Own a Synology NAS and Need Help?
When a brand like Synology has been around for a great length of time, it will always grow a big following. From NAS drive owners who were there at the start, to those who felt the need for a private cloud alternative and decided on them as their manufacturer of choice. As much as NASCompares wants to be there for all NAS Drive owners, there will always be a focus on what is new and exciting this year, next year and those after. What about AFTER you buy your Synology NAS? Sure, Synology DSM will always be updated to be bigger and better (come on DSM 7, I haven’t got all day!) but what if you want to do unique tasks? have a one-off setup that needs a little tune-up? Where should a NAS drive owner go for impartial and helpful advice? Today I want to briefly discuss Synoforum.
Who are SynoForum and Why do they exist?
Over the next few weeks, I want to highlight a support forum that covers one or more specific NAS drive brands and highlight why you should keep them bookmarked in your browser. Today, I want to focus on Synology and the relatively young ‘SynoForum’ platform. Like a handful of IT and Network-based community forums, it is not trying to compete with the ‘official’ Synology forum, not only would that be counter-intuitive, but also that many users have questions that span outside of the usual diskstation, rackstation and DSM jazz. Perhaps your setup is highly customized? Perhaps you are entertaining an idea that is a bit of the warranty-worrying-cusp. Overall, the need for community-led forums is always a good thing, as it keeps brands on the straight and narrow. I reached out to SynoForum and asked the creator about the site, what their mission is and overall, why should a Synology owner seek them out to answer those NAS questions that can’t be sorted elsewhere.
Why Choose SynoForum?
SynoForum is a new unofficial Synology forum for all who like NAS related topics. Started on 5th April 2019 as another forum for Synology enthusiasts, I wanted to offer something fresh, clean and feature rich for the discussion board, responsive design for easy use on mobile devices, helpful content and overall a pleasant forum functionality. Forum is based on XenForo software with some useful additions like Resources section where users can publish tutorials and guides. These resources can also be rated by other members periodically.
The latest addition is the chat module where users can quickly get support for forum use or just talk about anything. The forum structure is well thought and created to be as clean as possible for easy navigation. If a member still needs help with the forum functionality useful guides are published to get familiar with the forum faster. On SynoForum you’ll always be informed about the latest Synology news, announcements and product security updates as we provide them over RSS protocol. We are always looking to add new useful stuff, but still keeping the forum clean and moderated. On our forum, you can also be informed about new articles and videos from NAS Compares, where Robbie passionately writes and talks (sometimes a little too much! < Ed) about NAS devices and all other related stuff.
After two months since SynoForum was set up, it has over 2,900 posts with useful content, tutorials, and guides. Currently, we have decent members activity, many of them are very knowledgeable and helpful, but everyone is welcome, of course. Newcomers can ask questions and free support will be provided sooner or later from our staff or forum members. Let’s talk also about the business model because we know some people are questioning that. There is no special business model for our forum. All we might add someday are donations to cover some expenses and to refill our energy with coffee and cookies. Synoforum is set up in the long run, so hopefully, even more, users will come and join our community. Welcome, all!
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