Synology DS1825+ NAS Revealed – New 8 Bay NAS on the Block
Synology has quietly launched the new DS1825+ NAS, an 8-bay desktop solution aimed at prosumers, creative professionals, and small businesses in need of high-capacity, high-reliability network storage. Replacing the 2020-era DS1821+, this new model has debuted across eastern markets including Taiwan, Japan, China, and Australia, with broader availability expected within the coming month. While the DS1825+ shares the same AMD Ryzen V1500B processor as its predecessor, it introduces meaningful upgrades in system memory, network connectivity, and expansion port design. This release also reflects Synology’s increasingly closed hardware ecosystem approach, particularly in terms of drive compatibility. With pricing expected to be similar to the DS1821+—around $999 to $1099 USD—the DS1825+ positions itself as an incremental yet strategically significant refresh in Synology’s “Plus” lineup.
Synology DS1825+ NAS – Hardware Specifications
The DS1825+ is powered by the AMD Ryzen V1500B, a quad-core, 64-bit processor running at 2.2 GHz. This is the same CPU used in the DS1821+, and while it lacks a performance boost on paper, it continues to deliver reliable, multi-threaded performance suited for virtualization, large file transfers, and simultaneous user workloads. The system comes with 8 GB of DDR4 ECC SODIMM memory pre-installed, up from 4 GB in the DS1821+, and supports up to 32 GB across two slots. ECC memory adds an additional layer of data protection by automatically correcting memory errors—a key consideration for business-critical environments.
| Component | Specification |
|---|---|
 |
|
| CPU | AMD Ryzen V1500B (4-core, 64-bit, 2.2 GHz) |
| Memory (Pre-installed) | 8 GB DDR4 ECC SODIMM (1 × 8 GB) |
| Memory (Max Capacity) | 32 GB (2 × 16 GB) |
| Drive Bays | 8 × 3.5″/2.5″ SATA HDD/SSD (Hot-swappable, except M.2) |
| M.2 NVMe Slots | 2 × M.2 2280 NVMe SSD (for caching or storage pools, Synology drives only) |
| Max Drive Bays (with Expansion) | 18 (with 2 × DX525 via USB-C) |
 |
|
| LAN Ports | 2 × 2.5GbE RJ-45 (Link Aggregation / Failover supported) |
| USB Ports | 3 × USB 3.2 Gen 1 |
| Expansion Ports | 2 × USB Type-C (for DX525 expansion units) |
| PCIe Slot | 1 × PCIe Gen3 x8 (x4 link) |
| Cooling | 2 × 120 mm fans (user-replaceable; Full-Speed, Cool, Quiet modes) |
| Power Supply | Internal 250W PSU |
| Power Consumption | 60.1W (Access) / 18.34W (HDD Hibernation) |
| Noise Level | 23.8 dB(A) (Idle with Synology drives) |
| Dimensions (H × W × D) | 166 mm × 343 mm × 243 mm |
| Weight | 6.0 kg |
| Operating Temperature | 0°C to 40°C |
| Drive Compatibility | Only Synology-verified HDDs and SSDs supported for full functionality |
Synology DS1825+ NAS – DSM Software Specifications
The DS1825+ runs Synology’s DiskStation Manager (DSM), a Linux-based operating system that brings a wide array of software features designed for both home and business environments. Core functionalities include Synology Drive, which supports up to 100 users for cloud-style file syncing and sharing, and Synology Office, which enables real-time collaborative editing across documents, spreadsheets, and slides with similar user caps. For data protection, Snapshot Replication allows up to 256 snapshots per shared folder and 4,096 total system snapshots, while Hyper Backup and Active Backup for Business provide comprehensive options for client and server backups. Surveillance Station is also included with two default IP camera licenses and supports up to 40 1080p or 4K streams, depending on codec and frame rate, making it suitable for medium-scale surveillance setups.
| Category | Specification |
|---|---|
| Operating System | Synology DiskStation Manager (DSM) 7.2 |
| Supported File Systems | Btrfs, ext4 (internal); Btrfs, ext4, ext3, FAT32, NTFS, HFS+, exFAT (external) |
| Maximum Internal Volumes | 32 |
| Max Single Volume Size | 108 TB (default), 200 TB (requires 32 GB RAM) |
| RAID Support | SHR, JBOD, RAID 0, 1, 5, 6, 10 |
| SSD Cache | Supported (only with Synology SNV-series NVMe SSDs) |
| M.2 SSD Storage Pools | Supported (Synology-verified SSDs only) |
| Snapshot Replication | Up to 256 snapshots per shared folder; 4,096 total system snapshots |
| Synology Drive Users | Up to 100 users; 1,000,000 hosted/indexed files |
| Synology Office Users | Up to 100 concurrent users |
| Virtual Machines (VMM) | Up to 8 Virtual Machines / Virtual DSM instances |
| IP Cameras (Surveillance) | Up to 40 channels (1080p/4K), 1,200 FPS (H.265) |
| SMB Connections | Up to 60 (with RAM expansion) |
| Max Shared Folders | 256 |
| Max Local User Accounts | 1,024 |
| Hybrid Share Folders | Up to 10 |
| Syslog Throughput | 1,000 events per second |
| iSCSI Targets / LUNs | 64 targets / 128 LUNs |
| High Availability | Supported |
| Browser Support | Chrome, Firefox, Safari, Edge |
| Supported Protocols | SMB1/2/3, NFSv3/v4, FTP, WebDAV, Rsync, iSCSI, HTTP/HTTPS, LDAP, CalDAV, SNMP |
| Languages | 20+ including English, Deutsch, Français, 日本語, 한국어, 简体中文, 繁體中文 |
One area where the DS1825+ makes a notable shift is in its storage pool policies. While the M.2 NVMe SSD slots can be used to create dedicated storage pools in addition to cache, this functionality is locked behind strict hardware validation. Only Synology-certified drives—specifically the SNV3400 series—are permitted for this role. This tighter integration may offer improved thermal management and reliability assurances but represents a step away from the broader compatibility seen in previous Plus-series devices.
Synology DS1825+ NAS vs the DS1821+ NAS
At first glance, the DS1825+ and DS1821+ appear nearly identical in core architecture, both using the AMD Ryzen V1500B processor and offering 8 drive bays with optional expansion to 18. However, the DS1825+ introduces several hardware-level improvements that cater to modern network environments. These include a bump in default RAM from 4 GB to 8 GB, upgraded LAN ports from four 1GbE to two 2.5GbE, and a shift from eSATA to USB-C-based expansion for DX525 units. These changes may not result in dramatically different performance under all conditions but do reflect a push toward better bandwidth utilization and a more consolidated hardware platform. Additionally, while the PCIe slot remains the same (Gen3 x8, x4 link), users looking to upgrade to 10GbE or 25GbE networking will benefit from increased LAN speed potential out of the box.
| Category | Synology DS1821+
|
Synology DS1825+
|
|---|---|---|
| CPU | AMD Ryzen V1500B (4-core, 2.2 GHz) | AMD Ryzen V1500B (4-core, 2.2 GHz) |
| System Memory (Default) | 4 GB DDR4 ECC SODIMM | 8 GB DDR4 ECC SODIMM |
| Max Memory | 32 GB (2 × 16 GB) | 32 GB (2 × 16 GB) |
| Drive Bays | 8 × 3.5″/2.5″ SATA (Hot-swappable) | 8 × 3.5″/2.5″ SATA (Hot-swappable) |
| Expansion Support | Up to 18 drives (2 × DX517 via eSATA) | Up to 18 drives (2 × DX525 via USB-C) |
 |
|
|
| M.2 NVMe Slots | 2 × M.2 2280 (cache only) | 2 × M.2 2280 (cache or storage pools, Synology SSDs only) |
| LAN Ports | 4 × 1GbE RJ-45 | 2 × 2.5GbE RJ-45 |
| USB Ports | 4 × USB 3.2 Gen 1 | 3 × USB 3.2 Gen 1 |
| Expansion Ports | 2 × eSATA | 2 × USB Type-C |
| PCIe Slot | 1 × PCIe Gen3 x8 (x4 link) | 1 × PCIe Gen3 x8 (x4 link) |
| Cooling | 2 × 120mm fans | 2 × 120mm fans |
| Power Supply | 250W internal | 250W internal |
| Power Consumption (Access) | 59.8W | 60.1W |
| Power Consumption (HDD Hibernation) | 26.18W | 18.34W |
| Noise Level (Idle) | 22.2 dB(A) | 23.8 dB(A) |
| Dimensions (H × W × D) | 166 × 343 × 243 mm | 166 × 343 × 243 mm |
| Weight | 6.0 kg | 6.0 kg |
| Drive Compatibility | Broad third-party drive support (with warnings) | Only Synology-verified drives supported |
That said, the DS1825+ introduces certain trade-offs compared to its predecessor. While the DS1821+ maintained broader compatibility with third-party hard drives and SSDs, including full DSM functionality even with unverified drives, the DS1825+ enforces a stricter hardware compatibility policy. As a result, users are now limited to Synology-verified drives for core functions like volume creation and SSD caching. This shift may benefit system reliability and warranty alignment but could deter users with existing non-Synology storage media or those seeking cost-effective alternatives. Moreover, while the DS1825+ enables a higher potential single-volume size (200 TB with expanded memory), it actually reduces the number of internal volumes from 64 to 32, which may be a consideration for more advanced or segmented storage environments.
