as polished as Synology it has worked out just fine for my needs.
REPLY ON YOUTUBE
I had initially planned on Synology, but scrapped that when they announced their idea to only allow their drives. Any vendor that demands you can only use their solution is an immediate no from me. I opted for QNAP and while it may not be as polished as Synology it has worked out just fine for my needs.
REPLY ON YOUTUBE
I’ve owned 2 Synology NAS devices. Ubiquiti is my next NAS. I’m already in their ecosystem and just waiting for their software to catch up.
That being said, it’s good that they reversed their policies, at least for existing customers.
REPLY ON YOUTUBE
I’ve owned 2 Synology NAS devices. Ubiquiti is my next NAS. I’m already in their ecosystem and just waiting for their software to catch up.
That being said, it’s good that they reversed their policies, at least for existing customers.
REPLY ON YOUTUBE
never again. will i buy a synology …was going to get a 12 bay but not any more ….diy here i come
REPLY ON YOUTUBE
never again. will i buy a synology …was going to get a 12 bay but not any more ….diy here i come
REPLY ON YOUTUBE
Synology gotta pay me to even think about them
REPLY ON YOUTUBE
Synology gotta pay me to even think about them
REPLY ON YOUTUBE
synology is trash and anti consumer. fk em.
REPLY ON YOUTUBE
synology is trash and anti consumer. fk em.
REPLY ON YOUTUBE
Well, I already have a UGreen and TrueNAS Scale. All my trust in Synology has been eradicated, what is to stop them doing it again in 7.3.1 or 7.4. No more vendor lock in, regardless of how good their integrations are.
REPLY ON YOUTUBE
Well, I already have a UGreen and TrueNAS Scale. All my trust in Synology has been eradicated, what is to stop them doing it again in 7.3.1 or 7.4. No more vendor lock in, regardless of how good their integrations are.
REPLY ON YOUTUBE
Nope. Too late. They FAFO. Can’t get your virginity back. Damage is done.
I honestly think they have nothing to gain by this reversal and should have stayed the course and just offered a full fledged all inclusive solution with their own drives and maybe try to complete on price with those drives and hopefully their offering is so robust and reliable that they live on that scenario.
The flood gates are open with really good new competitors and they’ve tasted Synologies blood. Synology is going to have to pull a miracle out of their hat to save themselves from this self inflected wound.
Ugreen must be laughing their asses off at this.
REPLY ON YOUTUBE
Nope. Too late. They FAFO. Can’t get your virginity back. Damage is done.
I honestly think they have nothing to gain by this reversal and should have stayed the course and just offered a full fledged all inclusive solution with their own drives and maybe try to complete on price with those drives and hopefully their offering is so robust and reliable that they live on that scenario.
The flood gates are open with really good new competitors and they’ve tasted Synologies blood. Synology is going to have to pull a miracle out of their hat to save themselves from this self inflected wound.
Ugreen must be laughing their asses off at this.
REPLY ON YOUTUBE
Too late.
REPLY ON YOUTUBE
Too late.
REPLY ON YOUTUBE
This hasn’t been an issue for the last six months. Synology has been telegraphing this (now cancelled) policy shift FOR YEARS. I bought a QNAP years ago partially because I didn’t trust Synology’s hard drive policy about not supporting certain features on third party hard drives. The hardwriting was already on the wall. I’m sure the reason was money because its always about money. They thought that users would be just fine buying their hard drives from them rather than shopping the market for the best price for whatever type of drive they wanted. But I’m sure that the sales data had to be pretty stark, especially across the prosumer spectrum who are typically very price sensitive about hard drive prices. All those users went to competitors to the point where they were willing to give up the superior user experience of DSM to just get something that works that was within their budget. Ugreen and Unifi had to be some of the biggest winners of old Synology customers but I imagine all of them saw sales increases.
REPLY ON YOUTUBE
This hasn’t been an issue for the last six months. Synology has been telegraphing this (now cancelled) policy shift FOR YEARS. I bought a QNAP years ago partially because I didn’t trust Synology’s hard drive policy about not supporting certain features on third party hard drives. The hardwriting was already on the wall. I’m sure the reason was money because its always about money. They thought that users would be just fine buying their hard drives from them rather than shopping the market for the best price for whatever type of drive they wanted. But I’m sure that the sales data had to be pretty stark, especially across the prosumer spectrum who are typically very price sensitive about hard drive prices. All those users went to competitors to the point where they were willing to give up the superior user experience of DSM to just get something that works that was within their budget. Ugreen and Unifi had to be some of the biggest winners of old Synology customers but I imagine all of them saw sales increases.
REPLY ON YOUTUBE
For me to trust Synology again, they will need to open source DSM. This way I know I won’t be locked into their ecosystem again. But it’s not going to happen, is it?
REPLY ON YOUTUBE
For me to trust Synology again, they will need to open source DSM. This way I know I won’t be locked into their ecosystem again. But it’s not going to happen, is it?
REPLY ON YOUTUBE
Damn, just two months after I sold my outdated Synology and switched to a £4k QNAP setup. I was a lifetime Synology customer before all this nonsense…
REPLY ON YOUTUBE
Damn, just two months after I sold my outdated Synology and switched to a £4k QNAP setup. I was a lifetime Synology customer before all this nonsense…
REPLY ON YOUTUBE
Greggs, what, no sausage roll? Will this mean Synology HDD will be cheaper?
REPLY ON YOUTUBE
Greggs, what, no sausage roll? Will this mean Synology HDD will be cheaper?
REPLY ON YOUTUBE
I might consider a 4-bay Synology. Ugreen was my primary candidate so far. Not sure I trust Synology not to mess something up though. The management/investors/whoever got greedy. Not a good sign.
REPLY ON YOUTUBE
I might consider a 4-bay Synology. Ugreen was my primary candidate so far. Not sure I trust Synology not to mess something up though. The management/investors/whoever got greedy. Not a good sign.
REPLY ON YOUTUBE
I still say do not support Synology. Let them feel the fuck up as long as possible. They can serve as the example to other manufacturers that we will not put up with this kind of bullshit. If we just go back to buying their shit they will wait til people buy in to the ’25 series then try it again.
REPLY ON YOUTUBE
I still say do not support Synology. Let them feel the fuck up as long as possible. They can serve as the example to other manufacturers that we will not put up with this kind of bullshit. If we just go back to buying their shit they will wait til people buy in to the ’25 series then try it again.
REPLY ON YOUTUBE
Thanks to Synology! With their stupid decisio, they inspired me to build my own NAS. By the help of ClaudeAI this doesn’t even seem to be very difficult anymore. It even helped me to select the perfectly matching hardware within a few prompts.
I can now also house my HDDs in a rack mountable enclosure. Everything will run on a low TDP CPU, Proxmox as a host for maximum flexibility and scalability, a filesystem that i can migrate wherever i want, a bunch of RAM, graphics and AI power. Paradise! Everything i will ever need in a single setup and no worries about scalability, updates and all the restrictions that came with Synology in the past 13years.
REPLY ON YOUTUBE
Thanks to Synology! With their stupid decisio, they inspired me to build my own NAS. By the help of ClaudeAI this doesn’t even seem to be very difficult anymore. It even helped me to select the perfectly matching hardware within a few prompts.
I can now also house my HDDs in a rack mountable enclosure. Everything will run on a low TDP CPU, Proxmox as a host for maximum flexibility and scalability, a filesystem that i can migrate wherever i want, a bunch of RAM, graphics and AI power. Paradise! Everything i will ever need in a single setup and no worries about scalability, updates and all the restrictions that came with Synology in the past 13years.
REPLY ON YOUTUBE
Yes, too late, that and removing features so never going back to Synology. Never was the biggest buyer as home DYI person, but my grand or two every few years is not hanging around. Went to UGreen the day if was official there would be no 3rd party HDD support even though they were using the exact same rebranded HDD, and then they started removing Media features from the one I already had from them. So no. It was a good run.
REPLY ON YOUTUBE
Yes, too late, that and removing features so never going back to Synology. Never was the biggest buyer as home DYI person, but my grand or two every few years is not hanging around. Went to UGreen the day if was official there would be no 3rd party HDD support even though they were using the exact same rebranded HDD, and then they started removing Media features from the one I already had from them. So no. It was a good run.
REPLY ON YOUTUBE
Thank you so much NASCompare!! You guys were loud about this and they heard it. Better than nothing for sure.
REPLY ON YOUTUBE
Thank you so much NASCompare!! You guys were loud about this and they heard it. Better than nothing for sure.
REPLY ON YOUTUBE
Too late. Purchased Bee-link. Goodbye Synology.
REPLY ON YOUTUBE
Too late. Purchased Bee-link. Goodbye Synology.
REPLY ON YOUTUBE
The only reason I’m still on synology is for the security and the camera support, that geofence thing on the phone is too good
REPLY ON YOUTUBE
The only reason I’m still on synology is for the security and the camera support, that geofence thing on the phone is too good
REPLY ON YOUTUBE
Hilarious
REPLY ON YOUTUBE
Hilarious
REPLY ON YOUTUBE
Too late, the damage is done. The fact they made the ridiculous change in the first place shows their colours
REPLY ON YOUTUBE
Too late, the damage is done. The fact they made the ridiculous change in the first place shows their colours
REPLY ON YOUTUBE
Phew, if it wasn’t for your videos I don’t know what I would have done. My DS1817+ died in November 2023 and I was waiting for something to replace the DS1821+, it must have been imminent in 2023!!! When all this started I debated going for a DS1821+ but because of these videos I knew that I could take my WD Red drives from my dead DS1817+ and they would work in the DS1825+ and I was starting to think about what I would do when my drives started to die?! Migrate to another platform. Synology have massively messed up and if it wasn’t for the fact that their software was so good I’d have moved elsewhere. Thank you so much for your coverage of this issue. You’ve saved me a lot of frustration…
REPLY ON YOUTUBE
Phew, if it wasn’t for your videos I don’t know what I would have done. My DS1817+ died in November 2023 and I was waiting for something to replace the DS1821+, it must have been imminent in 2023!!! When all this started I debated going for a DS1821+ but because of these videos I knew that I could take my WD Red drives from my dead DS1817+ and they would work in the DS1825+ and I was starting to think about what I would do when my drives started to die?! Migrate to another platform. Synology have massively messed up and if it wasn’t for the fact that their software was so good I’d have moved elsewhere. Thank you so much for your coverage of this issue. You’ve saved me a lot of frustration…
REPLY ON YOUTUBE
I bought an RS2423+ soon after it came out, and in the awareness of the HDD workarounds (using WD and Seagate HDDs) . Also upgraded memory beyond specs – no issues with this setup. Runs great. Also running an old Mellanox ConnectX-3 or – 4 network card with 40GbE – flawlessly. And I love the excellent (for my needs) and simple to use Synology backup software. I do understand that other vendors have better hardware but the Software (both DSM and Backup) WAS unique selling point in my case (I have 10+ years/3 systems experience with their products at home, and bought another RS2423+ at work) . I may add a Truenas homebuilt NAS for other reasons. Fortunately, there is no need currently to buy a commercial NAS for me – I STILL stick with Synology, but the tipping point has come near: Their HDD policy change came at the right moment: I had starte considering selling my RS2434+ and getting something else without strange company-imposed restrictions. Now, there is time before I need to buy another commercial NAS. I will strongly observe how Synology is moving forward.
REPLY ON YOUTUBE
I bought an RS2423+ soon after it came out, and in the awareness of the HDD workarounds (using WD and Seagate HDDs) . Also upgraded memory beyond specs – no issues with this setup. Runs great. Also running an old Mellanox ConnectX-3 or – 4 network card with 40GbE – flawlessly. And I love the excellent (for my needs) and simple to use Synology backup software. I do understand that other vendors have better hardware but the Software (both DSM and Backup) WAS unique selling point in my case (I have 10+ years/3 systems experience with their products at home, and bought another RS2423+ at work) . I may add a Truenas homebuilt NAS for other reasons. Fortunately, there is no need currently to buy a commercial NAS for me – I STILL stick with Synology, but the tipping point has come near: Their HDD policy change came at the right moment: I had starte considering selling my RS2434+ and getting something else without strange company-imposed restrictions. Now, there is time before I need to buy another commercial NAS. I will strongly observe how Synology is moving forward.
REPLY ON YOUTUBE
This doesn’t change my future plans because, not being a very hands on tech person, Synology was the way I was going but I’m relieved that they’ve moved off the proprietary nonsense. I wasn’t happy about the limited HDD choices.
REPLY ON YOUTUBE
This doesn’t change my future plans because, not being a very hands on tech person, Synology was the way I was going but I’m relieved that they’ve moved off the proprietary nonsense. I wasn’t happy about the limited HDD choices.
REPLY ON YOUTUBE
I was all set to buy 3 Synology NAS, 2×6 bay and 1x4bay. Went with Asus Lockerstore. Today, would go ugreen. Will never buy Synology.
REPLY ON YOUTUBE
I was all set to buy 3 Synology NAS, 2×6 bay and 1x4bay. Went with Asus Lockerstore. Today, would go ugreen. Will never buy Synology.
REPLY ON YOUTUBE
I feel like this video is a perfect candidate for that family guy Brian meme of well well well
REPLY ON YOUTUBE
I feel like this video is a perfect candidate for that family guy Brian meme of well well well
REPLY ON YOUTUBE
Maybe they can sell their software. The hardware is junk. They showed their hand with this and they will just try another vector. Incredible they killed themselves this way.
REPLY ON YOUTUBE
Maybe they can sell their software. The hardware is junk. They showed their hand with this and they will just try another vector. Incredible they killed themselves this way.
REPLY ON YOUTUBE
I just upgraded to a DS1520+ from New Old Stock. I’m not interested in selling my current NAS, and waiting for a sale on a new NAS when they can still change shit again! ????
Tired of Synology’s Bullshit!????
REPLY ON YOUTUBE
I just upgraded to a DS1520+ from New Old Stock. I’m not interested in selling my current NAS, and waiting for a sale on a new NAS when they can still change shit again! ????
Tired of Synology’s Bullshit!????
