Synology 2025 NAS Hard Drive and SSD Lock – Bye, Bye Seagate and WD?

Last updated on 16 Apr 2025 📧 Subscribe
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1 Synology is closing the gap on third-party hard drive support further in 2025
1.1 TL;DR: Synology to Restrict Third-Party Drive Functionality on 2025+ NAS Models
1.2 What are the proposed limitations of using third-party hard drives in the Synology 2025 lineup?
1.3 Why would Synology reduce compatibility with the majority of third-party hard drives (Seagate and WD)?
1.4 What are the potential problems surrounding Synology’s push toward its own storage media over third-party drives?
2 Need Advice on Data Storage from an Expert?

Synology is closing the gap on third-party hard drive support further in 2025

Over the last few years, Synology have not been exact about being forward in supporting. Back in 2021, we started to see the brand reduce the number of third-party hard drives and SSDs on their systems. This diminishing support has manifested itself in two main ways. The first is that drives that are listed on the official support and compatibility pages have significantly reduced, favouring the utilisation of their own growing range of hard drives and SSD media. The second way this has presented itself drew significant criticism in 2022/2023, when utilising third-party hardware resulted in the system presenting warning messages and even service limitations being suggested. It appears that this is something they are putting into force for their new 2025 series of devices. Numerous websites in Germany have today reported that Synology plans to go full first-party drive priority on all systems released from the 2025 generation and onwards. An official statement from Synology via an official source has not been released, but it appears that the brand is going to go hard on pushing their own drives when using their own systems – at least at launch. So, what are the intended limitations for those who want to use non-Synology branded drives from Seagate and Western Digital? And why would Synology do this with their systems that have been open for over 25 years? Let’s discuss.

UPDATE #2 – There is now an official press release by Synology on this, available from Synology.de:

Synology is increasingly relying on its own ecosystem for upcoming Plus models Germany, Düsseldorf – April 16, 2025 – Following the success of the High-Performance series, the company is now increasingly relying on Synology’s own storage media for the Plus series models, which will be released starting in 2025. Users will thus benefit from higher performance, increased reliability, and more efficient support.  “With our proprietary hard drive solution, we have already seen significant benefits for our customers in a variety of deployment scenarios,” said Chad Chiang, Managing Director of Synology GmbH and Synology UK. “By expanding our integrated ecosystem to the Plus series, we aim to provide all users—from home users to small businesses—with the highest levels of security and performance, while also offering significantly more efficient support.”  For users, this means that starting with the Plus series models released in 2025, only Synology’s own hard drives and third-party hard drives certified according to Synology’s specifications will be compatible and offer the full range of functions and support.

There will be no changes for Plus models released up to and including 2024 (excluding the XS Plus series and rack models). Furthermore, migrating hard drives from existing Synology NAS to a new Plus model will continue to be possible without restrictions.  The use of compatible and unlisted hard drives will be subject to certain restrictions in the future, such as pool creation and support for issues and failures caused by the use of incompatible storage media. Volume-wide deduplication, lifespan analysis, and automatic hard drive firmware updates will only be available for Synology hard drives in the future.  Tight integration of Synology NAS systems and hard drives reduces compatibility issues and increases system reliability and performance. At the same time, firmware updates and security patches can be deployed more efficiently, ensuring a high level of data security and more efficient support for Synology customers.

TL;DR: Synology to Restrict Third-Party Drive Functionality on 2025+ NAS Models

Starting with the 2025 generation of Synology Plus series NAS devices, the company appears to be tightening restrictions on third-party hard drives. While you’ll still be able to use non-Synology drives (like those from Seagate or WD), early reports suggest that certain features may be limited or disabled unless you’re using Synology-branded or Synology-certified drives. According to preliminary reporting (not yet officially confirmed by Synology), using third-party drives may restrict (i.e several news reports indicate this, but no official statement/confirmation yet):

  • Creation of storage pools

  • Access to health monitoring tools

  • Volume-wide deduplication support

  • Drive lifespan analysis

  • Automatic firmware updates

  • Access to official Synology support

Older NAS models (up to and including 2024, excluding XS+ and rackmount units) are not affected. Drive migration from existing systems to new ones should remain possible — but full functionality may require Synology drives.

Source – HERE (or click below)

What are the proposed limitations of using third-party hard drives in the Synology 2025 lineup?

Although the brand themselves, at the time of writing, has not officially stated that devices after the 2025 series will only support their drives, sources highlighted on numerous news outlets have detailed that a number of key storage features and functionality are going to be limited. These include health monitoring tools, deduplication features built into DSM, official support from the brand in some cases, and (most worrying of all if it’s true) storage pool support. I’m still waiting for further clarification if this storage pool support limitation to first-party drives is only referring to the use of M.2 NVMEs in storage pools (something we are already aware of from the 2023 series), or whether people are not going to be able to use third-party hard drives in storage pools moving forward in 2025 series releases. But it would seemingly very much indicate the latter. It’s also worth highlighting that this limitation seems to be a ‘launch’ choice and may also mean that drives are granularly added to the supported pages as the likes of WD and Seagate submit compatibility reports. But the message seems to be that Synology themselves will not be the ones who verify the drive compatibility.

It should also be worth highlighting that users who have purchased devices before the 2025 lineup will not be currently affected by this change and will continue to have broader support of third-party hard drives, although even that has diminished since 2021–2022 as it stands. This does bring into question for some whether this broader policy is something that would be applied in a large-scale DSM update down the road, i.e. DSM 7.3 or DSM 8. For now, until we have an official statement from the brand or access to compatibility lists for the intended new products, we need to reserve our full judgement.

Why would Synology reduce compatibility with the majority of third-party hard drives (Seagate and WD)?

There are plenty of reasons why Synology would consider a move like this, for good and for bad. So in the interest of balance, let’s start positive. What are the good reasons why Synology would endeavour to only support the use of their own storage media in their systems?

  • To a much smaller group, it allows them to tailor performance and system deployment expectations a great deal more realistically and could result in improved overall performance for all users, as it allows the development of future solutions to be significantly more targeted.
  • If Synology solutions only support Synology drives, it allows the brand to be a great deal more effective at reducing the TCO of the system to buyers, as it will be an all-in-one party solution and even opens the door to the brand rolling out bundled systems that will further reduce the total cost of ownership.

  • Export costs in the US — Synology centralising the full component list of their products to the end user can also allow them to better absorb any potential costs efficiently and hopefully pass those cost savings onto the consumer, reducing reservations on purchasing the product in light of potential price hikes.
  • Support will be a great deal more specialised if end user deployments have fewer variables to consider, resulting in reduced support resolution times and potentially improved support services as an end result for all users.

Beyond the other potential benefits, they will be considering this proposition to drastically reduce third-party hard drive compatibility and utilisation in the 2025 lineup:

  • In a word, profit. Having their own storage hard drives as the main — and potentially only — storage option alongside their systems will allow the brand to make profit vertically across the product deployment. For a long time, the brand was only really monetizing the core system itself, which is really only going to be replaced every 7 to 10 years for most users. Storage media, given the escalating growth rate of people’s data, will require a great deal more regular replacement.

  • If Synology storage media is largely the only option to buyers, the brand has a greater degree of control over which products are available. So, for example, currently Synology has fewer different capacity tiers and drive variation tiers compared with other brands (i.e. 24TB drives, surveillance-optimized drives, M.2 NVMEs built for performance, etc.), so in some cases a user may have to opt for a larger capacity or a more enterprise-class drive when they might not need to.

  • Eliminates smaller-scale purchases. This is a particularly cynical point of view, I know, but a move like this will almost certainly push value series devices significantly more towards the likes of the BeeStation (which are already pre-populated and fixed with Synology storage media) and away from the Plus series, as a divide begins to appear in terms of the overall total purchase price for many users. Alongside upselling their value series to that buyer tier, it will also move only more serious buyers towards the Plus series and higher from 2025 onwards.

All of the above reasoning towards why Synology would prioritise their own drives over that of third parties are my own points of view, but I do think there’s a ring of truth in some of them.7

What are the potential problems surrounding Synology’s push toward its own storage media over third-party drives?

There are several small issues that are worth highlighting in this broader plan of Synology hard drive prioritisation that we should probably touch on — and hopefully ones that Synology themselves will resolve quickly if this is something they’re going to push hard on. Such as:

  • The brand inadvertently revealed earlier this year that they are working on a 6 x 2.5-inch SATA SSD system called the DS-625 Slim. However, the only 2.5-inch SATA SSD media the brand has are way too enterprise — the SAT5200 series — and would be like putting a Ferrari engine into a Ford Focus in terms of the disparity in the hardware being used and the price point!

  • Synology has still yet to introduce higher-performing M.2 NVMe storage media, and although several of the new 2025 series of devices arrive with M.2 NVMe support, Synology’s own M.2 SSDs prioritise durability over performance. That is a good thing, but users who are not going to be able to use third-party SSDs for caching or storage pools face being restricted to much lower-performing SSDs in these bays.

  • How will the system identify the use of third-party drives, and to what extent are these drives going to be limited? Although lots of details have been revealed in the news reports today, we’re still yet to see a full detailing from Synology themselves on an official platform.
  • Surveillance utilisation. Synology has an impressive range of surveillance solutions in the NVR and DVA series, as well as support for Surveillance Station on the majority of their systems, but to date, the brand still does not have surveillance-optimised hard drives in its lineup. Surveillance-optimised hard drive media like WD Purple are designed to have much higher write performance leveraging rather than read, and surveillance drives are generally only accessed for a very small percentage of the time when in use. Will third-party drive limitations extend to these systems as well?

I’m still waiting on an official Synology response on this matter, as there have been early indications (such as the Synology DS925+ Amazon.co.uk link 2 days ago) that indicate some of these systems may be arriving in May 2025 — not that far away! So, until we have full and officially backed confirmation on this, still treat it with a grain of salt. I’d be lying if I said I wasn’t a little disheartened by this move by the brand, as although their software is still absolutely the king of the hill in the world of NAS, further restrictions on their more modest hardware to only use their own range of hard drives — versus that of more widely available, globally distributed, and industry veteran–backed drives — seems a very odd move, and one that I think a lot of home/prosumer/enthusiast/SMB users might take issue with.

