Synology SRM 1.3 Software Review Part I – Design & Control

Synology Router Manager (SRM) 1.3 Software Review

I think it would be fair to say that Synology is not a company primarily known for its routers, but more for their range of network-attached storage solutions. Nevertheless, with the release of the brand’s fourth Router (technically their 3rd generation) solution, they still manage to garner a tremendous amount of interest and attention. This is largely down to their routers arriving with one of the most user-friendly, fully-featured and polished outer software in the market, known as Synology Router Manager (SRM). Built with the same attitudes of design, user experience, safety and security, SRM is a great example of making the rather tech-savvy subject of network/internet management CONSIDERABLY easier to comprehend and engage with the methods presented by many mainstream router manufacturers (Netgear, ASUS, Fritz, etc), as well as giving the user many more features than a bog-standard internet service provider (ISP) router would. All this said, SRM (aside from regular security and database updates) does not have the system-wide software updates at the same regularity of Synology’s NAS software, DSM. In fact, despite SRM being released in 2016 (with the RT1900ac), we are only on SRM version 1.3. In that time we have seen 3 versions of Windows in mainstream use, a couple of big apple updates, DSM making its way through several versions and more. So, in today’s review, I want to take a close look at the strengths and weaknesses of SRM 1.3 and guide you on why Synology feel it justifies the lion’s share of the price tag of their fully-featured routers. Let’s begin.

Synology Router Manager 1.3 Review Chapters

SRM 1.3 Synology Router Software Review, ALL Parts - HERE 
SRM 1.3 Synology Router Software Review, Part 2, Safety & Security - HERE
SRM 1.3 Synology Router Software Review, Part 3, Network Management - HERE
SRM 1.3 Synology Router Software Review, Part 4, Safe Access - HERE
SRM 1.3 Synology Router Software Review, Part 5, USB Storage Services & Conclusion - HERE 

Synology SRM 1.3 Review – Design, Control and GUI

The big thing about SRM that Synology make a real song and dance about is the ease of use of their software. If you are familiar with their NAS software and services, you will know that the brand has a client tool for PC and Mac that allows you to scan your local area network for devices. The tool, Synology Assistant is also used for finding the router on your network for the first time and as long as you are on the same wired network with the router OR are connected t other default wifi of your Synology router on day 1, it will appear and the setup and installation process is incredibly straight forward and you just need a web browser (like Chrome or Safari).

It’s also worth highlighting that you do not need to use a PC/Mac to set up the router either, as Synology provide a free mobile tool for iOS and Android that allows you to set up the router with ease, as well as allows control of almost all of SRM’S features and services.

Synology DS Router 2.0 for Mobile

Setting up SRM 1.3 and your router is very, VERY easy and although its not strictly ‘plug n play’ as your ISP router might be, SRM is a much more powerful and heavily featured tool, so a plugin and run setup would be hugely limiting in the grand scheme of things. You will be able to set up your router in around 4-5 minutes and the standard settings such as setting up wireless identities, user credentials and how you plan on setting up the device (eg connected to an existing router/modem or as your primary router) need to be addressed here. However, ALL of these settings can be changed at any time in the main SRM 1.3 web/phone user interface. It is also worth noting that the Admin account is disabled by default – something I hugely applaud!

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The design of the user interface between SRM 1.2 and SRM 1.3 has seen very little change between these two versions. There are additional software options/features added in 1.3 (such as the vLAN control and SSID creation tools, which I will touch on later) but the layout of the GUI, fonts, colour scheme and sizing remains largely unchanged. Some control options and general periodic admin tools have been moved around to new areas (eg in/out of the network center and control panel) and the responsiveness of the software, in general, feels much sharper, but this could also be the result of the almost double increase in hardware afforded to the RT6600ax over the RT2600ac in the 2-3 years between them. Regardless, SRM doesn’t try to re-invent the wheel, but it certainly adds a few handy spokes to the frame.

The general user interface SRM 1.3 is very slick, appearing as a slight cross of the MacOS desktop simplicity and the Android icon and menu arrangement. This user interface is what you will see when logging into the router via a web browser and, with options to create many, many users in the control centre (as well as for network controls when we get to the Safe Access feature later), this user interface wallpaper, text and default layout can be changed in a few ways in the control panel.

