HDD compatibility warning – way to disable it? Synology Storage Manager will display an Incompatible or Unverified message

HDD compatibility warning – way to disable it? Synology Storage Manager will display an Incompatible or Unverified message

If you have a Synology NAS, you may have encountered the “Incompatible or Unverified” message in Synology Storage Manager. This message is displayed when the hard drive you have installed is not in the Synology’s compatible-drive database, which is used to ensure that the hard drives are compatible with your Synology NAS.

While this message may be helpful in preventing compatibility issues, it can also be frustrating if you have a hard drive that you know is compatible, but it is not recognized by the Synology’s database. Fortunately, there is a way to disable this warning.

One way to disable the warning is to add your hard drive to the Synology’s compatible-drive database using a script like syno_hdd_db.sh. This script can be downloaded from the Github repository created by user 007revad.

The script works by getting the model and firmware version of each hard drive installed on your Synology NAS and adding it to the compatible-drive database. This will prevent the “Incompatible or Unverified” message from being displayed in Synology Storage Manager.

To use this script, you will need to run it via SSH with sudo or as root. You can also set up a scheduled task to run the script at boot-up using Synology’s Task Scheduler.

It’s important to note that running the script after every DSM update is recommended as updates may overwrite the drive-compatibility database files. Additionally, you may need to re-run the script after DSM downloads a newer version of the drive-compatibility database.

While disabling the warning may be tempting, it’s important to ensure that any hard drives you install are compatible with your Synology NAS. Using incompatible hard drives can cause data loss and other issues. Therefore, it’s always best to check if your hard drive is compatible with your Synology NAS before installing it.

In conclusion, disabling the “Incompatible or Unverified” warning in Synology Storage Manager is possible, but it’s important to ensure that any hard drives you install are compatible with your Synology NAS. Using a script like syno_hdd_db.sh can help add compatible hard drives to the Synology’s compatible-drive database and prevent the warning from being displayed.

STEPS:

Here’s a step-by-step guide to accessing SSH and executing the syno_hdd_db.sh command:

1. First, you’ll need to enable SSH on your Synology NAS. To do this, open the Control Panel, go to Terminal & SNMP, and select the Enable SSH Service option.
2. Once SSH is enabled, open a terminal window on your computer. If you’re using Windows, you can use PuTTY, a free and open-source SSH client.
3. In the terminal window, enter the following command: ssh <your-Synology-username>@<your-Synology-IP-address>. Replace <your-Synology-username> with your Synology username and <your-Synology-IP-address> with your Synology NAS IP address. Press Enter.
4. If this is the first time you’re connecting to your Synology NAS via SSH, you’ll see a message asking you to confirm the authenticity of the host. Type yes and press Enter.
5. Next, enter your Synology NAS password and press Enter.
6. Once you’re connected to your Synology NAS via SSH, navigate to the directory where you saved the syno_hdd_db.sh script. You can do this using the cd command. For example, if you saved the script in the Downloads directory, enter the following command: cd Downloads. Press Enter.
7. To execute the syno_hdd_db.sh script, enter the following command: sudo ./syno_hdd_db.sh. Press Enter. The sudo command is used to run the script with root privileges.
8. The script will start running and will display information about your Synology NAS and the hard drives installed. Once the script has finished running, you should see a message indicating that the compatible-drive database has been updated.

That’s it! You’ve successfully accessed SSH and executed the syno_hdd_db.sh command on your Synology NAS. Remember to run this script after every DSM update and when you install new hard drives to ensure that they’re compatible with your Synology NAS.

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