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      450 thoughts on “Synology 2025 NAS Hard Drive and SSD Lock – Bye, Bye Seagate and WD?”

      5. If true, this is going to be a real stupid move… As a manufacturer, you can recommend your own drives, but forcing them down your clients throats only serves to alienate your clients from your brand. Many years ago, I bought a Western Digital My Cloud NAS. It had Western Digital drives in it, which is fair, but you cannot sell me an empty NAS and then tell me that I MUST buy your hard drives as well. If Synology wants to do that, then they must start selling their NAS units with the hard drives included.
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      9. This is a huge betrayal for the loyal synology fans. I loved my synology. I would happily scoff at the likes of qnap and asustor, but now synology turns around and stabs people like me in the back. Screw synology. I won’t be recommending them to anyone anymore.
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      11. All the harddisks will still work just like now there only will be a warning like there already is when you add non synology drives.. what a big amount of fear is being spread. being able to migratie your discs form the old to the new says enough. just some silly functions like firmware update and lifespan prediction crap wont work
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      12. Congratulations to Synology. After being a customer for 14 year you are now on the permanent ban list. This is the 1+1 how to maximise money move. This has NOTHING to do with compatibility PERIOD.
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      13. Tis happening. Purchased a new 1821+ to replace my 920+. My hc550 wd 18 tb drives are not on the compatibility list therefore they don’t work… they worked fine foe years in my old nas. Reached out to syno, they gave me bs about testing and compatibility, bla bla. I am very disappointed. It was the last synology product I buy. I was a loyal customer for over a decade. Nas-s, even security cameras. They gave me the finger.
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      15. locked in – its a negative word because it is negative for its consumers and we should not stop using it but call it out for what it is, another money grab. synology has not started “manufacturing” drives, they whitelabeling existing wd drives (may be with a special touch from them).

        this should be called out, and yes, negatively called out.

        also this is not hardware based, its simple software detection, as of writing this you can setup your drives in an OLD synology (pre 2025) and use the drivearay in the new nas w/o issues.
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      17. I wrote to them and here is their response: With the launch of the new Synology 25 Plus series product lineup, Synology is introducing a streamlined compatibility policy designed to enhance reliability and improve user experience. Synology-branded drives will be needed for use in the newly announced Plus series, with plans to update the Product Compatibility List as additional drives can be thoroughly vetted in Synology systems.

        Additionally, Synology will be introducing a carefully curated drive compatibility framework for those wanting to integrate third-party drives into their Synology systems. Users can submit drives for a comprehensive testing and documentation process. Drives that meet Synology’s stringent standards may be validated for use, offering flexibility while maintaining system integrity.

        It is important to note that existing Synology products released prior to the ‘25 series will continue to support third-party drives in accordance with current compatibility guidelines, and this change does not affect J and Values Series models. Additionally, users will be able to migrate older drives from previous Synology models into the new ‘25 models, ensuring that their data is still accessible and protected.

        ————————————————————————————————————–

        If you would like to recommend a third-party drive for future consideration in our compatibility lists for the 2025 product line, you can submit your suggestion through our website using the following link:

        https://www.synology.com/en-us/form/suggest_device
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      22. Well two can play the locking game. When I need new NAS devices, I will be locking my money away from Synology and I suggest others do the same. We cannot allow companies like Synology to get away with this shit. Vote with your money. It’s the only thing these companies understand!
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      25. Maybe such leaked information is just a marketing ploy to more easily sell-off the current generation of products, thinking that will be still able to run third-party drives on current generation, and that everything will be different after the new generation will be released? Anyway, if this is reality, I’m already annoyed that when I was equipping myself with several NAS models 1-2 years ago, I should have tried QNAP.
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      29. So glad I got rid of my 918+. And, if they keep it up, my 220j is next. There are at least 3 other brands (Asustor, Ugreen and Terramaster) that haven’t come over all stupid like. Synology has lost the plot and their software is not worth the squeeze of having to buy ‘their’ (sic) own brand HW.
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      35. I don’t mind good manufacturers doing this sort of thing. As long as they have the quality and performance to back up such decisions, I just roll with it. I’ll be expanding my Synology NAS soon with an extra 5 bays expansion of the (NON 2025)series. That buys me about 12-18 months before I have to seriously revisit this matter.
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      37. Fuk synology. They haven’t been consumer friendly for years. Overpriced underpowered hardware with more unnecessary consumer unfriendly decisions. I left them 2 years ago after almost 15 years. Good riddance.
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      41. I have bought three Synology NAS boxes as I upgraded over the years. My next upgrade will NOT be Synology if I am forced to buy specific storage.

        Bye bye Synology ????????????
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      44. I latey built an DIY 8bay/10gbit/x64/UnRaid NAS for less than I paid for my DS423+ and their stupid proprietary 10gbit addon-card that doesn’t even support WOL. Should have gone that route a long time ago.
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      45. If this is true then Synology as a solution for me is off the table. I do not want to be locked into one specific brand. Plus, capacity and pricing is important to me.
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      49. I have been waiting forever for a ds1825+… and when I heard this news it really depressed me. In all honesty I was waiting to give Synology another 1500 Canadian for my next NAS. Now what I’ve done, as of today is put in motion and bought a new server with an Intel i5-12500 based system with 10Gb capable Ethernet connection. Well, that ended up costing me about $2,000 and I’m going to have to pony up another $200 for an UNRAID licence. Obviously my hardware will be better and I’m hoping the UNRAID software system will be just as impressive. For me, the worst part is I really do like Synology. But if UNRAID is anywhere near as good as other people are saying, I will never go back to Synology. As a side note I have three other synergies running in my office as well, and they also may be my last ones.

        Synology, I have to say, you’re really shooting yourself in the foot. But thanks for the last 12 years anyway. Bye.
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      51. I used their Plus models for my sole personal use simply because they are not annoyingly slow. Normal and j models were slow as hell. Bye Synology, you were great, but not anymore.
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      52. Thats because people buying SMR drives running them in RAID and hammering the drives until they fail.

        Not everyone is educated on buying PMR drives that actually work properly.

        Synology don’t want lawsuits from people putting crappy SMR drives into their NAS and using it without understanding the technology differences between the drives and how they would perform relative to the drives use case.
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      58. Haha, i was going to buy expensive synology but now, I’ve will simply go with competition.

        Synology is getting greedy. To greedy.

        Thank you synology for helping me choose correctly.
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      62. Meh. Apple has been doing this FOREVER… trying just grabbing an off-the-shelf… ANYTHING, and get you Mac to accept it. People want simplicity in use, and having a closed ecosystem ensures that, especially if they’re ALSO running their own RAID tech on their drives. I get where people might be upset that they’re “taking away” choice here, but I seriously doubt this is going to cause much of a blip in Synology’s sales (again, see Apple). Hate it if you want, but it’s a sound business move that will pay off for them.
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      66. So Synology is really going down the path of restricting NAS features unless you use their blessed-by-Synology hard drives?
        That’s not just vendor lock-in 101, it’s also flirting with anti-competitive behavior, especially in the EU.
        Locking out standard SATA drives or limiting functionality unless you use their SKU? That’s not security – that’s control.
        This move undermines what NAS systems should be: flexible, user-configurable, and hardware-agnostic.
        EU laws around Right to Repair and unfair business practices are getting tighter – and this kind of nonsense is exactly what lawmakers are starting to target.
        We get it: cheap drives can be a problem. But punishing advanced users for wanting choice and control over their own hardware? Big nope.
        This is how you lose the Homelab crowd – and once they’re gone, they’re not coming back.
        What’s your take? Reasonable ecosystem strategy or full-blown anti-consumer move?
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      67. How to ruin a company in two simple steps. Step 1 : embrace the Woke Agenda ; step 2: make all the accessories only work with your approved brand. If this happens RIP Synology
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      68. Watching the situation unfold, I’m honestly glad that QNAP still is the strength competitor to Synology on the global market and now I just hope they’ll make the most of it – and most importantly, that they won’t completely screw it up like Synology has managed to do over the past few years, with some decisions that felt outright against their own users ????
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      69. The Synology business and popularity was built on home users. Home users want the option to use WD Green, shucked external, or refurbished enterprise drives if we want.
        Synology is still the popular option – possibly the best turn-key option based on the software. I’ve said it before, but if TruNAS could recreate Synology Hybrid RAID, I’d have no interest in Synology.
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      73. Wow mediocre hardware and now hardware lock in, this is crazy levels of arrogance. They really do’t want people to buy their NAS’ ? A lot more options rolling out now, companies like UGreen are improving their OS at a good rate.
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      74. Wow that’s terrible. I used to use a synology for a media server but swapped to using my Mac Studio with an external drive and it’s all backed up to Backblaze. But if I had a need for a NAS again, certainly looking at alternatives.
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      76. If the NAS stops working with my WD drives then I am done with this company and it’s products. As simple as that. You lock it down you lose your customer. I have zero brand loyalty when it comes to this. Same applies to all companies Apple, Tesla etc if synology wants to be added to this group of companies it will have consequences
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      77. Every dumb decision a company makes can always be traced back to one singular reason. Money. I’m sure they will try to use fancy words or round about bullshit explanations of how this is “best for the consumer”, but we ALL know this is only about their profit margins. They want the added profit of selling you THEIR drives, which they dont get when you buy Seagate or Western digital from a retailer. This also opens the door for them to add in ‘planned obsolescence’ and/or ‘planned failure’ into their drives to get you to buy more of them. “Hey, i see your 16TB drive is starting to fail, this would be a great time to upgrade to the new 30TB drive. And hey, since you wouldn’t get full advantage out of it by itself, why not by enough to replace ALL your drives? Oh, and for reasons ‘beyond our control’, we’ve had to increase the prices of *our* drives. We know other brands sell 30TB drives for $50-100 less, but *unfortunately* those will not work in your… err i mean *our* system. ;)”

        Just wait.. It’ll happen.
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      81. I predict they will back out of this once they realize that people no longer will buy their devices.

