Synology is closing the gap on third-party hard drive support further in 2025
UPDATE 4 – The Synology DS925+ NAS is NOW LIVE, and that means that the extent to which you can use 3rd Party HDDs and SSDs on the 2025 series (at the time of writing) a now alot clearer. As it stands, it means the following:
If you use Synology 1st Party Drives – Everything is EXACTLY the way it was with Initialization, Storage Pool Creation and System operations:
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As discussed on the videos and articles here on NASCompares, if you use HDDs that are NOT on the 2025 generation Synology NAS compatibility list, you will be able to initialize the system out of the box. This is a digniicant departure from when Synology alloed you to install DSM on unverified storage drives on other devices, but did so with warnings and disclaimers during the Storage Pool and Volume setup:
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If you have an existing Synology NAS with HDD/SSD that are/were on the compatibility list of your older system, but are currently NOT on the 2025 generation Synology NAS (ie the DS925+, DS1525+, DS1825+, DS225+, DS425+, etc), you CAN still physically migrate the drives and your DSM setup over to the new system – however the system will show multiple ‘At Risk’ and ‘Warning ‘ signs across the board, and Red and Amber text/icons will appear at numerous points in the storage manager. So this is a little jarring to say the least, and if you are a System Installer or hired IT admin that upgrades a client’s setup via this method, defintely take the time to soften the blow with your ‘end user’ if they will be accessing DSM down the line – as it does look very alarming.
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Interestingly (and importantly – at the time of writing!), if you install SATA SSDs in the DS925+ 2025 series device (despite them not being listed currently on the Synology media supported compatibility tests) these seemingly let you continue with your DSM installation as normal. However, keep in mind that much like when you physically migrate drives from an older Synology system, that if the SATA SSDs you are using are still not on the 2025 generation device compatibility lists, it will still the same amber and red warnings as before:
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Additionally, some users wondered about whether you could expand an exxisting Synology Storage Pool that featured verified drives with an unverified 3rd party HDD after the DSM installation was complete. Sadly, the answer is ‘no’, and choosing the expansion option in the Synology Storage manager when you have the unverified drive installed will show the available drive, but the option to initiate a storage expansion will result in a pop up message telling you that the drive media is not suitable/verified:
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When it comes to M.2 NVMes – Synology have strictly adhered by the same support and compatibility stance as they did on the SATA HDD support mentioned above, but also adding that the 2025 generation of devices will not be able to use 3rd Party m.2 NVMe SSDs (that are not on the compatibility list, which is only their own SNV series of drives at the time of recording) for both storage pools AND caching – the latter of which was always possible even with unverified M.2 SSDs.
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I am currently running other tests. Synology do say that they are working with WD and Seagate (and others?) to get further drives verified – moving drive verification processes over to the drive media companies themselves. However this does still mean that, at the time of writing, the Synology DS925+ (and any other 2025 series devices that roll out in the very near future) with only the Synology branded drives as a choice.
UPDATE 3 – Synology has now made the DS925+ NAS NAS Product Page live in several of the Eastern regions (China, Australia, Japan – not the Taiwan page yet however). With it, we can now see the official compatibility pages. On the hard drive page there is now only Synology Drive media, and the option to select supported 3rd party HDD choices is removed. For all we know, this will return if/when 3rd party drives from WD and Seagate are verified. But at least for now, it seems the brand is serious about only recommending its own storage media in their 2025 systems at launch:
The full list of drives includes the Synology Plus series of HDDs, the Enterprise class drives and the enterprise class SATA SSDs. However, there are currently no Surveillance class drives listed (WD Purple/Seagate Skyhawk, etc):
In terms of M.2 NVMe SSD support, the brand has also removed any selection of 3rd party SSDs from Samsung, WD, Seagate, etc. I am particularly surprised about this, as their own M.2 drives are good for durability, but performance-wise are much lower than most in the market and whether it is as caching drives or as storage pools, there are definitely a lot of good options in the market. I hope Synology roll out some performance class SSDs to compensate for this very soon.
| UPDATE 2 (22/04) – I have been in communication with several representatives from Synology regarding this matter to get further clarification on this from them. The following statement was provided by a senior Synology representative and provided publicly with their consent :
“Synology’s storage systems have been transitioning to a more appliance-like business model. Starting with the 25-series, DSM will implement a new HDD compatibility policy in accordance with the published Product Compatibility List. Only listed HDDs are supported for new system installations. This policy is not retroactive and will not affect existing systems and new installations of already released models. Drive migrations from older systems are supported with certain limitations. As of April 2025, the list will consist of Synology drives. Synology intends to constantly update the Product Compatibility List and will introduce a revamped 3rd-party drive validation program.” Reason for the new Synology HCL Policy: Each component in a Synology storage solution is carefully engineered and tested to maintain data security and reliability. Based on customer support statistics over the past few years, the use of validated drives results in nearly 40% fewer storage-related issues and faster issue diagnostics and resolution.
By adhering to the Product Compatibility List, we can significantly reduce the variances introduced by unannounced manufacturing changes, firmware modifications, and other variations that are difficult for end-users and Synology to identify, much less track. Over the past few years, Synology has steadily expanded its storage drive ecosystem, collaborating with manufacturing partners to ensure a stable and consistent lineup of drives with varying capacities and competitive price points. Synology intends to expand its offerings and is committed to maintaining long-term availability, which is not available with off-the-shelf options. We understand that this may be a significant change for some of our customers and are working on ways to ease the transition. Synology is already collaborating with our partners to develop a more seamless purchasing experience, while maintaining the initial sizing and post-install upgrade flexibility that DSM platforms are renowned for.” – Senior Synology Representative on the record. |
Original Article:
Over the last few years, Synology have not been exact about being forward in supporting. Back in 2021, we started to see the brand reduce the number of third-party hard drives and SSDs on their systems. This diminishing support has manifested itself in two main ways. The first is that drives that are listed on the official support and compatibility pages have significantly reduced, favouring the utilisation of their own growing range of hard drives and SSD media. The second way this has presented itself drew significant criticism in 2022/2023, when utilising third-party hardware resulted in the system presenting warning messages and even service limitations being suggested. It appears that this is something they are putting into force for their new 2025 series of devices. Numerous websites in Germany have today reported that Synology plans to go full first-party drive priority on all systems released from the 2025 generation and onwards. An official statement from Synology via an official source has not been released, but it appears that the brand is going to go hard on pushing their own drives when using their own systems – at least at launch. So, what are the intended limitations for those who want to use non-Synology branded drives from Seagate and Western Digital? And why would Synology do this with their systems that have been open for over 25 years? Let’s discuss.
UPDATE #2 – There is now an official press release by Synology on this, available from Synology.de:
Synology is increasingly relying on its own ecosystem for upcoming Plus models Germany, Düsseldorf – April 16, 2025 – Following the success of the High-Performance series, the company is now increasingly relying on Synology’s own storage media for the Plus series models, which will be released starting in 2025. Users will thus benefit from higher performance, increased reliability, and more efficient support. “With our proprietary hard drive solution, we have already seen significant benefits for our customers in a variety of deployment scenarios,” said Chad Chiang, Managing Director of Synology GmbH and Synology UK. “By expanding our integrated ecosystem to the Plus series, we aim to provide all users—from home users to small businesses—with the highest levels of security and performance, while also offering significantly more efficient support.” For users, this means that starting with the Plus series models released in 2025, only Synology’s own hard drives and third-party hard drives certified according to Synology’s specifications will be compatible and offer the full range of functions and support.
There will be no changes for Plus models released up to and including 2024 (excluding the XS Plus series and rack models). Furthermore, migrating hard drives from existing Synology NAS to a new Plus model will continue to be possible without restrictions. The use of compatible and unlisted hard drives will be subject to certain restrictions in the future, such as pool creation and support for issues and failures caused by the use of incompatible storage media. Volume-wide deduplication, lifespan analysis, and automatic hard drive firmware updates will only be available for Synology hard drives in the future. Tight integration of Synology NAS systems and hard drives reduces compatibility issues and increases system reliability and performance. At the same time, firmware updates and security patches can be deployed more efficiently, ensuring a high level of data security and more efficient support for Synology customers.
TL;DR: Synology to Restrict Third-Party Drive Functionality on 2025+ NAS Models
Starting with the 2025 generation of Synology Plus series NAS devices, the company appears to be tightening restrictions on third-party hard drives. While you’ll still be able to use non-Synology drives (like those from Seagate or WD), early reports suggest that certain features may be limited or disabled unless you’re using Synology-branded or Synology-certified drives. According to preliminary reporting (not yet officially confirmed by Synology), using third-party drives may restrict (i.e several news reports indicate this, but no official statement/confirmation yet):
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Creation of storage pools
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Access to health monitoring tools
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Volume-wide deduplication support
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Drive lifespan analysis
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Automatic firmware updates
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Access to official Synology support
Older NAS models (up to and including 2024, excluding XS+ and rackmount units) are not affected. Drive migration from existing systems to new ones should remain possible — but full functionality may require Synology drives.
Source – HERE (or click below)
What are the proposed limitations of using third-party hard drives in the Synology 2025 lineup?
Although the brand themselves, at the time of writing, has not officially stated that devices after the 2025 series will only support their drives, sources highlighted on numerous news outlets have detailed that a number of key storage features and functionality are going to be limited. These include health monitoring tools, deduplication features built into DSM, official support from the brand in some cases, and (most worrying of all if it’s true) storage pool support. I’m still waiting for further clarification if this storage pool support limitation to first-party drives is only referring to the use of M.2 NVMEs in storage pools (something we are already aware of from the 2023 series), or whether people are not going to be able to use third-party hard drives in storage pools moving forward in 2025 series releases. But it would seemingly very much indicate the latter. It’s also worth highlighting that this limitation seems to be a ‘launch’ choice and may also mean that drives are granularly added to the supported pages as the likes of WD and Seagate submit compatibility reports. But the message seems to be that Synology themselves will not be the ones who verify the drive compatibility.
It should also be worth highlighting that users who have purchased devices before the 2025 lineup will not be currently affected by this change and will continue to have broader support of third-party hard drives, although even that has diminished since 2021–2022 as it stands. This does bring into question for some whether this broader policy is something that would be applied in a large-scale DSM update down the road, i.e. DSM 7.3 or DSM 8. For now, until we have an official statement from the brand or access to compatibility lists for the intended new products, we need to reserve our full judgement.
Why would Synology reduce compatibility with the majority of third-party hard drives (Seagate and WD)?
There are plenty of reasons why Synology would consider a move like this, for good and for bad. So in the interest of balance, let’s start positive. What are the good reasons why Synology would endeavour to only support the use of their own storage media in their systems?
- To a much smaller group, it allows them to tailor performance and system deployment expectations a great deal more realistically and could result in improved overall performance for all users, as it allows the development of future solutions to be significantly more targeted.
- If Synology solutions only support Synology drives, it allows the brand to be a great deal more effective at reducing the TCO of the system to buyers, as it will be an all-in-one party solution and even opens the door to the brand rolling out bundled systems that will further reduce the total cost of ownership.
- Export costs in the US — Synology centralising the full component list of their products to the end user can also allow them to better absorb any potential costs efficiently and hopefully pass those cost savings onto the consumer, reducing reservations on purchasing the product in light of potential price hikes.
- Support will be a great deal more specialised if end user deployments have fewer variables to consider, resulting in reduced support resolution times and potentially improved support services as an end result for all users.
Beyond the other potential benefits, they will be considering this proposition to drastically reduce third-party hard drive compatibility and utilisation in the 2025 lineup:
- In a word, profit. Having their own storage hard drives as the main — and potentially only — storage option alongside their systems will allow the brand to make profit vertically across the product deployment. For a long time, the brand was only really monetizing the core system itself, which is really only going to be replaced every 7 to 10 years for most users. Storage media, given the escalating growth rate of people’s data, will require a great deal more regular replacement.
- If Synology storage media is largely the only option to buyers, the brand has a greater degree of control over which products are available. So, for example, currently Synology has fewer different capacity tiers and drive variation tiers compared with other brands (i.e. 24TB drives, surveillance-optimized drives, M.2 NVMEs built for performance, etc.), so in some cases a user may have to opt for a larger capacity or a more enterprise-class drive when they might not need to.
- Eliminates smaller-scale purchases. This is a particularly cynical point of view, I know, but a move like this will almost certainly push value series devices significantly more towards the likes of the BeeStation (which are already pre-populated and fixed with Synology storage media) and away from the Plus series, as a divide begins to appear in terms of the overall total purchase price for many users. Alongside upselling their value series to that buyer tier, it will also move only more serious buyers towards the Plus series and higher from 2025 onwards.
All of the above reasoning towards why Synology would prioritise their own drives over that of third parties are my own points of view, but I do think there’s a ring of truth in some of them.7
What are the potential problems surrounding Synology’s push toward its own storage media over third-party drives?
There are several small issues that are worth highlighting in this broader plan of Synology hard drive prioritisation that we should probably touch on — and hopefully ones that Synology themselves will resolve quickly if this is something they’re going to push hard on. Such as:
- The brand inadvertently revealed earlier this year that they are working on a 6 x 2.5-inch SATA SSD system called the DS-625 Slim. However, the only 2.5-inch SATA SSD media the brand has are way too enterprise — the SAT5200 series — and would be like putting a Ferrari engine into a Ford Focus in terms of the disparity in the hardware being used and the price point!
- Synology has still yet to introduce higher-performing M.2 NVMe storage media, and although several of the new 2025 series of devices arrive with M.2 NVMe support, Synology’s own M.2 SSDs prioritise durability over performance. That is a good thing, but users who are not going to be able to use third-party SSDs for caching or storage pools face being restricted to much lower-performing SSDs in these bays.
- How will the system identify the use of third-party drives, and to what extent are these drives going to be limited? Although lots of details have been revealed in the news reports today, we’re still yet to see a full detailing from Synology themselves on an official platform.
- Surveillance utilisation. Synology has an impressive range of surveillance solutions in the NVR and DVA series, as well as support for Surveillance Station on the majority of their systems, but to date, the brand still does not have surveillance-optimised hard drives in its lineup. Surveillance-optimised hard drive media like WD Purple are designed to have much higher write performance leveraging rather than read, and surveillance drives are generally only accessed for a very small percentage of the time when in use. Will third-party drive limitations extend to these systems as well?
I’m still waiting on an official Synology response on this matter, as there have been early indications (such as the Synology DS925+ Amazon.co.uk link 2 days ago) that indicate some of these systems may be arriving in May 2025 — not that far away! So, until we have full and officially backed confirmation on this, still treat it with a grain of salt. I’d be lying if I said I wasn’t a little disheartened by this move by the brand, as although their software is still absolutely the king of the hill in the world of NAS, further restrictions on their more modest hardware to only use their own range of hard drives — versus that of more widely available, globally distributed, and industry veteran–backed drives — seems a very odd move, and one that I think a lot of home/prosumer/enthusiast/SMB users might take issue with.
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(Early Access) Synology DS1825+ NAS Released
(Early Access) Synology DS1525+ NAS Released
Synology 25 Unverified Tests - RAID Recovery, Expansion, Pools, Migration
Synology vs UGREEN, QNAP, UnRAID, TrueNAS, CasaOS, Terramaster and Asustor NAS in 2025
(Early Access) The Future of Synology NAS (ft. SpaceRex, Wundertech & Blackvoid)
The Synology HDD Compatibility Change - Is It Justified? (ft. SpaceRex, Wundertech & Blackvoid)
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Synology, it’s over. Do concentrate on business models, those underpowered, locked, stripped down models won’t sell a unit.
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If synology ban other hdd I will switch to QNAP ????
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I;’d rather cough up an extra £100 for the device as long as I can stick whatever brand drives I want in there. With 20TB Synology drives going for £800 and Tosh doing 20TB drives for £320 – its a no brainer to spend that extra on the device itself while saving HUNDREDS on drives. Heck, Id probably get the expansion and fill that up with 20TB tosh drives too. I’ve reached the limit on my current setup (ds718+ and a ds218j) so NEED to expand but QNAP might be where I’m heading from what I am seeing. Expensive device but better hardware and better drive support.
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Synology has ruined it for me if I cannot use a brand of drive I want to use i.e. I love the Toshiba’s that I have – I think they’re N300s? 15gb drives, I’m running short on space, I want to upgrade and I want to just pop the drives in but if Synology is going to refuse my tosh’s then I’m going to have to go to a different NAS brand which is a shame as I have gotten use to the Synology and Plex runs well on there so I’m pretty gutted about Synology’s choice with HDDs. Its a real shame.
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I did not catched which Syno series/models should be these days for multimedia
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That’s what they want people. They want home users to stop buying their products so they can stop making them and focus on enterprise market where the big money is.
Time for Anonymous to hack the hell out of them 🙂
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Great to know, replacing my DS1010 puled the trigger on UGREEN
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Is there no 4 bay plex solution from synology for 2025 then ? Is the recommendation to wait for the ds925+ or simply don’t by synology ?
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Very frustrated, I’m a customer since 2015, persuaded at least 13 friends to buy their nas, but now I’m so upset, I’ve been holding 2 .. 3 years to buy their newest model , now I just want to go elsewhere, very upset
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No 10G = No Upgrade to 925+.
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synology scam you could sniff from miles. Personally I went to QNAP with my first NAS and I never looked back at synology scam.
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What a joke.
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I totally lost interest in Synology. Stopped listening after the HDD verification issues.
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I need an advice. I have a DS918+ with 4 x 4TB WD Reds in SHR1. I’m getting short on space, but otherwise I’m very happy with it. I need to do something, and I don’t know what. New DS925+ (with new disks unfortunately) or other model or extra DX517 (I have 5 x 3 TB WD Reds that I can use, 4 from an old DS413 and 1 extra one as an external HD for a PC). I think a DX517 in my case is more sensible, especially because I already added RAM and SSD cache on the DS918+ but I might have missed something so, any advice ?
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Maybe Synology should look at developing and licencing their software to run on the Ugreen NAS, that would suit a lot of people
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This will all but eliminate use of re-certified enterprise drives. Locally, the cost of a DS925+ with 4x HAT5310 8TB Synology Drives, is 40% more expensive than a DS923+ with 4x re-certified 16TB enterprise grade WD drives (which include a warranty and local support). 40% more expensive with HALF the raw capacity. Nuts.
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That box for 150-200€ plus synology Harddrives only maybe ok.
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Synology RIP for private customers. Synology reviews are basically useless from 2025 onwards…
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Have 2 of their devices now, but unless they change their policy, won’t be using another one. May go build myself a NAS in the future and try HexOS…
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Your background looks like a game of 80s UK TV gameshow Blockbuster
“I’ll have an E please Bob”
“It’s not on the compatibility list”
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How would one fully saturate the 2.5gbe?…and same for 10gbe?
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so if I use the migration method to move my old WD drives to the new 925+ or 1525+ and then one of WD drives fails, then would I have to then use a Synology drive to replace the failed drive? Seems like a weird question to ask but it seems relevant for now
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I don’t think Synology understands their user base, it’s not mums and dads buying their products like Apple products. This is not even mid hardware, this is like they’ve gone through someone else’s recycle bin from 2020. The HDD lock in is just taking the piss at that point. It just seems like they are trying to lose customers, considering all the new options starting to surface, especially with the rise of AI. They need to get their head out of their ass and get back in the game.
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I don’t think Synology understands their user base, it’s not mums and dads buying their products like Apple products. This is not even mid hardware, this is like they’ve gone through someone else’s recycle bin from 2020. The HDD lock in is just taking the piss at that point. It just seems like they are trying to lose customers, considering all the new options starting to surface, especially with the rise of AI. They need to get their head out of their ass and get back in the game.
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Hello! I’m looking into getting my first NAS (or DAS) and I’ve already done a fair bit of research, but I still have a lot of questions, more then I can fit in the “Free NAS advice” form on your website. I see that there’s a way to pay for a faster response, but is there a way to get paid advice that would permit a larger/longer set of questions or a back and forth conversation, in addition to or instead of a faster reply?
Thank you!
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Wow. 10 year old processor upgrade. No 10Gigbt. And stuck with their shitty drives.
