We all like a bargain and it is always so tempting to buy a precise NAS or indeed any NAS drive at the lowest possible price. But sometimes a price can be TOO LOW. The last thing you want to do is buy a used NAS, a Broken NAS or from a source that will take the money and run. Below are the key factors to consider when buying your first NAS
1. Is the NAS Drive in stock?
Just because the website has a picture and a price of NAS drive, doesn’t mean they definitely have it in stock. Be sure to check that the website you choose to buy from either has it listed as ‘in stock’ at their location OR supplies a lead-time that states when you will receive the unit. Always remember that a ‘lead time’ only applies to when you make the purchase! i.e. a 3-day lead-time means you will receive the unit in 3 working days of placing your, NOT that you can wait 3 days and then order for the next day.
2. What is the Condition of the NAS Drive?
Although in most cases, online retailers will ONLY sell NAS drive units that are new/sealed, it is worth remembering that there are still some retailers that are not as honest and will sell a unit that has been used, ex-display or has been repaired. Typically a retailer will be sure to mention somewhere in their T&C, on the Product Page or their Bio that they only sell new units. It is always worth checking this before making your purchase.
3. Checking Delivery Options of your NAS Drive
Thanks to the internet being such a global tool, worldwide shipping is widely available and ordering a NAS will not be limited to your regional borders. However always be aware that your country may impose a tax on imports and you should contact the NAS drive retailer in advance if this concerns you. Also, be sure to check on the website that the retailer will name the logistics company they will be using. We at NASCompares recommend DPD, TNT, UPS, FedEx and DHL as the most reliable worldwide delivery companies and all provide insurance, tracking and signature options, as well as time managed deliveries.
4. Should you Buy your NAS with Hard Drives Installed?
A popular option that is appearing from several retailers is the choice to buy your NAS with hard drives included. Many NAS retails do not provide their NAS drives with media included and ask that buyers supply their own. It can be very tempting to buy a NAS and Hard drives together, but always check if 1, Does the online retailer install the drives for you or just send you the NAS and Drives? 2, Do they provide a build and test service where your hard drives and NAS are tested prior to shipping? 3, Does the Online retailer cover build and test services in their terms and conditions with regard to warranty? These are important concerns and a good online retailer will answer positively to these questions. If they don’t, shop elsewhere!
5, Buy your NAS Drive from a Secure Payment Retail Provider
With eCommerce shops popping up daily, it is worth remembering that almost every single online retailer uses 3rd party payment providers to handle payments for every NAS drive sold. In real terms that means that the actual process of taking payment will be handled by another company, such as PayPal, WorldPay, SagePay, etc. This is a good thing in many cases as it means your payment will be protected by their own already well-covered terms and conditions. However, if you are considering a retailer that has their OWN payment system, use caution! Be sure to check their T&C regarding payments. 1, When is Payment is taken – now or when the goods are shipped? 2, Does their website feature an SSL certificate (the padlock in the search bar)? 3, Do they hold onto your payment details after the transaction? Be sure to fully check out your retailer’s payment options before you buy your NAS.
6, Faults and Returning your NAS Drive
Consumers in 2018/19 have a tremendous amount of power and now the majority of purchasing is done online, consumer rights have had to change to reflect this. Despite this, some retailers will still play choose to cut and run in the event of your NAS being faulty or even if you are just a private customer wanting to send it back because you do not need it. A good retailer is only as good as their returns and repair policy! All NAS drives arrive with between 2-5 years warranty and in most circumstances, you will be able to ship a faulty unit back to the retailer or arrange a replacement with the NAS brand you buy with, just using your serial number. Options such as the retailer collecting a faulty product vary (largely based on time passed since the original purchase) and turnarounds on a replacement unit arriving can vary, however, what really separates the good/bad retailers is how easy their return process is and how much they help you. If you have any concerns, we at NASCompares recommend you contact the retailer before making your purchase and asking their policy regarding RMAs (faulty goods) and their initial response should tell you everything you need to know.
7, After Sales Support and Advice for your NAS Drive
Unless you have previous experience in network attached storage, you are going to most likely have a few questions regarding the setup of your NAS drive. Most queries about the first time setup of your NAS drive can be addressed with the help and guides included on your device, or via a simple google search. But sometimes you will want to speak to a real human being for help, support and general advice. When deciding where to buy your NAS, it is worth spending a moment to consider what is included in that price tag aside from the physical unit. Usually, the cheapest retailer will have such a narrow margin of profit, that post-sales support is impossible in any real sense. Likewise, a specialist retailer in NAS such as SPAN.COM may seem a pinch higher, but this is too factor in extensive post-sales support, contact options and knowledge. Always be sure to factor your own skills/knowledge of network storage when choosing where to buy, as if you think you will lean heavily on the retailer for assistance during setup, then you should opt for a retailer with a reputation for this (and maybe pay a few pounds extra).
Hot Tips when you Buy a NAS this Black Friday 2018
In order for you to get the very best NAS deals this Black Friday, here are some hot tips that I have personally used for the last few years to get the very best deals.
Amazon Warehouse Deals are 20% lower
For those that aren’t aware, Amazon has a whole section of their website that is dedicated to pre-owned and opened items. This includes both NAS, hard drives, SSD and more for your storage. During Black Friday 2019, the discount on these broken-seal items will be increased by an additional 20% and for those looking for an insane bargain, this will be irresistible.
Another tip when buying NAS or Hard Drives from Amazon Warehouse is that although (as they are broken seal/used/returned items) they have a shorter warranty from Amazon, you will almost certainly be able to claim the FULL warranty coverage from Synology, QNAP, WD or Seagate. They just want your serial number and a receipt of purchase – this will not state the amazon reduced warranty.
Amazon Warehouse for different countries can be found below:
Amazon Warehouse USA
Amazon Warehouse UK
Amazon Warehouse Germany
Latest Deals Update and Notifications
If you want to make sure you see the LATEST Black Friday deals for NAS (as new ones are added every hour) then I would recommend checking the official Amazon Prime page here regularly. It will also include the very latest Lightning Deals too
US Amazon – Black Friday Page
UK Amazon – Black Friday Page
Amazon Prime for FREE
The prices listed on Amazon for NAS during the Black Friday event are only available to Prime members. If you are not a member, don’t worry, as you can use the 30-Day free trial to sign up for a Prime, or just pay for 1 month of Prime as a student and get it at 50% off. Then after you finish your purchase, you can cancel your subscription. The other bonus of this is that you will qualify for fast, next day delivery for free. I would recommend however that you do not cancel your subscription until you have received your order and tested your item.
As then you will still be able to take advantage of the fast and free return policy extended to Prime members. This is especially useful when buying NAS Hard Drives and you are worried about broken drives!
Improved Delivery on your NAS Black Friday Deal
It is a well-known fact that Amazon Prime membership includes free next day delivery and Amazon has even upped the stakes by stating that they will be providing the fastest-ever Black Friday delivery of just 14 minutes between the cart and the courier, last year we saw and heard numerous examples of delivery issues with Black Friday deals, adding 2-3 days on supposed next-day shipping.
If any of your Amazon Prime delivery dates are not the 24 hours turn around that they promise, then definitely complain to Amazon after you receive your goods (not before) as they will almost certainly have a deluge of customer enquiries after Black Friday 2018 and in an effort to conclude the matter, you might get an additional discount, a gift vouchers or more. Currently, the trending ‘gesture of goodwill’ gift is a free month of Prime membership.
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