Upgrading compatible RAM on (TS-462, TS-464, TS-664)

Upgrading compatible RAM on (TS-462, TS-464, TS-664)

Official RAM

RAM-4GDR4A0-SO-2666

DDR type: DDR4(260PIN) Capacity: 4GB Spec: 512M X 16 Frequency: DDR4-2666 Form(PIN): 260PIN Power Supply: 1.2V Dram Organization: 512M*64 Temperature: 0℃~85℃ Environmental Regulation: RoHS

RAM-4GDR4T1-SO-2666

DDR type: DDR4(260PIN) Capacity: 4GB Spec: TS512MSH64V6H Frequency: DDR4-2666 Form(PIN): 260PIN Power Supply: 1.2V Dram Organization: 512M*64 Temperature: 0℃~85℃ Environmental Regulation: Halogen Free

RAM-8GDR4T0-SO-2666

DDR type: DDR4(260PIN) Capacity: 8GB Spec: 1G X 8 Frequency: DDR4-2666 Form(PIN): 260PIN Power Supply: 1.2V Dram Organization: 1024M*64 Temperature: 0℃~85℃ Environmental Regulation: RoHS

Alternative RAM we would consider using:

Crucial 16GB 2666Mhz DDR4 SODIMM Non-ECC CT16G4SFD8266  Check Amazon 

Kingston 32GB 2666Mhz DDR4 SODIMM Non-ECC KCP426SD8/32  Check Amazon 

Replacing Memory Modules (TS-462, TS-464, TS-664)

The TS-462, TS-464, and TS-664 have two memory slots. You can increase the memory capacity of the NAS
by upgrading the memory modules. When using two modules, use only QNAP modules of the same type
and capacity to maintain system performance and stability. You can purchase QNAP memory modules from
authorized resellers.

1. Power off the NAS.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the front cover.
a. Locate the locking mechanism on the left side of the NAS.
b. Slide the lock up to release the front cover.

c. Slide the front cover to the left and then pull.

5. Remove each drive tray.
a. Remove a drive tray by simultaneously pressing the latch and pulling the tray

6. Remove an existing module

a. Push the retention clips outward simultaneously to release the module.

b. Verify that the module has tilted upward and is completely released from the slot.

c. Hold the module by the edges.
d. Carefully slide the module out of the slot.

7. Install a new module.
a. Align the notch with the ridge in the slot.
b. Insert the module into the slot.
c. Verify that the metal connectors are completely inserted into the slot.
d. Carefully press down on the module until the retention clips lock the module into place.

8. Slide each drive tray back into the NAS.

9. Attach the front cover.
a. Align the front cover with the grooves on the case and then slide to the right.

b. Slide the lock down to secure the front cover.

10. Connect all cables and external attachments.
11. Connect the power cord to the electrical outlet.
12. Power on the NAS.
13. Verify that the module is recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Control Panel > System > System Status > Hardware Information .

c. Check the value for Total memory.