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If you just want a NAS and already have Ubiquiti hardware, the UNAS Pro is excellent. Synology releasing a product that doesn’t support 3rd party drivers is unforgivable. All other manufacturers support ALL drives so why not Synology? They’ll be out of business within a year hopefully.
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Keep making the Synology reviews with the call out about their HD’s. It will be a good video when Synology changes its mind.
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This will be a skip for me
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I have no problem with them locking down their system. What i wanna know is will it support transcoding for Plex server installation? I mean hardware and software transcoding.
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So I’m curious what percentage of Synology’s customer base are home/hobby users? It’s not like these guys started by building enterprise servers. Seems pretty stupid to flip off the consumers using NASs at home. Why not follow so many successful tech companies that have both consumer grade equipment and enterprise grade equipment? This is just like Plex tearing apart our home media player into separate pieces to make our player into an app that merges all of the external streaming services into a single app. Why didn’t they make a new app? What is wrong with these tech companies? I guess I just don’t understand the market. Fair enough. I’m done with Synology. They simply don’t deserve my loyalty. I got none from them.
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Not Even graphics gpu , old processor , Disk limitation . How to Connect the expension bay we already have ?? Synology What are you doing ?
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Not Even graphics gpu , old processor , Disk limitation . How to Connect the expension bay we already have ?? Synology What are you doing ?
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What I don’t like is in an emergency, I can’t throw another similar drive that is not official, so I have to buy a couple of extra Synology branded drives for backups even if I have perfectly good ones laying around. Screw this, this is a pain because I do use Surveillance Server…good thing I only bought one extra license. I wish Blue Iris supports ARM so I can build an energy efficient NAS/Cam server.
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I think I’m going to keep my current Synology for regular backup for my family member due to its simplicity with its app. But I’ll buy another brand for nas with higher performance with less hardware limitations
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I think they want to ditch consumers, to be honest. This seems calculated. Between this and selecting chips with no iGPU.
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Well, NO! As a consumer and a customer, we must send a clear message. Just no. This policies and simply bullshit. The HAT drives are like 50% in price, without adding ANY VALUE at all and they are not available at higher capacties (3.5. i checked and 16TB is the highest capacity – are we a joke to Synology?) Also, as i am also a part of corporate, if we dont stand now, we dont stand ever. So just “SAY NO” and go QNAP or UGREEN, or literally any other brand, just to make them suffer. Nothing else will make them change their mind. We have so many examples in the history of succesful brands making stupid moves and biting the dust. Seems that Synology mightt be another one in the line…
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Garbage product from a garbage company. And tbh if NAS’s where not a niche, the EU would have eaten these c*nts for breakfast long before they got to launch this PoS dumpster fire.
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Everything is fine. It’s a pity that your way of speaking is “Run Forest, run” ???? And I hope Synology will lose a lot with its new “compatibility policy”
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At 28:20, you mention they removed 10gbe in order to upsell the DS1525, which will have 10gbe option. Has that been confirmed? I thought the rumor was that the 1525 would NOT have 10gbe?
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I thought they made it pretty clear that the “Synology drives only” was for HDD, not SSD:s which would indeed show up as unverified?..
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Can’t even initialize 3rd party drives, wow
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Thanks for your summary review of an actual 925+. I have been planning to upgrade from my old Netgear ReadyNAS units and based on what the older 923+ offered hoped to enter the Synology ecosystem with a more recent model. But the 925+ is a disaster – no 10Gbe upgrade path, drive lockin on HDD’s and NVMe’s – I can’t afford to invest a substantial sum for such a restricted hardware platform when there are other open systems with better hardware and s/w that is almost DSM waiting in the wings. No amount of dangling the possibility of expanding the approved hardware list will convince me to buy Synology now.
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So if I upgrade from my current DS920+ and DX517, can I just swap my drives in the DS920+ to the DS925+ and then use a USB-c to eSATA adapter to use my existing DX517?
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Qnap Yes
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Whats the bet Synology are asking HDD and SSD makers to PAY them for “verification”. Its a money grab.
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Synology feels like most other tech companies nowadays that have been dominant for ages and have created an ecosystem that customers cannot or will not move on from and as a result those companies stop innovating. It always ends badly.
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If you can’t use the drives you want, is it even yours?
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does he have a phobia going to a dentist?
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all it takes for compatibility is a BIG CHECK. What hardware encoding do you get with this processor, does it do hevc?
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Can you make a video of alternatives? As Synology is a no-go for most people now.
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Synology can get fucked
clowns, I can no longer recommend them business wise
what happens if I can’t get a drive(s) for replacement at a client, the client gets fucked … yes!?
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Prefer 1gbe with option for 10gbe vs 2.5gbe and no option
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What a great new release from Synology! I started to run out of space on my old 2-bay DS218play, so I started looking at upgrades, and after seeing their new line, I knew for certain I’ll go elsewhere. Ended up with a DIY NAS with Unraid. Thank you Synology for making my decision easy!
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What about moving shr volume pool disks (non synology) from old synology nas to ds925+ and replacing one for rebuild (also non synology). Is it allowed by the system? Will it rebuild?
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Synology needs a reward for how to tick off a loyal customer base in record time ????. As a long time Synology user on my 3rd NAS, I’m replacing my Ds418 with a Ugreen which is arriving next week ????????. I’m willing to live with less polished software or install Truenas or Unraid if I WANT to. Good luck to Synology from here ????????
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Switched to diy earlier this year after 3 synology’s. You outgrow them eventually anyway i think, but synology is making the switch easier every year 🙂
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Bye bye synology
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A NAS for hardcore fanboys. ????♂
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Just working on a follow up article and video testing different Unverified HDD and SSD NAS scenarios (boot, expansion, migration, recovery, etc). You can follow the Synology 2025 NAS Series 3rd Party Drive Compatibility Test Article here – https://nascompares.com/guide/synology-2025-nas-series-3rd-party-drive-compatibility-what-works-what-doesnt-right-now/
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Up Next: Synology electricity required other electricity is inadequate.
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I had a Synology like … 13 years ago. Replaced it by a DYI linux-based server 10 years ago which is still working today (it’s due an upgrade this year). I’m NEVER going back to a proprietary solution, even less so one that even restricts what kind of additional hardware I can put in.
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It is, as of this change, no longer “the gold standard” anymore.
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I’m giving up on Synology. This is ridicules. I’ll see if I can sell off my old ones & go with another vendor while I can.
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Just curious one thing I didn’t see in the video is testing 3rd party ecc sodimm modules and seeing if it would boot or not. If you can maybe clarify if it would or wouldn’t that would be great thanks
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I don’t want it.
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I used PLUS models simply because anything else were slow as hell at that time when I bought them, not because I’m using it for enterprise use case. I just use NAS just for home data stockpile and backup. GG Synology. You guys were great. Not anymore.
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ECC but no ZFS, old CPU, 2×2,5GBit but no possibility to upgrade to 10GBit, expecting the usual pricing, no third party HDs? I do not understand the strategy behind except of completely getting rid of all private customers -> too bad, after 2 decades, good bye Synology
But thanks for the video!
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So all Plus series are now for corporate $$.
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Synology are OTW to garnering a lot of HATE. Remove USB support instead of giving warnings, but allowing people to use it. Destroying DS Video which is looking better and better now that plex have decided to piss off its users, and now the HDD scandal. Removing 10GBe support was idiotic. I do NOT need a new NAS currently – partly as i have 6 of their older ones, but will not be considering them again for a very very long time. Xpenology is looking very intriguing now. I suspect many people will be looking at it a lot more closely. Hopefully Synology ave a Jesus moment and repent. As they have sucker punched those of us who used to rave about them and recommend them to everyone we knew in business. I have nothing but contempt for this company now.
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I will wait to see how they add 3rd party HHD’s to the compatibility list, but if it doesnt open up equitably … I AM DONE with Synology and very interested in alternate products.
Synology, wake up and realize this is a bad idea. This isnt some Adobe Ps subscription model where you see dollar signs if you force users to capitulate … unlike Adobe, Synology has multiple equal competition … which means this is just dumb. Back down and call it a mistake, or we will on mass … leave.
The only way it will work, is if Synology drives are up to 20% cheaper than equal Seagate or WD drives. That is really only the way this will work.
… not likely. Synology is showing that they only see its customers as victims of cash sucking.
The software argument is not as user friendly unique, as it used to be. Ya need to look around at your competition.
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Done. I’m not buying another Synology.
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916+ just died, I’m almost forced to buy a 1522+ to recover my data. Horrible timing.
I have a full Unifi setup at home. I wish I could buy the Unifi NAS Pro, but I want to get my data out of the Synology. I have an offsite backup of everything on BackBlaze, but still don’t want to risk going to a backup solution when I have these HDDs … I’m worried about data degredation, so I’m going with paying Synology my $$$ just to get my data.
I will upgrade to Unifi NAS Pro MAX once it comes out and has a stronger CPU more RAM, because I want to put SSDs in that guy to actually take advantage of the 10GbE.
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Can you go into a deep dive with the Synology Software? I’ve been looking at getting a NAS for a while for my small office (2 people, max 5 TB storage for CAD/design work plus surveillance for the office.) I’ve looked at Synology DS925+ and it seems like its software is pretty robust but my small business is running on Unifi and I’m also considering the UNAS as well. Which would you recommend?
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Hardware lock – I’m out…
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Folks are rage-quitting for UGreen. But I don’t see anyone posting videos that UGOS is way better than DSM. Or TrueNAS is so much better. This feels like all the people moving to Canada if a certain President is elected. But no one actually moves. ????
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Finally migrated from my old workhorse to a new NAS. Looked at Synology long enough to know that vendor lock-in is an immediate disqualification. I understand that (perhaps) they want to reduce support overhead and troubleshooting complexity by forcing users into standardized drives (conveniently from Synology). But continued lackluster performance and the apparent restriction on after-market hardware is a good way to put yourself out of business.
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Thats a Hard No for me
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You grimacing at the elephant… is my new desktop wallpaper! Brilliant ????
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I think 2 things # This was a typical fence sitting BS Robbie review …a 6 year old CPU? No 10GBe …it is a complete piece of crap hardware wise … #2 Who else has locked down their ecosystem? …hmmmm members only ??? Get stuffed Robbie you are nearly as bad as Synology these days
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Looking to upgrade my DS1019+ to DS1825+, But if they lock the drives as well then I”ll look at another brand.
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The only efficient thing about that cpu is the price to Synology. Its gen 1 embedded Zen. Gen 2 and 3 exist and are more power efficient, made smaller, and run cooler.
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@nascompares Thank you for trying other ways of bypassing the new NON Synology drive policy.
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Synology have discovered ensh1tification. Sad.
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I’m gonna save everyone 30 mins. F—K Synology, go buy something else. That’s all
NASCompare you shouldn’t be reviewing anything Synology anymore! Don’t support the BS!
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I notice you have the FFmpeg6 software on the NAS, what does it do with regard to NAS, or is just a file converter?
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Used Synology for 12 years. Moved to Unraid after everything that has happened.
Can’t believe Synology execs had no idea of the public backlash
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Rip Synology ????
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Bye Bye Synology may as well retire my 918+ now before they nuke it
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It’s a software lock nothing more. I’m looking into other NAS solutions now.
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I have a DS414 with 3x 2TB and 1x 4TB drives. I’ve been wanting to update to a new NAS but waited for 2.5Gb ethernet. Now though, I don’t know what to do. I’d want to use my existing drives but with a clean install. I can’t afford 4x new 4TB Synology drives on top of the NAS unit itself. I only really use the NAS for file storage and Surveillance Station (I have one paid for camera licence I’d need to transfer over somehow). Are there other NAS units from other manufacturers that have the camera surveillance?
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who is going to buy this? a 2018 CPU, no 10gbe and locked proprietary drives = ewaste
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I didn’t buy the DS925+ PURELY because of the drive compatability issue, even though I wanted the 2.5GB ethernet.
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Not so sure the chassis is good for noise.. I just updated last week from a DS416j to a DS923+ (because I didn’t want the 925+, as I use Ironwolf drives) and the noise is considerably higher from the drives, fan noise is fine, but drive noise is probably 6dB louder.
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Still trying to flog a dead horse I see, DSM is good but it isn’t the be all and end all of operating systems
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12:54 is HILARIOUS! Nice touch dude!
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can you add/change the local compatibility list via SSH like the older versions?
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They can kick rocks. The clock is running and DSM will be a subscription service soon.
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this new machine is 6 years too late.
Forcing the Buyer to buy extremely expensive hardware that is cheaper and better on the market (on top of that from the original manufacturer) makes no sense. It would be fair to take this step back and sell the software in return.
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I am Not Even sorry for Synologys downfall. What a joke
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I don’t mind the closed solution in general. But what I mind is that Synology doesn’t manufacture hard drives or ssd‘s, they are simply taking away the transparency and comparability for me. They may start with a quality oem product, but who give me the guaranty that this will stay like this? And where is the advantage for the buyer? I know that my ironwolfes and 990 pro are a good choice at the moment. And if they don’t deliver in future I can see that and change. I can’t do that with Synology branded hard drives or ssd’s. at the same time the competition is catching up with their software. We have several QNAPs in use, I don’t have a problem with it. I am not using their remote access and I deactivate the admin account which comes with the system. If I need remote access I can use a VPN. So for me Synology is no longer on the shortlist
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Bad policy for Synology, compatibility list should be extended to 3rd party. This is not good for anybody annd their reasoning is a load of crap. Imagine if HDD supply chain is suffering, you can’t just pick up another HDD and restore your system.
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They should sell their OS and stop making hardware, and they are well on their way to doing so, we can see that this tin can serves as a showcase for their software, a bit like Linux distributions known for running on Pentium 3.
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Wait a second! It is not an upgrade. It’s a downgrade. 2x 2.5 instead of 10 gbe. And usb-c expansion and only branded drives.
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I’m looking to replace my ds918+, but since Synology has decided to go full villain, someone else will be getting my money.
I hope that they go bankrupt and someone else buys the company and returns to the old ways .
Meanwhile, bye bye Synology.
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Thank you for your excellent video with details !!!!
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“even with hard driver you will still hit a bottleneck even if you use smb multichannel”
What? How?
With 7200rpm HDDs in RAID 0 u get 300mbit (less then that IRL).
You can easily exceed that with SMB multichannel with two 2.5gig nicks
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So many better solutions today, bye Synology. Same old story though, scrappy tech company has good ethos and hardware/software/prices supporting customers while gaining market share. Within 15 or less years gets overconfident and greedy, hardware/software/support starts to take a back seat to profit and then they lose market share becoming niche, sold off, or die. NEXT!
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28:13 “more refined compatibility listing” Why use such marketing language? The compatibility has not been “refined”, it has been severely “restricted”. Come on, you are better than this.
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27:41: “Synology needs to be clear about the messaging…” Messaging is not the problem. The anti-consumer policies are the problem. The new hard drive lock in is just the latest in a series of anti-consumer steps. I bought two Synology units before the company went crazy, but will not consider them in the future anymore. Anyone buying an underpowered and overpriced Synology unit today will do it at their own peril. Why wouldn’t Synology continue to remove features for which customers have already paid for like the codecs or USB driver support they removed to save a few pennies on licensing fees?
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It’s impressive how much Synology does not want my money.
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What about migrating a DSM 7.1.1 raid array to the 25+ series NAS?
Many users need to upgrade from DS1813+ to DS1825+ now when the software update support for DSM 7.1.1 ends in a month.
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Why are you including Plex Media Server in the DSM apps, when this hardware does not have a CPU that properly supports Plex Media Server?
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18:03 “But for new users, this is all nothing” (paraphrased). Of course it matters to new users as well, which options they have. New users won’t be able to choose the manufacturer they trust most. They won’t be able to buy the drives that are available in their region, are on sale, etc. They won’t be able to use drivers larger than those Synology supports and the moment the largest Synology drives are not very large. Finally, even new users will be forced to pay the Synology tax on hardware, they could buy from the OEM (Toshiba?!) for less money.
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Where is a proper Synology Server, that uses 30w like my ds220. Well the first Synology that is feeling Borring ????. Like minimal ports, no cheap HDD options, limited expansion. NO home user wants to pay 1000s for some photos and movie server. Call me when it is 500$ with drives included????. And i have Synology no plan to upgrade this way.
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Well, I have been using Synology for the last 10 years, not anymore, they have stopped in the past, new models with 2.5gbs NICs, where is the full NVMe NAS solution with 10GBs NICs? im not even talking about the CPU.
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The CPU is better than the previous one, but does not support transcoding, which is a big drawback for anyone wanting to use the NAS as a media server. For anyone just wanting reliable storage, there are much more cost effective NAS options available.
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7:44 “2.5 Gbps, an upgrade on this and maintaining that similar price point, is something to be applauded”. No, absolutely not. It is something to not boo at. Removing the 10 Gbps option at the same time, annuls any credit the company might have received for finally not repeating the embarrassing 1 Gbps connections. Call a spade a spade please. Anyhow, with their drive lock in policy, on top of all the other lock in, and Synology removing features and apps from DSM, it does not really matter how much the hardware is (still) behind competitors anymore.
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I’ve been a Synology owner for 9 years and have been anxiously awaiting the release of a new 4-bay for a year at least. But recycling the same CPU they’ve been using since the x21 series and blocking DSM install + future upgrades using even high-quality NAS drives like WD Red Pro has left me very disappointed. At the higher capacities Synology-branded hard drives are so much more expensive than WD’s NAS line that Synology drives are no longer a viable option.
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As a home user, not allowing third-party drives is a deal breaker. Choice is the answer. If I choose to take the risk, then it is my choice. I hope they change their mind. I know they make a lot of money on their own branded drives, but it is up to the community to stand up to them and stop buting their hardware.
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There’s a script on github from user 007revad named Synology_HDD_db which is able to add currently installed drives to compatibility list on the fly. It also checks it on every boot in case DSM update overwrites the list. It would be great if you could test the script on DS925+. It won’t allow to initialize the OS, but I wonder if it would allow to create a volume on not officially supported drives.
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I’ve been using Synology nas s for over 10 years . I got a little two bay ugreen nas the other day and I’m very impressed .And I’m thinking of replacing my ds918+ with a ugreen dxp4800 pro now .
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I had a DS2419+ with expansion unit. So place for 24 drives. I never did and never will buy any Synology drives. Sold my units and have gone full Unraid on HL15 systems of 45HomeLab.
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For years, Synology was a reliable choice for me and many of my customers—simple, intuitive, and stable.
However, over time, Synology’s hardware began to fall behind. Sluggish CPUs, insufficient memory—until the point where I could no longer support virtualization on high-end Synology NAS systems. And these were expensive systems.
Synology continued to release devices with underpowered processors and limited RAM, while also failing to adopt higher ethernet speeds. That’s where they lost me—and my customers.
At first glance, their new hardware seemed promising. But then came the restrictive policies. Synology now requires me to purchase their proprietary disks. Sorry, but I prefer to choose my own.
How do I explain to a customer that, after a system crash, their NAS only accepts Synology-branded disks and refuses others from reputable manufacturers? How do I tell them—while their business is at a standstill—that they must wait three days (example only) for Synology disks before they can resume operations?
The customer will decide for themselves. This leaves me no choice.
Anyway, thanks again for another excellent review.
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No more synology for me due they locking customers to buy their HDD only
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lets see how their shareholders take it 😉
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When DS1525 is releasing?
Waiting for a 1825xs+
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Sorry but I must say that I don’t think it’s necessary to read any reviews about Synology products again because I believe many customers will not accept their BS policy and will not buy it again
The old hardware was too outdated in the first place so there was nothing worth seeing, and now there was no need to know it.
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I know you need to cover this device, but on the other hand these video brings attention to these devices which all users should avoid
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A design thing: I hate the Ugreen big numbers on, I like this without huge numbers, small numbers on the bottom.
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The fact that they are so anal about not letting you use non tested drives is ridiculous. Just give the user a one time warning on initialization that your disks is not on the certified list and let it be with that. In 99% of the cases there will be no problems.