| Category | DS1821+ | DS1825+ |
|---|---|---|
| DSM Version | DSM 7.2+ | DSM 7.2+ |
| Max Internal Volumes | 64 | 32 ▼ Reduced |
| Max Single Volume Size | 108 TB | 200 TB (requires 32 GB RAM) ▲ Increased |
| M.2 SSD Storage Pools | ❌ Not supported | ✔ Supported (Synology NVMe only) ▲ Added |
| Third-Party Drive Support | ✔ Allowed (with warning banners) | ❌ Blocked during DSM install ▼ Restricted |
| Snapshot Replication | 256 per folder / 4,096 total | 256 per folder / 4,096 total |
| Synology Drive Users | 110 ▲ | 100 ▼ |
| Synology Office Users | 110 ▲ | 100 ▼ |
| Virtual Machines (VMM) | Up to 8 VM/Virtual DSM instances | Up to 8 VM/Virtual DSM instances |
| Surveillance Station Support | Up to 40 IP cameras (4K H.265: 480 FPS) | Up to 40 IP cameras (4K H.265: 480 FPS) |
| SMB Connections (RAM Expanded) | 60 | 60 |
| Hybrid Share Folders | 10 | 10 |
| High Availability Support | ✔ Supported | ✔ Supported |
| Snapshot / Backup Tools | ✔ Full support for Hyper Backup, Active Backup, Snapshot Replication | ✔ Full support for Hyper Backup, Active Backup, Snapshot Replication |
| Virtualization Integration | VMware vSphere, Windows Server, Citrix, OpenStack | VMware vSphere, Windows Server, Citrix, OpenStack |
| RAID Support | SHR, JBOD, RAID 0, 1, 5, 6, 10 | SHR, JBOD, RAID 0, 1, 5, 6, 10 |
| Syslog Throughput | 1,000 events/sec | 1,000 events/sec |
| Protocols Supported | SMB1/2/3, NFSv3/v4.1, FTP, WebDAV, Rsync, iSCSI, HTTP/HTTPS, SNMP, LDAP | SMB1/2/3, NFSv3/v4.1, FTP, WebDAV, Rsync, iSCSI, HTTP/HTTPS, SNMP, LDAP |
Synology DS1825+ NAS – Hard Drive Compatibility
With the release of the DS1825+, Synology has fully adopted its stricter hardware validation policy, significantly limiting support for third-party hard drives and SSDs. Unlike earlier models such as the DS1821+, which allowed DSM installation and storage pool creation with non-verified drives (albeit with warning messages), the DS1825+ enforces compatibility checks at the system level. Currently, only Synology-branded drives — such as the HAT3300 and HAT5300 series HDDs, and the SAT5200 and SNV3400 SSDs — are included on the official compatibility list. Attempts to install DSM with unverified HDDs, including popular models like the Seagate IronWolf and WD Red Plus, result in a complete block at initialization. There is no option to bypass or ignore these restrictions, and DSM will not proceed past setup when such drives are detected.
This strict policy has also been observed during storage expansion and migration. Migrated volumes from older Synology systems using unverified drives will still mount successfully on the DS1825+, allowing users to retain access to their data. However, the DSM interface will persistently display warnings, error icons, and status alerts across the Storage Manager and system health panels.
| Feature / Function | Pre-2025 Synology NAS<br>(e.g., DS1821+, DS920+, DS923+) | 2025 Synology NAS<br>(e.g., DS1825+, DS925+, DS1525+) |
|---|---|---|
| DSM Installation – Verified Drives | ✅ Full support | ✅ Full support |
| DSM Installation – Non-Verified Drives | ✅ Allowed (with warnings) | ❌ Blocked completely |
| Drive Migration (Non-Verified Drives) | ✅ Fully functional, minor alerts | ✅ Works, but shows persistent warnings |
| Storage Pool Creation – Verified Drives | ✅ Fully supported | ✅ Fully supported |
| Storage Pool Creation – Non-Verified Drives | ✅ Allowed (with warnings) | ❌ Blocked |
| Storage Pool Expansion – Verified Drives | ✅ Fully supported | ✅ Fully supported |
| Storage Pool Expansion – Non-Verified Drives | ✅ Allowed (mixed arrays supported) | ❌ Blocked – drives flagged as incompatible |
| Hot Spare Assignment – Verified Drives | ✅ Fully supported | ✅ Fully supported |
| Hot Spare Assignment – Non-Verified Drives | ✅ Allowed | ❌ Blocked |
| RAID Recovery – Verified Drives | ✅ Supported | ✅ Supported |
| RAID Recovery – Non-Verified Drives | ✅ Supported | ❌ Blocked – system will not rebuild with unverified media |
| M.2 NVMe Cache – Synology SSDs | ✅ Supported | ✅ Supported |
| M.2 NVMe Cache – 3rd Party SSDs | ✅ Supported | ❌ Blocked |
| M.2 NVMe Storage Pools – Synology SSDs | ❌ Not supported | ✅ Supported |
| M.2 NVMe Storage Pools – 3rd Party SSDs | ❌ Not supported | ❌ Blocked |
| SMART Monitoring – Verified Drives | ✅ Full support | ✅ Full support |
| SMART Monitoring – Non-Verified Drives | ✅ Full support | ⚠️ Limited or blocked (TBC) |
| Storage Manager Alerts – Non-Verified Drives | ⚠️ Warnings, dismissible | 🔴 Persistent, cannot be cleared |
| Overall Compatibility Flexibility | ✅ High – mix-and-match drives allowed | ❌ Low – walled-garden enforcement |
These alerts cannot be dismissed or suppressed, and while they do not affect system operation, they may be problematic for less technical users or managed IT environments. Furthermore, expanding an existing storage pool with unverified drives is no longer allowed — even if the new drives are identical to those already in use. Tests confirm that DSM will refuse to integrate non-listed drives into a pool, issue compatibility errors for hot spare assignments, and block recovery attempts for degraded arrays using unverified media.
One exception, as currently observed in testing, involves SATA SSDs. While unverified 3.5” HDDs are completely blocked from use during initialization, certain non-Synology SATA SSDs can still be used to install DSM or create volumes. These drives are flagged with warnings post-installation, but DSM allows the setup to proceed. That said, these SSDs also carry ongoing status alerts, and users cannot combine them with verified HDDs in mixed arrays or use them to expand verified pools. M.2 NVMe support is even more restrictive — only Synology SNV-series SSDs are accepted for either caching or pool creation, and all third-party models are entirely blocked. For now, users relying on legacy or third-party drives face a clear trade-off: adopt Synology’s ecosystem fully or accept a range of functional and visual limitations that reduce overall flexibility.
Synology DS1825+ NAS – Price and Release
The Synology DS1825+ is currently available only in select eastern regions, including Taiwan, Japan, China, and Australia, with broader global availability expected to follow within the next few weeks. Based on current distribution information, retail listings, and typical rollout timelines, availability in North America, the UK, and Europe is anticipated by the end of May or early June 2025. While Synology has yet to confirm official regional pricing, early indications suggest the DS1825+ will launch at approximately $999 to $1,099 USD—on par with the original MSRP of the DS1821+. This pricing strategy maintains Synology’s established positioning for its 8-bay “Plus” series NAS models, appealing to both advanced home users and small business environments looking for scalable, reliable storage solutions.