REPLY ON YOUTUBE
Let’s review: (1) Deleted video station so you weren’t even allowed to have it in DSM 7.3, totally screwing over all the users who had a bunch of custom metadata in it; (2) Absurd disk drive policy that was nothing but a transparent money grab; (3) Disabled hardware transcoding after happily selling me an over-priced Intel box I bought less than a year ago primarily because it had it. Why exactly would I ever trust this company ever again? I was willing to pay a bit more for the more robust security features and some of the software conveniences, but no, no more Synology for me. They seem to think they have a walled garden like Apple, and that their users are so locked in by their amazing software that they can abuse them like this. They are about to learn otherwise. I don’t know who is going to make my next NAS, but I already know who isn’t in the running for that sale.
REPLY ON YOUTUBE
Let’s review: (1) Deleted video station so you weren’t even allowed to have it in DSM 7.3, totally screwing over all the users who had a bunch of custom metadata in it; (2) Absurd disk drive policy that was nothing but a transparent money grab; (3) Disabled hardware transcoding after happily selling me an over-priced Intel box I bought less than a year ago primarily because it had it. Why exactly would I ever trust this company ever again? I was willing to pay a bit more for the more robust security features and some of the software conveniences, but no, no more Synology for me. They seem to think they have a walled garden like Apple, and that their users are so locked in by their amazing software that they can abuse them like this. They are about to learn otherwise. I don’t know who is going to make my next NAS, but I already know who isn’t in the running for that sale.
REPLY ON YOUTUBE
For personal usage, Synology can pound sand because I have moved on to UGreen. For now, Synology is still the preferred option for work related solutions. But I am hoping UniFi steals that market from them.
REPLY ON YOUTUBE
For personal usage, Synology can pound sand because I have moved on to UGreen. For now, Synology is still the preferred option for work related solutions. But I am hoping UniFi steals that market from them.
REPLY ON YOUTUBE
Naw. I am beyond this crap. Bye Synology.
REPLY ON YOUTUBE
Naw. I am beyond this crap. Bye Synology.
REPLY ON YOUTUBE
already changed to Asustor . Synology DX517 does NOT work with 28TB seagate (ST28000NM000C) drives. This was the reason I changed from Synology.
And no way to go back, what will happen when they do this again? No thank you. No more trust.
REPLY ON YOUTUBE
already changed to Asustor . Synology DX517 does NOT work with 28TB seagate (ST28000NM000C) drives. This was the reason I changed from Synology.
And no way to go back, what will happen when they do this again? No thank you. No more trust.
REPLY ON YOUTUBE
started to be put off when they decied to remove Video Station, then Encoding, then the whole drive thing…. Things have felt off the last few years with the brand it feels. Perhaps it’s the de-emphasing the consumer market, and going more SOHO / Enterprise. Which is fine – if that’s the market they want – and then let the UGREEN’s and others go for the consumer market.
REPLY ON YOUTUBE
started to be put off when they decied to remove Video Station, then Encoding, then the whole drive thing…. Things have felt off the last few years with the brand it feels. Perhaps it’s the de-emphasing the consumer market, and going more SOHO / Enterprise. Which is fine – if that’s the market they want – and then let the UGREEN’s and others go for the consumer market.
REPLY ON YOUTUBE
not going back to synology, all in on ubiquiti
REPLY ON YOUTUBE
not going back to synology, all in on ubiquiti
REPLY ON YOUTUBE
Don’t care. Still not even considering Synology. I’d still buy a Ugreen.
REPLY ON YOUTUBE
Don’t care. Still not even considering Synology. I’d still buy a Ugreen.
REPLY ON YOUTUBE
Synology actually did me a favor — they cheated me just enough to make me discover the real NAS world out there. I dumped both my 1520+ units for a fully loaded UGREEN DXP8800 Plus, and wow… night and day difference. They can backpedal all they want, but I spent good money with them only to get burned. They chose to be anti-consumer — now I choose to be anti-Synology.
REPLY ON YOUTUBE
Synology actually did me a favor — they cheated me just enough to make me discover the real NAS world out there. I dumped both my 1520+ units for a fully loaded UGREEN DXP8800 Plus, and wow… night and day difference. They can backpedal all they want, but I spent good money with them only to get burned. They chose to be anti-consumer — now I choose to be anti-Synology.
REPLY ON YOUTUBE
Hey how about hardware transcoding.????
REPLY ON YOUTUBE
Hey how about hardware transcoding.????
REPLY ON YOUTUBE
Removed PCIe slots, dumped Intel CPUs for AMD with no igpu, charge a ridiculous amount for add-in cards, removed transcoding, hard drive lock-in, removed h265, took 3 years to implement 2.5Gb, removed USB NIC support, dumped useful apps. Active backup rarely works on Linux clients due to outdated kernel restrictions.
Synology has done nothing but takeaway functionality. They haven’t added anything or increases the value proposition. Now with Unifi in the mix. Synology is done.
REPLY ON YOUTUBE
Removed PCIe slots, dumped Intel CPUs for AMD with no igpu, charge a ridiculous amount for add-in cards, removed transcoding, hard drive lock-in, removed h265, took 3 years to implement 2.5Gb, removed USB NIC support, dumped useful apps. Active backup rarely works on Linux clients due to outdated kernel restrictions.
Synology has done nothing but takeaway functionality. They haven’t added anything or increases the value proposition. Now with Unifi in the mix. Synology is done.
REPLY ON YOUTUBE
I already replace my Synology nas with unas-2. They lost this customer permanently. They did that when they banned me on site for saying the truth. I will never recommend Synology to anyone ever again. They still a anti-consumer money grabbing worthless company.
REPLY ON YOUTUBE
I already replace my Synology nas with unas-2. They lost this customer permanently. They did that when they banned me on site for saying the truth. I will never recommend Synology to anyone ever again. They still a anti-consumer money grabbing worthless company.
REPLY ON YOUTUBE
I own a Synology, and I’m not coming back for a new unit…
REPLY ON YOUTUBE
I own a Synology, and I’m not coming back for a new unit…
REPLY ON YOUTUBE
We’re back !!!!!
REPLY ON YOUTUBE
We’re back !!!!!
REPLY ON YOUTUBE
I have a couple of older ones, no reason to upgrade until there is a massive step change in performance or features
REPLY ON YOUTUBE
I have a couple of older ones, no reason to upgrade until there is a massive step change in performance or features
REPLY ON YOUTUBE
Love the intro! ????
REPLY ON YOUTUBE
Love the intro! ????
REPLY ON YOUTUBE
While I’m glad they made this change my next Nas will most likely be a unifi.
REPLY ON YOUTUBE
While I’m glad they made this change my next Nas will most likely be a unifi.
REPLY ON YOUTUBE
Even with this change, the 1825+ is a joke. I’d just get the 1821+ with a 1x or 2x 10Gbe card which you can bring over then whenever you upgrade. I see no reason in buying the 1825+ over the 1821+ besides Synology maybe deciding something stupid like stopping updates for the 21 series.
REPLY ON YOUTUBE
Even with this change, the 1825+ is a joke. I’d just get the 1821+ with a 1x or 2x 10Gbe card which you can bring over then whenever you upgrade. I see no reason in buying the 1825+ over the 1821+ besides Synology maybe deciding something stupid like stopping updates for the 21 series.
REPLY ON YOUTUBE
That‘s great news meaning I can replace my old Synology NAS by a new one of the same company 🙂 My waiting time and indecisiveness payed off.
Reason: others do not offer something like Active Backup, plus Synology Photos is a solution I like, plus some other software like the e-mail server (which I want to use in the future)
That being said, Ubiquiti is my favorite competitor but still lacks in software I would want to use from Synology. Still the strategy to focus on delivering one solution well for their customers is a strong selling point for me. I like when things just work.
So I am left with the question, how to backup Windows and MacOS devices, how to backup my e-mails from GMAIL and still be able to read it if necessary, how to backup my Photos from iCloud and still be able to use advanced functionality like Faces, Places, maybe even AI for search? Synology with everything build in vs rudimentary functionality from the Ubiquiti NAS. Now the tendency is to stay with Synology.
==========
So, maybe you can create a video on how to backup e-mail from GMAIL into Synology Mail and use it as backup. What I plan to do is to every year backup one year, e.g. the last one, into Synology Mail. Happy if you have an idea for Ubiquiti. You need to save the backup in a file on the NAS and then?
REPLY ON YOUTUBE
That‘s great news meaning I can replace my old Synology NAS by a new one of the same company 🙂 My waiting time and indecisiveness payed off.
Reason: others do not offer something like Active Backup, plus Synology Photos is a solution I like, plus some other software like the e-mail server (which I want to use in the future)
That being said, Ubiquiti is my favorite competitor but still lacks in software I would want to use from Synology. Still the strategy to focus on delivering one solution well for their customers is a strong selling point for me. I like when things just work.
So I am left with the question, how to backup Windows and MacOS devices, how to backup my e-mails from GMAIL and still be able to read it if necessary, how to backup my Photos from iCloud and still be able to use advanced functionality like Faces, Places, maybe even AI for search? Synology with everything build in vs rudimentary functionality from the Ubiquiti NAS. Now the tendency is to stay with Synology.
==========
So, maybe you can create a video on how to backup e-mail from GMAIL into Synology Mail and use it as backup. What I plan to do is to every year backup one year, e.g. the last one, into Synology Mail. Happy if you have an idea for Ubiquiti. You need to save the backup in a file on the NAS and then?
REPLY ON YOUTUBE
I have an asustor for a quiet compact in the office NAS. Just gone down the route of a self built Truenas for remote backup to replace cloud costs and wish I had tried it before. Always seemed too complicated but it’s not and far more cost effective.
Synology policy seems almost as daft as Labour cancellation of pensioner winter fuel allowance and then u-turn on that, the ???? sicks
REPLY ON YOUTUBE
I have an asustor for a quiet compact in the office NAS. Just gone down the route of a self built Truenas for remote backup to replace cloud costs and wish I had tried it before. Always seemed too complicated but it’s not and far more cost effective.
Synology policy seems almost as daft as Labour cancellation of pensioner winter fuel allowance and then u-turn on that, the ???? sicks
REPLY ON YOUTUBE
Too little..too late. They lost a customer in me. i replaced both of my Synology devices wit a ubiquity and a Ugreen DXP8800 Plus.
Both on the advice’s and reviews by Nascompares ????
REPLY ON YOUTUBE
Too little..too late. They lost a customer in me. i replaced both of my Synology devices wit a ubiquity and a Ugreen DXP8800 Plus.
Both on the advice’s and reviews by Nascompares ????
REPLY ON YOUTUBE
They’ve established that they already went out of their way to sabotage the core function for marginal extortion value. This reversal is still only talk while the damage is real already. Now that they have code to break the system, how long until a “mistake” does it again?
REPLY ON YOUTUBE
They’ve established that they already went out of their way to sabotage the core function for marginal extortion value. This reversal is still only talk while the damage is real already. Now that they have code to break the system, how long until a “mistake” does it again?
REPLY ON YOUTUBE
Unifi was starting to kick their ass, about time. It was a “twity” decision.
REPLY ON YOUTUBE
Unifi was starting to kick their ass, about time. It was a “twity” decision.
REPLY ON YOUTUBE
Judging by prior videos’ comments, Synology has lost a lot of sales. Plus, they have destroyed a lot of customer trust and that means a loss of future sales or at least slow to upgrade. I’ll be in that latter group.
REPLY ON YOUTUBE
Judging by prior videos’ comments, Synology has lost a lot of sales. Plus, they have destroyed a lot of customer trust and that means a loss of future sales or at least slow to upgrade. I’ll be in that latter group.
REPLY ON YOUTUBE
Too late for me…already spent the money and moved away
REPLY ON YOUTUBE
Too late for me…already spent the money and moved away
REPLY ON YOUTUBE
Great software. However, as of this week, I’ve moved to UNAS Pro £445 for 7 bays and 10G…. I’m going to use the Synology DS918+ for software and map to the UNAS. I will run that until it dies and then something else might come along to serve my photo’s and video surveillance. Synology have lost trust and let a lot of people see there is much more value with the competitors who will now be hungry to keep us !
REPLY ON YOUTUBE
Great software. However, as of this week, I’ve moved to UNAS Pro £445 for 7 bays and 10G…. I’m going to use the Synology DS918+ for software and map to the UNAS. I will run that until it dies and then something else might come along to serve my photo’s and video surveillance. Synology have lost trust and let a lot of people see there is much more value with the competitors who will now be hungry to keep us !
REPLY ON YOUTUBE
Is it a coincidence that they dropped this news on an Amazon Prime Day? I doubt it. Can’t do transcoding for Plex, so I have to do something different anyway. Probably going to UNAS Pro 8 and running my apps off a compute node. Currently testing with a high-end i7-10875H notebook that’s a few years old and is doing a great job, including transcoding.
REPLY ON YOUTUBE
Is it a coincidence that they dropped this news on an Amazon Prime Day? I doubt it. Can’t do transcoding for Plex, so I have to do something different anyway. Probably going to UNAS Pro 8 and running my apps off a compute node. Currently testing with a high-end i7-10875H notebook that’s a few years old and is doing a great job, including transcoding.
REPLY ON YOUTUBE
Pass, Can never trust them again after a thing like this and lack of video transcoding is a deal killer anyway.
REPLY ON YOUTUBE
Pass, Can never trust them again after a thing like this and lack of video transcoding is a deal killer anyway.
REPLY ON YOUTUBE
UGreen offerings got my attention. Probably won’t get another synology.
REPLY ON YOUTUBE
UGreen offerings got my attention. Probably won’t get another synology.
REPLY ON YOUTUBE
Overall this isn’t enough to bring me back.
I have a 723+ and it bricked after 9 months. They exchanged it without too much fuss, but I had to pay return shipping. (In the USA, I was dealing with a direct RMA.) I hope my first unit was a one in 10k defect and the new box will be a 10 year device, the exchange didn’t reset the warranty.
I’m also not pleased with DSM7 it really locks me out of a lot of configurations, hiding them in encrypted mystery database files rather than the traditional Linux config files, and a bunch of little irritating “Do it our way, you don’t really know what you want.” bits and bobs. I didn’t have these issues back on my DSM5 unit, but the hardware had become antiquated.
REPLY ON YOUTUBE
Overall this isn’t enough to bring me back.
I have a 723+ and it bricked after 9 months. They exchanged it without too much fuss, but I had to pay return shipping. (In the USA, I was dealing with a direct RMA.) I hope my first unit was a one in 10k defect and the new box will be a 10 year device, the exchange didn’t reset the warranty.
I’m also not pleased with DSM7 it really locks me out of a lot of configurations, hiding them in encrypted mystery database files rather than the traditional Linux config files, and a bunch of little irritating “Do it our way, you don’t really know what you want.” bits and bobs. I didn’t have these issues back on my DSM5 unit, but the hardware had become antiquated.