On another matter .. I have seen several cases of different NAS systems or NAS boards where they Specify a max of eg a 4 disk system 4x 16Tb. Is this just non updated data or is there any problems if buying the newest biggest drives that afaik atm Sata Disks at least go up to 24 TB dependent on brand when your choosing an enterprise drive like eg. EXOS. Is there a hardware or software limit on some NAS OS’es or systems ? I mean why would I buy eg 4 fairly low capacity drives of eg 4-8tb a piece that I will want to update in a year or 2 when I can typically with 4x24gb drives can get a much better tb/money ratio and have around 60 tb with 4 24tb drives in raid 5 that will last me an eternity … or at least very long before I run out of space ????
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Sticking with QNAP and UGreen from here on. Synology are nuts.
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Can you please check if non Synology RAM is supported?
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I’ve always had Qnap and Synology. Unfortunately, it’s been aging out. The straw that broke the camels back was the lock in drives. I went reluctantly with Ugreen and I have been surprisingly happy with it. I have also been keeping my eye on the Minisforum 5n pro.
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It’s a strange feeling watching a review about a product I will never buy.
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Thanks! I’m really curious about the noise compared to the UGREEN DXP4800 Plus and DXP6800 Pro – which would you say is better?
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Synology angered the wrong folk. The IT folk who told small and medium sized enterprises to take a chance on them ten years ago.
None of us will recommend them again after half a decade of software packages falling way behind and causing compliance issues, weak hardware for the faster networks now, the push toward their subscription services, and … the drive thing.
Rebranding someone else’s disk and calling it “compatible” when your compatibility list was behind by years and years wasn’t the correct fix.
Bye Synology. I can build customers far better in a low cost low power server chassis. You WERE the value proposition when you kept software up to date and let us use whatever drives we were willing to use based on customer needs.
We did it because you made a nifty Linux box we didn’t have to faff around with. Now it’s better to build again.
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review, good device from a bad company, dont buy, end of,. 0/10
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happy I went with the DS923+ in March. It’ll work as a fileserver as intended for the rest of the time I run my business with DSM doing what it does best. But in the meantime I’m learning about all the other options and once it becomes less mission critical I’ll be homelabbing the next option.
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@Synology stop having lunch with Broadcom.
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i got one (not plus) and was annoyed that vm was not working / cpu weak … like the software otherwise … how much more expensive is the system with the approved drives … are you taking it in the rear”?
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Don’t forget that now it’s not anymore a ~600€ device you can break the biggy bank to buy and put you’re existing drives in and go on as you go. Double that to a 1200€ bare minimum price entrance that will get you ~6TB usable, as you have to buy the drives to go with it. So any “on budget DIYers” that want to slowly adopt the ecosystem are now out of the equation.
Way to go Syno *clap clap clap*
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Rest in peace. My 920+ will be replaced with a different brand.
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There might be one good reason for the Lockdown of Drives, but Synology needs to communicate it. At the moment there are lot of counterfeit drives around. Drives with 20k + hours are bought cheap and then resetted and sold as “low milage” drives. Those drives issues are falling back on Synology especially when they can’t read out the farm value of Seagates etc. When you buy a certified Seagate drive you are only 10% cheaper then a Synology drive. As example i see right now a certified Ironwolf Pro 12TB for 290€, a Synology 12TB for 310€ and a Seagate Iron Wolf Pro 12TB for 250€ with an “Enterprise” sticker from a Marketplace, which is most likely counterfeit. Thats the only good reason for locking down the HDD, but Synology should communicate it. I am lucky and just bought a DS 1621+ so it won’t bother me for a while.
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What’s a knicker ?
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I’ve been eagerly holding out for news of some refreshed rack mount models for a while now, but I’m so p*****d with the news that they are only allowing their own branded HDDs in the 2025 models, that I’ve decided to vote with my wallet and have just this week ordered a pair of QNAP TS-832PXU-RP-4G units instead. I’m not going to support a company who behaves like this.
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Synology is effectively going a wrong path ! I had Synology until today and now i’m planning to move to Terramaster …
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Just to confirm: for the noise test, did you use the same drives that featured later in the video (1 x 4TB synology and 2 x 8TB Synology)?
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Minisforum N5 Pro NAS is coming! -> this one looks very interesting
⚙ Key Highlights of N5 Pro:
???? Powered by AMD Ryzen™ AI 9 HX PRO 370
???? 96GB DDR5 ECC Memory – Error correction for ultra reliability
⚡ Native PCIe x16 Slot – Expand with GPU, storage, or networking
???? 10Gbps + 5Gbps LAN – Blazing fast connectivity
???? Dual-fan cooling, compact industrial design
☁ Runs MinisCloud OS with ZFS Snapshots, Docker, AI albums & more
???? Built-in NPU with 50 TOPS AI compute power
???? Supports Linux, Windows, and open-source NAS platforms
???? Modular design for easy DIY upgrades
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I bought Ugreen after 10 years of Synology!
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am I the only one desperatly waiting for the QNAP TS-h765eU review? Seriously hyped by your video from computec. Now it’s out for a couple of month and still no review. How come?
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They will change things when they have sold out their ds923+ or the sales chock on ds925+. I wanted this Nas. Not any more, let’s hope my 918+ hangs on
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Leave out DSM-talk, the not compatible HD-talk and wrong connections and the video is gone… 30 minutes wasted.
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I don’t see the issue with the 10GbE not being available anymore, it’s a 4 bay NAS it hardly matters.
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What are some alternatives?
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How good does the cpu handle Plex AV1 decoding?
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If you want to stick with DSM on a new device, just go with XPEnology. Then you don’t even need to buy their NAS.
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End of the line for Synology in terms of new users. And we know what is coming next… charge monthly sub for software…
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I’ve been using Synology devices for a long time. My most recent is a DS923+ and it probably will be my last Synology device.
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Damn that’s noisy
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Hm i think if you want something to compare with the same software Feature you go with QNAP, ugree und also Terramaster are from the software not at the level like Synology or Qnap in my eyes and i have some Terramaster 424 Pro.
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The hard drive lock makes this a complete no-go. It’s completely ridiculous and unacceptable.
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I do not understand why you want to make a “deep dive” for a device, which is in fact the same as 923+ with added restrictions and removed options.
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They’ve made a system that only remains usable while the “compatible” drives are still in production, with no guarantees that they will expand that list in years to come. Good going.
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When I hear you saying moving forward , I hear moving away from the brand 🙂
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Customer (and Fan) from Day 1 with the DS-101. It’s really disappointing seeing a Brand with this potential going the wrong path the last Years. Mismanagement at it’s finest. No innovation, middleclass Hardware, restrictions everywhere. The only pro is (was) the OS, but now it’s definitely Time to switch to other Brands that are willing to give good Customer Experience. Sadly true
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I don’t see a single positive comment, lol. Synology got too greedy.
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VOC has no place at Synology. They will rue the day that arrogance ran marketing and ignore the impact of this on the customers. If they devoted their energy to make the software best in class they work lead the competition. Alas, the beginning of the end Thank you, cheers.
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Right now synology looks like the main character of the movie Bedazzled (2000 film), 8:28 you get what you ask for, but lose another key feature
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LOL there needs to be MORE reviews by youtubers like this, it makes the buying decision SO easy.
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i was SO Close to buying Scamology, but, NO MORE!! don’t like, don’t support their business practices. UGreen baby…way more bang for the buck!!!
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The review looks like a paid review, like it’s no big deal, you can buy disks, I suggest you unsubscribe from the channel for such a positive review of synology devices.
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Apparently they have no fear of customers moving to Qnap, says loads of the perception of Qnap offering I guess?
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I am curious how the mood is at the Synology headquarters at this moment.
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Goodbye & good riddance synology
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Thanks for the review and especially for that you tried the DSM initialization using different disks. So… All in on Truenas Scale and a DIY build! 🙂 In the case Truenas Scale Community Edition goes away, I will just use plain Debian. I will never lock myself in once again. I own a DS214 and DS920+ at the moment, and can’t wait to get rid of them. ( I will probably keep the DS214 as a relic, too old anyway 🙂 )
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Adjust your lipsync, please. Would make it much more professional. Don’t use Bluetooth speaker to edit the videos and verify with built in speakers only (like laptop or tablet).
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unfortunately i just can’t trust them going forward
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Question for your follow-up video: If you start by migrating non-Synology branded drives from an older Syno NAS to the 925+, what happens when you try to hot swap or upgrade them? Can you hot swap or upgrade using IronWolfs or WD Reds, or are you then required to go to Synology branded drives?
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Synology: We have a robust OS and even if we keep on releasing Celeron based machines, people will buy it!
Synology Sales Department: But we can increase our profits by selling our own drives!
Jesus. I bet you the next dick ass move they’d be doing is backporting this restriction to old devices.
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As usual , thanks for the FANTASTIC video. I am a 1984 Mac Consultant and veteran who has a half dozen Synology clients with MANY 8-bay Plus units from DS1812+ to DS1821+. And I also PERSONALLY have 5 8-bay units at home. Sweetie & I are BEER VLOGGERS and you need big RAIDS to vlog beer [haha]. Anyhow, it is GREAT news that they will let you migrate to a new unit. I personally have two DS1813+ that DESPERATELY need to be migrated. So great to hear I can do that. BUT, what happens is AFTER a DiskStation is migrated to a DS1825+ and a drive fails. Will you still be able to REPLACE a failed drive with a Seagate IronWolf Pro? This is ESSENTIAL to know in advance for proper planning. And also it is REQUIRED in my and my client deployments. ALL of my personal and client deployments have AT LEAST one 22TB or 24TB drive installed. And as we know Synology caps their NON Pro drives at 16TB. So that would mean TOTAL DATA DISASTER if a drive failed in a MIGRATED 2025+ [that has 22TB & 24TB Ironwolf drives]. Can you ask your sources this critical question? Thanks so much! And, as always, thanks for ALL the great videos.
– Eric ZORK Alan & Sweetie [ ????Professional????Poets & Bed ???? & Beer???? Vloggers ]
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I’ve purchases some unreliable NAS solutions in the past and was so happy to have found my way to Synology many years ago. I now own four of them not including the ones that I recommended for purchase by my employer. I am saddened to see the tides change with Synology and not looking forward to starting a new search for a new reliable NAS solution that checks all the right boxes. Thankfully this time around the NASCompares channel exists to help with that journey. Thanks for all the reviews, comparisons, and everything else you do! Exceptional work!
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I seriously doubt Synology is making a loss or just breaking even on this hardware. They’ve used the same chassis for years, dropped 10GbE connectivity and replaced 1GbE Ethernet with 2/5GbE Ethernet at an additional cost to them of probably under $10. What you’re paying for, what you’ve always paid for with Synology, is DSM.
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The fact the SSD works totally gives up the game. This is all about greed period.
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Really wanted to get a Synology but had to Go Qnap I agree They are going down the wrong path . As i always say pick what works for you but they do have a great product wish they would change there mind on the Drives
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Completely agree with fellow commenters, Synology is running in exactly the opposite direction of success. I still have an old 1812+ serving up files offline and haven’t deployed any other brands since. Unfortunately, this is ridiculous and there are so many more good options than there were when I installed my first Synology box.
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if its the HDD firmware that controls compatibility, i wonder if there are tools out there to copy over firmware of compatible to non compatible drives so they can get detected esp if the drive are basically the same bar the firmware.
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Pretty sure my last sybology product has already been purchased a while back I
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It’s always hilarious to me when brands are so sure they’re King and start doing anti-consumer/anti-choice stuff like denying other drives. I get it, there is some argument that they control quality and reduce support costs or whatever. Reality? People care approximately 100x more that they can use whatever drives they want then some marginal promise of better support-ability. Hardware aside (which is just really lacking for a long time compared to competitors), their policy decisions and inability to respond to feedback from the people that pay them will kill the company. Mark my words.
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Noticed the elephant in the room. Well done! ????
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Oh Synology… no innovation and behind the times imitation… Nope you’ve lost me, time for a self build… shame the DSM software isn’t the worst ????
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When your nas is so overpriced you can maintain the same price for a decade lol.
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RIP $ynology
Next Up: RIP D$M
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F Synology
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So in other words Synology says fu to customers. This seals it I was looking at replacing my ds1815+ what i know right know is it will not be an anti consumer over priced synology device.
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20:55 Wait, did I just hear Robbie mention Emby?!?!?
Operator: “911 What’s your emergency?”
Citizen: “Yeah this guy is on the ground. He mentioned something about a Emmy or Emby and said the name Robbie and then he fainted, I think”
Operator: “Can you check if he has a pulse? We’re getting a few of these calls today. DId he have a Youtube video playing?”
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After seing what route Synology is taking I wont buy anything from them.But have been looking at Asustor 4 AS5404T I think that might be a good option…any thought about that one ?
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My DS1522+ was my last Synology DS
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“will allow more verified drives down the line”, here’s a thought don’t block any of my drives period, Synology ur dead to me
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I was waiting for the newest Synology hardware to come out before getting on board. I’m changing my mind and going for UGreen after trying and being happy with their DAS.
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What it means is that I won’t be buying the new generation of the Synology NAS to replace my old Synology NAS (DS213). Period end of line.
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If I want complete control over my hardware and software, I’ll build my own NAS. Maybe Synology should just supply these units pre-populated and ready to run out of the gate as a NAS appliance. This would help to manage people’s expectations and make their motives more transparent.
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Planned to buy 2 DS295+
Reliability is key, bfrs, mature software.
I don’t care for old cpu and only 2.5g nic.
Have working old Synology and never any problem.
Disk compatibility situation is disturbing.
I’m not yet giving up on a Synology, but I’m delaying any decision on purchase until there is more information on compatibility on certified 3rd party drives.
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While Synology does this nonsense I’m in love with my Asustor AS6704T.
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Synology – no more. HDD issue is simply scam. Synology “drives” are just rembranded. Synology didn’t discovered anything.
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That cpu is embarrassing. Probably cost them five bucks.
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Locking out third party drives is a non starter for me. I currently have an 8 bay 1821+ with a 10GB Ethernet connection. Would you please do a video of alternatives?
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MANY THANKS — Also the insight into power consumption was useful – much higher than I realised. Bought 4 Synology units in the past . . .
Synology – so called simple DSM – is now being contested by another vendor with very very simple OS
Looking forward to buying a UGreen DXP8800 PLUS and installing TrueNAS
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Why would anyone in his right mind buy Synology ever again?
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I’m going to replace my current Synology but that will be a QNAP or UGREEN
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I’m hugely disappointed by Synology move, and I was considering replacing both DS920+ and RT2600ac devices soon.
I will never buy any new Synology device until they change their mind, apologize, publish more consumer-friendly policies and deploy updates to their device to bring any 3rd party drives / periphericals.
If you have hope Synology would put 3rd party drives in their list, I’d say: NEVER buy tech products based on promises of future updates, NEVER.
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Went with ugreen.
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sy”NO”logy ????
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Thank you for the review but I think people have already moved on from synology
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I saw you mentioned that you can bring drives across from an older system. Perhaps difficult to test, but it would be interesting to see if you would be able to exchange a failing “non-supported” drive with a replacement “non-supported” drive, or if you’re then forced to use a Synology branded one.
At this stage, if Synology would be interested in selling DSM licenses without their device restrictions, I’d be tempted. I still very much like working with DSM.
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Obsolete hardware, locked to their brand hard drives. I’m done. Going to refresh my 2 old Synology NAS to another brand. There are better options out there for hardware. Synology .. you just shot yourself in the foot. The internet doesnt’ forget.
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for me, personally, after the whole drive compatibility and locking out and stuff… for new clients or first time buyers: DON’T! There are several options available, so avoid synology as the plague if you value your freedom. No matter the state of the software, you should not be agreeing with the locking (out) polacy. For existing users with either synology drives, or 3rd party ones that are fairly young: if you have to buy, then I guess you have to. Just keep in mind that since they pulled the stunt with the drives now, it’s always a possability they’ll lock out older gens of their drives eventually… They never said they won’t, so…
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I’m no longer buying any Synology products, they removed all freedom of using any drive you want, they removed 10gbe, removed igpu’s, removed many first party apps and removed support for third party usb devices like Ethernet adapters
What a terrible way to go.
I’m in the mids of creating my 16 core threadripper unraid server (I might also try truenas before committing to unraid) where I have as much freedom as i want to use any hardware I want.
I also have a ugreen dxp4800 plus which is so much better in terms of hardware
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The USB Type C for the DX525 expansion unit seems to be a Thunderbolt port.
It would make sense as it will allow direct access to PCI-ex lanes, and obviously faster than eSATA.
Considering Synology put a screw on the connection cable, they probably want to avoid hot unplugging.
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I don’t think there is a competitor to their Photos app , for that reason I plan to just buy their hard drives
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It’s a shame watching all these top Nas YouTubers tip toe around the fact that synology is going full anti consumer here. I guess they don’t want to make daddy upset. lol. These videos like this feel more like paid damage control review videos. I mean look at basically every single comment on every video regarding synology in the last few weeks. It’s pretty clear what the general public thinks of this. It’s funny seeing Linus being the only tech personality with an actual backbone to call it for what it really is and not bow to this corporate machine. Imagine Microsoft waking up one day and saying that windows will only support MS branded Hard drives or hardware. No person should support this behaviour.
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I just talked to my Synology Rep ,, He Replied the following.
No information on this side it looks like we should have more information on the hardware compatibility list in June!
I then replied I would need to put any New Synology purchases on hold till Synology decides there policies.
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Wow…A CPU (without GPU) from 2018, no KI Features, missarable Docker-Support, just Synology HDDs. I hope they will lose 95% of their private customers.
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Sorry if I didn’t catch this in the video but what happens if you migrate from the 923+ with WD or Seagate drives to the 925+ and then replace one of the WD/Seagate drives on the 925+? I assume if won’t initialize even though it did as part of the migration?
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Simple as that – ARC loader – Synology unchained working perfect. I hope Linus will do that banned video about Xpenology – they unleashed lawyer dogs on him when he was preparing it. He hates them to the core and promised never ever touch their NASes again.
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I’m not buying another turnkey NAS, so it doesn’t impact me. BUT if I was. There is no way in hell I would trust a statement that we are going to expand the compatibility list going forward. Only a complete fool would assume that. No one should buy this garbage. Synology should have delayed this for a generation so they or their vendors could get a more complete compatibility list, with maybe only missing the extreme top tier stuff that may have come out between the final testing and the release of the device.
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If I’m wanting to upgrade my Synology 918+ that I use mainly for plex, are there any suggestions as to where I should look. I do utilize transcoding for remote playback so that is something I will need in the new unit.
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For sure they won’t see another penny from me. Vendor locking rebranded hard drives is just nonsense.
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Corey Doctorow needs more credit for coining the term “enshitification.”
I was willing to pay more for less hardware because the software was so good, but now even that is slowly eroding, and now everything is worse. They are clearly trading their past reputation for temporary profit increases. Synology will never be worthwhile again.
I am heavily invested in the Synology ecosystem, but I will not be buying any other products from them ever again.
3:30 Consumer-grade NAS units should use bigger fans for less noise. People use these things in homes for crying out loud.
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Waited months for this to appear, very pissed off when it did, too little too late Synology, bought a Ugreen DXP 4800 Plus and very happy 4 * 8TB Seagate Iron Wolf Pro, upgraded to 64GB memory, 1TB SSD cache, brilliant.
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Their hard drive policy, really is giving me the feels that they are one step from requiring a subscription to use their hardware.
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Lovely 2018 CPU, only 4GB of ECC and only 2,5Gbit/s… paired with their hdd-bullshit it comes down to a hard pass. 🙂
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Thank you for the review. I’ve used Synology for the last 11 years. I’m going to buy a new NAS next week and will not buy a NAS that mandates I use their own hard drives. Synology has headed down the wrong path which is highly disappointing. Going UGreen next week
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I own a Synology, that will he the last I will ever buy and I need a new NAS ???? especially if I can’t reuse the drives, at least without warnings
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The worst power connector on earth. You look at the back of it and the cable drops out
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This is such a terrible policy. I predict that whenever DSM 7.4 is released in a few months, Synology will backtrack on this entire scheme.
Synology needs a few months and a few financial reports to realize this compatibility scheme was a horrible idea.