Alternatively, there is the user control option at the top right to change lots more user options (including rotational passwords, 2-Step authentication and more). The depth of these individual configuration options is still pretty light (as this is still quite a niche piece of equipment for those looking to deep-dive into it) but there are certainly many more configurations available to you in SRM than any other router software platform I have reviewed in the last few years.

The interface at a glance is very minimalist, but at the same time, it is going to be very easy for any novice/experienced IT user to navigate. With more routers on the market still adopting a 2000’s style of left-side-loaded breadcrumb options, SRM still continues to be a breath of fresh air in ver.1.3. That said, the system does lack any kind of easy/advanced switch when navigating. Not a massive deal, but later when we discuss network and security settings, the chewable/easy/simple menu style can only go so far.

Clicking the menu tap at the top left opens up the larger application panel and from here you can access pretty much every feature and function included in SRM 1.3. Options are all fairly intuitive and if you are looking for a particular feature, function or service of your Synology router, it will be in the option you would expect. However, sometimes that is not enough and there is every chance that you are looking for a specific on/off switch of a service, or direct access to a config option that is a little more nuanced than these few icons can direct you to. Eg would Firewall control come under Network Center? Network Tools? Control Panel?

In this case, SRM 1.3 has a very quick and easy to use search feature that is incredibly responsive to your search queries. You can even be pretty specific/vague in your search terms and this is much, MUCH faster to work through than ideally clicking through the main menu. You might be surprised to hear that this kind of system-wide router search functionality is pretty rare with most routers either providing a settings-only search function that needs quick precise heading-only search terms, or simply no search function at all.

The web GUI also shows you a quick breakdown of recent system events (good, bad or just regular things) that can be accessed easily from this dropdown. If you head into the alerts and notifications center, you can tailor many of these to be tied to direct email or pushed alerts to your phone/desktop as needed. Also, these notifications will also include occasional recommendations for your setup to improve the wider network as a whole.

In the event you experience difficulties navigating SRM 1.3, the system also includes a Help section that is actually surprisingly large, featuring graphics and diagrams and also sports a fast and responsive search functionality. Also, CRUCIALLY, it does not require the internet to provide it’s resources. It probably goes without saying that having a help section on a router that needs the internet to pull guides/recommended actions, especially if that issue is ‘I cannot connect with the internet’, is not going to be hugely useful. That said, you might be surprised just how many software/services i have seen that still have this innate contradiction in place!

Overall, I was always going to give SRM 1.3 high marks in its controls, user interface and design. Synology is a brand that CLEARLY knows the value of these things in their solutions and 20+ years of design in their NAS solution software has taught them a few useful things that are clearly visible here. Making network/internet management user-friendly is never going to be without it’s hurdles, but SRM 1.3 in design is as close as it gets right now in 2022/2023. Let’s discuss Safety and Security in SRM 1.3. Your router might well be the ONLY THING between you and the big and occasionally intrusive internet!

Synology Router Manager 1.3 Review Chapters

SRM 1.3 Synology Router Software Review, ALL Parts - HERE 
SRM 1.3 Synology Router Software Review, Part 2, Safety & Security - HERE
SRM 1.3 Synology Router Software Review, Part 3, Network Management - HERE
SRM 1.3 Synology Router Software Review, Part 4, Safe Access - HERE
SRM 1.3 Synology Router Software Review, Part 5, USB Storage Services & Conclusion - HERE 

You can watch the FULL review of the latest WiFi 6 Router from Synology, the RT6600ax, over on YouTube below:

Alternatively, you can watch my full review of Synology SRM 1.3 on this NAS in the video below:

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    115 thoughts on “Synology SRM 1.3 Software Review Part I – Design & Control

