Synology Moments supported photo/ video file formats (RAW, JPEG etc.)

What are the Synology Moments supported photo/ video file formats?

  • The supported image formats are as follows: BMP, JPEG, GIF, RAW (arw, srf, sr2, dcr, k25, kdc, cr2, crw, nef, mrw, ptx, pef, raf, raw, 3fr, erf, mef, mos, orf, rw2, dng), TIFF, PNG
  • The supported video formats for playback are as follows: 3G2, 3GP, ASF, AVI, DAT, DivX, FLV, M4V, MOV, MP4, MPEG, MPG, MTS, M2TS, M2T, QT, WMV, XviD


Which Synology NAS models support the image recognition feature on Moments?

Synology Moments is a photo solution for personal and home use, offering an intuitive way to manage all your personal photos captured in everyday life and keeping track of all your special moments in detail. Equipped with the facial and subject recognition features, this personal photo storage makes photo sorting and tagging fast and easy.

Image recognition is only supported on selected models. To know which NAS models support image recognition, please refer to the table below:

Supported Types of Image Recognition Series Models
Facial and subject recognition
19 series RS1219+
18 series RS3618xs, RS2818RP+, RS2418(RP)+, RS818(RP)+, DS3018xs, DS1618+, DS918+, DS718+, DS418play, DS418, DS418j, DS218+, DS218play, DS218, DS118, FS1018
17 series RS4017xs+, RS3617xs, RS3617RPxs, DS3617xs, RS3617xs+, RS18017xs+, DS1817+, DS1517+
16 series RS2416RP+, RS2416+, RS18016xs+, DS416play, DS916+, DS716+II, DS716+, DS216+II, DS216+
15 series DS3615xs, RC18015xs+, DS2415+, DS1815+, DS1515+, RS815RP+, RS815+, DS415+
14 series RS3614xs, RS3614RPxs, RS3614xs+, RS2414RP+, RS2414+, RS814RP+, RS814+
13 series DS2413+, RS3413xs+, RS10613xs+, DS1813+, DS1513+, DS713+
12 series DS3612xs, RS3412xs, RS3412RPxs, RS2212RP+, RS2212+, DS1812+, DS1512+, RS812RP+, RS812+, DS412+, DS712+
11 series DS3611xs, DS2411+, RS3411xs, RS3411RPxs, RS2211RP+, RS2211+, DS1511+, DS411+II, DS411+
Facial recognition
18 series DS218j
17 series DS1817, DS1517, RS217
16 series DS416, RS816, DS416slim, DS416j, DS216j, DS216, DS116, DS216play
15 series DS2015xs, DS1515, DS715, DS215+, DS415play
14 series DS214play


  • The facial recognition and subject recognition features respectively correspond to the automatically created albums People and Subjects in Moments.
  • Synology Moments 1.0.0 can only be installed on Synology products running on DSM 6.1.3 or onward.
  • Before installing Synology Moments 1.0.0, the packages Synology Drive, Universal Search, Synology Application Service, and Node.js v4 must be installed first.

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