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Removing usb functionality is clearly a push to cloud backups in the future. Security my a$$. My USB backups at various locations are the most secure. Glad to move on from this company’s products. It’s like they want to keep the gunned at their feet every time.
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This should be a short review. The only thing Synology could have done to make this less attractive was to have a swastika embossed on it.
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So, my currently equipped exos disks on my 8 bay Synology Nas which are on that compatibility list are now no longer compatible?!? What have Synology done for those older models to get them on the compatibility list? Was that all some show and shuffling of money and no real tests? And why are disks from vendors that say they are for enterprise nasses not automatically approved? As if those vendors don’t know what they are doing (wd red as exemption with their shingled drives). This all feels so wrong on so many levels.
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We don´t care, I didn´t watch the video, I come here to say you should NOT even recommend this crap to consumers.
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I was going to buy a DS1825+ when it will be released, but I am conflicted. I was going to use Seagate Factory Refurbished harddisk, but since I may not be able to and need to spend ~$155 extra on each harddisk, I am considoring just buying the DS1821+ – The price for using Synology drives will be the whole price of the NAS in extra spend.
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I have the ds920+. This will be my first and last synology. Will never buy another synology. Going DIY route moving forward when this ds920+ dies.
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Junk! UGreen DXP8800 PLUS arriving today! :o)
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Stop this and support the community. Boycott Synology until they change their asinine policies. With you and other NAS channels we can force them to back down.
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My ds1819+ is my last synology. I’m not seeing value in why I would upgrade to newer models. Sybokogy needs to learn it needs to show value for existing people for them to upgrade. 2.5G should have been standard years ago. 10gbit and dedicated nvme. Rack mount still doesn’t have it on the base. Over time I’ve found that I use my synology mostly as a docker host plus basic nas functions. A second hand dell R240 in my opinion beats this hands down.
Show people the new value your devices are providing and you’ll sell more. It’s clear synology are trying to maximize their profits and reduce their costs. Compared to my existing 6 year old unit i get, slightly faster cpu, same power consumption, same noise, less network, same software. Why would i upgrade (I realize I’m not comparing the same products. While I’m interested in what the new DS1825+ I would never buy one.
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They can stick their systems where the sun don’t shine until I can use drives I already own
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They are looking to add ‘3rd party’ drives …
Buy on what exists, not on what is promised.
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Many thanks, great video 🙂
Good box for SMBs but for home use, no. I was considering this and the DS1525, over the last 5 years, Synology has removed so many options and features since I purchased the DS systems so best I get something else 🙁
Synology appear to be so many years behind everyone else with the hardware. As Synology has stated, they are a business appliance provider.
I just can’t justify the additional cost of Synology branded HDD/SSD/NVMe/Memory.
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Does the 925+ support 3rd party ram?
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and, then in a few years, they’ll act all surprised when or if counter fit synology hdds start popping up…
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Great review as always. I appreciate you tried migrating, and that the old pools and volumes mounted and worked in the new hardware. Have you tried removing a single drive from a working pool of non-synology drives, and replacing it with a like “non-synology” branded drive? I’m curious if a drive fails, can we “repair” with another non-branded drive or not. While still not ideal, would give me a little better feeling about migration if I had to do so. Though as a DS923+ user, replacing my existing unit with another DS923+ would make more sense, particularly since I have additional RAM and the 10Gb card for it. Thanks again for your videos and have a great day.
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I thought Synology just been greedy and stupid, trying to monopolize SMART in a NAS system, but they just shutdown all 3rd-party drives for the new NAS, this is going full retard at max speed.
But at some degree I understand their decision, the new gen of Chinese NAS brands are rising, there is no hope for Synology in home user market, so it’s best for them to cash in all these years of good rep while it still can.
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I’ve had three Synologys over the years and been pretty happy with them overall. I only use them as file servers though. I see a lot of people here saying they will not be buying again. I’m just curious to why. Is it only the harddrive issue or do you guys have other issues with these new models?
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It can be the best NAS ever created, I am not touching Synology stuff ever again and I have had 5 or 6 of their units over 15 years or so (I am still running 3 of them). The trust is gone with their anti-consumer bs.
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Given for how long Synology supports old systems, you’re better off buying a DS923+. You only get a newer CPU on DS925+ but with a ton of drawbacks.
Also I’m hoping for HexOS to pick up fast this niche where people want reliable systems with lots of features but it has to be really simple to use and set up.
Let’s see how it goes
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No Synology again! Poor service!
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DRM hard drives….. yay I’ll never buy Synology again.
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They can jam it.
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I liked my Synology DS1019+, and was planning on upgrading to a newer Synology. I ordered a UGREEN 6800 Pro yesterday because of Synology’s new path.
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Prize goes to the elephant in the room ????
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This is the end of synology. Sad but truth. Not gonna buy anymore from them.
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PLEX tests sir please please please
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synology is a big not to me after locking out hard drives. Why companies do this is even things like reducing usb for security? what nonsense.
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synology had me switch from a 3617xs to truenas
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Mediocre hardware upgrade, removing upgrade path for 10GbE connection and final nail in the coffin – third party hardware restrictions foolery made leave this ecosystem after over 10 years. Thanks Synology for making this decision easier and easier with your shitty politics over the years.
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Have a DS918+ with 4x WD Red 10TB drives and was thinking about migrating to DS925. Sad.
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RIP $ynoIogy
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Pros: D$$$$M
Cons: Everything you can think of.
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My DS923+ was my first and last Synology. Too bad, as it’s been a decent NAS for what I need but I’ll be going back to DIY once this one is ready for replacement.
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I’ll probably catch a 923+ once i can get a cheap one (new or refurbished) since i want to “upgrade” my existing 918+ and 517 solution and i really want to have the 10gbe option and i want to carry on using the old expansion bay. But that’s going to be my last Synology product i guess. When they started to partially lock out other HDD vendors it was already a bitter pill, but they are going way too far. Vendor lock in the business segment is understandable but for home users and prosumers it’s understandably a dealbreaker i’d say. The Software may be as good as it gets but the hardware and the “philosophy” of the company i don’t want to support anymore.
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Jep wont Upgrade any time soon
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I was just about to upgrade my DS1515 to the new 2025 5 bay model. But I might have to reconsider…..
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not getting my money..
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i’m running an old DS918+ and love it. i was given it used, as a gift, and thought Synology was a rockstar with their NAS devices (2020 or so). Now? Yeah, no , I’ll be building my own from now on. What a horrible company.
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Synology is going down a wrong path, will never buy another (loyal customer for 15 years)
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Nope
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Caveat emptor
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The infamous DS925+……
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TLDR overpriced garbage
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Hi sorry if this is the wrong place to ask . I have a pc with 2x 4tb hard drives in and I stream my films from it to my tv. Is. Ugreen better for this I want something that I can connect straight to the tv by hdmi 2 or hdmi 2.1 thanks for your time
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Welcome QNAP, my old friend.
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I’m so disgusted at Synology now that I am selling my NAS (even though it works fine) and replacing it with competition. This hard drive lock out is just the beginning. Next thing on their agenda will be a mandatory sign-in to your account so that you can only access your NAS via their servers and a subdomain (and inability to use tailscale or whatever). Gradually they will lock you into their ecosystem entirely, all in the name of “security” and “performance”. That’s how it goes eventually, just like in politics. These companies all eventually start doing this lock out crap (look at recent decision by Bambu 3D printers for example and all the angry customers). Always have to go with open source, even if it means more hassle setting up things, but it’s worth it in the long run. Always research company philosophy before buying, who is running it, what their long term goals are, etc. Sayonara Synology.
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Why are people still using Synology? I really don’t understand
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Decommissioning synology and move to ugreen
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I have a DS918+ system that has become more and more abstract after the update. That is, you need to apply a patch for the external 2.5G network card, a patch for the video station, a patch for H.265 encoding, a patch for external M.2 storage, and a patch for the automatic renewal of the https certificate ACME. If you want to use a camera, you have to apply another patch, and you have to apply it again after each upgrade. Can you count how many patch scripts need to be run for each system update? And this will greatly reduce the stability of the system. The DSM web page is very easy to crash when the network cannot connect to their qc server, and the DS file cannot be accessed. Do you still have to restart the host? The most abstract thing is that from time to time, qc requires you to upload the video of the machine. You have to write a note and put a clock on the mobile phone web page to prove that your machine is yours. I have uploaded it two or three times. This is really no different from a hacked one. Limiting the use of hard disks is an even more stupid decision. Migrating from older models means that users can simply bypass this restriction by using third-party software to write hard disk partition tables and systems, but if users know these complex command line operations, why do they need to spend a high price to buy official equipment? It would be easier to install DSM or even other operating systems directly on obsolete computers!
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I have been and the emphasis here is on been a customer or user of Synology products for many years now.
I once had problems with a DS1515+ with disks from WD that were not on the compatibility list.
This was due to the batch of disks. It wouldn’t have made any difference if they had been on the list.
Then I once had an NVME SSD fail. It wasn’t on the list either. But it also failed completely, so
the list wouldn’t have made any difference here either.
For years it has been annoying that you couldn’t transfer the warranty to the new owner if you sold it.
I got stupid answers from Synology, such as that it could not be guaranteed that the device had been properly packaged,
when it was sent to the new owner.
Oh, that’s why the electrolytic capacitor in the power supply burst months later, because the box, which was the original packaging, was not ok……
Then there were the various annoyances of the customers: volumes only with NVME SSDs, which are on the list,
the annoying message regarding incompatible drives and so on.
Now the final bully of the customers, with this ridiculous “only our drives” nonsense.
As if the customer couldn’t have been given a choice. Support for drive problems when it’s our disks, none when they’re not ours.
Simply confirm with a check mark when setting up the pool.
Hey Synology, thanks for making my decision to switch to another brand easier.
In any case, I’ll vote with my wallet and avoid you in the future.
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I highly recommend ugreen devices. It’s basically a PC and runs unRAID or FreeNAS just fine.
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I will be jumping on this class action lawsuit when it comes around.
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Never used any of their products and never will, f**k synology.
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I’ve been wanting to get the UGREEN NAS for ages. It wasn’t available in the UK so I got a Synology for the first time two months ago… now Synology do this and UGREEN NAS is available in the UK. Why oh why!
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The biggest joke is not even the enforced hdd-policy, but that my DS1522+ from 2022 has the same AMD CPU that they’ll put into most of the 25+ series and the DS1522+ has 8GB ECC and you’re lucky to see that in the 25+ lineup… Basically zero reason to upgrade to begin with.
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First, I hope everything goes well in the hospital appointment, God bless her.
Now about knowledge, I have a DS715 for so many years I love my unit and I have 2x 8 TB drives Western digital red , of being housing for a long time before upgrading I was prepared to spend thousand pounds in a new unit, this makes me very frustrated because the hardware is expensive from knowledge and they leave us very tight in terms of what we can and cannot do now they’re doing this. The lost a costumer are gonna go elsewhere
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I’ve been using Synology NAS for a long time. I have looked at them for a long time the low equipment compared to the competition. But now the patronising in choosing the HDD or SSD is too much for me.
If Synology really implements this, I will change the manufacturer. Bye Synology
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Sad to see how Synology is manoeuvring itself into irrelevance. Who in their right mind wants to be locked in into their a) underpowered and b) overpriced hardware? DSM is good, but not as good to override the severe hardware disadvantages (not just w.r.t storage) one has to accept when choosing Synology.
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Who is the CEO of Synology? Trump?… They are acting as if we have no other options in the market.
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UPDATE #3 – (22/04) – I have been in communication with several representatives from Synology regarding this matter to get further clarification on this from them. The following statement was provided by a senior Synology representative and provided publicly with their consent :
“Synology’s storage systems have been transitioning to a more appliance-like business model. Starting with the 25-series, DSM will implement a new HDD compatibility policy in accordance with the published Product Compatibility List. Only listed HDDs are supported for new system installations. This policy is not retroactive and will not affect existing systems and new installations of already released models. Drive migrations from older systems are supported with certain limitations.
As of April 2025, the list will consist of Synology drives. Synology intends to constantly update the Product Compatibility List and will introduce a revamped 3rd-party drive validation program.”
Reason for the new Synology HCL Policy:
Each component in a Synology storage solution is carefully engineered and tested to maintain data security and reliability. Based on customer support statistics over the past few years, the use of validated drives results in nearly 40% fewer storage-related issues and faster issue diagnostics and resolution.
– Each validated hard drive on the compatibility list undergoes over 7,000 hours of comprehensive compatibility testing across platforms to ensure operational reliability.
– Technical support data shows that validated drives result in a 40% lower chance of encountering critical disk issues.
– For models that have adopted the new hard drive compatibility policy, severe storage anomalies have decreased by up to 88% compared to previous models.
By adhering to the Product Compatibility List, we can significantly reduce the variances introduced by unannounced manufacturing changes, firmware modifications, and other variations that are difficult for end-users and Synology to identify, much less track. Over the past few years, Synology has steadily expanded its storage drive ecosystem, collaborating with manufacturing partners to ensure a stable and consistent lineup of drives with varying capacities and competitive price points. Synology intends to expand its offerings and is committed to maintaining long-term availability, which is not available with off-the-shelf options. We understand that this may be a significant change for some of our customers and are working on ways to ease the transition. Synology is already collaborating with our partners to develop a more seamless purchasing experience, while maintaining the initial sizing and post-install upgrade flexibility that DSM platforms are renowned for.” – Senior Synology Representative on the record.
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With all this from sinology, maybe its better to build you own NAS i the end
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I wish for the EU and pretty much any country to take an official position, making unlawful to lock spare oarts compatibility or limit functionalities to “genuine” parts.
They partially demonstrated they can do it with USB-C and right-to-repair. They should fo the same fir everything!
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Synology: Let’s make our competitors great again!
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I’ve bought two NAS over the last years. Both from Synology. There’s no way I’m buying a locked one… Time to look at the competitors. Vote with your wallets 😉
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Imho not a smart move. They’ve always been a little bit behind the ball on hardware relying on their software to carry them. Others are catching up and now they’ve just opened the door to a flood of alternatives whose hardware is superior and software is quickly catching up. Some alternatives even allow you to install third-party software such as trueness or unpaid. Bye-bye Synology.
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So does it make sense to buy a DS1522+ now vs. waiting for the DS1525+?
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synology became uninteresting a few years ago when they began using amd chips without any transcoding features.. and it was evident even back then that they were going in a more “business” oriented route.. aka fuck home users
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Next NAS is no Synology – bye!
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I love watching the videos on this channel, ❤ but I always end up with build your own NAS. I want to be able to replace every part of my NAS at will OS, hard drives, SSDs, motherboard, case etc. If one part fails I want to be able to swap out that part with another off the shelf part. Synology just want to reduce features and lock in users. Yeah, no thanks, I will pass. ????
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I’m going to vomit. It would mean farewell Synology
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Was trying to decide between Synology and building my own NAS,. They just made the decision easier…
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I have had multiple Synology NAS’ over last 15 years. From 2, 4, 5 bays to enterprise level. You will not dictate me what to use. You can keep my middle finger !
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That’s okay I’ve got a DS718+. Boycott! Going down the NVIDIA route! JUMP SHIP! This is where they forget about the users that made them and chase enterprise! lol RIP Synology! We have 30TB on the market right now. Synology’s drive compatibility is never updated! and years behind! Can we get a review for free NAS now? Updated…
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Just to say … SHIT I was about to buy one 1825+
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I can’t be the only one who got into NAS, after already having a bunch of disparate HDD enclosures (or disks sitting on shelves alone) and figured I might aswell group them in a box and have raid support. If you have to get in with full ticket price with 4 brand new drives, the situation is completely different, not to mention they already do like 10000% margin on their trash bottom of the barrel hardware.
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if its true – ill never buy their products in my house…
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Synology know its day is numbered, so they try to go out in their own term.
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Looking to tech refresh my DS1019+ w/DX517 soon. Sadly, Synology has lost my business. Currently looking at the QNAP TVS-h1688X-W1250-32G but it looks a bit dated.
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Synology blinded by money
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The last piece in my decision, uGreen is the next NAS for me
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Time to get out of synology… This wont work out for them at all!
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I literally was going to bye the ds925+ and move my ds918+ drives into it.
It’s a shame i didn’t want to move to another nas supplier.
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If true, this is going to be a real stupid move… As a manufacturer, you can recommend your own drives, but forcing them down your clients throats only serves to alienate your clients from your brand. Many years ago, I bought a Western Digital My Cloud NAS. It had Western Digital drives in it, which is fair, but you cannot sell me an empty NAS and then tell me that I MUST buy your hard drives as well. If Synology wants to do that, then they must start selling their NAS units with the hard drives included.
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Looks like i wont be buying another synology product
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I can see it now: computer manufacturers will require the user buy only their proprietary drives.
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Dang, was waiting for their 2025 offering. Not doing it now. No thanks.
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This is a huge betrayal for the loyal synology fans. I loved my synology. I would happily scoff at the likes of qnap and asustor, but now synology turns around and stabs people like me in the back. Screw synology. I won’t be recommending them to anyone anymore.
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You either die a hero, or live long enough to see yourself become the villain
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All the harddisks will still work just like now there only will be a warning like there already is when you add non synology drives.. what a big amount of fear is being spread. being able to migratie your discs form the old to the new says enough. just some silly functions like firmware update and lifespan prediction crap wont work
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Congratulations to Synology. After being a customer for 14 year you are now on the permanent ban list. This is the 1+1 how to maximise money move. This has NOTHING to do with compatibility PERIOD.
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Tis happening. Purchased a new 1821+ to replace my 920+. My hc550 wd 18 tb drives are not on the compatibility list therefore they don’t work… they worked fine foe years in my old nas. Reached out to syno, they gave me bs about testing and compatibility, bla bla. I am very disappointed. It was the last synology product I buy. I was a loyal customer for over a decade. Nas-s, even security cameras. They gave me the finger.
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Removing their media center was bad enough, but this is just asinine. How do they expect to survive as a company like this?
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locked in – its a negative word because it is negative for its consumers and we should not stop using it but call it out for what it is, another money grab. synology has not started “manufacturing” drives, they whitelabeling existing wd drives (may be with a special touch from them).
this should be called out, and yes, negatively called out.
also this is not hardware based, its simple software detection, as of writing this you can setup your drives in an OLD synology (pre 2025) and use the drivearay in the new nas w/o issues.
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That means I’m not upgrading my DS713+ to anything Synology.
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I wrote to them and here is their response: With the launch of the new Synology 25 Plus series product lineup, Synology is introducing a streamlined compatibility policy designed to enhance reliability and improve user experience. Synology-branded drives will be needed for use in the newly announced Plus series, with plans to update the Product Compatibility List as additional drives can be thoroughly vetted in Synology systems.
Additionally, Synology will be introducing a carefully curated drive compatibility framework for those wanting to integrate third-party drives into their Synology systems. Users can submit drives for a comprehensive testing and documentation process. Drives that meet Synology’s stringent standards may be validated for use, offering flexibility while maintaining system integrity.
It is important to note that existing Synology products released prior to the ‘25 series will continue to support third-party drives in accordance with current compatibility guidelines, and this change does not affect J and Values Series models. Additionally, users will be able to migrate older drives from previous Synology models into the new ‘25 models, ensuring that their data is still accessible and protected.
————————————————————————————————————–
If you would like to recommend a third-party drive for future consideration in our compatibility lists for the 2025 product line, you can submit your suggestion through our website using the following link:
https://www.synology.com/en-us/form/suggest_device
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I’ve been using Syno NAS’s for nearly ten years, but if their going this route, I’m done.
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Synology now synonymous with greed
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Unfortunately, this locks me out of buying a new Synology NAS to replace my 920+.
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Looks like the last Synology NAS I bought will remain the last Synology drive I will ever buy.
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Well two can play the locking game. When I need new NAS devices, I will be locking my money away from Synology and I suggest others do the same. We cannot allow companies like Synology to get away with this shit. Vote with your money. It’s the only thing these companies understand!
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236€ for 8TB drive in Europe. Yikes! Also totally stops using used drives.