REPLY ON YOUTUBE
Synology marketing: any press is a good press ????????????
REPLY ON YOUTUBE
Synology marketing: any press is a good press ????????????
REPLY ON YOUTUBE
Too late, damage done. I won’t trust these morons not to attempt the same down the line and I have no faith in their management not to screw the pooch again.
REPLY ON YOUTUBE
Too late, damage done. I won’t trust these morons not to attempt the same down the line and I have no faith in their management not to screw the pooch again.
REPLY ON YOUTUBE
I picked up a ugreen, instead of getting a 25 model. I still have older models and I’ll keep running them until they die but I’ll have to do some thinking and watching what others are doing before get another Synology.
REPLY ON YOUTUBE
I picked up a ugreen, instead of getting a 25 model. I still have older models and I’ll keep running them until they die but I’ll have to do some thinking and watching what others are doing before get another Synology.
REPLY ON YOUTUBE
I think if they offered something like extending the Nas box warranty another year or two if you only ever used Synology drives, then people might be more on board to buy their branded drives. But what do I know..
REPLY ON YOUTUBE
I think if they offered something like extending the Nas box warranty another year or two if you only ever used Synology drives, then people might be more on board to buy their branded drives. But what do I know..
REPLY ON YOUTUBE
The nic connectivity on My DS414 went dead last month. Synologies position on hard drives made me rethink my investment into their eco system (I still have 2 other Synology Nases still working…). I’m done.
REPLY ON YOUTUBE
The nic connectivity on My DS414 went dead last month. Synologies position on hard drives made me rethink my investment into their eco system (I still have 2 other Synology Nases still working…). I’m done.
REPLY ON YOUTUBE
They U turn now, they could U turn again. Say no to Synology.
REPLY ON YOUTUBE
They U turn now, they could U turn again. Say no to Synology.
REPLY ON YOUTUBE
I already moved on. Not coming back to Synology.
REPLY ON YOUTUBE
I already moved on. Not coming back to Synology.
REPLY ON YOUTUBE
Too late Synology. This is like Go woke go broke, and you thought we customers didn’t care about your betrayal? Serious customers now instead look elsewhere, as I did and went for the Ugreen 4800 plus. Will never look back, and my two old Synology NAS will never be bought again and left until they die.
REPLY ON YOUTUBE
Too late Synology. This is like Go woke go broke, and you thought we customers didn’t care about your betrayal? Serious customers now instead look elsewhere, as I did and went for the Ugreen 4800 plus. Will never look back, and my two old Synology NAS will never be bought again and left until they die.
REPLY ON YOUTUBE
I mean saying 6 months is difficult. The changes have been rolling down the hill across the brand and 6 months ago is just when they actually committed to what the speculation was.
If you want storage, UniFi is better and cheaper. If you want an app server, UGREEN or QNAP aren’t bad either.
Synology ignored feedback for months. Now they’ve relented but at the cost of brand loyalty and trust. Are they going to stop gaslighting us about hard drive reliability?
REPLY ON YOUTUBE
I mean saying 6 months is difficult. The changes have been rolling down the hill across the brand and 6 months ago is just when they actually committed to what the speculation was.
If you want storage, UniFi is better and cheaper. If you want an app server, UGREEN or QNAP aren’t bad either.
Synology ignored feedback for months. Now they’ve relented but at the cost of brand loyalty and trust. Are they going to stop gaslighting us about hard drive reliability?
REPLY ON YOUTUBE
Doesn’t change anything. Trust is broken. I’m moving to Ugreen or Unifi next time. Just waiting for the UNAS 4 to be available.
REPLY ON YOUTUBE
Doesn’t change anything. Trust is broken. I’m moving to Ugreen or Unifi next time. Just waiting for the UNAS 4 to be available.
REPLY ON YOUTUBE
Too late. I switched to N5 Pro Beast ????
REPLY ON YOUTUBE
Too late. I switched to N5 Pro Beast ????
REPLY ON YOUTUBE
So the hard drive lock in was just bollocks then, it was a cash grab, there was no technical reason for it. Who the hell is going to believe what they say next time? Screw ’em.
REPLY ON YOUTUBE
So the hard drive lock in was just bollocks then, it was a cash grab, there was no technical reason for it. Who the hell is going to believe what they say next time? Screw ’em.
REPLY ON YOUTUBE
Just like IBM, YAHOO, but nowhere near as big. FAFO
REPLY ON YOUTUBE
Just like IBM, YAHOO, but nowhere near as big. FAFO
REPLY ON YOUTUBE
Pity they dropped the ball on their hardware. It’s lacking and their competitors are rolling out hefty kit that a lot of people have already moved too and probably will continue to do so
REPLY ON YOUTUBE
Pity they dropped the ball on their hardware. It’s lacking and their competitors are rolling out hefty kit that a lot of people have already moved too and probably will continue to do so
REPLY ON YOUTUBE
Switch from photos to moments screwed up name tags. Then got rid of DS video. Synology just can’t be trusted.
REPLY ON YOUTUBE
Switch from photos to moments screwed up name tags. Then got rid of DS video. Synology just can’t be trusted.
REPLY ON YOUTUBE
I feel that they lost our trust.
REPLY ON YOUTUBE
I feel that they lost our trust.
REPLY ON YOUTUBE
No thanks!! We have moved on
REPLY ON YOUTUBE
No thanks!! We have moved on
REPLY ON YOUTUBE
Too late – I’ve tasted freedom! The 3rd party HDDs were just the final nail in the coffin. They’ll have to make some serious improvements to DSM, and more importantly, the hardware! The last refresh was actually a step back in various ways, or just no change at best.
REPLY ON YOUTUBE
Too late – I’ve tasted freedom! The 3rd party HDDs were just the final nail in the coffin. They’ll have to make some serious improvements to DSM, and more importantly, the hardware! The last refresh was actually a step back in various ways, or just no change at best.
REPLY ON YOUTUBE
‘beeta’? for real? 😛 😛
REPLY ON YOUTUBE
‘beeta’? for real? 😛 😛
REPLY ON YOUTUBE
Synology is going to have to re-earn/overcome+earn my trust in them… question is, can they do so before back track again…
REPLY ON YOUTUBE
Synology is going to have to re-earn/overcome+earn my trust in them… question is, can they do so before back track again…
REPLY ON YOUTUBE
To tell the truth, i think Synology are totally shitting themselves right now
Their strongest assets, already made obsolete
Cameras? Unifi
Quick Connect? Most NAS’es have nowadays, if not the Unifi Express is very cheap
Synology Photos? Immich
Backup Manager? Syncthing
REPLY ON YOUTUBE
To tell the truth, i think Synology are totally shitting themselves right now
Their strongest assets, already made obsolete
Cameras? Unifi
Quick Connect? Most NAS’es have nowadays, if not the Unifi Express is very cheap
Synology Photos? Immich
Backup Manager? Syncthing
REPLY ON YOUTUBE
Too late, moved away and won’t move back. Once bitten, twice shy and all that.
REPLY ON YOUTUBE
Too late, moved away and won’t move back. Once bitten, twice shy and all that.
REPLY ON YOUTUBE
I will never trust Synology again. Replaced all my Synology devices and cancelled Synology Cloud Sync six months ago. Now I’m no longer in the Synology ecosystem. Never looked back.
Synology DS918+ > UGREEN DXP4800 Plus
Synology DS418+ > UGREEN DXP4800 Plus
Synology RT6600AX > Ubiquiti UDR7 UniFi Dream Router 7
Synology, you served me well over the years, but it’s time for me to move on.
REPLY ON YOUTUBE
I will never trust Synology again. Replaced all my Synology devices and cancelled Synology Cloud Sync six months ago. Now I’m no longer in the Synology ecosystem. Never looked back.
Synology DS918+ > UGREEN DXP4800 Plus
Synology DS418+ > UGREEN DXP4800 Plus
Synology RT6600AX > Ubiquiti UDR7 UniFi Dream Router 7
Synology, you served me well over the years, but it’s time for me to move on.
REPLY ON YOUTUBE
Too late for me to. I’ve gone truenas and an AliExpress Nas motherboard and decommissioned my old synology.
REPLY ON YOUTUBE
Too late for me to. I’ve gone truenas and an AliExpress Nas motherboard and decommissioned my old synology.
REPLY ON YOUTUBE
So many questions: Will they turn on IronWolf Health with drives that are not on the approved list? Will they let users update new firmware directly through DSM. Are they going to use the drive manufacturers’ independent testing results?
REPLY ON YOUTUBE
So many questions: Will they turn on IronWolf Health with drives that are not on the approved list? Will they let users update new firmware directly through DSM. Are they going to use the drive manufacturers’ independent testing results?
REPLY ON YOUTUBE
Too late I’m moving to DIY NAS and ZimaOS. I got much better hardware now for cheap. Looking forward for Unifi NAS too and they can keep removing stuff from their crappy OS for what I care. What next? Removing Photos? jpeg codecs? Backups?
REPLY ON YOUTUBE
Too late I’m moving to DIY NAS and ZimaOS. I got much better hardware now for cheap. Looking forward for Unifi NAS too and they can keep removing stuff from their crappy OS for what I care. What next? Removing Photos? jpeg codecs? Backups?
REPLY ON YOUTUBE
UGREEN!!!
REPLY ON YOUTUBE
UGREEN!!!
REPLY ON YOUTUBE
Time will tell. I sold almost everything Synology except a 12 Bay and 8 Bay. An Asustor 10 bay is my primary NAS now. Hopefully I don’t need anything anytime soon.
REPLY ON YOUTUBE
Time will tell. I sold almost everything Synology except a 12 Bay and 8 Bay. An Asustor 10 bay is my primary NAS now. Hopefully I don’t need anything anytime soon.
REPLY ON YOUTUBE
The brand damage has got to be pretty substantial.
But for ABB I’d be long gone.
REPLY ON YOUTUBE
The brand damage has got to be pretty substantial.
But for ABB I’d be long gone.
REPLY ON YOUTUBE
Too late, just upgraded my 916+ with a spanking new Ugreen on sale.
REPLY ON YOUTUBE
Too late, just upgraded my 916+ with a spanking new Ugreen on sale.
REPLY ON YOUTUBE
fcuk them, no regret, no remorse, no mercy………
REPLY ON YOUTUBE
fcuk them, no regret, no remorse, no mercy………
REPLY ON YOUTUBE
I’m done with them
REPLY ON YOUTUBE
I’m done with them
REPLY ON YOUTUBE
I still trust and need Synology until they ruin photos, DS Audio, webstation, etc. Their 1st party software is still great, and I can trust Synology with my data, and as I’m not using spinning drives, this vendor lock didn’t affect me. But their level of ignorance is through the roof, I don’t know what they think their future may be.
REPLY ON YOUTUBE
I still trust and need Synology until they ruin photos, DS Audio, webstation, etc. Their 1st party software is still great, and I can trust Synology with my data, and as I’m not using spinning drives, this vendor lock didn’t affect me. But their level of ignorance is through the roof, I don’t know what they think their future may be.
REPLY ON YOUTUBE
I purchased a UGREEN DXP4800Plus due to this policy by Synology. They lost a customer and the UGREEN is very good for the money, Synology may have lost me forever, over this one policy.
REPLY ON YOUTUBE
I purchased a UGREEN DXP4800Plus due to this policy by Synology. They lost a customer and the UGREEN is very good for the money, Synology may have lost me forever, over this one policy.
REPLY ON YOUTUBE
Too little too late. Sold my Synology and probably never getting another one after all their bs decisions.
REPLY ON YOUTUBE
Too little too late. Sold my Synology and probably never getting another one after all their bs decisions.
REPLY ON YOUTUBE
Too late for me, I already replaced my old Synology with a Ugreen DXP6800 Pro and I’m happy with it ????
REPLY ON YOUTUBE
Too late for me, I already replaced my old Synology with a Ugreen DXP6800 Pro and I’m happy with it ????
REPLY ON YOUTUBE
0:13 Haha too late I switched to Qnap and upgraded to 70Tb storage and its exactly what I needed! Synology fudged this hard!
REPLY ON YOUTUBE
0:13 Haha too late I switched to Qnap and upgraded to 70Tb storage and its exactly what I needed! Synology fudged this hard!
REPLY ON YOUTUBE
They should fire those who spear headed this stupid decision of locking up their system thinking they are too big to fail.
REPLY ON YOUTUBE
They should fire those who spear headed this stupid decision of locking up their system thinking they are too big to fail.
REPLY ON YOUTUBE
Too late. I own a DS1815+ and a DS1819+ and was going to upgrade them both but when they said you had to use their drives that was it for me. I will be going with Ubiquiti and Qnap at this point. It said cause i was a die hard Synology fan until they did that. I have no interest in getting another Synology at this point.
REPLY ON YOUTUBE
Too late. I own a DS1815+ and a DS1819+ and was going to upgrade them both but when they said you had to use their drives that was it for me. I will be going with Ubiquiti and Qnap at this point. It said cause i was a die hard Synology fan until they did that. I have no interest in getting another Synology at this point.
REPLY ON YOUTUBE
Too little too late. Removed several features and there is still a compatibility list which they can use at any time to easily implement this again. Hardware is still obsolescent at the start, etc etc. I’ve budgeted next year to replace my 3 Synologies.
Edit: Curious how they’re going to handle the devices that shipped with the non-compatible drives implemented. Will a user have to buy a Synology drive to install the DSM update?
REPLY ON YOUTUBE
Too little too late. Removed several features and there is still a compatibility list which they can use at any time to easily implement this again. Hardware is still obsolescent at the start, etc etc. I’ve budgeted next year to replace my 3 Synologies.
Edit: Curious how they’re going to handle the devices that shipped with the non-compatible drives implemented. Will a user have to buy a Synology drive to install the DSM update?
REPLY ON YOUTUBE
If they suddenly remembered to put users” interests first, and they follow up by adding back (user purchasable) codecs and improving their product offering… then I might not write the company off as a non-starter. But they have to head back in the right direction for a long time to build back trust
REPLY ON YOUTUBE
If they suddenly remembered to put users” interests first, and they follow up by adding back (user purchasable) codecs and improving their product offering… then I might not write the company off as a non-starter. But they have to head back in the right direction for a long time to build back trust
REPLY ON YOUTUBE
If I have a 1825+ half filled with synology drives, is it a good idea go with another brand (same size) for the rest of the bays?