        I think the approach is fair on the professional models, but not on consumer devices (plus series)
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      82. I really don’t like closed systems. I wasn’t sure if I wanted to buy a Synology in the first place if it meant being locked to them. I know that there is a way to take the disks out and convert them to be used in another system, but I really wouldn’t want to try that. I like DSM. It does way more than I need and I now use more functions than I thought I would use.

        My fears were put to the test at the beginning of the year when I had a UPS fault that ended up with the dreaded blue flashing light. Thankfully, with a bit of research, I was able to strip the unit down, remove and replace the CMOS battery, and have it all back to normal. It didn’t end up being a costly Synology only purchase.

        However, limiting where the disks come from would be another push into building my own NAS when it comes time to replace the unit.
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      83. With all my love to Syno products, this is “no go” for me for its future devices, since I know how these things always end. No competition – no reason to make things better or even good enough/”hello” to performance tests on Synology SSD(another route is adding price for nothing/either features not all customers actually need).
        Earlier or later it always goes to this scenario. Simple as it is.
        P.S. is Synology manufacturing its own HDDs btw? I mean from start to end, without relabeling OEM products or adding own chipsets/firmware just to have better control over HDD state and analyse it…
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      87. This is sad news I have to say. I ha e always recommended Synology with iron wolf drives to all my small business clients for their backups and C2 options, but this will be a step too far imo if those drives are any more expensive than those ironwolfs. I have many Synology xs and plus systems privately as well that I was considering replacing this year. Now that won’t happen
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      94. Theres no doubht that Synology is not doing this for reliability or performance reasons. Its fully commercial. However, this move together with usage of old hardware is going to reduce the number of home users and change the customer base into small companies or people who is working from home and want to put down such money. Private users will find alternatives. This is quite obvious and Synology has probably foreseen the growing market from UNRAID, ASUSTOR, UGREEN etc. as taking over this segment anyway and dont want to focus/compete on this. It makes seance considering that the only reason for this segment to choose Synology is for the DSM software and the competition is narrowing the gap in this area too! -So Synology will be for small businesses mainly and thats their focus! Every company has the right to chose their direction.
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      95. This is just BS. We all know who actually makes HDDs these days. Synology isn’t one of those companies, it is just putting a sticker on a commodity drive made by someone else. It isn’t a special drive or a better drive or a drive specifically tweaked to their exacting specifications or anything like that. They think their customers are locked in and can’t easily switch away, so they are basically imposing a big price increase on them and daring them to go to UGreen or QNAP, etc. They are just about to find out they aren’t as special as they think they are. All they are really selling is networked storage, after all. We all know that you can even roll your own here if you are sufficiently unhappy with the commercially available options. Like most existing Synology customers, I am willing to pay a SMALL premium for the convenience/security/etc. of the Synology ecosystem, but I will be damned if I am going to be locked into some stupid proprietary drive scheme. This is going to be a huge opportunity for Synology’s competitors, because nobody wants to eat a big price increase on this stuff right now, the timing of all this couldn’t be worse.
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      102. If these Synology proprietary systems and proprietary drives fall short of at least equalling to if not bettering what’s already out there in price and quality THEN I believe we are seeing the beginning of the end for Synology. Greedy companies that go from a democracy start to a dictatorship or communistic approach always wind up going bust sooner or later. Too much by way of selection/choice out there for them to pull this off. The fact that they are even attempting this shows the internal toxicity that is Symbology. WAIT, just checked and said Synology is a Taiwanese company. So Taiwan wants to be democratic and independent yet their companies actions are that of a communist approach? What absolute hypocrites you are!
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      105. My old DS410j has been dying, so I’d been looking for a new Synology NAS for the past 6 months. I’d been sold on the idea of a new Synology until I started reviewing the landscape. I’m glad I pulled the trigger on a UGreen 4800 plus during National Backup week
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      106. Synology has such a solid ecosystem that it is a real shame that they are offing themselves with stupid hardware decisions and restrictive choices. Hey Synology! Your stupid rebranded drives will never outperform my Exos drives! Your RAM is nothing special!

        They could just make the same thing and do fine, but they’re determined to anger every fan.
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      109. How to tank a company in 2 seconds. If I hear of one person being locked out of thier Nas over this I will get rid of the Synology and move to some other brand. This is a really bad move.
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      112. Is it far fetch to think that the next step for Synology is it make their drives “only compatible with their unit and OS? If that’s the case, they can have all of our data hostage.
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      113. So they basically are saying “Don’t buy our product.” I wouldn’t consider a NAS product that forced me to buy their drives. It’s like a printer manufacturer that won’t let you buy generic ink/toner. F that.
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      114. Synology has fully gone the Apple iPhone route by locking down their software and now the hardware. The problem is that no one tinkers with the inside of their phone but most NAS users are technology savvy and by nature need to tinker and swap drives as needed. The used Synology market is going to be main source for 2024 and older units.
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      115. Based on how Synology has lackluster hardware for the NAS itself I can only assume the disk drives are the same sort of lackluster hardware. I don’t want it their cheap crap. I’ve been a loyal Synology user since 2011, but if this announcement is true I’m finished with Synology.
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      116. So the EU goes after Apple for using a proprietary power cable, but they don’t go after a PC manufacturer for forcing the use of their branded (not MANUFACTURER just BRANDED) higher priced products? Because we may call it a storage device, a NAS is essentially a PC.

        Didn’t we already have this court case in Europe and the US a couple of decades ago?
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      120. *The background is pure greed… many millions of servers use Linux – just like Synology. And it would have been known for a long time if performance, reliability or functions were worse with certain disks.* But… there is no sign or indicators.
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      121. *The background is pure greed…* we are a company with 800 employees and for almost a quarter of a century we have NEVER had problems with disks – *that’s the great thing about Linux, on which Synology is also based.*
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      123. So, a cut-down open source smartctl’s header file, that’s what we now call “compatibility” and “high standards”? This is a shameless money grab and we should fight it; if we don’t – the next thing we remember will be terramaster or ugreen or qnap branded drives for the respected systems
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      124. *The background is pure greed, HP also has a lock-in strategy with their extremely expensive storage systems. “Other drives don’t work”, HP declared, which was and is a shameless lie:* We have operated HP storage servers in our data centers exclusively with NON-HP disks and have never had any problems. And we saved far more than 50% because other manufacturers also offer a 5-year warranty.
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      128. I wanted to like Synology, I really did. But I wasn’t feeling the vibe and went the QNAP route in 2022, despite the clunkier software. I have yet to regret my decision, especially after announcements like this!
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      130. Assuming true, and I have little doubt it is, that’s the end of Synology for me. Time to move to UniFi for raw storage, and a NUC-style PC for VMs, instead of bothering with this baloney.

        At work, I feed our 6-figure Enterprise RAIDs with Seagate enterprise drives, and there is no malarky about vendor lock-in adding to system reliability.
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      140. This change is nonsense. For one, it is anti-competitive and Synology will be sued or banned. This is the equivalent if google were to block Bing searches in Android.

        Secondly, Synology drives are crap. This will incentivise them to make even worse drives if you have to buy from them. I belive this could be construed as a blatent disregard of right to repair laws.

        They dont even know what they have got themselves into.
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      144. imagine me having 40 free HDDs /from my Chia farm/ ranging from 5TB-16TB and using all Truenas, Xpenology, Synology, Storj etc… I was hoping sometimes in the future to have them all in 8-bay Syno NASes… Now jast basicly fok them. We in our company will stop selling this brand as they have ZERO support in real problems. This company is a joke now. CPU from 6y ago in 2025 models, 2.5GN NIC after maybe 7y later than QNAP, HDD lock-in ? How stupid people must be in this company ?
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      149. Another comment for Synology: may be (just may be) I will be OK with branded hard drives but then please update and stop removing apps and functions from the DSM. So users will be milked by the branded hard drives and the value of DSM will be lower because of lots of poorly made and poorly maintained software. So decrease of value and loss of reputation.
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      150. Ok. Next NAS upgrade will be again self assembled and self installed software. It was nice five years with Synology, but recent Synology moves makes it completely vendor-locked, and then software packges removed and so on. And still 1 gbit ports and no NVMe NAS for home… So, ok, end of an era. Bye-bye then.
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      156. I just completed my Synology setup, after 6 years of saving up a main DS220+ and a DS223 as a backup and now this. F**k me! I’m using this shitty hardware untill it dies on me and I’m going to explore Unraid in the meanwhile. HexOS needs to be ready NOW! Tons of home users will be jumping ship, I will too eventually
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      173. I currently have a DS1821+ With 8 Seagate Ironwolf Pro 10tb drive and if Synology is no longer supporting 3rd party drive i will never use or buy there products again and sell the one i have and buy something like a Qnap or maybe the new OPNNAS or build my own rack mount system. What they are doing is being greedy.
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      175. What are the chances? I picked Drobo 15 years ago and they self imploded. Then I head Synology is the best NAS by far so migrated 5 years ago. Now, I’m getting that Drobo feeling again! ???? What the heck Synology? ????????‍♂️
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      178. I have been looking at getting a NAS, and the Synology 2025 products have been in the mix. If Synology follow through on the hard drive lock in, the choise got quite a bit easier since I don’t need to consider them anymore…
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      179. Can’t wait for them to charge a subscription to use shr, raid5, etc… disk redundancy should be a premium feature. Also make upgrade to new major version a subscription. If you don’t buy subscription from first activation of the nas, then don’t allow to upgrade to a new major version, because these peasants could just buy a new box later on. That will ensure synology has enough funding to pay for supporting legacy(yuck!) hardware.
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      180. Ну це порушення антимонопольного закону в деяких країнах. А також це буде поштовхом для розвитку китайських брендів, а також опен сорс проектів OS для NAS систем. Коли корпорація нагло веде себе щодо користувачів, то вона може спіткати долю Nokia чи blekbery.
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      183. Some of these Nas makers are going to go bankrupt or get out of the business, so who knows how this will play out. They will need to raise prices on the NAS itself or do something to deal with added costs (at least in the US).
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      186. Oh wow I was about to jump on board the synology platform but I’ll avoid if they are doing this as they are not a drive manufacturer this is just greed, certified compatibles i have no real issue with buy locking out like Apple used to in the 1990s with ‘their’ hard disks for internal storage on macs both scsi and PATA – sorry its just greedy practice
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      191. If they manufactured the drives themselves, I might believe their claims, but they are using normal drives with custom firmware and any claims about “their” drives giving better reliability etc is just bollocks. Good thing there is not one brand less to choose from with NASes.
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      192. I was considering getting a NAS for personal use and Synology was on the list of potential candidates. But if that’s the way they are going to do things they are off the list.