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Goodbye and good riddance to them.
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Maybe such leaked information is just a marketing ploy to more easily sell-off the current generation of products, thinking that will be still able to run third-party drives on current generation, and that everything will be different after the new generation will be released? Anyway, if this is reality, I’m already annoyed that when I was equipping myself with several NAS models 1-2 years ago, I should have tried QNAP.
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This is bad, I’ve been eyeing Synology nas to buy but this makes me vomit ????. Hello other brands.????
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Was waiting for the DS925 updates, but this change means I’ll be passing. Bye Synology
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Aaaaand just like that Synology lost the home / small business users for the next Gen. We had a fun run, time to go back to truenas
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So glad I got rid of my 918+. And, if they keep it up, my 220j is next. There are at least 3 other brands (Asustor, Ugreen and Terramaster) that haven’t come over all stupid like. Synology has lost the plot and their software is not worth the squeeze of having to buy ‘their’ (sic) own brand HW.
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Bye bye next time.
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Absolutely horrendous indeed.
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I really liked synology, but it looks like my DS923 will be my last nas from synology
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Synology bye, bye ….
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Synology: Founded 2000, Died 2025.
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I don’t mind good manufacturers doing this sort of thing. As long as they have the quality and performance to back up such decisions, I just roll with it. I’ll be expanding my Synology NAS soon with an extra 5 bays expansion of the (NON 2025)series. That buys me about 12-18 months before I have to seriously revisit this matter.
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No more synology for my own or for my customers
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Fuk synology. They haven’t been consumer friendly for years. Overpriced underpowered hardware with more unnecessary consumer unfriendly decisions. I left them 2 years ago after almost 15 years. Good riddance.
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Won’t be buying Synology anymore
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Is this legal in the EU ???
Lock out competition??????????
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Synology is making a “Broadcom” ????????
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I have bought three Synology NAS boxes as I upgraded over the years. My next upgrade will NOT be Synology if I am forced to buy specific storage.
Bye bye Synology ????????????
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My condolences to the Synology family, is there a link to their eulogy?
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Suicide. But Synology, you can speed up things by letting all DSM versions exclude ‘non-compatible hard drives’.
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I latey built an DIY 8bay/10gbit/x64/UnRaid NAS for less than I paid for my DS423+ and their stupid proprietary 10gbit addon-card that doesn’t even support WOL. Should have gone that route a long time ago.
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If this is true then Synology as a solution for me is off the table. I do not want to be locked into one specific brand. Plus, capacity and pricing is important to me.
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“they’ve gone full _______” – Kirk Lazaus -Tropic Thunder.
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Synology really fell in love with the100% markup on their own drives.
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Any news about an update for the RS816 ?
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I have been waiting forever for a ds1825+… and when I heard this news it really depressed me. In all honesty I was waiting to give Synology another 1500 Canadian for my next NAS. Now what I’ve done, as of today is put in motion and bought a new server with an Intel i5-12500 based system with 10Gb capable Ethernet connection. Well, that ended up costing me about $2,000 and I’m going to have to pony up another $200 for an UNRAID licence. Obviously my hardware will be better and I’m hoping the UNRAID software system will be just as impressive. For me, the worst part is I really do like Synology. But if UNRAID is anywhere near as good as other people are saying, I will never go back to Synology. As a side note I have three other synergies running in my office as well, and they also may be my last ones.
Synology, I have to say, you’re really shooting yourself in the foot. But thanks for the last 12 years anyway. Bye.
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Literally went to buy one than, but I think this is stupid. So hello Truenas
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I used their Plus models for my sole personal use simply because they are not annoyingly slow. Normal and j models were slow as hell. Bye Synology, you were great, but not anymore.
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Thats because people buying SMR drives running them in RAID and hammering the drives until they fail.
Not everyone is educated on buying PMR drives that actually work properly.
Synology don’t want lawsuits from people putting crappy SMR drives into their NAS and using it without understanding the technology differences between the drives and how they would perform relative to the drives use case.
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Why do companies like stabbing themselves?
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Looks like I’m going UGREEN
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Great, then I don’t need to consider Synology anymore
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Great Video. I was planning on upgrading my Synology DS224+’s. With this news (if it’s true), I will look for an alternative. This is a money grab.
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QNAP is smiling happily.
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Haha, i was going to buy expensive synology but now, I’ve will simply go with competition.
Synology is getting greedy. To greedy.
Thank you synology for helping me choose correctly.
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I support Synology doing this, it will help me get out of their vendor lock. Ugreen gets a green light.
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QNAP, Asustor, UGREEN, Terramaster, Ubiqiuti, WD, Jonsbo, TrueNAS, Proxmox and unRAID gives likes this video
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Does Synology produce HDDs ? No ? Then why should I buy some no-name rebranded generic hdds to satisfy a corpo greed
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Meh. Apple has been doing this FOREVER… trying just grabbing an off-the-shelf… ANYTHING, and get you Mac to accept it. People want simplicity in use, and having a closed ecosystem ensures that, especially if they’re ALSO running their own RAID tech on their drives. I get where people might be upset that they’re “taking away” choice here, but I seriously doubt this is going to cause much of a blip in Synology’s sales (again, see Apple). Hate it if you want, but it’s a sound business move that will pay off for them.
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I think I’ll have to jump to another brand for my next upgrade
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Nascompares needs to do more videos on Synology alternatives if that is the case as I am not buying new drives when I upgrade.
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Was considering buying one, but that is definitely a deal killer.
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So Synology is really going down the path of restricting NAS features unless you use their blessed-by-Synology hard drives?
That’s not just vendor lock-in 101, it’s also flirting with anti-competitive behavior, especially in the EU.
Locking out standard SATA drives or limiting functionality unless you use their SKU? That’s not security – that’s control.
This move undermines what NAS systems should be: flexible, user-configurable, and hardware-agnostic.
EU laws around Right to Repair and unfair business practices are getting tighter – and this kind of nonsense is exactly what lawmakers are starting to target.
We get it: cheap drives can be a problem. But punishing advanced users for wanting choice and control over their own hardware? Big nope.
This is how you lose the Homelab crowd – and once they’re gone, they’re not coming back.
What’s your take? Reasonable ecosystem strategy or full-blown anti-consumer move?
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How to ruin a company in two simple steps. Step 1 : embrace the Woke Agenda ; step 2: make all the accessories only work with your approved brand. If this happens RIP Synology
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Watching the situation unfold, I’m honestly glad that QNAP still is the strength competitor to Synology on the global market and now I just hope they’ll make the most of it – and most importantly, that they won’t completely screw it up like Synology has managed to do over the past few years, with some decisions that felt outright against their own users ????
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The Synology business and popularity was built on home users. Home users want the option to use WD Green, shucked external, or refurbished enterprise drives if we want.
Synology is still the popular option – possibly the best turn-key option based on the software. I’ve said it before, but if TruNAS could recreate Synology Hybrid RAID, I’d have no interest in Synology.
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Nope. Not buying into it at all. HP printers have made me salty to all companies and their public stance
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Yep – I’m done.
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This is very disappointing.
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Wow mediocre hardware and now hardware lock in, this is crazy levels of arrogance. They really do’t want people to buy their NAS’ ? A lot more options rolling out now, companies like UGreen are improving their OS at a good rate.
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Wow that’s terrible. I used to use a synology for a media server but swapped to using my Mac Studio with an external drive and it’s all backed up to Backblaze. But if I had a need for a NAS again, certainly looking at alternatives.
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For those of us who wish to not rely on internet and keep it offline, could you please do a videos about DAS and some recommendations. Thanks
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If the NAS stops working with my WD drives then I am done with this company and it’s products. As simple as that. You lock it down you lose your customer. I have zero brand loyalty when it comes to this. Same applies to all companies Apple, Tesla etc if synology wants to be added to this group of companies it will have consequences
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Every dumb decision a company makes can always be traced back to one singular reason. Money. I’m sure they will try to use fancy words or round about bullshit explanations of how this is “best for the consumer”, but we ALL know this is only about their profit margins. They want the added profit of selling you THEIR drives, which they dont get when you buy Seagate or Western digital from a retailer. This also opens the door for them to add in ‘planned obsolescence’ and/or ‘planned failure’ into their drives to get you to buy more of them. “Hey, i see your 16TB drive is starting to fail, this would be a great time to upgrade to the new 30TB drive. And hey, since you wouldn’t get full advantage out of it by itself, why not by enough to replace ALL your drives? Oh, and for reasons ‘beyond our control’, we’ve had to increase the prices of *our* drives. We know other brands sell 30TB drives for $50-100 less, but *unfortunately* those will not work in your… err i mean *our* system. ;)”
Just wait.. It’ll happen.
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I use Synology with WD Red Plus. I was thinking of buying a second NAS but if this is true then it won’t be a Synology.
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I like Synology for their software, but I don’t like being forced into something. If they do that, I’ll consider buying from a competitor or opensource.
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The market decides everything, and all we can do is not buy it or use it.
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I predict they will back out of this once they realize that people no longer will buy their devices.
I think the approach is fair on the professional models, but not on consumer devices (plus series)
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I really don’t like closed systems. I wasn’t sure if I wanted to buy a Synology in the first place if it meant being locked to them. I know that there is a way to take the disks out and convert them to be used in another system, but I really wouldn’t want to try that. I like DSM. It does way more than I need and I now use more functions than I thought I would use.
My fears were put to the test at the beginning of the year when I had a UPS fault that ended up with the dreaded blue flashing light. Thankfully, with a bit of research, I was able to strip the unit down, remove and replace the CMOS battery, and have it all back to normal. It didn’t end up being a costly Synology only purchase.
However, limiting where the disks come from would be another push into building my own NAS when it comes time to replace the unit.
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With all my love to Syno products, this is “no go” for me for its future devices, since I know how these things always end. No competition – no reason to make things better or even good enough/”hello” to performance tests on Synology SSD(another route is adding price for nothing/either features not all customers actually need).
Earlier or later it always goes to this scenario. Simple as it is.
P.S. is Synology manufacturing its own HDDs btw? I mean from start to end, without relabeling OEM products or adding own chipsets/firmware just to have better control over HDD state and analyse it…
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Synology Lock-In = GGF!
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Good luck to them and thank you for the update
come tuesday, we need to plan our exit from synology setup, such a hassle….
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synology SCAM. I am glad I went QNAP way that is much more user friendly platform.
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This is sad news I have to say. I ha e always recommended Synology with iron wolf drives to all my small business clients for their backups and C2 options, but this will be a step too far imo if those drives are any more expensive than those ironwolfs. I have many Synology xs and plus systems privately as well that I was considering replacing this year. Now that won’t happen
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Oh believe me in less than a week they will be a hack to unlock any drive. ????????????
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Then muh bye bye!
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So synology sucks every time even more
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Bye Bye Synology
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Why you give them free screen time, can you explain
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My Synology NAS is nearing its ten year anniversary and when I’m gonna renew I know which manufacturer not to buy
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Theres no doubht that Synology is not doing this for reliability or performance reasons. Its fully commercial. However, this move together with usage of old hardware is going to reduce the number of home users and change the customer base into small companies or people who is working from home and want to put down such money. Private users will find alternatives. This is quite obvious and Synology has probably foreseen the growing market from UNRAID, ASUSTOR, UGREEN etc. as taking over this segment anyway and dont want to focus/compete on this. It makes seance considering that the only reason for this segment to choose Synology is for the DSM software and the competition is narrowing the gap in this area too! -So Synology will be for small businesses mainly and thats their focus! Every company has the right to chose their direction.
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This is just BS. We all know who actually makes HDDs these days. Synology isn’t one of those companies, it is just putting a sticker on a commodity drive made by someone else. It isn’t a special drive or a better drive or a drive specifically tweaked to their exacting specifications or anything like that. They think their customers are locked in and can’t easily switch away, so they are basically imposing a big price increase on them and daring them to go to UGreen or QNAP, etc. They are just about to find out they aren’t as special as they think they are. All they are really selling is networked storage, after all. We all know that you can even roll your own here if you are sufficiently unhappy with the commercially available options. Like most existing Synology customers, I am willing to pay a SMALL premium for the convenience/security/etc. of the Synology ecosystem, but I will be damned if I am going to be locked into some stupid proprietary drive scheme. This is going to be a huge opportunity for Synology’s competitors, because nobody wants to eat a big price increase on this stuff right now, the timing of all this couldn’t be worse.
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Instead of locked use proprietary aka Nope
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Synology is dead to me…
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PCI (IDE) to M.2 tray adapter? 3D print? Sell?
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Lets say I have full DS423+ of WD drives. If the unit fails I will be fucked , moving drives to newer unit wont be possible ? Good job Synology!!
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(Order UNAS PRO
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Screw synology. I will never buy their underpowered, overpriced garbage ever!
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If these Synology proprietary systems and proprietary drives fall short of at least equalling to if not bettering what’s already out there in price and quality THEN I believe we are seeing the beginning of the end for Synology. Greedy companies that go from a democracy start to a dictatorship or communistic approach always wind up going bust sooner or later. Too much by way of selection/choice out there for them to pull this off. The fact that they are even attempting this shows the internal toxicity that is Symbology. WAIT, just checked and said Synology is a Taiwanese company. So Taiwan wants to be democratic and independent yet their companies actions are that of a communist approach? What absolute hypocrites you are!
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If the turns out be the case then I guess I will have to look at other choices.
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More reasons to jump ship and end this stupidity. Love their OS, but they are making it impossible to stick with them.
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My old DS410j has been dying, so I’d been looking for a new Synology NAS for the past 6 months. I’d been sold on the idea of a new Synology until I started reviewing the landscape. I’m glad I pulled the trigger on a UGreen 4800 plus during National Backup week
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Synology has such a solid ecosystem that it is a real shame that they are offing themselves with stupid hardware decisions and restrictive choices. Hey Synology! Your stupid rebranded drives will never outperform my Exos drives! Your RAM is nothing special!
They could just make the same thing and do fine, but they’re determined to anger every fan.
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Mdadm, docker and linux are all free people
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Welp, Synology HAD been on my list of NAS options I was considering, but not anymore.
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How to tank a company in 2 seconds. If I hear of one person being locked out of thier Nas over this I will get rid of the Synology and move to some other brand. This is a really bad move.
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How to kill your business. Terrible. I will never buy another Synology product. Already looking alternatives.
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Does any know if Ugreen has a good library of mobile apps for Apple and Android devices?
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Is it far fetch to think that the next step for Synology is it make their drives “only compatible with their unit and OS? If that’s the case, they can have all of our data hostage.
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So they basically are saying “Don’t buy our product.” I wouldn’t consider a NAS product that forced me to buy their drives. It’s like a printer manufacturer that won’t let you buy generic ink/toner. F that.
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Synology has fully gone the Apple iPhone route by locking down their software and now the hardware. The problem is that no one tinkers with the inside of their phone but most NAS users are technology savvy and by nature need to tinker and swap drives as needed. The used Synology market is going to be main source for 2024 and older units.
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Based on how Synology has lackluster hardware for the NAS itself I can only assume the disk drives are the same sort of lackluster hardware. I don’t want it their cheap crap. I’ve been a loyal Synology user since 2011, but if this announcement is true I’m finished with Synology.
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So the EU goes after Apple for using a proprietary power cable, but they don’t go after a PC manufacturer for forcing the use of their branded (not MANUFACTURER just BRANDED) higher priced products? Because we may call it a storage device, a NAS is essentially a PC.
Didn’t we already have this court case in Europe and the US a couple of decades ago?
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Good thing I’d already switched to Asustor Flashstor. I doubt I’ll be taking a performance hit…
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€800 for a single 16TB Synology drive…and I can get an Exos 16TB for €250. 3 TIMES THE PRICE. They must think we’re morons.
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We need a NAS War 🙂
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*The background is pure greed… many millions of servers use Linux – just like Synology. And it would have been known for a long time if performance, reliability or functions were worse with certain disks.* But… there is no sign or indicators.
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*The background is pure greed…* we are a company with 800 employees and for almost a quarter of a century we have NEVER had problems with disks – *that’s the great thing about Linux, on which Synology is also based.*
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UNAS here I come.
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So, a cut-down open source smartctl’s header file, that’s what we now call “compatibility” and “high standards”? This is a shameless money grab and we should fight it; if we don’t – the next thing we remember will be terramaster or ugreen or qnap branded drives for the respected systems
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*The background is pure greed, HP also has a lock-in strategy with their extremely expensive storage systems. “Other drives don’t work”, HP declared, which was and is a shameless lie:* We have operated HP storage servers in our data centers exclusively with NON-HP disks and have never had any problems. And we saved far more than 50% because other manufacturers also offer a 5-year warranty.
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3rd party certified drives…. Those are not Synology branded drives so every tech channel needs to stop saying it’s Synology only drives to get clicks.
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Im dumping them!
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Well, good bye Synology.
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I wanted to like Synology, I really did. But I wasn’t feeling the vibe and went the QNAP route in 2022, despite the clunkier software. I have yet to regret my decision, especially after announcements like this!
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I can deal with their antiquated hardware and slow network ports but this is where I draw the line.
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Assuming true, and I have little doubt it is, that’s the end of Synology for me. Time to move to UniFi for raw storage, and a NUC-style PC for VMs, instead of bothering with this baloney.
At work, I feed our 6-figure Enterprise RAIDs with Seagate enterprise drives, and there is no malarky about vendor lock-in adding to system reliability.
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Shucking hell!
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I can exclude Synology from my future purchase
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Synology’s new business plan: “Full enshitification!”
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I’ve had 3 different Synology NAS’s over the years. If this is the direction they are going I’ll never buy another one.
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Not only are the new series barely an upgrade, they will also cost more to own. Terrible decision for synology but great for their competition
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Hello Ugreen goodbye Synology
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Only thing Synology has over its competition is easy to use software. How is the Ugreen software in comparison?
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They should change their name to INSANOLOGY!!
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Let’s all boycott greedy companies
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This change is nonsense. For one, it is anti-competitive and Synology will be sued or banned. This is the equivalent if google were to block Bing searches in Android.
Secondly, Synology drives are crap. This will incentivise them to make even worse drives if you have to buy from them. I belive this could be construed as a blatent disregard of right to repair laws.
They dont even know what they have got themselves into.
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Looks like I won’t be recommending Synology to my clients in the foreseeable future. Time to look at QNap and Ugreen.
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Truenas? Oh, sinology. Not interested.
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cory doctorow coined a phrase for this development
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imagine me having 40 free HDDs /from my Chia farm/ ranging from 5TB-16TB and using all Truenas, Xpenology, Synology, Storj etc… I was hoping sometimes in the future to have them all in 8-bay Syno NASes… Now jast basicly fok them. We in our company will stop selling this brand as they have ZERO support in real problems. This company is a joke now. CPU from 6y ago in 2025 models, 2.5GN NIC after maybe 7y later than QNAP, HDD lock-in ? How stupid people must be in this company ?
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That’s it, I’m out. Too bad, many of their apps were pretty good.
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UGreen better ramp up production
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Bye Synology
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No one in their right mind would buy one of those devices.
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Another comment for Synology: may be (just may be) I will be OK with branded hard drives but then please update and stop removing apps and functions from the DSM. So users will be milked by the branded hard drives and the value of DSM will be lower because of lots of poorly made and poorly maintained software. So decrease of value and loss of reputation.
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Ok. Next NAS upgrade will be again self assembled and self installed software. It was nice five years with Synology, but recent Synology moves makes it completely vendor-locked, and then software packges removed and so on. And still 1 gbit ports and no NVMe NAS for home… So, ok, end of an era. Bye-bye then.
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ARC Loader Xpenology rules !!
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Very sad day for $ynology
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everyone around me is either buying QNAP or building their own if they have too much spare time.
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Vote with wallet. I’ll just not buy such locked unit.
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Overpriced slow hardware with no iGPU for transcoding. And now forced proprietary drives? F that. Going UGreen TruNAS route
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I just completed my Synology setup, after 6 years of saving up a main DS220+ and a DS223 as a backup and now this. F**k me! I’m using this shitty hardware untill it dies on me and I’m going to explore Unraid in the meanwhile. HexOS needs to be ready NOW! Tons of home users will be jumping ship, I will too eventually
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HexOS watching like ????
