UGREEN DXP8800 PLUS NAS Review

Posted on 19 Apr 2024 📧 Subscribe

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1 UGREEN NASync DXP8800 PLUS Review

2 UGREEN DXP8800 PLUS NASync Review – Quick Conclusion

3 UGREEN DXP8800 PLUS NASync Review – Presentation

4 UGREEN DXP8800 PLUS NASync Review – Design

4.1 UGREEN DXP8800 PLUS NASync Review – Power Consumption

5 UGREEN DXP8800 PLUS NASync Review – Noise Levels

6 UGREEN DXP8800 PLUS NASync Review – Ports and Connections

7 UGREEN DXP8800 PLUS NASync Review – Internal Hardware

8 UGREEN DXP8800 PLUS NASync Review – Software

8.1 The TL;DR on the UGREEN NAS software (UPDATED)

9 UGREEN DXP8800 Plus NAS Storage Review – Verdict and Conclusion

10 Need Advice on Data Storage from an Expert?

UGREEN NASync DXP8800 PLUS Review

UGREEN continues to push forward with its NASync series of NAS devices and although the range is pretty broad, the device in the lineup that business/professional users are looking at as an affordable alternative to Synology and QNAP is the big 8-Bay model – The UGREEN DXP8800 PLUS NAS. Pretty much the ‘top end’ model of the series, this is an 8 SATA and 2 Gen 4 M.2 NVMe SSD System, rolling out the gate with dual 10GbE connectivity, Thunderbolt 4 ports, a PCIe upgrade slot, an i5 10 Core Processor and up to 64GB of DDR5 memory. It’s ALOT. First arriving at $899 for early backers, now at $974, this system is a huge saving when compared with the $1899 Synology DS1823xs+ and $2000-3500 QNAP TVS-h874 series. But what is the catch? What compromises have UGREEN made? Ultimately, does the UGREEN DXP8800 PLUS NAS deserve your money and your data? Let’s discuss it in today’s review.

Other UGREEN NAS Reviews:

The DXP4800 PLUS 4-BAY NAS Review – VIDEO – WRITTEN

The DXP480T 4-BAY NVMe SSD NAS Review – VIDEO – WRITTEN

The DXP8800 PLUS 8-BAY 10GbE NAS Review – VIDEO – WRITTEN

Important – The UGREEN DXP8800 Plus NAS is still in the mid stages of crowdfunding. The unit provided for review by UGREEN might not represent the finished product if/when crowdfunding is concluded and eventual fulfillment begins. UGREEN is an already long-established and trusted brand, but nevertheless, it is important to keep in mind that this is still a product that is initially being made available via crowdfunding and therefore an element of additional care is always advised, compared with a comparable product purchased via traditional retail outlets.

UGREEN DXP8800 PLUS NASync Review – Quick Conclusion

Much like the rest of the NASync series, the UGREEN DXP8800 PLUS 8-Bay NAS is incredibly good value in terms of hardware and, if you are looking for the very best desktop NAS hardware for the price point available in the market – the DXP8800 PLUS is truly unbeatable in its specifications, build quality and overall physical presentation. Even going full ‘DiY’ and trying to build a system of this calibre yourself (case, cables, i5 embedded mobo, 2 port 10GbE card, 2 NVMe, 8 SATA, case, cooling, etc), you would struggle to beat the sub $999 of this system by a meaningful margin. Add to this the fact that UGREEN have now softened their stance on 3rd party NAS OS’ on their NAS devices having no aggressive impact on your 3-year hardware warranty has won a lot more users over, as the DXP8800 PLUS becomes the perfect TrueNAS or UnRAID NAS for users who don’t want the hassle of building from scratch, chasing multiple warranty’s and silicon paste under the fingernails! Genuinely, it is impossible to fault the DXP8800 PLUS on a hardware level (it’s not even that noisy, compared to other 8-Bay NAS in the market at least).