    1. Is there a chance you can make a step by step guide how to set up proper,secure,separate network for IoT devices please? Or direct to such guide if already exists? Thanks.
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    2. I can’t figure out why it doesn’t redirect to the custom block page or allow the access request when I try to visit sites in the block list. Any tips?
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    3. hi, i hvae the 2600ac, don’t need wifi 6, but i really do need NAS, does 2600ac do NAS functions same as 6600 ? and also if i need NAS could i do so, if this 2600 is 2nd router, i guess an AP, after my cable router, connected LAN to LAN, thanks
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    4. does the 2600 support same NAS, as this 6600? or is 2600 only a Media Player? i need to save files to automatically to an external HD as a disaster recovery
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    5. FYI, As of Aug 24, 2022 (SRM Version: 1.3.1-9346) the RT6600AX now supports compatibility of mesh Wi-Fi system between RT6600ax, WRX560, RT2600ac, and MR2200ac.
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    6. I realize it would probably reduce performance on both fronts, but would any sort of USB hub / splitter be compatible, allowing you to use both a USB drive and mobile tethering or two USB drives?
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    7. to my surprise 1.3 SRM is still not an option when trying to upgrade the RT2600AC and MR2200AC using the automatic upgrade. However, if you go to the Synology download centre enter your current model number, and DSM version you can install the relevant PAT files manually. Long winded, but I now have 1.3 running on both devices.
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    8. Bought this off your recommendation and am a bit disappointed.. not being able to granularly set times for websites makes this unsatisfactory. This device is clearly capable of so much more…
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    9. Hello… I have a concern about making ipv6 work on this router… I mention that the ISP assigned me a native address (the connection is made via PPPoE)…. I tried all the options to make it work and I didn’t succeed, but I still succeeded with 6to4, which doesn’t delight me. Is there any option to go in Native mode or is it a system problem? Thank you in advance.
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    10. So … I just got one for our small business.

      Long story: Our existing WiFi access point went out three years ago and it was situation critical to replace it. So I picked up the only cheap consumer AP they had at BestBuy and set it up. It worked. We used it the past 3 years. But lately I had difficulty adding clients as the AP was tapped out. So … I decided to give the RT6600ax a try based on my satisfaction with other Synology products.

      Short story: We love it. It was easy to set up and provides a lot of both security and control.
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    11. Trying to decide between this synolovy vs the ax86u/gt – ax6000…. Any comments? I can get the 86 for a 100 euros cheaper. I am rooting for the synolgogy given I have two syno NAS home with whome I been quite happy. I can get the 6000 for the same price as the synology.
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    12. Very helpful! Do I understand you correctly that I can create multiple wireless networks (say 1 private and 1 for guests) and then assign Schedule and Content filtering to only one of those wireless networks? I assume devices connected to one network cannot see the devices connected to the other? I’m trying to find basically that exact feature to have a guest network for foster children in the home. Could I even assign a separate DNS server to those networks to implement parental controls with something like OpenDNS?
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    13. Dude this is all old and familiar features and ways to use their router. Most already know this. I thought this was going to be a video to point out the differences of the 6600 over the 2600. This video is mainly restating of stuff we already know
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    14. Anyone have any idea on what you upgrade first? Have existing Mesh with 2600 and 2200 running SRM 1.2.

      Do I Upgrade the 2600 first or the 2200 please? Surely upgrading the 2600 to 1.3 would render the 2200 unable to connect and incompatible?

      Any help appreciated.. 🙂
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    15. They also removed features like wireless repeater mode and didn’t say nothing. That mode was one of the reasons I purchased the router and now you can’t go back to 1.2. Never again will I buy from Synology.
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    16. for what is the advanced option under wifi settings called key rotation?
      it looks like some devices deconnect in the same interval as the time that is set in key rotation.
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    17. I think the MR2200’s connection issues are a 1.3 issue. Mine have been dropping off about once a week and I’m still on the 2600ac, not only that, but their light patterns have been behaving very strangely. Like they’re connected, but every now and then, the WiFi symbol will scroll the lights from bottom to top for 20min, and then go back to normal.
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    18. Hi Rob. Ive been a subscriber for many years, your videos have helped me
      to decide to buy many Synology nas units, my first being the ds212plus
      my latest the ds1821plus. Like you I`m from the uk so I`m hoping you
      can help me with a question I cant get my head around.

      My internet currently comes from Plusnet with an adsl connection/router
      that as you know comes down the standard phone line connector (via that splitter/filter).
      This router has a single Cat5e cable connected to my Q-Nap QSW-M408C, then around the house
      to all the pc`s nas etc with Cat5e or Cat6.

      Plusnet have just offered me FTTP so I`m hoping to upgrade in September. And after watching
      your video on the Synology RT6600ax with its Vlan feature I would love to buy this and setup
      two Vlans, one for all my devices and the second separate Vlan for my Kids stuff.
      (I do not want my Kids having access to my shared folders etc)

      What I do understand is that once FTTP is installed this new connection is just a standard
      Cat5 or Cat6 Cable that connects to the Wan socket on a router.