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Can’t wait to have the take of SpaceRex on this ????
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someone at Synology has too much money and does not know what they are doing.
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So glad I bought UGREEN.
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Don’t worry, there’s a whole legion of synology fanboys out there who are going to welcome this new restriction.
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Synology is the new Drobo
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Outdated hardware, overpriced, less fatures, synology only drives… Bye Synodollar!
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it wouldn’t be so bad, but they only rebadge other peoples HDDs… that said, i’m sure the restrictions can worked around easily, as they are now.
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Wanted to swap my 6y Synology for a 2025 model. Looks like it will not be a Synology.
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lol, they think they’re the only game in town or something?
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I like my synology and have had it for years…but I won’t buy another one if I’m drive locked.
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Synology – you’r OUT !
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Synology – you’r OUT !
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jeepers, what an own goal, locked into a brand and no option to shop around for better quality or price.
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As soon as locked HDs were even mentioned as a possibility a few years back buying any Synology NAS’s should have been , not on your nelly.
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Luckily there is competition, we can adapt. I hope their enterprise escapade ends badly for them.
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I currently have a DS1821+ With 8 Seagate Ironwolf Pro 10tb drive and if Synology is no longer supporting 3rd party drive i will never use or buy there products again and sell the one i have and buy something like a Qnap or maybe the new OPNNAS or build my own rack mount system. What they are doing is being greedy.
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In this case,I will buy another brand
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What are the chances? I picked Drobo 15 years ago and they self imploded. Then I head Synology is the best NAS by far so migrated 5 years ago. Now, I’m getting that Drobo feeling again! ???? What the heck Synology? ????????♂️
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All other NAS manufacturers: Its free real estate (marketing)
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Acually I feel intigued moving to TueNas of such.
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I have been looking at getting a NAS, and the Synology 2025 products have been in the mix. If Synology follow through on the hard drive lock in, the choise got quite a bit easier since I don’t need to consider them anymore…
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Can’t wait for them to charge a subscription to use shr, raid5, etc… disk redundancy should be a premium feature. Also make upgrade to new major version a subscription. If you don’t buy subscription from first activation of the nas, then don’t allow to upgrade to a new major version, because these peasants could just buy a new box later on. That will ensure synology has enough funding to pay for supporting legacy(yuck!) hardware.
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Ну це порушення антимонопольного закону в деяких країнах. А також це буде поштовхом для розвитку китайських брендів, а також опен сорс проектів OS для NAS систем. Коли корпорація нагло веде себе щодо користувачів, то вона може спіткати долю Nokia чи blekbery.
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It’s time to get my hat and parrot. ARRR MATEY
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I’m holding out for the Minisforum NAS, and then I can retire my DS1019+.
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Some of these Nas makers are going to go bankrupt or get out of the business, so who knows how this will play out. They will need to raise prices on the NAS itself or do something to deal with added costs (at least in the US).
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Ah well I’ll stay with my DS1821 + Expansion. Not binning 11 x Seagate drives to buy smaller capacity Synology ones …
I hope your Niece is OK?
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Welp it seems my next nas will be DIY with true nas OS,,,,,,
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Oh wow I was about to jump on board the synology platform but I’ll avoid if they are doing this as they are not a drive manufacturer this is just greed, certified compatibles i have no real issue with buy locking out like Apple used to in the 1990s with ‘their’ hard disks for internal storage on macs both scsi and PATA – sorry its just greedy practice
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Those years people like Synology / xpenology like their software
Soon : install ugreen trust me bro OS on synology to extend it lifespan
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Sinology fell off for no good reason
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I was waiting for the 1821+ update to replace my truenas box. Was, if this is true.
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Time for minisforum to double down and make an awesome all flash NAS
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If they manufactured the drives themselves, I might believe their claims, but they are using normal drives with custom firmware and any claims about “their” drives giving better reliability etc is just bollocks. Good thing there is not one brand less to choose from with NASes.
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I was considering getting a NAS for personal use and Synology was on the list of potential candidates. But if that’s the way they are going to do things they are off the list.
Once they lock-in everyone they can it’s only a matter of time before they start charging more and more as they improve less and less. The line must go up!
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I’ve been a loyal Synology user for over 14 years, but any good relationship ends when one of the parties doesn’t know their limits! Goodbye Synology, hello Terramaster F6 424 Max with TrueNAS Scale
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They don’t manufacture drives… They buy them from… Oh look .. Seagate. They pop a label on top and voila, Synology…. Maybe even get them made with their own FW specs.
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LOL well say goodbye to synology… they cant keep up with hardware as it is with their network cards. 1gig nics on a nas now a days is crazy… now you have them controlling your storage no thanks!. They just gave other vendors a massive bonus.
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Coorps are built in greed.
It will come back again and again, forms will change – greed will stay the same.
No need to be surprised.
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Synology is segmenting, BSM for home and ActiveProtect for business are clear… Whether this is a move to sunset DSM or they plan to keep DSM for small business is unclear. @nascompares
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This was a key reason a friend went QNAP instead of 8 bay Synology. Probably the one I own will be the last one. I wouldn’t have as much heartburn if the drives were not way overpriced. If they remove current capability on working systems, seems a legal response would be needed.
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I’ve been looking into options for upgrading my 5-year old Synology NAS. If Synology’s memory upgrade pricing is any indicator, it appears my relationship with them has finally come to an end. The ease of use for their OS can’t outweigh this.
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Synology just shooting themselves in the foot over and over and over again. I almost guarantee within the decade Synology with cease to exist as a home consumer company.
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Bye Synology ….
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It’s like they are saying please don’t buy us. Synology is just getting worse and worse.
I just don’t want to set up my family folders again with someone else and Synology is pushing so hard to do so.
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I was waiting for the new models just to be lazy and not assembling a new computer with unraid to use mixed size disks that I have all around the house. If this confirms I guess I’ll have to go for the unraid router but nice cases for hotswapping disks are expensive and not very easy to work on them.
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How to kill your company, a romantic novel by Synology.
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My DS1821+ will be the last synology I purchase. If I need expanded storage beyond that, it’ll be the Ubiquiti UNAS and I’ll keep using Active Backup for Business until the model is no longer supported. I will not pay twice the price for a rebadged drive with special firmware.
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truenas here we come
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Bye bye Synology, hello Unifi NAS + MiniPC
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QNAP is the new replacement for Synology. End of story…
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It seems to be a classic case of the tail wagging the dog. Is Synology not capable of making their hardware and software work equally as well with the majority of HDD’s ?
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I guess that Synology don’t see the home/enthusiast market as a market they are interested in anymore. It is annoying but ok, will be a few more years before i change again so I have to look at available options at that time
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synology 15 years behind others, poor hardware charges for adding your own! cameras, and this bullshit what a joke im glad I ditched them years ago, build your own is the way to go
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Unless they make the MOST RELIABLE storage in the world, there is ZERO justification for this. Thankfully not a Synology user and never will now!
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What I find disgusting in the ‘Enterprise 3rd party’ is that Synology is leaning more, if not pushing their HA drives over the Seagate EXOS and IronWolf. Now I used to build larger storage arrays and the EXOS series was a few years old at the time, but these were the BEST DRIVES for a NAS with their MTBF almost double that of the IronWolf Series and much better than the HA series pushed by Synology. I just don’t get it, I don’t understand. I am willing to pay for a BETTER DRIVE because I need my data to be secure and available, which is why I have EXOS drives in my DS920+. But going forward, I need better bandwidth and I am seriously excited about the new DS925+ with 5 bays and 2.5gig and optional 10gig ports and the ability to have a HotSpare (finally in a 5bay)… but if I have to play THIS GAME of their Preferred Drive, I would rather build my own system and go with another NAS OS for my own reliability, security and flexibility. The only reason I went for the DS920+ was due to the amazing support and reliability for what I would refer to as a Pro-Sumer (upper level consumer) device that ticked all my boxes… barely. I have been very happy with my NAS for the past several years, except for the Network bottleneck, but that is being really picky as I work with very large image files. But Come ON Synology, you will find PROSUMERS LEAVING you if you Forces us to use only HA approved drives at your own self imposed tariff (10% higher) vs a quality NAS Enterprise drive of the EXOS series.
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Too bad, i was ready to finally update. But no thanks not with lock in! Welcome Ugreen.
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Goodbye Synology, R.I.P.
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See you later Synology! It was good for a while….
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One day I’ll upgrade my DS920+ and if they go this route I certainly won’t be buying Synology again.
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Well, it’s been a hoot, cya later Synology. (If true)
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Synology is definitely working towards a subscription model. And this is the first step.
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Most users knew this was coming. It’s a money grab and nothing else. Ugreen, Asustor, and others will benefit from this stupid move. They will loose a lot of people and businesses because of their stupidity. Not only NAS sales but C2 subscribers will fly away. Robocopy has always been my best friend. Corporate greed.
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I wont be buying replacement Synology units for my DS214+, DS1019+, and DS1520+. And I wont recommend them anymore either. Bye Synology, it was fun while it lasted. Anyone have recommended brands I could migrate to?
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Who has 2 thumbs and is never buying another Syology? This guy ????????
Why would they even sell them without drives? Someone mentioned the possibility of forcing a drive refresh every few years. Maybe Synology could get into harddrives as a service with a monthly subscription.
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This only makes me happier with my LincStation N2 decision.
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Bye synology. So long. I’ll roll my own truenas here I come.
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Yeah if I need to replace my ds920+ I’m looking elsewhere as not also paying to replace 4x 8tb hdds also
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Are they trying to just get bought-out by apple?
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the only way to profit out of this is to stop using Synology – Let the customers decide the future of Synology.
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RIP Synology. I used is 2015-2025 but no more.
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I hope this decision will be the end of Synology. They had a good run, but your OS can’t overshadow the greed. I’ve tried Synology, TerraMaster, and settled on Asustor. Aside from a Seagate NAS HDD crapping out after a year, I’ve been very happy with my choice. I’m mixing Seagate Exos Mach2 and WD Purple Pro in my NAS.
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Why would anyone buy locked-in device?
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Perfect timing. I was running a couple of Syno boxes, with 2tb of C2 storage for backup. Was midway playing with a F8 SSD Plus Terra master and MSP360, and Backblaze b2…. Time to dump these clowns.
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Synology is history. They are kicking themselves out of the market. My next system will definitely not come from Synology.
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I never buy WD drives; too many fails in the past.
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Good timing as I just bought a non Synology NAS to replace my crappy 920+.
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Heres a question.
If Synology is doing this, and at this point ‘saying’ that the change will not affect older plus systems … that means that they could change their mind and make it so if we have a drive failure in our older system, we may not be able to replace the drive outside of the Synology brand drives.
Obviously this would be a new limitation baked into a DSM update. The question is, should we turn off all updates to our older systems?
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Eh? This seems anti-competitive, work with HDD vendors to standardise (I thought they were mostly using established industry standards ala ACS-5) if you want support certain features/support then make good hard drives to convince customers to use them.
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And.. I’m getting out of the Synology business. Time to build my own NAS. I’ve been watching your other videos, and I am ready to make the jump. Now I just need to decide on an OS (TrueNAS core vs others).
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I switched to Truenas two years ago, looks like my timing was good. The cost of their drives is nearly double enterprise drives from elsewhere.
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NOPE-ology.
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This decision saves me money as I was going to buy 925+ to replace my ancient DS415play. But I refuse to by a complely new set if drives to go with. Poor DS415 will be worked until it dies, it is only a backup for me.
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I’ve felt for quite a while that Synology wants together ride of the non-enterprise user. It’s too bad. I’ve had several units over the years and I’ve bought a couple for my son’s families. I don’t know where this ends up, but if they go this way, I’ll go elsewhere where.
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Went UGREEN and could not be happier
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These tech companies get too big and forget their consumer. If true Synology saw Nintendo’s Switch 2 announcement of how to piss off own consumer and said: -hold my beer.
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Outdated hardware, overpriced, less fatures, synology only drives. Insanity has a new name.
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I’ve used unraid for well over a decade. Last year I bought a Synology to compliment my unraid, mainly to store all my important files and photos. I also bought a second Synology to use as an offsite backup and then bought a third as an archive for a duplicate copy of absolutely everything I own. Some of the changes that Synology has made since my purchase has made me really concerned and if this announcement is true then I’ll be having to investigate how I separate myself from Synology photos before I get too imbedded into the ecosystem. I’m out.
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Absolute bullshit.
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#FSynology. I left them after 1215 series for their ba
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WD Red Pro’s are mandatory for bulk server storage in my cases. I have run them in a semi for 3+ years, with them making active read/writes while driving on the worst roads America has. Not one of them have ever failed or corrupted any data. Not using anything else, unless I go buying enterprise class hardware. (Can’t really afford bigger enterprise drives, or same size flash drives right now.
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First they removed the codecs, then the disk support, then they will remove Synology Photos, they will say that few people use it, and then they will remove everything in general. and they will say just store the data there.
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Bye Bye Synology my 1019+ ist the Last one for me. unRaid is also Great
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They don’t even care about home user, get a ugreen
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Well, that’s disappointing.
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Sorry, Synology, will no longer be buying your products.
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Well, I was already most likely going to go for a different brand for myself, but my parrents don’t have a lot of needs for their NAS so I was thinking getting an other Synology. This changes that completely. Because while the hardware doesn’t bother me that much, this type of bs is completely unacceptable. They can keep their overpriced drives and underpowered boxes.
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Ugh Familiar scenario. This is the first step of the end. Stupid decision. Cheers
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Syno… who?
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I’m waiting for the DS1825+ but this may make me boycut Synology.
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I have gotten the 1821+ and other 8 bay Synology Units from past purchases, and I have the DVA3221 in my home as well. I do not believe Synology would mandate this, as it would be a deal breaker for me, and if i feel that way, then i have to assume others feel the same way as me. I would never buy another synology device for my personal use nor for my clients. And once synology forced me to get use to a different architecture, I would remain with the new company for decades until they forced me me off their system. So i just find it hard to believe Synology would just throw it’s users to another company, for no real reason. But if that is the hill synology wishes to die on, then so be it. I personally will never own another Synology again, as i am replacing the current hardware with non synology hardware as it fazes out. I just absolutely hate being tied to to any one company when it comes to hardware that can/does fail. and knowing I could not go to any store and replace a failed drive in an emergency is a deal breaker if that is taken away from me.
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Migration of hard drives from older Synology NAS models to the new plus models will continue to be possible without restrictions. If that weren’t the case it would have been a deal-breaker.
Third party drives that are certified by Synology will continue to be fully supported as well. Of course this is a reduced set compared to allowing any third-party drive, but I’m sure it saves them on certification as well as support costs.
The restrictions on certain functionality “in the future” including pool creation and volume wide deduplication is definitely a bummer.
That said, I don’t use cheap hard drives for mission critical data. I’ve seen comments on here that people are buying refurbished and renewed drives to put into their NAS. If that works for you, great, but if you’re going to risk your data on a refurbished drive then you don’t need the ironclad reliability and performance of Synology in the first place.
Sure, maybe you’re running SHR2 and figure that you have two drive fault tolerance and maybe you can take the performance hit during a multi-day rebuild that will occur more often due to using those drives, but that’s not my profile or the profile of most of my clients.
As long as Synology support some additional certified third-party drives so I can mix and match across a few vendors and not have all my drives come from the same production lot then I’m okay.
Will this push me to recommending other NAS models for some of my lower end clients? Most definitely! But for the vast majority of my business clients I will still recommend Synology.
I’ll be upgrading my own DS1512+ to a DS1525+. I will say this will be my last Synology NAS, but that’s because I expect I’ll probably be in my 70s by the time it dies. It may even outlast me. ????
I fully respect people’s opinions on here and completely agree that some of the decisions Synology has made will lose them customers. It would have been nice if they could have found a middle ground. In the end, I suspect their home user prosumer market is fairly small compared to their enterprise market, but proportionally cost them more in support costs, so it’s a business decision.
Happy for constructive comments but flames > /dev/null
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Another company ruined by some suit min maxing on an excel sheet instead of just delievering on what their customers want.
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I love my 1520+ and wanted to get another Synology. If this turns out true though, I will not purchase their brand anymore. I don’t want to put all my eggs in one basket.
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Bluntly, They wouldn’t have been considered and I would have gone with another companies products. This is likely the end of consumer sales and a focus on business sales. Who will be more likely to pay more for the extra security/reliability.
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looks like i will benefit from ugreen or build it myself systems … thank you for the updated information.
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Just wait until they announce that you will need to swap out your drives every 2 years to maintain data reliability. I’m sure someone at Synology is already thinking this.
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I need to see the “third-party hard drives certified according to Synology’s specifications” list before I can react to this news at all. I have a suspicion that the new list is going to be the same Toshiba, WD and Seagate drives that are already on the “Synology Products Compatibility List” today.
I would guess that this “lock” is Synology’s way of handling the entire CMR vs. SMR debacle of the last few years.
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Thank you for the very useful information. I am considering to migrate from custom server with Truenas to Synology because of Electricity Cost. Look like I should wait and see about this harddisk vendor lock stuff.
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looks like i will either be buying an older model synology or building a truenas once my 1817+ dies
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Tariff related, what a crock of shit and scapegoat.
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Hmm. Just in time. I was looking to upgrade my Synology NAS which is getting a little old. I went ahead and bought a UGREEN NAS instead. I don’t have time for Synology’s bull. Ugreen has better hardware, the software is not in a great place but Ugreen lets you install TrueNAS if you really need something more mature and I’ve heard you can even get DSM running on it. The only thing I need from Ugreen in-terms of software is a built in way to back up to Backblaze B2. But looking around it was recommended I use Duplicati in a Docker.
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I bought the 923+ during Cyber Monday last year. I felt like my 220+ was taking on too much. And the 2 drive thing was annoying me. I was thinking I should wait until this year but when the tariff talks started I decided to get it , especially since it was on sale. So glad I didn’t follow my secondary instinct to wait. After this , however, it’ll be a “build your own” scenario for me. Maybe ugreen. But they’ll probably get the Synology mentality after while and I’ll have to wait for another new-comer to try and take them out.
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Locked = narrowing Hardware Compatibility List (HCL).
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When we were considering a big upgrade to our main servers last year we went down the super micro/truenas route vs our initial thoughts of getting one of their larger racks because of this issue.
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Right now on the US site. You can’t buy a Synology Enterprise series Hard Drive of any size. The Plus series is sold out over 12TB. The Enterprise drive is over $700 on amazon. How can Synology think going proprietary on Drives is a good idea. They can’t supply their customers enough drives. Fascinating move. I think they will have to walk this decision back in the next month or so.
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Awful
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I’m conflicted with Synology, for storage alone it’s ok.. Synology Drive is good (but not great), Active Backup is simply awesome and couldnt believe how amazing it really is till my laptop needed a bare metal rebuild.. saved me and was so much easier than I thought it would be.. Synology Photos could be amazing if they allowed the look and feel to be rebranded.. I would use it as my main portfolio, but I dont as it doesnt and seems to be another synology app that I simply wont use… I dont mind paying a premium for the unit, but I object to being forced to pay a premium on everything inside it.. I was thinking of adding a second Synology as a backup but primarily due to both the drive lock in and for some units the limited 3rd party compatibiility there are better options that I can simply use as a backup storage unit that doesnt need all the other bells and whistles. It feels like a company doing their own thing and not listening to their customers… a dangerous place to be.
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I hope that’s not the case. I’m a massive WD fan and only trust them. I was waiting for the 25 series and if it’s the case I’m just going to wait for ubiquiti to release a better nas
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Rubbing an 1821+ with 64gb Kingston ecc ram, 6 hgst hdds, 2 Kingston server 2.5″ SSDs, 2 Kingston m2 SSDs as read cache.
Looks like it is the last Synology I will ever own. *uск you very much, Synology, I’ll sooner diy a Nas than buy your e-waste again.
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As a user with a full DS223+ who just bought a couple seagate 28tb exos enterprise drives who is looking to update the NAS and making the 223 an offsite backup this news is forcing me to the UNAS pro more and more every day…
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R.I.P. Synology !