When it comes to software and performance, however, things are a little more complicated. The UGREEN NAS software (UGOS) is still very much in beta, and it feels likes it. The system (at time of writing) has still yet to complete initial crowdfunding and development of the software is still on-going (so we are still judging a software OS that hasn’t finished). But nevertheless, the absence of services such as 2 factor authentication, WORM, a comprehensive security monitor, volume encryption, a virtual machine hypervisor, broader 3rd party cloud sync and backup tools, etc – the absence of these (as well as inconsistencies in the software and performance, that arguably are possibly related to it’s beta status) lead to it being hard to recommend the DXP8800 PLUS on a software level. However, this system will not see physical fulfilment to backers till at least June/July at the very earliest, which is still a decent amount of time to polish the software and roll out beta’s of individual services that are promised on the UGREEN roadmap. Perhaps you are looking at the DXP8800 PLUS series for TrueNAS/UnRAID/OMV etc, or simply to set it up for local SMB storage for your backups and then use the docker app to run Plex. For those users, the DXP8800 is an absolute bargain. Just remember that we are still talking about Kickstarter and crowdfunding (still an odd move by such a big brand) and therefore this needs to be treated as such, not comparable to traditional retail! Overall, I am hugely impressed and look forward to seeing where this system, UGOS and UGREEN go in the exciting world of NAS in the next year or two. The DXP8800 PLUS is a BEAST of a NAS in terms of hardware, but the software is still WiP.

UGREEN DXP8800 PLUS NASync Review – Presentation

You really do have to hand it to UGREEN. The presentation of the DXP8800 Plus is genuinely top-tier. This brand’s experience in computer accessories has clearly influenced the presentation of their NAS system, opting for glossy retail packaging that boldly showcases the system’s capabilities over a standard dull brown box.

Inside the shiny box is a well-organized shipping container, with the system secured by rigid foam and an accessory kit containing everything needed to get started. As previously mentioned, retail packaging and device protection during transit are often overlooked by brands, risking damage. Despite being largely unpopulated, except for an internal 2280 SSD for the OS, minimizing the risk of damage, the extra effort on protection is appreciated.

The DXP8800 Plus includes nearly everything needed for setup, aside from hard drives. Given the early stage of the system’s crowdfunding campaign, additional storage options may later become available.

The included kit, while basic, ensures users new to hosting their own servers have everything required.

It’s the attention to detail that impresses – from M.2 NVMe heat pads of notable quality and thickness for thermal dissipation, to the included Cat 7 network cables with high-quality gold/copper ends, differentiating them from standard cables.

Even the instruction manual, a rarity as most NAS brands now direct users online, stands out with its glossy presentation and offers more than basic setup guidance.

One thing I wanted to note (especially after reviewing the DXP4800 PLUS and DXP480T NAS systems previously) is that the DXP880 8-Bay NAS arrives with 3 years of warranty, when the bulk other devices in the series arrive with 2-Years. It’s a small but significant difference, as most users who are looking at 8-Bays of storage tend to be doing so for business-related use – so that extra year will certainly be noted and appreciated!

However, the choice of a 3rd party CWT internal power supply (PSU), though expected at this scale, given UGREEN’s reputation for high-quality power adapters and cables. While not a deal-breaker, it’s curious to see a non-UGREEN PSU used, especially when the DXP480t model reviewed elsewhere came with a branded UGREEN PSU. This inconsistency in their approach to PSUs is puzzling.

Overall, the presentation of the DXP8800 Plus from UGREEN, a newcomer to the NAS market intending to launch via Kickstarter, is exceptionally well done. Despite some accessory quality inconsistencies, the overall package is commendable for a pre-release sample. Now, let’s proceed to discuss the system’s design.

UGREEN DXP8800 PLUS NASync Review – Design

At first glance, the DXP 8800 Plus appears to be a fairly standard 8 NAS enclosure, and you might be forgiven for thinking it’s just reiterating the typical case design prevalent among numerous companies. However, there’s more to its design and efficiency than meets the eye. For starters, the external enclosure is entirely metal, enhancing heat dissipation directly from the base panel housing the M.2 modules. Additionally, UGREEN has infused the design with their unique stylistic choices, evident in the presentation of individual bays and the arrangement and accessibility of various ports and connections.

The inclusion of small design flourishes, like the rear removable mesh metallic fan panel that magnetically attaches to the casing, is particularly appreciated. While such a feature is familiar to prosumer PC cases, it’s surprisingly rare in NAS designs – puzzling, given NAS systems’ continuous operation and higher likelihood of accumulating dust and debris. Despite being a relatively minor detail, this fan cover’s presence in UGREEN’s first product impresses me aesthetically and functionally.

