The Synology DS925+ NAS is (STILL) Coming..and Soon
It is fast becoming the worst-kept secret in the world of network-attached storage, but Synology’s continued plans to launch refreshes of a number of their popular desktop devices received another public outing this weekend, when keen users on Reddit spotted the official pages for the Synology DS925+ and DX525 on Amazon.co.uk, listing hardware specifications, pricing, release dates, and general background info. Although the appearance of the DS925+ isn’t exactly surprising—given the large info drop semi-officially revealed at an official event by a user on Chiphell—it is nonetheless surprising to see these two official Synology products seemingly added by Synology themselves for Amazon distribution, yet with absolutely zero mention on the traditional Synology platforms (Synology Products, Synology Downloads, Synology Download Registry, etc). Nonetheless, this appearance has confirmed numerous details about the DS925+ hardware specifications, for good and for bad, so I wanted to go through the further confirmed specifications and what they mean.
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Synology DS925+ NAS Confirmed Hardware Specifications
As previously alluded to last month in the previous leak, the Synology DS925+ will arrive with the already integrated CPU from AMD that featured on previous SMB releases—the V1500B. This is a quad-core CPU that allows for more cores, more threads (i.e. more vCPUs) than the R1600 in the DS923+, as well as a lower TDP—though also a lower total clock speed available at first. It arrives with 4GB of ECC memory that can be scaled up to 32GB via two SODIMM DDR4 slots. DS925+ includes 2 × 2.5GbE, a very welcome if somewhat overdue upgrade on this product series from Synology. The SSD compatibility for storage pools and the speed allocated to each slot is still TBC. The expansion capabilities of the DS925+ have changed from the long-running eSATA support and DX517 of older Synology devices and now lean towards popular USB-C, and this is what triggered the new DX525 expansion box. We are still awaiting confirmation of the confirmed speed of this USB-C port, as well as its broader compatibility for other things (given the larger variety of USB-C options available in the market compared with eSATA), but slides shown at the Synology partner event last month seemingly indicated that this will NOT be USB 3.2 Gen 2 10Gbps.
| Specification | Details |
|---|---|
| Model | Synology DS925+ |
| CPU | AMD Ryzen V1500B (Quad-Core, 8 Threads) |
| CPU Frequency | 2.2 GHz (Base Clock) |
| TDP | 16W |
| Memory (Default/Max) | 4GB DDR4 ECC (Expandable up to 32GB via 2 x SODIMM slots) |
| Drive Bays | 4 x 3.5”/2.5” SATA HDD/SSD |
| M.2 NVMe Slots | 2 x M.2 NVMe Gen 3 (Cache only; storage pools only with Synology SSDs) |
| RAID Support | Basic, JBOD, RAID 0, 1, 5, 6, 10 |
| Network Ports | 2 x 2.5GbE RJ-45 (Link Aggregation & Failover supported) |
| Max Link Speed | Up to 5GbE with SMB Multichannel or LAG |
| PCIe Slot | Not available |
| 10GbE Upgrade Option | Not supported |
| USB Ports | 2 x USB 3.2 Gen 1 (5Gbps) |
| Expansion Port | DX525 via USB-C (6Gbps interface) |
| eSATA Support | Not available (replaced by USB-C) |
| File System | Btrfs, EXT4 |
| Max Concurrent Connections | ~2,048 (depending on workload) |
| Virtualization Support | VMware, Citrix, Microsoft Hyper-V, Docker |
| Surveillance Station | Supported |
| Hardware Transcoding | No integrated GPU (no hardware-accelerated transcoding) |
| Power Supply | External 90W Adapter |
| Cooling | 2 x 92mm Fans |
| Noise Level | ~20.3 dB(A) |
| Chassis Material | Metal & Plastic |
| Dimensions (HxWxD) | 166 x 199 x 223 mm |
| Weight (Without Drives) | ~2.2 kg |
| Operating Temperature | 5°C – 40°C |
| Operating System | Synology DSM 7.2+ |
| Estimated Price | £550 (Amazon UK, including VAT) |
| Warranty | 3 Years Standard (5 Years with Extended Warranty) |
Probably the biggest and most controversial change here in the newer generation box is the removal of the mini PCIe upgrade slot that featured on the DS923+. The new DS925+ completely lacks this ability to scale up to 10GbE later down the line, which is probably going to upset a lot of users. PCIe modules they have sold (which would greatly explain, perhaps, the motivation for removing this feature), it is still something of a blow that this new generation device has removed a particularly appealing network upgrade path option. The motivation for this could be theoretically for multiple reasons, such as:
- Synology might well have deemed the two-times 2.5GbE network connectivity on the DS925+ sufficient for the four drives of SATA storage that it features, as well as ensuring that the system does not overlap other devices higher in the product portfolio food chain too much.
- The PCIe line distribution of this CPU and the chipset used on this board might result in limitations to the distribution of those lanes and therefore made the upgrade difficult to implement.