As with recent releases in the 2025 Synology lineup, prospective buyers should pay close attention to official announcements and trusted retailers, particularly in light of increasing emphasis on bundled hardware and reduced third-party flexibility. The DS1825+ introduces modest but meaningful hardware changes—such as default 8GB ECC memory, dual 2.5GbE LAN, and USB-C expansion support—while retaining the same core CPU. Although it lacks a generational leap in processing power, the unit aims to refine the overall platform rather than reinvent it. However, potential buyers should be fully aware of the enforced drive compatibility limitations, which mark a shift from previous models and may impact long-term upgrade plans. For those seeking a dependable NAS with improved baseline specs and tighter integration into the Synology ecosystem, the DS1825+ presents a balanced, if slightly more controlled, successor.
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(Early Access) Synology DS1825+ NAS Released
(Early Access) Synology DS1525+ NAS Released
Synology 25 Unverified Tests - RAID Recovery, Expansion, Pools, Migration
Synology vs UGREEN, QNAP, UnRAID, TrueNAS, CasaOS, Terramaster and Asustor NAS in 2025
(Early Access) The Future of Synology NAS (ft. SpaceRex, Wundertech & Blackvoid)
The Synology HDD Compatibility Change - Is It Justified? (ft. SpaceRex, Wundertech & Blackvoid)
Access content via Patreon or KO-FI
Synology doesn’t even explicitly state that an HDD is mandatory. It’s just mentioned in the footnotes.: “Kompatible Laufwerke sind obligatorisch. Bitte konsultieren Sie unsere Kompatibilitätsliste, bevor Sie Festplatten kaufen. Für weitere Details lesen Sie bitte diesen Artikel.”
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8 Synology only hdd…. crazy
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Synology is dead.
It’s time to make non stop videos of UGreen NAS.
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Boycott
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Can we use non-synology electricity with this unit ?…
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I was wondering if that script that adds your drives to the “compatible list” works on the ’25 units, and if that’d be a way around the migrated pool and a drive failure/adding same disk test?
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Glad it was delayed, I wanted to buy an 8 bay drive, but not now with the hard drive fiasco.
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No deal!
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RIP Synology
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$ynology no longer in my compatibility list!
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This is the one I was waiting to buy as my first NAS for over 3 years. I’ll keep my windows 10 PC with its 8x24Tb ironwolf pro as my main Plex server and storage location. They just saved me thousands of Can$.
Synology peut ben s’étouffer avec leurs limitations de drives à marde. ????????
Comme si un NAS drive professionnel de WD ou Seagate, les deux plus grands manufacturiers de Hdd au monde n’étaient pas assez bon / fiable pour leur NAS. This is BS.
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Synology filing for chapter 11 in 3….2…..1……….
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So Synology did not only less than the bare minimum, they also give us the middle finger.
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If Synology will not let me use my own WD Data Center drives then I will have to ditch Synology! I will not be locked into their product hemisphere!
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“Who cares”
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At this point, checking the compatibility lists, here is a question: When will synology starts to sell their own UPSes? 😀 😀
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I’m so happy with my DS1821+. I can see those waiting for a new 8-bay From Synology deciding to go with the older model and saving some cash too.
I have concerns with regard the 1825+ using USB-C to connect the optional DX525 expansion units rather than the prior ESATA method. I’ve found that connecting to an external drive via USB, instead of ESATA, prevents the S.M.A.R.T info from being read.
Also, Synology wouldn’t go so far as to replace four 1GbE ports with 4 2.5GbE ports as it would negate the need for their 10GbE expansion card.
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Can you try a Toshiba branded drive that they are making available to Synology as a white label?
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pass cause you know why!
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time for other brands to get their software better the DSM. Love to see what’s going to happen in the upcoming months
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Yikes!! Whoever pushed and shoved this decision through at Synology is probably doing a lot of “short selling” (or buying some major “put options”) in anticipation of the Synology stock tanking and taking a nose dive in price. Not so crazy, actually, Brilliant! Although, Really bad for the corporation. Oh yeah, and the consumer. Or at least what’s left of them. Major opportunities for other NAS competitors. And NASCompares.
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you cannot buy synology anymore that is the conclusion.
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Yes, definitely will buy this because ugreen doesn’t even sell their nas.
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Stop trying to flog a dead horse Robbie, people are deserting Synology in their droves, and rightly so. I speak as a long term Synology user.
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Sorry, but until they change their stance on HDD lockdown I’ll be shifting to Terramaster.
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Is there even a point with 25gbe (and how expensive will that be..)For the 1621+ , there is basically no point with 10gbe since the cpu is a bottleneck. But does not matter, i will not buy a NAS with HDD lock.
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So sorry, but Synology is no longer on he compatibility list of my HardDrives or SSDs.
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This thing is a piece of trash.
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Drive HCL makes this a non-starter for me. Was hoping to get one to upgrade my DS1817+. Now, I’m looking at competitor options.
Dug into the specs more. So let me get this straight… the DS1825+ is literally just the DS1821+ with:
– the same 5-year-old CPU,
– locked-down drive compatibility,
– half the LAN ports (but hey, now they’re 2.5GbE, wow),
– NVMe slots you can’t actually use unless you buy Synology-branded SSDs,
– and the privilege of paying the same price.
It does now use USB-C for expansion, instead of ancient eSATA. That’s a … win? I guess? 2025? Sure, let’s call that one a “win” Why not? Gotta put something positive here, it may as well be that.
This isn’t innovation. This is SKU recycling with extra vendor lock-in. At this point, Synology’s Plus series should come with handcuffs in the box. Hard pass.
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STOP MAKING SYNOLOGY VIDEOS!
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This is great news because very little has changed from my DS1821+ that hopefully means I will get software updates as long as the DS1825+ does hopefully but without the stupid Drive-Lock
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Synology would like to thank you for being a loyal customer for years. So now when your Nas dies, you can purchase a new updated Synology NAS and all your hard drives all over again. You are welcome, its the least Synology can do to show you how important you are to them.
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if you want/need as much storage possible – in the US the 20tb synology drive is currently 2x ironwolf pro 20tb. (not currently supported on older devices either)
I am def not spending extra $3k just to use synology drive. no thanks @synology — guess ill just stick w my 2019 model for a while.
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I wound like to thank ASUSTor and UGreen for listening to their customers, If you guys are listening. I will be upgrading my DS920+ soon. I’ll be checking out your offerings.
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to me the 1825 is a disappointment. waiting for the DS1825xs+ or 625slim
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My1821+ and my DVA3221 will be my last new Synology devices ever. Since I won’t be selling them in my shop no more, I can not justify using them personally any more. I only feel sad and nostalgic, cause i think i been using them for several decades. But they made the choice for me. So I can’t cry about it.
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It wont sell as people will primarily want this to upscale a 4 bay which inevitably will not have synology drives..
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No, just no.
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Hardly a hardware upgrade over the 1821, which was already comically underpowered when the 1821 came out. And then there’s the nonsense drive compatibility lockout. This thing is dead to me.
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I have 8GB ECC in the 1819+ for almost 5 years and it’s been flawless. Plus 10GBE Card. 18 TB drives. I was considering this upgrade, but there is no path forward for me. Even if I wanted to migrate I could never replace a drive that fails because Synology does not offer 18 TB drives. To be honest, I think the 1821+ is a much better upgrade.
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Next video, Synology DS1825+ vs Ugreen DXP8800 Plus… or maybe not? Synolgy would be massacred on everything except price and thier DSM.
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Bye-by Syno, my next NAS will be an Asustor or Terremaster.
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This would have been an automatic buy. But not now since Synology have lost their minds!
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Garbage, will pass.
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I have DS1821+ for years in many locations. 1821+ also has ECC RAM, same CPU. Differance? I can easily put Mellanox MCX311A-XCAT and connect with my switch via Ubiquiti DAC. Works like charm. I test such configuration in many productions servers and never failed (i only change thermal pasta under heatsink). Additionally Mellanox card are very stamina and we can buy it for fraction of Synology cards.
