Synology Chat – Better than Skype?

Synology Chat, An Alternative to Skype

Synology Chat reduces the time users spend on composing emails and optimizes companies’ internal communications. Chat is a messaging service that runs on Synology NAS and transforms the way you collaborate with colleagues. Change the way your chat and collaborate with your files, without the need/security concerns of public clouds in the way you communicate. Featuring Public/private channels, so you can create a channel to gather all relevant personnel to ensure everyone is on the same page. You can invite specific members to a private channel or create a public channel that is open to everyone in the company. Enabling encrypted messages (enabled as needed by Administrators at a single click) can flexibly turn on the end-to-end encryption feature, allowing users to set a passphrase for private channels and conversations. All the encrypted messages are safely stored on the server and cannot be viewed by administrators.

You are not restricted to your home/office network and be able to chat anywhere. Synology Chat offers a web browser client and brand-new desktop client designed for Windows, macOS, and Linux platforms. With the iOS and Android mobile apps, you can communicate with others anytime, anywhere.

What makes Synology Chat on NAS a Good Alternative to Skype?

Manage your data all in one place. Thanks to Synology Chat and Synology NAS, it centralizes all conversations into one place.

Synology Chat User Interface

Its feature-rich information management tools enable you to easily and effectively manage large amounts of messages and files you sent to or received from others, thereby improving your work efficiency. For priority messages and important threads, you can create pinned messages. Pin important messages or discussion threads, ensuring all the members in the same conversation or channel never miss any news or updates.

Skype User Interface

You can easily manage and directly respond to the pinned messages. As well as bookmark & hashtag, bookmark a message if you want to read it later, just like keeping the message on a to-do list. Use a hashtag to tag a specific message or anything for all the members in a channel or conversation. As with many of the top applications of Synology DSM 6.2, you can combine different apps together in a single click.

With package integration, a chat message can be added as a calendar event to Synology Calendar according to the time and date mentioned in the message, and event invitations can be sent. All while videos can be played directly on the web browser with Video Station’s video player without needing to download them.

What are the Key Features in Both Skype and Synology Chat?

With Interaction, it facilitates productivity! Chat is embedded with interactive and entertaining features to increase users’ productivity. Features such as simple and easy message forwarding. Forward a file to several colleagues to avoid repeatedly uploading the same file and save storage capacity on your Synology NAS. Always-open functionality, Message reminders let you create reminders upon receiving messages and never forget any important messages. Reminders can also be used as to-do tasks. As well as message scheduling, you can schedule the time and date to send a message, and the message will be delivered according to the set schedule. Decisions and group choices can be facilitated with Poll setups at just 2 clicks. Create a poll with customized configurations to quickly collect feedback from your team members. Threaded messages mean that subjects and topics are kept on track, comment directly on a specific message to ensure the discussion is centered on specific topics. All threaded messages are well-organized in the collection panel.

Don’t be restricted to test only, and be able to adopt and integrate Third-party video conference software. Chat integrates with third-party software including JumpChat,, and Jitsi, allowing you to launch a video conference with a slash command. It also perfectly integrates with your IT environment, compatibility with the current IT environment is crucial when deploying an on-premises solution. Synology Chat is flexible enough to fit into all kinds of IT environments. Providing support for multiple users in your Office or home with AD/LDAP setups. Chat supports Windows AD and LDAP and can seamlessly integrate with your existing account system. Employees can log in to Chat directly, without needing any additional registration or email verification. As well as Webhook integration, Chat can serve as an activity hub to centralize all the IT system notifications. In addition, configuring the incoming and outgoing webhooks and bots can turn Chat into a notification center for monitoring IT services and the automated information communication channels.

Lastly, Synology Chat provides All-in-one collaboration tools thanks to the individual Synology Free applications, Synology Calendar, Drive, Moments and more. Chat plugin allows you to directly communicate with your colleagues when you are collaboratively editing and reviewing texts in Document and Spreadsheet, saving the hassle of needing to switch between tabs and optimizing work efficiency.


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      2 thoughts on “Synology Chat – Better than Skype?

      1. Hey!
        I have a question that I cant find an answer to anywhere.

        Drive looks like it created a bot where it updates what’s happening on “General” chat. I can hide the chat on Chat admin console, but how can I stop Drive from updating everyone on general Chat?

      2. Cant Delete individual Chats, Cant Delete RANDOM/GENERAL Channels to allow some not to see them, or so you can Invite only Some.. NOT Configurable Enough-to use..