- The USB-C port for expansions may support a 10GbE upgrade module down the line that Synology intend on rolling out—a bit of a long shot though, as currently USB-C to 10GbE is only afforded to TB3/TB4/USB4 connectivity and would commit a great deal of internal lane distribution to that port to accommodate this potential upgrade.
- As previously alluded to, perhaps user integration of this upgrade slot on previous DS923+ devices was too low to justify accommodating this feature in the newest iteration.
Any of those reasons, or others, might well be why Synology decided to rescind this feature on this device. Nevertheless, it is something of a bitter pill that this device will not be featuring the ability to scale up out of the potential 5GbE bonded network connection that it arrives with and likely serves as a slight bottleneck to more high-performance hard drives in the SATA bays, as well as a significant cap on using SATA SSDs or M.2 NVMes in storage pools via the provided slots.
The AMD Ryzen R1600 and V1500B are both embedded CPUs used across Synology’s NAS lineup, but they serve distinct roles depending on the target user and workload. The R1600 is a dual-core, four-thread processor with higher clock speeds (2.6GHz base / 3.1GHz boost), making it ideal for environments that prioritize single-threaded performance—such as general file sharing, light server tasks, and basic backup operations. It has a TDP of 25W and is commonly found in more entry-level to mid-range Synology NAS models like the DS723+ and DS923+. By contrast, the V1500B is a quad-core, eight-thread CPU running at a lower base clock of 2.2GHz, but it delivers greater efficiency and significantly better multi-threading performance—essential for virtual machines, Docker containers, multiple user sessions, and parallel workflows. Its lower TDP of 16W also makes it a more efficient option for always-on deployments in business settings.
CPU Comparison: AMD Ryzen Embedded V1500B vs R1600
| Specification | AMD Ryzen Embedded V1500B | AMD Ryzen Embedded R1600 |
|---|---|---|
| Cores / Threads | 4 Cores / 8 Threads | 2 Cores / 4 Threads |
| Hyperthreading | Yes | Yes |
| Base Frequency | 2.20 GHz | 2.60 GHz |
| Turbo Frequency (1 Core) | Not Supported | Up to 3.10 GHz |
| Turbo Frequency (All Cores) | Not Specified | Not Specified |
| Overclocking | No | No |
| TDP | 16W | 25W |
| Cache (L1 / L2 / L3) | 384KB / 2MB / 32MB | 192KB / 1MB / 4MB |
| Socket Type | BGA1140 | BGA1140 |
| Architecture | Zen (Normal) | Zen (Normal) |
| CPU Class | Embedded / Mobile | Embedded / Mobile |
| First Seen | Q2 2021 | Q4 2022 |
| Single Thread Rating (CPUBenchmark) | 1230 (-28.7% vs R1600) | 1724 (Higher) |
| CPU Mark (Overall) (CPUBenchmark) | 4829 (Higher) | 3276 (-32.1% vs V1500B) |
| Estimated Yearly Power Cost | $2.92 | $4.56 |
What makes the V1500B particularly notable in the DS925+ is that this CPU was previously reserved for Synology’s larger SMB and enterprise-tier systems, such as the DS1621+, DS1821+, and DS2422+. By introducing it into a prosumer-class 4-bay NAS, Synology is clearly continuing its long-standing trend of moving mature hardware platforms down into lower product tiers over time, as the cost of components becomes more accessible and manufacturing scales improve. This strategy enables Synology to offer higher-tier performance at mid-tier price points, effectively refreshing their product range while maintaining price consistency. For users who prioritize multi-tasking, virtualized workloads, or long-term scalability, the arrival of the V1500B in the DS925+ marks a significant shift in capability for this tier of NAS.
Want to Understand How Synology NAS Product Refreshes Work, as well as Why Synology Chooses Certain Hardware? Read my article below:
Synology DS925+ NAS HDD and SSD Compatibility?
Unfortunately, there is no mention of Synology’s position on third-party hard drive and SSD compatibility on the new DS925+ confirmed yet. Realistically, basing it on the predecessor and other Synology Plus Series devices, at the very least, we’re going to see a repeat of the priority towards Synology’s own series of hard drives and SSDs, with a handful of third-party drives from Seagate, Western Digital, and Toshiba added to the support list. This has now become the status quo with the majority of Synology Plus Series and above devices, and if this device rolls out with that, I’m not going to say that it’s perfect, but at the very least it does still leave a narrow window open for users to use third-party hard drives without the system spitting alerts or amber warnings at you during setup.
As the system is being listed on the Amazon pages without drives included, that at the very least removes the concern of many that Synology may have been proceeding down the pre-populated system route, or being more rigid on the lock-in of the drives you can use on the system. Nevertheless, there is still the matter of the M.2 NVMe slots and whether this system will continue with the policy of third-party drives only being supported for use as caching, whereas Synology’s own M.2 NVMe drives support both caching and storage pools. It will most certainly continue with this position.
