I tried to access my Synology camera on my phone and i can only see live view. When trying to check what happened 2 minutes ago I ger Error message “Unable to Play H.265 stream, check the format”. Whats the point of surveillance if i dont see who tried to break into my house! People have lives, they dont spend all they at home checking so advertised Synology Monitor Center for desktop. Ridiculous!
Yes, this is quite embarrassing subject for Synology. They refused to pay for H.265 licence and have no permission to use it. So much for “Apple-like company” 🙂
H.265 is much more efficient camera for comprising the video files. It is also the latest standard. I am afraid you will need to use Qnap or other brands for new-generation cameras.
Synology only works with ancient H.264 relics. Sorry.
If you need an access to the footage, you need to get a computer. I know, funny in a sad way.
Open File station and go to camera folder
Oh wait, it gets even better. Synology do not support transcoding anymore with “new-generation” models. This means you can not watch the video using Synology DS Video/ Video Station if it is a 4K camera (every new camera is).
You have to download it to somewhere and then use a computer video player to watch it! Good luck! You will need it.
| Where to Buy a Product | |||
 |
    
|
  
|
VISIT RETAILER ➤ |
 |
|
|
VISIT RETAILER ➤ |
 |
|
|
VISIT RETAILER ➤ |
 |
|
|
VISIT RETAILER ➤ |
We use affiliate links on the blog allowing NAScompares information and advice service to be free of charge to you. Anything you purchase on the day you click on our links will generate a small commission which is used to run the website. Here is a link for Amazon and B&H. You can also get me a ☕ Ko-fi or old school Paypal. Thanks! To find out more about how to support this advice service check HERE If you need to fix or configure a NAS, check Fiver Have you thought about helping others with your knowledge? Find Instructions Here
DISCUSS with others your opinion about this subject.
ASK questions to NAS community
SHARE more details what you have found on this subject
CONTRIBUTE with your own article or review. Click HERE
IMPROVE this niche ecosystem, let us know what to change/fix on this site
EARN KO-FI Share your knowledge with others and get paid for it! Click HERE