I had one synology card – E10G18-T1. Worst piece of crap which i saw. First card was DOA, second occasionally drop link. It took me few days before i found out that problem is with card. Synology said that card is fine. I put Mellanox which i had in decommsioned server and working for 2 years without issue. Addtionally E10G18-T1 in DS server getting crazy hot due to lack of vetilation and airflow.
If we will add to this problems with HDD i need to say “BRAVO Synology, great tactic”. I bought recently QNAP TS-1273AU-RP-8G. Zero problems with adding RAM, Mellanox card and Exos drives. Software is diffrent but i can make such deal.
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Great. Been waiting for this, been waiting. Due to crippling it I won’t purchase. As such it’s a 1821+ if I were going to do anything, but more likely extend what I have at the moment with DX unit to eak out a few more years so the home market NAS suppliers can catch up and I will jump ship. No external drives, no purchase for me.
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Its an interesting approach . . .
Synology has enabled other NAS companies to increase their sales and increase their market share.
However competing NAS companies will not just take a few extra sales . . . they will also want more ????
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just received latest synology newsletter today, and I quote “Compatible drives are mandatory”. reducing 4 network ports to 2 is yet another sign of penny pinching 🙁
– yep, for this device and above, drive compatibility is potentially useful, however a price point always above the same manufacturer drives is taking the pee.
– just to say again, many thanks for the videos over the years, I’m having a lot of fun putting together a Jonsbo N4 with an ITX board & AMD 4650GE & m.2 to sata with TrueNAS as a replacement to my DS1019+
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This company has completely stopped innovating!
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Is it worth to upgrade from 1819+ to 1825+? I use my NAS localy as file backup only and sharing data with friends online. I don’t transfer files often, nor need high bandwith at all. Thank you community.
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Robbie, as always, thanks for the fantastic video. That said, this morning, having lost faith in the universe, I bit the bullet buying a FOUR YEARS OLD DS1821+ with 10GbE for $100 MORE than I paid 3 years ago. I don’t curse… EXCEPT FOR WHEN SYNOLOGY BREAKS MY BRAIN!!! I cursed a LOT while clicking on this purchase. But it is the ONLY way I can preserve my 100+ TB of data on a DS1813+ with 20+ TB drives. Am I wrong that, given the SAME CPU, there is NO REASON to Buy a DS1825+ and that EVERYONE [unless happy with 2.5 GbE] should just buy 1821+ as a FAR better short and long-term solution ? What are your words of wisdom on that? Inquiring Beer Vloggers need to know
– Eric ZORK Alan & Sweetie [ ????Professional????Poets & Bed ???? & Beer???? Vloggers ]
P.S. Of course, this purchase is meant to allow me to WAIT 1-2 years and THEN [probably] jump to 2027 U-Green NAS unless Synology decides to take their brain out of Steve Martin’s 2-brained jars and put it back in their head.
PPS. I DO hope that Synology can RE-ANIMATE their brain with actual brain cells from some spare ones Herbert West has RE-ANIMATED. I will spend the rest of the year APOLOGIZING to all my clients I told Synology was the best since sliced bread. Now I can only say they are marginally better than sliced brains. In the words of ASH… this whole mess is NOT “GrOOOOOvy”!!!!
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After further inspecting, can’t find Synology in my compatibility list, sorry but hard pass.
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I held off years for this, But until I know for sure about the drive policy I won’t buy it.
Need support for WD red’s that are in my 5 bay DS1019+, Sure they say you can migrate over but what do I fill the other 3 bays with later on?
And then down the line if I buy an expansion unit can I add WD’s to that as well?
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No buy for Synology with their recent changes.
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own a DS1821+ bye bye to Synology locks… Hello to UGreen freedom
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Just buy a QNAP 874, and your problem is solved…
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In a NAS with this number of drives I’d want a greater choice of drives, drive suppliers and want to be able to get my hands on them quickly. That’s why IMHO Synology is no longer a good option for enthusiasts or enterprise. I’ve had to wait for Dell, NetApp or HP certified and branded drives before, no fun.
Also I take the view that if it’s not a rack mount unit it’s pro-Sumer at best so shouldn’t be hamstrung by requiring certified drives. I’m leaving Synology
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Any word of an 1825xs+?
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Probably will just pick up a 1821+ at this point to replace my 1812+. While 2.5gb would be preferred for the same price, not willing to risk dealing with Synology drive incompatibilities. Otherwise I would just pick up a used 2422.
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Can we use 3rd party power cable?
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Recently Synology is no longer in my compatibility list…
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So I will probably get a DS1821+. 1Gbit less network bandwidth is not really a game breaker.
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HDD lock? No thanks
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meaning go for another brand NAS
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If they don’t allow 3rd party drives, who the hell is this even for? My 1821+ is the last Synology product I’ll ever buy
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Why would anyone care? Synology is dead after their cash grab.
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Nope. Overpriced drives.
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when does the 625slim come out
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Synology really have gone to town to ensure their products are worse than their previous ones. Less ethernet ports is beyond me. They have completely lost their home user market share and likely smb too
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2 little tweaks and a huge cave eat
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As much as I do believe DSM is great, I am not buying another Synology until they revert back their drive lock-ins policy and allow me to use whatever hard drives and storage I want.
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ARC loader is the only way how to use DSM efficiently – all HW unlocked. One other option could be to buy only 2-bay model and mount using NFS/iSCSI your big fat TrueNAS storage and use it directly in DSM. There is NO WAY we will continue selling this shill to our customers – mainly manufacturing factories. Synology is DEAD for us, same as for Linus – anticonsumer practices should be met with resistance.
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if you cant use your own drives with it , F Em … did a Jansbo N5 /w a HBA as soon as it was out that they intented to F over Non-business consumers.
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I have been holding off for this (sort of.. it has been clear it would be a non-upgrade.) Synology has many strengths, but first off, until they “verify” a bunch of more “normal/normie” drives such as IronWolf/Red Plus I won’t consider them. But overall, Synology is working very hard to make me consider their competitors before I’d pick up this unit.
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Passing on this due to drive lock. My 1819+ is doing well with the pcie 10gb/nvme expansion card. When it comes time to upgrade, aside from the concerns about being made in china (being able to install your own OS somewhat assuages that fear) I think UGreen looks awfully tempting. Or the QNap ‘tank’ 855x if memory serves on product name.
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One word about all Synologys… nope.
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Can’t wait to fill it with 8 $ynology HAT5300 drives worth a small car…. NOT.
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I see absolutely no reason to upgrade my 1821+ with a 10 GB memory card and 8GB memory to an 1825+. I see 8 reasons not to.
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Have been planing to upgrade to this. But you all know that I’m not going. Everyone one knows why ????????
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Can I put this on a night stand that wasn’t made by Synology?
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I love your optimism Robbie, but everytime you ask the community what they think of a x25-series NAS, I think you know the answer beforehand.
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it’s sad… I had planned on possible buying a couple of these to refresh my aging synology nas units i have. but with the hdd lock down crap… it’s a hard pass. hope you read this synology. you shot yourself in the foot. way too many other options that dont’ do stupid DRM crap that can get my money. and the HW specs in this really not all that impressive.
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These mediocre improvements are also 9 months late, and this is because Synology is clearly focused on massive scale processing and surveillance systems and not consumer hobbyist data storage. Your trip to Taiwan expo last year showed where their priorities are. Time to move on.
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Basically, it is now between asustor gen3 lockerstor and aooster wtr max ????
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Will there be more models to present this year?
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What you can do…
Give a wide berth to a company that insults the customers who have been loyal to it for years and have brought it sales.
Anyone who pulls this kind of crap has no future in the market.
One could surmise that the swings of the decision makers were a little close to the nearest wall.
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If you buy Synology in 2025 you make a bad choice….Synology is a big NO !!
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Thank you for the clear and thoughtful coverage of this important topic. I guess my old Drobo 5N will have to keep going for a little while longer while I consider other options.
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DIY’ed my own nas for about 150 or so euros extra: 8c16t cpu, 64gb memory, no drive limitations, titanium rated psu, cilverstone case… Everything replaceable, no weard or locked components… am i ever a happy customer after seeing this saga unfoald…
yeah sure, no ecc ram… but would I really need that anyway since main purpose is to keep everything neatly backed up…?