Synology DS925+ NAS Price and Release Date?
As originally predicted last month, the pricing of the DS925+ will be largely the same as that of the DS923+, as Synology is always keen to maintain the pricing at each tier of its portfolio year on year—even if sometimes that can result in the hardware being a little more lean despite the cost of components going up. I kind of respect how long Synology has been able to maintain the same price for their prosumer 4-bay device, right? All the way back since 2015, it has always arrived at that similar £550 price. Keep in mind that the price listed on the early leaked Amazon.co.uk page includes VAT, whereas pricing listed in other countries like the U.S. will likely not include tax.
With regards to the intended release date and availability of the DS925+, the Amazon leak page appears to indicate the 7th of May. Now, whether this has always been the plan by the brand when refreshing all of its currently existing product line, or it is a launch date that has been changed rapidly in light of discussions surrounding tariffs and stock travelling around the world, is yet to be confirmed. Nevertheless, that seems like a fairly reasonable launch date in light of the information—originally appearing online with the product page added to Amazon on April 8th—and the slow but steady gear Synology goes through when making a product live across traditional online retailers. You can use the links below to monitor the availability and price of the Synology DS925+ on Amazon, as it will redirect to your own region via the link. Anything purchased via these links will result in a small commission to me (Robbie) and Eddie at NASCompares, which really helps us keep doing what we do.
Synology DS923+ vs DS925+ NAS – Buy Now or Wait?
When comparing the Synology DS923+ and DS925+, the differences are subtle but important depending on your priorities. Both NAS units share the same price point, run Synology’s DSM software with identical features, and include the same baseline 4GB DDR4 ECC memory (expandable up to 32GB). They also both lack integrated graphics, feature four SATA drive bays, and offer two M.2 NVMe Gen 3 slots for SSD caching. However, the DS925+ gains an edge in raw parallel processing power, featuring a quad-core, eight-thread AMD V1500B CPU, which translates to more virtual CPUs (vCPUs) for virtual machines and containerized applications. It also benefits from dual 2.5GbE ports, enabling up to 5GbE performance with Link Aggregation or SMB Multichannel, compared to the 2x 1GbE ports on the DS923+, which top out at 2GbE combined. Additionally, the DS925+ offers a faster expansion interface via USB-C (6Gbps) versus the older eSATA (5Gbps) on the DS923+.
| Feature | Synology DS923+ | Synology DS925+ |
|---|---|---|
| CPU | AMD Ryzen R1600 (2 cores / 4 threads) | AMD Ryzen V1500B (4 cores / 8 threads) |
| Base Clock Speed | 2.6 GHz | 2.2 GHz |
| Turbo Clock Speed | 3.1 GHz | Not specified |
| TDP | 25W | 16W |
| Memory (Default / Max) | 4GB DDR4 ECC / 32GB | 4GB DDR4 ECC / 32GB |
| Drive Bays | 4 x 3.5″/2.5″ SATA HDD/SSD | 4 x 3.5″/2.5″ SATA HDD/SSD |
| M.2 NVMe Slots | 2 x M.2 NVMe Gen 3 (Cache only) | 2 x M.2 NVMe Gen 3 (Cache only, storage pool with Synology SSDs) |
| Network Ports | 2 x 1GbE | 2 x 2.5GbE |
| Link Aggregation | Up to 2GbE | Up to 5GbE |
| PCIe Expansion | Yes (Supports 10GbE via E10G22-T1-MINI) | No PCIe slot |
| Expansion Support | DX517 via eSATA (5Gbps) | DX525 via USB-C (6Gbps) |
| USB Ports | 2 x USB 3.2 Gen 1 (5Gbps) | 2 x USB 3.2 Gen 1 (5Gbps) |
| Hardware Transcoding | No integrated GPU | No integrated GPU |
| File System Support | Btrfs, EXT4 | Btrfs, EXT4 |
| Virtualization Support | Yes (VMware, Citrix, Hyper-V, Docker) | Yes (VMware, Citrix, Hyper-V, Docker) |
| Surveillance Station | Supported | Supported |
| Operating System | DSM 7.2+ | DSM 7.2+ |
| Chassis Dimensions (mm) | 166 x 199 x 223 | 166 x 199 x 223 |
| Weight (Without Drives) | ~2.2 kg | ~2.2 kg |
| Power Supply | External 90W Adapter | External 90W Adapter |
| Estimated Price | ~£550 | ~£550 |
| Warranty | 3 Years (5 Years with Extended Warranty) | 3 Years (5 Years with Extended Warranty) |
That said, the DS923+ still holds certain advantages. Its AMD R1600 CPU features a higher clock speed, which may offer better single-threaded performance in lighter tasks or low-concurrency applications. Crucially, the DS923+ supports an optional 10GbE upgrade via its mini PCIe slot, a feature completely removed in the DS925+, which could be a deal-breaker for users planning to grow into a higher-speed networking environment. So, should users buy the DS923+ now or wait for the DS925+? If 10GbE upgradeability or faster per-core performance is important for your workload, the DS923+ is still a strong option. However, if you’re prioritizing multi-threaded performance, better default network speeds, and a more modern expansion standard, the DS925+ is the more forward-looking choice—particularly for virtualization and container-heavy environments. Ultimately, both devices serve the same class of user, but choosing the right one depends on whether your focus is scalability or efficiency out of the box.