REPLY ON YOUTUBE
If I have a 1825+ half filled with synology drives, is it a good idea go with another brand (same size) for the rest of the bays?
REPLY ON YOUTUBE
Too late for me. Their hardware is still ancient and I just replaced 2 Synology NAS with a 6 bay ugreen running an i5. My DS423+ is now my backup (with exos drives). They lost a small customer, but they really had to expect that. Synology screwed themselves.
REPLY ON YOUTUBE
Too late for me. Their hardware is still ancient and I just replaced 2 Synology NAS with a 6 bay ugreen running an i5. My DS423+ is now my backup (with exos drives). They lost a small customer, but they really had to expect that. Synology screwed themselves.
REPLY ON YOUTUBE
More than too little, too late – they’ve taken features away and saddled us with budget hardware for premium prices. Their ONLY escape is to release an out-of-band 2026 model that has superior hardware & expandability options, and return of previously removed features. But they wont (or can’t), and I feel they will go the way of Blackberry, having sat on their laurels for too long.
We have too many competitors that offer waaaaaaay better value, and Synology have proven themselves untrustworthy even with the few things they still lead the pack on.
REPLY ON YOUTUBE
More than too little, too late – they’ve taken features away and saddled us with budget hardware for premium prices. Their ONLY escape is to release an out-of-band 2026 model that has superior hardware & expandability options, and return of previously removed features. But they wont (or can’t), and I feel they will go the way of Blackberry, having sat on their laurels for too long.
We have too many competitors that offer waaaaaaay better value, and Synology have proven themselves untrustworthy even with the few things they still lead the pack on.
REPLY ON YOUTUBE
It is the aftertaste that will hurt them in the long term.
REPLY ON YOUTUBE
It is the aftertaste that will hurt them in the long term.
REPLY ON YOUTUBE
Unraid is an excellent choice.
REPLY ON YOUTUBE
Unraid is an excellent choice.
REPLY ON YOUTUBE
Built a truenas box instead of upgrading my 4-bay Synology NAS. ????
REPLY ON YOUTUBE
Built a truenas box instead of upgrading my 4-bay Synology NAS. ????
REPLY ON YOUTUBE
Sorry Synology, that’s too little, too late. The Ds1825+ uses 7 years old hw, sold as new. The Amd processor was introduced in 2018, and was a cheap processor that time. It was used in the Ds1821+, when it was already outdated, and 4 years later it’s in the new, latest model, again. No guys, that’s enough. Come on Unifi, that’s your chance.
REPLY ON YOUTUBE
Sorry Synology, that’s too little, too late. The Ds1825+ uses 7 years old hw, sold as new. The Amd processor was introduced in 2018, and was a cheap processor that time. It was used in the Ds1821+, when it was already outdated, and 4 years later it’s in the new, latest model, again. No guys, that’s enough. Come on Unifi, that’s your chance.
REPLY ON YOUTUBE
Went with ugreen explicitly because of the hard drive issue. Previous NAS was a Synology. They lost a customer, one that may never go back.
REPLY ON YOUTUBE
Went with ugreen explicitly because of the hard drive issue. Previous NAS was a Synology. They lost a customer, one that may never go back.
REPLY ON YOUTUBE
Definitely too late. Nothing will stop them pulling this again
REPLY ON YOUTUBE
Definitely too late. Nothing will stop them pulling this again
REPLY ON YOUTUBE
I was planning an upgrade of my 218+. But after carefully checking I moved on to truenas. And after 4 months I can say it was the best decision ever.
REPLY ON YOUTUBE
I was planning an upgrade of my 218+. But after carefully checking I moved on to truenas. And after 4 months I can say it was the best decision ever.
REPLY ON YOUTUBE
To late, I know they do not think of the end user. They will not recover their reputation for 2-3 years.
REPLY ON YOUTUBE
To late, I know they do not think of the end user. They will not recover their reputation for 2-3 years.
REPLY ON YOUTUBE
Too late. Already switched to another, more open brand. They certainly lost a lot of customers.
REPLY ON YOUTUBE
In other words, their sales tanked.
REPLY ON YOUTUBE
Too late. Already switched to another, more open brand. They certainly lost a lot of customers.
REPLY ON YOUTUBE
In other words, their sales tanked.
REPLY ON YOUTUBE
That’s how the market should work, competition.
Sadly though, big coorporations keep buying up smaller or competitors to get so big, they can do everything, like this extremely stupid idea to ‘bann’ certain harddrives. I hope they sack that idiot that came up with it thinking Synology would ‘gain’ from it. That same idiot that came up with this idea has no clue what ‘customer value’ is… thinking they can ‘force’ the market… arrogant. Thinking they know the market….
Other big companies get the bill from customers too, like Adobe, clearly ‘stealing’ peoples art work so called for ‘training their AI’s’ …. (in a sense facebook does the same).
We need more companies, not less, we need ‘a healthy market’ with competitors, and no ‘Amazons’ or ‘microsofts’ …
REPLY ON YOUTUBE
That’s how the market should work, competition.
Sadly though, big coorporations keep buying up smaller or competitors to get so big, they can do everything, like this extremely stupid idea to ‘bann’ certain harddrives. I hope they sack that idiot that came up with it thinking Synology would ‘gain’ from it. That same idiot that came up with this idea has no clue what ‘customer value’ is… thinking they can ‘force’ the market… arrogant. Thinking they know the market….
Other big companies get the bill from customers too, like Adobe, clearly ‘stealing’ peoples art work so called for ‘training their AI’s’ …. (in a sense facebook does the same).
We need more companies, not less, we need ‘a healthy market’ with competitors, and no ‘Amazons’ or ‘microsofts’ …
REPLY ON YOUTUBE
Honestly, I will believe to those changes only when this will be confirmed on release DSM. And also, there is no U-turn with HEIC/H.265 situation so … it will need time to restore any trust.
REPLY ON YOUTUBE
Honestly, I will believe to those changes only when this will be confirmed on release DSM. And also, there is no U-turn with HEIC/H.265 situation so … it will need time to restore any trust.
REPLY ON YOUTUBE
Too late. They’re going to pull this again at a later date
REPLY ON YOUTUBE
Too late. They’re going to pull this again at a later date
REPLY ON YOUTUBE
I had a Synology NAS in my shopping cart while convincing myself that I needed a NAS. Didn’t proceed to checkout. I now have a Ugreen one which I’m quite happy with. Maybe not as many apps but I’m mostly just wanting to store and access files on my LAN so that’s not too much of a problem.
REPLY ON YOUTUBE
I had a Synology NAS in my shopping cart while convincing myself that I needed a NAS. Didn’t proceed to checkout. I now have a Ugreen one which I’m quite happy with. Maybe not as many apps but I’m mostly just wanting to store and access files on my LAN so that’s not too much of a problem.
REPLY ON YOUTUBE
Synology is done in the private market. Besides the anti-consumer HDD Policy they also removed the GPU Drivers making their 2025 Lineup incapable of hardware transcoding, resulting in being basically useless for any home media server just to cheap out of some 20ct license fee per device, which costs about 500USD.
Synology doesnt wont home users any longer and therefore home users also doesnt want synology as a result.
REPLY ON YOUTUBE
Synology is done in the private market. Besides the anti-consumer HDD Policy they also removed the GPU Drivers making their 2025 Lineup incapable of hardware transcoding, resulting in being basically useless for any home media server just to cheap out of some 20ct license fee per device, which costs about 500USD.
Synology doesnt wont home users any longer and therefore home users also doesnt want synology as a result.
REPLY ON YOUTUBE
im never buying Synology again — ever. I’m switching to companies like UGREEN because Synology completely lost my trust. Forcing people to use their branded hard drives isn’t a “feature,” it’s a money trap disguised as compatibility.
I literally had to make a client spend an extra $400 just to buy Synology-approved drives — each one at least $100 more expensive than identical third-party models. And their restrictions on hard drives, M.2 SSDs, and RAM are ridiculous. Do they not realize that hardware fails over time, and replacements are often the latest or oldest stock available? Yet if it’s not Synology-branded, it refuses to work.
At least with UGREEN, you can use whatever compatible hardware you want — no corporate nonsense. If it fits and the BIOS supports it, it should just work.
I’m done wasting money testing multiple parts just to find one the OS “approves,” while the BIOS says it’s fine. Enough is enough.
Goodbye, Synology. Like so many others, you’ve lost a customer for life.
You could make the best NAS in the world — I’m still not coming back.
And I hope Synology reads this, because we’re not alone. Thousands of us feel the same way — you’ve turned loyal customers into former ones.
Greedy corporate nonsense.
REPLY ON YOUTUBE
im never buying Synology again — ever. I’m switching to companies like UGREEN because Synology completely lost my trust. Forcing people to use their branded hard drives isn’t a “feature,” it’s a money trap disguised as compatibility.
I literally had to make a client spend an extra $400 just to buy Synology-approved drives — each one at least $100 more expensive than identical third-party models. And their restrictions on hard drives, M.2 SSDs, and RAM are ridiculous. Do they not realize that hardware fails over time, and replacements are often the latest or oldest stock available? Yet if it’s not Synology-branded, it refuses to work.
At least with UGREEN, you can use whatever compatible hardware you want — no corporate nonsense. If it fits and the BIOS supports it, it should just work.
I’m done wasting money testing multiple parts just to find one the OS “approves,” while the BIOS says it’s fine. Enough is enough.
Goodbye, Synology. Like so many others, you’ve lost a customer for life.
You could make the best NAS in the world — I’m still not coming back.
And I hope Synology reads this, because we’re not alone. Thousands of us feel the same way — you’ve turned loyal customers into former ones.
Greedy corporate nonsense.
REPLY ON YOUTUBE
I needed to upgrade my dual bay Synology. Between this and the codec issues I finally just sucked it up and went the custom route with TrueNas. Tired of the games companies play.
REPLY ON YOUTUBE
I needed to upgrade my dual bay Synology. Between this and the codec issues I finally just sucked it up and went the custom route with TrueNas. Tired of the games companies play.
REPLY ON YOUTUBE
Surely not! What about the security advantages of that custom firmware that drive manufacturers couldn’t match? What about the reduced support requests from any with a Synology only system? 😉 Seriously, I’m happy for newer Synology buyers, although anyone who bought the 23+ gen or Synology drives might feel a bit hoodwinked.
REPLY ON YOUTUBE
Surely not! What about the security advantages of that custom firmware that drive manufacturers couldn’t match? What about the reduced support requests from any with a Synology only system? 😉 Seriously, I’m happy for newer Synology buyers, although anyone who bought the 23+ gen or Synology drives might feel a bit hoodwinked.
REPLY ON YOUTUBE
You just know it’s gonna be serious woensdag you online start talking 34 sec into the video. But Synology, too little, to late
REPLY ON YOUTUBE
You just know it’s gonna be serious woensdag you online start talking 34 sec into the video. But Synology, too little, to late
REPLY ON YOUTUBE
I hope the team responsible for the original lock down is fired… Companies deliberately blocking interoperability on common standardized parts shouldn’t be trusted…
REPLY ON YOUTUBE
I hope the team responsible for the original lock down is fired… Companies deliberately blocking interoperability on common standardized parts shouldn’t be trusted…
REPLY ON YOUTUBE
Should I buy a DS425+ or what
REPLY ON YOUTUBE
Should I buy a DS425+ or what
REPLY ON YOUTUBE
I’m using a DS920+ and I have no intention of upgrading anytime soon.
But when I do, all I’ve decided with all of these policies and moves is that I will NOT buy another Synology product.
REPLY ON YOUTUBE
I’m using a DS920+ and I have no intention of upgrading anytime soon.
But when I do, all I’ve decided with all of these policies and moves is that I will NOT buy another Synology product.
REPLY ON YOUTUBE
I guess the oversupply of DS1821+s is starting to run out.
REPLY ON YOUTUBE
I guess the oversupply of DS1821+s is starting to run out.
REPLY ON YOUTUBE
While may other platforms have rolled out stuff where capabilities are improved with firmware and version updates, the history of Synology over the years has been quite the opposite. Over the years, I have recommended Synology to every client I had for a number of reasons. Given Synology’s removal of hardware transcoding from DSM as well as their still limited and dodgy docker support after all these years, there are almost no situations where they are still the dominant player, and this is by their own choices.
The cost of their hard disk policy and other choices has been that, as an IT shop, our last few installations have been using TrueNAS on off the shelf hardware. Now that we have moved our support to this new platform, and have tooled up to support it, we have found that we can do what I need to for support, and my clients are doing more, faster, and with with less cost. The only downside is about twice as much preparation labor. Given that we make much more profit on labor as opposed to markup, it kept the customer cost of deployments about the same, while increasing my company’s profitability.
Here is the real cost. We still have two older Synology NASes in my personal and work networks respectively and around 8 deployed in the field. These will be phased out over time as the hardware ages. Ours have already been functionally replaced with excellent results in both capacity and capability. Any new clients will not be getting a Synology NAS unless they specifically request one. I suspect other IT shops have made similar decisions for their own reasons, and these decisions by VARs and MSPs have a multiplicative effect on their client bases.
While I can’t speak for other companies, the issue for us is trust; we can’t trust that Synology’s updates will not remove capabilities that we or our clients need as they have in the past, nor can we trust that the brand and products will improve over time. Synology will be able to win our business back, but it will be a long road. Every company has a rise and fall based upon their decisions and those of their competitors. Synology has declined, and they will need to work hard and make consistently good decisions to reverse this trend.
REPLY ON YOUTUBE
While may other platforms have rolled out stuff where capabilities are improved with firmware and version updates, the history of Synology over the years has been quite the opposite. Over the years, I have recommended Synology to every client I had for a number of reasons. Given Synology’s removal of hardware transcoding from DSM as well as their still limited and dodgy docker support after all these years, there are almost no situations where they are still the dominant player, and this is by their own choices.
The cost of their hard disk policy and other choices has been that, as an IT shop, our last few installations have been using TrueNAS on off the shelf hardware. Now that we have moved our support to this new platform, and have tooled up to support it, we have found that we can do what I need to for support, and my clients are doing more, faster, and with with less cost. The only downside is about twice as much preparation labor. Given that we make much more profit on labor as opposed to markup, it kept the customer cost of deployments about the same, while increasing my company’s profitability.