The internal fans are two low noise standard 92mm PC fans, that can be fully controlled in their RPM by the system software manually, or left to automatically adapt to the system’s needs.

Handling individual storage bays, however, presents a mixed reaction. The bold numeric design distinguishes it aesthetically from other NAS brands that often opt for bland, nondescript bays. The tool-less, click-and-load trays that forego the need for a screwdriver for drive installation and the inclusion of individual locking mechanisms (with keys) are commendable features.

Yet, these trays feel somewhat flimsy compared to the more robust trays found in desktop solutions from Synology and QNAP. While they secure the hard drives and align with the internal enclosure runners, the internal locking mechanism doesn’t inspire confidence in its security. The trays’ perceived cheap production quality slightly detracts from the overall positive aesthetic. Despite this, the system supports the latest 22TB hard drives (testing of 24TB Seagate Ironwolf Pro HDDs in progress), which means daily interaction with these trays will be minimal.

The main storage area features a pre-constructed PCB with eight integrated SATA and power connectors. The system documentation indicates that SAS drives are unsupported, a non-issue for this system’s scale and price point.

Upon removing the base’s metallic panel, the two M.2 NVMe SSD bays and upgradable DDR5 SODIMM ports are revealed. Space constraints make heat sink installation challenging, but UGREEN has anticipated this with the inclusion of thick heat pads in the accessory kit, facilitating heat dissipation through the external casing.

UGREEN’s entry into 24/7 service storage with the DXP 8800 Plus is noteworthy, especially for a brand new to this sector. Their effort to differentiate through design and functionality is largely successful, although the storage trays’ quality could be improved. Overall, the system’s design is a strong point, and I look forward to discussing ports and connectivity next.

UGREEN DXP8800 PLUS NASync Review – Power Consumption

The DXP8800 PLUS is a beefy system and although I was expecting the system to be a little greedy on the power consumption anyway, it was still arguably a pinch higher than I expected. Initially, UGREEN stated that the power consumption of the 2 and 4 bay systems would be (for general system load):

DXP2800: Standby 16.77W (2*4TB HDD + 1*256GB SSD) / DXP2800: Standby 26.92W (2*8TB HDD + 1*256GB SSD)
DXP4800: Standby 29.279W (2*4TB HDD + 1*256GB SSD) / DXP4800 Plus: Standby 30.608W (4*4TB HDD + 1*256GB SSD)
DXP4800 Plus: Standby 51.437W (4*8TB HDD + 1*256GB SSD)

Now, let’s put those numbers into perspective. Below is the power consumption of the DXP8800 PLUS NAS, populated with 4x Toshiba MG 8TB Enterprise HDDs, 4x Kingston DC600M SATA 480GB SSDs and 2x Kingston KC3000 NVMes, in both Idle and Active:

Based on the figures that UGREEN provided for the DXP4800 PLUS, the DXP8800PLUS was using twice the power. On the face of it, this seems reasonable (the latter system IS twice the scale in almost every way – also using a 10 Core i5 vs a 5 Core Pentium). Nevertheless, this is quite a hungry system and users looking at an 8-Bay 10G system like this, when moving away from more modest 2/4-Bay systems should be aware!

UGREEN DXP8800 PLUS NASync Review – Noise Levels

next up, the noise levels (always tough to show in a written article!). If you want to HEAR the noise levels of the UGREEN DXP8800 PLUS NAS, then you can head HERE to this specific section of the DXP8800 PLUS YouTube Review. Otherwise, for the reported dBa levels of the system in standby and active, use the videos below:

Standy/Idle:

Active Use, Fans on ‘FULL’:

REALLY surprised at the noise level. Given the largely metal construction of the system, I expected it to hit the early 40’s in dBa, at the very least. But it was surprisingly low ambient volume (relative to other 8-Bay NAS of course). Then there is the fact that I used a combination of smaller 8TB HDDs and SSDs, which did reduce noise levels somewhat. If I had been using more aggressive 12-14TB HDDs, then the operational noise of these more industrial built drives would have been much different – but then we would be measuring HDD noise and not system noise.