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With NVMe cashing and volumes, or even 4x 2.5″ SSD’s, these are quite capable of saturating 10GbE… also keep in mind, those types of speeds are rarely sustained, but used in bursts..
UGreen DXP 4800 plus. Cheaper and so much better than this in every way
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It’s hilarious that the 925 is aimed at people like me who have held onto their superior 918+. Especially when I finally woke up and realised how garbage Synology has become with their hardware and also abandoning their software. So now both Synology hardware and software are widely known to be trash, I’ve done what everyone else has done and moved onto either the superior Ugreen or DiY Unraid. Synology is officially dead.
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The reason they don’t list it with tax in the US is because every city and town will have different taxes.
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Welp I’ll be sticking with my ds720+ at least it have a dedicated graphic card and transcode my 4k movies on the fly
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Can’t be bothered to be honest. The best NAS are the one you build from scratch, using Debian and configuring each and every service. That gives you all the control, the performance and the quality you need from a NAS
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IMO the Synology software is overrated as well. I bought a DS2012j in 2013 and their QuickConnect apps never worked (2,5 out of 5 in the appstore). It was painfully slow even on purchase and then I couldn’t use QuickConnect because of a bug they’ve never fixed. Now you can at least find a workaround in the forum, so finally I got a QC-number instead of using DynDNS, but still no connection via app and it seems, the QC-method is slowing down the speed even more into an unusable state. But even without and directly connected to my Mac, it’s so slow, that the net-drive always disappears when there is traffic and the HDD never sleeps when this thing isn’t completely shut down.
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Still happily using my 918+, jacked with max ram and 2x nvme cache drives.
Besides stuck with 1GbE network connection … which is mostly fine as this is just a home file server,
dont run plex, dont do video edit on it or anything draining. Everything we do runs instantly.
The question is if 2.5 GbE is enough to warrant an upgrade. In my case … no … not enough.
Sure, maybe some slightly quicker ops with the quicker CPU and increased ram capacity and speed … but its not all that large.
This is just not exciting.
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Bummer. I guess I’ll need to find software replacements for Synology Drive and Active Backup that I can run on a minisforum box. My 1019+ still works, but while I can run a 5GbE adapter over USB, it’s horribly handicapped by the Celeron CPU.
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DSM will only go so far …at this point I’d say even with its limitations Unifi NAs is a better buy …. the Chinese will dominate …. Ugreen etc …. Again I lament Asustors ridiculous pricing on the Lockerstor Gen 3 …if they had of released that at the Gen 2 prices they would dominate …. They have no market share and at this point they need to buy it. Qnap are weird and do nothing interesting …it is really only Ugreen that is a forward growing competitor ….
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My 920+ is still going strong!
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Switch to UGREEN or QNAP – way more bang for your buck!
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The Bunny DS918+ is getting a bit long in the tooth now. I just can’t be bothered to replace it since the prices skyrocketed.
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How they cannot see the loss of sales to competitors is beyond me
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Greed for company over value for users. That always turns out well.
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I’ll be replacing my DS918+ with a UGREEN DXP4800 Plus (or DXP6800 Pro) device running unRAID. My DS918+ acts as my Plex server so I need the H/W transcode support. My mate said he’ll be placing his DS820+ with a comparable UGREEN NAS as well. I feel Synology will lose alot of upgraders to UGREEN by not using a CPU with integrated graphics support.
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They don’t list the tax for the US because it changes depending on what state you live in.
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the end,by synology=old nas
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Meh, Synology hardware is hardly ever exciting. They’re still demanding premium prices for 10yr old Silicon.
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Can we get a comparison of Terra master 424 Pro vs DS925+?
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When new AI ones?
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This is Synology’s Intel/Nokia moment when they lost market dominance.
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Can’t believe how many people expecting 10Gbps from these units. It’s made for four spinning HDD’s! It’s made for your home! This is a cheap unit.
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It seems synology is always able to be shitter towards consumers
I’m finished with them
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I need some help on choosing a NAS. Im stuck between Ugreen & Synology for home use for all my media, pictures, etc. After extensive research, im hearing that synology is no longer the best choice due to lack of software support. Who can guide me? Ugreen seems to be a great option but lately, ive been seeing a whole bunch on Ugreen on YouTube but they’re all sponsored. Any suggestions?