Here is the real cost. We still have two older Synology NASes in my personal and work networks respectively and around 8 deployed in the field. These will be phased out over time as the hardware ages. Ours have already been functionally replaced with excellent results in both capacity and capability. Any new clients will not be getting a Synology NAS unless they specifically request one. I suspect other IT shops have made similar decisions for their own reasons, and these decisions by VARs and MSPs have a multiplicative effect on their client bases.
While I can’t speak for other companies, the issue for us is trust; we can’t trust that Synology’s updates will not remove capabilities that we or our clients need as they have in the past, nor can we trust that the brand and products will improve over time. Synology will be able to win our business back, but it will be a long road. Every company has a rise and fall based upon their decisions and those of their competitors. Synology has declined, and they will need to work hard and make consistently good decisions to reverse this trend.
REPLY ON YOUTUBE
If they did it once, they *will* do it again.
REPLY ON YOUTUBE
If they did it once, they *will* do it again.
REPLY ON YOUTUBE
I just dont know what you are talking about. I have been using my Synology NAS with a 3rd party 6Tb HDD without problems. I run the latest DSM 7.2 for years. No mods done.
REPLY ON YOUTUBE
I just dont know what you are talking about. I have been using my Synology NAS with a 3rd party 6Tb HDD without problems. I run the latest DSM 7.2 for years. No mods done.
REPLY ON YOUTUBE
Too late, bought a unas pro
REPLY ON YOUTUBE
Too late, bought a unas pro
REPLY ON YOUTUBE
And instead of released DSM 7.3 IMMEDIATELY they say “later.” Who the fuck is running this company?
REPLY ON YOUTUBE
And instead of released DSM 7.3 IMMEDIATELY they say “later.” Who the fuck is running this company?
REPLY ON YOUTUBE
Didn’t they also remove transcoding from some NAS systems that had it? No trust and I’m glad I’m not saddled with any of their hardware
REPLY ON YOUTUBE
Didn’t they also remove transcoding from some NAS systems that had it? No trust and I’m glad I’m not saddled with any of their hardware
REPLY ON YOUTUBE
Too late
They finally realized the implementation is bad as hell
SyNOlogy won’t going back to SYESlogy anymore
REPLY ON YOUTUBE
Too late
They finally realized the implementation is bad as hell
SyNOlogy won’t going back to SYESlogy anymore
REPLY ON YOUTUBE
My next NAS will be Ubiquiti. The whole promise of Synology is their software ecosystem. As of late, their software has been getting shittier. Backups constantly fail. Photos never worked right. I’m done.
REPLY ON YOUTUBE
My next NAS will be Ubiquiti. The whole promise of Synology is their software ecosystem. As of late, their software has been getting shittier. Backups constantly fail. Photos never worked right. I’m done.
REPLY ON YOUTUBE
I have been in the market and doing research for several months to determine what NAS solution I want. I have to say Synology’s decisions to try and monopolize this space with forcing the consumer to buy their proprietary drives has completely removed them off my list of choices. Right now UGREEN is my favorite. I do like that reports state that Synology has a bunch of apps and good Security, but going completely proprietary just for profit I am not down for that. Also I have heard Synology’s support is not as good as it used to be.
REPLY ON YOUTUBE
I have been in the market and doing research for several months to determine what NAS solution I want. I have to say Synology’s decisions to try and monopolize this space with forcing the consumer to buy their proprietary drives has completely removed them off my list of choices. Right now UGREEN is my favorite. I do like that reports state that Synology has a bunch of apps and good Security, but going completely proprietary just for profit I am not down for that. Also I have heard Synology’s support is not as good as it used to be.
REPLY ON YOUTUBE
Fucking losers!
Too late I’m out and never going back.
REPLY ON YOUTUBE
Fucking losers!
Too late I’m out and never going back.
REPLY ON YOUTUBE
The damage is done. I am never going to trust their brand ever again, who knows what they will do in 7.4, or 7.5, or 8.0, or … This was clearly brought back because they lost a lot of sales and not because they wanted to bring it back, the chances of them doing this again (or something similar) is pretty high, I give it a year or two. I am very curious how bad the drop in sales must have been for them to do a u-turn on this. That and/or what the brands that actually make their drives have said, I wouldn’t be surprised if they nearly lost the manufacturer of their drives (I recommend them to learn how to manufacture drives because why would a drive manufacturer want to have anything to do with them). What a terrible untrustworthy company, I will recommend against them anytime I can.
REPLY ON YOUTUBE
The damage is done. I am never going to trust their brand ever again, who knows what they will do in 7.4, or 7.5, or 8.0, or … This was clearly brought back because they lost a lot of sales and not because they wanted to bring it back, the chances of them doing this again (or something similar) is pretty high, I give it a year or two. I am very curious how bad the drop in sales must have been for them to do a u-turn on this. That and/or what the brands that actually make their drives have said, I wouldn’t be surprised if they nearly lost the manufacturer of their drives (I recommend them to learn how to manufacture drives because why would a drive manufacturer want to have anything to do with them). What a terrible untrustworthy company, I will recommend against them anytime I can.
REPLY ON YOUTUBE
They shot themselves in the foot and think putting on new shoes has fixed the damage.
REPLY ON YOUTUBE
They shot themselves in the foot and think putting on new shoes has fixed the damage.
REPLY ON YOUTUBE
Most exciting YT video of this year! I literally had to check the date, to see if this was an April’s Fool prank. It was such unbelievable news, I had to watch it twice. Sadly, I’m with Team Too Late. The damage is done. This monumental moronic move by $ynology shredded my trust into pieces. I am willing to try other brands, particularly Ugreen, and help them build an OS that will kick $ynology’s butt.
Brilliant video, mate. I really appreciate your hard work running this channel. A massive thanks from Sweden! ????
REPLY ON YOUTUBE
Most exciting YT video of this year! I literally had to check the date, to see if this was an April’s Fool prank. It was such unbelievable news, I had to watch it twice. Sadly, I’m with Team Too Late. The damage is done. This monumental moronic move by $ynology shredded my trust into pieces. I am willing to try other brands, particularly Ugreen, and help them build an OS that will kick $ynology’s butt.
Brilliant video, mate. I really appreciate your hard work running this channel. A massive thanks from Sweden! ????
REPLY ON YOUTUBE
Came from QNAP … and still regret the purchase of my 923+ … I want to decide myself if I trust an NVME vendor or not … not allowing even recognised brands, but instead putting a Synology sticker on it and then asking for a ridiculous amount of money … that’s outrageous … I’m done with Synology – considering to sell my unit on the used marked to then try UGREEN, Unifi, whatever – everything except Synology … I’m okay to pay an extra for a good product – but I don’t want to support milking money from customers … obviously Synology’s changes in strategy is them testing the waters on how stupid we customers are – and I don’t want to play this game.
REPLY ON YOUTUBE
Came from QNAP … and still regret the purchase of my 923+ … I want to decide myself if I trust an NVME vendor or not … not allowing even recognised brands, but instead putting a Synology sticker on it and then asking for a ridiculous amount of money … that’s outrageous … I’m done with Synology – considering to sell my unit on the used marked to then try UGREEN, Unifi, whatever – everything except Synology … I’m okay to pay an extra for a good product – but I don’t want to support milking money from customers … obviously Synology’s changes in strategy is them testing the waters on how stupid we customers are – and I don’t want to play this game.
REPLY ON YOUTUBE
Purchased my first NAS a few months ago. Friends recommended Synology because of their Software and overall build quality. I was looking for the DS925+, but went with a QNAP TS-464-8G instead because of Synologys HDD/SSD policy and i´m realy happy with it. Got better hardware and didn´t care about HDD restrictions. Running 2 Seagate, X20 and Iron Wolf Pro, a Toshiba MG09 and a WD Gold, 18TB each and no issues. Build quality is realy good and i like QTS very much so far. Will most likely stick with QNAP.
REPLY ON YOUTUBE
Purchased my first NAS a few months ago. Friends recommended Synology because of their Software and overall build quality. I was looking for the DS925+, but went with a QNAP TS-464-8G instead because of Synologys HDD/SSD policy and i´m realy happy with it. Got better hardware and didn´t care about HDD restrictions. Running 2 Seagate, X20 and Iron Wolf Pro, a Toshiba MG09 and a WD Gold, 18TB each and no issues. Build quality is realy good and i like QTS very much so far. Will most likely stick with QNAP.
REPLY ON YOUTUBE
Synology is dead for me! Got Ugreen an kicking all synologys out.
REPLY ON YOUTUBE
Synology is dead for me! Got Ugreen an kicking all synologys out.
REPLY ON YOUTUBE
In locked in with Ubiquiti now. Nice pairing with my DR7.
REPLY ON YOUTUBE
In locked in with Ubiquiti now. Nice pairing with my DR7.
REPLY ON YOUTUBE
Too late for them. Already planning on purchasing the Unifi NAS at the end of the year. Quite excited about it too. Already have multiple Unifi devices at home and they are all working great and keeps getting better with each update they release.
REPLY ON YOUTUBE
Too late for them. Already planning on purchasing the Unifi NAS at the end of the year. Quite excited about it too. Already have multiple Unifi devices at home and they are all working great and keeps getting better with each update they release.
REPLY ON YOUTUBE
Too little too late, consumer goodwill once eroded can never be brought back. The likes of Ugreen offer much more value for money , Synology time is up
REPLY ON YOUTUBE
Too little too late, consumer goodwill once eroded can never be brought back. The likes of Ugreen offer much more value for money , Synology time is up
REPLY ON YOUTUBE
Hehe. I just brought a UGREEN NASync DXP4800 Plus with a complementary UGREEN UPS from their website for a staggering £524.99. It’s a great deal.
I have gone and checked out on the going price for an equivalent Synology though (still got time to cancel). Nah. I know the software is the best. But it’s like when I went from Apple to Android. I’m just looking forward to having a system that I can tinker with without being handcuffed or punished. I’ve brought an NVME to use as a separate volume to run apps off. I’m contemplating several options of RAM (no Prime sales though, so no rush). It’s like upgrading a PC!!!!????
It’s fun contemplating the possibilities and upgrades. With Synology, yeah it’s safe and familiar. But the ethernet speeds are tedious. the operating system slower (running off a HDD) and the NVMEs limited to catching at speeds from an already bygone era. I might even install TrueNAS. Maybe even go back and forth between them like an OS floating madman.
I don’t care about the software limitations. I look forward to either solving or working around them. It’s nice just to be treated like a free adult instead of a locked in child with stabilisers and a speed limiter. Most of all I don’t trust Synology not to behave like a monopolising tyrant, selling me cheap old hardware at marked up prices like I have no other options.
It’s not like their not still holding hardware transcoding back from us still.
REPLY ON YOUTUBE
Hehe. I just brought a UGREEN NASync DXP4800 Plus with a complementary UGREEN UPS from their website for a staggering £524.99. It’s a great deal.
I have gone and checked out on the going price for an equivalent Synology though (still got time to cancel). Nah. I know the software is the best. But it’s like when I went from Apple to Android. I’m just looking forward to having a system that I can tinker with without being handcuffed or punished. I’ve brought an NVME to use as a separate volume to run apps off. I’m contemplating several options of RAM (no Prime sales though, so no rush). It’s like upgrading a PC!!!!????
It’s fun contemplating the possibilities and upgrades. With Synology, yeah it’s safe and familiar. But the ethernet speeds are tedious. the operating system slower (running off a HDD) and the NVMEs limited to catching at speeds from an already bygone era. I might even install TrueNAS. Maybe even go back and forth between them like an OS floating madman.
I don’t care about the software limitations. I look forward to either solving or working around them. It’s nice just to be treated like a free adult instead of a locked in child with stabilisers and a speed limiter. Most of all I don’t trust Synology not to behave like a monopolising tyrant, selling me cheap old hardware at marked up prices like I have no other options.
It’s not like their not still holding hardware transcoding back from us still.
REPLY ON YOUTUBE
Too little, too late. I’ve completely lost trust in this company. They’ve disappointed once and I’m sure they’ll do it again. I’ll make sure to never buy a Synology NAS again, neither for work nor for my family and friends. There are excellent alternatives out there thank you Synology, for driving me toward companies that offer far better hardware.
REPLY ON YOUTUBE
Too little, too late. I’ve completely lost trust in this company. They’ve disappointed once and I’m sure they’ll do it again. I’ll make sure to never buy a Synology NAS again, neither for work nor for my family and friends. There are excellent alternatives out there thank you Synology, for driving me toward companies that offer far better hardware.
REPLY ON YOUTUBE
Danke!
REPLY ON YOUTUBE
Danke!
REPLY ON YOUTUBE
Got a 923+ for work just before the 925+ was announced. So I was happy that I wasn’t locked in but equally annoyed that I’m on even older hardware. It’ll be my last Synology when I do update it in the future though.
REPLY ON YOUTUBE
Got a 923+ for work just before the 925+ was announced. So I was happy that I wasn’t locked in but equally annoyed that I’m on even older hardware. It’ll be my last Synology when I do update it in the future though.
REPLY ON YOUTUBE
Great. Just bought a Ugreen nas for plex. Really would’ve liked a Synology nas.????
REPLY ON YOUTUBE
Great. Just bought a Ugreen nas for plex. Really would’ve liked a Synology nas.????
REPLY ON YOUTUBE
As the title already mentions: “Too little, too late”.
The customer base has taken the opportunity to look elsewhere, the competition is offering really good alternatives. Although six months might not look like that long it was long enough for people to realise that it was time to check out alternatives.
Depending on how much cash Synology has in the bank they might or might not recover from this. I would not be surprised if they had to file for bankruptcy within the next two to three years.
REPLY ON YOUTUBE
As the title already mentions: “Too little, too late”.
The customer base has taken the opportunity to look elsewhere, the competition is offering really good alternatives. Although six months might not look like that long it was long enough for people to realise that it was time to check out alternatives.
Depending on how much cash Synology has in the bank they might or might not recover from this. I would not be surprised if they had to file for bankruptcy within the next two to three years.
REPLY ON YOUTUBE
Too late, I lost trust in Synology when the dropped Video Station, tell people to use Plex which then had data breach.
Bring back the features they have been culling over the last few years first. We should not be running scripts to have video station, transcoding, USB support and more
REPLY ON YOUTUBE
Too late, I lost trust in Synology when the dropped Video Station, tell people to use Plex which then had data breach.