        Once they lock-in everyone they can it’s only a matter of time before they start charging more and more as they improve less and less. The line must go up!
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      193. I’ve been a loyal Synology user for over 14 years, but any good relationship ends when one of the parties doesn’t know their limits! Goodbye Synology, hello Terramaster F6 424 Max with TrueNAS Scale
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      194. They don’t manufacture drives… They buy them from… Oh look .. Seagate. They pop a label on top and voila, Synology…. Maybe even get them made with their own FW specs.
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      195. LOL well say goodbye to synology… they cant keep up with hardware as it is with their network cards. 1gig nics on a nas now a days is crazy… now you have them controlling your storage no thanks!. They just gave other vendors a massive bonus.
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      197. Synology is segmenting, BSM for home and ActiveProtect for business are clear… Whether this is a move to sunset DSM or they plan to keep DSM for small business is unclear. @nascompares
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      198. This was a key reason a friend went QNAP instead of 8 bay Synology. Probably the one I own will be the last one. I wouldn’t have as much heartburn if the drives were not way overpriced. If they remove current capability on working systems, seems a legal response would be needed.
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      199. I’ve been looking into options for upgrading my 5-year old Synology NAS. If Synology’s memory upgrade pricing is any indicator, it appears my relationship with them has finally come to an end. The ease of use for their OS can’t outweigh this.
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      200. Synology just shooting themselves in the foot over and over and over again. I almost guarantee within the decade Synology with cease to exist as a home consumer company.
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      202. It’s like they are saying please don’t buy us. Synology is just getting worse and worse.
        I just don’t want to set up my family folders again with someone else and Synology is pushing so hard to do so.
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      203. I was waiting for the new models just to be lazy and not assembling a new computer with unraid to use mixed size disks that I have all around the house. If this confirms I guess I’ll have to go for the unraid router but nice cases for hotswapping disks are expensive and not very easy to work on them.
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      205. My DS1821+ will be the last synology I purchase. If I need expanded storage beyond that, it’ll be the Ubiquiti UNAS and I’ll keep using Active Backup for Business until the model is no longer supported. I will not pay twice the price for a rebadged drive with special firmware.
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      209. It seems to be a classic case of the tail wagging the dog. Is Synology not capable of making their hardware and software work equally as well with the majority of HDD’s ?
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      210. I guess that Synology don’t see the home/enthusiast market as a market they are interested in anymore. It is annoying but ok, will be a few more years before i change again so I have to look at available options at that time
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      211. synology 15 years behind others, poor hardware charges for adding your own! cameras, and this bullshit what a joke im glad I ditched them years ago, build your own is the way to go
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      213. What I find disgusting in the ‘Enterprise 3rd party’ is that Synology is leaning more, if not pushing their HA drives over the Seagate EXOS and IronWolf. Now I used to build larger storage arrays and the EXOS series was a few years old at the time, but these were the BEST DRIVES for a NAS with their MTBF almost double that of the IronWolf Series and much better than the HA series pushed by Synology. I just don’t get it, I don’t understand. I am willing to pay for a BETTER DRIVE because I need my data to be secure and available, which is why I have EXOS drives in my DS920+. But going forward, I need better bandwidth and I am seriously excited about the new DS925+ with 5 bays and 2.5gig and optional 10gig ports and the ability to have a HotSpare (finally in a 5bay)… but if I have to play THIS GAME of their Preferred Drive, I would rather build my own system and go with another NAS OS for my own reliability, security and flexibility. The only reason I went for the DS920+ was due to the amazing support and reliability for what I would refer to as a Pro-Sumer (upper level consumer) device that ticked all my boxes… barely. I have been very happy with my NAS for the past several years, except for the Network bottleneck, but that is being really picky as I work with very large image files. But Come ON Synology, you will find PROSUMERS LEAVING you if you Forces us to use only HA approved drives at your own self imposed tariff (10% higher) vs a quality NAS Enterprise drive of the EXOS series.
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      220. Most users knew this was coming. It’s a money grab and nothing else. Ugreen, Asustor, and others will benefit from this stupid move. They will loose a lot of people and businesses because of their stupidity. Not only NAS sales but C2 subscribers will fly away. Robocopy has always been my best friend. Corporate greed.
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      221. I wont be buying replacement Synology units for my DS214+, DS1019+, and DS1520+. And I wont recommend them anymore either. Bye Synology, it was fun while it lasted. Anyone have recommended brands I could migrate to?
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      222. Who has 2 thumbs and is never buying another Syology? This guy ????????

        Why would they even sell them without drives? Someone mentioned the possibility of forcing a drive refresh every few years. Maybe Synology could get into harddrives as a service with a monthly subscription.
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      229. I hope this decision will be the end of Synology. They had a good run, but your OS can’t overshadow the greed. I’ve tried Synology, TerraMaster, and settled on Asustor. Aside from a Seagate NAS HDD crapping out after a year, I’ve been very happy with my choice. I’m mixing Seagate Exos Mach2 and WD Purple Pro in my NAS.
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      231. Perfect timing. I was running a couple of Syno boxes, with 2tb of C2 storage for backup. Was midway playing with a F8 SSD Plus Terra master and MSP360, and Backblaze b2…. Time to dump these clowns.
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      235. Heres a question.
        If Synology is doing this, and at this point ‘saying’ that the change will not affect older plus systems … that means that they could change their mind and make it so if we have a drive failure in our older system, we may not be able to replace the drive outside of the Synology brand drives.
        Obviously this would be a new limitation baked into a DSM update. The question is, should we turn off all updates to our older systems?
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      236. Eh? This seems anti-competitive, work with HDD vendors to standardise (I thought they were mostly using established industry standards ala ACS-5) if you want support certain features/support then make good hard drives to convince customers to use them.
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      237. And.. I’m getting out of the Synology business. Time to build my own NAS. I’ve been watching your other videos, and I am ready to make the jump. Now I just need to decide on an OS (TrueNAS core vs others).
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      240. This decision saves me money as I was going to buy 925+ to replace my ancient DS415play. But I refuse to by a complely new set if drives to go with. Poor DS415 will be worked until it dies, it is only a backup for me.
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      241. I’ve felt for quite a while that Synology wants together ride of the non-enterprise user. It’s too bad. I’ve had several units over the years and I’ve bought a couple for my son’s families. I don’t know where this ends up, but if they go this way, I’ll go elsewhere where.
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      243. These tech companies get too big and forget their consumer. If true Synology saw Nintendo’s Switch 2 announcement of how to piss off own consumer and said: -hold my beer.
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      245. I’ve used unraid for well over a decade. Last year I bought a Synology to compliment my unraid, mainly to store all my important files and photos. I also bought a second Synology to use as an offsite backup and then bought a third as an archive for a duplicate copy of absolutely everything I own. Some of the changes that Synology has made since my purchase has made me really concerned and if this announcement is true then I’ll be having to investigate how I separate myself from Synology photos before I get too imbedded into the ecosystem. I’m out.
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      248. WD Red Pro’s are mandatory for bulk server storage in my cases. I have run them in a semi for 3+ years, with them making active read/writes while driving on the worst roads America has. Not one of them have ever failed or corrupted any data. Not using anything else, unless I go buying enterprise class hardware. (Can’t really afford bigger enterprise drives, or same size flash drives right now.
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      249. First they removed the codecs, then the disk support, then they will remove Synology Photos, they will say that few people use it, and then they will remove everything in general. and they will say just store the data there.
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      254. Well, I was already most likely going to go for a different brand for myself, but my parrents don’t have a lot of needs for their NAS so I was thinking getting an other Synology. This changes that completely. Because while the hardware doesn’t bother me that much, this type of bs is completely unacceptable. They can keep their overpriced drives and underpowered boxes.
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      258. I have gotten the 1821+ and other 8 bay Synology Units from past purchases, and I have the DVA3221 in my home as well. I do not believe Synology would mandate this, as it would be a deal breaker for me, and if i feel that way, then i have to assume others feel the same way as me. I would never buy another synology device for my personal use nor for my clients. And once synology forced me to get use to a different architecture, I would remain with the new company for decades until they forced me me off their system. So i just find it hard to believe Synology would just throw it’s users to another company, for no real reason. But if that is the hill synology wishes to die on, then so be it. I personally will never own another Synology again, as i am replacing the current hardware with non synology hardware as it fazes out. I just absolutely hate being tied to to any one company when it comes to hardware that can/does fail. and knowing I could not go to any store and replace a failed drive in an emergency is a deal breaker if that is taken away from me.
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      259. Migration of hard drives from older Synology NAS models to the new plus models will continue to be possible without restrictions. If that weren’t the case it would have been a deal-breaker.

        Third party drives that are certified by Synology will continue to be fully supported as well. Of course this is a reduced set compared to allowing any third-party drive, but I’m sure it saves them on certification as well as support costs.

        The restrictions on certain functionality “in the future” including pool creation and volume wide deduplication is definitely a bummer.

        That said, I don’t use cheap hard drives for mission critical data. I’ve seen comments on here that people are buying refurbished and renewed drives to put into their NAS. If that works for you, great, but if you’re going to risk your data on a refurbished drive then you don’t need the ironclad reliability and performance of Synology in the first place.

        Sure, maybe you’re running SHR2 and figure that you have two drive fault tolerance and maybe you can take the performance hit during a multi-day rebuild that will occur more often due to using those drives, but that’s not my profile or the profile of most of my clients.

        As long as Synology support some additional certified third-party drives so I can mix and match across a few vendors and not have all my drives come from the same production lot then I’m okay.

        Will this push me to recommending other NAS models for some of my lower end clients? Most definitely! But for the vast majority of my business clients I will still recommend Synology.