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There is no need for leaks. They have nothing to hide anymore. Noone is looking for their old “new” units.
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I bought a 723+ a few years ago, and the way synology is going it might be the first and last one I buy. They’re just so many other options with better hardware.
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?, that roadmap cannot be right, no iGPU and the older J series, do they want to get rocked by UGreen, Minisforum etc? ????
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2025 with not 10g? wtf its whit them ?
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Seriosly … wtf is with this hardware on 2025 ???
1. No integrated gpu
2. 4Gb ram
3. Ohhh 2.5 LAN … ohhh … thanks Syno
4. Limited nvme ssd hardware for expanded storages
…
No thanks Syno … i will go with another hardware…
This company keeps treating its customers like idiots. I wouldn’t be surprised if they continue to use these CPUs to support 2-bay models after 2 years
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just bought Ugreen dxp6800pro for replacing my ds415+.
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Where was the CPU confirmed? I didnt see that information on Amazon.
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Hi guys, can I buy an UGREEN NAS and install Xpenology on it? I don’t want outdated hardware.
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I was thinking about upgrading to this but no mini PCI-E slot and no ability to add 10 Gbe makes it a hard sell
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Any NAS without a CPU iGPU should never be considered for general home users. I don’t understand why Synology switched over to AMD without iGPUs to power their consumer line.
I’ve been super happy with the UGreen DXP4800 Plus and have recommended it to friends and family.
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Many thanks for the info, appreciate the update, I am looking for 2 new DS nas but essentially even more disappointing specs and another downgrade. What is synology’s issue with network bandwidth and usb support ????
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3:02 – sales tax / VAT varies down to the city level in the states. It’s different for everyone.
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They removed the 10Gbe and removed support for 3rd part 10Gbe probably because the chinese from aliexpress sold a cheaper product in more quantity than they did with they’re one
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With that pace i think Synology would take next 6 years to catch up with my Ugreen DXP4800+
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Thank you for confirming that I made the right choice by purchasing a NON-Synology NAS to replace my aging DS-918+
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The hardware upgrade for those who likes shiny new model numbers only
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Considering how long these products last alongside the constantly updated DSM, I’m not surprised they are pushing higher prosumer users to the enterprise models. I’m not that tech savvy, or price sensitive and happy to trade 10GbE for 2.5 to stay with DSM.
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lol and still 10 years behind others
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lol and still 10 years behind others
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Thanks but NO!!! Time for QNAP.
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Thanks but NO!!! Time for QNAP.
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Sticking with my DS920+ more excited on Minisdorum upcoming NAS instead.
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Sticking with my DS920+ more excited on Minisdorum upcoming NAS instead.
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In the target buyer and I will not be purchasing. Even w/ out hard drive limitations I see no reason to buy. No iGPU is an immediate do not buy. Synology has abandoned the consumer market to chase enterprise customers. They need to pull out entirely at this point.
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In the target buyer and I will not be purchasing. Even w/ out hard drive limitations I see no reason to buy. No iGPU is an immediate do not buy. Synology has abandoned the consumer market to chase enterprise customers. They need to pull out entirely at this point.
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Better alternatives
For speed: 923+ with 10Gbps addon
For Media: 920+
For both: 2019 models from other brands
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Better alternatives
For speed: 923+ with 10Gbps addon
For Media: 920+
For both: 2019 models from other brands
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If that’s the case, I bought my DS1512+ on a Monday.
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If that’s the case, I bought my DS1512+ on a Monday.
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No IGP so I have zero interest in it. It’s an essential component for these machines with weak CPUs. I can run a Plex server and Unmanic on virtually any CPU, as long as it has an IGP. Otherwise, nope, I can’t be spending over a year software transcoding my archive. They’ve practically admitted it themselves by pulling transcoding from their Surveillance Station software and shifting the load to the cameras to make up for their weak NAS boxes.
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Check out the *QNAP TS-h973AX* … hard to find a better buy/features/performance for the $$
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So no 10GB, no integrated graphics, for who this is for? For the suckers that have been buying 1GB Nics Synology to upgrade?
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no 10Gbps = no $ale
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I’m increasingly convincing myself (probably erroneously so) that the 25+ range is a stop gap, low investment, faux-“upgrade” range for the purpose of “let’s get rid of those old components”, and that in 1.5 – 2 years tops, they will roll out a “AI CPU” NAS range, and probably using a new chassis design as well. The appearance of the the AI Console in beta does nothing to dissuade me on this.
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im still here running my ds412 lol
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I only use a nas for media, Synology software seems overly complicated. Would I be better off with ugreen? Or qnap? Mine doesn’t have transcoding nor does plex work, after instal just tells me I don’t own the server and no way to fix it.
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The reason that the US Amazon web site does not include tax is because there is no US federal sales tax. There are sales taxes in most (all ? ) states but they are not all the same. In Canada, we do have a federal sales tax and most provinces have a provincial sales tax which vary in amount and in some cases they are blended with the federal tax. Confused yet ?