      But what i`m not clear on is this:

      Does the RT6600ax completely replace the Plusnet router?? and if your answer is yes, do I
      need to setup into the Synology RT6600ax settings some sort of the old Plusnet/Connection
      /account/username stuff like I had to with my Adsl router??

      I assume Plusnet will send me a pre configured FTTP router and my Best guess would be I do not use
      this Isp router at all. The Synology router will just connect to the internet in its place
      without the older Plusnet/Connection/account/username etc settings. And then just leave me to setup
      its DHCP, Lan, Vlan stuff myself?

      The above might sound like a silly question but after spending a lifetime buying my own Dialup modems
      (first modem was 9600, 14,4 then 28.8k) and then plenty of Netgear adsl routers over the years the one constant
      headache was trying to get the correct login settings to work, since most normal people just used the
      pre configured hardware.

      I will appreciate any ideas yourself any anybody else has. Many Thanks F S
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    19. Been using Asus routers for about a decade. Ordered this Synology rooter tonight to upgrade from my Asus Ac2900 and after watching this video I think I made a good choice.
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    20. Thanks for the comprehensive review. All the infomation I needed. I’d buy one in a heartbeat but until they support my exisitng Synolgy mesh I’ll have to wait.
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    21. Great video … as usual. Based on your previous review of Synology’s RT6600ax, I recently bought one (yeah… tough to locate one in Spain) and have been THOUROUGHLY impressed. So my comments are really directed at both reviews. As I work my way through all the rich features of SRM 1.3, this deep dive has been wonderful and helped me close down a few missed security holes.

      While the RT6600ax didn’t provide as good of a range boost over my ISP’s LiveBox 6+ as I hoped nor did it fix the intermittent service problems I have (which Orange tech support keeps claiming is how and where I have the router it installed), the control and security of SRM has more than made up for it. It is the proverbial light years ahead of what Orange offers in their residential router.

      I know this is a review and comparison channel and less a “how to”. However, I’d love to see a more in-depth connection/setup/security video as I did have a little trouble trying to connect and set up the RT6600ax. Not Synology’s fault but the limitations introduced by my ISP and their router limitations. Initially, I was hoping I could connect it directly to the ONT but it seems I don’t have the technical wherewithal to figure that out. I hoped the LiveBox could be set up as a bridge, but that option is not immediately available. I then tried connecting to the LiveBox router and setting up as an Access Point. That sort of worked but was pissed that I couldn’t use all the features of SRM. I then tried connecting to the ISP’s router using the Wireless Router operating mode but, as to be expected, ran into double NAT issues. I finally had to set up a DMZ on my LiveBox and pointed it to the RT6600ax. This seems to work as I have not had problems so far. However, I am not yet sure if opening a DMZ is an inherent risk (I would love feedback on this option). However, one would assume using a router with firewall rules enabled in a DMZ is probably one of the safer options.

      So my next comment is with regards to the Threat Prevention feature of SRM. To see the attacks and where your vulnerabilities lie is both a blessing and a curse. Of course, with my ISP’s router, there is nothing of this reporting. I guess the average person just assumes and accepts that they are safe behind the router provided the ISP… and maybe they are. However, when you can actually see the types of “Malicious Events” available in the Threat Prevention app (e.g. Network Trojans, Attempted Information Leaks), where they are coming from, and the intensity/frequency, I am left a little shell shocked and worried. It is like watching the news… the more bad things you see happening around you, the more anxiety and fear you feel. If I just play naive and ignore that there are bad elements out there, as happens with your ISPs router, I can just live happily in my little bubble and not worry about bad things until there is a problem. So, a more deep dive on how to handle the threat reporting in SRM and steps you can take to harden your system would be much appreciated.