        I’ll be upgrading my own DS1512+ to a DS1525+. I will say this will be my last Synology NAS, but that’s because I expect I’ll probably be in my 70s by the time it dies. It may even outlast me. ????

        I fully respect people’s opinions on here and completely agree that some of the decisions Synology has made will lose them customers. It would have been nice if they could have found a middle ground. In the end, I suspect their home user prosumer market is fairly small compared to their enterprise market, but proportionally cost them more in support costs, so it’s a business decision.

        Happy for constructive comments but flames > /dev/null
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      261. I love my 1520+ and wanted to get another Synology. If this turns out true though, I will not purchase their brand anymore. I don’t want to put all my eggs in one basket.
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      262. Bluntly, They wouldn’t have been considered and I would have gone with another companies products. This is likely the end of consumer sales and a focus on business sales. Who will be more likely to pay more for the extra security/reliability.
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      264. Just wait until they announce that you will need to swap out your drives every 2 years to maintain data reliability. I’m sure someone at Synology is already thinking this.
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      265. I need to see the “third-party hard drives certified according to Synology’s specifications” list before I can react to this news at all. I have a suspicion that the new list is going to be the same Toshiba, WD and Seagate drives that are already on the “Synology Products Compatibility List” today.
        I would guess that this “lock” is Synology’s way of handling the entire CMR vs. SMR debacle of the last few years.
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      266. Thank you for the very useful information. I am considering to migrate from custom server with Truenas to Synology because of Electricity Cost. Look like I should wait and see about this harddisk vendor lock stuff.
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      269. Hmm. Just in time. I was looking to upgrade my Synology NAS which is getting a little old. I went ahead and bought a UGREEN NAS instead. I don’t have time for Synology’s bull. Ugreen has better hardware, the software is not in a great place but Ugreen lets you install TrueNAS if you really need something more mature and I’ve heard you can even get DSM running on it. The only thing I need from Ugreen in-terms of software is a built in way to back up to Backblaze B2. But looking around it was recommended I use Duplicati in a Docker.
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      270. I bought the 923+ during Cyber Monday last year. I felt like my 220+ was taking on too much. And the 2 drive thing was annoying me. I was thinking I should wait until this year but when the tariff talks started I decided to get it , especially since it was on sale. So glad I didn’t follow my secondary instinct to wait. After this , however, it’ll be a “build your own” scenario for me. Maybe ugreen. But they’ll probably get the Synology mentality after while and I’ll have to wait for another new-comer to try and take them out.
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      272. When we were considering a big upgrade to our main servers last year we went down the super micro/truenas route vs our initial thoughts of getting one of their larger racks because of this issue.
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      273. Right now on the US site. You can’t buy a Synology Enterprise series Hard Drive of any size. The Plus series is sold out over 12TB. The Enterprise drive is over $700 on amazon. How can Synology think going proprietary on Drives is a good idea. They can’t supply their customers enough drives. Fascinating move. I think they will have to walk this decision back in the next month or so.
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      275. I’m conflicted with Synology, for storage alone it’s ok.. Synology Drive is good (but not great), Active Backup is simply awesome and couldnt believe how amazing it really is till my laptop needed a bare metal rebuild.. saved me and was so much easier than I thought it would be.. Synology Photos could be amazing if they allowed the look and feel to be rebranded.. I would use it as my main portfolio, but I dont as it doesnt and seems to be another synology app that I simply wont use… I dont mind paying a premium for the unit, but I object to being forced to pay a premium on everything inside it.. I was thinking of adding a second Synology as a backup but primarily due to both the drive lock in and for some units the limited 3rd party compatibiility there are better options that I can simply use as a backup storage unit that doesnt need all the other bells and whistles. It feels like a company doing their own thing and not listening to their customers… a dangerous place to be.
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      276. I hope that’s not the case. I’m a massive WD fan and only trust them. I was waiting for the 25 series and if it’s the case I’m just going to wait for ubiquiti to release a better nas
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      277. Rubbing an 1821+ with 64gb Kingston ecc ram, 6 hgst hdds, 2 Kingston server 2.5″ SSDs, 2 Kingston m2 SSDs as read cache.
        Looks like it is the last Synology I will ever own. *uск you very much, Synology, I’ll sooner diy a Nas than buy your e-waste again.
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      278. As a user with a full DS223+ who just bought a couple seagate 28tb exos enterprise drives who is looking to update the NAS and making the 223 an offsite backup this news is forcing me to the UNAS pro more and more every day…
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      285. I have a DS918+, but I don’t use any of the Synology apps besides the backup one (just haven’t been arsed to switch that over to Duplicati) and I run everything with Docker Compose, and had to edit the damn .mustache files to change the port on their shitty built-in nginx to open ports 80 and 443. So I’d already decided not to buy Synology again, but this definitely cements it.

        I’ve now got a Minisforum MS-01 running Proxmox, and I am in the process of setting up a Docker VM on there and redoing all my Docker infrastructure on that simply due to how utterly ancient the Docker version on DSM is, and I ultimately plan to put in a HL15 when I get room for a rack, then the DS918+ will be repurposed to hold local backups.
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      286. 2 months ago I had to choose between Synology and QNAP and I’ve choosed QNAP.
        Now when all the leaks have pointing that Synology will be the “closed” system, I’m kinda
        happy that I have QNAP.
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      290. Synology continues to stab itself in the gut to the home prouser. It’s time to move on their outdated hardware and Apple-like mentality of trying to enforce their walled garden.
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      293. Loved my Synology DS918+ but this just confirms I’ll not be considering Synology moving forward. QNAP is looking likely where I’ll be going. Asustor support on my FS6706T network dropping has been pathetic (as with many others having this problem). Tech companies are really failing to provide high value and reliability these days.
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      294. Oooh! we need some clarification on this. I’ve a DS1817+ with a dead motherboard. I’ve been waiting for the DS1821+ to be replaced before buying a new NAS with the expectation that I can get my 8 * 8Tb drives into a new unit and be up and running again. It sound like this might not work and I’ll need to get a DS1821+ before they become unavailable?!
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      298. Was thinking of buying a new Synology, just lost my interest and gained a newfound hate.
        Synology keeps pushing old CPU’s, low specs machines, 2 or 4 GB of RAM in 2025 and now this. Won’t be looking at them again.
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      300. I wont be buying synology in future, i had 2 boxes 1 was DSM 7 and the other DSM 6… I moved 3 old drives from DSM 7 box to 6 and it had tagged them, even though wiped and formatted ! I had to do some faff and delete some files on the DSM 6 machine to re-use them!
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      302. This is something you’d expect from Broadcom. They need a root and branch change of management and product managers. What is wrong with these people. Old chips, poor hardware specs. They’re going the way of Blackberry.
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      303. AFTER sticking with severely underpowered obsolete hardware and giving dismal incremental updates that is boring as plain water for decades, removing functionalities like hardware transcoding, HEVC support, discontinuing apps that is one of the reasons they are charging a premium, now doubling down on locking customers to buy overpriced OEM labelled drive in their non-enterprise line up? They may as well just ditch the consumer/ prosumer segment to reduce costs lol.
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      305. Well if I was any of the other NAS manufacturers this would be the best news possible. What other manufacture will willingly give up market share for the fat cost of nothing.
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      308. for me, one major inconvenience is uncertainty when migrating existing pool from older Synology (with third-party HDDs) onto new Synology NAS,
        looks like I will really have to start exploring Proxmox virtualized xpenology in case any of my old NASes dies? :/
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      309. This is how companies die – failure to innovate (or at least keep up with competition) and also piss off your loyal customers. Welp, nice knowing you Synology, your software was great but your hardware was underpowered and overpriced. Not gonna miss ya.
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      310. Further proof that Synology is completely out of touch with its target market.

        I’d been holding out for an upgrade and was eyeing the 1825+, but with this news I’m absolutely taking my business elsewhere. With 45Drives, Minisforum, Ugreen, and numerous others now entering the market, I will gladly give up the convenience of Drive and Synology’s admittedly solid backup solutions.

        I’m guessing there’ll be numerous others who are in my shoes; I’m also guessing Synology won’t care, because they’re fully committed to their enterprise business, which means taking a hit on unit sales to sell more drives to normal consumers isn’t going to matter too much. They are shifting margin while reducing support resources.

        So while I get the decision from a business perspective, I will no longer support this company with my wallet.
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      314. I’m not paying their hard drive tax. As it is I buy used and renew drives to save a ton of money since I’m buying 26tb drives now. I currently have six Synology units in use. Screw this noise.
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      318. I was a huge Synology fanboy. Time now to move on. There are too many decent alternatives built on better hardware with more-than-adequate software to stick with a brand where my cost for storage is double what I can find on the wider market. Not time to predict the death of the brand, but this will continue to hack away at sales and, if their enterprise hardware push doesn’t pan out over the next few years, Synology’s revenues are going to shrink. Best to the gulls, Robbie.
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      324. Furthermore, migrating hard drives from existing Synology NAS to a new Plus model will continue to be possible without restrictions. <- If thats true, at least the initial HDD would have no restrictions...
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      325. Bold strategy, let’s see how it works out for ’em. It will likely turn out to be a great idea, taking something as open source and matured as hard drives, and forcing it into your own overpriced ecosystem. Great. Idea.
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      326. I reckon Qnap have infiltrated an agent on to the Synology board and are killing them from the inside! I really can’t think of any other explanation for their quite baffling decisions over the last 18 months or so! ????
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      329. If they fully lock people into Synology drives they should do what video game console companies have done in the past and reflect that in the price.

        Personally, I have the drives already so I’ll buy elsewhere if that’s the case.
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      330. I was planning on moving away from Synology for home use as the hardware is under powered for some use cases I’d like. I will keep my 918+ till it dies for active backup and surveillance station when I upgrade to something else.
        This would be a very poor move on their part. Lower powered hardware coupled with locked in drives, this will shoot themselves in the foot.
        I do love DSM, but this would be enough for me to go full truenas.
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      333. Time to look at the competition now. I’m guessing ugreen but more research is needed. Having “the best software” isn’t going to prevent people leaving this time round.
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      334. It’s a peculiar way to go forward, especially given that they’re not making any big changes to the platform itself (at least from what I can tell in the spec sheet).