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Very bad. Will stop using Synology.
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Yep, they can get fucked. No point in censoring myself.
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They can get fucked. I’ll just buy a chinese nvme raid enclosures and stick them in one of the new cheap mini PCs.
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When a respected company screws itself in the ass. I won’t be buying synology anymore… well last one was 5 years ago.
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I was waiting for ds1825+, guess I’ll settle for another brand now bye synology
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I have a DS918+, but I don’t use any of the Synology apps besides the backup one (just haven’t been arsed to switch that over to Duplicati) and I run everything with Docker Compose, and had to edit the damn .mustache files to change the port on their shitty built-in nginx to open ports 80 and 443. So I’d already decided not to buy Synology again, but this definitely cements it.
I’ve now got a Minisforum MS-01 running Proxmox, and I am in the process of setting up a Docker VM on there and redoing all my Docker infrastructure on that simply due to how utterly ancient the Docker version on DSM is, and I ultimately plan to put in a HL15 when I get room for a rack, then the DS918+ will be repurposed to hold local backups.
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2 months ago I had to choose between Synology and QNAP and I’ve choosed QNAP.
Now when all the leaks have pointing that Synology will be the “closed” system, I’m kinda
happy that I have QNAP.
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Anything will be better than Synology. The only reason to still use it would be Surveillance Station. Alternatives?
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Yep looking at upgrading my DS220+ but probably won’t be going to Synology now. Will have to see how this plays out though.,
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They seem to be devalueing themselves probably for a market buyout…. This is just business suicide
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Synology continues to stab itself in the gut to the home prouser. It’s time to move on their outdated hardware and Apple-like mentality of trying to enforce their walled garden.
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Here I was excited to get a 25+ model. I was a bit on the fence about going to Ugreen, but looks like Synology made the choice for me.
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If they fuking do this , I’m DONE with synology!!! Period
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Loved my Synology DS918+ but this just confirms I’ll not be considering Synology moving forward. QNAP is looking likely where I’ll be going. Asustor support on my FS6706T network dropping has been pathetic (as with many others having this problem). Tech companies are really failing to provide high value and reliability these days.
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Oooh! we need some clarification on this. I’ve a DS1817+ with a dead motherboard. I’ve been waiting for the DS1821+ to be replaced before buying a new NAS with the expectation that I can get my 8 * 8Tb drives into a new unit and be up and running again. It sound like this might not work and I’ll need to get a DS1821+ before they become unavailable?!
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Bye Synology
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if they block the regular hdds, we go qnap lol
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I wont be buying another one if thats the case. I fail to see how that is progress.
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Was thinking of buying a new Synology, just lost my interest and gained a newfound hate.
Synology keeps pushing old CPU’s, low specs machines, 2 or 4 GB of RAM in 2025 and now this. Won’t be looking at them again.
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Borderline illegally Monopoly
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I wont be buying synology in future, i had 2 boxes 1 was DSM 7 and the other DSM 6… I moved 3 old drives from DSM 7 box to 6 and it had tagged them, even though wiped and formatted ! I had to do some faff and delete some files on the DSM 6 machine to re-use them!
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Hahahahaha. Synology is dead as I’ve been saying all along. Let’s all move on and stop covering this company.
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This is something you’d expect from Broadcom. They need a root and branch change of management and product managers. What is wrong with these people. Old chips, poor hardware specs. They’re going the way of Blackberry.
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AFTER sticking with severely underpowered obsolete hardware and giving dismal incremental updates that is boring as plain water for decades, removing functionalities like hardware transcoding, HEVC support, discontinuing apps that is one of the reasons they are charging a premium, now doubling down on locking customers to buy overpriced OEM labelled drive in their non-enterprise line up? They may as well just ditch the consumer/ prosumer segment to reduce costs lol.
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QNAP rules
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Well if I was any of the other NAS manufacturers this would be the best news possible. What other manufacture will willingly give up market share for the fat cost of nothing.
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Isn’t this a way to get most users to say: this is my last Synology drive?
If my IronWolf NAS drives are not going to work, then I’ll just go elsewhere…
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Hope your niece is well
Love your work
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for me, one major inconvenience is uncertainty when migrating existing pool from older Synology (with third-party HDDs) onto new Synology NAS,
looks like I will really have to start exploring Proxmox virtualized xpenology in case any of my old NASes dies? :/
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This is how companies die – failure to innovate (or at least keep up with competition) and also piss off your loyal customers. Welp, nice knowing you Synology, your software was great but your hardware was underpowered and overpriced. Not gonna miss ya.
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Further proof that Synology is completely out of touch with its target market.
I’d been holding out for an upgrade and was eyeing the 1825+, but with this news I’m absolutely taking my business elsewhere. With 45Drives, Minisforum, Ugreen, and numerous others now entering the market, I will gladly give up the convenience of Drive and Synology’s admittedly solid backup solutions.
I’m guessing there’ll be numerous others who are in my shoes; I’m also guessing Synology won’t care, because they’re fully committed to their enterprise business, which means taking a hit on unit sales to sell more drives to normal consumers isn’t going to matter too much. They are shifting margin while reducing support resources.
So while I get the decision from a business perspective, I will no longer support this company with my wallet.
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Enshittiification at its best! Way to go, Synology!
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There are too many options out there now, they’re not the only game in town. Their market will shrink by a large amount.
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The best way to go bye bye…..???? Synology…why?
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I’m not paying their hard drive tax. As it is I buy used and renew drives to save a ton of money since I’m buying 26tb drives now. I currently have six Synology units in use. Screw this noise.
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Yup, I’ve been a Synology customer for about 20 years. If they pursue this, I’ll be looking elsewhere next time.
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Nobody should ever give money to a company that does shit like this.
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Well, at least now we’re free to move on. I was waiting so long to upgrade my 918+, but now it’s crystal clear it won’t be a Synology.
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I was a huge Synology fanboy. Time now to move on. There are too many decent alternatives built on better hardware with more-than-adequate software to stick with a brand where my cost for storage is double what I can find on the wider market. Not time to predict the death of the brand, but this will continue to hack away at sales and, if their enterprise hardware push doesn’t pan out over the next few years, Synology’s revenues are going to shrink. Best to the gulls, Robbie.
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Bye Synology, won’t see me again!!!
They will kill the home users with this decision.
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Synology branded drives are overpriced and unavailable a lot of the time…
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What a shitshow
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Why was this not posted April 1st, gotta be a joke no way
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QNAP FTW
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Furthermore, migrating hard drives from existing Synology NAS to a new Plus model will continue to be possible without restrictions. <- If thats true, at least the initial HDD would have no restrictions...
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Bold strategy, let’s see how it works out for ’em. It will likely turn out to be a great idea, taking something as open source and matured as hard drives, and forcing it into your own overpriced ecosystem. Great. Idea.
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I reckon Qnap have infiltrated an agent on to the Synology board and are killing them from the inside! I really can’t think of any other explanation for their quite baffling decisions over the last 18 months or so! ????
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I was stil in the researc phase before jumping into the NAS market. This just won UGREEN the bid! I want to be able to use whatever HDD I want.
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Qnap reaction about: ????????????????????????????????
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If they fully lock people into Synology drives they should do what video game console companies have done in the past and reflect that in the price.
Personally, I have the drives already so I’ll buy elsewhere if that’s the case.
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I was planning on moving away from Synology for home use as the hardware is under powered for some use cases I’d like. I will keep my 918+ till it dies for active backup and surveillance station when I upgrade to something else.
This would be a very poor move on their part. Lower powered hardware coupled with locked in drives, this will shoot themselves in the foot.
I do love DSM, but this would be enough for me to go full truenas.
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Game over Synology. Hellooo ugreen!
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They take advantage of it because there is no competition, no alternative, they are monopolists… ????????
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Time to look at the competition now. I’m guessing ugreen but more research is needed. Having “the best software” isn’t going to prevent people leaving this time round.
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It’s a peculiar way to go forward, especially given that they’re not making any big changes to the platform itself (at least from what I can tell in the spec sheet).
For the security claim, the only feature that would be interesting is if they were introducing some kind of ransomware protection at the drive level, requiring specialised firmware on the drives. That would set Synology apart from the competition in this market segment.
It would be interesting to know who will be manufacturing the drives for Synology.
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I already have a ugreen dxp4800 plus it’s great and is much better spec and cheaper than my 923+, I was considering upgrading my 923+ to a 25 series because 2 cores just isn’t enough but if Synology do this then I will be buying another ugreen nas
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Decision is made no more Synology products.
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Time for someone to write a guide on how to move/mount a 8x20TB raid6 array (synology uses mdraid), on a Linux computer or a Ugreen nas. To CONTINUE using the volume there instead. It’s not like ppl going to buy 8 new drives to copy any data. ????
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Brace yourselves for “Best Synology alternatives” videos from all related channels.
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Seagate Ironwolf 20TB are currently around ￡390. The Synology enterprise 20TB is ￡820. No Synology upgrade for me.
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And yet another company suffering from enshittyfication..
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What a great way to go out of business! I approve!
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If this is the case truenas on old pc hardware will be way I go
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I’d originally been waiting for the 925+ but picked up a 923+ last month, arriving the day before the ‘original’ leak, which was very annoying! I’d wanted the 2.5gbe but aside from that the 923 was fine for my purposes and it did cross my mind there may be further hardware lock ins announced with the new systems.
So glad I stuck with the 923+…. And I did upgrade the network card as I wondered if they would become scarce as they weren’t being used in the new model.
This new system should last as long as I’ll need it for work. After I retire I may be more open to the DIY market for tinkering but in reality the competitor software in the next 5+ years ought to at least have caught up with DSM.
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Apple kind of mentality. Make everything incompatible with other brands, put limitations on purpose and make sure is not user upgradeable.
I think Apple users going to love the new Synology ???? they are used to this kind of abuse ????
#ChillGuysJustKidding kind of ????
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At this point I think everyone should stop using Synology devices and making videos about them. The only discussion regarding Sunology is to never use them , if this info is true
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Yeah well fuck em then.
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Ugreen / Terramaster + Unraid is the perfect combo, Forget Synology
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I have never seen anyone strangling himself and still be happy like Synology does, @NASCompress is putting it mildly when he says “”little bit more expensive”…. I just check the pricing for the 20 TB drives in my country and its whopping OVER TWO TIMES more expensive than Ultrastar 20TB
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Wanted to purchase a new 8 Bay Synology NAS to add to my current 8 bay NAS (Also Synology) , However seeing their stats for the upcoming hardware and the rumours of what you are saying, I have just bought the the UGREEN DXP8800 Plus 8-Bay Desktop NAS, added NVMEs and extra memory – very happy with my choice.
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Synology is long dead to me, UGreen is the new king if you want easy out of the box experience, or just build your own NAS.
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I guess Ugreen is our best option??
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If UGREEN brings out a future 5 bay expansion unit for their NAS units, I’d switch over when it’s time to upgrade my old DS1019+
Better hardware already, Software I’m not too bothered about I don’t really need all the features of DSM, Only use it for backups, transferring files from one pc to another on local home network and then also would use it for Plex to stream my media onto tv.
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I have used Synology NASs for years, ever since I got deeply sick of Windows 2000 Server. I will no longer buy them. Sorry dudes.
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You are naïve or pretend to be, is ALL about profit, and this obvious will only going to hurt them on the long run. In fact I think theirs best days as company already passed.
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The way this has floated into view smacks strongly of Synology trying to quantify the level of backlash before jumping in with both feet. I can’t think of a direction to go that would call into question using Synology professionally more than this one would.
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Well, in Brazil Synology drives are non existant. If you import one, there is a huge price difference.
So, they are killing an entire market here.
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If they do, they’re done.
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Just saw the posted update. What’s the betting Synology will roll out this policy to non-plus models in time, citing all the same blurb reasons they have just done.
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Definitely kills the whole value proposition of using my own drives. Guess I’m going to be shopping elsewhere now.
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Just say it!! It’s about profits!!
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Synology and Canon can go kick rocks!
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I guess xpenology will have to be an option
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The moment Synology announced their own drives, the writing was on the wall. They touted the benefits of upgrading HDD firmware on the fly (something very few people ever do with HDD’s in my experience). There had to be another key reason to introduce their own range of drives, and here it is.
Of course, this isn’t a surprise to me. I purchased a DS223 about a year back, my second NAS from Synology, and threw in a pair of Crucial MX500’s. Skipped the usual nag warning about not being recommended drives, and happily installed DSM. however, an inexplicable instability began to show itself, only on a restart, where one or the other drives failed to be recognised. This often resulted in a total re-creation of the volume/pool and a reload of data. Months would go by without an issue, then a reboot was required and the same would occur again.
Finally, in frustration I purchased a Synology HAT3300 HDD after checking to see that the drive compatibility list for this newer NAS only now showed Synology HDD/SSD’s as being compatible.
Removed the MX500’s, installed the HAT3300 and all has been flawless since, multiple reboots and all.
The moral of this story is that it’s clear to me that Synology have deliberately ensured incompatibility by not playing nice with non Synology drives. I do not believe it’s the fact I was using SSD’s. Of course,I could be wrong here, which begs the question, why was there issues with SSD’s.
Anyway, the course Synology has taken was inevitable and, for me at least, will ensure I look elsewhere for my next NAS. It feels as if Synology has lost touch with the mainstream consumer, gotten too big for their boots and done so in a market that now sees serious challenges coming at them.
Good luck with this attitude Synology, we warned you.
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Glad that I bought the 923+ last year. But this will be my last Synology hardware.
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this is rag pull for people heavily invested in synology. I feel for you guys
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If TRUE: they ended home & small office system users going forward!
The plus for users is Synology assumes full responsibility for any & all failures!
There will be No One Else to Blame.
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UPDATE #2 – There is now an official Synology detail on this:
” *Synology is increasingly relying on its own ecosystem for upcoming Plus models – Following the success of the High-Performance series, the company is now increasingly relying on Synology’s own storage media for the Plus series models, which will be released starting in 2025. Users will thus benefit from higher performance, increased reliability, and more efficient support. “With our proprietary hard drive solution, we have already seen significant benefits for our customers in a variety of deployment scenarios,” said Chad Chiang, Managing Director of Synology GmbH and Synology UK. “By expanding our integrated ecosystem to the Plus series, we aim to provide all users—from home users to small businesses—with the highest levels of security and performance, while also offering significantly more efficient support.” For users, this means that starting with the Plus series models released in 2025, only Synology’s own hard drives and third-party hard drives certified according to Synology’s specifications will be compatible and offer the full range of functions and support.
There will be no changes for Plus models released up to and including 2024 (excluding the XS Plus series and rack models). Furthermore, migrating hard drives from existing Synology NAS to a new Plus model will continue to be possible without restrictions. The use of compatible and unlisted hard drives will be subject to certain restrictions in the future, such as pool creation and support for issues and failures caused by the use of incompatible storage media. Volume-wide deduplication, lifespan analysis, and automatic hard drive firmware updates will only be available for Synology hard drives in the future. Tight integration of Synology NAS systems and hard drives reduces compatibility issues and increases system reliability and performance. At the same time, firmware updates and security patches can be deployed more efficiently, ensuring a high level of data security and more efficient support for Synology customers.* ” – Germany, Düsseldorf – April 16, 2025
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I just put a new 8tb Ironwolf into a 420+ and even though the drive database is up to date, its telling me that the drive is not supported. If suggestion for the 25 series is true, they will lose countless sales, and they are trying their best to persuade home users to never buy any more Synology devices, was looking for a couple of 925+/1525+ but no chance now . . .
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Bye Synology
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Must be some clever programmer who could code to bypass these locked drives, not bothered myself as I will not be buying a synology unit now ,will just carry on using what I have for the last 5 years
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Synology is gonna dissapear like Drobo eventually. They are making the same mistake as VMware who are now reverting back the free offering after most people moved to other solutions like Proxmox.
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Just come out and say “Do not buy this NAS” if it turns out to be true. Good luck at the hospital.
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How to speed run your company’s failure…
QNAP would like to thank you
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This would be the end of Synology and will raise the popularity of other brands.
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Shame. My 1520+ has been great but when I do upgrade, Synology will be off the table. More power to them, but that’s the end of the pro-sumer/home user market for them.
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Wow. I wasn’t too bothered about things a lot of other people complain about with Synology, and was looking forward to getting a DS1825, but if this is true it’s the final straw for me.
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No more Synology for me.
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If they fully block using uncertified drives, its like shooting themselves in the foot. Ugreen and others are trying to penetrate the market the only buying point (for me at least) is the maturity of DSM. They can always just turn down any support questions or request for devices using non-certified drives but completely not allowing it is just bollocks.
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time for “how to desynolify your nas” …? If this isn’t a sign to vote with your wallet, than I don’t know what is. First they remove features, now they force you to exclusively their hardware, what’s next?
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В мене he 4kn hitachi 4x10Tb. Працюють добре. Брав вживані 4 роки в дата-центрі Амазону відпрацювали бо бачив фото сервера з якого вони. Такі Амазон використовує
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Lol
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Current DS923+ and all other Synology NAS supports only up to 16TB, when there are 22TB available now as of 2025 January
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Synology is a product of interest, but I keep stopping considering a larger 6 or 8 bay unit due to their HCL lists etc.
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We just went through a big server upgrade here having had a 24 disk based synology in the past, that worked well. These issues forced us to investigate and ultimately go for a Supermicro/truenas setup. Bit of R&D involved but we are much better for it now. Shame, as we likely would have spent the 30k on a synology if they hadn’t played these greedy games. Onwards and upwards though, very much liking true nas & ZFS so better off all round. Totally agree they should have a, “I am a big boy” button.
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@NASCompares what I also don’t like with Synology is they removed the 3rd party support list from NVMe’s. When I bought by 1821+ a couple of years ago the list was there on their website but they removed it since. I am not sure why, as it’s not like it should matter as they provide a 3rd party list for hard drives.
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This is an example of corporate greed where the company forgot and abandoned the customers who made them successful. Consumers purchase Synology NAS so that they can select drives that fit their needs and budgets. Synology doesn’t manufacture HDD/SSD and doesn’t have any IP in this area, nor do they have any specialized test to make a HDD/SSD more “compatible”. HDD/SSD are based on industry standards. Unless Synology only sells NAS with pre-installed HDD/SSD, where HDD/SSD manufacturers make custom FW and have unique factory process/testing for them, such as Dell/HP, their diskless units must be compatible with the industry standards. Not the other way round.
It is comical to see this statement on their website “Synology does not guarantee compatibility with listed products and reserves the right to update the list at any time.” What a bunch of BS… they can’t even guarantee product compatibility on their own list.
Do they really think consumers will fall for their branded HDD/SSD, where they are just a slap of a different label? The markups are insane. Really, what IP or secret sauce does Synology have on HDD/SSD FW? None.
Customers have choices and this won’t go down well for them.
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one thing that actually confuses me even more, is that they dont list any Server/Enterprise grade HDDs (like WD Gold, HGST Ultrastar, Seagate Exos and Toshiba MG Series) for the DS923+ (and smaller) but only NAS- and Surveilance grade HDDs. I’m not sure if they are just not testing the Server HDDs with those NASs or if there actually is a compatibilty issue with those. But as they are better and currently even cheaper than the NAS grade HDD, I’d realy like to know. (on the DS920+ the servergrade HDDs are still listed as compatible)
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This is my first time looking at getting a NAS. I was about to buy the DS1522+ from Amazon, but now I’m totally confused WTF I can and can’t use in it. So… I’ll get the ASUSTOR 6 bay NAS that takes any NVMEs. Phuck synology!!!! Thank you for your videos and channel. I’ve learnt a lot from you!!!!!!
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I have a DS1821+ and I’m considering buying a larger model like RS serie. But the HDD policy made me think to change to another brand like Qnap
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Looking to upgrade a HD on my DS918+ and came across this article, which was very interesting, but whether intentionally or an error, as per posting date (13/10/23) , although I can see the 3rd Party dropdown it is not selectable so I can only see Synology drives. 🙁
NB Tried on Chrome and Edge just in case
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so I’m really surprised they don’t support the WD Gold NAS drives…. competitors like ASUSTOR does…. I am down to synology or asustor but i already have 2 new WD 6tb gold drives – anyone used WD gold in synology yet?