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I bought mine mainly for the integrated GPU.
do you think it’s realistic they have a iteration in the reasonable (3-5 years) future with a IGPU?
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I run a DS918+ and i dont see 1 simple reason why i should “upgrade”????♂
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Synology is a product of interest, but I keep stopping considering a larger 6 or 8 bay unit due to their HCL lists etc.
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We just went through a big server upgrade here having had a 24 disk based synology in the past, that worked well. These issues forced us to investigate and ultimately go for a Supermicro/truenas setup. Bit of R&D involved but we are much better for it now. Shame, as we likely would have spent the 30k on a synology if they hadn’t played these greedy games. Onwards and upwards though, very much liking true nas & ZFS so better off all round. Totally agree they should have a, “I am a big boy” button.
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Hello. I’m a novice at NAS. Just bought a DS723+ running DSM 7.2. I ran into the storage compatibility issue when trying to make my M.2’s into storage pools (currently have HDD/SSD installed into the bays as well. Does anyone know if there is a way I can install Unraid or TrueNas on this to bypass this? Can I only do this on other hardware? Please and thank you.
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I’ve just cancelled my order for a 923+ because of this. What a shame.
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I’m just a guy who has filled up his laptop with movies. There are many of us. Synology pops up more often than other NAS makers to a noob like me. They have a good name is what I found. I bought in late last night, by purchasing a DS923+ and 4 WD Red Pro 14TB drives (slightly on sale) from Amazon. THEN I discover Synology’s compatibility list, and although I read on forums it basically doesn’t matter that my drives aren’t on it, I DON”T WANT false codes, amber lights, “unverified” popping up on my dash. I just sold a semi truck that was always throwing codes. They are nerve racking even when minor or false! I cancelled my order, yes I really did. Up all night looking for alternatives. Synology, please wise up and give someone willing to buy your fine products a fair shake. Issue a public retraction, and let your NAS sales resume.
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Home user, I’d like to see a QVL list. But it should be just that. Maybe a feature in the software to highlight things installed not on the QVL. I guess I could get behind a big “I’m an adult” button to turn off the nagging.
That said, i don’t really understand what Synology, qnap, etc. Bring to the table vs a white box 2u/4u rackmount + truenas or a 45drives like setup (here’s some hardware, put an os on it).
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I’ve just bought a 16tb drive MG08ACA16TE that is listed on their website but when installed in my DS918+ it says its incompatible. I’m still trying to decide what to do with this. I have a 14tb version that worked fine but this was pre the DSM7
It looks like this is the largest capacity drive the 918 will take but you imply that even bigger drives might work. How would I find that out.
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Excellent review, if Synology does not react I will switch to QNAP.. I had 2 Synology NAS but now I am not satisfied with the compatibility…
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Synology has failed horribly with their implementation. Here in Canada, I don’t even know who has these in stock. The drives are only special order or they ship from the USA… Also, I’m not seeing how these drives cost about 3x as much as IronWolf Pro drives… This nonsenese has made me unlikely to go with Synology NAS in the future. Huge failure for Synology IMHO.
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I worked with Synology NAS‘ since over 10 years….I kinda loved them and they were quite reliable….but that turn on drive compatibility, the quite old hardware specs Synology uses even in their latest products, higher pricepoints with lower specs than the competition, the 100% plus in costs of their drives (not even speaking about available drive sizes) made me go away from Synology to competition QNAP and Dell (yes Dell for some projects I got better pricing on a Dell Array than for a Synology System)!
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It’s not just buying the initial drives, while every user/company needs to purchase cold spares. (Because Synology HDDs are not available under 24hrs globally. It could be almost a week if the site is far away from the major markets). Can’t wait 24hr+ or a week to replace a HDD and rebuild the RAID to get back up. Downtime costs businesses $$$$$! They have zero tolerance for downtime. I’m a mediocre home gamer pro’sumer and I have a 8 month used cold spare for my systems. The ability to use any HDD cold spare to repair the RAID and get back up ASAP is important to many people!
These businesses might decide to use Seagate, WD, Toshiba HDDs in their system, rebuild the RAID immediately, and ignore the orange “I’m an adult” warning to get back up and running. Both Seagate and WD are available locally in large metropolitan areas same
I wonder how many businesses will follow Synology HDD compatibility list over time, as more companies come public at trade shows, their private IT chat, message boards, drinks at the IT bar in a densely populated tech metropolitan area. The more they talk about resolving problems from Synology HDD cost, lack of availability, small selection of drives (18TB max currently); and the lack of real benefits if no other HDD had a critical firmware update in 5+ years… just use the company (IT Department’s preferred hard drives on site, and skip Synology HAT5300 or HAT3300 models)
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This is especially a mute point when users can do the initial Synology set-up in an older machine (DS420+) that didn’t have HDD restrictions, then transfer them the new 2022-up model bypassing the warnings). Not sure how long this trick will work, or if they already eliminated this in D7.2.????????♂️ It’s still currently an option.????