        For the security claim, the only feature that would be interesting is if they were introducing some kind of ransomware protection at the drive level, requiring specialised firmware on the drives. That would set Synology apart from the competition in this market segment.

        It would be interesting to know who will be manufacturing the drives for Synology.
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      335. I already have a ugreen dxp4800 plus it’s great and is much better spec and cheaper than my 923+, I was considering upgrading my 923+ to a 25 series because 2 cores just isn’t enough but if Synology do this then I will be buying another ugreen nas
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      337. Time for someone to write a guide on how to move/mount a 8x20TB raid6 array (synology uses mdraid), on a Linux computer or a Ugreen nas. To CONTINUE using the volume there instead. It’s not like ppl going to buy 8 new drives to copy any data. ????
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      343. I’d originally been waiting for the 925+ but picked up a 923+ last month, arriving the day before the ‘original’ leak, which was very annoying! I’d wanted the 2.5gbe but aside from that the 923 was fine for my purposes and it did cross my mind there may be further hardware lock ins announced with the new systems.

        So glad I stuck with the 923+…. And I did upgrade the network card as I wondered if they would become scarce as they weren’t being used in the new model.

        This new system should last as long as I’ll need it for work. After I retire I may be more open to the DIY market for tinkering but in reality the competitor software in the next 5+ years ought to at least have caught up with DSM.
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      344. Apple kind of mentality. Make everything incompatible with other brands, put limitations on purpose and make sure is not user upgradeable.

        I think Apple users going to love the new Synology ???? they are used to this kind of abuse ????

        #ChillGuysJustKidding kind of ????
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      345. At this point I think everyone should stop using Synology devices and making videos about them. The only discussion regarding Sunology is to never use them , if this info is true
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      348. I have never seen anyone strangling himself and still be happy like Synology does, @NASCompress is putting it mildly when he says “”little bit more expensive”…. I just check the pricing for the 20 TB drives in my country and its whopping OVER TWO TIMES more expensive than Ultrastar 20TB
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      349. Wanted to purchase a new 8 Bay Synology NAS to add to my current 8 bay NAS (Also Synology) , However seeing their stats for the upcoming hardware and the rumours of what you are saying, I have just bought the the UGREEN DXP8800 Plus 8-Bay Desktop NAS, added NVMEs and extra memory – very happy with my choice.
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      352. If UGREEN brings out a future 5 bay expansion unit for their NAS units, I’d switch over when it’s time to upgrade my old DS1019+
        Better hardware already, Software I’m not too bothered about I don’t really need all the features of DSM, Only use it for backups, transferring files from one pc to another on local home network and then also would use it for Plex to stream my media onto tv.
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      354. You are naïve or pretend to be, is ALL about profit, and this obvious will only going to hurt them on the long run. In fact I think theirs best days as company already passed.
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      355. The way this has floated into view smacks strongly of Synology trying to quantify the level of backlash before jumping in with both feet. I can’t think of a direction to go that would call into question using Synology professionally more than this one would.
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      358. Just saw the posted update. What’s the betting Synology will roll out this policy to non-plus models in time, citing all the same blurb reasons they have just done.
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      363. The moment Synology announced their own drives, the writing was on the wall. They touted the benefits of upgrading HDD firmware on the fly (something very few people ever do with HDD’s in my experience). There had to be another key reason to introduce their own range of drives, and here it is.

        Of course, this isn’t a surprise to me. I purchased a DS223 about a year back, my second NAS from Synology, and threw in a pair of Crucial MX500’s. Skipped the usual nag warning about not being recommended drives, and happily installed DSM. however, an inexplicable instability began to show itself, only on a restart, where one or the other drives failed to be recognised. This often resulted in a total re-creation of the volume/pool and a reload of data. Months would go by without an issue, then a reboot was required and the same would occur again.

        Finally, in frustration I purchased a Synology HAT3300 HDD after checking to see that the drive compatibility list for this newer NAS only now showed Synology HDD/SSD’s as being compatible.

        Removed the MX500’s, installed the HAT3300 and all has been flawless since, multiple reboots and all.

        The moral of this story is that it’s clear to me that Synology have deliberately ensured incompatibility by not playing nice with non Synology drives. I do not believe it’s the fact I was using SSD’s. Of course,I could be wrong here, which begs the question, why was there issues with SSD’s.

        Anyway, the course Synology has taken was inevitable and, for me at least, will ensure I look elsewhere for my next NAS. It feels as if Synology has lost touch with the mainstream consumer, gotten too big for their boots and done so in a market that now sees serious challenges coming at them.

        Good luck with this attitude Synology, we warned you.
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      366. If TRUE: they ended home & small office system users going forward!
        The plus for users is Synology assumes full responsibility for any & all failures!
        There will be No One Else to Blame.
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      367. UPDATE #2 – There is now an official Synology detail on this:
        ” *Synology is increasingly relying on its own ecosystem for upcoming Plus models – Following the success of the High-Performance series, the company is now increasingly relying on Synology’s own storage media for the Plus series models, which will be released starting in 2025. Users will thus benefit from higher performance, increased reliability, and more efficient support.  “With our proprietary hard drive solution, we have already seen significant benefits for our customers in a variety of deployment scenarios,” said Chad Chiang, Managing Director of Synology GmbH and Synology UK. “By expanding our integrated ecosystem to the Plus series, we aim to provide all users—from home users to small businesses—with the highest levels of security and performance, while also offering significantly more efficient support.”  For users, this means that starting with the Plus series models released in 2025, only Synology’s own hard drives and third-party hard drives certified according to Synology’s specifications will be compatible and offer the full range of functions and support.