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They can release it back for all I care.
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Junk, stay away from this, and please stop telling people that the price is the same, with lock in drives the price changes dramatically, is part of the scam.
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imagine buying a synology in 2025 lol
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Bye bye Synology.
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My question is going to be how would that work with Plex considering it’s not an intel chip.
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There are better options for that price.
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Happy to had bought 1821+ not long ago and not waited for this, the only fear is now if I ever have to migrate to a new unit or to an entire new solution, because those DriveLocks are not fun at all
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Did Synology not include an upgrade slot for 10GbE? Thanks!
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I have the 1815+
It’s a nice NAS. But only 1Gb ethernet which is the downside.
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Wonder if you will still be able to use 3rd party RAM?
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ECC is nice but until Synology allows other drives to work fully it’s a no buy.
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Not happy about using it as a Plex server ????
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Don’t care, anyway here is how to tell your Synology NAS is a scam…
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Shame on Synology.
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Not being able to recovery from a degraded array with a like drive should make 100% of people looking to upgrade completely stay away from these systems. The other scenarios people can grumble about but this on is a dick move.
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I cannot wait to see Synology products flooded with negative reviews about this stupid limitation.
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Synology redefining the term “clusterfk!”
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Next step : you only can connect to internet if you use an RJ45 cable fom Synology, they’re trying to become Apple’s NASes, so sad
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The best user feedback, we as a community, can provide Synology is that the community does buy these devices.
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Turning your own products into useless rubbish. These companies never learn.
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Wow. This really sucks. We need an open source software that does SHR. Drobo’s had something similar and I went to Synology because they also allowed mis-matched drive sizes in a NAS form. Unraid and Hexos does not do a variation of SHR which is sad.
I hope my 10 year old synologies last another 10 years!
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Thanks for putting this video up. This is so disappointing by synology.. I researched and bought on in 2019 and wow happy with it. Will definitely find a new company somewhere else/
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Well, it looks like I need a Ugreen now to back up my Synology !!!
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Pointless since won’t be buying the new Synology… will be looking.. for alternative’s hahahahah
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bye bye Synology
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Why go with a device/company that has a target on it’s back when it comes to hackers. Wouldnt touch them with an electric cattle prod.
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The 2025 Synology series is unfortunately Dead to Me. I have a DS423+ (Plex user here) and there is zero reason to ‘upgrade’ to the 2025 models regardless given the HW specs. This is a pity as the DSM 7.2 version I’m on (before they removed Video Station) looks to be the version I’ll be staying on as long as I can (baring some significant security issue).
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I’ve been a loyal Synology user, and this is my third unit, but it will also be my last. It feels like Synology has forgotten who their core customers are. Casual users generally don’t care about NAS, while power users, who set everything up for their families, care a lot about flexibility and choice. Forcing users to buy only their drives is where I draw the line. I’ve always used IronWolf drives and have been completely satisfied with them. I’m not going to switch just to comply with Synology’s new restrictions.
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Stability is great. But let me choose. If you want to verify drives which guarantees me a certain level of stability, great. It’s my device though so if I want to put in different drives and don’t give a shit about your verification, then I should be able to.
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We’ve had an eight unit Synology NAS in our office for several years and have been waiting on the release of the 2025 model to upgrade this. The company’s decisionn to force users to buy their rebranded drives has sent me looking to their competitors.
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In Germany, we call it “Elektroschrott”…
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In Future no Videos about this company! – They should not get a positive advertisement.
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If you can’t use the drives you want, YOU DON’T OWN IT.
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LOL. @Synology, get over yourselves. You’re not even close to enterprise class devices, stop LARPing. I was looking at replacing my fleet of aging Netgear ReadyNAS 4, 6 and 8 bay enclosures and @Synology you WERE on the list. Now, you’re #1 on the “Hard no” list, as I don’t/can’t trust you, even if you roll back this greedy decision.
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Thank you for the work you did to put this together.
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They should’ve just raised the price instead of lock it. They want to fight HDD prices falling locking you in and tap into HDD sales. I was looking for a 10 bay and due to lock in I’m passing. I need to be able to move old RAID designed drives over not buy 10 new ones. This also forces you to buy bigger drives up front. I will not be buying one of their products. I have 86TB and will be growing 24TB a year. So who is this product for?
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I have worked the industry an I can understand the idea behind Synology’s decision to ban drives that are not on the HCT list. I can understand, but I don’t think they did it the right way. The right way would be to expressly state that if you are using drives that are not on the HCT list Synology will not accept any warranty claims in case of disk failure, array failure or data corruption.
The reason I say this is because I have built a lot of storage servers and run into disk compatibility problems. In one case WD shipped over 200 drives so we could swap out the drives that failed in the servers a customer bought. Thing is these drives were actually on the compatibility list, but then using an older firmware. Once the firmware was upgraded the disks were no longer compatible. In another case I had to sit at a customer and update the firmware of about 100 drives as the R6 arrays had failed. This customer had all error mail messages sent to an employee who never looked at them. Had he even just looked at the servers once he got an email he would have seen the error LED on the failed drives and the array failures could have been prevented. As it was the drives failed, the arrays were degraded, the standby drives were used to rebuild the array and another drive failed and the second standby replaced it only for two more drives to fail and the arrays were dead. This is when they called about the problem. Seagate and the controller manufacturer went through the logs from the controllers and Seagate provided a new firmware that solved the failures. These are things you don’t have to deal with if the drives are tested, certified and the drives you buy has the correct firmware. And to get the kind of service we got from drive manufacturers it helps if you are talking about several hundred drives at a time. It’s harder to get prompt service if you are a end user and have four or eight drives that cause a problem.
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I’m so upset with this, literally bought an upgrade to my old unit 10days ago, while I was searching for new drivers I discovered this news about the drivers, I really don’t like this idea of no freedom, so I will be returning the unit for refund and i will search other company , they don’t deserve my data
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Imagine you migrated an 18tb disk pool ..and can’t even replace with synology drives cause of size ????
Good bye synology
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Very logical testing, maybe I missed 1 scenario. Any issues found trying to reintroduce a migrate drive back to the original Synology NAS?
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What about older non-Synology drives?!
I have an old DS414 that I’d love to replace but was waiting for 2.5Gb network. Now I’m just a home user, I don’t have a big budget, so if I replaced my NAS, I would want to use my existing old (but working perfectly) drives, preferably with a clean install after backing up the data. I’ve no idea if these old drives are on any recent compatibility list even if Synology were to open up the allowed list a bit.
And these NAS units aren’t cheap, there’s no way I can afford a new NAS and 4 new drives all in one go, and then what happens to my existing perfectly working drives?
I just can’t see how I can buy a new Synology NAS now.
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I’ll be replacing my DS918+ with a custom build Nas and true scale
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While it’s unofficial fixes, i would really appreciate it if you could test some of the HDD compatibility scripts (hacks), which replaces/expands the file which contains the compatibility list on the Synology NAS and whether or not it works.
Just Google “Synology_HDD_db”
EDIT: In fact, they just released a guide an hour ago to even get the new Synology NAS’es to allow you to install DSM with unverified HDDs.
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There are already scripts created that can add any disks to the Synology approved list or allow DSM to be installed on new disks. It remains to be seen if Synology will make changes to block them but for now, unverified disks can be used very easily.
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I hope more people are gonna build themselves their own storage server with Truenas
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There is no incompatibility with ‘unverified’ drives but aggravated obsession for customers money. Synology wants to make money out of thin air. Because most of Synology hardware was overpriced outdated trash 5 years ago and surprisingly it is now. But from now on company decided to do a quantum leap into degeneration and bankruptcy by enforcing usage of outdated and overpriced Toshiba drives relabeled. This would mostly hit home users, creators and some small businesses
Whatever this company did it won’t revert the accumulated negative effect. So it’s time to say “bye-bye overpriced trash”!
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Have anyone tested copying first blocks of unverified, but working disk (from DS923+) to new, but unverified disk? Something like “dd if=/dev/sda bs=512 count=1 of=/dev/sdb bs=512 count=1” ?
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F0 Synology!!! You lost a loyal client and reseller for good after 14 years!!!
Thank you very much to this great channel for the always complete reviews!