UGREEN DXP8800 PLUS NASync Review – Ports and Connections

One of the earliest things to notice about the connectivity on offer on the DXP 8800 Plus NAS is that this system brings back support for SD cards. This may seem almost insane to the average photo and video editor, but SD card readers on NAS devices have been largely absent for almost a decade, despite enormous protestations from photo and video editors for years.

Therefore, it’s kind of impressive that UGREEN has opted to provide an SD card slot and a front-mounted USB Type-A 10Gbs connection, AND 2x Thunderbolt 4 USB-C conenctions on the DXP8800 Plus when practically every other brand in the NAS industry does not. It’s going to be a tremendously convenient feature for those wanting to ingest media directly into the system via numerous storage methods and camera systems, making it that much more convenient than many others in the market.

The front-mounted Thunderbolt 4 USB-C ports can only be used with the UGREEN DXP8800 PLUS as the ‘host’ and connected devices as ‘clients’. In ‘normal speak’, that means that these ports can only be used for accessories (storage etc) that are managed by the NAS. That means that currently you cannot use the Thunderbolt 3/4 USB-C port on your PC or Mac to connect with the NAS for a ‘Thunderbolt NAS’ connection, much as you would find from several QNAP Thunderbolt NAS (Guide on this HERE) devices.

Flipping the device around, we see that the system has even more USB ports that can be utilized by the system in a host-client relationship. That means that the UGREEN NAS system will act as the host device for connected storage drives and supported peripherals. Unfortunately, this does mean that you cannot directly connect to this device using those USB ports, and the USB 2.0 connections are pretty much exclusively designed for connecting printers and office peripherals, uninterruptible power supplies, or keyboard/mouse in KVM setups alongside the visual output.

The visual output of this system is a 4K 60 frames per second HDMI 2.0 connection (8K output is possible if you scale the memory up). The software for the UGREEN NAS system is still in beta, and currently, the HDMI output is limited to command line access.

Currently, there is no graphical user interface afforded to the HDMI output, such as you would find on a QNAP or Asustor NAS system, but as this is a relatively niche feature for many, I’m not going to give them too much of a hard time over this.

Although the lack of the Thunderbolt direct connectivity will be a blow for some, the majority of users will be much ,much more impressed with the network connectivity of the DXP8800 PLUS. The system arrives with two 10GbE network ports (which is exceptional at the under $999 price tag, at least during crowdfunding).

Just to put this into perspective, the Synology DS1823xs+ is an 8 Bay NAS that has 1x 10GbE connection (and 2x 1GbE) with a 4 Core / 8 Thread AMD Emb.CPU and arrives at $1800 without TAX. Likewise, the QNAP TVS-h874T4 arrives with several versions with 10GbE and/or Thunderbolt 4 connectivity (with Intel i3/i5/i7/i9 CPUs) and that system starts at around $1999 and can reach as high as $3999). We need to factor in that the DXP8800 Plus is a crowdfunding product (so therefore hardly comparable to traditional retail as a regular over the counter purchase), but whether you purchase it at the $974 crowdfunding or intended $1499 RRP (Realistically, I imagine it will sit at around $1299-1399 at full retail) – this is a HUGE saving on hardware and for a 10GbE ready system, exceedingly hard to beat. Remember though, HAVING 2x 10GbE is not the same as being able to fully USE 20GbE – that depends on so many factors (Shared internal PCI lanes and PCIe switches, SATA and NVMe controllers internally, as well as the actual media you choose to use to try and saturate the connection.

Nevertheless, this DXP8800 PLUS arriving with the two 10GBASE-T (Copper) connections with Aquantia controllers internally to manage it, is very appealing. But it does not stop there. The DXP8800 PLUS is one of a small % of the NASYnc series to feature a PCIe upgrade slot too. It’s a half-height slot and x4 speed (so largely going to be used for NIC upgrades), but nevertheless worked a treat.