        There will be no changes for Plus models released up to and including 2024 (excluding the XS Plus series and rack models). Furthermore, migrating hard drives from existing Synology NAS to a new Plus model will continue to be possible without restrictions.  The use of compatible and unlisted hard drives will be subject to certain restrictions in the future, such as pool creation and support for issues and failures caused by the use of incompatible storage media. Volume-wide deduplication, lifespan analysis, and automatic hard drive firmware updates will only be available for Synology hard drives in the future.  Tight integration of Synology NAS systems and hard drives reduces compatibility issues and increases system reliability and performance. At the same time, firmware updates and security patches can be deployed more efficiently, ensuring a high level of data security and more efficient support for Synology customers.* ” – Germany, Düsseldorf – April 16, 2025
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      368. I just put a new 8tb Ironwolf into a 420+ and even though the drive database is up to date, its telling me that the drive is not supported. If suggestion for the 25 series is true, they will lose countless sales, and they are trying their best to persuade home users to never buy any more Synology devices, was looking for a couple of 925+/1525+ but no chance now . . .
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      370. Must be some clever programmer who could code to bypass these locked drives, not bothered myself as I will not be buying a synology unit now ,will just carry on using what I have for the last 5 years
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      371. Synology is gonna dissapear like Drobo eventually. They are making the same mistake as VMware who are now reverting back the free offering after most people moved to other solutions like Proxmox.
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      375. Shame. My 1520+ has been great but when I do upgrade, Synology will be off the table. More power to them, but that’s the end of the pro-sumer/home user market for them.
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      376. Wow. I wasn’t too bothered about things a lot of other people complain about with Synology, and was looking forward to getting a DS1825, but if this is true it’s the final straw for me.
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      378. If they fully block using uncertified drives, its like shooting themselves in the foot. Ugreen and others are trying to penetrate the market the only buying point (for me at least) is the maturity of DSM. They can always just turn down any support questions or request for devices using non-certified drives but completely not allowing it is just bollocks.
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      379. time for “how to desynolify your nas” …? If this isn’t a sign to vote with your wallet, than I don’t know what is. First they remove features, now they force you to exclusively their hardware, what’s next?
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      380. В мене he 4kn hitachi 4x10Tb. Працюють добре. Брав вживані 4 роки в дата-центрі Амазону відпрацювали бо бачив фото сервера з якого вони. Такі Амазон використовує
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      384. We just went through a big server upgrade here having had a 24 disk based synology in the past, that worked well. These issues forced us to investigate and ultimately go for a Supermicro/truenas setup. Bit of R&D involved but we are much better for it now. Shame, as we likely would have spent the 30k on a synology if they hadn’t played these greedy games. Onwards and upwards though, very much liking true nas & ZFS so better off all round. Totally agree they should have a, “I am a big boy” button.
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      385. @NASCompares what I also don’t like with Synology is they removed the 3rd party support list from NVMe’s. When I bought by 1821+ a couple of years ago the list was there on their website but they removed it since. I am not sure why, as it’s not like it should matter as they provide a 3rd party list for hard drives.
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      386. This is an example of corporate greed where the company forgot and abandoned the customers who made them successful. Consumers purchase Synology NAS so that they can select drives that fit their needs and budgets. Synology doesn’t manufacture HDD/SSD and doesn’t have any IP in this area, nor do they have any specialized test to make a HDD/SSD more “compatible”. HDD/SSD are based on industry standards. Unless Synology only sells NAS with pre-installed HDD/SSD, where HDD/SSD manufacturers make custom FW and have unique factory process/testing for them, such as Dell/HP, their diskless units must be compatible with the industry standards. Not the other way round.
        It is comical to see this statement on their website “Synology does not guarantee compatibility with listed products and reserves the right to update the list at any time.” What a bunch of BS… they can’t even guarantee product compatibility on their own list.
        Do they really think consumers will fall for their branded HDD/SSD, where they are just a slap of a different label? The markups are insane. Really, what IP or secret sauce does Synology have on HDD/SSD FW? None.
        Customers have choices and this won’t go down well for them.
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      387. one thing that actually confuses me even more, is that they dont list any Server/Enterprise grade HDDs (like WD Gold, HGST Ultrastar, Seagate Exos and Toshiba MG Series) for the DS923+ (and smaller) but only NAS- and Surveilance grade HDDs. I’m not sure if they are just not testing the Server HDDs with those NASs or if there actually is a compatibilty issue with those. But as they are better and currently even cheaper than the NAS grade HDD, I’d realy like to know. (on the DS920+ the servergrade HDDs are still listed as compatible)
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      388. This is my first time looking at getting a NAS. I was about to buy the DS1522+ from Amazon, but now I’m totally confused WTF I can and can’t use in it. So… I’ll get the ASUSTOR 6 bay NAS that takes any NVMEs. Phuck synology!!!! Thank you for your videos and channel. I’ve learnt a lot from you!!!!!!
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      390. Looking to upgrade a HD on my DS918+ and came across this article, which was very interesting, but whether intentionally or an error, as per posting date (13/10/23) , although I can see the 3rd Party dropdown it is not selectable so I can only see Synology drives. 🙁
        NB Tried on Chrome and Edge just in case
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      391. so I’m really surprised they don’t support the WD Gold NAS drives…. competitors like ASUSTOR does…. I am down to synology or asustor but i already have 2 new WD 6tb gold drives – anyone used WD gold in synology yet?
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      392. I recently purchased an RS3618xs and moved drives from an RS3615xs that included 4 10GB WD Red Pro drives and 3 WD 16GB Red Pro drives. I did a migration from DSM 6.17 to DSM 7.2 and all of the drives were recognized. However, I’ve attempted to install WD Red Pro 3TB drives and another WD Red Pro 16GB drive and none of them appear to Storage Manager. I remember you or someone else mentioning this issue in a YouTube post but can’t remember the details. Am I screwed?
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      393. Hello. I’m a novice at NAS. Just bought a DS723+ running DSM 7.2. I ran into the storage compatibility issue when trying to make my M.2’s into storage pools (currently have HDD/SSD installed into the bays as well. Does anyone know if there is a way I can install Unraid or TrueNas on this to bypass this? Can I only do this on other hardware? Please and thank you.
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      394. I currently have 2 Synology NAS, one of them is a very old one (DS413) and will be replaced soon.
        Because of the Synology stupid policy regarding the 3rd party drives, I seriously look at other manufacturers (not only QNAP but others like Asustor for ex), because I don’t want to take the risk to being obliged to buy the (far too) costly Synology drives in the future…
        DSM is good, but cannot justify the price overhead of being obliged to buy Synology disks !
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      395. I am a newbie to NAS and Synology. But I just purchased a Synology DS418. I only have one Iron Wolf 16TB drive. How do I properly setup this up….JBOD, RAID-0? I understand the risk these methods, but as I add more storage, do I have the option to revisit the RAID setup?
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      396. Any idea why they don’t have any 3rd party drives listed at all for the 1522+? I opted for WD Red Pros in the end, but I’m surprised that they don’t have anything listed on their website other than a handful of Synology HDDs.
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      397. I’m about to purchase a new NAS and I had my eyes on Synology… but just found out about how they’re slowly limited third party compatibility. That’s a big deterrent for me and makes me nervous about the future of the system. Is there a better system I should look at?
        Looking at a simple home setup of 1522+ right now.
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      399. I can’t thank you enough for the info on fixing the warning about using non-synology drives and the hack that let me create a new SHR array on my most recent RAID.
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      400. WD 16 TB Pro are just working fine in my 1821+, still got a warning when installing but that was the only thing. They are not on the compatibility list. Only the 16TB Seagate and Toshiba drives are.
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      401. Synology are odd. They sell consumer NAS as if it were enterprise NAS. I know they sell enterprise solutions (be interested to know what large enterprises actually use Synology). But they seem to expect small businesses and consumers to have the same buying power (and interest) and that they will happily pay through the nose for the Synology branded drives. Enterprises pay that premium because they get incredible warranties and additional services that come with (non-Synology) enterprise drive solutions. Synology don’t offer these enterprise grade warranties, they just rebrand a Toshiba drive, change some firmware settings, say it’s ‘enterprise tested’ and charge a fortune for it. On top of that they are starting to ‘encourage’ consumers, with the tactics shown in this video, to pay this ridiculous premium. And yet they still put 1GbE ports in the NAS devices they expect consumers to fill with over-priced Synology drives.
        Very odd.
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      405. When it comes to the DS223j i just like how on the compatibility list they go to 14TB, at the same time they know its a 2-bay with no possibility of expansion, yet on the product page they list a maximum single volume size of 108TB. ????????????
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      406. If Synology branded HDDs, SSDs and RAM were like 10-20% more expensive than other brands, it would not be such a big deal and I think many people would gladly pay that. However the reality is the current prices are absolutely outrageous and indefensible. Synology also needs to get a clue and stop putting 1GbE ports in the majority of their products. The absolute bare minimum should be 2.5GbE with 10GbE more common as well without requiring an add-in card.
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      408. I’ll gladly pay 30% more for a Synology branded hard drive if it comes with some perks like manufacturer certification, firmware updates and better health monitoring. But 250% more for a rebranded drive with custom firmware? Not in a million years.
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      409. I’m thinking about getting a DS423+ (home media server) and by doing my research i found this great channel and learned a lot about the NAS world.
        As someone who works in industrial managment and does contracts sometimes I would like to point out that this whole drama is mostly for legal reasons?
        If Synology wouldnt give any warnings and something goes wrong… some ppl might come up and sue them, just like americans sue you after they burned themself after ordering a steaming hot coffee.

        I understand that they dont add 20TB HDDs on the list if they dont have have their own supported HDDs go up to 20TB. In a company meeting someone might ask “could we go for 20? a simple NO is better than “well we could, but it’s not 100% supported” and then the whole mess would come up… in the end the boss would say “this is to complicated… lets go with another comapny” (welcome to corporate world). In the end it is mainly about certificates that you can hold up and say “this paper says it’s not my fault”.

        In this case SSDs COULD (not that they would, but they COULD) lose data and just to be save they lock it. I also think that they should just let you create a storage and add a warning for the SSD, but since the chance that it loses data is there they better lock you out, because if it failes it will come down to the whole “was it really that clear that it could lose data?” drama.

        I had arguments where someone in the company had a PC from a brand 20 years ago in their old company. In meetings ANYTIME that brand comes up the person that would call tech support for the smallest problem with their work PC, will keep telling you that THEY had a problem with that brand and that they’re basicly an expert now on that brand and that there is no way the company should go with that brand, because THEY CAN TELL YOU how bad their products are.
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      410. I just built three RS 1221+ units with 20 TB EXOS drives they are not compatible but they work just fine. I’ve talked to Synology about using their drives, but their price point is too high to use them. At this point they need to get in line with the rest of the industry.
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      411. It seems like there compatibility list is a little too stingy but I did have an RAID rebuild issue whe I tried with a Barracuda(which is not on the list) drive on my DS923+ the other day.

        When I poped in a Toshiba MN08(This is on the list) it worked fine. Therefor I think Synology is doing some serious testing with 3rd party drives and I would like to give them some understanding for there shrinking list.

        Although the HAT5300 is way too expensive in Japan so I would like some more choices. HAT5300 costs about 2.5 times a Toshiba MG or MN drive in Japan.
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      412. This is eventually going to cause Synology to lose market / mind share among users. Sure they’ll make some extra cash right now whilst they have the best software in the business but at some point someone is going to come out with something that rivals Synology in the software experience and that competitor can immediately make themselves substantially cheaper by simply supporting a wider selection of hard drives.

        Its things like this which sour love for the brand and tempt people to look elsewhere when they make their next purchase.
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      413. what a shame on Synology, I expected to open the third part support on my DS3622+ & 2422+ as the DSM 7.2 released.. now I am thinking about transitioning to QNAP or Truenas.
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      415. I’m just a guy who has filled up his laptop with movies. There are many of us. Synology pops up more often than other NAS makers to a noob like me. They have a good name is what I found. I bought in late last night, by purchasing a DS923+ and 4 WD Red Pro 14TB drives (slightly on sale) from Amazon. THEN I discover Synology’s compatibility list, and although I read on forums it basically doesn’t matter that my drives aren’t on it, I DON”T WANT false codes, amber lights, “unverified” popping up on my dash. I just sold a semi truck that was always throwing codes. They are nerve racking even when minor or false! I cancelled my order, yes I really did. Up all night looking for alternatives. Synology, please wise up and give someone willing to buy your fine products a fair shake. Issue a public retraction, and let your NAS sales resume.
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      416. Home user, I’d like to see a QVL list. But it should be just that. Maybe a feature in the software to highlight things installed not on the QVL. I guess I could get behind a big “I’m an adult” button to turn off the nagging.

        That said, i don’t really understand what Synology, qnap, etc. Bring to the table vs a white box 2u/4u rackmount + truenas or a 45drives like setup (here’s some hardware, put an os on it).
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      417. I’ve just bought a 16tb drive MG08ACA16TE that is listed on their website but when installed in my DS918+ it says its incompatible. I’m still trying to decide what to do with this. I have a 14tb version that worked fine but this was pre the DSM7

        It looks like this is the largest capacity drive the 918 will take but you imply that even bigger drives might work. How would I find that out.
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      419. Synology has failed horribly with their implementation. Here in Canada, I don’t even know who has these in stock. The drives are only special order or they ship from the USA… Also, I’m not seeing how these drives cost about 3x as much as IronWolf Pro drives… This nonsenese has made me unlikely to go with Synology NAS in the future. Huge failure for Synology IMHO.
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      420. I worked with Synology NAS‘ since over 10 years….I kinda loved them and they were quite reliable….but that turn on drive compatibility, the quite old hardware specs Synology uses even in their latest products, higher pricepoints with lower specs than the competition, the 100% plus in costs of their drives (not even speaking about available drive sizes) made me go away from Synology to competition QNAP and Dell (yes Dell for some projects I got better pricing on a Dell Array than for a Synology System)!
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      421. It’s not just buying the initial drives, while every user/company needs to purchase cold spares. (Because Synology HDDs are not available under 24hrs globally. It could be almost a week if the site is far away from the major markets). Can’t wait 24hr+ or a week to replace a HDD and rebuild the RAID to get back up. Downtime costs businesses $$$$$! They have zero tolerance for downtime. I’m a mediocre home gamer pro’sumer and I have a 8 month used cold spare for my systems. The ability to use any HDD cold spare to repair the RAID and get back up ASAP is important to many people!