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It’s not just buying the initial drives, and very user/company needs to purchase cold spares. (Because Synology HDD are not available under 24hrs. It could be almost a week if the site is far away from the major markets). Can’t wait 24hr+ or a week to replace a HDD and rebuild the RAID to get back up. Downtime costs businesses $$$$$! They have zero tolerance for downtime.
These businesses might decide to stuff a WD, Seagate, Toshiba HDD in their system, rebuild the RAID immediately, and ignore the orange “I’m an adult” warning to get back up and running.
I wonder how many businesses will follow Synology HDD compatibility list over time, as more companies come public at trade shows, their private IT chat, message boards, drinks at the IT bar in a densely populated tech metropolitan area. The more they talk about resolving problems from Synology HDD cost, lack of availability, small selection of drives (18TB max currently); and the lack of real benefits if no other HDD had a critical firmware update in 5+ years… just use the company (IT department preferred hard drives, and skip Synology HAT models)
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Was also looking for a new NAS after I get no more support of my WD NAS. So, Synology is out too. ????
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“Wanky PC”
That’s a tech term I’ve not heard.
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Anyone can recommend an alternative to Synology NAS – for a 1 bay 8TB SSD nas please ? I just need a simple and silent backup solution, like the Apple AirPort Time Capsule ????
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Stupid Synology position
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As a reseller I am very disappointed with Synology, They have no tech support in Australia that you can talk to, Emails back an forth take 24 – 48 Hours to get a response, recently sold a A$11000 RS2423RP+ with 8x Synology 8Tb drives the unit does not recognize any drive in any drive bay, 1 and a half weeks later still no help and they refuse to give RMA to return faulty unit to wholesaler. Would never recommend them to any one again.
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Choose Qnap for the company because of this. I can’t live with those HDD prices from Synology
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So much discussion for something that is so simple, Synology like any other company just wants to extract as much money as possible from each client. That’s it , that why we have the compatibility list. If all the others drives in the Market were MORE expensive than any Synology drive I bet you that all the drives were compatible.
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I sincerely hope SynologY will put this madness in reverse.
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Have been running a 218+ (8Gb/16Tb) for a few years now, and it’s been flawless! Looking to replace it with something bigger soon, but with Synology’s current ‘strategy’ I don’t think it’s going to be another Syno.
It’s a shame because Synology totally won me over with the little 218+, but now I think I’ll be putting my money elsewhere.
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Didn’t they also pull a stund with DSM 7, all of a sudden dropping support for lots of USB devices. I know a lot of people in the home automation scene, using Home Assistent with a usb dongle got mad pissed off when they updated DSM and all of a sudden they couldn’t contact their home automation hw. Synology doesn’t even have any Synology branded “enterprise” products that do the same. Quite a few people bought a Synology NAS so they wouldn’t need a raspberry Pie or similar.
Also I seem to remember that they dropped USB NIC support too…
.
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I was shocked when i bought an additional 1522+ on top of my 420+ and suddenly my ironwolf pro 16tb drives showed up as “unsupported”, iron health check disappeared etc.. But then it kinda just ran and that’s all i’m looking for. Would i feel better if my drives were on their list? Yes. Does it really matter? Not at all. I see how it’s different with their SAS drives though.
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I’ve worked in all companies of all sizes since the early 1970s. When I worked for companies with major worldwide networked systems running on IBM mainframes I wouldn’t consider using anything but IBM components. There’s an expression in such places – “you’ll never get fired for using IBM”.
Every other place I’ve worked had been much more cost conscious.
My personal NAS is a Synology DS 1520+, which I purchased in late 2022. Why a two year old technology? Disk compatibility. I want to decide the value of my gear. Especially disks.
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here is a idea do not fill all of the slots when there is a new firmware update update all active drives and put one into the blank slot then update that one pull it out as a spare hot spare is a idea as well
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Im using Synology for years since they come out in the market and although always seems priced and a little behind most brands on releasing new features, still i went for their reliability and support. Now my opinion changed completely, their new model the DS423+ is just a joke considering that they are selling 5 years old hardware with no upgrade at all (RAM, Network, and so on) just because they now support storage pools on nvme if you use their drives and think they can get away with it???? What is Synology doing ?
All the major brands QNAP, even Asustor which is newer than Synology have had volumes on NVME for a long time now, and you can upgrade everything as you need. without paying a premium price for the enterprise.
Synology is not an enterprise, more like a wannabe. The synology enterprise range compared with major products (NetApp, HP, and 100 more that are just better) is just a joke. they should do what they do good to go for homeoffice and medium business without locking and limiting the customer as they been doing all these years like..
Using Specific memory
Expensive Application Licensing specially for cctv
Network card Limitations
And now the drives.