      So again, great video and if anyone has references, advice and help for points raised above, I would love to hear about it.
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    22. Has the WiFi MESH probelem/restriction been resolved? That is connectivity between the RT6600ax and the RT2600ac. If not, it’s a no way purchase for now.
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    23. My new rt6600ax refuses to go above 100Mbps download, and suggests (via popup in SRM) it may be the cable. My older router (which this one is supposed to replace) is getting nearly 500Mbps download on my 16″ macbook pro m1 ultra, and my synology NAS is showing around 940Mbps on ethernet (again, on the older router). But on the new 6600, my NAS via ethernet is maxing at around 94Mbps 🙁 Any ideas? Very frustrating.
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    24. Hi there,
      Thanks a lot. So after your review i bought the RT6600ax. So now i need to upgrade my home network to manage and separate my iot network (home assistant, cam, aquara, shelly, etc.) from my home / work network. Can you help on guiding me to choose a switch (i guess it will be managed) and give so hints on configuration (both the router & the switch). Maybe i should add that today y network is build on the RT2600 plus 2 MR2200 because of concrete.
      Philippe
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    25. Does the dns package support local network dns entries? I currently use ddwrt and have local dns records configured for a few server IPs…that way my desktop and mobile clients can connect to files and emails using those fqdn names locally
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    26. Does the dns package support local network dns entries? I currently use ddwrt and have local dns records configured for a few server IPs…that way my desktop and mobile clients can connect to files and emails using those fqdn names locally
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    27. The biggest flaw in synology product line – its not complete. No switches. No PoE. this router show again cheap plastic 4 port ethernet on the back. There is no way to build even small size home network with just router. They should add two 12/24 port switches, with/without PoE and SFP support running the same software. together with NAS they can have a good solution
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    28. Ill agree to a Great rewiew, and you have mentioned a lot of things which are really helpfull (not for me) but for other sure.
      What i want to comment on, is your surprise that the RT6600ax comes with the SRM 1.3 and the older devices are still SRM 1.2, well this is what synology was presenting from the “Day One” when the RT6600 was presented by end of 2021 so no surprise for me here, the SRM 1.3 for the RT2600 and MR2200 will be or according to synology should be in June so we need to wait for this one as well.
      What im glad and really glad that the support for the MR2200 and the mesh is there, and also with another RT6600, which you cannot do with a RT2600 so a huge step forward i like, AAAANND well if you do a MESH then you will have TWO USB ???? Ports, the question is if the can be used but i think this is an alternative for those who will be having a MESH network.
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    29. Amazing review. Thanks a lot for your effort. It’s almost like we’re dealing with a Nas Station here. In terms of user experience anyway. I think if they added Plex, a lot of basic users wouldn’t have bought a Nas Station anymore, so I think is is a selling strategy here. Anyway, great review, I am considering buying an unit after watching your video. Well done mate! Keep up the good work!
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    30. Looks fantastic. As mentioned previously, I am using a net gear R9000 which to be fair has been working brilliantly. I flashed it with DDWRT recently using my iPad Pro, it took an absolute age to login but finally it worked. I am registered as a blind person but enjoy fiddling around with technology. I am waiting for your video next week for The router shootout vid but, am quite taken with the RTÉ 6600.
      Thank you for all of your videos they are very helpful
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    31. Synology does produce nice devices but it’s all fine when you have warranty. When it’s over and your device will stop working, synology won’t repair it even if you could just pair for the repair. They just dont give a f**k. Think twice before you buy an synology router.
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    32. This looks like an unboxing, not an actual review. You’re holding a device that is capable of sophisticated beam-forming, but we don’t have any speed tests / comparisons / ping results for a typical wood-frame house for example. I like the new features, but I was really into that I’d just set up a pfSense box, or a UDM pro. Why would I buy this thing instead of a cheaper WiFi6 AP/router? Why would I buy it instead of a UDM pro + AP? I had an ac2200 before and I returned it, because SRM is a far cry from DSM, and here they are cramming features into a device with just 1GB of RAM. If you’re saying that it strikes the perfect balance, I’d like to see come figures proving that. Otherwise the video should be titled either “unboxing” or “first impressions”.
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    33. I just want to know if I connect a 2.5GB NAS to that 2.5GB LAN port of the Synology, I get speeds between the NAS and the client above 1GB over WIFI6E, thanks.
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    34. When the videos get this long ( which I do very much appreciate ), I head straight to the conclusion. If you conclusion is positive, I generally go back to the beginning. That’s what I’m doing here. Your opinion at the end is exactly what some of us need. I currently have an RT2600ac but now I will buy a new 6600 model and use the 2600 as an access point in the upstairs of my home. Many thanks for all of the time that you put into these reviews.
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    35. Is it possible to create “Web Filter” on a schedule? For example from 4PM to 8PM can be a “homework” time slot where only allowed whitelisted websites are available?
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    36. That’s for a great review. Worth watching it all. Look forward to future videos on this router.