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I recently purchased an RS3618xs and moved drives from an RS3615xs that included 4 10GB WD Red Pro drives and 3 WD 16GB Red Pro drives. I did a migration from DSM 6.17 to DSM 7.2 and all of the drives were recognized. However, I’ve attempted to install WD Red Pro 3TB drives and another WD Red Pro 16GB drive and none of them appear to Storage Manager. I remember you or someone else mentioning this issue in a YouTube post but can’t remember the details. Am I screwed?
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Hello. I’m a novice at NAS. Just bought a DS723+ running DSM 7.2. I ran into the storage compatibility issue when trying to make my M.2’s into storage pools (currently have HDD/SSD installed into the bays as well. Does anyone know if there is a way I can install Unraid or TrueNas on this to bypass this? Can I only do this on other hardware? Please and thank you.
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I currently have 2 Synology NAS, one of them is a very old one (DS413) and will be replaced soon.
Because of the Synology stupid policy regarding the 3rd party drives, I seriously look at other manufacturers (not only QNAP but others like Asustor for ex), because I don’t want to take the risk to being obliged to buy the (far too) costly Synology drives in the future…
DSM is good, but cannot justify the price overhead of being obliged to buy Synology disks !
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I am a newbie to NAS and Synology. But I just purchased a Synology DS418. I only have one Iron Wolf 16TB drive. How do I properly setup this up….JBOD, RAID-0? I understand the risk these methods, but as I add more storage, do I have the option to revisit the RAID setup?
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Any idea why they don’t have any 3rd party drives listed at all for the 1522+? I opted for WD Red Pros in the end, but I’m surprised that they don’t have anything listed on their website other than a handful of Synology HDDs.
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I’m about to purchase a new NAS and I had my eyes on Synology… but just found out about how they’re slowly limited third party compatibility. That’s a big deterrent for me and makes me nervous about the future of the system. Is there a better system I should look at?
Looking at a simple home setup of 1522+ right now.
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Synology is a business. You don’t see Toyota or Ford advertise competitors products either, do you
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I can’t thank you enough for the info on fixing the warning about using non-synology drives and the hack that let me create a new SHR array on my most recent RAID.
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WD 16 TB Pro are just working fine in my 1821+, still got a warning when installing but that was the only thing. They are not on the compatibility list. Only the 16TB Seagate and Toshiba drives are.
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Synology are odd. They sell consumer NAS as if it were enterprise NAS. I know they sell enterprise solutions (be interested to know what large enterprises actually use Synology). But they seem to expect small businesses and consumers to have the same buying power (and interest) and that they will happily pay through the nose for the Synology branded drives. Enterprises pay that premium because they get incredible warranties and additional services that come with (non-Synology) enterprise drive solutions. Synology don’t offer these enterprise grade warranties, they just rebrand a Toshiba drive, change some firmware settings, say it’s ‘enterprise tested’ and charge a fortune for it. On top of that they are starting to ‘encourage’ consumers, with the tactics shown in this video, to pay this ridiculous premium. And yet they still put 1GbE ports in the NAS devices they expect consumers to fill with over-priced Synology drives.
Very odd.
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Just set up a RS2423+… not an “xs” device and there are zero 3rd-party drives in the compatibility list. I put in 6x 20TB WD Red Pros anyway.
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5:50 – Now I’m confused, I thought “I Hate Sea Gulls” was Western Digital’s Top Tier Ultrastar Data Center Drive…
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Irritates me that Synology got into bed with Seagate with the Ironwolf health management only to abandon it.
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When it comes to the DS223j i just like how on the compatibility list they go to 14TB, at the same time they know its a 2-bay with no possibility of expansion, yet on the product page they list a maximum single volume size of 108TB. ????????????
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If Synology branded HDDs, SSDs and RAM were like 10-20% more expensive than other brands, it would not be such a big deal and I think many people would gladly pay that. However the reality is the current prices are absolutely outrageous and indefensible. Synology also needs to get a clue and stop putting 1GbE ports in the majority of their products. The absolute bare minimum should be 2.5GbE with 10GbE more common as well without requiring an add-in card.
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f*k synology forcing you to use drives that are not only 2-3x the price but often out of stock!
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I’ll gladly pay 30% more for a Synology branded hard drive if it comes with some perks like manufacturer certification, firmware updates and better health monitoring. But 250% more for a rebranded drive with custom firmware? Not in a million years.
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I’m thinking about getting a DS423+ (home media server) and by doing my research i found this great channel and learned a lot about the NAS world.
As someone who works in industrial managment and does contracts sometimes I would like to point out that this whole drama is mostly for legal reasons?
If Synology wouldnt give any warnings and something goes wrong… some ppl might come up and sue them, just like americans sue you after they burned themself after ordering a steaming hot coffee.
I understand that they dont add 20TB HDDs on the list if they dont have have their own supported HDDs go up to 20TB. In a company meeting someone might ask “could we go for 20? a simple NO is better than “well we could, but it’s not 100% supported” and then the whole mess would come up… in the end the boss would say “this is to complicated… lets go with another comapny” (welcome to corporate world). In the end it is mainly about certificates that you can hold up and say “this paper says it’s not my fault”.
In this case SSDs COULD (not that they would, but they COULD) lose data and just to be save they lock it. I also think that they should just let you create a storage and add a warning for the SSD, but since the chance that it loses data is there they better lock you out, because if it failes it will come down to the whole “was it really that clear that it could lose data?” drama.
I had arguments where someone in the company had a PC from a brand 20 years ago in their old company. In meetings ANYTIME that brand comes up the person that would call tech support for the smallest problem with their work PC, will keep telling you that THEY had a problem with that brand and that they’re basicly an expert now on that brand and that there is no way the company should go with that brand, because THEY CAN TELL YOU how bad their products are.
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I just built three RS 1221+ units with 20 TB EXOS drives they are not compatible but they work just fine. I’ve talked to Synology about using their drives, but their price point is too high to use them. At this point they need to get in line with the rest of the industry.
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It seems like there compatibility list is a little too stingy but I did have an RAID rebuild issue whe I tried with a Barracuda(which is not on the list) drive on my DS923+ the other day.
When I poped in a Toshiba MN08(This is on the list) it worked fine. Therefor I think Synology is doing some serious testing with 3rd party drives and I would like to give them some understanding for there shrinking list.
Although the HAT5300 is way too expensive in Japan so I would like some more choices. HAT5300 costs about 2.5 times a Toshiba MG or MN drive in Japan.
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This is eventually going to cause Synology to lose market / mind share among users. Sure they’ll make some extra cash right now whilst they have the best software in the business but at some point someone is going to come out with something that rivals Synology in the software experience and that competitor can immediately make themselves substantially cheaper by simply supporting a wider selection of hard drives.
Its things like this which sour love for the brand and tempt people to look elsewhere when they make their next purchase.
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what a shame on Synology, I expected to open the third part support on my DS3622+ & 2422+ as the DSM 7.2 released.. now I am thinking about transitioning to QNAP or Truenas.
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I’ve just cancelled my order for a 923+ because of this. What a shame.
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I’m just a guy who has filled up his laptop with movies. There are many of us. Synology pops up more often than other NAS makers to a noob like me. They have a good name is what I found. I bought in late last night, by purchasing a DS923+ and 4 WD Red Pro 14TB drives (slightly on sale) from Amazon. THEN I discover Synology’s compatibility list, and although I read on forums it basically doesn’t matter that my drives aren’t on it, I DON”T WANT false codes, amber lights, “unverified” popping up on my dash. I just sold a semi truck that was always throwing codes. They are nerve racking even when minor or false! I cancelled my order, yes I really did. Up all night looking for alternatives. Synology, please wise up and give someone willing to buy your fine products a fair shake. Issue a public retraction, and let your NAS sales resume.
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Home user, I’d like to see a QVL list. But it should be just that. Maybe a feature in the software to highlight things installed not on the QVL. I guess I could get behind a big “I’m an adult” button to turn off the nagging.
That said, i don’t really understand what Synology, qnap, etc. Bring to the table vs a white box 2u/4u rackmount + truenas or a 45drives like setup (here’s some hardware, put an os on it).
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I’ve just bought a 16tb drive MG08ACA16TE that is listed on their website but when installed in my DS918+ it says its incompatible. I’m still trying to decide what to do with this. I have a 14tb version that worked fine but this was pre the DSM7
It looks like this is the largest capacity drive the 918 will take but you imply that even bigger drives might work. How would I find that out.
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Excellent review, if Synology does not react I will switch to QNAP.. I had 2 Synology NAS but now I am not satisfied with the compatibility…
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Synology has failed horribly with their implementation. Here in Canada, I don’t even know who has these in stock. The drives are only special order or they ship from the USA… Also, I’m not seeing how these drives cost about 3x as much as IronWolf Pro drives… This nonsenese has made me unlikely to go with Synology NAS in the future. Huge failure for Synology IMHO.
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I worked with Synology NAS‘ since over 10 years….I kinda loved them and they were quite reliable….but that turn on drive compatibility, the quite old hardware specs Synology uses even in their latest products, higher pricepoints with lower specs than the competition, the 100% plus in costs of their drives (not even speaking about available drive sizes) made me go away from Synology to competition QNAP and Dell (yes Dell for some projects I got better pricing on a Dell Array than for a Synology System)!
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It’s not just buying the initial drives, while every user/company needs to purchase cold spares. (Because Synology HDDs are not available under 24hrs globally. It could be almost a week if the site is far away from the major markets). Can’t wait 24hr+ or a week to replace a HDD and rebuild the RAID to get back up. Downtime costs businesses $$$$$! They have zero tolerance for downtime. I’m a mediocre home gamer pro’sumer and I have a 8 month used cold spare for my systems. The ability to use any HDD cold spare to repair the RAID and get back up ASAP is important to many people!
These businesses might decide to use Seagate, WD, Toshiba HDDs in their system, rebuild the RAID immediately, and ignore the orange “I’m an adult” warning to get back up and running. Both Seagate and WD are available locally in large metropolitan areas same
I wonder how many businesses will follow Synology HDD compatibility list over time, as more companies come public at trade shows, their private IT chat, message boards, drinks at the IT bar in a densely populated tech metropolitan area. The more they talk about resolving problems from Synology HDD cost, lack of availability, small selection of drives (18TB max currently); and the lack of real benefits if no other HDD had a critical firmware update in 5+ years… just use the company (IT Department’s preferred hard drives on site, and skip Synology HAT5300 or HAT3300 models)
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This is especially a mute point when users can do the initial Synology set-up in an older machine (DS420+) that didn’t have HDD restrictions, then transfer them the new 2022-up model bypassing the warnings). Not sure how long this trick will work, or if they already eliminated this in D7.2.????????♂️ It’s still currently an option.????
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It’s not just buying the initial drives, and very user/company needs to purchase cold spares. (Because Synology HDD are not available under 24hrs. It could be almost a week if the site is far away from the major markets). Can’t wait 24hr+ or a week to replace a HDD and rebuild the RAID to get back up. Downtime costs businesses $$$$$! They have zero tolerance for downtime.
These businesses might decide to stuff a WD, Seagate, Toshiba HDD in their system, rebuild the RAID immediately, and ignore the orange “I’m an adult” warning to get back up and running.
I wonder how many businesses will follow Synology HDD compatibility list over time, as more companies come public at trade shows, their private IT chat, message boards, drinks at the IT bar in a densely populated tech metropolitan area. The more they talk about resolving problems from Synology HDD cost, lack of availability, small selection of drives (18TB max currently); and the lack of real benefits if no other HDD had a critical firmware update in 5+ years… just use the company (IT department preferred hard drives, and skip Synology HAT models)
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Was also looking for a new NAS after I get no more support of my WD NAS. So, Synology is out too. ????
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“Wanky PC”
That’s a tech term I’ve not heard.
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Anyone can recommend an alternative to Synology NAS – for a 1 bay 8TB SSD nas please ? I just need a simple and silent backup solution, like the Apple AirPort Time Capsule ????
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Stupid Synology position
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As a reseller I am very disappointed with Synology, They have no tech support in Australia that you can talk to, Emails back an forth take 24 – 48 Hours to get a response, recently sold a A$11000 RS2423RP+ with 8x Synology 8Tb drives the unit does not recognize any drive in any drive bay, 1 and a half weeks later still no help and they refuse to give RMA to return faulty unit to wholesaler. Would never recommend them to any one again.
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Choose Qnap for the company because of this. I can’t live with those HDD prices from Synology
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So much discussion for something that is so simple, Synology like any other company just wants to extract as much money as possible from each client. That’s it , that why we have the compatibility list. If all the others drives in the Market were MORE expensive than any Synology drive I bet you that all the drives were compatible.
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I sincerely hope SynologY will put this madness in reverse.
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Have been running a 218+ (8Gb/16Tb) for a few years now, and it’s been flawless! Looking to replace it with something bigger soon, but with Synology’s current ‘strategy’ I don’t think it’s going to be another Syno.
It’s a shame because Synology totally won me over with the little 218+, but now I think I’ll be putting my money elsewhere.
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Didn’t they also pull a stund with DSM 7, all of a sudden dropping support for lots of USB devices. I know a lot of people in the home automation scene, using Home Assistent with a usb dongle got mad pissed off when they updated DSM and all of a sudden they couldn’t contact their home automation hw. Synology doesn’t even have any Synology branded “enterprise” products that do the same. Quite a few people bought a Synology NAS so they wouldn’t need a raspberry Pie or similar.
Also I seem to remember that they dropped USB NIC support too…
.
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I was shocked when i bought an additional 1522+ on top of my 420+ and suddenly my ironwolf pro 16tb drives showed up as “unsupported”, iron health check disappeared etc.. But then it kinda just ran and that’s all i’m looking for. Would i feel better if my drives were on their list? Yes. Does it really matter? Not at all. I see how it’s different with their SAS drives though.
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I’ve worked in all companies of all sizes since the early 1970s. When I worked for companies with major worldwide networked systems running on IBM mainframes I wouldn’t consider using anything but IBM components. There’s an expression in such places – “you’ll never get fired for using IBM”.
Every other place I’ve worked had been much more cost conscious.
My personal NAS is a Synology DS 1520+, which I purchased in late 2022. Why a two year old technology? Disk compatibility. I want to decide the value of my gear. Especially disks.
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here is a idea do not fill all of the slots when there is a new firmware update update all active drives and put one into the blank slot then update that one pull it out as a spare hot spare is a idea as well
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Im using Synology for years since they come out in the market and although always seems priced and a little behind most brands on releasing new features, still i went for their reliability and support. Now my opinion changed completely, their new model the DS423+ is just a joke considering that they are selling 5 years old hardware with no upgrade at all (RAM, Network, and so on) just because they now support storage pools on nvme if you use their drives and think they can get away with it???? What is Synology doing ?
All the major brands QNAP, even Asustor which is newer than Synology have had volumes on NVME for a long time now, and you can upgrade everything as you need. without paying a premium price for the enterprise.
Synology is not an enterprise, more like a wannabe. The synology enterprise range compared with major products (NetApp, HP, and 100 more that are just better) is just a joke. they should do what they do good to go for homeoffice and medium business without locking and limiting the customer as they been doing all these years like..
Using Specific memory
Expensive Application Licensing specially for cctv
Network card Limitations
And now the drives.
If you think about it, you are buying a very expensive kit that is lockable and requires a certain condition for optimal run, which can then change with an update overnight, also buying old hardware with new features, you might end up with another bug like the 100 Ohm resistor issue on the DS415, DS1515+
For me is a big disappointment and as a loyal customer for all these years I’m now moving to something else possibly QNAP.
Great job Synology You just lost another customer.
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The justification is MONEY!
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The short version is, if Synology expand their lock in for hdd/ssds for their standard/plus models then I, possibly like many others will not consider Synology hardware on the next NAS replacement(s)
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Whilst from a business-perspective one can argue the pro’s, this was exactly the plain and simple reason we won’t ever do business with Synology.
Hardware/vendor-locking for HDD’s (or SSD’s, or camera’s) means that when Synology opts to EOL/EOS those “compatible” products, you are screwed.
There is *no* valid technical reason to vendor-lock, as that highlighted “you can update the firmware” is not something that would happen very often, if ever.
And let’s be honest, re-stickering a product so you can do a vendor-lock is simple stealing (or money–grabbing, if you want to say it nicely) and disrespectful to your customers.
To us this whole movement plus the various experiences from other users (and companies!) in the field has all the signals of a plain money-grab.
And that is despicable, plain and simple.
And I can imagine infuriating when a users finds out.
Synology is really moving to the dark side and the fact they do continue down that path, rings all the alarm bells for us.
Avoid them as the plaque, which I would recommend to anyone who feels affected by this.
Synology’s marketing/product managers seem to have missed-out big time on the reality-check.
Shame on Synology.
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Synology takes big steps in the right direction (BTRFS and finally bringing ECC RAM support to some of their low/mid tier models) but then shoot themselves in the foot with this very ugly anticonsumer nonsense. They just make me want to buy QNAP models and install TrueNAS on them.
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Synology thinks they are Apple. And they get away with it because there is no true contender to take them on in the “turn key” market.
I wish I could trust QNAP and go with them, but I can´t, for other reasons that are equally important to me.
Perhaps QNAP are on their way to be the option that many are looking for, Hardware spec. and freedom wise, they already surpassed Synology.
So it´s wait and see, who comes to their senses first and gets their s**t together. 😉
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This is why I will not buy an xs or rs models. I’d love the 12 bay xs too, but nope because I’m not going to buy their drives because of the deals I get on the drives I do buy. Thr cost difference is huge.
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Synology’s lock-in is the reason I went with another NAS vendor. I would prefer to use Synology, but as a home/small business user I refuse to be locked in. Two or three times the price for HDD’s is just not worth it.
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Beyond the guise of compatibility, it is ALWAYS about money
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I was one of those badly bitten by Synology’s vendor lock. One of my units (RS1221+) was purchased pre-DSM7, so happily accepted the migrated drives from a different Syno NAS. The DSM changes with DSM7 and particularly DSM7.1 pushed this expensive NAS to an almost unusable state. When I has a clear hardware failure (looked like a power failure) Synology took one look at the installed drives and stopped all technical and warranty support. The drives had been on the compatibility list at time of purchase and, being Toshiba MG drives, they are drives used by Synology under their expensive sticker. Nothing was wrong with the drives, of course.
I was lucky in that I had the means to diagnose the power issue, locate it to the PCIe bus and then narrowing it down to the NIC. The NIC was a Synology branded one, supposedly under warranty but also abandoned due to the installed drives. Replacing the NIC on my own dime fixed the RS1221+.
The irony of hard drives also used by Synology being blamed for the failure of a Synology NIC is not lost on me. What was also lost was any thoughts of buying Synology again with this retrospective vendor lock, introduced post-purchase. Despicable really.
This ‘enterprise’ nonsense is just that. The RS1221+ may have rack ears but it is a low-power / low cost AMD SoC with zero bells or whistles. As I also run an SSD volume I had to question the sanity of the x3 or x4 price hike for Syno branded SSDs that even now, years after launch, are either available in vanishingly low numbers or just not available anywhere here in the UK. What business at any level wants SSDs that you may not be able to replace? Synology itself had zero stock when an RMA was needed.
To echo the video’s thoughts on Synology validating drives too slowly – they managed to un-validate drives very quickly and somehow they have no knowledge of Toshiba drives that they happened to rebrand as their own…. Most would call that a straight lie.
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Day nr million? to remind NASCompares to please please please improve your audio. Lawrence is doing a much better job..
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Great Discussion!
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Said it years ago:
If you want to pretend to play in the “Enterprise” market (even if I don’t consider Synology truly enterprise), you have to PAY!
Price and specific hardware, the reasons I do not use them.
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very relevant topic, if Syno will push their 5x overpriced HDDs and SSDs to 923+ upwards models we are moving to TrueNAS for our customers for file storage. 2x 8TB Syno HDDS cost more than whole 923+ NAS. They are either crazy or lost complete any connection to reality.
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