I installed a simple, budget 2x 10GbE Intel X540 adapter from Aliexpress (found HERE) and it was immediately visible and usable in the UGREEN NAS Software:

Overall, in terms of ports and connectivity, I’m really happy with everything I found on the DXP8800 Plus, and the increased scalability in terms of improving upon the network connectivity down the line, as well as the price point of the base level of network connectivity, combined with a decent degree of functionality and modern storage expandability to boot. The lack of Thunderbolt direct connectivity is a shame, but this is already something of a rarity in the market anyway (QNAP dominate this and despite the likes of QSAN and Promise trying to emulate this previously, they have hit walls) and UGREEN do state they are investigating this at development. Overall, I am really happy with the hardware thus far. Let’s dig a little deeper.

UGREEN DXP8800 PLUS NASync Review – Internal Hardware

As mentioned earlier, it’s surprisingly confident of UGREEN to launch so many different NAS devices simultaneously for their first foray into network-attached storage. Not only have they provided several different storage scales and architectures, but they are also supporting three different internal hardware CPUs in terms of CPU. The scale in terms of price and capabilities of each system varies.

The DXP8800 Plus arrived with an Intel i5 10-core processor (2p + 8e), integrated graphics, 20 PCIe lanes, and a maximum 55W TDP. Despite its compact SOC form, this 12th generation Intel i5 processor offers substantial power, benchmarking well against the N100 and Pentium 8505 models in other UGreen NAS models. Testing this processor, especially in this early crowdfunding prototype, presents challenges. Though UGREEN have softened their position on 3rd party OS support (and it’s impact on your hardware warranty if you pursue this), it is still not the intended USE CASE of what UGREEN state this system is to be deployed in (to verify their claims on it’s performance). See video below for more information on this:

Consequently, we’re limited in our ability to benchmark using third-party OSs or reference previous benchmarks for similar architectures. The UGreen NAS’s operating system, still in beta, requires further optimization to fully showcase what the hardware can achieve.

This processor is well-equipped with sufficient PCIe lanes to manage the 8 SATA drives and 2x M.2 NVMe SSDs, offering respectable speeds through SSH (at least on slot #1 – more on that later). The main concern with this processor selection is the lack of ECC memory support, crucial for high-speed flash systems to minimize bit errors during intensive operations.

Although SOC processors that support ECC are rare, especially from Intel, using one for this system and potentially for the DXP8800 Plus could significantly impact the price and development timeline. Nevertheless, this CPU is arguably the best choice for such a compact system in 2024, balancing power efficiency, heat management, and performance capabilities.

Arriving with integrated graphics, supporting up to 64 gigabytes of memory (arriving with 8GB of DDR5 SODIMM and two slots), there is a lot to like here. It is especially surprising when you realize that the brand already provides closely priced N100 and Pentium models next to this device in UGREEN’s NAS portfolio. This processor performs exceedingly well with Plex Media Server and, thanks to those 20 lanes, also means there’s a decent spread of available hardware architecture across the whole device.

But do keep in mind that this system does not support ECC memory. Indeed, none of the UGREEN systems support ECC memory, and although they make a point of highlighting the on-die checks associated with DDR5, most experienced storage enthusiasts tend to prefer traditional ECC memory support. Nevertheless, 8GB is a good amount of memory to start with, and it’s great to know that you are not locked in with presoldered and fixed memory on the board, which is a move often used by more economical brands to save some money and dedicate lanes more efficiently. The layout of the internal architecture is still yet to be confirmed at the time of writing this review, but digging a little into the backend via SSH revealed that each of the M.2 NVMe slots on the base of this system are Gen 4 x 4.

However, further digging into the 2nd M.2 slot showed that it has been downgraded the 8GT/s x2 :

Not entirely sure what to make of this, as this IS a prototype review unit. But it does seemingly though a little initial shade on the whole ‘two Gen 4×4 slots’. I will need to investigate this further with the brand and when I get a further update on this, I will let you know by updating the article here. Meanwhile, the OS SSD bay that hosts the UGOS NAS software arrives on that Phison E13 Gen 3 SSD, that is downgraded the Gen 3×1 (SO, SUB 1,000MB/s performance – which is fine for the Operating System SSD, but does mean that data passing through it (or at least managed to a large degree) might be potentially bottlenecked.

So, how this all separates out on the system chipset and whether these are being delivered into PCIe switches to spread the architecture out for the rest of the system storage, double network connectivity, and dedicating lanes to all those available connections, is definitely an area that leaves pause for thought.