Bring back the features they have been culling over the last few years first. We should not be running scripts to have video station, transcoding, USB support and more
REPLY ON YOUTUBE
I mean they looked at their bottom line and realized …OH! We are not that smart as we thought we were. As much as they are an known brand no serious corporate player who can afford their upper tier lineup will shell that much $ for extra rebranded HDDS. Synology is still a company who lives in the low, mid-upper tier of the SOHO portion of the market. The higher level is for serious clients who look at serious DataCenter level storage and wouldn’t even consider them. So all these shenanigans were just a moneygrab for … some months? If you strip the DSM out of a medium priced Synology box you are left with a pathetic hardware specced unit on which the new kids on the block Ugreen. Aostar and the rest will run circles around. Not even talking about the DIYers who were always LOLing at these specs.compared to the price All said and done if they pulled the rug once I am pretty sure they will try some other time and maybe in a different form. Synology’s management don’t think has caught up with the fact that the NAS landscape has changed A LOT since the late 2000 when they were kings. It is decisions like these(driven by greed and stupidity) that eventually will lead to the company downfall.
REPLY ON YOUTUBE
The trust is broken Mr Synology: you will have to pay for that for a very long time (!) before the clients consider buying a Syno again. IF they do.
But regarding your brand image, there is no “if”: you will have to pay a very high price for your hold-up attempt.
And what about the Storage Pools on non Synology NVMe ??? are you aware that this restriction has been a pure shame, a scandal ?
And what about the non Synology RAM ???
And the Executive directors that have pushed the policy in favor of the restrictions: have they been fired ???
Despite this (too) long awaited positive decision, there is no more trust: can we reasonably believe that you will not change again your policy in the future ? Of course not: you still have not published a commitment in favor of the restriction removal for the future years. We wait for.
For these reasons, my next NAS (in the coming weeks) will be from another brand: I fell more secure with a brand that has never tried to take my money in a such sad manner.
REPLY ON YOUTUBE
I mean they looked at their bottom line and realized …OH! We are not that smart as we thought we were. As much as they are an known brand no serious corporate player who can afford their upper tier lineup will shell that much $ for extra rebranded HDDS. Synology is still a company who lives in the low, mid-upper tier of the SOHO portion of the market. The higher level is for serious clients who look at serious DataCenter level storage and wouldn’t even consider them. So all these shenanigans were just a moneygrab for … some months? If you strip the DSM out of a medium priced Synology box you are left with a pathetic hardware specced unit on which the new kids on the block Ugreen. Aostar and the rest will run circles around. Not even talking about the DIYers who were always LOLing at these specs.compared to the price All said and done if they pulled the rug once I am pretty sure they will try some other time and maybe in a different form. Synology’s management don’t think has caught up with the fact that the NAS landscape has changed A LOT since the late 2000 when they were kings. It is decisions like these(driven by greed and stupidity) that eventually will lead to the company downfall.
REPLY ON YOUTUBE
The trust is broken Mr Synology: you will have to pay for that for a very long time (!) before the clients consider buying a Syno again. IF they do.
But regarding your brand image, there is no “if”: you will have to pay a very high price for your hold-up attempt.
And what about the Storage Pools on non Synology NVMe ??? are you aware that this restriction has been a pure shame, a scandal ?
And what about the non Synology RAM ???
And the Executive directors that have pushed the policy in favor of the restrictions: have they been fired ???
Despite this (too) long awaited positive decision, there is no more trust: can we reasonably believe that you will not change again your policy in the future ? Of course not: you still have not published a commitment in favor of the restriction removal for the future years. We wait for.
For these reasons, my next NAS (in the coming weeks) will be from another brand: I fell more secure with a brand that has never tried to take my money in a such sad manner.
REPLY ON YOUTUBE
I bought an Asustor a while ago, not going to consider Synology, would consider Ugreen in the long future.
REPLY ON YOUTUBE
I bought an Asustor a while ago, not going to consider Synology, would consider Ugreen in the long future.
REPLY ON YOUTUBE
Make no mistake whatever private equity corporate soy boy who brought this about to begin with won’t be happy until he pulls that extra margin from thin air so he gets a bonus. Expect them to pay wall parts of DSM next to make that money.
REPLY ON YOUTUBE
Make no mistake whatever private equity corporate soy boy who brought this about to begin with won’t be happy until he pulls that extra margin from thin air so he gets a bonus. Expect them to pay wall parts of DSM next to make that money.
REPLY ON YOUTUBE
I was waiting for the DS925+ as my first NAS but when it came out with this policy, I decided to get the DS923+ and I’ve been very happy with it. Obviously I feel disappointed that I could have gotten a 925+ if I waited but oh well. I guess regardless it is kind of too late for Synology’s image. I like that the market is getting more competitive and I hope that when the time comes for me to upgrade my NAS, that I can find a good non-synology option to upgrade to such as Ugreen.
REPLY ON YOUTUBE
I was waiting for the DS925+ as my first NAS but when it came out with this policy, I decided to get the DS923+ and I’ve been very happy with it. Obviously I feel disappointed that I could have gotten a 925+ if I waited but oh well. I guess regardless it is kind of too late for Synology’s image. I like that the market is getting more competitive and I hope that when the time comes for me to upgrade my NAS, that I can find a good non-synology option to upgrade to such as Ugreen.
REPLY ON YOUTUBE
Too late for them now. I bought my ugreen nas two weeks ago. Would have liked Synology, but the proprietary nonsense coupled with the less than stellar hardware for 2025, was the nail in the coffin for me.
REPLY ON YOUTUBE
Too late for them now. I bought my ugreen nas two weeks ago. Would have liked Synology, but the proprietary nonsense coupled with the less than stellar hardware for 2025, was the nail in the coffin for me.
REPLY ON YOUTUBE
Money (or reducing amounts of it) always makes companies rethink stupid ideas.
REPLY ON YOUTUBE
Money (or reducing amounts of it) always makes companies rethink stupid ideas.
REPLY ON YOUTUBE
Too late UGREEN turn
REPLY ON YOUTUBE
Too late UGREEN turn
REPLY ON YOUTUBE
Wasted first 30 seconds
REPLY ON YOUTUBE
Wasted first 30 seconds
REPLY ON YOUTUBE
Too late Synology. I switched to Ugreen
REPLY ON YOUTUBE
Too late Synology. I switched to Ugreen
REPLY ON YOUTUBE
Ok one of three checked of the list then.
1) verify third part drives as before.
2) Give us some snapdragon X or some snappy arm cpu.
3) give us possibility to buy licenses for h265 codec and hiec. Perhaps others as well.
This might just be the thing that gives us the trust to buy mailplus. But it would be nice with imap5 with modern authentication and contact + cal sync.
REPLY ON YOUTUBE
Ok one of three checked of the list then.
1) verify third part drives as before.
2) Give us some snapdragon X or some snappy arm cpu.
3) give us possibility to buy licenses for h265 codec and hiec. Perhaps others as well.
This might just be the thing that gives us the trust to buy mailplus. But it would be nice with imap5 with modern authentication and contact + cal sync.
REPLY ON YOUTUBE
Legendary video. Cracking work. Well done bud, I’m so happy now LOL
REPLY ON YOUTUBE
Legendary video. Cracking work. Well done bud, I’m so happy now LOL
REPLY ON YOUTUBE
whatever, synology hardware is still awfull.
REPLY ON YOUTUBE
whatever, synology hardware is still awfull.
REPLY ON YOUTUBE
Yeah…. not returning from my Ugreen LMAO….
REPLY ON YOUTUBE
Yeah…. not returning from my Ugreen LMAO….
REPLY ON YOUTUBE
I do use my old Synology boxes but only for surveillance and backup, but I do think they are too late, on top of removing transcoding ability, on top of removing codecs from surveillance system, on top of removing SMART data from the GUI, removing 10gbe, etc etc, and finally reselling 5 to 6 year old hardware as new. They can’t be trusted to remove features from existing and future devices if they can save pennies in the future. I certainly suggest other NAS manufacturers first to friends instead of Synology now.
REPLY ON YOUTUBE
I do use my old Synology boxes but only for surveillance and backup, but I do think they are too late, on top of removing transcoding ability, on top of removing codecs from surveillance system, on top of removing SMART data from the GUI, removing 10gbe, etc etc, and finally reselling 5 to 6 year old hardware as new. They can’t be trusted to remove features from existing and future devices if they can save pennies in the future. I certainly suggest other NAS manufacturers first to friends instead of Synology now.
REPLY ON YOUTUBE
the customer has spoke, the damage is already done, but overall i am happy how it turned out.
REPLY ON YOUTUBE
the customer has spoke, the damage is already done, but overall i am happy how it turned out.
REPLY ON YOUTUBE
Too late, I’m migrating to a Ugreen as I’m watching this video. Bye bye overpriced plastic box.
REPLY ON YOUTUBE
Too late, I’m migrating to a Ugreen as I’m watching this video. Bye bye overpriced plastic box.
REPLY ON YOUTUBE
too late now for them. I think I am going ugreen. If they do it once whos to say they wont do it again?
REPLY ON YOUTUBE
too late now for them. I think I am going ugreen. If they do it once whos to say they wont do it again?
REPLY ON YOUTUBE
I have 3 Synology NAS that I have bought over the years before all this happened. After seeing how they are trying to screw their customer base I won’t buy another one.
REPLY ON YOUTUBE
I have 3 Synology NAS that I have bought over the years before all this happened. After seeing how they are trying to screw their customer base I won’t buy another one.
REPLY ON YOUTUBE
Can you do a scenario recommendation video?
Like what nas you recommend for people who just want to upload personal pics n videos.
What you recommend for someone who streams
What you recommend for someone who needs it for security footage back up.
And what you recommend for someone that wants to backup their files to use on a daily bases.
REPLY ON YOUTUBE
Can you do a scenario recommendation video?
Like what nas you recommend for people who just want to upload personal pics n videos.
What you recommend for someone who streams
What you recommend for someone who needs it for security footage back up.
And what you recommend for someone that wants to backup their files to use on a daily bases.
REPLY ON YOUTUBE
they got scared with other brands real competition
REPLY ON YOUTUBE
they got scared with other brands real competition
REPLY ON YOUTUBE
dont trust them any more as the DRM will like come back later in some form, i have just replaced some synology nas with truenas on 45drive builds
REPLY ON YOUTUBE
dont trust them any more as the DRM will like come back later in some form, i have just replaced some synology nas with truenas on 45drive builds
REPLY ON YOUTUBE
Reputational damage is a B1tch! Once you loose a customer it might be 5-7 years before they come back and look at your products again. I, personally have moved on to UGreen and will be getting a dekstop Unifi NAS as a secondary NAS in future. I simply will not look at Synology again – that ship has sailed.
REPLY ON YOUTUBE
Reputational damage is a B1tch! Once you loose a customer it might be 5-7 years before they come back and look at your products again. I, personally have moved on to UGreen and will be getting a dekstop Unifi NAS as a secondary NAS in future. I simply will not look at Synology again – that ship has sailed.
REPLY ON YOUTUBE
Instead to put in the work and improve their old hardware and make a better product they were looking for easy money.
Curious to see their earnings for this year or quarter.
It’s one of the most stupid mistakes a hardware company made in the past 10-20 years.
REPLY ON YOUTUBE
Instead to put in the work and improve their old hardware and make a better product they were looking for easy money.
Curious to see their earnings for this year or quarter.
It’s one of the most stupid mistakes a hardware company made in the past 10-20 years.
REPLY ON YOUTUBE
Im still going all in with ugreen. I can not trust them
REPLY ON YOUTUBE
Im still going all in with ugreen. I can not trust them
REPLY ON YOUTUBE
I feel like this was ineventiable since it was first announced. I was not sure how they were planning to expand the list of “compatible” drives, but I knew it was not going to stay brandlocked to their bespoke line.
I just bought a UGREEN that is going to be my offsite backup device once I ship it to my friend on the other side of the country. Honestly, I’d have loved to have enough faith in Synology to get one, because SHR is a *killer* feature, but…*shrug*. I can only purchse what makes sense IN THE MOMENT and not what I think may or may not be on the horizon. (Especially since my record of prognostication is legendarily poor. *grin*)
REPLY ON YOUTUBE
I feel like this was ineventiable since it was first announced. I was not sure how they were planning to expand the list of “compatible” drives, but I knew it was not going to stay brandlocked to their bespoke line.
I just bought a UGREEN that is going to be my offsite backup device once I ship it to my friend on the other side of the country. Honestly, I’d have loved to have enough faith in Synology to get one, because SHR is a *killer* feature, but…*shrug*. I can only purchse what makes sense IN THE MOMENT and not what I think may or may not be on the horizon. (Especially since my record of prognostication is legendarily poor. *grin*)
REPLY ON YOUTUBE
Nice try Synology.
REPLY ON YOUTUBE
Nice try Synology.
REPLY ON YOUTUBE
I feel like I deserve a rebate for the 6 overpriced hard drives they forced me to purchase! They PROMISED to NOT SUPPORT NEW HARDWARE without this purchase! So they pissed everybody off in both directions – I’ll NEVER buy another Synology product!
REPLY ON YOUTUBE
I feel like I deserve a rebate for the 6 overpriced hard drives they forced me to purchase! They PROMISED to NOT SUPPORT NEW HARDWARE without this purchase! So they pissed everybody off in both directions – I’ll NEVER buy another Synology product!
REPLY ON YOUTUBE
Already went Ugreen. As far as I’m concerned, they’ve showed their true colors as an anti-consumer company.
REPLY ON YOUTUBE
Already went Ugreen. As far as I’m concerned, they’ve showed their true colors as an anti-consumer company.
REPLY ON YOUTUBE
Synology has thrown away all the trust they built up over decades …. I don’t care what they say now, I moved on.
REPLY ON YOUTUBE
For sure too late, the rackstation here most likely soon or later will be swapped for a Ubiquity system.
REPLY ON YOUTUBE
Synology has thrown away all the trust they built up over decades …. I don’t care what they say now, I moved on.
REPLY ON YOUTUBE
For sure too late, the rackstation here most likely soon or later will be swapped for a Ubiquity system.
REPLY ON YOUTUBE
I switched to UGREEN. Still have the old Synology too but will never buy another new one. Companies can’t treat people like that and expect loyalty.
REPLY ON YOUTUBE
I switched to UGREEN. Still have the old Synology too but will never buy another new one. Companies can’t treat people like that and expect loyalty.
REPLY ON YOUTUBE
lol, too late for me. Literally just bought a UGreen NAS a few hours ago. Glad they course corrected though.