If you think about it, you are buying a very expensive kit that is lockable and requires a certain condition for optimal run, which can then change with an update overnight, also buying old hardware with new features, you might end up with another bug like the 100 Ohm resistor issue on the DS415, DS1515+
For me is a big disappointment and as a loyal customer for all these years I’m now moving to something else possibly QNAP.
Great job Synology You just lost another customer.
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The justification is MONEY!
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The short version is, if Synology expand their lock in for hdd/ssds for their standard/plus models then I, possibly like many others will not consider Synology hardware on the next NAS replacement(s)
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Whilst from a business-perspective one can argue the pro’s, this was exactly the plain and simple reason we won’t ever do business with Synology.
Hardware/vendor-locking for HDD’s (or SSD’s, or camera’s) means that when Synology opts to EOL/EOS those “compatible” products, you are screwed.
There is *no* valid technical reason to vendor-lock, as that highlighted “you can update the firmware” is not something that would happen very often, if ever.
And let’s be honest, re-stickering a product so you can do a vendor-lock is simple stealing (or money–grabbing, if you want to say it nicely) and disrespectful to your customers.
To us this whole movement plus the various experiences from other users (and companies!) in the field has all the signals of a plain money-grab.
And that is despicable, plain and simple.
And I can imagine infuriating when a users finds out.
Synology is really moving to the dark side and the fact they do continue down that path, rings all the alarm bells for us.
Avoid them as the plaque, which I would recommend to anyone who feels affected by this.
Synology’s marketing/product managers seem to have missed-out big time on the reality-check.
Shame on Synology.
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Synology takes big steps in the right direction (BTRFS and finally bringing ECC RAM support to some of their low/mid tier models) but then shoot themselves in the foot with this very ugly anticonsumer nonsense. They just make me want to buy QNAP models and install TrueNAS on them.
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Synology thinks they are Apple. And they get away with it because there is no true contender to take them on in the “turn key” market.
I wish I could trust QNAP and go with them, but I can´t, for other reasons that are equally important to me.
Perhaps QNAP are on their way to be the option that many are looking for, Hardware spec. and freedom wise, they already surpassed Synology.
So it´s wait and see, who comes to their senses first and gets their s**t together. 😉
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This is why I will not buy an xs or rs models. I’d love the 12 bay xs too, but nope because I’m not going to buy their drives because of the deals I get on the drives I do buy. Thr cost difference is huge.
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Synology’s lock-in is the reason I went with another NAS vendor. I would prefer to use Synology, but as a home/small business user I refuse to be locked in. Two or three times the price for HDD’s is just not worth it.
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Beyond the guise of compatibility, it is ALWAYS about money
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I was one of those badly bitten by Synology’s vendor lock. One of my units (RS1221+) was purchased pre-DSM7, so happily accepted the migrated drives from a different Syno NAS. The DSM changes with DSM7 and particularly DSM7.1 pushed this expensive NAS to an almost unusable state. When I has a clear hardware failure (looked like a power failure) Synology took one look at the installed drives and stopped all technical and warranty support. The drives had been on the compatibility list at time of purchase and, being Toshiba MG drives, they are drives used by Synology under their expensive sticker. Nothing was wrong with the drives, of course.
I was lucky in that I had the means to diagnose the power issue, locate it to the PCIe bus and then narrowing it down to the NIC. The NIC was a Synology branded one, supposedly under warranty but also abandoned due to the installed drives. Replacing the NIC on my own dime fixed the RS1221+.
The irony of hard drives also used by Synology being blamed for the failure of a Synology NIC is not lost on me. What was also lost was any thoughts of buying Synology again with this retrospective vendor lock, introduced post-purchase. Despicable really.
This ‘enterprise’ nonsense is just that. The RS1221+ may have rack ears but it is a low-power / low cost AMD SoC with zero bells or whistles. As I also run an SSD volume I had to question the sanity of the x3 or x4 price hike for Syno branded SSDs that even now, years after launch, are either available in vanishingly low numbers or just not available anywhere here in the UK. What business at any level wants SSDs that you may not be able to replace? Synology itself had zero stock when an RMA was needed.
To echo the video’s thoughts on Synology validating drives too slowly – they managed to un-validate drives very quickly and somehow they have no knowledge of Toshiba drives that they happened to rebrand as their own…. Most would call that a straight lie.
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Day nr million? to remind NASCompares to please please please improve your audio. Lawrence is doing a much better job..
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Great Discussion!
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Said it years ago:
If you want to pretend to play in the “Enterprise” market (even if I don’t consider Synology truly enterprise), you have to PAY!
Price and specific hardware, the reasons I do not use them.
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very relevant topic, if Syno will push their 5x overpriced HDDs and SSDs to 923+ upwards models we are moving to TrueNAS for our customers for file storage. 2x 8TB Syno HDDS cost more than whole 923+ NAS. They are either crazy or lost complete any connection to reality.
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