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What does a verified disk mean? Every 20 year old computer needs drivers and the thing will work, with all types of memory media. So they just don’t want the drivers to load for stable operation. petty????
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Curious if when a drive fails, if you can shutdown the DS925+, pull the good drive out, clone it to the replacement disk to get the synology partitions on it, place the original good drive back in and boot, then when running add in the cloned replacement disk to see if it will allow raid repair. Might have a similar situation as when replugging in the hot pulled disk.
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In the bin it goes????, its brand new trash
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All those years of getting r&ped up the wallet and telling ourselves we’re ok with mediocre hardware because THeiR sOFTwaRe is SO aaWSome…well 1)it’s not, I’ve used all their own apps now, many don’t really work. and 2)this is what our premium dollars have paid for, a deliberate sabotage at the software level creating artificial problems…that’s right artificial problems put there by Synology.
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That is really a shame, hope they do add 3rd party to the compatibility list. Actually the Synology drives are not compatible in a lower version of DSM like 6.x while the 3rd party are, so overall they are the least compatible drives on the market! What concerns me also is if the Synology drives are compatible on other brand NAS’s ? So you can save your investment if you want to switch.
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Pure evil. May their greed be their ruin.
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I am a migrating buyer
I planned to purchase a DS1825
I’ve had (2) 20 TB Seagate EXOS drives sitting in my desk waiting for a new unit
This was the final straw, I purchased a Terramaster F6-424 Max
So far, I’m happy
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Gracias a Synology por existir … así podemos usar Xpenology 🙂
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How many of you paused the video and listened to your own NAS when the beeps sounded on the video?
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What an interesting way Synology has chosen to ruin their company.
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This is so f*cking stupid I don’t even know where to start. For f*ck sake Synology, how can you be this turned away from reality?!
This is ensh*tification at its finest really. I could’ve bought it if buying your drives would’ve unlocked something extra and it was 100% optional, but this.. I can’t believe than I’m from now on is going to suggest QNAP to people who want to buy a turnkey solution…
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It is completely UNACCEPTABLE and DANGEROUS for Synology to block recovery of an array with non-Synology branded drives. That is a completely artificial restriction that they have chosen to implement and puts their customers’ data at risk. That is COMPLETELY UNACCEPTABLE behavior from Synology!
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STOP MAKING SYNOLOGY VIDEOS!! STOP GIVING THEM ANY TIME!!
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I’ve got a dead DS1817+ and I’ve been waiting for 18 months to replace it; I’m fairly convinced that it’s the motherboard that has died. It has 8 * 8TB WD Reds in it. I want to transfer this pool to a new NAS. I’m hoping that I can move my current pool to a new DS1825+ then one by one replace my WD Reds with something like 16TB HAT3310s The cost will be prohibitive but I might be able to do this over an 18 month period… hopefully I will then be in a ‘safe’ position…
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I’ve been thinking about this verification nonsense from Synology, and it occurred to me that it is a brand lock-in, nothing more. Think about it, for years Synology have had NAS certified drives from Seagate, Toshiba and WD on their compatibility list, a list that they have claimed has been validated thoroughly. If this is so, and those drives from Seagate, WD and Toshiba have been fully verified for years, what’s changed? Why are those drives suddenly unverified now?
How can drives previously on Sinology’s much vaunted compatibility list be unverified? It makes no sense to me. I believe Synology are appeasing their user base by saying third-party drives are/will be verified in future without seriously wanting to do this. This exercise is being done to evaluate user pushback. If most users shrug, grumble a bit and accept this new situation, Synology may quietly forget about verifying thirdparty drives. If, however, the reaction from the Synology community is comprehensively negative, they will miraculously include the third-party drives they’ve always had on their compatibility list in short order.
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This is a huge showstopper for me and many. I have 918+ running and will most likely be looking for a way out of Synology ecosystem if they stay on this path. The hard part is replacing some of the apps that I use, like Photos (Immich?) and Drive (Nextcloud is the closest but bloated) and Surveillance station (???). If you are not using these apps then getting out of Synology should be pretty simple.
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Now it’s time to consider all alternatives over synology.
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Synology going this route of trying to lock in their overpriced rebadged Toshiba hard drives is a Rubicon that cannot be uncrossed. The trust is gone. Even if they claim they will loosen the restrictions on non-approved drives, why should I trust they won’t simply reverse course in a few years? It’s time to move on from Synology.
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I wonder if there would be market for hacking WD drives to identify themselves as valid verified drives 🙂 Most likely the firmware change they have made to the drives is very minimal and could be quite easily replicated/emulated on other drives.
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This pretty much ends synology for me. Practically zero reason to stay with them.
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Doesn’t matter. I still buy synology because ugreen nas isn’t available anywhere.
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That rebuild thing is a big problem, you should always be able to rebuild a RAID if drive fails, dataloss is worse than possible unstable behaviour that might occur. And if that really is a big issue, then just allow rebuild but keep the RAID in slow degraded mode where it really cannot be used until you rebuild it with verified drive, but in the mean time all the data will be safe as the RAID has been rebuilt and there is parity data.
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Why waist your time? Synology is toast! New UGREEN 8 bay owner here.
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Synology seppuku?
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Pathetic. to let you migrate non-standard drives and hten not repair a failed RAID??? Regardless if they “fix that”, it shows you their brain-dead strategy–those were the requirements for developers!
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It is such a bad move. ????????
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That’s the way to go, try some and see what happens but remember, Synology is watching all of your moves.
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Excellent presentation. Thank you. You are doing some really amazing reporting on this situation. I try to repurpose just about all of my drives, memory and whatnot as best I can when bringing in new home lab equipment. All my stuff is enterprise grade as I just dont buy “cheap stuff” for my lab. The thought that I could never any of it, not one bit, in a brand new premium NAS just makes want to vomit. It kind of reminds me what what MSFT is doing with TPM and what Broadcom has done with VMware. Of course Apple does this same crap with their computers, phones and everything else. I have really high hopes for the new Minisform NAS and their OS. Really hope the Minisform NAS OS can be virtualized under Proxmox either on their new NAS hardware or the MS-A2.
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So synology is using Non-standard hard drives because all other drives than synology are not working normally.
Do not explain me that… In my opinion all people should fill whole internet with simillar sentence in comments and reviews to force synology to explain themself more and that will show that they are just lying about true intentions
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Synology bad
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soooo long story short, time to draw a line and put out a warning to avoid and offer usable alternatives, rip synology
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Synology: Dead and buried in 2025.
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What happens if you use an expansion unit and 3rd party drives
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Good bye. I’ve been loyal because I like the product. However, I will not be forced to use specific drives. Fuck off, Synology.
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I wouldn’t normally comment on a YouTube video, but wow. I’ve been a Synology NAS customer for longer than I can remember. I currently own six units with a total of 32 drives across them. I heard about the drama, but I was waiting for some actual tests to see how bad things were. I would say this is disaster territory. I simply can’t trust Synology with my data going forward. It’s a real shame, I’ve loved the OS over the years, and I have boxes that have been powered on for something like 10 years non-stop. I have always recommended them as the go-to solution. Time to move on. Thank you for doing these tests, and for the great videos over the years. I look forward to finding out the best new options as they appear.
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cool
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Just say it outright: Synology can’t be recommended anymore. This policy is idiotic and most of the disabled features have absolutely nothing to do with drive “compatibility”. If their software is so finicky, it’s shit software and you wouldn’t want to use it anyways. This is just a money grab, plain and simple, and coming at the worst of times where nearly every other manufacturers hardware is better than the Synology oldtimers.
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They will hopefully learn their lesson soon or go bankrupt. I for myself will never use Synology ever again and do my datndest to not let them into the corps i work for.
Damage is done ….
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Sorry if I missed it, but can you at least use third-party SSDs for the SSD cache?
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By bye Synology. Learn from Nokia
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So some kind of low level format with a USB harness could condition the disk as if it was a Synology drive?
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At this point people should boycott synlogy and move on this is nuts
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Just delete the OS and install truenas. Problem solved.
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At first I thought I would just quit if they bs spec lock. Now I need to advise other against their bs scamming. Remember this ‘once they start bs any business practice, they will do it again and again. NEVER EVER TRUST OR GIVE IN TO THEIR LIARS’
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needs to have a dev mode, where you can do what you want with your system you purchased
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Wow, looks like I may be looking at HexOS now and my own hardware solution or perhaps one that comes without an OS. I really do love Synology, but this huge change is a deal breaker for sure.