REPLY ON YOUTUBE
Money talks.
REPLY ON YOUTUBE
Kuddos to you Robby, constantly talking about this f-up and keeping people informed is what made consumers aware and forced this change.
REPLY ON YOUTUBE
Interesting discussion. At my work where we have an older Synology we talked about replacing it and I made the point that now there is a vendor lock-in with the hard disks so we basically dismissed getting a new Synology. Even though it is super easy to manage due to the DSM software. Again this is going to be a timing issue because when will 7.3 come out? Having said that we would like to have another Synology but their reputation definitely is tarnished by all these shenanigans.
REPLY ON YOUTUBE
sometimes I just sit and shake my head at some of the decisions made by big companies… This hopefully has such a negative impact on the brand that they might consider actually giving a shit about their customers.
REPLY ON YOUTUBE
Too late Synology, too late, trust is gone…
I‘m setting all my hope into Ubiquiti right now.
REPLY ON YOUTUBE
Too late. They already ruined their reputation. Once a company gets it in their heads that the user isn’t the most important thing, they will look for other ways to up charge for services.
REPLY ON YOUTUBE
What about rack mounts like DS1823xs+ versions? we’ve be using the disk database fix to work with Toshiba drives.
REPLY ON YOUTUBE
how do they say it? Fool me once, shame on you! Fool m twice, shame on me!
REPLY ON YOUTUBE
too late Synology SUCK MY HARD DRIVE!
REPLY ON YOUTUBE
I’m still planning to jump ship ????
REPLY ON YOUTUBE
Too late. I don’t trust the management team, they can RE-reversed it whenever they feel like you are trapped ????
REPLY ON YOUTUBE
for my DS923+ they remove all drive but synology from their website comparability list. for now it’s just talk until they put those drive back in the lists.
Edit: DS923+, and not 925+
REPLY ON YOUTUBE
Well it had to happen. I am surprised it took so long. Now they need to be forced to use processors made in this decade.
REPLY ON YOUTUBE
Too late, I’m already planning to make my own NAS.
REPLY ON YOUTUBE
Like given if only just for the beginning!
REPLY ON YOUTUBE
The answer is easy. They realized that Ugreen, Ubiquiti, and other newer/lesser known NAS solutions were stronger competition than they expected.
REPLY ON YOUTUBE
Already bought ugreen. I wanted to go for Synology… Eh. Big bummer
REPLY ON YOUTUBE
But didnt they now pull the transcoding driver?
REPLY ON YOUTUBE
To late. Damage already done.
Already got another “girlfriend”.
Hardware is still crap for 2025.
REPLY ON YOUTUBE
To late. Damage already done.
Already got another “girlfriend”.
Hardware is still crap for 2025.
REPLY ON YOUTUBE
Too late. Switched to Terramaster with Unraid as the OS and I’ve never been happier. Probably not going back to Synology.
REPLY ON YOUTUBE
Too late. Switched to Terramaster with Unraid as the OS and I’ve never been happier. Probably not going back to Synology.
REPLY ON YOUTUBE
To late, f*ck them there are now so many new and better solutions.
REPLY ON YOUTUBE
To late, f*ck them there are now so many new and better solutions.
REPLY ON YOUTUBE
Thanks for the video as a home user i have moved to Ugreen NAS no drive lockin and has its own video app photos app and an easier to use back up and sync app.
REPLY ON YOUTUBE
Uh oh don’t let Synology see this otherwise they’ll make it so you can’t benchmark third party drives! Like how you can’t see detailed SMART info for third party drives ????
I think Synology’s idea with the drive restrictions is so that they can better support problems since the drives run their own firmware and are supposedly better optimised to work with the enclosure/filesystem/SHR etc. Would be curious to know if that’s actually the case though. I did see someone on Reddit saying Synology drives throw fewer errors in their enterprise systems.
REPLY ON YOUTUBE
Went to uGreen. (I have been Syno user since 2013) RIP Syno.
REPLY ON YOUTUBE
We are being forced to choose synology branded drives. I don’t want this and will see how this all plays out before I upgrade my system. I certainly don’t want to have to get rid of all of my 16TB drives just to buy Synology branded ones.
REPLY ON YOUTUBE
Just a blatant money grab by Synology.
REPLY ON YOUTUBE
– Allow me to introduce myself! – TrueNAS ☺☺☺
REPLY ON YOUTUBE
Moving to TrueNAS here /w Toshiba MG drives. The prices for Synology drives in the UK is extortionate.
REPLY ON YOUTUBE
My issue is their HAT5300 line is substantially more expensive the the equivalent Toshiba MG09 that it is rebranded from. Their HAT3310 are close enough to their original, but I won’t buy a Seagate ever again since they decided profit was more important than following US Sanctions, regardless of their excuse. I don’t care if you buy them, but lack of patriotism in a US company is something I can’t abide.
Still watching what is going on. I won’t make a decision until it is time to buy that next NAS. You would think they would fast track the companies that make their rebranded drives, at least on their + series, which is more prosumer/small business than professional. I’ve been happy with my Toshiba drives. I’d buy more.
REPLY ON YOUTUBE
Slimey move from Synology I’ve been running their DS + RS gear for nearly 10 yrs… This does make me wonder if you could read firmware from a “synology” drive and just flash that onto an identical Seagate drive controller with it being the same internals and most likely same PCB.
REPLY ON YOUTUBE
Thank you rob. Doing the lords work. Fuck synology. This is Sonos level disaster.
REPLY ON YOUTUBE
*We’ve only ever used “cheap” disks for well over a decade, and we’ve NEVER had any problems with them.*
*Therefore, there is NO real, objective reason to buy massively overpriced Synology HW and SW.*
_(And yes, the Synology SW will also become massively more expensive; they will probably start with Synology Backup.)_
*How wonderful that there are ingenious alternatives that treat customers fairly*
REPLY ON YOUTUBE
Why use synology at all – Any raspberry and external hardrive combination works as good and allows for a mirror-back-up drive for half the price
REPLY ON YOUTUBE
I am looking to upgrade to more capacity than my 918+ with 4 WD 10 TB Red NAS drives. However, Synology new policy may cause me to look else where even though I have had No Issues with the Synology unit I have. What do you recommend? Thanks
REPLY ON YOUTUBE
Synology are simply purchasing 3rd party drives, relabelling them before selling them on again with an additional mark up. People like Seagate or Toshiba are not going to be giving their drives away. As you say Rob, if the hardware is the same I cant really understand why Synology can’t verify them. They are currently using said drives with their own label. Doesn’t add up!
REPLY ON YOUTUBE
Having recently purchased a new DS423+ (not choosing to lock myself even more by opting for a DS425+) I decided to go for SSD read/write caching. I diligently checked the SSD compatibility list for the DS423+ (surprisingly extensive BTW) and found a match on Amazon (I think most of the supported/tested SSD’s in their list are quite old now, so harder to get).
Waited two weeks to get hold of the pair of SSD’s I needed, only to find that I received that message during installation about them not being verified. Fortunately, I was able to continue past the warning. However, what’s going on? Why did I receive that warning for a hard to find SSD that was on the compatibility list?
Are Synology slowly reducing their compatibility list on existing models?
REPLY ON YOUTUBE
Considering the criticism from the channel regarding this whole locked drive situation, fair play to Synology for giving you access to these for this video.
REPLY ON YOUTUBE
I really think there is an easy fix that Synology could implement.
I am a IT professional. and my 1522+ is storing all my music and movies…. and is a backup location for my various home devices. But there is no way I paying 1 grand per 18TB drive.
What synology SHOULD do… is for enterprise users with a SERVICE contract… they can require their drives all they want.
But I am using UltraStore dives and they have never given me an issue and I should not be restricted… if a drive fails… that is why I have the synology… so I can swap it out.
REPLY ON YOUTUBE
No more Synology for me I’m afraid, moved over to unRaid using unRaid array, cache pools and a zfs pool and extremely happy… Sorry Synology your silly decision has lost you one customer and I’m sure there are many, many more out there….
REPLY ON YOUTUBE
My RS2423+ was one of the enterprise class NAS’s that they did the vendor lock on. At the time I purchased it they didn’t even offer a drive the size I wanted, so I had to use a workaround to get the system from reporting “degraded” and not run the monthly scrubbing. I’m looking at adding more drives to that unit this year, and while they now have a 20TB SAS option, I can’t justify the 40% markup.
For those of us with those vendor locked 2023 models, they still don’t support non-Synology drives, and I’m not holding my breath that the 2025 Plus series will get 3rd party support. Honestly, the current machine will be the last Synology I have unless they reverse course on the 3rd party lockout or get their performance and prices on their drives more on par with the competition.
REPLY ON YOUTUBE
Apart from if they were crap , suppose, does it matter if they are good performers if you are forced to use them? And even if they were good could you depend on that in the future. If they are good and at a compatible price they’d sell without being forced to buy them. deal breaker for me and should be for you.
REPLY ON YOUTUBE
These own branded drives are not much more than a marketing gag to increase their revenues.
REPLY ON YOUTUBE
The simply solution to all this is buy a nas off someone else its clear synology are just ripping off customers by marking up their approved drives did anyone expect anything else
REPLY ON YOUTUBE
The situation with Synology drives has been sick from day one. A while back I was considering an upgrade to a xs+ unit but found that Synology had changed their tune and started forcing their authorized resellers to ONLY sell units with Synology drives pre-populated in the drive slots. And not just one or two either! They were forcing people to fill the unit instead. To make matters worse, their array of large size drives is sparse and seems purposely setup to force users to fill up NAS units more quickly and potentially push additional sales. I ended up purchasing a used xs+ unit where the seller couldn’t sell the original Synology drives due to security concerns.
REPLY ON YOUTUBE
Well, Seagate drives had (according to Backblaze) far higher failure rate than WD drives, therefore I would go for them. But If I cannot use them in Synology I am thinking of replacing my old one with some other NAS brand… I would even pay for some extended support for other drives manufacturer (lets make it like some licence/upgrade like cameras…) eg. 10 dollars per drive or something like that… but I dont want to be limited to some specific drives….
REPLY ON YOUTUBE
And now we know why he keeps talking about SYNOLOGY …. 😉
REPLY ON YOUTUBE
HAT5300 8TB = Toshiba MG06ACA800E and 12TB = MG07ACA12TE
REPLY ON YOUTUBE
Plenty of people buy a sports cars then queue at Morrisons for petrol ????
REPLY ON YOUTUBE
i dont know how good or bad of Synology but i am sure Robbie is a good guy
REPLY ON YOUTUBE
Some sad customer payed for the free samples you got.
REPLY ON YOUTUBE
I’d be interested to see Synology’s third quarter sales figures for DS units. I wonder how low the line will go before they rethink their foolish policy.
REPLY ON YOUTUBE
I spent the night trying to decide how best to increase my storage capacity on a DS1621+ that is already populated with 16TB drives. I couldn’t find a way to do it short of buying an 5 bay expansion unit which, by the way, cost as much as a 2nd 6 bay NAS. I’m looking at other brands now.
REPLY ON YOUTUBE
Also, if you look for the specific model number of a third party drive that is on the compatibility list many of them are no longer being made.
REPLY ON YOUTUBE
Waiting for Friday.. is it friday yet? ????
Don’t buy a Synology today (or ever)
REPLY ON YOUTUBE
Maybe someday someone will figure out how to change the firmware on non-synology drives ????????????
REPLY ON YOUTUBE
Has anyone tested out the Toshiba MG series over the N300, if so how do you rate them for realabity and sound level.
REPLY ON YOUTUBE
Shucks thats expensive ????
REPLY ON YOUTUBE
Yeah this is a pure profit grab.
REPLY ON YOUTUBE
I’ve gone to Ugreen Dxp4800plus. I used to have a DS220+ and was, am a novice with NAS abilities and use it just for Plex, photo storage etc. I’m very happy with moving and this was mainly because of the drive lock in fiasco.
REPLY ON YOUTUBE
Funny enough, the only hdd issues and failure I’ve had in the last 5 years has been a synology drive ????
REPLY ON YOUTUBE
LOL, Synology is using DELL’s pricing margins.
REPLY ON YOUTUBE
Again poignant and to the point – ty
Synology has certainly shot it’self in the foot with this ‘lock-in’ and not being proactive with a positive list of 3rd party hdds. before going to market.
If Synology didn’t have the best OS we’d have moved elsewhere already, but now in a ‘holding pattern’ awaiting Seagate / WD whitelisting
Just my 2p
REPLY ON YOUTUBE
Robbie:… so anyway I start blasting!
REPLY ON YOUTUBE
moving to QNAP !!!!
REPLY ON YOUTUBE
If it’s hdds it’s ultrastars or MGs. Don’t need rebranded consumer drives
REPLY ON YOUTUBE
In Canada, these are the current prices for 20TB drives:
Synology HAT5310 – $1034.99
Western Digital Red Pro – $584.99
Western Digital Gold – $599.99
Seagate Ironwolf Pro – $579.99
Seagate Exos – $549.99
Prices can be even lower during sales such as Prime Day or Black Friday or even as prices fluctuate over time. Also even the 26TB WD Red Pro ($789.99) is cheaper than the Synology 20TB.
REPLY ON YOUTUBE
Let’s give Synology the benefit of the doubt and say they are moving in this direction (of drive lock-in) to reduce the variability in devices so they can better support end-users. If that was one of their goals (instead of a blatant cash-grab), then why oh why did they make it mandatory? Why take away something from loyal customers that has been present since the founding of your company? DSM is nice but is it worth hundreds or thousands in up-charges for re-labeled drives?
Roll out classes of devices: Beginner/entry-level=NAS with Synology-branded drives plus free tech support, mid-level/pro-sumer=NAS with optional branded drives and charged support, IT pro/tech geek=Synology enclosure + bring your own drives, you’re on your own. Or, screw over your existing base while confusing potential new customers.
REPLY ON YOUTUBE
Thanks for the honest review. I would not mind paying a little more for a Synology branded hard drive or SSD for business purposes if that improves the support process, but these price differences are huge and for my friends, family and my own personal storage, freedom to use any brand of drive is simply a must-have.
So Synology should stop thinking they are EMC or NetApp and reverse this self-destructive choice with a firmware update and a public apology. Only then will I ever buy or recommend a Synology system again. I have used Synology for decades and I was really looking forward to upgrading this year, but now I look at other brands.