      Three questions; Do you think Synology will release a WiFi 6 upgrade to the MR2200ac? Maybe an MR6600ax?

      Also, can devices be assigned a frequency? Orbi takes control of that an many times connects 5GHz devices (like FireTV) to 2.4GHz when only in the next room. ????????‍♂️

      Lastly, I’m sure the answer is yes, but I didn’t see it covered, can you assign static IP’s or reserve IP’s for devices?

      Thanks again! I really love the ability to create a VLAN that merges with an SSID to isolate my IoT.
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    37. The usual lan limitation of all router you have only one 2.5gbe port. Now a router should have at least one 2.5 gbe (Better 5gbe as in Italy a phone company started to sell a FTTH 5gbe fiber connection at a good price in selected city) wan AND one 2.5 lan port (better 5gbe) and let a multi-g switch to manage the signal. Also it should manage analog phone otherwise we must pay for the router that provider offer
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    38. Very interesting review so thank you. You say you will be reviewing the Asus RT AX series….will you be doing this one?
      ASUS RT-AX89X 12-Stream AX6000 Dual Band Wi-Fi 6 802.11ax Router
      Cheers
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    39. Felicidades, es un buen ejemplo.
      250 sentadillas son unos 4.FO/L-J27g1 muchas y un buen ejercicio.
      5:25 Se deja ver que hay muy buenos resultados ????????

      Saludos desde la Cd.. de world ????????????
      los mortales abian apreciado tan hermosa mujer.
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    40. Hey
      Thanks so much for this very informative Video! 2 Questions though:
      1. Can you connect the router to a VPN, so your whole home internet traffic is secure? If so, what VPNs can be used?
      2. As some might know, wireguard is a very simple, fast and secure VPN solution. Is it possible to run wireguard as a server or as a client on this router? If there’s a option to install packages, really one should be able to potentially develop or manually install the option for wireguard as a client and perhaps even as a wireguard VPN server…..

      Many thanks!
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    41. Great review – thank you. Is there any way to limit the internet bandwidth available to a specific user / device or IP range? I usually allocate only 80% of the available internet bandwidth to make sure that no single user or device hogs all the bandwidth and that my downloads always have bandwidth available without impacting anyone else.
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    42. Loved my 2600ac and as a Parent it allowed me to easily be a truly evil bastard cutting off internet to all my sons devices when he was in trouble and at bedtime with a schedule 😉
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    43. Thank you for this review. I didn’t know that buying this one to replace RT2600 would render my 2200 MESH obsolete until SRM1.3 support. Just saved me a lot of money.
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    44. About the USB port thing: while an extra cost, sure, is it possible to purchase a little USB hub, plug that in, and then plug multiple HDDs, a 4G dongle, etc.?
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    45. Why would you want to mesh a WiFi 5 Router with the new RT6600ax?? Surely the idea wuld be to wait for their (Probably in development mesh) device?
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    46. I have a Net Gear r9000 x10, do you think this rt6600 would be a good upgrade? R9000 has started dropping Wi-Fi and kicking me out of plex, on paper they seem to have similar specs, although net gear have tried to kill the router with firmware numerous times.
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    47. Great video. Btw, note that 3G/4G dogles are at EOL support by SRM (as per the Synology Compatibility List) so I am not sure how viable alternative one has for a backup WAN connection.
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    48. Just wondering. The new software disabled support for 4G dongle. But I noticed in your video around minute 31.45 that there is a mobile network section in the settings.

      I hope I can use my SIM with dongle. Been wanting to switch to Synology router for the longest time but couldn’t due to the poor support for SIM card.
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    49. Thanks for the thorough review but this is too little too late from Synology as an existing customer… I welcome SRM 1.3 VLAN and multiple SSID but these were promised and should have been out several years ago however they stalled SRM development to focus on DSM7. It has left a really sour taste in my mouth as I invested heavily with RT2600ac and 2x MR2200ac (along with multiple NAS) but have had to relegate the RT2600ac to just doing WiFi as an access point because of all bugs and the lack of development. I’m now using a PFsense router which is far more stable and has had better features, scalability and resilience for years. I’ll look at SRM 1.3 when it lands for my existing devices but when it is time to upgrade my mesh WiFi hardware I have no loyalty to Synology or confidence in their support for their network devices so i’ll be looking at other offerings.
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