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unable to repair the raid, is the absolute minimum for ANY NAS, oh, fuck you sonology.
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Many thanks for the video . To be absolutely clear . . . . another vote for UGREEN + TrueNAS
Synology face sales loss from people/SME who start with a low end product and later upgrade to several higher end products.
It would make sense if Synology modelled their likely sales loss based on these comments . . . do they care?
Surely Synology must realise that a very small percentage of the population buy NAS units
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to late – Already migrated to UGreen 8 bay
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Ugreen here i come 8 bay
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Good job with lipsync 😉
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Nope. I own Synology NAS devices at home and for my employer (Government – Police, Fire, EMS). I’m out. This is a deal breaker for me. I will not be buying any more Synology hardware while they are vendor locked on the drives. Hard drives all meet standards. We put them in RAID arrays to protect against those rare failures. Artificially raising the price is asinine. Get your head out of your asinine Synology!
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…and don’t forget, what you might be able to do today will properly be turned off in a DSM update when they get aware of the loopholes found by the users ????
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Their decision is so stupid that it would even make more sense to stop accepting sata drives and create a new Synology type of drives…
They will regret it but probably it is already too late.
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One of the most absurd thing about all this story is that the Synology drives I see listed on Amazon (at least here in Italy) are obviously either Seagate or HGST manufactured WD (that btw for some funny reason have the sticker flipped upside down compared to the OEM drives), so there is no reason for not allowing other drives of those brands to function inside the NAS.
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Good information. My opinion is to stay away from Synology for now. Even if you pay more and purchase all compatible drives today, it does not mean they will be on the list for your next replacement system. Sadly, as a home user, I like the SHR. Does any other manufacturer allow mixing drives.
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After exchanging emails with synology the official answer is “drives that do not meet the new compatibility policy WILL NOT WORK”. I can forward the email to you if you want or you can ask for details from them.
RIP Synology. It was a nice trip.
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Jsut get Unraid. Never looking back.
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Synology turning into a useless toaster.
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What about repairing RAID consisting of unverified HDDs with new verified HDD, that should work , right ?
Also F Synology, greedy bastards.
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I’m not yet sure if I have to replace my current NAS with another one, but this crap rules out any chance for a Synology. They have begun the route down this path, and I don’t believe they will reverse it.
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You could potentially try “initialize” the drive in the older nas to try to use it as replacement for degraded RAID.
If you migrate the older box is usually kept as the backup so it may be kind of the workaround foe those who must upgrade.
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Thanks for your detailed and scientific approach to NAS videos. I have been watching about 6 months. I don’t own a NAS yet, I like to do a LOT of research before purchases like that. I’m glad now I didn’t purchase a Synology system recently.
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To whom are they going to sell their drives if most of the people will no longer buy their appliance?
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For a dominant NAS vendor like Synology, I can’t believe this product release was a marketing blunder. They’ve had plenty of time to verify 3rd party drives so the fact they have launched with a retricted compatibiity list speaks volumes for their mindset. Even if they add a few 3rd paty drives over the next few months, I think the writing is on the wall. Ultimately Synology will be a closed ecosystem and I’m certainly not going to validate their position with a purchase.
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You do realize how Synology “works” with WD and Seagate. Just trying to squeeze money out of them for “verification”. Because their NAS disks are already absolutely compatible for the reason that no special compatibility is needed. They just need to meet industry standards.
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Surely Synology knows this will hurt them? ????
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The lock-in strategy is a straight Yuck Fou to the customer. Which customer likes that?
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I have a random crazy theory. I don’t know if it would work. Lets say you have four drives from an older system. You migrate them to a new NAS. They work! Now, one of those drives goes bad. You replace it with a new blank drive of the same model. The NAS rejects it. Just pull one of the working drives, put it in a system and do a sector by sector clone to the blank drive. The New NAS will recognize the new drive as being Synology and let you rebuild the system using it.
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2:08 this part of the video testing unverified drive information is good enough for me,because i prefer seagate brand. Currently own ds920+ with 4x8TB seagate,plan want to buy 5 bays but i guess i’ll pass.
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Yeaaaaaaaa, that’ll be a big ol’ NOPE from me. “They’re looking into compatibility with WD & Seagate”!?! Well, Synology, the damage is DONE. Shoulda ‘looked into’ it prior to launch. Your company will never recover from this backlash.
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So, I was going to update my 1817+ to a 25+ model. Not anymore. I have Seagate enterprise drives in it with several purchased spares (all on the compatibility list for that model). I can migrate but have to use Synology drives going forward for expansion/spares?! Um, no thanks. I’ll be going with a different brand. Why do companies get greedy and then stupid?
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Consider me riled ????
At this stage, I’d consider it a risk to migrate a storage pool from an older model.
I would be tempted to say that they should only offer the Migration Assistant method to move data from an older model to the ds925+ having Synology branded disks. At least this way there would be no confusion about which scenarios my data is safe.
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12m – attempt to be balanced … it has only just been launched … they may add further drives down the line….
Never buy something on a promise or assumption; buy on what it is now (especially at this price point)
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So this isn’t an issue with an existing Synology + series of NASes? does that mean firmware/upgrade support of old devices is going away? Since ultimately this is a software lock it seems.
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I take it (excuse if dumb statement) none of this matters if you’re running anything other than DSM ?? ie Truenas, unraid etc etc?
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I just bought a DS923+ and 2x Ironwolf 16TB drives to upgrade my DS918 , all to avoid this synology drive lockdown mess.
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next NAS will be qnap
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Was ready to upgrade later this year but at this point we are going to remove all Synology drives out of our business it’s a waste now being forced into certain hardware.
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RlP $ynology
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Why do they not just simply sell the hardware with drives included?
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Thanks Robbie. Great video as always. I had ONE more thought, but I totally understand if you don’t revisit. If you have a migrated pool & volume, you remove a “bad” drive, and you install a “new” unverified drive… that you first setup as a “blank” single drive in a DS923+ or whatever… would THAT allow you to use the single unverified to repair? Using an older NAS to “prep” drives to use in the DS925+ doesn’t make much sense, but if it works… well, that’s something. Again, thanks for all you do, and have a great day!!!
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I for one will never buy a Synology NAS!
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Is it possible an migrated pool with unverified drives to expand/replace failed drive with an Synology verified drive?
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Synology is dead to me. I replaced my 920+ and relegated it to a backup system until it dies and at work where we had 6 1820+ systems that we had already started migrating off of before this latest BS they announced. Outdated / limited hardware, removing features from software, and competitors catching up and surpassing them on the hardware side while options like TrueNAS, UNraid, and others are filling the gap on the software side without vendor lock in.
The value proposition Synology once had been already trending down, with the new release it is gone.
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Really hope Synology watching your videos and reading comments. I wanted to upgrade to a 925+, and wanted to buy another unit for my parents house.
Now i wont, and i will switch to ugreen or qnap.
Hope you make a good amount on your rebranded drives synology.
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Synology is dead to me now. What folks should do — what I have done — is acquired a small Plus-series drive from the recent past that can run Active Backup for Business. Use that machine as an appliance for the sole purpose of network backup. Use larger devices from other vendors as the target of your backups and for all other purposes.
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All of this wouldn’t be an issue if Synology drives were readily available in the sizes in we want for a reasonable price, similar to the existing WD/Seagate offerings. But if I need to wait a week and pay anywhere between 10-50% more for essentially the same thing, then that’s what makes me extremely annoyed at this situation.
IF you have a Synology system, maybe they should offer existing users a discount or something to buy Synology drives. They need to offer some incentive at least. However who knows how long that will last. Maybe a year down the road once we are locked into our 925+, they can decide at any point to significantly increase the price of the drives or stop selling certain sizes that meet our existing budget. Who knows.
There are too many unknowns here and for that reason, it’s obvious we need to look elsewhere.
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I have migrated to UGreen
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If they planned the compatible list they would have at least some drives on it when announcing the units , they just wanted to wait if there would be a backlash. I skip synology for a while, will buy the unas and backup my old synology to that.