REPLY ON YOUTUBE
By drive-locking, Synology is rewarding their most loyal supporters by keeping a good value on the older units. I can pay a bit more for their drives and upgrade to the 25 series… and still sell my ds1520+ at a great price. They’re playing 3D chess and it’s great for me!
REPLY ON YOUTUBE
I don’t understand why you’d give synology such leeway about their supported drives list, or anything else for that matter. The fact that they’re not allowing the very same models they’re white-labelling tells you everything you need to know about the reason behind the drive lock-in.
REPLY ON YOUTUBE
Why would I pay extra for vendor-locked hard drives that are just re-stickered Toshiba drives at 200% markup? I’ll just go with another NAS brand other than Synology that doesn’t do disk lock-in.
REPLY ON YOUTUBE
Buying synology drives will never be the best value because they are too low volume, both in manufacturing and shipping. Most home and prosumer users are keeping an eye on sites like ServerPartDeals for floods of things like 18tb brand new enterprise drives for sale for crazy low prices like $189 because some shipment got refused by a datacenter somewhere. These are not common prices, but it happens commonly enough that it’s a nobrainer to wait for them. Synology can’t have sales like this, because they don’t make or ship enough drives. They’ll never be able to sell them to us basically, so they have to force it.
REPLY ON YOUTUBE
I’m wondering if anyone remembers the old HDD silencers … lovely big radiators that one wapped their HDD inside to essentially keep the bloody things quiet!
They literally don’t exist anymore! ????
( _I’m wanting to build an ‘in room’ DAS without moving to SSDs and HDD noise is my main concern_ )
REPLY ON YOUTUBE
Historically, for example, Sun used binned hard drives. Could Sybology be doing the same? Binned / first lot drives usually have better durability.
REPLY ON YOUTUBE
I’m waiting to see someone burn the Synology firmware into a Seagate drive. Or, do what thestorageguy here on YT did and that was run the Github script to add other HDD’s onto your own Synology NAS’s approved list.
REPLY ON YOUTUBE
The value series is the only one that compared to other consumer grade drives. The enterprise series is very much in line with other enterprise grade hard drives (like the ones you get from NetApp or other storage system manufacturers)
REPLY ON YOUTUBE
Having to acquire a rare special type of hard disk has caused major problems for enterprise customers using Synology products. Even if you put price aside – Our problem in Australia is the geographic “tyranny of distance” with Synology having zero service centres covering regional areas, and neither of the (two) distributors carrying stock of Synology drives in capital cities. When a drive fails we have to wait for replacements to be shipped to Australia and they don’t even offer advance replacement service.
The company I work for still have over 56 x Synology 12-Bay NAS in our business we need to replace in the second half of 2025 and at the moment we are handling drive failures by holding our own stock in Sydney & Melbourne and having to ship them overnight to our branch sites. WE DO NOT WANT TO BE A SYNOLOGY SERVICE CENTRE!!!! They should have got their act together and organised a maintenance provider such as Interactive maintenance solutions before embarking on this lunacy. It does not matter if they change policy now, the management here are so sick of the hassles and will never buy that brand again.
REPLY ON YOUTUBE
Here is my questions #1 do you have to return the drives to Synology or did they GIVE them to you #2 did Synology view this video prior to it going live on YouTube ? Honestly as you say …it really has no justification so my only thoughts were they are trying to Ugreen their way forward (Referring to Ugreen having been recently exposed at paying reviewers and demanding video approval)
REPLY ON YOUTUBE
Maybe something has changed, as it has been a long time since I’ve been in enterprise storage, but the markup was usually justified by a guaranteed availability of certified drives over a longer period of time than manufacturers and retailers provide to the general public. Mixing different drives isn’t as bad as it once was but it can still be a gamble.
REPLY ON YOUTUBE
Your statement or conclusion is so true, why on earth has Synology decided to go for vendor lock in and only supporting there own (rebranded) and more expensive storage media?! And why does this frustration come to a surprise so they are now working on expanding the compatibility list. so unnecessary and will turn away many (regular) customers who will now shop elsewhere for their NAS needs. This while the software (DSM) just works fine and is best in class. My 918+ still works fine with WD Red Pro disks, this choice is really not to be explained or justified other than commercial exploitation
REPLY ON YOUTUBE
They are inserting themselves in as a middleman and overcharging to cover their “verification”. Scamming scammers got to scam.
REPLY ON YOUTUBE
We prefer Seagate over WD because their warranty process is painless here in Australia. I cant see Synology doing better than WD in this regard.
REPLY ON YOUTUBE
This is so cool! Synology has fantastic software. I am sure some company will purchase it at the bankruptcy auction for a very good price.
REPLY ON YOUTUBE
Robbie if someone is buying larger hard drives – the NAS box is wrapper around the hard drives.
Hard drives are much more expensive than the the NAS unit.
Synology NAS DS923 – cost approx £137 / drive bay vs Seagate Ironwolf Pro 18 TB is £380
Synology drive bay cost 26% (the wrapper) . . . Seagate 18 TB hard drive 74% ( storage media) . . . . price per drive bay
REPLY ON YOUTUBE
Please, please, PLEASE Ubiquiti, enable iSCSI on the UNAS Pro!!!
REPLY ON YOUTUBE
I’m still seeing a couple of ideas behind their plan…
1) As with Broadcom/VMware – chase enterprise, after volume discounts buyer won’t care.
2) as with (1) less customers but far higher profit margins, and it’s the small aka “expensive to support” customers that you shed or overcharge.
3) They have a hope to charge WD/Seagate etc to validate their drive models, perhaps including a charge per drive. Though with the big margin on their own brand drives this seems less likely for now.
REPLY ON YOUTUBE
I got 2 small Synology NAS. I like them, but since Synology announced this BS, for me this company is dead.
I will never again buy Synology.
Bye bye Synology
REPLY ON YOUTUBE
Giving you drives to promote wont help Synology flog their hardware to us our minds are made up
REPLY ON YOUTUBE
Synology drives produce too much noise for home office/home setups. NOISE! Do you understand, Synology? For that expensive price this is a sh_t drives.
REPLY ON YOUTUBE
Not buying any Seagate drive under any branding – especially not when it’s even more expensive
Not buying into any new vendor lock-in situation either, after almost 40 years in Apple’s walled garden / iPadded cell
REPLY ON YOUTUBE
I have this vision of 3 witches at Synology chanting “Bundle, bundle, toil and trouble. Give them half and charge them double” (with apologies to Shakespeare)
REPLY ON YOUTUBE
Ditched Synology earlyer this year after +10 years and multiple generations of Synology NAS-ses because of (1) the increasing vendor lockin policy by Synology and (2) the lack of flexibility with regards to M.2 storage. Moved to Asustor and am quite happy with the platform, software, community support and flexibility overall.
REPLY ON YOUTUBE
Not interested (c) Tony from LC signs 🙂
REPLY ON YOUTUBE
6:13 On that 12 Tb Seagate Ironwolf drive, to make the arithmetic a little more dramatic ( and the comparison a bit more correct IMHO ) the premium for the Synology drive is 80% above the Seagate drive. ( $450 – $250 ) / $250 = 80%
REPLY ON YOUTUBE
If I can’t put used Exos 26 tb drives in a nas, I have no use for synology. I don’t even look at drives less than 22tb.
REPLY ON YOUTUBE
why do you keep promoting them?
REPLY ON YOUTUBE
Synology NO MORE.. RIP…
REPLY ON YOUTUBE
I’ve never heard you so critical about the new Synology drive lock-in policy, but I like it, since this is now much more in line with how most people here perceive it.
REPLY ON YOUTUBE
The Synology HAT5300 12TB cost more than either a 20TB Seagate IronWolf Pro or a 20TB WD Red Pro.
Say it all really.
Thank you Rob for the effort you put into this.
REPLY ON YOUTUBE
I’m happy with QNAP NASes – I can see now that switching from Synology to QNAP back then was a good decision ✌
REPLY ON YOUTUBE
Almost anti-trust to lock out competition. Arrogant and eventually self destructive strategy. The pathway out of the market. Cheery bye.
REPLY ON YOUTUBE
This video pushes me even further from Synology. Either they have a completely out of touch marketing dept. or Synology really wants to ease out of consumer class NAS systems. I think Synology will see that consumers no longer want their NAS models soon due to the lack of iGPUs for transcoding Plex, the outdated CPUs they use, and/or because of the Synology only HDD/SSD requirements. They would be best served, profitability wise, to license their OS to others down the road.
As I said in the previous NASCompares video, I’ll keep my DS920+ until it dies and recently have added a NUC as my Plex server that transcodes my 4k library from my DS920+ storage easily and only use my DS920+ for storage and surveillance. I will be buying something other than Synology to eventually replace my DS920+.
Maybe I’ll just use my Asus NUC 15 Pro+ with external storage via Thunderbolt. Like this: Acasis 40Gbps M.2 NVMe 4 Bay RAID SSD Enclosure. The Ultra 2XXH CPUs are light years more capable that the J4125 CPU in my DS920+.
The NUC market is exploding now and it will be exciting to see where this goes. The NUC market in 2025 is $2.5B and is expected to grow by 15% each year through 2033. This might be understated since NUCs now can replace desktops and an external GPU can be added via a docking station.
REPLY ON YOUTUBE
Excellent work as always Robbie.
I personally just can’t see this ending well for Synology. They’ve caused so much ill will towards the brand that even if they were to reverse course, the damage has already been done.
REPLY ON YOUTUBE
Why? …. Money money money ????
REPLY ON YOUTUBE
I’m gonna be honest, I own a DS1522+ Synology and it’s populated with 12 TB hard drives from Synology for a few years now, and not once have I seen or received a firmware update that is needed for their hard drives. It may happen more in data centers by certain applications that the company needs to be running in, but for home use, I feel it’s a terrible excuse to keep forcing people to buy their drives. If it offers no other benefits, then a normal Seagate or Western Digital drive, granted those drives will come with five-year warranties compared to the three you get, and the possible chance of getting a firmware update, and you don’t have to pull the drives out and update them. I haven’t had an update on a hard drive since 1999, a Maxtor 20 gig hard drive back in the day.
REPLY ON YOUTUBE
why would anyone rely on a single point failure for storing data? i mean you buy a NAS and then you have a need to replace a drive but they are out of stock for many months, sounds like the dumbest decision ever, not to mention if there Software and Raid only works “properly” on their “drives” then you have another single point of failure for not being able to recover Data.
REPLY ON YOUTUBE
Blacklist other harddrive isnt a good way to promote you have something better
If their custom firmware works better ,people will buy those without badlisting thing
REPLY ON YOUTUBE
Those drives are so expensive because they know people are stupid enough to buy them.
If everybody would stop buying them prices would drop like a brick.
REPLY ON YOUTUBE
Synology still trying so hard to get Robbie to recommend their 2025 units.
REPLY ON YOUTUBE
“BuT WhY aRe We StilL TalKinG ABoutSynoLogY !!1!”
REPLY ON YOUTUBE
The price difference “justifications” from Synology:
1. “We put a sticker with our logo on the drives and even wrote our name in the [otherwise unchanged] firmware!”
2. “Stop thinking already and give us your money!!1!11!”
REPLY ON YOUTUBE
I can’t see Synology backing down on the locked drives for at least 6-12months and then what will it be a few selected or will they remove the restriction all together with just warnings saying its a non verified drive.
REPLY ON YOUTUBE
I still maintain that Synology are watching and waiting to see how user feedback and the PR fall out of this drive lock-in policy plays out. If I were in their marketing team right now, I’d be very worried about how the near-universal negative press they’re receiving will impact sales.
Sinology won’t tell us what the verification requirements are. That tells me there is nothing special here, other than corporate BS. If third-party drives, the ones that have always been verified, do become usable, it will prove there was nothing wrong with them to begin with.
What will be more interesting is to see how Synology walk this decision back if they get smart and choose to.
REPLY ON YOUTUBE
Bottom line here, it’s pure profit driving Sinology’s decision to lock users into their own rebranded drives. No matter what corporate-speak excuse they offer, it cannot be denied. Had Synology done the R & D, spent millions building their own drives, there might have been some justification. Instead, they’re basically slapping their own label onto Seagate and Toshiba drives and replacing the OEM firmware with their own. That firmware, based on performance stats, hasn’t been touched at all. The reason for the firmware, is to control the situation. Synology say you can update the firmware on their drives without a shutdown. Sure, you could do this on other drives, too. Synology simply don’t offer that facility. There’s nothing about their firmware that allows live updates, other than them making a determination to do it or not.
At the prices for a 16Tb HDD from Synology as opposed to an Ironwolf, you could spend over £1,200 more by populating a 4 bay with their drives.
That’s an awful lot more money for what amounts to nothing in terms of difference between thir drives and the OEM versions they’re based on.
REPLY ON YOUTUBE
No matter how hard you try …. you cannot pit a lipstick on a pig (ahem Synology drive). I’m sorry there’s no justification for a home user/prosumer to buy synology drives or any of the Synology 2025 NAS Boxes as long as the drive lock in is still there.
REPLY ON YOUTUBE
Synology started great as a company but they are now nothing more than greedy goblins. My suggestion, don’t buy the new synology nas or synology HDD’s. Sooner or later they will cave and stop being anti consumer.
REPLY ON YOUTUBE
You know, the price difference between the drives would actually pay for a NAS. I recently purchased a new DS423+ for my backups. It cost me less than the price difference between a 20Tb Seagate Exos and the Synology equivalent HDD.
Even at lower capacity points,, multiple Synology HDD’s will add the cost of another NAS to the total cost.
REPLY ON YOUTUBE
Don’t even care. I won’t be forced into using their brand
REPLY ON YOUTUBE
It would be interesting to understand exactly what kind of firmware is in the SynoGate LogyWolf drives, other than branding.
To be honest, I’m really just hoping that Synology will sell DSM as a license for people to run on their own systems.
REPLY ON YOUTUBE
Paying extra for a synology sticker doesnt sound all that great
REPLY ON YOUTUBE
Thank you for your excellent video ????????????
REPLY ON YOUTUBE
The solution is to buy another brand like qnap or other
REPLY ON YOUTUBE
Ohh boy, the comments will be fun….
REPLY ON YOUTUBE
Synology are way too expensive. And the drive are too small
REPLY ON YOUTUBE
Western digital is the best from our data. Funny that Synology doesn’t subcontract to them. At the end of the day it is a scheme. They have zero real data altogether to prove anything, this is simply forced revenue because they can’t compete very well.
REPLY ON YOUTUBE