        These businesses might decide to use Seagate, WD, Toshiba HDDs in their system, rebuild the RAID immediately, and ignore the orange “I’m an adult” warning to get back up and running. Both Seagate and WD are available locally in large metropolitan areas same

        I wonder how many businesses will follow Synology HDD compatibility list over time, as more companies come public at trade shows, their private IT chat, message boards, drinks at the IT bar in a densely populated tech metropolitan area. The more they talk about resolving problems from Synology HDD cost, lack of availability, small selection of drives (18TB max currently); and the lack of real benefits if no other HDD had a critical firmware update in 5+ years… just use the company (IT Department’s preferred hard drives on site, and skip Synology HAT5300 or HAT3300 models)
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      422. This is especially a mute point when users can do the initial Synology set-up in an older machine (DS420+) that didn’t have HDD restrictions, then transfer them the new 2022-up model bypassing the warnings). Not sure how long this trick will work, or if they already eliminated this in D7.2.????????‍♂️ It’s still currently an option.????
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      423. It’s not just buying the initial drives, and very user/company needs to purchase cold spares. (Because Synology HDD are not available under 24hrs. It could be almost a week if the site is far away from the major markets). Can’t wait 24hr+ or a week to replace a HDD and rebuild the RAID to get back up. Downtime costs businesses $$$$$! They have zero tolerance for downtime.

        These businesses might decide to stuff a WD, Seagate, Toshiba HDD in their system, rebuild the RAID immediately, and ignore the orange “I’m an adult” warning to get back up and running.

        I wonder how many businesses will follow Synology HDD compatibility list over time, as more companies come public at trade shows, their private IT chat, message boards, drinks at the IT bar in a densely populated tech metropolitan area. The more they talk about resolving problems from Synology HDD cost, lack of availability, small selection of drives (18TB max currently); and the lack of real benefits if no other HDD had a critical firmware update in 5+ years… just use the company (IT department preferred hard drives, and skip Synology HAT models)
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      426. Anyone can recommend an alternative to Synology NAS – for a 1 bay 8TB SSD nas please ? I just need a simple and silent backup solution, like the Apple AirPort Time Capsule ????
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      428. As a reseller I am very disappointed with Synology, They have no tech support in Australia that you can talk to, Emails back an forth take 24 – 48 Hours to get a response, recently sold a A$11000 RS2423RP+ with 8x Synology 8Tb drives the unit does not recognize any drive in any drive bay, 1 and a half weeks later still no help and they refuse to give RMA to return faulty unit to wholesaler. Would never recommend them to any one again.
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      430. So much discussion for something that is so simple, Synology like any other company just wants to extract as much money as possible from each client. That’s it , that why we have the compatibility list. If all the others drives in the Market were MORE expensive than any Synology drive I bet you that all the drives were compatible.
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      432. Have been running a 218+ (8Gb/16Tb) for a few years now, and it’s been flawless! Looking to replace it with something bigger soon, but with Synology’s current ‘strategy’ I don’t think it’s going to be another Syno.
        It’s a shame because Synology totally won me over with the little 218+, but now I think I’ll be putting my money elsewhere.
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      433. Didn’t they also pull a stund with DSM 7, all of a sudden dropping support for lots of USB devices. I know a lot of people in the home automation scene, using Home Assistent with a usb dongle got mad pissed off when they updated DSM and all of a sudden they couldn’t contact their home automation hw. Synology doesn’t even have any Synology branded “enterprise” products that do the same. Quite a few people bought a Synology NAS so they wouldn’t need a raspberry Pie or similar.
        Also I seem to remember that they dropped USB NIC support too…
        .
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      434. I was shocked when i bought an additional 1522+ on top of my 420+ and suddenly my ironwolf pro 16tb drives showed up as “unsupported”, iron health check disappeared etc.. But then it kinda just ran and that’s all i’m looking for. Would i feel better if my drives were on their list? Yes. Does it really matter? Not at all. I see how it’s different with their SAS drives though.
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      435. I’ve worked in all companies of all sizes since the early 1970s. When I worked for companies with major worldwide networked systems running on IBM mainframes I wouldn’t consider using anything but IBM components. There’s an expression in such places – “you’ll never get fired for using IBM”.

        Every other place I’ve worked had been much more cost conscious.

        My personal NAS is a Synology DS 1520+, which I purchased in late 2022. Why a two year old technology? Disk compatibility. I want to decide the value of my gear. Especially disks.
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      436. here is a idea do not fill all of the slots when there is a new firmware update update all active drives and put one into the blank slot then update that one pull it out as a spare hot spare is a idea as well
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      437. Im using Synology for years since they come out in the market and although always seems priced and a little behind most brands on releasing new features, still i went for their reliability and support. Now my opinion changed completely, their new model the DS423+ is just a joke considering that they are selling 5 years old hardware with no upgrade at all (RAM, Network, and so on) just because they now support storage pools on nvme if you use their drives and think they can get away with it???? What is Synology doing ?
        All the major brands QNAP, even Asustor which is newer than Synology have had volumes on NVME for a long time now, and you can upgrade everything as you need. without paying a premium price for the enterprise.
        Synology is not an enterprise, more like a wannabe. The synology enterprise range compared with major products (NetApp, HP, and 100 more that are just better) is just a joke. they should do what they do good to go for homeoffice and medium business without locking and limiting the customer as they been doing all these years like..

        Using Specific memory
        Expensive Application Licensing specially for cctv
        Network card Limitations
        And now the drives.

        If you think about it, you are buying a very expensive kit that is lockable and requires a certain condition for optimal run, which can then change with an update overnight, also buying old hardware with new features, you might end up with another bug like the 100 Ohm resistor issue on the DS415, DS1515+

        For me is a big disappointment and as a loyal customer for all these years I’m now moving to something else possibly QNAP.

        Great job Synology You just lost another customer.
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      439. The short version is, if Synology expand their lock in for hdd/ssds for their standard/plus models then I, possibly like many others will not consider Synology hardware on the next NAS replacement(s)
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      440. Whilst from a business-perspective one can argue the pro’s, this was exactly the plain and simple reason we won’t ever do business with Synology.
        Hardware/vendor-locking for HDD’s (or SSD’s, or camera’s) means that when Synology opts to EOL/EOS those “compatible” products, you are screwed.
        There is *no* valid technical reason to vendor-lock, as that highlighted “you can update the firmware” is not something that would happen very often, if ever.
        And let’s be honest, re-stickering a product so you can do a vendor-lock is simple stealing (or money–grabbing, if you want to say it nicely) and disrespectful to your customers.
        To us this whole movement plus the various experiences from other users (and companies!) in the field has all the signals of a plain money-grab.
        And that is despicable, plain and simple.
        And I can imagine infuriating when a users finds out.
        Synology is really moving to the dark side and the fact they do continue down that path, rings all the alarm bells for us.
        Avoid them as the plaque, which I would recommend to anyone who feels affected by this.
        Synology’s marketing/product managers seem to have missed-out big time on the reality-check.
        Shame on Synology.
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      441. Synology takes big steps in the right direction (BTRFS and finally bringing ECC RAM support to some of their low/mid tier models) but then shoot themselves in the foot with this very ugly anticonsumer nonsense. They just make me want to buy QNAP models and install TrueNAS on them.
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      442. Synology thinks they are Apple. And they get away with it because there is no true contender to take them on in the “turn key” market.
        I wish I could trust QNAP and go with them, but I can´t, for other reasons that are equally important to me.
        Perhaps QNAP are on their way to be the option that many are looking for, Hardware spec. and freedom wise, they already surpassed Synology.
        So it´s wait and see, who comes to their senses first and gets their s**t together. 😉
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      443. This is why I will not buy an xs or rs models. I’d love the 12 bay xs too, but nope because I’m not going to buy their drives because of the deals I get on the drives I do buy. Thr cost difference is huge.
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      444. Synology’s lock-in is the reason I went with another NAS vendor. I would prefer to use Synology, but as a home/small business user I refuse to be locked in. Two or three times the price for HDD’s is just not worth it.
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      446. I was one of those badly bitten by Synology’s vendor lock. One of my units (RS1221+) was purchased pre-DSM7, so happily accepted the migrated drives from a different Syno NAS. The DSM changes with DSM7 and particularly DSM7.1 pushed this expensive NAS to an almost unusable state. When I has a clear hardware failure (looked like a power failure) Synology took one look at the installed drives and stopped all technical and warranty support. The drives had been on the compatibility list at time of purchase and, being Toshiba MG drives, they are drives used by Synology under their expensive sticker. Nothing was wrong with the drives, of course.
        I was lucky in that I had the means to diagnose the power issue, locate it to the PCIe bus and then narrowing it down to the NIC. The NIC was a Synology branded one, supposedly under warranty but also abandoned due to the installed drives. Replacing the NIC on my own dime fixed the RS1221+.
        The irony of hard drives also used by Synology being blamed for the failure of a Synology NIC is not lost on me. What was also lost was any thoughts of buying Synology again with this retrospective vendor lock, introduced post-purchase. Despicable really.
        This ‘enterprise’ nonsense is just that. The RS1221+ may have rack ears but it is a low-power / low cost AMD SoC with zero bells or whistles. As I also run an SSD volume I had to question the sanity of the x3 or x4 price hike for Syno branded SSDs that even now, years after launch, are either available in vanishingly low numbers or just not available anywhere here in the UK. What business at any level wants SSDs that you may not be able to replace? Synology itself had zero stock when an RMA was needed.
        To echo the video’s thoughts on Synology validating drives too slowly – they managed to un-validate drives very quickly and somehow they have no knowledge of Toshiba drives that they happened to rebrand as their own…. Most would call that a straight lie.
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      449. Said it years ago:
        If you want to pretend to play in the “Enterprise” market (even if I don’t consider Synology truly enterprise), you have to PAY!

        Price and specific hardware, the reasons I do not use them.
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      450. very relevant topic, if Syno will push their 5x overpriced HDDs and SSDs to 923+ upwards models we are moving to TrueNAS for our customers for file storage. 2x 8TB Syno HDDS cost more than whole 923+ NAS. They are either crazy or lost complete any connection to reality.
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