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I bought a Synology NAS last year. As long as they do not mess with being able to do the basics I will continue to use it until I need to upgrade. But, when I need to upgrade based upon what is being reported by nearly all, Synology will not be part of my next purchase. I think they have made it very clear that DIY is not their focus going forward. If the other manufactures go the same way there is always TruNAS.
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Dear Robbie, Thank you SOOOOO much. You’re the first to cover RAID FAILURE and REBUILD of Migrated systems [8:25 into your video: Test 8: RAID recovery fails with identical unverified HDD]. As soon as they announced they would allow MIGRATION, that INSTANTLY became the one CRITICAL QUESTION. You are the very first to answer. As a Mac and Synology consultant for 10+ years [and I PERSONALLY OWN 5 8 Bay Synology 18XX+ series servers]. This is the MOST IMPORTANT THING. And an ABSOLUTE DEAL BREAKER. Obviously NASs are about 2 things
– PROTECTING your data from Drive Failure
– Understanding that the drives in theses systems ABSOLUTELY [eventually] will fail
– Allow ing you to RELACE Drives when they do fail.
Since ALL my Synology servers [and ALL my clients] have AT LEAST 1 20 to 24 TB drive in EVERY unit they own, this is INFURIATING… and ABSOLUTELY UNACCEPTABLE. Either Synology has to:
– STOP ALLOWING MIGRATION
– Allow Migration and Replacement with UNVERIFIED DRIVE
– SHIP reasonable price “PLUS” [NOT Enterprise] 18, 20 and 24 TB drives.
They HAVE to comply with the above, I NEVER get mad, I’m a 1984 Mac Consultant who smiles and laughs all the time. I’m a professional poet & beer vlogger.. I do NOT get angry.. almost NEVER. I am ABSOLUTELY FURIOUS and this thing you have discovered of NOT ALLOW FOR a RAID to be REPAIRED when a drive fails.
Thanks for discovering this.
– Eric ZORK Alan & Sweetie [ ????Professional????Poets & Bed ???? & Beer???? Vloggers ]
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Well, if you’re a home user especially, why even try and deal with all the verified current and future compatibility issues that may come up? There are just too many other options available to keep jumping through the Synology hoops, and they are better and usually cheaper. For the home and small business user, look elsewhere, which is jus what Synology wants those users to do anyway.
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Giving you a thump up but that is not for Synology. For Synology I will give them both thumbs down.
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all this because they don’t care about their core base and want to focus more on enterprise. when I don’t see why any enterprise would choose them over a JBOD + controller
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when you got your glasses on your head, we know you been busy. Seriously though, thanks for reaching out on Reddit and confirming your strategy and taking on feedback for additional tests. All of this is incredible. And some of folks learned what BOSH means.
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Say goodbye to Syno NAS systems which are ending with >25.
Just bought a DS1621+ (used) and will never upgrade!
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This is what happens when a company gets too big, arrogance will be their downfall
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something important: the “unverified” status will override drives that have isues too, so if a disk is in critical status it will say “unverified” instead, very hard to actually know which drive it is, only indicator is the orange light, since the usual “disk critical” popup also didnt show for me.
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Someone was obviously bored up at $ynology HQ and thought, “how do we get the new rigs out there but pay less for advertising”
I bet you they switch back to how it was up to a point.
Tenner says they do????
But even without all that. Why would you go from a 920 or 923 with all the perks that come with them?????
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I am happy to say that late last year (having got fed up of waiting for a newer version) I purchased a DS1522+ and migrated the 6tb drives from my aging DS1415. No problem . I added a 16tb Ironwolf & then have since replaced 2 of the drives with 16tb Ironwolf, all no problem. Had I hung on for a 5 bay 2025 model I’d clearly be stuck with no choice but Synology drives. I’ve always used Ironwolf or Toshiba NAS srives and never had an issue.
The cyncic in me says that Synolgy want all my money not sust some of it ????
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Instead of all this work, why you just don´t ask, you still trust Synology? That is the main issue because all of this can change at short notice dependent on theirs greediness mode.
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Synology again? This company doesn’t exist for me anymore. As well as this channel, as You seem to be their billboard.
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Wel, I’m going to look for another NAS solutions if Synology not going to change there path…
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FU!!! Synology!
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Bye bye $camology.????
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You haven’t been able to mix HDD and SSD in a pool for a long time now. My guess is the unsupported SSD thing will change when the new slim model comes out.
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HAHAHA you can not repair your migrated raid pool after a disk failuare? That’s the final nail on the coffin. Bye bye $ynology. LOL.
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Worth noting too that RAID recovery would be impossible if you’re migrating say 24TB drives of which Synology doesn’t have such higher capacities. I’d be very interested to see how they might reply to this
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Why can’t I update to 7.2..
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Great video. I am looking to replace my 5 year old Netgear ReadyNAS 204 with a new Synology 923+ or 1522+. I am primarily using it as a file server but in the future I would probably also use at for automatic backup of our 3 desktop PC’s and 2 laptops.
hould I consider anything other than these 2?
It will be connected to a 10 BGit network.
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“Should you buy”? Does Synology charge to upgrade DSM?
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I keep looking at the Synology option, but the drive compatibility aspect just make me go meh. So still on QNAP using WD Red Pro and Red NVME. DS1621+ of interest.
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I understand why they would limit the HDD’s/SSD’s compatibility to avoid misuse but they could at least allow CMR NAS and Enterprise WD and Seagate drives. Btw starting and shutting down a nas everyday what does it do to the disks? Does it prolong the life of the components? Even though they are designed to run 24/7
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Be clear on the SSD storage pools, its not that other units do not support it, they do… Rather, this is just fleecing customers – Synology don’t want to enable on other models, as they want you to believe its “unique” to certain models an encourage you to buy the newer model, and throw the old one out (Yeah, great environmentally-friendly move there!
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Still at DSM 7.2-64570 Update 1 here.
Waiting for the DS1821+ update train to arrive in Australia.
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Synology Hyper Backup doesn’t even support OneDrive natively. DSM and Synology apps seem consistent, but there also seems to be a walled garden that limits what you can do with a Synology NAS.
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More and more realising I will have to buy QNAP in future. Smething like qnap tvs-h874.
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SSD for storage pool is only supported in few of the newer models, I only seem to be able to use that as a cache drive
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Excellent content as usual. Thanks.
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Umm I hate to say it but your wrong on both accounts of BTRFS and encryption. I just got their lowest end current model the ds223j and i have both of these options. I however didnt enable encryption as it will make transfering data slower and im not worried about my NAS getting stolen.
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Thanks for the video. I am using Exos 14TB hdd in my new DS1522+ system hope that’s okay. I got that incompatibility warning as well but ignored it.
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Do the Docker containers already installed, work seamlessly in the new Container Manager when updating to 7.2?
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I have a Synology DS918+, but the way I’ve always tried to use it is to basically make my setup idempotent as it were. What I mean is everything I host on there, I just host it with Docker using Docker Compose, so if I ever got another NAS, or built my own server – whether it was Unraid, TrueNAS Scale, or just plain Debian, I ought to be able to just install Docker on it, then copy my docker folder over to it (which contains the docker-compose.yml and all the persistent storage for my containers), then run: docker-compose up -d, and all my stuff should basically just work, without being dependent on a particular operating system or vendor.
The only “first party” Synology things I use tend to be monitoring and backup. I do use Hyper Backup to backup my important stuff to Backblaze B2, but I’m wondering if Hyper Backup makes a backup that only a Synology NAS could read. If my NAS died would be be able to recover my data without buying another Synology NAS?
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Damn these vids are just too good. I like the hardware of Qnap and I like the software of Synology and I’m still undiceded which to buy.
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Great overview mate. My only gripe, as always, is no DTS support on video station. I have to transcode my videos before putting them up on the Nas. Why don’t they simply charge the user a fee for a license to which I am willing to pay? Being I don’t use Plex, does Plex play DTS videos on a Synology NAS? Thanx Robbie & G’day! ????????????????????
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I’m somewhat of a novice and this may be a dumb question, but HDDs seem like plug and play hardware, why would some drives not be compatible with Synology NASes?
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Thanks for all the hard work putting this together!
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Synology locking out all the hard disks compatibility and not testing new one anymore is all the proof that your better off going to Qnap.
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Great stuff
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